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OVERVIEW EQUIPMENT LOOP AND WIRING FOREIGN POTENTIAL OPENS SHORTS GROUNDS RESISTANCE FAULTS SWINGERS SYSTEM NOT READY / SYSTEM CONSTANT READY GLASSBREAK FALSE ALARM TROUBLESHOOTING MOTION DETECTOR FALSE ALARM TROUBLESHOOTING DOOR/WINDOW FALSE ALARM TROUBLESHOOTING TELEPHONES NOT WORKING IN THE HOME PHONE PROBLEMS / NO TRANSMISSION TRANSMISSION TO CENTRAL STATION BROADBAND / DIGITAL PHONE/ VOIP POWER UP SMOKE DETECTOR BATTERY VRT - VOICE RESPONSE TERMINAL "SAYS" KEYPAD SIREN WIRELESS PANIC WIRE GAUGE RESISTANCE CHART LINEMANS SET POLARITY CHECK METER SETTINGS PHONE LINE CIRCUIT METER CHECKS IDEAL METER READINGS: #1 - LOOP RESISTANCE #2 VOLTAGE AT A DEVICE #3 AUXILLIARY POWER OUTPUT #4 - TRANSFORMER VOLTAGE #5 - FIRE LOOP RESISTANCE AND SUPV. RELAY OPERATION #6 - BATTERY VOLTAGE #7 - BATTERY CHARGING CIRCUIT #8 - ELECTRICAL OUTLET VOLTAGE #9 - SIREN LOOP #10 - SIREN DRIVER OUTPUT #11 - COMPONENT CURRENT DRAW TROUBLESHOOTING INDEX FOR KEYPADS WIRING DIAGRAMS SMOKE DETECTOR WIRING DIAGRAMS PHONE WIRING DIAGRAMS BHT WIRING DIAGRAMS GLOSSARY 2 3 4-5 4 4 5 5 5 5 6 7 8 9 10 11-12 13 14-19 20-22 23-27 28 28-29 29 29 30 30 31 32 33-36 37-47 37 38 39 40 41 42 43 44 45 46 47 48-56 57-73 58-59 60-62 63-73 74-85
Troubleshooting Guide
OVERVIEW
The purpose of this document is to provide quick tips on how to troubleshoot Brink's Home Security Systems and equipment. The information provided in this troubleshooting guide is a compilation of recommendations from technicians and technical managers in the field. While this manual does not provide an answer to every problem, it gives solutions to frequent problems with Brink's Home Security Systems. Any questions regarding the content in this manual should be directed to your technical manager.
Troubleshooting Guide
EQUIPMENT
If trouble has been isolated to a specific piece of equipment, several things can be done. Power Make sure the correct power is being supplied to the unit. Batteries may have run down, power supplies failed or turned off, wires may be loose, broken or shorted, or there may be the wrong voltage setup. External Connections Inspect all external connections to see that wires are connected to the proper terminals. (Ensure terminals are clean, tight and wires are not broken inside insulation close to terminal.) Switches Make sure switches have not been turned off, or to a test position if the unit has such switches. Tamper Switches Temporarily bypass any tamper switches that may have been activated, i.e., when opening covers for testing. Fuses Some equipment has one or more fuses. Inspect, and then replace fuses if blown. Indicators Many systems are equipped with indicator lights. Some indicator lights may not illuminate, which indicates that a problem exists. Replacement If your test or past experience indicates a component (P.I.R., board, smoke, switch, etc.) is faulty, replace it and test to verify the system is now functioning properly. Attach a Brink's repair tag to the unit. Make sure to include the fault and your name.
Troubleshooting Guide
Foreign Potential
The most dangerous fault is when a bare wire comes in contact with a bare, hot wire from another circuit such as a 120V house wire, doorbell, control circuit, telephone line (other than an alarm drop), or any other circuit or equipment. Any foreign voltage can create a shock hazard and can seriously damage equipment. Even if damage has not resulted, erratic or unexplainable system operation may be traced to what is called "foreign potential". Fortunately, foreign potentials are rare. It is common though, to read some extremely low voltages due to ambient voltages in the air emitted by lighting fixtures and other large output electrical systems. These voltages should not be more than 1 or 2 volts.
Opens
Opens will probably account for the largest percentage of wire troubles. They can result from torn or cut wires, bad splices, loose connections to equipment, cold solder joints, fatigue from over flexing and/or defective wiring inside equipment. They will be detected in closed circuit loops as immediate alarms when arming or as an inability to turn the system on, depending on the kind of system used. Opens in open circuit loops can go undetected unless a component or system test is performed. These faults will register on your Multimeter as an unusually high of infinite amount of resistance. Page 30 of this guide details the amount or resistance per linear foot of wire you should expect. Readings significantly outside of these calculations should be considered as intermittent opens, degraded wires, or complete opens. Complete opens will register as OL on your Ideal meter. Refer to Meter Reading # 1 later in this manual. 4
Troubleshooting Guide
Shorts
Shorts are also common and likely to result from staples cutting through wire insulation, improperly insulated splices, sharp edges of objects cutting through the insulation, moisture or corrosion of terminals or splices, or from damp wires. Another source of shorts is caused by physical pressure on the wires. Shorts in an open loop system will cause an alarm condition. Shorts in a single, closed loop system may not cause an alarm condition and will not be detected until all openings are tested, or until a break-in occurs. Shorts will be identified with your meter by extremely low resistance measurements when both ends of the wire are disconnected and separated from each other. These readings should be close to or at 0 ohms. Refer to Meter Reading # 1 later in this manual.
Grounds
A ground is nothing more than a short between one wire and a grounded object. Grounds result from the same causes as shorts; however, the results are different. An accidental ground on the ungrounded wire causes an alarm condition. To detect these faults, place the black lead of your Ideal meter to a known ground, and the red lead to the conductor being measured. If the conductor is disconnected at both ends, the reading should be extremely high, or OL indicating no conductivity between the wire and ground or through the insulation and ground. Refer to Meter Reading # 1 later in this manual.
