Cheatsheet for Oracle Financials for India

Issue : Autoinvoice goes into error a) Ask customer to run loc_status (Details on scripts available on Metalink Note # 402711.1) b) This script will show IL Triggers on RA_CUSTOMER_TRX_ALL and RA_CUSTOMER_TRX_LINES_ALL c) If the trigger JA_IN_APPS_AR_LINES_INSERT_TRG is seen as below 115.2 then ask customer to refer Metalink Note # 334800.1 d) If customer has JA_IN_APPS_AR_LINES_INSERT_TRG of 115.3 this means he has applied solution of the above note but made a setup error. For this get him to apply JA_IN_APPS_AR_LINES_INSERT_TRG with debugs*. The debug ar_autoinv.log generated in utl_file directory would point out to the exact setup which got missed. e) If loc_status shows JA_IN_APPS_AR_LINES_INSERT_TRG as not being available, this would mean customer has uptaken the trigger merge code. In such case get customer to apply patch # 5618279. f) This would result in a similar debug 'jai_ar_5618279_2.log' which will point out to the exact missing setup. *Edit Trigger JA_IN_APPS_AR_LINES_INSERT_TRG and make the following changes : Replace the following code: QUOTE EXCEPTION WHEN OTHERS THEN v_err_mesg := SQLERRM; RAISE_APPLICATION_ERROR(-20003,'error in processing the invoice ..' || v_trx_num || v_err_mesg); END; UNQUOTE With the following code: QUOTE EXCEPTION WHEN OTHERS THEN v_err_mesg := SQLERRM; ja_in_utl_file('ar_autoinv.log','Trx id : ' || v_customer_trx_id || 'Error is ' || sqlerrm); RAISE_APPLICATION_ERROR(-20003,'error in processing the invoice ..' || v_trx_num || v_err_mesg); END; UNQUOTE Issue : TDS invoice/Credit Memo are not generated Check the following set up:

1. TAN number is attached to the Operating Unit Or Legal entity in the Organizations definition screen, in the DFF Additional Organization Unit Details. 2. Check whether the TDS Year Info is defined for the legal entity or not. 3. Check whether the TDS Sections are attached in the Additional Supplier Info Screen or not 4. Check whether the invoice amount of the invoice, which is approved ,has crossed the invoice amount limit set in the Additional Supplier Info Screen Also Check the TDS Threshold setup to ensure tax code at Operating unit level is setup. 5. Check whether the concurrent request Payables Open Interface Import is getting triggered or not when the standard/prepayment invoice is approved 6. Check whether the TDS invoice/credit memos are being rejected by the program Payables Open Interface Import. For this, you can open the Out file of the report Payables Open Interface Import and click the button Next, which will show the list of invoices rejected by the import program Issue : RTN Invoice for the Supplier is not created on applying Prepayment Invoice In such cases, check the following: 1. Check whether the program India To Insert Prepayment Distributions has been submitted. If the program checks if is in Inactive No Manager Status. If it is then, query for this program and make the following changes in the concurrent programs definition window: a. Uncheck the check box Run Alone and b. Set the Format type=Text and c. save the record. 2. Check whether the Payables Open Interface Import is rejecting the RTN Invoices 3. Check whether the TDS Tax code is attached both to standard invoice and prepayment invoice. Check if TDS is generated on both these Invoices. 4. Also check and ensure that TDS generated on both these invoices belong to the same TDS section. Issue : Taxes not defaulting on a Sales Order You need to check the following setups: 1. The Item Category has been assigned either to Customer/Site. 2. Tax Category is assigned to the Item in the Item Category List. 3. Trigger JA_IN_OE_ORDER_LINES_AIU_TRG should be enabled and valid 4. The Functional Currency of the Organization is INR Issue : Excise and Sales Tax on a RMA is seen as Zero In India Localized Inventory Responsibility, query for the Organization/Location in the Organization Tax Information India Localization screen. In the Accounting Info tab check if values have been assigned to Excise Return Days & Sales Tax Return Days.

Alternatively check if the difference between RMA Order Date and Original Shipment Date is more than the value specified in the Excise Return Days & Sales Tax Return Days fields

