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1.2 Background:
Bangladesh is one of the developing countries in the world. In an economy like this, banking sector can play a vital role to improve the overall social economic condition of the country. The banks by playing the role of an intermediary can mobilize the excess fund of surplus sectors to provide necessary finance, to those sectors, which are needed to promote for the sound development of the country. The word Bank refers to the financial institution that deals with money transaction. Banks collect deposits at the lowest possible cost and provide investment at highest cost. The spread between the two is the profit for the bank. Commercial banks are primary contributors to the national development of the country. This report is an attempt to reflect the position of EXIM bank Ltd in the banking industry of the country in respect of her activities in the arena of Investment Policy.
Focus on the Brief description of investment policy. To know deeply about investment procedure. To examine banks performance in investment activities. To know how they minimize investment risks. To focus on some other activities of investment policy. To specify some findings on given topic To reveal some recommendation for better performance in investment policy.
and performance of EXIM Bank Ltd. The Investment Policy is the vital part for financial institution. It is linked with all other department. So it is very important to have an effective and sound management System in banking business. As a BBA student having major in Finance, Financial institutions are the most appropriate field to gather the experience and among the financial institutions, Bank is the most prominent place.
EXIM Bank Limited is the first private sector bank in Bangladesh, which established exchange houses outside the country, for ensuring delivery of smooth and most reliable remittance services to Non Residence Bangladeshis (NRBs) living and working in abroad. The first exchange house of EXIM Bank Limited has started operation of its wholly owned subsidiary EXIM Exchange Company (UK) Ltd. on 30th June 2009 in London, United Kingdom, & the second one is EXIM Exchange Company (Canada) Ltd. on 23rd January 2010 in Canada. These exchange houses are compliant official money transfer channel to serve NRBs, outside the country. The bank undertakes all types of banking transaction to support the trade and commerce also available for the entrepreneurs to set up new venture of the country. The bank is being managed by a group of highly educated and professional team with diversified experience in finance and banking. The management of the bank constantly focuses on understanding and anticipating customer needs. The bank has already ranked as one of the quality service providers & is known for its reputation. The operation of the bank is 10:00 A.M to 6:00 P.M from Sunday to Thursday with transaction hour from 10:00 A.M to 4:00 P.M. the bank remain closed at Friday and Saturday including government holidays.
Name of the Company Date of Incorporation Industry Type Headquarters Company Size Common Job Titles Median Age Median Tenure Branches Registered Office PABX Fax SWIFT Code Web Page Auditors
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Export Import Bank of Bangladesh Limited June 02, 1999 Banking Privately Held Dhaka, Bangladesh Around 1,700 employees Officer (Around 71%) 28 years 3.5 years 59 Symphony, Plot No. SE (F): 9, Road No. 142 Dhaka-1212, Bangladesh 880-2-988 9363 880-2-988 9358 EXBKBDDH www.eximbankbd.com Hoda Vasi Chowdhury & co., Chartered Accountants
2.3 Vision:
The motto is Together Towards Tomorrow. Export Import Bank of Bangladesh Limited believes in togetherness with its customers, in its march on the road to growth and progress with service. To achieve the desired goal, there will be pursuit of excellence at all stages with a climate of continuous improvement because, in EXIM Bank, they believe, the line of excellence is never ending. Banks strategic plans and
networking will strengthen its completive edge over others in rapidly changing competitive environment. Its personalized quality services to the customers with the trend of constant improvement will be the cornerstone to achieve our operational success.
2.4 Mission:
The bank has chalked out the following corporate objectives in order to ensure smooth achievement of its goals. To be the most caring and customer friendly and service-oriented bank. To create a technology based most efficient banking environment To ensure ethics and transparency at all levels. To ensure sustainable growth and establish to the honorable stakeholders. Provide high quality financial services in export and import trade. Being the trusted repository of customers money and their financial adviser. Making its products superior and rewarding to the customers. Sound capital base. Fulfilling social commitments by expanding its charitable
2.6 Achievement:
The bank has migrated all of its conventional banking operation into Shariah based Islamic banking since July/2004. It is a first private sector bank to open exchange house in UK,
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Implemented of the world renowned Core Banking Software namely (TEMENOS-T24). Member of the SWIFT. Online Branch Banking. Listed with Dhaka stock exchange & Chittagong Stock Exchange in Bangladesh.
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EXIM Bank is always prompt to stands besides the helpless. The bank provides relief in cash, foods, and equipment of infrastructure development etc. in time of flood, earthquake, fire, cyclone and so on.
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Managing Director Mr. Kazi Masihur Rahman. Company Secretary Mr. Md. Golam Mahbub.
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Managing Director (MD) Additional Managing Director (AMD) Deputy Managing Director (DMD) Senior Executive Vice President (SEVP) Executive Vice President (EVP) Senior Vice President (SVP) Vice President (VP) Senior Assistant Vice President (SAVP) Assistant Vice President (AVP) Senior Principal Officer (SPO) Principal Officer (PO) Executive Officer (EO) Senior Officer (SO) Management Trainee Officer (MTO) Officer Junior Officer (JO) Assistant Officer
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An Islamic bank is a financial institution that operates with the objective of implementing and materializing the economic and financial principles of Islam in the banking arena. The organization Of Islamic Conference (OIC) defines an Islamic bank as a financial institution whose statutes, rules and procedures expressly state its commitment to the principles of Islamic Shariah and to the banking of the receipt and payment of interest in any of its operations.
assured
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It aims at maximizing profit without It also aims at maximizing profit but any restriction. subject to Shariah restriction. Leading money and getting it back Participation in partnership business with compounding interest. is the fundamental function. Borrowing from the money market It must be based on a Shariah is relative easier. A conventional bank has approved underlying transaction. to Guarantee only al-wadiah deposits.
guarantee all its deposit. These banks give greater emphasis These banks give greater emphasis on on credit-worthiness of the clients. the viability of the projects.