Resistance Faults
Resistance faults are not the same type of trouble as opens, shorts, grounds or foreign potentials. Rather, they are a modification of these four. Resistance faults will not be encountered often, but when they are, they can be very elusive. Continuity testers will often prove unreliable for this kind of problem resolution because the resistance limit of the tester will be different than the alarm control unit. Most accurate results will be obtained by measuring the loop with an ohmmeter and comparing this number with the manufacturer's limits for the alarm control unit.
Swingers
The name swinger is a general term in the alarm industry used to indicate an intermittent problem. A swinger is like the back-and-forth motion of a swing, the problem comes and goes.
Troubleshooting Guide
Troubleshooting Guide
Troubleshooting Guide
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Troubleshooting Guide
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Troubleshooting Guide
2. No DTMF tones on the RJ Block red/green terminals while transmitting signals. Is there a dialing noise on red/green terminals now? NO -Unplug RJ cord from RJ phone jack. YES -Black/yellow and red/green wires are connected backwards at the RJ Block or demark.
Is there a dial tone on red/green and black/yellow terminals on RJ Block now? NO -Go to step #1. YES -Motherboard is bad. Verify conditions with technical manager before replacing panel.
3. No dial tone on RJ Block black/yellow terminals before transmitting signals. Is there dial tone on the red/green terminals now? NO -Go to step #1. YES -Bad RJ phone jack or bad motherboard (replace RJ Block first, then verify the problem is fixed. If not, then replace Panel).
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Troubleshooting Guide
(PHONE PROBLEMS CONT.) 4. No house phones, but alarm still transmits signals. Is there a dial tone on output (black/yellow)? NO -The RJ phone jack is improperly wired and/or bad. Motherboard is bad. YES -Broken/loose wire at RJ Block or at demark black/yellow).
5. One or more house phones are not working, but alarm still transmits signals. Do any house phones work? NO -The RJ phone jack is improperly wired and/or bad. YES -Broken/loose wire at demark on one or more of the house phone lines.
6. Alarm will not transmit when house phones are in use, or off the hook. - Improper connection for line seizure. 7. Phone has dial tone, but will not dial out. (Dial tone remains while dialing). a. Some phone systems are polarity conscious. This means that it does matter if red/green have been switched at the demark. It is also possible that the polarity has been switched at the RJ Block. b. Red/green are reversed at the RJ Block or at the demark. c. Perform Telephone Test polarity check. d. For business telephone systems, a "9" followed by a two second delay may be required before dialing the "800" number.
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Troubleshooting Guide
If all these items are accurate, the panel will need to be replaced.
13
Troubleshooting Guide
Only a limited number of VOIP services provide a voice quality high enough to allow alarm signals to be communicated. The service provider may have to make network changes to support the higher voice quality. 14
Troubleshooting Guide
Voice Over Internet Protocol (VoIP) Service Providers VoIP providers supply a digital interface/adapter that typically plugs into the primary service providers cable inside the home. The diagram below shows the typical service installation configuration.
The arrow from the blue box to the telephone is where we would connect the alarm system's RJ Block. The telephone phone service from the blue box is standard analog service (POTS). If the customer has ordered the optional fax line, then it is the preferred connection point for the alarm panel.
The customer should be made aware that the cable modem and the digital phone adapter are electrical devices that are plugged into 120V outlets. If the devices are unplugged or power is lost, his/her telephone service is lost and the alarm signals cannot be transmitted.
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Troubleshooting Guide
INSTALLING THE RJ BLOCK The need to have the RJ Block wired correctly is critical to the reliable connection of a security system to the telephone network. It is also a law in the FCC regulations that govern telephone service. The following guidelines should be followed in the installation of the RJ Block: Mount the Block to the right of the Master Control Panel; the FCC requires easy access to it. Obtain line seizure by routing the customer's phone line through our RJ Block; immediately after the Telephone Company interface and before their telephones. Do not use the control or terminal strip if the screws or screw holds are stripped. Be sure that when you attach the wires to the terminal spades, they are not turned and touching each other (potential short-circuit). Make sure you use the correct color coding on your connections. Always loop wires clockwise when terminating on the block, so that you tighten your termination when tightening screw connections. Do not rely on double-sided tape to attach block to the wall. Do not place the RJ Block inside the Master Control Panel can. Keep enough RJ cord so that you provide a neatly stapled service loop to avoid lateral tension on the connector block. Make sure that when you plug in the cord, you hear or feel the positive click, indicating it is properly locked in. Only use four-conductor telephone communication cable for block and telephone connections. Under no circumstances should the Telephone Company wiring be removed from the block. It is illegal. Under no circumstances do you connect to the Telephone Company side of the incoming interface block. It is easy to identify because the cable is always a heavier multi-line cable originating from outside the house/building. Test all phone jacks to make certain there are no problems in the internal house phone wires. In the case of VoIP, only one telephone jack may be allowed.
