SCHOOL OF ARTS AND SCIENCE sa ACADEMIC YEAR 2010/2011 1 a ney JANUARY EXAMINATION G maig COMPUTER SCIENCE AACSS124(A) mary \ Software and Project Management WEDNESDAY, 12 JANUARY 2011 ‘TIME: 2.00 PM - 4.00 PM (2 HOURS) 2) ADVANCED DIPLOMA IN SCIENCE. ae ENGINEERING AND BUSINESS INFORMATION S¥: instructions to Candidat i Answer ALL questions. All questions earry equal marks. This question paper consists of 4 questions on 3 printed pages. i 1 *QL in plo ,Sussest FOUR (4) was uetithe-risk in cost estimates can be reduced. OU Ne cata) ane rf e (8 mark) ~impritty payee etnalide egy [Poval: 25 marks} Dolly is currently an IT Project Manager (PM) in an Oil and Gas company, She is also required to prepare daily management reporis on the status and progress of all projects underiaken by fer team. As her team is geographically dispersed across Asia due to many Projects running concurrently, itis becoming very difficult for Dolly to get fast feedback The management has approved her proposal for a new system to ease her reporting needs. She is now briefing the helpdesk development team on the new system requirements + Allow all eam members to log and report their project progress daily PM able to monitor updates and view associated history accordingly to date. * PM able to categorize progress report log based on project timeline planned. * Categories include: completed, in progress, having difficulty and have not started. All of these information is to be consolidated in a report and can be viewed in graphical format for ease of monitoring and control purposes. (2) Based on the scenario above, identify the following: @ Project Sponsor. (1 mark) (i) Business Needs. (2 marks) (ii) Business Requirements. (2 marks) () Business Value in terms of both tangible and intangible benefits. (4 marks) trustworthiness, Suggest FOUR (4) keys areas that Dolly should suggest to the unto increase the system dependability. (©) Dependability is defined as a property of the system that equates to nf (©) Cost estimates are inher Viffespective of the cost estimates techniques use (2) "Project/controt is a very importamt exercise in software development projects ! monitor and to find out problems that require corrective action. Discuss how the FIVE (6) listed key areas below can be applied as corrective action. You are Fecommended to provide example to support your answer. @ Adding more staffs, (G marks) Gi) Adding different skits G mars) 03: 3 jACSSI24(4) SORTWARE AND PROJECT MANAGEMENT 2.(a) (Continued) (iv) Improving methods of working. (3 marks) (¥) Changing resource priorities. (@ marks) (b) Outsourcing scems to be a better option generally for big projects which need to be in operation quickly. Explain what is outsourcing and recommend FOUR (4) steps that can be taken by a project manager (o ensure successful agreement to be established BAicow\, cheacler iver 0s an i outa Peraviora| Genero\ eee sells. Defining quali ‘more challenging than defining, quality for physica? objects because software is Tafely an intellectual object. ‘There are TWO (2) Kinds of quality that can be measured in a program. 4 (4 marks) Discuss THREE (3) types of Sol lity cast. Support your answer with example. ee a (9 marks) 7A Sloe oH" ‘Managing quality important. (Explain how the project manager can utilize the Software Quality ‘Management System (SQMS) in their project. (4 marks) (ii) Discuss TWO (2) advantages and TWO (2) disadvantages of Capability Maturity Model (CMM). (8 marks) [Total : 25 marks} (2) Software Project Manayerplays a crucial role in managing a project. @ Discuss any FOUR (4) key areas in the management of a project. (8 marks) Gi Suggest and elaborate the potential triple constraints that are faced by a project manager in managing 2 software project. (6 marks) (&) The art of coordinating software development to minimize confusion is called software configuration management, (Differentiate between system support and software configuration ‘management. (4 marks) (ii) Discuss the FOUR (4) potential forces of change that can affect software | eaiiguraiion manage (GCM) (G marks) i [Total : 25 marks] This question paper consists of 4 questions on 3 printed page cam Lasness opel enhtns TRIM Ize/0n ot dase: Gent / dowasraty “26! Cetomer needs —bedgeta ty or. chaff _cnrlalots