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JennLim TEDxCC v2 Copy

JennLim TEDxCC v2 Copy

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Published by: Delivering Happiness on Jan 10, 2012
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JENN LIM

CEO AND CHIEF HAPPINESS OFFICER DELIVERING HAPPINESS

TEDxCALICO CANYON JANUARY 7, 2012

TAKE A MOMENT TO THINK«

WHAT ARE YOUR GOALS IN LIFE

WHAT ARE YOUR GOALS IN LIFE?

OUR BRAINS ARE HARDWIRED TO SEEK HAPPINESS. YET WE¶RE SUPERBAD AT PREDICTING WHAT CAN SUSTAIN IT.

(EVEN HOMER)
‡ ‡ ‡ ‡ ³WHEN I GET _____, I¶LL BE HAPPY´ ³WHEN I ACHIEVE _____, I¶LL BE HAPPY´ LOTTERY WINNERS TERMINALLY INJURED OR DISABLED

MOST PEOPLE SAY THEYRE HAPPY, BUT >90% DON¶T KNOW HOW TO SUSTAIN IT HAPPINESS ISN¶T 
 NATURAL EASY

HAPPINESS IS 
 A SKILL LEARNED OVER TIME WHAT WE PRACTICE AND THINK ABOUT DAILY

REFLECTION
WHY AM I SO PASSIONATE ABOUT HAPPINESS?

HOW DID I GET HERE
(WHY AM I DOING WHAT I DO)

GO BEARS!

INTERNET CONSULTANT

LAYOFF LOSER LOSS

MT. KILI

ZAPPOS CONSULTANT

GREEN FIELD Explored and Prioritized

ROCK BOTTOM REAL LOSS

CAN HAPPINESS REALLY BE USED AS A MODEL IN BUSINESS AND LIFE ?

FEEL.´

³PEOPLE WILL FORGET WHAT YOU SAID, PEOPLE WILL FORGET WHAT YOU DID, BUT PEOPLE WILL NEVER FORGET HOW YOU MADE THEM
² MAYA ANGELOU

³A WOMAN¶S DREAM CLOSET«´

ZAPPOS

KENTUCKY WAREHOUSE

CUSTOMER EXPERIENCE

PERSONAL EMOTIONAL CONNECTION

#1 PRIORITY?

CULTURE

HOW IS CULTURE #1 PRIORITY?
‡ ‡ ‡ ‡ HIRING FOR CULTURE 5 WEEKS OF TRAINING $4000 OFFER TO QUIT ZAPPOS CULTURE BOOK

THE CULTURE THE CULTURE BOOK BOOK

THE CULTURE BOOK WHAT IS IT?
COMPLETELY UNEDITED
EXCEPT FOR TYPOS AND SPELLING

SNAPSHOT OF CULTURE EVERY YEAR ± WHAT¶S GOOD, WHAT DO WE NEED TO IMPROVE STARTED AS CULTURE BOOK, NOW THE BRAND BOOK TOO
JAPAN AND BRAZIL LOVE ZAPPOS EVEN THOUGH ZAPPOS DOESN¶T SHIP THERE FOR A FREE COPY ± SEND ME YOUR MAILING ADDRESS JENN@DELIVERINGHAPPINESS.COM

RESEARCH SHOWS WHAT MAKES LONG-TERM SUSTAINABLE BRANDS

CULTURE AND HIGHER PURPOSE

SO WHAT DOES THE SCIENCE OF HAPPINESS HAVE TO TELL US?

SOME FRAMEWORKS LEARNED ALONG THE WAY«

HAPPINESS FRAMEWORK 2

MASLOW¶S HIERARCHY

MIHÁLY CSÍKSZENTMIHÁLYI

CONCLUSION: THE SAME MODEL OF HAPPINESS CAN APPLY TO BUSINESS AND IN LIFE

IT STARTED AS A BOOK

18 LANGUAGES NYTIMES & WSJ BESTSELLER

I CAN BE A CMP!

WE HEARD FROM AROUND THE WORLD
REGARDLESS OF ‡ BACKGROUND ‡ CULTURE ‡ IDEAS ‡ JOB

UNIFIED BY THE SAME VISION

HAPPINESS

NOW«THE MOVEMENT

TO SPREAD AND INSPIRE HAPPINESS IN THE WORLD

SCIENTIFIC SENSE BUSINESS SENSE HUMAN SENSE

INSPIRATION
LIVE PASSIONATELY. INSPIRE AND BE INSPIRED.

COMMUNITY
CONNECT PEOPLE WHO WANT A PURPOSEFUL LIFE.

EDUCATION
TEACH AND EMPOWER EACH OTHER.

EXPERIENCES
CREATE MEANINGFUL MOMENTS TOGETHER.

DELIVERING HAPPINESS TODAY«

Community Partners

130 COUNTRIES 1200 CITIES

DELIVERING HAPPINESS EOY 2012

A WORLD OF SUSTAINABLE HAPPINESS
AT WORK, COMMUNITY AND EVERYDAY LIFE

IMAGINE: SUPERBAD

SUPERGOOD.

WITH«
GENERATIONAL ADVANCES ACCESS TO INFORMATION NATURAL DESIRE FOR HAPPINESS

REASON TO BELIEVE OTHERWISE?

TEDSTER 30 DAY DARE
(WHEREVER YOU ARE IN YOUR LIFE)

DARE TO
‡ ‡ ‡ ‡ FOLLOW YOUR PASSIONs DEFINE/REFINE YOUR PURPOSE BE TRUE TO YOURSELF RECONNECT RELATIONSHIPs

THEN ASK«
CAN I GO AGAINST THE ODDS CAN I PREDICT MY OWN HAPPINESS?

TOGETHER« LET¶S

email me at JENN@DELIVERINGHAPPINESS.COM

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