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Troubleshooting Guide
CUSTOMER OPERATIONS Customers will be provided with the following information regarding the connection of broadband/VoIP telephone service to their alarm panel: IMPORTANT NOTICE REGARDING VOICE OVER INTERNET PROTOCOL TELEPHONE SERVICE Voice over Internet Protocol (also known as VoIP) is a technology that provides telephone service using a broadband Internet connection instead of a regular analog phone line. Examples of this service include: Vonage and AT&T CallVantage Service. IF YOU ARE CONSIDERING UTILIZING A VOICE OVER INTERNET SERVICE, YOU SHOULD BE AWARE OF THE FOLLOWING: Installation of the necessary VoIP hardware WILL DISCONNECT THE BRINKS SYSTEM. IF YOU INSTALL VoIP, IT IS ESSENTIAL THAT YOU IMMEDIATELY SCHEDULE A BRINKS HOME SECURITY SERVICE CALL. DO NOT RELY ON A NON-BRINKS TECHNICIAN TO MAKE THE BRINKS SYSTEM OPERATIONAL WITH VoIP. In the majority of cases, Brinks has found that a Brinks technician can enable the Brinks system to send alarm signals on VoIP. However, in some cases, this cannot be accomplished. (Note that the communications format utilized by Brinks has a higher likelihood of success than any other alarm communications format.) An additional wire run is typically needed. This is a chargeable service call in all cases (even if you have a Platinum Plan) because it does not relate to any failure of the Brinks equipment. Even when the Brinks system can be made to send signals, there are other ramifications of using VoIP. IF YOUR HOUSE LOSES POWER, THE SYSTEM WILL NOT SEND ANY SIGNALS BECAUSE COMMUNICATIONS ARE POWERED BY THE PREMISES RATHER THAN A TELEPHONE COMPANY CENTRAL OFFICE. If you purchased a line cut feature, it will NOT sound an alarm if the communication line on the outside of your house is cut. Brinks may lose the ability to download software changes to the alarm system which could make your future service requests more expensive. On average, the Internet experiences more service outages than regular phone lines. The Brinks system cannot communicate during these outages. Alarm signals may be more susceptible to loss or distortion when sent over the Internet. 17
Troubleshooting Guide
VoIP may provide you cost savings on your telephone service but we urge you to investigate all the ramifications not only on the Brink's system but also on things such as other phones in the home and your fax machine. There is more information on VoIP at www.fcc.gov/voip. Brink's Home Security believes it is positioned as well as any alarm company in the world to work with VoIP, but there will necessarily be a reduction in the performance capabilities of the alarm system. Vonage - 1 866 243 4357 Determining need for Vonage setting changes. Technician: After installing the Telco-D, At RJ Block, connect linemans test set to Red and Green. Disconnect yellow from RJ Block. Make sure house lines are dead. Dial the line card # If can not dial out, call Vonage and change the settings: Voice Gain to High and Packet size to 10 * Older Vonage Modems may need to be powered down and up again for the modem to accept the changes. All control panels used with the Vonage VOIP service should have the uploading capability disabled before installation. Contact the downloading department before going to the service call or install. VoIP Connection to the Alarm Panel Using the BW-1 Connector A connector is available to assist in connecting the Brinks Home Security alarm panel in homes that use Voice over Internet Protocol (VoIP) as their primary telecommunications method. The BW-1 Line Seizure Connector is placed in-line between the Digital Phone Adapter and the customers telephone. The BW-1 consists of a four-wire screw connector connected to two RJ11X pigtails (one male and one female).
BW-1 CONNECTOR 18
Troubleshooting Guide The BW-1 is installed using the following steps: 1. Run a four-conductor wire from the RJ connection at the alarm panel to the VoIP Digital Phone Adapter and attach to the BW-1 using the screw connectors. 2. Plug the RJ11X male pigtail into the PHONE outlet on the Digital Phone Adapter. 3. Plug the customers phone into the RJ11X female pigtail using a standard phone cord. The illustrations on the following page show both the original method for connecting to a VoIP connection and the new connection using the BW-1. The BW-1 Line Seizure Connector can be found on the UPG web site under BHS part #540200 and is immediately available for ordering.
Alarm Panel
Telephone
RJ31X
R1 T1 R T
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Troubleshooting Guide
POWER UP
1. No power to the keypad (no lights). a. Check programming. (Learn Devices) b. Perform Meter reading #3 to ensure proper voltage at panel. c. If Meter reading #3 fails, then perform Meter reading #4. d. If the voltage checks good, then plug in programmer. e. Is the board able to be programmed? Is there power to the keypad now? NO -Possibly a bad motherboard. Check "YES" to verify. YES -Unplug programmer and remove all auxiliary power, clock and data wires (terminals #7 #8 #9 and #10). -Replace each black and red wire set, one at a time, starting with keypad wires. -Check keypad each time a wire set has been replaced. -If after checking the keypad, the problem returns, the last wire replaced is bad. -Any powered item may be bad. -You may have multiple faults so continue until all wires have been tested. f. Check for staple shorts. g. Check for proper hook up at the powered device. 2. Continuous tone on keypad with or without lights. (BHS 2000 and older panels) a. Check AC And Battery (DC) voltage b. Check for improper wiring at the keypad and at the panel. This is more than likely a short in the wire somewhere. c. Remove green and yellow keypad wires from the panel terminals. If tone stops, the problem is in the wiring. d. If wiring checks O.K., then use the same procedures as #1 - "No power to the keypad (no lights)"
20
Troubleshooting Guide 3. No lights on motion detector. a. Check programming. b. Always wait until the 3 minute warm-up period has expired for motion detector to warm up. Is the keypad functioning properly? NO -Use same procedures as "No Power to Keypad" YES -Check for proper hookup and loose wires at motion detector and panel.
-Check for staple shorts or cuts in wires. -Perform Meter reading #2. -If previous steps are good, then unhook wires at motion detector and short the green and yellow wires together. -Remove green and yellow wires for that component at the panel and perform Meter reading #1. c. If all the above are good, motion detector is bad. 4. Lights on motion detector stay on continuously. a. Check the motion detector board for possible short. b. Pull the motion board away from the housing. If lights do not return to normal, motion detector is bad. 5. Alarm continues to sound after power up. a. Call VRT and find out which signal was sent. b. Check for a possible problem with any "Normally Open" zones (smoke detectors/panic buttons). c. Troubleshoot according to what signal was sent and what equipment is on that zone. d. If there are not any problems, power down system and close all zones, then power up again.
Note: It is possible the alarm powered up in the armed status with an open zone and triggered the alarm.
21
Troubleshooting Guide 6. Alarm transmits ghost signal a. This is a signal that was not supposed to be sent (default the panel). b. Verify zones and information. c. Verify motherboard is wired properly and programming is correct. d. Retry power up procedures. e. If problem occurs again, the motherboard is bad. Note: Some 2000A panels may send a ghost (restore) signal directly following a fire signal.
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Troubleshooting Guide
23
Troubleshooting Guide 3000, 4000 Fire Alarm A fire alarm occurs when the smoke detector shorts the end of line resistor out of the fire loop. To troubleshoot a false fire alarm, check conditions that will put the smoke detector into alarm or short between the fire zone and common. Possible causes Dust Steam Insect Bad smoke detector Momentary short Solution Vacuum the dust from the smoke chamber. Move the smoke detector. Replace the smoke detector. Replace the smoke detector. Check for staples or pinched wire.
Fire Trouble A fire trouble occurs when there is an open on the fire zone or the smoke detector did not reset after an alarm. Possible causes Improperly wired Solution Check for proper wiring.
