COURSE PLAN 2012 SUBJECT: PRODUCTION AND OPERATIONS MANAGEMENT (MBA 335) 3rd Sem MBA (Kengeri campus)

Faculty: B.PADMANABH Duration Jan 2012 -- Mar 2012 3 Hours / Week

2 Credits

Learning Objectives 1. To familiarize the students with the concepts of production and operations management systems. 2. To appraise customer expectations of quality and relationships and to update technology 3. To meet global competition and to understand functions of inter relation departments and decisions involved therein. Pedagogy The course is facilitated by 1. Class lectures concerned to relevant topics 2. Case studies on different modules 3. Student presentations and class room discussions on applications and use of Production and Operations Management

Syllabus Topic- Break up Unit Level of Knowledge UNIT 1 Conceptual and Basic

Hrs 5hrs

Date
1st and 2nd week

Teaching Method Class room discussions .and . case study Narayana Hrudayalaya -- page 40 , 41 from chapter 2 of Chase Text book

Assignments Assignment 1 for CIA 1

Readings

Unit 1 -Introduction and Operations Strategy Introduction: Operations The Field of

Chapter 1 & 2 from prescribed book by Chase

Management,

Production Systems, OM in the Organizational Chart, Operations as Service, Historical Development of OM, Current Issues in Operations Management. Operations Strategy and

Competitiveness: Operations Strategy, Operations Competitive Dimensions, The Corporate Strategy Design Process, Strategic Fit-Fitting Operational Activities to Strategy, Productivity Measurement UNIT 2 Management of Quality Management of Quality -Introduction to Quality and TQM Statistical process control-7 Qc tools Introduction to six sigma ,TPM
4 hrs 2nd and 3rd week

Class room discussions and case study Total quality management in hospitals --handout Class room discussions

Chapter 9 and 9A from prescribed book by Chase

UNIT 3

Project Management Introduction, Structuring Projects, Work Breakdown Structure, Network PERT/CPM problems.-

4hrs

4th Week and partly 5th Week 5th Week and 6th Week

.Chapter 3
from prescribed book by Chase 11,7A from prescribed book by Chase

UNIT 4

Planning resources

strategic

use

of 4hrs

Class room discussions .and . case study--Relocation of Tata Nano

manufacturing plant pg

Planning the strategic use of resources -Plant location and Plant Layout, Line balancing - concept of Takt time ,RPW ,Problems

UNIT 5

Inventory

Management: 5hrs

Definition of Inventory, Purposes of Inventory, Inventory Costs, Independent Demand, versus Inventory Dependent Systems,

6th Week , 7th Week and partly 8th Week

469 from chapter 11 from Chase Class room discussions .and . case studyInventroy management at the onset of economic depression in India

Chapter 17 from prescribed book by Chase

ABC, EOQ, , FSN,VED,VMI

UNIT 6

Supply Chain Management Introduction to SCM ,TPS and JIT , Work study -Method study and work measurement

4hrs

8thweek and partly 9th Week 9th and 10th Week

pg 682 chapter 17 from Chase Class room discussions .and . case study Class room discussions .and . case studystrategic capacity management at Indian railways -page 166 from chapter 5 from chase Text book

UNIT 7

Product

Design,

Process 4hrs

selection and Capacity Planning Product Design and Process Selection-Manufacturing: Product Designing Designing Manufacture Design for the and Products The Process, Customer, for Assembly,

Chapter 10, 12, 6A from prescribed book by Chase Chapter 4,5, 6 7 and 8 Product design process refer chapter 4 Product design and process selection services refer chapter 8 Strategic capacity manageme nt refer chapter 5

Process Selection, Manufacturing Process Flow Design, Global Product Product Performance Product Design and Process Selection-Services: The Nature of Services, Classification Service An of Operational Service, Designing Design and Measuring Development Manufacturing,

Applying Behavioral Science to Encounters, Service Organizations, Structuring the Service Encounter, ServiceSystem Design Matrix, Service
Blueprinting and Fail-Staffing. Strategic Capacity Management: Capacity Management in Operations, Capacity Planning Concepts, Capacity Planning, Planning Service

from prescribed book by Chase

Capacity

Student groups

presentation

in

Presentations by groups on different topics for CIA 2

Prescribed Books:Essential Text: Chase, Production and Operations Management, TMH Publications Reference Books 1. Chase Richard B, Aquilano Nicholas J, and Roberts Jacobs F, Operations Management for Competitive Advantage New Delhi: Tata McGraw Hill Publications, 11th Edition 2. Krajweski Lee J and Ritzman Larry P, Operations Management, Processes and Value Chains, Delhi: Pearson Education Publications, (2002) 7th Edition 3. Gaither, N & Frazier, Production & Operations Management, Thomson Learning Publications, (2002) 9th Edition 4. Stevenson WJ, Production and Operations Management, Irwin McGraw Hill Publications, 9th Edition 5. Heizer Jay, Render Barry, Operations Management, Pearson Education Publications, 8th Edition 6. Buffa Elwood S. and Sarin Rakesh K, Modern Production/Operations Management, John Wiley & Sons Publications, 8th Edition

Evaluation Criteria 1. CIA I 1. Assignment 2. OMR Questions 2. CIA II 3. Presentation/Article Review 3. Attendance 3. Mid Semester Test 4. End Semester Examination

(20 marks) (20 marks) (10 marks) (50 marks) (100 marks)