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(02) Investment Products There have several types of investment products are offered by EXIM Bank Limited in our country. These are: Corporate finance Commercial finance Industrial finance Project finance Lease finance Hire purchase finance & Real estate finance.
(3) SME Investment Products There have 4 basic types of SME products are offered by EXIM Bank: Exim Abalamban. Exim Uddyog.
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(4) Plastic Card Products Their have four basic types of plastic cards are offered by EXIM Bank Limited in our country. VISA Islamic Card International & Dual Classic VISA Islamic Card International & Dual Gold VISA Islamic Card Local Classic VISA Islamic Card Local Gold
(05) Remittance Services EXIM Bank Limited provides remittance services through two exchange houses in abroad. These are: EXIM Exchange Company (UK) Ltd. in London, United Kingdom, & EXIM Exchange Company (Canada) Ltd. in Canada. These exchange houses are compliant official money transfer channel to serve NRBs, outside the country. Not only have these, but also the bank also provided remittance services through Western Union Money Transfer, EL DORADO Money Transfer, and Online Banking without charges (06) L/C (Export & Import) Products A letter of credit is an instrument issued by a bank to a customer placing at the letters disposal such agreed sums in foreign currency as stipulated. It is issued against payment of amount by the importer or against satisfactory security. EXIM Bank Ltd. issues several types of L/C like- sight payment credit, deferred payment credit, acceptance credit, negotiation credit, transferable credit, red close credit revolving credit, stand by credit, and so on. 19
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In the beginning of 1971, there were 1130 branches of 12 banks in operation in East Pakistan. The foundation of independent banking system in Bangladesh was laid through the establishment of the Bangladesh Bank in 1972 by the Presidential Order No. 127of 1972 (which took effect on 16th December, 1971). Through the Order, the eastern branch of the former State Bank of Pakistan at Dhaka was renamed as the Bangladesh Bank as a full-fledged office of the central bank of Bangladesh.
This is now the common medium for transactions. For securing money, people establish bank. By which they are maintaining their transactions.
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Banks provide different types of services to the government and people of the country. In order to earn profit through rendering services, bank need to have a lot of good will may be a bit more than other commercial institutions. To earn maximize profits; banks need to provide efficient service for which they require expert workforce.
3.3.2 From the government perspective: The government of different countries to provide its economy with a proper exchange media through banks, which also take upon the duty of maintaining the system. The government wants that bank assist in the macroeconomic objective of capital formation by encouraging people to participate in savings. The government wants to consist in capital investment and industrialization by lending out their accumulated capital. Government tries to stabilize the money market through banks.
3.3.3 From the clients perspective: One of the banks main objectives is to accept its clients deposits. Providing safekeeping of its clients monetary possessions and valuables is another one of banks essential objectives. Both the clients and government oily on the bank to act as their representative or trustees of monetary exchange activities. By providing interests against their deposits banks help their clients to improve their living standards.
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Bangladesh Three different sectors like agriculture, commerce and industry provide the bulk of a countrys wealth. Banks provide both short-term and long-time credit. The customers come from all walks of life from small business a multi-national corporation having its business activities all around the word. The banks have to satisfy the requirement of different customers belonging to different social groups. The banking business has therefore become complex and requires specialized skills. I regardless of the numbers of banks and nature of their functions and activities, a central bank exists to regulate the activities of other banks .All the commercials private and or nationalized and specialized bank perform service related activities within the jurisdiction of the central bank. In our country, Bangladesh the role of the central bank is entitled to be executed by Bangladesh Bank.
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Private Commercial Banks (PCBs): SL. No. 01. 02. 03. 04. 05. 06. 07. 08. 09. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. 23. 24. 25. 26. 27. 28. 29. 30. 31. 32. Foreign Banks: SL. No. 01. Name of Bank HSBC Ltd. 25 Name of Bank Pubali Bank Limited Agrani Bank Limited AB Bank Limited EXIM Bank Limited The City Bank Limited IFIC Bank Limited Islami Bank Bangladesh Limited National Bank Limited United Commercial Bank Limited Uttara Bank Limited ICB Islami Bank Limited Eastern Bank Limited Al-Arafah Islami Bank Limited Prime Bank Limited South East Bank Limited Dhaka Bank Limited National Credit & Commerce Bank Limited Social Investment Bank Limited Dutch-Bangla Bank Limited Mutual Trust Bank Limited Standard Bank Limited One Bank Limited Bank Asia Limited Mercantile Bank Limited Jamuna Bank Limited BRAC Bank Limited Shahjalal Islami Bank Limited The Premier Bank Limited The Trust Bank Limited First Security Bank Limited Bangladesh Commerce Bank Limited Al Baraka Bank Bangladesh Limited
02. 03. 04. 05. 06. 07. 08. 09. 10. 11. 12.
Standard Chartered Bank City Bank NA Habib Bank Ltd. National Bank of Pakistan State Bank of India American Express Bank Muslim Commercial Bank Ltd. Shamil Islami Bank of Bahrain EC Standard Chartered Grindlays Bank Credit Agricole Indosuez (The Bank) Hanvit Bank Ltd.