Bad smoke detector Replace the smoke detector. Dirty smoke chamber (clean me) Vacuum the smoke or dust from the smoke chamber. Fire power or loop shorted Perform Fire Power and Fire Zone Voltage Test. Disconnected EOL resistor Bad EOL resistor Reconnect EOL. Replace EOL resistor.
1. Check the smoke detector wiring. The proper zone polarity must be maintained on the newer smoke detectors.
To Panel Z-In from the panel Z-Out to the next smoke
2112 Smoke
To Next Smoke
Last Smoke
2112 Smoke
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Troubleshooting Guide
2. Check Fire Power. Read the voltage between fire and common terminals. Is the voltage between 11.5 and 14 VDC? No - Go to the Fire Power Voltage Test Yes - Continue testing 3. Disconnect the zone wires and connect the EOL resistor to the control panel zone. Did the trouble clear? No - The problem is with the control panel, programming or EOL resistor. Check the programming, replace the resistor or replace the panel. Yes - Remove the resistor, reconnect the zone wires and continue testing. 4. Starting with the last smoke detector on the fire loop, unplug the connector for the back of the smoke detector. Short Z-OUT to Z-IN. Did the trouble clear? No - Continue testing Yes - Remove the short and replace the smoke detector. The newer smokes support the clean me feature. Make sure the smoke detector has been cleaned.
5. Repeat the step 4 for each smoke on the zone. 6. Perform the Fire Zone Voltage test.
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Troubleshooting Guide
1. Disconnect the fire power wire from the motherboard and check voltage between fire and common terminals. Is the voltage between 11.5 and 14 VDC? No - Replace the motherboard. Yes - Reconnect the fire power and continue. 2. At the Smoke detector, check the fire power voltage between + and Z-In. Is the voltage between 11.5 and 14 VDC? No - Continue testing. Yes - Perform the Zone Voltage Test. 3. Disconnect the plug from the back of the smoke detectors and recheck the fire power voltage. Is the voltage 11.9-14 VDC? No - Test the wire for open or short. Yes- Replace the smoke detector.
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Troubleshooting Guide
The smoke detectors are unplugged and Z-in is shorted to Z-out 1. At the panel, check the voltage between zone positive and common. 0 VDC- the wire is shorted. Check for staples or pinched wire. 12-13VDC- The wire is open, check for broken wire or bad EOL. Resistor. 5-7 VDC- Continue testing. 2. At the smoke connector, check the Z+ and Z-In polarity. Is the voltage positive 5-7 VDC? Yes - Check the next smoke connector. No - If the voltage is a negative, recheck the zone wiring at each smoke. The yellow and green are reversed on one of the smokes or the panel.
Black Lead Red Lead Black Lead
Red Lead
Troubleshooting Guide
BATTERY
1. System gives low battery indication. a. Reset Panel b. Perform Meter reading #6. (Check battery voltage.) c. If Meter reading #6 fails, perform Meter reading #7. (Check battery charging circuit.) d. If Meter reading #7 fails, perform Meter reading #4. (Check transformer voltage.) e. If Meter reading #4 fails, perform Meter reading #8. (Check wall outlet voltage.) NO - Check transformer and wire for continuity. Replace transformer or wire. - Check outlet for VAC. Select another outlet. replace battery. YES - Check charging voltage without battery attached. - Take AC off and meter battery (12V);
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Troubleshooting Guide
3. One or more zones were not received. a. Wait for the VRT to list which zone was not sent. b. Press options to "Alarm Memory" to display zone sent. c. If the signal wasn't sent, troubleshoot accordingly. d. If multiple signals were sent at one time, it is possible the VRT rejected the first signal.
KEYPAD
Keypad is not working. a. Reset system. b Check Programming (Learn Devices) c. Check for proper voltage at panel and device. d. Check wire e. Replace keypad.
SIREN
Siren does not sound. a. Reset system. Does the siren sound now? NO - Remove siren leads and meter. (8 ohms) Replace if out of parameters YES - Trip panic and intrusion circuits. Some dont work.
If some zones trip siren and others dont, problem is with the zones and not the siren. Troubleshoot zones that do not trip siren. Do not overlook panel faults. Troubleshoot panel. b. Repair siren. c. Repair wire. d. Verify the siren is compatible with system.
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Troubleshooting Guide
WIRELESS PANIC
1. Wireless panic does not transmit alarm. Is the transmitter battery good? NO - Replace Battery YES - Enroll the Transmitter. - Assign a user code. 2. Wireless panic triggers alarm without being activated (false alarms). - Check the event history to determine which panic was tripped.
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Troubleshooting Guide
POLARITY CHECK
Using the butt set, place the TALK/MONITOR switch in the MON position. Connect the test leads to the circuit being tested and confirm that the circuit is idle. Then switch to the TALK position. Press and hold in the MUTE/POLARITY button. If the LED lights green, the red test lead is connected to the ring (-) side and the black test lead is connected to the tip (+) side. If the LED lights red, the red test lead is connected to the tip (+) side and the black test lead is connected to the ring-side.
Belt Clip
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Troubleshooting Guide
Multimeter
The Digital Multimeter is the test instrument most effective for alarm troubleshooting
AC VOLTAGE
RESISTANCE
DC VOLTAGE
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Troubleshooting Guide
I DEAL
61-362
4.2
0
10 20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
I DEAL
61-362
49. 49.4
0
10 20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
1. Set up the meter as shown. 2. Take readings: Red and green > 48volts Yellow and black > 48 volts 3. If checks OK, RJ Block is good. 4. Plug control panel back into RJ Block and repeat. 5. If checks okay then panel is OK.
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
I DEAL
61-362
8 49.
0
10 20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
1. Set up the meter as shown. 2. Take readings: Red and green > 7 volts Yellow and black > 7 volts 3. If checks OK, RJ Block is good. 4. Plug control panel back into RJ Block and repeat. 5. If checks okay then panel is OK. 6. Disconnect yellow and black from RJ Block. Take Readings: Red to green > 4 volts Yellow to black=0 volts 7. If readings are correct, wiring at protector is OK. If readings are the opposite, protector is wired backwards. Swap red/green with black/yellow.
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
I DEAL
61-362
0 49.