Issue : Ship Confirm ends with Error ORA-20405: Taxes are not matching in JA_IN_SO_LINES and JA_IN_SO_TAX_LINE FOR LINE_ID. This error indicates corruption of data in Sales order & hence is a preventive measure to ensure that such corrupted data does not flow to Excise Registers and AR Transaction. To rectify this, rectify the taxes attached to the corresponding Sales Order Line for which you are trying shipment. In case of Partially shipped orders, please note that the correction is required in the new line that is being shipped & not the one that is already shipped. Post correction of taxes, the shipment can be made successfully. Issue : Ship Confirm ends with Error No Data Found. This error indicates corruption of data in Sales order & hence is a preventive measure to ensure that such corrupted data does not flow to Excise Registers and AR Transaction. To rectify this, rectify the tax line no. attached to the corresponding Sales Order Line for which you are trying shipment. Ie., If you have Tax lines as 1, 2, 3, 5, 6 and there is no tax line number 4, this error is expected. Post correction of tax line number, the shipment can be made successfully. Issue : While Booking a sales order error "User defined exception in Package OE_SHIPPING_INTEGRATION_PVT" is displayed and the line status changed to Booked, where as it should be awaiting shipping. To diagnose, please do the following 1 1. Ensure that all Oracle Financials for India triggers are valid and enabled which are returned by the following script: SQL> SELECT table_name,trigger_name, SUBSTR(owner,1,10) OWN, status FROM all_triggers WHERE (table_name IN('WSH_DELIVERY_DETAILS') ) and trigger_name like 'JA%' ORDER BY 4,1; 1 2. Post this disable all the above triggers & try a cycle. If the error persists then it is a not a Financials for India issue. This issue occurs when any of the 'WSH_DELIVERY_DETAILS' is invalid. trigger on base applications table

Excise Invoice Numbers not being generated on running the 'India - Excise invoice Generation' concurrent program

Anything missing in the following setups and transaction data can lead to non generation of Excise Invoices. Check the following Setups: 1. The Item shipped has Item class setup at Organization Items level. The Item Class should exist and should not be OTIN or OTEX 2. The Item shipped has Item as Excisable at Organization Items level 3. Check if the table ja_in_mtl_system_items has been populated for this item 4. The Order type used is attached to Bond Register 5. The Financial Year is setup in Oracle Financials for India for the Organization. 6. The Organization is either a Master Org or has been attached to a Master Org. (The Master Org flag is supposed to be checked at the Organization + Location combination and not at Null Location). 7. The EC Code for the organization is not null & a distinct code is entered. 8. The shipment has been made from a bonded subinventory. Check the following Transaction Data: 1. The Order shipped has Excise Type of tax attached to it. 2. Inventory Interface has completed normally 3. The Payment registers have sufficient balance to clear the transaction. 4. 'India - Excise Invoice Generation' Program has been run for the transaction & completed without error. 5. Running the query 'select * from JA_IN_SO_TEMP_HDR_INSERT where Delivery_id = &Delivery_id;' Shows no rows selected 6. If the above query shows rows, rerun the India - Excise Invoice Generation program giving delivery_id in the parameter & check the log file. The above is prepared mainly in view of issues in nature of Severity 1 SRs for Financials for India. You can go through the Implementation Guide Metalink Note # 334668.1 which contains a detailed Frequently Asked Questions if the Severity 1 SR pertains to a question other than the one covered above. Also please go through the following metalink Notes to see if customer problem matches with any of the following :
Note ID Subject Note.401260.1 Customer Communication for Product 1275 Note.397510.1 Rg1 Register shows Export value figures interchanged Excise Invoice Generation'' Completes With Error FNDNote.397507.1 CANNOT FIND FILE Note.397495.1 India Localization Excise Reconcilliation Site Level TDS Details Are Not Getting Queried in Note.396504.1 Additional Supplier Information While Defining TDS Thresholds,Getting Error Message Note.395376.1 APP-FND-01206.This record already exists In Quick Code Types The Value Block Of Assets Is Not Note.395373.1 Available Error Messages Displayed In Wrong Format - Technical Note.394500.1 terms Type Announcement PROBLEM PROBLEM HOWTO HOWTO PROBLEM PROBLEM PROBLEM

