Escolar Documentos
Profissional Documentos
Cultura Documentos
FileNet Overview Introduction to Content Engine Introduction to Process Engine Introduction to Aplication Engine FileNet in General Case Studies & Excercises Queries
Storage
Paper Form
Reception
Customer Service
Web
Paper Forms
Manual Storage
Organization's Environment
Missing Information
Compliance Issues
Users
Time Consumed
Electronic Documents
Search
Photos, Graphics, Video Paper Documents & Files
Secure
Databases Fax
ENTERPRISE WIDE
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Enterprise Content Management: the technologies, tools, and methods used to : Capture Manage Store Preserve & Deliver content across an enterprise.
Deliver Content Across Enterprise
Storage How do I manage all the content? Let it be in store
Reception
Capture
Manage
CAPTURE
STORE
FileNet Repositories
COLLABORATION
en
Collaborative Reviews | Information Sharing | Team rooms | Discussion Forums (FileNet TCM)
e M C em W ag et an N M le nt Fi te on
eb W
em
et Fi le N
Forms Processing (FileNet Forms Manager) Email Management (FileNet eMail Manager)
Indexing
oc um
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tM
an
ag
nt
MANAGE
Categori zation
Fi an le ag N et em R en M
DELIVER
t
PRESERVE
ec or
ds
Bu si ne ss ag an M s es PM oc B Pr et em en t N le Fi
Paper | Internet | Extranet | Intranet | Portal | E-Mail | Fax | Mobile Devices (FileNet WCM)
Auditable
Transactions
Consistency and control Automate, streamline, and optimize Simulate and analyze Handle exceptions Activating content
Human Resources
Regulatory Compliance
ENTERPRISE WIDE
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ERP
CRM
Data Warehouse
Legacy Applications
People to people
Multiple repositories
Employees
Suppliers
Customers
Systems to systems
Partners
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ERP
CRM
Data Warehouse
Legacy Applications
Process
Employees
Content
Suppliers
Process
Customers Partners
Connectivity
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Increased Efficiency Data Entry Reduce Manual Data Entry / reuse data once entered Improve time to capture data Eliminate / reduce errors Multi-Channel Integration Better customer experience Process Automation Reduction of cycle time Lower cost / higher volumes of transactions Effective SLA tracking Process Monitoring and escalations Equitable distribution of work Real time visibility to processes
Enhanced Effectiveness Handle exceptions faster and better Better monitoring and capture of exceptions Auto-approvals Straight through processing Improved Decision Making Better review process results in better decisions Faster decisions because of availability of all data Consistent Execution Process driven rather than people driven Better and predictable customer Supportsexperience Agility Improved Regulatory Compliance Flexible system enables faster regulatory compliance Facilitates implementation of newer processes and business models
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Process Optimization Simulate processes Eliminate Process Bottlenecks Re-engineer processes Increase ROI on existing systems
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APIs provide extensible Platform for development and cross repository queries J2EE compliant application server Highly scalable Object-oriented, extensible metadata model for data representation
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Workplace:
1. Build using WAT framework 2. Leverages XSL for rendering 3. Graphic interfaces PTM, PD, PCC , PA, etc
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3.
Demo on Workplace
Demo on Customization
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FileNet Overview Introduction to Content Engine Introduction to Process Engine Introduction to Aplication Engine FileNet in General Case Studies & Excercises Queries
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MMC console Administrative console Creation of Document Class, Custom Object classes
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Q&A
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