0
10 20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
1. Set up the meter as shown. 2. Take readings: Red and green > 7 volts Yellow and black = 0 volts 3. If readings are correct, wiring at protector is OK. If readings are the opposite, protector is wired backwards. Swap red/green with black/yellow.
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #1
LOOP RESISTANCE
I DEAL
61-362
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
1. Disconnect the circuit from the control panel. Ensure power is OFF to the circuit 2. Rotate Dial on Meter to Ohms. 3. Take reading: The switch should read approximately .2 to .5 ohms. Make sure you allow for wire resistance. Allow .5Ohms per connection. 4. Open the component's circuit to break the loop. The resistance should increase to infinite (open circuit).
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #2
I DEAL
61-362
VOLTAGE AT A DEVICE
1. Set up the meter as shown above. 2. Observe proper polarity of the leads. 3. Take reading: Power input should read approximately 12 to 13.8 VDC. 4. If not, perform #3.
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #3
AUXILIARY POWER OUTPUT
I DEAL
61-362
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
1. Set up the meter as shown above. 2. Observe the proper polarity of leads. 3. Take reading: auxiliary power output should read approximately 13.5 to 14.0 VDC. 4. If not, perform #4.
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #4
TRANSFORMER VOLTAGE
I DEAL
61-362
10
20
30
.+
RANGE
1. Set up the meter as shown above. 2. A.C. voltage readings are not polarity conscious. 3. Take reading: Transformer power output should read approximately 14.5 to 20 VAC.
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
40
Troubleshooting Guide
I DEAL
61-362
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
RELAY
41
Troubleshooting Guide
METER READING #6
I DEAL
61-362
BATTERY VOLTAGE
1. Set up the meter as shown above. 2. Observe the proper polarity of the leads 3. Take reading: The battery should read approximately 12 VDC. If not, perform Meter reading #7. (Check the battery charging circuit.)
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #7
BATTERY CHARGING CIRCUIT
I DEAL
61-362
10
20
30
.+
RANGE
1. Set up the meter as shown above. 2. Observe the proper polarity of the leads. 3. Take reading: Battery leads should read approximately 13.5 to 14 VDC. (No adjustments.)
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
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Troubleshooting Guide
METER READING #8
61-362
I DEAL
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
44
Troubleshooting Guide
METER READING #9
SIREN LOOP
I DEAL
61-362
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
1. Disconnect circuit from control panel. 2. Set up the meter as shown above. 3. Resistance readings are not polarity conscious 4. Take readings: The siren output load should read approximately 4 to 8 ohms. 5. Make sure you consider wire resistance. 6. If there is no reading, disconnect the wire from the siren and check the siren resistance.
mA
MAX 300mA FUSED
COM
600V MAX
10A
45
Troubleshooting Guide
61-362
10
20
30
.+
RANGE
1. Set up the meter as shown above. 2. A.C. readings are not polarity conscious. 3. Disconnect siren wires from panel. 4. Take reading: Siren output should read approximately 3 to 9 VAC (depending on load). 5. If not, there is a possible bad panel.
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
mA
MAX 300mA FUSED
COM
600V MAX
10A
46
Troubleshooting Guide
61-362
10
20
30
.+
RANGE
DC/AC AMPS
A
mA 10A
OFF
VAC
VDC
OFF
1. Disconnect the positive wire from terminal 8. 2. Current readings are not polarity conscious. 3. Set up the meter as shown above. 4. Take readings: Keypads = approx. 55 ma. or less Glassbreak. = approx. 25 ma. or less Motion = approx. 35 ma. or less 5. Is the total current draw on the panel power output within the specified limits?
mA
MAX 300mA FUSED
COM
600V MAX
10A
47
Troubleshooting Guide
48
Troubleshooting Guide
49
Troubleshooting Guide
50
Troubleshooting Guide
51
Transmit
All Ok
52
Troubleshooting Guide
53
Troubleshooting Guide
FC
Not Ready
NGR
Ready
CGR
Low Battery
NOP
54
Troubleshooting Guide
55
Troubleshooting Guide
Lit and Solid- the system is ready to arm. Flashing- press the (3) button, NGR, count the flashes. If zone 3 is open Ready there will be 3 flashes. If zone 2 open then 2 flashes. If both zone 2 and 3 are open, the Ready light will flash 2 times, pause then flash 3 times. This will continue until each zone is closed. Shunt Lit and Solid- one or more zones are bypassed. By/Pass Note: If all 3 lights are flashing the system is operating on the back up battery.
56
Troubleshooting Guide
Wiring Diagrams
57
Troubleshooting Guide
N.O.
TRBL
FIRE POWER -
The 2112/24TSRB is the same as the 2112, except that it now has built-in End of Line POWER SUPERVISION RELAY Power requirements during Stand By is 15mA 38mA in Alarm. Multiple Detectors should be installed on separate zones.
58
ZONE RETURN -
COMMON
ZONE +
Troubleshooting Guide
+ ZONE
+ ZONE
+ ZONE
FIRE POWER -
FIRE POWER -
FIRE POWER +
FIRE POWER +
ZONE RETURN -
Loop not trigger the Panel. be observed will Polarity must Multiple Detectors should be installed on or the detector will not trigger separate zones. the panel. Multiple detectors should be installed on separate zones.
ZONE +
Detector at End of Line, with built-in EOL power supervision relay connected. Application only allowed for service replacement in existing homes.
Detector at end of line, with built-in EOL power supervision relay connected.
