Log Me In 123 Scam - Microsoft Answers

Page 1 of 7

AppliesTo:Windows WindowsVista Security,Privacy,andUserAccounts

Question

12

Peoplehad MeToo thisquestion

BarrieJWhiteaskedonJune29,2010

Log Me In 123 Scam

IhavejustreadthepreviouscommentsaboutLogmein123andhavehadasimilarexperience. ThecontactwasaMarkBrowneandtheirtelephonenumberwas02080999162.Iapparently haveproblemswithmycomputerandIwasreferredto"EVENTVWR"toseetheredandyellow entrieswhichprovethatIhaveproblems.IhadexplainedthatIdidnotnoticeanyoftheproblems described,butonwewentatbreakneckspeedloggingontoawebsiteandalmostdownloading somesoftware.FortunatelitdidnotworkandatlastIhadtimetosayNO! Soifitisascamwhyisitstillhappeneing?ItisendofJunenowandthepreviousentrieswere February!
Reply Replywithquote Reportabuse

Emailupdates

Answer
mohdrafirepliedonJune29,2010 IfyouareconcernedabouttheseillegalactivitiesorIfyouarea victimofsuchfraudactivities,YoumaycontactPoliceandfile acomplaintwiththem See,Microsofthasnocontroloversuchfraudactivities. MicrosoftoftenworkwithLawenforcementagenciestostop suchcrimes Herearesomewebsitedealstostartwith http://www.fraud.org/ http://www.lookstoogoodtobetrue.com/complaint.aspx http://www.ic3.gov/complaint/default.aspx Filingacomplaintenablesyourcomplaintinformationto potentiallybecombinedwithotherrelatedsubjectinformation, whichmayresultintheinitiationorenhancementofthe investigation. Warning:Donotmisuse/abusethesesites.Ifyoudo,Youwill liableforpunishment.PleasereadtheFAQSbeforefillinga complaint Ihopethishelps Ifthisposthelpstoresolveyourissue,pleaseclickthe"Markas Answer"Ifyoufindithelpful,Markitashelpfulbyclickingon "Helpful"buttonatthetopofthismessage.Bymarkingapostas Answered,orHelpfulyouhelpothersfindtheanswerfaster.
Reply Replywithquote Reportabuse

Wasthishelpful?
Yes

5
Votes

All Replies (23)

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 2 of 7

mohdrafirepliedonJune29,2010

AvoidscamsthatusetheMicrosoftnamefraudulently Cybercriminalsoftenincludethenamesofwell-knowncompanies,likeours,in theirscams.Theythinkitwillconvinceyoutogivethemmoneyoryourpersonal Wasthishelpful? information.Whiletheyusuallyusee-mailtotrickyou,theysometimesusethe Yes telephone,instead. CommonscamsthatusetheMicrosoftname "YouhavewontheMicrosoftLottery" Microsoft"requirescreditcardinformationtovalidateyourcopyofWindows" Microsoftsendsunsolicitede-mailmessageswithattachedsecurityupdates Someonefrom"MicrosoftTechSupport"callstofixyourcomputer Avoidthesedangeroushoaxes Wedonotsendunsolicitede-mailormakeunsolicitedphonecallstorequest personalorfinancialinformationorfixyourcomputer. Ifyoureceiveanunsolicitede-mailmessageorphonecallthatpurportstobe fromMicrosoftandrequeststhatyousendpersonalinformationorclick links,deletethee-mailorhangupthephone. Youhavenotwonthe"MicrosoftLottery" Microsoftcustomersareoftentargetsofascamthatusese-mailmessagesto falselypromisemoney.Victimsreceivemessagesclaiming:"YouhavewonThe MicrosoftLottery!"ThereisnoMicrosoftLottery.Deletethemessage. Ifyouhavelostmoneytothisscam,reportit.Youcanalsosendthepolice reporttoMicrosoftandwewilluseittohelplawenforcementcatchthecriminals whosendoutthesee-mails. Formoreinformation,seeReportMicrosoftlotteryfraud.Tohelpprotect yourselffromthesee-mailhoaxes,youcanusethesamegeneralguidancethat youusetoprotectyourselffromphishingscamstohelpprotectyourselffrom thesee-mailhoaxes. Microsoftdoesnotrequestcreditcardinformationtovalidateyourcopyof Windows WerequirethatyourcopyofWindowsislegitimatebeforeyoucanobtain programsfromtheMicrosoftDownloadCenterandtoreceivesoftwareupdates fromMicrosoftUpdate.Ouronlineprocessthatperformsthatvalidationiscalled theGenuineAdvantageProgram.Atnotimeduringthevalidationprocessdo werequestyourcreditcardinformation. Infact,wedonotcollectinformationthatcanbeusedtoidentifyyousuchas yourname,e-mailaddress,orotherpersonaldetails. Tolearnmore,readtheMicrosoftGenuineAdvantagePrivacyPolicy.Tolearn moreabouttheprogramingeneral,seeAboutGenuineMicrosoftSoftware. Microsoftdoesnotsendunsolicitedcommunicationaboutsecurityupdates Whenwereleaseinformationaboutasecuritysoftwareupdateorasecurity incident,wesende-mailmessagesonlytosubscribersofoursecurity communicationsprogram. Unfortunately,cybercriminalshaveexploitedthisprogram.Theyhavesentfake securitycommunicationsthatappeartobefromMicrosoft.Somemessageslure recipientstoWebsitestodownloadspywareorothermalware.Othersincludea fileattachmentthatcontainsavirus.Deletethemessage.Donotopenthe attachment. LegitimatesecuritycommunicationsfromMicrosoft Legitimatecommunicationsdonotincludesoftwareupdatesas attachments.Weneverattachsoftwareupdatestooursecurity communications.Rather,werefercustomerstoourWebsiteforcomplete informationaboutthesoftwareupdateorsecurityincident.