Specialized Development Banks: SL. No. 01. 02. 03. 04. 05. Name of Bank Bangladesh Krishi Bank Rajshahi Krishi Unnayan Bank Bangladesh Shilpa Bank Bangladesh Shilpa Rin Sangstha Bangladesh Small Industries and Commerce (BASIC) Bank Limited
Other Banks: SL. No. 01. 02. 03. 04. Name of Bank Ansar VDP Unnayan Bank Bangladesh Samabai Bank Ltd. (BSBL) Grameen Bank Karmasansthan Bank
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Funded credit: - Monetary credit provided by the bank is called funded credit e.g. cash credit, term loan, Personal loan etc. This type of credit is also called direct credit. Non-funded credit: - Credit where money is not directed provided e.g. Letter of credit, Letter of Guarantee etc. They are also called indirect loan facility or documentary credit.
Another way of loan categorization is continuous loan, Demand loan, fixed loan, term loan and short-term agricultural and micro credit. Continuous loan: - Loan account without any specific repayment schedules, in which transactions can be made within certain limit and have an expiry date for full Adjustment is called continuous loans. Examples are: - CC, OD etc 1. Overdrafts: -OD is usually a temporary arrangement and is granted to the customer having current accounts. It represents permission to overdraw a current up to a sanctioned limit interest is charged only on the amount actually utilized OD Accounts may be unsecured partly secured or fully secured. 2. Cash Credit: -Cash credit arrangement is similar to OD except is so far as OD Can be granted only where a current A/C is in existence cc is depend as daily balance. Interest is charged the daily balance in the A/C. to the service holders to buy car, furniture, computer, etc. The customer needs two guarantors. Mostly this loan has a time period of 2 years to 3 years. Demand Loan: -Loans that becomes repayable on demanded by the bank. Any contingent or any other liabilities turned to forced loans (i.e. without any prior approval as regular loan) will also be treated as demanded loans. Fixed term loan: -The loan, which is repayable within a specific repayment schedule, is called fixed term loan. Short term Agriculture and Micro credit: - Any credit in the Agriculture sector repayable within less then twelve month will also be included herein.
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Hire purchase: -HP is a type of instilment credit under which the borrower agrees to take the goose on live at a stately rental, which is including of the repayment of well as interest for adjustment of the loan within a specified period.
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Bangladesh Bank controls volume of credit in a quantitative way as to influence the total volume of credit in the following way: Bank rate: The bank rate is the rate of interest at which Bangladesh Bank re-discounts the first bills of exchange from commercial banks. Whenever Bangladesh Bank wants to reduce credit, the bank rate is raised and whenever the volume of the bank credit is to be expanded the bank rate is lowered. Open Market Operation: If Bangladesh Bank buys Government Securities in the market from commercial banks, there is a transfer of cash from Bangladesh Bank to commercial banks and this increases the cash base of the commercial banks enabling them to expand credit and conversely, When Bangladesh Bank sells Government Securities to the commercial banks, reverse is happened. Variable Reserve Requirements: Bangladesh Bank is legally authorized to raise or lower the minimum reserve that the commercial banks must maintain against their total deposit. Present minimum requirement is 4% of total demand and time liabilities. Credit cannot be extended to an unlimited extent because it would disturb price stability in the country, Reporting of CIB of Bangladesh Bank: Irrespective of outstanding amount, the banks have to submit credit information of all of then accounts of loans and advances to the CIB of Bangladesh Bank.
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Name and address of the Account Borrower code Branch Serial Sanction limit Recovery amount Sanction code Expiry date Complaint date Cumulative disbursement Due for recovery amount during reporting period
Period Bank code Nature of Advance outstanding amount Security code Class code Classification date Grade
Overdue amount = Due for recovery Recovered amount Economic purpose code Cumulative recovery, total recovery Guarantee amount 50% of collateral asset Disbursed amount
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particulars of assets and liabilities, purpose of advance, amount required, period of time, nature of security offered, sources of repayment etc. Market reports - Reports can be obtained from his borrower, friends, rivals or enemies. It is for the lending banker to analyze these reports and form a balanced opinion about the sincerity, honesty, integrity, capacity and financial position of the borrower. Study of account It will throw light on the aspect of keeping up commitments, and if the cheques were never bounced that will give an impression. Also requested to show the other banks relative passbook or statement of accounts so that all accounts can be studied side by side. Financial statement etc - The borrower should be requested to supply the latest statement in regard to his assets and liabilities, income tax statement &VAT payment document will give an idea about the sales. Other sources - Other sources include press reports regarding purchase and sales of property, auctions and decrees. Registration, revenue and municipal records with advantage to verify the properties. Personal Interview-The banker should be able to know from the interview the customers specific requirements, the prospects of his employing the funds prudently, his capacity to repay and the suitability of the security offered.
2) Follow up includes efforts to ensure that the terms and conditions of the advances at pre-disbursement, disbursement, post disbursement and recovery stages are complied with and money lent is repaid as per schedule of repayment. It also includes efforts to regularize the irregular advances. Recovery of advances largely depends on the effective follow up. Credit monitoring implies that the checking of the pattern of use of the disbursed fund to ensure whether it is used for the right purpose or not. The credit officer checks on the points: a) The borrowers behavior of turnover b) The information regarding the profitability, liquidity, cash flow situation and trend in sales in maintaining various ratios.
i. Planning: The bank officer should consider risk inherent in each market; criteria to define characteristics of an acceptable customer. The bank will define the terms of acceptances of Risk to target market Bank will evaluate the clients needs. Here the bank will also try to know clients business and its environment. ii) Initiation: The bank encourages negotiation with prospective clients. While negotiation the officer should bear in mind both customer situation and the terms of acceptance for the target market.