India - RG23 Part II Report results in REP-1419: Note.394499.1 'afterpform': PL/SQL program aborted PROBLEM Invoice While Matching With Po Is Giving Error ORANote.390765.1 06512- APPS.JA_IN_AP_AIDA_BEFORE_TRG,line 312 PROBLEM Rma Sales and Excise Tax Is Not Getting Calculated for Note.390419.1 Reference Order PROBLEM Table "JA_IN_INSTALL_CHECK_INFO_D" exists in Note.390231.1 APPS schema with owner as "APPS" PROBLEM Vat Tax Is Debiting Wrong Account In Invoice Note.387884.1 Distributions. PROBLEM Note.382862.1 Error! Could not copy reports/US PROBLEM This function is not registered under the current Note.382861.1 responsibility PROBLEM Invalids present on instance after application of patch Note.382860.1 5219225 PROBLEM Cause- FDFGDF failed due to ORA-00904Note.382859.1 "VENDOR_SITE_ID_F"-invalid identifier. PROBLEM Wrong Payment Terms Date Value Getting Populated for Note.382857.1 the Tds Invoices PROBLEM Cannot Define Customer Additional Information. LOV Note.382856.1 contains no values for Address. PROBLEM Transactions created with Bill only Workflow does not Note.382854.1 update RG Registers. PROBLEM Note.382853.1 Location not visible in Transactions(Localized) PROBLEM How to setup Excise Invoice Number? How to initialize the Note.382851.1 number to start from a different number? HOWTO ORA-06508- PL/SQL. could not find program unit being Note.382850.1 called ORA-06512 at Apps.Ja_In_Ap_Aida_Before_Trg PROBLEM No List of values for customer name & number in the Note.382847.1 window of TDS Interface India Localization PROBLEM Note.382846.1 Localization Form is Garbled. PROBLEM ORA-20406- Mandatory India Localization Sub-inventory Setup not done for this Location from where shipment is Note.382845.1 made PROBLEM Note.382844.1 Invoice Validation Program Is Erroring Out PROBLEM 'Localization' Tax not defined or is end-dated. Please ensure that a valid 'Localization' Tax exists and is not enddated ORA-20120- 'Currency Conversion Rate Not Defined In The System' Bond Register gets hit with FC Amount for Manual AR Transaction How to apply India Localization Cumulative Patchset IN60107 Usage of DFF in India Localization HOW TO RECONCILE INDIA LOCALIZATION TAX ENTRIES WITH GENERAL LEDGER

Note.382842.1 Note.382839.1 Note.382836.1 Note.382830.1 Note.382829.1 Note.382693.1

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How to Resolve JAINRVCTP ORA-01400- CANNOT INSERT NULL INTO Note.382684.1 ("JA"."JA_IN_RG23_PART_I"."FIN_YEAR")

HOWTO

USAGE OF INDIA LOCALIZATION PATCH TOOL Note.376756.1 (INDPATCH) FUNCTIONAL CURRENCY DOES NOT APPEAR IN Note.371688.1 CURRENCY LOV OF PO LOCALIZED TAX WINDOW. Frm 40738-Argument 2 To Builtin Copy Cannot Be Null Note.371686.1 Frm-40738 Note.371436.1 First Tax line gets Deleted, Shipment is stopped

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Note.370665.1 Oracle India Localization Technical Reference Manual 11i BULLETIN India Income Tax Act Fixed Assets Schedule Report Note.368868.1 Gives A Blank Output. PROBLEM Taxes Are Not Updated And Debit&Credit Balances Are Note.368728.1 Not Tallied in Trxn PROBLEM Duplicate Excise Invoice Generated For A Single Note.368726.1 Delivery / Skipping of Excise Invoice PROBLEM ORA-20001- APP-- Given item is either not registered with Note.368724.1 template or does not have the given attribute PROBLEM ORA-20001- APP-- Organization-Location setup does not Note.368719.1 exist at regime level PROBLEM Service Tax Setup- Frm-40502- Oracle Error- Unable To Note.368369.1 Read List Of Values.ORA-01722- invalid number. PROBLEM List Of Values not showing any values for the Location Note.368367.1 Field in the TDS Interface India Localization Screen. HOWTO India Tds Certificates- Rep-1401- 'Cf_bsr_codeformula'Note.368340.1 Fatal Pl/Sql Error Occurred. PROBLEM Tds Certificates Report runs into error- ORA-00942- table Note.367728.1 or view does not exist ==> ja_in_ap_form16_dtl FRMD How to Implement The eTDS Quarterly Returns Note.361982.1 functionality. Ap Invoice Distributions Populated With Wrong Account Note.360077.1 For Taxes(Exice And Ed Cess) On Matching With PO APP-FND-01242- Cannot read value from field Note.358035.1 global.ja_in_book_type_code

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Note.358034.1 Issues in applying latest India Localization TDS patches. PROBLEM Rep-1425- 'C_modify_rfq_vendorsformula'- Error Coming Note.357057.1 For Supplier Merge Program PROBLEM Note.356672.1 Unable To Attach Block Of Assets Information to Assets. Unable To Save Invoice. app-sqlap-10000- User-Defined Note.356386.1 Exception Occured Invalid View APPS.JA_IN_WSH_DELIVERIES_V and Note.344754.1 does not compile ST Forms Receipt Processing Report Not giving any Note.344745.1 Output Not Able To Match LC as List of values for the order line Note.344735.1 number has no entries Note.344732.1 India Service Tax Processing, Completes with Warning HOWTO PROBLEM PROBLEM HOWTO PROBLEM PROBLEM

