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Group Conflict Management

NASA MOON EXERCISE


BOX OF MATCHES FOOD CONCENTRATE 50 FT OF NYLON ROPE PARACHUTE SILK PORTABLE HEATING UNIT TWO .45 CALIBER PISTOLS ONE CASE DEHYDRATED CANNED MILK TWO 100 LB TANKS OF OXYGEN STELLAR MAP (OF MOONS CONSTELLATION) LIFE RAFT MAGNETIC COMPASS 5 GALLONS OF WATER SIGNAL FLARES FIRST-AID KIT WITH INJECTION NEEDLES SOLAR-POWERED FM RECEIVERTRANSMITTER

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CONFLICT MANAGEMENT TOOL


High Assertiveness

Concern for Self

Concern for Others

Low Assertiveness

High Cooperation

Low Cooperation

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COMPETING
High Assertiveness

Low Assertiveness

Concern for Self

Competition

Concern for Others


Low Cooperation High Cooperation

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

ACCOMODATING
High Assertiveness

Concern for Self

Competition

Low Assertiveness

Accommodation
Concern for Others
High Cooperation

Low Cooperation

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

AVOIDING
High Assertiveness

Concern for Self

Competition

Low Assertiveness

Avoiding
Low Cooperation

Accommodation
High Cooperation

Concern for Others

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COMPROMISING
High Assertiveness

Concern for Self

Competition
Compromise

Low Assertiveness

Avoiding
Low Cooperation

Accommodation
High Cooperation

Concern for Others

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

COLLABORATING

High Assertiveness

Concern for Self

Competition

Collaboration

Compromise
Avoiding Accommodation
High Cooperation

Low Assertiveness

Concern for Others


Low Cooperation

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

High Assertiveness

Concern for Self

Competition

Collaboration

Compromise
Avoiding Accommodation
High Cooperation

Low Assertiveness

Concern for Others


Low Cooperation

Source: Thomas, K.W. Conflict and Conflict Management, In Handbook of Industrial and Organizational Psychology, ed. M.D. Dunnette. Chicago: Rand McNally, 1976.

DEFENSE MECHANISMS

Attention Getting Rationalization Compensation Identification

Insulation
Regression

Repression
Fantasy

Projection

Negativism
Scapegoating
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