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Facility application package i.e. credit memo should include full background/ financial information, analysis of historical trend, prospects, anticipated profitability vis--vis whether fund based or non-funds and/ or exchange business. Any exception must be listed for approval by appropriate authority.
iii) Documentation and Disbursement: The credit officer is suggested to identify any particular documents required for each facility. The officer is also required to enlist outside legal assistance where necessary e.g. when drawing up special term loan agreements etc. The credit officer should go through the various items of documentation, which are required to certify in the credit. iv) Administration: The branch should continue a close monitoring of the loan account. The branch should maintain contact with the customer in a regular basis to be knowledge about the client, his current activity, his business expansion and/or diversification plans etc. Security requirements should be update as per the requirements arisen.
more syndicate loans that has less risk. International best practices require that a loan be classified as non-performing if its principal and/ or interest is three months or more in arrears. Bangladesh Bank is allowed to classify non-performing loans based on a time frame of six months. In order to strengthen credit discipline and bring classification in line with international standards, this circular makes following adjustments: A continuous credit demand loan or a loan which will remain overdue for a period of 90 days or more will be put into Special Mention Account and interest accrued on such loan will be credited to interest suspense. Account instead of crediting the same to the income account. This will help banks to look at accounts with potential problems in a focused manner and it will capture early warning signals for accounts showing first signs of weakness. Loans in the Special Mention Account will not be treated, as defaulted loan for the purpose of section 27 ka (3) of the Banking Companies Act, 1991 and the status of loan (Special Mention) need not to be reported to the Credit Information Bureau (CIB) of Bangladesh Bank.
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As export import Bank of Bangladesh Ltd. Is shariah based Islamic bank, so it uses the term investment instead of credit & loan. The term investment is uses by other commercial bank credit &loan. Although it is shariah based Islamic bank but EXIM bank always following the rules and regulations of Bangladesh Bank for sanctioning the loan and credit as term investment.
4.1 Introduction: Export Import Bank of Bangladesh Limited is a new generation Bank. It is committed to provide high quality financial services/products to contribute to the growth of GDP of the country through stimulating trade and commerce, accelerating the pace of industrialization, boosting up export, creating employment opportunity for the educated youth, poverty alleviation, raising standard of living of limited income group and over all sustainable socio-economic development of the country. To provide a board guide line for the investment operation towards achieving the objectives of the bank, for efficient and profitable deployment of its mobilized resources and to administer the investment portfolio in the most efficient way, a clearly defined, well planned comprehensive and appropriate policy and control guidelines of the bank is a prerequisite.
4.2 About Investment: Investment means to layout of money or fund provided for a legal purpose for a certain period with a risk of profit or loss. In Islamic banking investment means utilization of fund or deployment of fund for a special legal purpose on profit/loss sharing basis for a certain period. Islamic banking as per shariah deals with goods and services, not money. Shariah law prohibited speculative trading that involves risk and uncertainty. Shariah also forbade investing in haram business such as gambling, alcohol etc.
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4.2.1 Functions of the Investment Department: Before a customer enjoys investments facilities it is important that the applicant should qualify for five Cs. The five Cs are: Character Intention to pay back the loan Capacity Borrowers competence in terms of utilizing the fund profitably and generate income Capital Financial strength to cover the risk Conditions General business condition between two parties Collateral Implies additional securities 4.2.2 Investment Sector: The guidelines contained general principles that are designed for implementation by the bank. The bank shall provide suitable investment services and products for the following sectorSteel and engineering Agriculture Service industries Bricks fields Construction Company Assembling industry Electronics and electrical commodities Others Food and allied Textile and garments Housing and real estate Cottage industry Trading (retail/whole sale) Pharmaceuticals and chemicals Construction Company
4.3 Investment categoriesInvestment have primarily been divided into two major groups4.3.1 Izara bill baia (fixed term investment): These are investments made by the bank with fixed repayment schedules. The term investments are defined as follows:
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: : :
Investment facilities to the agricultural sector falls under this category. It is subdivided into two major heads: Investments to primary producers: Financing investment facilities allowed to production units engaged in farming (EXIM kishan), fishing, forestry or livestock. Investment to dealers/distributors: It refers to the fincing allowed to input dealers and (or) distributors in the agricultural sectors. As such, it may fall under the head Izara Bill baia/lzara bill baia (hp)/lzara (lf). b) lzara bill baia for large & medium scale industry: This investments accommodate the medium and long term financing for capital structure formation of new industries who are engaged in manufacturing goods and services c) Izara bill bhaia to small &cottage industries: These investment allowed to small &cottage manufacturing industries such as land, building, machinery and equipment (excluding taxes and duties) does not exceed 30million taka and investment in machinery and equipment (excluding takes and duties) dose not exceed 10 million taka. No short term or continuing investment is to be included in this category. d. Working capital: investment allowed to the manufacturing units to meet their working capital requirements, irrespective of their size-big, medium or small. 4.3.2 Bai-muazzal (continuing investment): These are investment having no fixed repayment schedule, but have an expiry date at which it is renewable on satisfactory performance. This investment also called Cash Credit (BAIM/HYPO). Another are
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a. Investment on export: Investment facilities allowed to facilities export of all times against letter of credit and confirmed export orders fall under this category. It is accommodated under the heads-musharakr pre-shipment (ECC), musharakr pre-shipment (PC), foreign documentary bills purchased (FDBP), local documentary bill purchased (LDBP) etc. b. Commercial lending: Short term and continuing investment allowed for commercial purposes other than exports. it includes import financing for internal trade,service establishment etc. this category are allowed-murabaha post import(MPI),murabah import bills(MIB),bai-muazzal,izara bill baia,etc. c. Others: Any investment that does not fall in any above category is considered others.it include-transport equipments, construction works including housing(commercial/residencial),work order financing,personal investment,etc.