Sales Tax Forms Tracking Does Not Work When Tax rate Note.344731.1 is 0% Payables Open Interface Import - REP-1419Note.344121.1 'beforereport'- PL/SQL program aborted. Lov For TDS Section Code In India-Threshold Set Up Is Note.343855.1 Not Displaying All Values India - TDS Certificates Report Shows The Amount Of Note.343148.1 TDS As 0.0 Registration No. field LOV shows no values In Vat Note.343147.1 Settlement Form India Etds Quarterly Certificates Report Ending Up In Note.343006.1 Error India Pla Register Report ''Organization'' Parameter Lov Note.342793.1 Shows No Values CENVAT duty availed gets reversed when OSP material Note.342592.1 delivered to shop floor Auto Create Requisition does not default taxes on Purchase Order even when additional supplier tax overide flag=Y Unable to import Service tax entries and could not find GL source Service. ISO Localization Accounting Entries From Trading To Excise Bonded Inventory Not Generated Service Tax Registration No.List Of Values shows no entries In The 'Settlement' Form Receipt Details Not Populated Automatically When Navigated From Localized Form Unable To Attach the Default TDS Tax code in the Thresholds Setup Screen Generating Suggestive Supplementary Transaction results in REP-1401- 'beforereport'- Fatal PL/SQL error occurred Vat Claim Terms- Post-Query Trigger Raised An Unhandled Exception Ora-6502 India Debtors Ledger, India Trial Balance not showing correct Output 'No Entries Found For Lov' Regime In India Service Tax Processing Claim Details Screen Shows Vat Entry For Other Orgs In Addition To Selected Org VAT Settlement Process Accounting Entries are Not Generated Autoinvoice Import Runs Into Error- ORA-1654 Unable To unclaim cenvat For A Single shipment Line Through 'Claim modvat On Receipts' India Receiving transaction /India VAT claim processor error => No term nor default term defined How to relieve VAT amount when supplier invoice is not received. Modvat Entries Getting Reversed On Delivery

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Note.342439.1 Note.342432.1 Note.342411.1 Note.342294.1 Note.342266.1 Note.342144.1

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Note.342044.1 Note.342029.1 Note.342001.1 Note.341999.1 Note.341994.1 Note.341993.1 Note.341854.1 Note.341796.1 Note.341795.1 Note.341794.1 Note.341793.1

PROBLEM PROBLEM PROBLEM PROBLEM PROBLEM PROBLEM PROBLEM PROBLEM PROBLEM HOWTO PROBLEM

Unable To Attach India Localization Taxes During RMA Note.341492.1 Order AR-ARGLTP- -20131 ORA-20131- IL Taxes found in Note.341490.1 ja_in_temp_lines_insert table Note.341481.1 Excise Invoice Number is Not Generated RVTTH-190- ORA-20001- APP--20120- No India Note.341468.1 Localization setup for this Location error found in RCVTP Tds Thresholds Setup- Ora-904- 'Threshold_hdr_id' Note.341450.1 Invalid Identifier Note.341449.1 Unable to Find India Purchase Reports India Receiving Transaction Processor Taking Long Time Note.341447.1 To Complete. UNABLE TO CHANGE THE TAX WHILE MAKING Note.341443.1 RECEIVING MATERIAL AGAINST IMPORT P.O. Note.341441.1 Unable To Pick Release Orders Debit Memo Created For The Rtv Transaction Does not Note.341300.1 Include Localization Taxes App-Sqlap-10000- Ora-4098- Trigger Note.341290.1 'Apps.Ja_in_gem_ap_inv_t1' Is Invalid RVCTP completes with following error -Rvtth-190- Ora6502- Pl/Sql- Numeric Or Value Error- Hex To Raw Conversion Error India Receiving Transaction Processor completes with Item Cannot Be Null error VAT Tax Claim screen always shows status as Partially Claimed even when fully claimed Tds Not Reversing Upon Prepayment Application To Invoice Getting Error Message On Opening Sevice Tax Distribution Form Approval Of Tds And Credit Memo, India Localization Erroring Out Ora-06550 Approval Of Tds And Credit Memo, India Localization Erroring Out Ora-06550 APP-FND-00798- Invalid reference JA_IN_VENDOR_ID in value set attached to segment Vendor Site ID Unable To Save TAN Information While Defining Organisation Autoinvoice For Rma Order with India Local Tax Is Still Showing In Adjusted Invoice Autoinvoice results in APP-AR-11526- ORA-06502PL/SQL- numeric or value error- character

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PROBLEM PROBLEM HOWTO PROBLEM HOWTO PROBLEM HOWTO PROBLEM

Note.341286.1 Note.341283.1 Note.341279.1 Note.340908.1 Note.340907.1 Note.340900.1 Note.340900.1 Note.339421.1 Note.339418.1 Note.339404.1 Note.334800.1

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India Localization- Saving Manual Credit Memo Fails With APP-FND-01206- This record already exists.You entered a duplicate value or sequence of values that must be Note.330223.1 unique for each record. PROBLEM