______ is based on the relationships between effort, performance, and outcomes. Choose one answer. a. Equity theory b.

Expectancy theory c. Reinforcement theory d. Two-factor theory e. ERG theory Correct Marks for this submission: 1/1. Question 2 Marks: 1 Problem-solving teams are one of an organization's first steps toward greater employee participation. As the organization matures, problem-solving teams may evolve into Choose one answer. a. Committees. b. Collection of special-purpose teams. c. Task forces. d. Self-directed teams. e. None of the above. Correct Marks for this submission: 1/1. Question 3 Marks: 1 According to McClelland, a high need for ________ is associated with successful attainment of top levels in the organizational hierarchy. Choose one answer. a. Power b. Achievement c. Affiliation d. Success e. Expertise Correct Marks for this submission: 1/1. Question 4 Marks: 1 Recently, Collie Care was attempting to hire a middle manager. They were looking for an intelligent, active, and creative individual. Which approach to leadership was Collie using? Choose one answer. a. The contingency approach b. The situational approach c. The trait approach

d. The behavioral approach e. The substitute approach Correct Marks for this submission: 1/1. Question 5 Marks: 1 The Michigan researchers used the term for leaders who established high performance goals and displayed supportive behavior toward subordinates. Choose one answer. a. Job-centered leaders b. Employee-centered leaders c. Initiating structure d. Consideration e. Impoverished management Correct Marks for this submission: 1/1. Question 6 Marks: 1 Which of the following conflict resolution styles is best when maintaining harmony is important? Choose one answer. a. Competing style b. Collaborating style c. Accommodating style d. Avoiding style e. Comprising Correct Marks for this submission: 1/1. Question 7 Marks: 1 A group of employees from different departments formed to deal with a specific activity and existing only until the task is completed is known as Choose one answer. a. A vertical team. b. A command team. c. Special purpose team. d. A task force. e. A functional group. Correct Marks for this submission: 1/1. Question 8 Marks: 1

_____and _________proposed a two dimensional leadership theory called the Leadership Grid. Choose one answer. a. Blake; Mouton b. Hersey; Blanchard c. Vroom; Yetton d. Tannenbaum; Schmidt e. Evans; House Correct Marks for this submission: 1/1. Question 9 Marks: 1 The early research on leadership traits was referred to as the Choose one answer. a. Contingency theory of leadership. b. Path-goal theory of leadership. c. Great man approach. d. Situational theory of leadership. e. Behavioral approach. Incorrect Marks for this submission: 0/1. Question 10 Marks: 1 __________theory deals with employee's perception of fairness. Choose one answer. a. Expectancy b. Reinforcement c. Need hierarchy d. Equity e. ERG Correct Marks for this submission: 1/1. Question 11 Marks: 1 According to your text, what prompted the increased interest in employee involvement? Choose one answer. a. The success of teamwork in German companies b. The success of teamwork in Japanese companies c. The work of Frederick Taylor d. The widespread use of management-by-objectives e. The legislations enforced by the government

Correct Marks for this submission: 1/1. Question 12 Marks: 1 The distinguishing personal characteristics of a leader are known as Choose one answer. a. Traits. b. Sources of power. c. Leadership styles. d. Leadership behaviors. e. Personal preferences. Correct Marks for this submission: 1/1. Question 13 Marks: 1 According to Herzberg, which of these has the greatest impact on job satisfaction? Choose one answer. a. Hygiene factors b. Reinforcers c. Motivators d. Dissatisfiers e. All of the above Correct Marks for this submission: 1/1. Question 14 Marks: 1 Raj has the ability to convince others to work toward organizational objectives. This ability is known as Choose one answer. a. Motivation. b. Leadership. c. Commitment. d. A conceptual skill. e. Personal agenda. Correct Marks for this submission: 1/1. Question 15 Marks: 1 The extent to which team members are attracted to the team and motivated to remain in it is called team Choose one answer. a. Norming. b. Commitment. c. Caring.