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Murabaha: Financial accommodation to individual, firm, wholesale or to industries as working capital against pledge of goods as primary security. it is also a continuous investment.
Musharaka (partnership) : The bank and customer contribute capital jointly for marginal expertise and other essential service at agreed proportion.profit will also be distribute as per contract.
Izara bill baia (HP): izara bill baia(HP) is a type of installment investment under which the purchaser agrees to take the goods on hire at a stated rental, which is inclusive of the repayment of principal as well as profit for adjustment of the investment within a specific period.
Izara (LF): a client is given the opportunity to have an exclusive right to use an asset usually for an agreed period of time against payment of rent.it is term financing repayable by installment.
Household durable scheme (HDS): The investment are allowed on soft terms against personal guarantee and deposit of specified of equity by the customers. The investment is repayable by month installment within a fixed period.
Bai-muazzal(GENERAL/FO): Investment allowed to individual/firms against financial obligation ( i.e. lien on MTDR/PSP/BSP/Insurance policy/Share etc.) This may not be a continuous investment.
Bai muazzal (wo): investment allowed against assignment of work order for execution of contractual work. This investment is generally allowed for a definite period and specific purpose .i.e it is not a continuous investment.
Bai-muazzal(export): investment allowed for purchasing foreign currency for payment against L/Cs (back to back)where the export do not materialize before the date of import payment .this is also an investment for temporary period
Trust receipt (TR): investment allowed for retirement of shipping and release of imported through L/C.the goods are handed over to the importer. This also a temporary investment.
Foreign documentary bill payment (FDBP): payment to a customer through negotiation of a foreign documentary bill payment for temporary investment.
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Local export bill payment (LDBP): payment made against documents representing sell of goods to local export oriented industries. This temporary liability is adjustable from proceeds of the bill.
4.5 The Process of giving investment4.5.1 Investment Account Opening and Activation: Using the Investment Advance Module opens a new Investment Account for a specific SME Investment application and links the Customer ID No. Before fund Disbursement checks whether the voucher for fee received from the respective unit office and payment voucher from clients link account for Investment processing fee, documentation fee along with VAT and data verification charges against the Investment are received with the Investment application. The Investment applicants also pay Insurance Premium along with other fees. Client ID is created and details customer information is filled in client information module. Repeat applicants have the same client ID but a new Loan Account number. After the client ID creation, a list of clients is created where the following information are entered: Client ID Name of the business Accounts information (Branch, A/C No.) Approved Loan amount Unit Office & CRO information Disbursement date (As per the Loan application) The senior officers check this file and after loan account activation, disbursement is made to clients link account, which is mentioned in loan application. 4.5.2 Investment Sanction Activities: The respective unit office sanctions Investment to the clients if it is between 2 & 5 lacs and then sends the sanction letter including all necessary charge documents to the asset operation division for disbursement. If the amount is higher than 5 lacs then the respective unit office sends the proposal to SME head office for sanction.
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Bank shall not ordinarily go for any investment facilities for long-term basis. Short term Medium term Long term : : : up to 12 months more than 12 and up to 36 months more than 36 months
Select potential enterprise: In this step the officer conduct a survey and identify potential enterprise. Then they communicate with entrepreneurs and discuss the loan program. Collect confidential information: The sources of information are suppliers regarding the clients payment, customers regarding the delivery of goods of services according to order, various banks where the client has account which shows the banks transactions nature of the client. Fill up CIB form: CIB form gives to the client for fill up and sign in it. In some case if the client is illiterate then the CRO fill the form on behalf of the client. Then send to the SME, head office. Sending CIB to Bangladesh Bank: The SME, head office collects all information and sends the CIB form to Bangladesh Bank for clearance. Bangladesh Bank return this CIB form within 10-12 days with reference no. CIB report from Bangladesh Bank: In the CIB report Bangladesh Bank uses any of the following reference no: 1. NIL: if the client has no loan facility in any bank or any financial institution then BB (Bangladesh Bank) use NIL in the report 2. UC (Unclassified): if the client has any loan facility in any bank or financial institution and if the installment due 0 to 5.99 then BB use UC in the report 3. SS (Substandard): if the client has any loan facility in any bank or financial institution and if the installment due 6 to 11.99 then BB use SS in the report.