59
ZONE RETURN -
ZONE +
60
Out To House Out To House
To Panel
Troubleshooting Guide
Before
After
61 Troubleshooting Guide
Out To House
62 Troubleshooting Guide
Out To House
Troubleshooting Guide
TO WALL PLATE
INCOMING PHONE SERVICE
TO WALL PLATE
1 2 3 4 5 6
L I N E I N
SURGE
SECURITY
TEST / BRIDGE
Q
on
ON
63
Troubleshooting Guide
Q
on
5VDC INTERNET 1 2
T R A N S F O R M E R
64
on
4 PORT 10/100 ROUTER
Q
5VDC INTERNET 1 2 3 4
65
T R A N S F O R M E R
48 VDC - IN
+)
Troubleshooting Guide
TO DATA OUTLETS
DATA IN
TO DATA OUTLETS
Troubleshooting Guide
Home Entertainment
TO SATTELITE DISH
TO WALL PLATE
INCOMING PHONE SERVICE
TO WALL PLATE
1 2 3 4 5 6
L I N E I N
SURGE
SECURITY
TEST / BRIDGE
Q
on
ON
OnQ
Q
on
VIDEO ENGINE
POWER 10VDC
11 dB 64-1000MHz 15 dB 5 - 42MHz
CATV IN
AUX IN
O
OUT ROOMS
ABLE IN
66
Home Office
TO CABLE OUTLETS
TO WALL PLATE
INCOMING PHONE SERVICE
TO WALL PLATE
1 2 3 4 5
1 6
L I N E I N
SURGE
HIDEAWAY OUTLET
INCOMING DATA
1
DATA IN
67
SECURITY
TURN OFF SW1 TO INTERFACE SECURITY
ON
TEST / BRIDGE
Q
on
ADVANCE 1x6 TELECOM
INCOMING CABLE
OnQ
CABLE MODEM
DATA OUT
CABLE IN
CABLE DIST
PHONE
Troubleshooting Guide
Q
on
HOME OFFICE
Q
on on
Q
AUDIO IN
L
STATUS
12VDC 100mA
OnQ
POWER
TO AUDIO HUB
+
IR CONFIRM
on
Q
AUDIO INTERFACE HUB
1
IN
1
OUT
OUTPUT
LINK
B BW G GW O OW BL BLW
TIME DELAY
POWER
24VDC 4A
68
A BUS
LOCAL SOURCE CONNECTION
AUDIO IN
2 3 IR EMITTERS
4
A BUS A BUS
HOME THEATER
OnQ
on
Q
4 ZONE AUDIO HUB
V+ V- ST IR L+ L- R- R+
SENS
INPUT
2
3 4
ZONE OUTPUTS
Troubleshooting Guide
A BUS
Troubleshooting Guide
TO WALL PLATES
OnQ
Q
on
VIDEO ENGINE
POWER 10VDC
11 dB 64-1000MHz 15 dB 5 - 42MHz
CATV IN
AUX IN
OUT ROOMS
ABLE IN
POWER SUPPLY
69
Troubleshooting Guide
WHOLE HOUSE COMMUNICATIONS (MC111)
R OOM S T A T IO N D O O R B E LL
4/22 SHEILDED
M A S T E R UN IT - M C 111
DOOR RELEASE
GREEN
RED
SHIELD
BLACK
WHITE
DOOR RED
DOOR BLK
COMMON
POWER SUPPLY
70
HOME THEATER
71
B EHIND ENTERTA INM ENT CENTER
FRONT REAR
7 .1
R G6
LEFT
LEFT
CENTER
RIGHT
RIGHT
R C A P OR T S UB - WO O F E R
R C A P OR T
Troubleshooting Guide
Troubleshooting Guide
SINGLE ROOM SOUND PACKAGE
L+
L-
R- R+ L+ L-
R- R+
R+
R-
L+
L-
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Troubleshooting Guide
Intercom System DMC1
DOOR STATION
CHIME MODULE
CHIME
Antenna's to Attic
RG6
RM 6
PIN 1 2 3 4 5 6 7 8
REMOTE
RM 7
CHIME
GROUND
RM 5
RM 8
RM 4
RM 3
RM 9
RM 2
PATIO
RM 1
SHEILDS
REMOTE
CHIME
ROOM STATION
PATIO STATION
RW
GW BL
RG6
GW
O/W
BR+BLW
GW
O/W
BR+BLW
GW
O/W
BR+BLW
G+BRW
BL
G+BRW
BL
G+BRW
BL
CAT5E
73
Troubleshooting Guide
Glossary
74
Troubleshooting Guide Active sensor A sensor which is continuously emitting energy into a protected area, such as low power microwave or photoelectric beams. Alarm (1) An alarm device or an alarm signal. (2) One or more detection devices connected to a control device which would indicate an intrusion. (3) A warning device triggered by the presence of abnormal conditions in a machine or system. (4) A condition showing a sensor has changed from the normal condition. (5) A warning of fire danger. Alarm circuit An electrical circuit of an alarm system which produces or transmits an alarm signal. Alarm Condition (1) A threatening condition, such as an intrusion, fire, or holdup, sensed by a detector. (2) The state of an alarm control indicating that the alarm has been activated by an intrusion or other emergency situation such as a holdup or medical alert. Alarm device A device which signals a warning in response to an alarm condition, such as a bell, siren, or annunciator. Alarm dispatch A notification intended to summon police, medical or fire personnel, which is designated to be initiated purposely by a person or by an alarm system that responds to a stimulus characteristic of unauthorized intrusion, fire, medical or other emergency. Alarm receiver A device used to receive alarm signals from a digital communicator or other device from the alarm premises. Alarm screen A window screen which has a fine gauge wire woven through its fabric and connected to a control device. An alarm would be generated when the fabric/wire has been cut. Usually a magnetic contact is built into the frame of the screen to detect its removal. Alarm signal An audible or visual signal produced by a control unit indicating the existence of an emergency requiring immediate action. Alarm state The condition of a detector which causes a control unit to transmit an alarm signal.
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Troubleshooting Guide Alarm system An assembly of equipment and devices designed and arranged to signal the presence of an alarm condition requiring urgent attention, such as unauthorized entry, fire, temperature rise, etc. The system may be local, police connection, central station, or proprietary. Alarm verification feature A feature of automatic fire detection and alarm systems to reduce unwanted alarms wherein smoke detectors must report alarm conditions for a minimum period of time, or confirm alarm conditions within a given time, after being reset to be accepted as valid alarm initiation signal. Alternating current Abbreviated AC. A flow of electricity which reaches maximum in one direction, decreases to zero, then reverses itself and reaches maximum in the opposite direction. The cycle is repeated continuously. American Wire Gauge, (AWG) The standard American method of designating the various wire sizes. Wire is listed according to gauge numbers ranging from 0000 to 40. The larger the number, the smaller the wire. Ampere (A) A unit of electrical current equivalent to 6x1018 electrons produced by one Volt applied across a resistance of one Ohm. Area detection Coverage of the inner space or volume of a secured area by means of a space detection sensor. Arm To turn on a control device by means of a key switch or similar device. Audible alarm device (1) A noise making device such as a siren, bell, or horn used as a part of a local alarm system to indicate an alarm condition. (2) A bell, buzzer, horn, or other noise making device used as a part of an annunciator to indicate a change in the status or operating mode of an alarm system. Authority having jurisdiction The authority having jurisdiction is the organization, office or individual responsible for approving equipment, an installation or a procedure. Automatic reset A feature of some alarm systems that automatically silences the annunciator and returns the system to its non alarm condition after a certain length of time.