d. Cohesiveness. e. Leadership. Correct Marks for this submission: 1/1. Question 16 Marks: 1 Makai is a manager at Blues Baby Clothes. Recently, he was assigned a work team. He is in charge of the team and it consists of the subordinates under his authority. This is an example of Choose one answer. a. A horizontal team. b. A vertical team. c. A self-managed team. d. A special-purpose team. e. A social team. Correct Marks for this submission: 1/1. Question 17 Marks: 1 The recommended management style from the leadership grid is Choose one answer. a. 1,9. b. 9,1. c. 5,5. d. 1,1. e. 9,9. Correct Marks for this submission: 1/1. Question 18 Marks: 1 The majority of hourly workers at Formatting Unlimited are neither satisfied nor dissatisfied. What would Herzberg recommend if your goal were to increase their level of satisfaction? Choose one answer. a. Increase the level of hygiene factors b. Increase the level of motivators c. Decrease the level of motivators d. Decrease the level of hygiene factors e. None of the above Correct Marks for this submission: 1/1. Question 19 Marks: 1

One of your fellow students is continually late to class. The professor has tried numerous verbal warnings and recently took points away from the student's grade. The student continued to show up late. Based on the above, the professor's actions are consistent with which of the following reinforcement techniques? Choose one answer. a. Negative reinforcement b. Extinction c. Positive reinforcement d. Avoidance learning e. Rewards enhancement Correct Marks for this submission: 1/1. Question 20 Marks: 1 The removal of an unpleasant consequence following a desired behavior is referred to as Choose one answer. a. Avoidance learning. b. Punishment. c. Positive reinforcement. d. Extinction. e. Inefficient management. Correct Marks for this submission: 1/1. Question 21 Marks: 1 In general, research has found a relationship between personal traits and leader success. Choose one answer. a. Strong b. Weak c. Positive d. Negative e. Inverse Correct Marks for this submission: 1/1. Question 22 Marks: 1 Members of ______ teams come from different countries or cultures and meet faceto-face. Choose one answer. a. Intercultural b. International c. Multinational

d. Virtual global e. Distance Correct Marks for this submission: 1/1. Question 23 Marks: 1 Leadership is reciprocal, according to your text. This means Choose one answer. a. It is dynamic. b. It is a problem-solving activity. c. It occurs between people. d. Redundant. e. It always creates conflict. Correct Marks for this submission: 1/1. Question 24 Marks: 1 Common types of formal teams are Choose one answer. a. Vertical and diagonal. b. Horizontal and diagonal. c. Vertical and horizontal. d. Horizontal and lateral. e. Lateral and diagonal. Correct Marks for this submission: 1/1. Question 25 Marks: 1 According to Herzberg, which of these is an example of a hygiene factor? Choose one answer. a. Achievement b. Recognition c. Pay d. Responsibility e. Opportunity for growth Correct Marks for this submission: 1/1. Question 26 Marks: 1 Researchers at the Ohio State University identified two major behaviors called Choose one answer. a. Commitment and consideration.

b. Commitment and initiation. c. Consideration and initiating structure. d. Initiating structure and commitment. e. Consideration and concern for people. Correct Marks for this submission: 1/1. Question 27 Marks: 1 Jason is a manager at Sidaways Sidewalks. He recently has read quite a bit of literature on the benefits of work teams. He is particularly interested in forming a vertical team. There are twenty-eight employees in his department. Jason should Choose one answer. a. Recruit more employees for his department; twenty-eight is too small for a work team. b. Form one team of twenty-eight employees. c. Divide the group into four teams of seven employees each. d. Forget the team idea; he has too many employees and he shouldn't divide his work group. e. Do his job and not worry about teams. Correct Marks for this submission: 1/1. Question 28 Marks: 1 Which of the following variables increases team cohesiveness? Choose one answer. a. External competition b. Shared goals c. Team success d. All of the above e. B and C only Incorrect Marks for this submission: 0/1. Question 29 Marks: 1 Which of the following statements is true? Choose one answer. a. Self-managed teams are empowered with decision-making authority. b. Self-managed teams still rely heavily on their manager. c. Self-managed teams have little access to resources. d. Self-managed teams will eventually develop into problem-solving teams. e. None of the above Correct

Marks for this submission: 1/1. Question 30 Marks: 1 The ___________ involves whether putting effort into a task will lead to high performance. Choose one answer. a. P -> O expectancy b. E -> P expectancy c. O -> V expectancy d. A -> Z expectancy e. V -> P expectancy Correct