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4. DF (Doubtful): if the client has any loan facility in any bank or financial institution and if the installment due 12 to 17.99 then BB use DF in the report 5. BL (Bad lose): if the client has any loan facility in any bank or financial institution and if the installments due for more than 18 or above months then BB use BL in the report. This report indicates that the client is defaulter and the bank should not provide loan the client. 4.5.3 CIB Obtaining Process: Credit Information Bureau (CIB) of Bangladesh bank has a central database for all the lenders of Bangladesh. It contains the total credit history of a client and act as the most dependable source to analyze the credit worthiness of a prospective client. To obtain a CIB report, AOD fills up the following Bangladesh bank prescribed forms for each loan applicationInquiry Form: CIB 1A: For each individual/ institution Inquiry Form: CIB 2A: Owner information if borrower is institution Inquiry Form: CIB 3A: Group/ related business information of borrower CIB Undertaking form KA: For each individual/proprietor/director/partner. After receiving the reports from BB, prepares a summary of the report and put that as reference in the loan file along with the photocopy of the CIB inquiry forms, undertaking and copy of the original CIB report. 4.5.4 Investment Risk Management: Investment proposal should summaries the results of the risk assessment and include, as a minimum, the following details: Amount and type of investment(s) proposed. Purpose of investments. Investments Structure Security Arrangements
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In addition, the following risk areas should be addressed: Borrower Analysis: Any issues regarding lack of management depth. Complicated ownership structure or inter group transaction should be addressed and risk mitigated. Industry Analysis: Any issues regarding the borrowers position in the industry, competitive forces and the strengths and weaknesses of the borrower relative to its competition should be identified. Historical Financial Analysis: An analysis of a minimum of 3 years historical financial statement should address the quality and sustainability of earnings, cash flow and the strength of the borrowers balance sheet. Project Financial Performance: where term facilities (tenor>1 year) are being proposed indicating an analysis of the sufficiency of cash flow to service debt repayments. It may not be granted if cash flow is insufficient. Accounts Conduct: For existing borrowers, the historic performance in meeting repayment obligations (Trade payments, cheques profit and principal payments etc.) should be assessed. Investment structure: The amount and tenors of financing proposed should be justified based on the projected repayment ability and investment purpose. Security: A current valuation of collateral should be obtained and the quality and priority or security being proposed and insurance coverage should assess. Bank Guarantee: Bank guarantee is nothing but giving a guarantee (commitment) to a certain organization by a bank on behalf of its client stating that if the client of the bank fails to perform certain contractual obligation, the bank will settle the liability of the client to that organization (beneficiary).
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This policy is adopted with the view to minimize the risk by screening the proposal at the approval stage. The following guidelines are to be applied in the approval/sanctioning investment Must be delegated in writing from the MD and Board and records of all delegation to be retained in IRM Before sanctioning any facility must be ensured that the borrowers CIB report is updated and clean Approval evidence made in writing, or by electronic signature& must be kept in the investment file Any proposal that does not comply with lending guidelines, regardless of amount, should be referred to head office for approval. Delegated approval authority should review annually by MD/CEO/Board.
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4.7 Security:
All assets must be covered under proper insurance risk with enlisted insurance companies. Insurance coverage outside enlisted companies is discouraged. it may be two types Primary: Hypothecation/mortgage on fixed and floating assets of the business. Collateral: For small entrepreneur: if the project is situated own land, mortgage of the land along with guarantee of (with net worth statement) 02 reputed local persons (acceptable to the bank). If project is situated on rental or leased property, security may be asked for on the basis of nature/status of the investment proposal. For medium and large entrepreneur: satisfactory security should be provided to cover the investment. The security that may be acceptable to the Bank Wage earners bond A category share Easily saleable & price stability L/C & guarantee Inventory Other values as considered deem it.
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4.8 Documentation All approval procedures and required documentation shall be completed and all securities shall be in place, prior to the disbursement of the facilities. General documentation, as required for different kinds of investment is enumerated belowDemand promissory note (the borrower promises to pay the loan as and when demand by bank to repay the loan) Letter of partnership (in case of partnership concerns) or resolution of the board of directors (in case of limited companies) Letter of arrangement Letter of continuity Letter of lien (in case of investment against MTDR) Letter of pledge (in case of pledge of goods) Letter of hypothecation (in case of hypothecation of goods) Trust receipts (for TR facility) Legal documents for mortgage property (as drafted by legal adviser) Copy of sanction letter mentioning details of terms &condition duly acknowledge by the borrower Letter of guarantee of all directors (in case of limited companies) Stock Report This report is report is used for OD and CC regarding the quality and quantity of goods hypothecated is furnished. Balance Confirmation Letter of disbursement.
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4.9 Processing of investment proposal Investment proposal shall be prepared in the approved format of the bank enclosing/furnishing documents/papers/informationPre-sanction inspection report containing KYC Project profile of business Copy of trade license dully attested Copy of Tin certificate Certified copy of memorandum and articles of association, incorporation, commencement of business, resolution of board of directors, partnership deed (where applicable) Personal net worth statement of the owner/director/partner. Valuation certificate with photograph of collateral security duly authenticated by the branch manager Three (03) years balance sheet, profit and loss A/C CIB enquiry from duly filled in Credit report from other bank Stock report duly verified Financial analysis to be prepared by the branch manager based on the financial performance and show trend in sales/profitability, liquidity, leverage etc. Justification/consideration for the facility.
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4.10 Pre Disbursement Activities -Money receipt (Risk fund) -Sanction letter -Demand promising note (With stamp of Tk 20/= -Letter of arrangement (With stamp of Tk 150/=) -General investment agreement (With stamp of Tk 150/=) -Letter of undertaken (With stamp of Tk 150/=) -Letter of stocks and goods (With stamp of Tk 150/=) -Letter of hypothecation book debt and receivable (With stamp of Tk 150/=) -Letter of disbursement -Photocopy of trade license (attested by Manager) -Insurance (Original copy) -Blank cheque with signature (one cheque for full amount and others same as no of installment on Favor of EXIM Bank, no date, no amount) -Two guarantors (one must be Spouse/parents) -If the investment provide for purchase of fixed assets or machineries and if the investment amount is over Tk 50,000/= then the stamp of a certain amount is require.
4.11 Disbursement:
Disbursement fund starts after documentation is completed and in line with the terms and condition of investment as well as the stage of the progress mode.