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Troubleshooting Guide
Balanced magnetic contact switch A sensor that triggers an alarm when the switch is displaced by a change in the magnetic field it creates. A balanced switch is more difficult to defeat than a standard magnetic contact switch. Cable, inside wiring Thermoplastic insulated and jacketed cable with fully color-coded insulated copper conductors. Available in various pair sizes; can be either 22 or 24 AWG. Capacitance The property of two or more objects which enables them to store electrical energy in an electrical field between them. The basic measurement unit is the Farad. Capacitance varies inversely with the distance between the objects; hence the change of capacitance with relative motion is greater the nearer one object is to the other. Central station A monitoring station to which alarm and supervisory signaling devices in a subscribers premises are connected, where circuits are supervised, and where personnel are maintained continuously to record and investigate alarm or trouble signals. Facilities are provided for the reporting of alarms to police and fire departments or to other outside agencies. A central station is defined by UL as a monitoring station that observes certain physical characteristics and operating guidelines. Circuit, closed (1) An electrical circuit in which current nominally flows until interrupted by the opening of a switch wire or switch type electronic component. (2) A circuit or switch in which the contacts are closed during normal operation. Circuit, open (1) An electrical circuit in which current does not normally flow until permitted by the closing of a switch, wire or switch type electronic component. (2) A circuit or switch in which the contacts are open during normal operation. Circuit, parallel A circuit whose elements are all connected across the circuit or to the same pair of terminals, so that the same voltage is across all the elements and the current dividends between the elements in inverse proportion to their impedance.
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Troubleshooting Guide
Closed circuit A circuit in which there is a current through each of the system sensors when not in alarm condition. Interruption of the current by opening of a switch initiates an alarm signal. This type of circuit has the advantage of monitoring its own lines. If a line is broken or cut, the effect is the same as opening a switch: an alarm signal is activated. Combination smoke detector A detector containing a smoke and heat detector in one housing. Contact (1) Each of a pair of metallic parts of a switch or relay, which by touching or separating, make or break the electrical path. (2) A switch-type sensor. Contact device This device when actuated opens or closes a set of electrical contacts; a switch or relay. Contact panel The central point of an alarm system monitoring the detection devices and activating any number of signaling devices. Current loop A communications system or alarm circuit that is sensitive to current variations and not voltage changes. Current, series A circuit whose elements are all connected end-to-end so that the same current flows through all of the elements in sequence. The voltage across the circuit is the sum of the voltages across the individual elements. Delay circuit Circuits which are actuated at the end of a predetermined time after the start of a timing cycle. Detection pattern The area of coverage in which space detection devices will detect an intruder. Detection range The greatest distance at which a sensor will consistently detect an intruder under a standard set of conditions.
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Troubleshooting Guide
Dial tone A hum or other tone employed in a telephone system to indicate that the line is not busy and the equipment is ready for dialing. Digital communicator A device that electronically dials a telephone number and transmits a digital tone code to a receiver at a monitoring station. When initially tripped by a sensor, the digital communicator seizes the phone line from all internal telephone instruments, hangs up if necessary, and then dials the monitoring station. Once the monitoring station receiver is engaged, the digital dialer transmits a code that contains subscriber identity and information regarding the nature of the alarm. The receiver transmits an acknowledgment signal and the communicator shuts off. Failure to reach the monitoring station results in several repeated attempts. Complete failure may activate a local alarm or backup communications device. Digital keypad A device that may be mounted at the control or remotely on premise which allows the entry of a numerical code to arm and disarm the alarm system. May also be used to perform various functions such as shunting or programming various functions within the system. Direct current DC. Electrical current that travels in one direction and has negative (-) and positive (+) polarity. Primary AC power usually is converted to DC power to operate alarm equipment. Batteries are DC power sources that supply secondary or standby power to alarm systems. DTMF Dual tone mult-frequency In a telephone system using two simultaneous voice-band tones for dialing. This is also called tone dialing. Duress alarm (1) A device which produces a silent alarm which is designed to allow a person to call for help without arousing suspicion. The device is usually surreptitious or covert and the alarm silent when used as a holdup alarm. To reduce the chance of false alarms, the device may require two separate simultaneous acts to activate it and may require a key to turn it off. (2) The signal produced by a duress alarm device. (3) The manual activation of a silent alarm by entering at a keypad a code different from the normal arm/disarm code. End of line device A device used to terminate a supervised circuit.
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Troubleshooting Guide
End of line relay A device that is used to monitor power to system in four wire smoke detectors. Power is applied to the relay at all times at the last device powered and the contacts are monitored by the associated fire alarm zone. Normally one device per zone is used. End of line resistor A resistor used to terminate an electrically supervised line. End of line supervision The use of a resistor, capacitor or diode within a sensor circuit to control the amount or direction of supervisory current now. Allows the system to detect the difference between a break and a short on the line circuit. Exit delay The time between turning on a control unit and the sounding of a local alarm or transmission of an alarm signal upon actuation of a sensor on an exit door. This delay is used if the authorized access switch is located within the protected area and permits a person with the control key to turn on the alarm system and leave through a protected door or gate without causing an alarm. The delay is provided by a timer within the control unit. False alarm (1) A false alarm is the notification of an alarm to the authorities when the responding authority finds no evidence of the event the alarm was designed to report. (2) An alarm signal transmitted in the absence of an alarm condition. These may be classified according to causes: environmental (fog, rain, wind, hail, lightning, temperature, etc.) animals, (rats, dogs, cats, insects, birds, etc.) manmade disturbances (sonic booms, EMI, vehicles, etc.), equipment malfunctions (transmission error, components failure), operator error, and unknown. Fluke Same as Multi-meter. Multi-meter used by Brinks Home Security. Fire alarm system A system or portion of a combination system consisting of components and circuits arranged to monitor and annunciate the status of fire alarm or supervisory signal initiating devices and to initiate appropriate response to those signals. Glass break vibration detector A vibration detection system which employs a contact microphone attached to a glass window to detect cutting or breakage of the glass.
