HP Color LaserJet CM2320 MFP Series SM

28/05/12
HP Color LaserJet CM2320 MFP Series SM
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H P C o lo r L a s e r J e t C M 2 3 2 0
S e rv ic e M a n u a l
M F P S e rie s
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HP
Color LaserJet CM2320 MFP Series
Service Manual
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Copyright and License
Trademark Credits
2008 Copyright Hewlett-Packard

Development Company, L.P.
Adobe, Acrobat, and PostScript are

trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation

without prior written permission is prohibited,
except as allowed under the copyright laws.
Microsoft, Windows, and WindowsXP

are U.S. registered trademarks of Microsoft
Corporation.
The information contained herein is subject

to change without notice.
Windows Vista is either a registered

trademark or trademark of Microsoft
Corporation in the United States and/or other
countries.
The only warranties for HP products and

services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
UNIX is a registered trademark of The Open

Group.
ENERGY STAR and the ENERGY STAR
mark are registered U.S. marks.
Edition 1, 9/2008
Part number: CC434-90969
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T a b le of con ten ts
P rod uctb a sics
Quick access to product information .................................................................................................... 2

Product comparison ............................................................................................................................. 3
Product features ................................................................................................................................... 4
Product walkaround .............................................................................................................................. 5
Front view ............................................................................................................................ 5
Back view ............................................................................................................................. 6
Interface ports ...................................................................................................................... 7
Supported operating systems ............................................................................................................... 8
Supported operating systems for Windows ......................................................................... 8
Supported operating systems for Macintosh ....................................................................... 8
Supported product software ................................................................................................................. 9
Software included with the product ...................................................................................... 9
Supported printer drivers ................................................................................................... 11
Software for other operating systems ................................................................................ 12
System requirements ......................................................................................................................... 13
Connectivity ........................................................................................................................................ 14
Supported network protocols ............................................................................................. 14
2
C on trol pa n el
HP Color LaserJet CM2320 control panel .......................................................................................... 18

HP Color LaserJet CM2320 MFP Fax Model and HP Color LaserJet CM2320 MFP Memory-Card
Model control panel ............................................................................................................................ 19
Control-panel menus .......................................................................................................................... 20
Use the control-panel menus ............................................................................................. 20
Control-panel Setup menu ................................................................................................. 20
Function specific menus .................................................................................................... 30
3
P a per a n d prin tm ed ia
Understand paper and print media use .............................................................................................. 38

Supported paper and print media sizes .............................................................................................. 39
Supported paper types and tray capacity ........................................................................................... 41
Special paper or print media guidelines ............................................................................................. 42
Load paper and print media ............................................................................................................... 43
ENWW
iii
Load Tray 1 ........................................................................................................................ 43

Load Tray 2 or 3 ................................................................................................................ 44
Load originals for copying, scanning, or faxing .................................................................. 45
Configure trays ................................................................................................................................... 48
4
M a n a g e a n d m a in ta in th e prod uct
Information pages ............................................................................................................................... 50

HP ToolboxFX .................................................................................................................................... 52
View the HP ToolboxFX ..................................................................................................... 52
Status ................................................................................................................................. 52
Alerts .................................................................................................................................. 53
Product information ............................................................................................................ 53
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Product information ............................................................................................................ 53
Fax ..................................................................................................................................... 54
Help ................................................................................................................................... 56
System Settings ................................................................................................................. 58
Print Settings ..................................................................................................................... 60
Network Settings ................................................................................................................ 61
E-mail ................................................................................................................................. 61
Embedded Web server ....................................................................................................................... 62
Features ............................................................................................................................. 62
Use HP Web Jetadmin software ........................................................................................................ 63
Security features ................................................................................................................................ 63
Turn on password protection using the embedded Web server ........................................ 63
Turn on password protection from the control panel ......................................................... 63
Turn on private receive feature .......................................................................................... 64
Manage supplies ................................................................................................................................ 65
Check and order supplies .................................................................................................. 65
Replace supplies ............................................................................................................... 67
Clean the product .............................................................................................................. 73
Firmware updates .............................................................................................................. 79
5
T h eory of opera tion
Basic operation ................................................................................................................................... 82

Major product systems ....................................................................................................... 82
Product components .......................................................................................................... 83
Sequence of operation ....................................................................................................... 84
Engine control system ........................................................................................................................ 85
DC controller ...................................................................................................................... 86
Power supply ..................................................................................................................... 86
High-voltage power supply ................................................................................................ 92
Laser/scanner system ....................................................................................................................... 93
Laser failure detection ....................................................................................................... 93
Image-formation system ..................................................................................................................... 94
iv
ENWW
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HP Color LaserJet CM2320 MFP Series SM

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