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4.12.1 initiation stage a) Investment A/C of Mr.x . Dr. a) Current A/C No of Mr.x . Cr. 4.12.2 Adjustment stage a) Cash/ Current A/C No of Mr.x Dr. b) Investment A/C of Mr.x ...Cr. (Entire amount of net income including the principal shall be credited to and actual profit/loss shall be reflected therein) 4.12.3 Appropriation of profit a) Investment A/C of Mr.x . Dr. b) Income A/C of investmentCr. (Being banks share of profit) c) Current A/C No of Mr.x . Cr. (Being partys share of profit) 4.12.4 Appropriation of loss in 1st deal a) Investment (2nd deal) A/C of Mr.x Dr. (Being the amount of loss transferred from investment A/C No. Of the party) b) Investment (1st deal) A/C of Mr.x . Cr. (Being the amount of loss transferred to new investment A/C No. Of the party)
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4.12.5 Appropriation of loss in 2nd deal a) Income A/C of investmentDr. b) Investment A/C of Mr.x Cr.
4.13 INVESTMENT RISK GRADING The Risk Grade assigned to a borrower and its facilities should be immediately changed. Borrower Risk Grades should be clearly stated on investment proposal. Grade-1 Superior low risk = Fully cash covered, Govt./Int.guarantee Grade-2 Good satisfactory risk = Strong Repayment Capacity Grade-3 Acceptable faire risk = Consistent Earnings, Cash flow and Good Track Record. Grade-4 Marginal-watch list = Greater Attention Required Above Average Risk. Grade-5 Special Mention = Potential Weakness- Close attention required. Grade-6 substandard = Weak financial condition Grade-7 doubtful and bad (non-performing) = Repayment Unlikely Grade-8 Bad & Loss = no progress in obtaining repayment/on the verge of windup.
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To monitor borrower compliance with convenient and agreed terms and conditions, and general monitoring of account conduct/performance.
by collateral security suit is to be filed with attachment of asset before judgement.on the other hand if the investment is secured by mortgage property title suit to be filed. The copy of plinth as well as copy of written statement submitted to head office for record.
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Analysis of performance
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Table & Graph (a): Showing the Performance at this Branch FY: 20009-2010
Figure: Showing the Total Performance of EXIM Bank FY 2009-2010 In this graph shows that overall performance of this branch. In 2009, income was Tk.14, 33,000 and expenditure Tk 12,05,000 and the end of the year branch was earned profit Tk.2, 28,000.In 2010,income and expenditure both are increased but the profit was increased double Tk.4, 70,000 than 2009.The client response also increased in investment and deposit from 2009 to 2010.
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Table & Graph (b): Showing the various investment at this Branch FY: 20009-2010
Figure: Showing the various investments at this Branch FY: 20009-2010 This branch provides various type of investment for their client. But from the above chart we see that, it more focus on Bai-Muajjai (CC) and EXIM (Kishan). As it is a rural branch so, EXIM (Kishan) investment is more popular and at the end of 2009, total investment amounted to Tk. 06,75,000 compared to the Tk. 10,45,000 in 2010 than other investment. 56
Table & Graph (c): Showing the investment activities at this Branch FY: 20009-2010
Figure: Showing the investment activities at this Branch FY: 20009-2010 From the above chart we see that the investment activities of this branch in last two years. In the year 2009,branch disbursed Tk.50, 09,000 and the end of the year investment department recovered 45,65,000 but outstanding is more due to include of (previous year outstanding + current year Disbursement - current year recovery). This situation occurred when a client take a investment from this branch and he can not payment his full amount in the end of the year but the beginning of new year that client take another investment from this branch. For these situation outstanding is increased from 2009 to 2010. 57
Table & Graph (d): Showing the various deposit at this Branch FY: 20009-2010
Figure: Showing the various deposit at this Branch FY: 20009-2010 In figure we see that this branch has a very good position of their various deposit account due to better profit rate. From 2009 to 2010 fixed deposit and deposit under scheme increased rapidly than other. It means that, the branch is now receiving more deposit from its customers than that of any preceding years.
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Problems in Investments
Prerequisite of any loan, CIB result often consume time sometimes it takes more than a month that is the initial barrier for loan processing. As per Bangladesh bank guidelines and banking acts there should be separate marketing, monitoring, and recovery, disbursement division. But in this branch there is no such kind of segregation. There is not so much diversification in investment portfolio. The branch is only focusing on trading business. Investment Officers do not visit site to assess the customer location and the condition of the property stock Without informing the bank, borrowers change their existing business. While borrowers taking investment sometimes provide false securities, colletarals. Sometimes, borrowers financial condition have changed but the officers does not properly examine all that things. The process of investment proceeds takes more than a month which some times makes the borrower helpless to get the investment on due time. When borrowers show the income statement, balance sheet of their current business but most of the time all the information is not correct. For which it becomes difficult to measure their financial position & bank have to face problems.
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The acronym for SWOT stands for: STRENGTH WEAKNESS OPPORTUNITY THREAT The SWOT analysis comprises of the organizations internal strength and weaknesses and external opportunities and threats. SWOT analysis gives an organization an insight of what they can do in future and how they can compete with their existing competitors. This tool is very important to identify the current position of the organization relative to others.
STRENGTH
Banking Experience of 12 years provides EXIM Bank Ltd the strength of being one of the market leaders in the sector as the long-term success of a bank heavily depends on its reputation while dealing with every sensitive commodity like money. EXIM Bank Ltd focus strongly on remittance business and with that aim they opened rural branches where remittance business concentrates.