80
Troubleshooting Guide
Ground (1) The earth in relation to electricity and magnetism. (2) An electrical connection to the ground. (3) The (usually negative) return point in a circuit. (4) A short-circuit to the earth or to a circuit return point. (5) A short circuit to the metal chassis, case or panel of a piece of equipment. Handshake A process in which predetermined arrangements of characters are exchanged by receiving and transmitting equipment to establish synchronization. Infrared motion detector A sensor which detects changes in the infrared light radiating from parts of the protected area. Presence of an intruder in the area changes the infrared light intensity from his location. Initiating device A system component that originates transmission of a change of state condition, such as a smoke detector, manual fire alarm box, supervisory switch, etc. Ionization smoke detector A smoke detector in which a small amount of radioactive material ionizes in the air in the sensing chamber, thus rendering it conductive and permitting a current to flow through the air between two charged electrodes. This effectively gives the sensing chamber an electrical conductance. When smoke particles enter the ionization area, they decrease the conductance of the air by attaching themselves to the ions, causing a reduction in mobility. When the conductance is less than a predetermined level, the detector circuit responds. Keypad A device that allows control of an alarm system by manually entering a coded sequence of numbers or letters. Kiss Off A tone signal generated to a digital communicator by a central station receiver that its transmission was received. Line seizure The function of a digital communicator to take control of the premise phone line by means of a relay. Loop (1) A complete electrical circuit. (2) An electrical circuit consisting of several elements, usually switches connected in series. (3) The closed path in an electrical circuit.
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Troubleshooting Guide
Magnetic reed switch A switch consisting of two separate units: a magnetically-actuated switch enclosed in a hermetically sealed tube and a magnet. The switch is usually mounted in a fixed position (door jamb or window frame) opposing the magnet, which is fastened to a hinged or sliding door, window, etc. When the movable section is opened, the magnet moves with it, actuating the switch. Magnetic switch A switch consisting of two separate units: a magneticallyactuated switch and a magnet. The switch is usually mounted in a fixed position (door jamb or window frame) opposing the magnet, which is fastened to a hinged or sliding door, window, etc. When the movable section is opened, the magnet moves with it, actuating the switch. Mechanical switch A switch in which the contacts are opened and closed by means of a depressible plunger or button. Multimeter A meter that allows measurement of different quantities, such as current, voltage and resistance; the functions are usually made available through a selector switch. Normally Closed (NC) A switch in which the contacts are closed when no external force acts upon the switch. Normally Open (NO) A switch in which the contacts are closed when no external force acts upon the switch. Panic alarm A 24-hour sensing device such as a push button switch, manually activated to indicate an emergency has occurred which does not directly threaten the life of the user. Parallel A method of connecting an electrical circuit whereby each element is connected across the other. The addition of all currents through each element equals the total current of the circuit. Perimeter detection Detection of access to the outer limits of a detection area by means of physical barriers, sensors on physical barriers, or exterior sensors not associated with physical barriers.
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Troubleshooting Guide
Plenum area The space between the drop ceiling and the floor above; they are continuous throughout the length and width of each commercial building floor; used air return of environmental air handling. Plenum cable Flouropolymer insulated and jacketed cable with fully color coded insulated copper conductors, available in various pair sizes, usually 22 or 24 AWG. Point protection The placement of sensing devices so that detection of an intrusion may be detected at the perimeter. Receiver (1) Any device equipped for reception of incoming electrically transmitted signals. (2) A device which monitors signaling devices from alarm systems. Recess mounted switch A mechanical or magnetic sensor mounted on an interior surface of a door or window in such a way that it is not easily seen. Reed switch (1) A type of magnetic switch consisting of contacts formed by two thin, movable, magnetically-actuated metal vanes or reeds, held in a nominally open position within a sealed glass envelope. (2) Contact points sealed within a glass vial and activated with a magnet. Ring back An acknowledgment from a monitoring station to a subscriber that a signal has been received. RJ An acronym for registered Block (jack) used to refer to modular telephone jacks. RJ11 A modular jack containing from 2 to 6 conductors. RJ Block An interface which connects telephone lines signaling devices to the telephone line.
83
Troubleshooting Guide
Service Loop A deliberate surplus of wire looped at one or more points in a wire run for future system modifications or servicing. Static discharge The sudden release of accumulated static. Static discharge can cause damage to relatively delicate components. Troubleshoot (1) To look for the causes of equipment failure. (2) To debug. Twisted pair A wire line consisting of two separately insulated conductors twisted about each other, used for alarm system detection circuit communications. UL certified For certain types of products which have met UL requirements and for which it is impractical to apply the UL Listing mark, a certificate is provided which identifies quantities and qualities of material for specific job sites or to identify field installed systems. UL listed Signifies that production samples of the product have been found to comply with established Underwriters Laboratories requirements and that the manufacturer is authorized to use the Laboratories Listing marks on the specific products which comply with the requirements, contingent upon the follow-up services as a check of compliance. Underwriters Laboratory, (UL) Organization that tests materials, products, equipment, constructions, methods, and systems to established safety with respect to hazards affecting life and property. Wide gap contact A special type of magnetic contact designed to work efficiently when the gap between the switch and the contact is greater than that suitable for standard magnetic contacts. Wireless alarm system An alarm system that does not use wires between sensors and the control panel. Zip cord A simple two-conductor, flexible power cord with parallel conductors.
84
Troubleshooting Guide
Zoned circuit A circuit which provided continual protection for parts of the protected area while normally used doors and windows or zones may be unprotected for access. Zone expander A device in an alarm system that allows more than one individual zone to be monitored over a single pair of wires. Zoning The process by which a building is divided into area so that any alarm initiating device in a given zone can be arranged to sound an identifying code and/or indicate on an annunciator the area of the alarm condition.
85