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In Bangladesh EXIM Bank Ltd has wide range of customer base and is operating efficiently in this country. EXIM Bank Ltd has a bulk of qualified, experienced and dedicated human resources. Strong network throughout the country.
Installation and use of highly sophisticated system enables the Bank to have on time communication with all branches. Online banking gave this bank a better position among private banks. All the branches are computerized. Having goodwill in the banking sector.
WEAKNESS
EXIM Bank Ltd has fewer branches than their competitors. Such as EXIM Bank Ltd have only 62 branches whereas Uttara Bank Limited has 205 branches and 12 regional offices. EXIM Bank Ltd does not provide any ATM facility to the customers. This is one of the major weaknesses of EXIM Bank Ltd. Some lengthy papers work and documentation for investment. Lesser investment products in comparison to other Islamic bank.
OPPORTUNITY
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The activity in the secondary financial market has direct impact on the primary financial market. Investment is a national socio economic activity. And activity in the national economy controls the bank. EXIM Bank Ltd is now focusing on lending to SME and Retail sector. The bank is not only providing investment but also decided to popularize the SME sector by participating in various trade shows organized in the country. Government full support to banking sector will facilitate the long-term vision of EXIM Bank Ltd. Prospect of divers banking product and branch network E banking gets priorities. Banking on profit and loss sharing. Local demand oriented deposit and investment product. Prospect of SMEs and Agro based investment. Experienced top and mid level management. Large number of people earning foreign exchange within and outside the country (RMG sector and NRBs)
THREAT
Increased competition with existing and upcoming banking business is also another threat to EXIM Bank Ltd. The central bank exercises strict control over all banking activities in local banks like EXIM Bank Ltd. Sometimes these restrictions impose barriers in the normal operations and policies of the bank. Competitors can easily copy the product offering of EXIM Bank Ltd.Therefore the bank is in continuous of product innovation to gain temporary advantage over its rivals. Cost of client satisfaction as well as banks performance.
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Conclusio n
The last 3 months was quite intriguing to do my internship at EXIM Bank Limited, fenchugonj Branch, sylhet. This three months internship orientation with EXIM Bank Ltd. undoubtedly will help me a lot to understand and cope with any future typical corporate culture. The study of the report refers to the fact that people are aware of Investment facilities in our country but they are not fully aware of the services or features of the Investment process and its rules and regulations especially in case of individual or consumer loans. From the study it seems that EXIM Bank focuses on the corporate sectors for the Investment facility. In case of consumer loans there are lots of restrictions created by the bank. But for the benefit of the bank also provide investment in agricultural and small & cottage enterprise (SME) and always department of investment officers monitor their client for the best return. The reason is that both sector is very risky and uncertain and depends on natural climate. Best return from short-term investment is very good and also proves to be very safe to finance. Investment Division of EXIM Bank has a very qualified and dedicated group of officers and staffs who are always trying to provide the best service to the clients. Before
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providing the Investment they analyze whether the Investment will be profitable and whether the client is good enough to repay the loan within the given period of time. The EXIM Bank philosophy Together towards Tomorrow to be upheld always for its successes. Here, all the employees are very much cooperative with their customers, colleagues and simply visitors. I do believe that these will assist me in my banking career. I wish EXIM Bank and everybody therein zenith success.
RECOMMENDATION
The motto of EXIM bank is together towards tomorrow. This says that EXIM is in the business for increasing the financial ability of the customer and for positive upward change in the overall social economic conditions. But the thing is that like other local bank this bank cannot gain enough profit. Obviously there are some reasons behind this. To overcome these problems I have tried to search following points: To set up attractive signboard at visible place(s). Emphasis may be given for local requirement of personnel for rapid business development. As other banks, granting of stipend to internees would add to EXIM image Corporate social responsibility (CRS) activities through EXIM foundation to be intensified especially in the field of education, healthcare, employment generation. Close monitoring and end-use of investment to the furthered. Continues updating of software Complain of the customer should be decreased on zero level To create better client the bank should increase the amount of consumer investment in a short-term basis.
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As we see that, Media coverage of EXIM Bank Ltd is not so strong. To attract new clients, they should go to mass media coverage. Improve and maintain a consistent relationship with customers, especially retailing. Even though EXIM Bank Ltd is running online business very successfully they should open more ATM booths to meet customer needs and to meet the competitions.
Reference:
General banking Manual of EXIM Bank Limited. Annual Report of the Bank-2009-2010 Daily Statement of Affairs of Fenchugonj, Branch. Several Booklets from EXIM Bank. Several Newsletters from EXIM Bank. www.eximbankbd.Com EXIM Bank Limited prospectus. Web page of EXIM Bank limited Their regular circulars Bangladesh Bank Credit Policy Office files Working papers Annual Reports of other Banks CSE and DSE Listings
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ABBREVIATION
EXIM Bank Ltd = Export Import Bank of Bangladesh Limited
HO BTB CIB SWIFT BB L/C ROA BBA EOD LBC OBC VAT CC OD NCB
= Head Office = Back to Back = Credit Information Bureau. = Society for Worldwide Inter-bank Financial Telecommunication = Bangladesh Bank. = Letter of Credit. = Return on Asset = Bachelor of Business Administration = End of the day = Local Bill Collection = Outward Bill Collection = Value Added Tax = Cash Credit = Overdraft = Nationalized Commercial Banks 68
= Information Technology = Local export bill payment = Foreign documentary bill payment = Recovery Unit = Know Your customer = Managing Director = Force Sale Value = Fiscal Year = Automatic Teller Machine
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