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 3 of 7

LegitimatecommunicationsarealsoonourWebsites.Ifweprovideany informationaboutasecurityupdate,youcanalsofindthatinformationonour Websites. Microsoftdoesnotmakeunsolicitedphonecallstohelpyoufixyourcomputer InthisscamcybercriminalscallyouandclaimtobefromMicrosoftTech Support.Theyoffertohelpsolveyourcomputerproblems.Oncethecrooks havegainedyourtrust,theyattempttostealfromyouanddamageyour computerwithmalwareincludingvirusesandspyware. Althoughlawenforcementcantracephonenumbers,perpetratorsoftenusepay phones,disposablecellularphones,orstolencellularphonenumbers.It'sbetter toavoidbeingconnedratherthantrytorepairdamageafterwards. Treatallunsolicitedphonecallswithskepticism.Donotprovideany personalinformation Ifthisposthelpstoresolveyourissue,pleaseclickthe"MarkasAnswer"Ifyou findithelpful,Markitashelpfulbyclickingon"Helpful"buttonatthetopofthis message.BymarkingapostasAnswered,orHelpfulyouhelpothersfindthe answerfaster.
Reply Replywithquote Reportabuse

mohdrafirepliedonJune29,2010

HowcanIhelppreventascamfromhappeningtome? Wasthishelpful? Thefollowingsuggestionscouldhelpyouavoidonlinefraud. Yes *Deletespam.Donotopenitorreplytoit,eventoasktoberemoved fromamailinglist.Whenyoureply,youconfirmtothesendersthatthey Votes havereachedanactivee-mailaccountandmakeyourselfvulnerableto furtherabuse. *Usecautionwhenyouclicklinksine-mailmessages,textmessages, pop-upwindows,orinstantmessages.Instead,typeWebaddressesina Webbrowser,oruseyouronlineFavoritesorbookmarks. *Donotopene-mailattachmentsorclickinstantmessagedownload linksunlessyouknowwhosentthemessageandyouwereexpectingthe attachmentorlink. *Becautiousaboutprovidingyourpersonalorfinancialinformation online.Donotfilloutformsine-mailmessagesthataskforpersonalor financialinformation. *Createstrongpasswordsandavoidusingthesamepasswordforyour bankandotherimportantaccounts. *UseInternetExplorer8orsimilarWebbrowsersthatincludean additionallayerofprotectionwithsitesthatuseExtendedValidation(EV) SSLCertificates.WithInternetExplorer8,theaddressbarturnsgreento notifyyouthatthereismoreinformationavailableabouttheWebsiteyou arevisiting.TheidentityoftheWebsiteownerisalsodisplayedonthe addressbar. *TurnonSmartScreenFilterinInternetExplorer8tohelpdetectunsafe andpotentiallyunsafeWebsitesasyoubrowse.Readthemessages

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 4 of 7

warningmessagesthatyouseetodecideifyouwanttoproceedtoa suspiciousWebsiteornot. *VisitMicrosoftUpdatetoinstallthelatestsecurityupdatesandturnon automaticupdating. *Makesureyourcomputer'sfirewallisturnedonandthatyouuse antivirusandantispywaresoftwarethatisupdatedautomatically,suchas MicrosoftSecurityEssentials. *Checkyourbankandcreditcardstatementscloselytoidentifyand reportanytransactionsthatarenotlegitimate. *Neverpaybills,bank,shop,orconductotherfinancialtransactionson apublicorsharedcomputeroroverapublicwirelessnetwork.Ifyoudo logontopubliccomputers,lookforcomputersonnetworksthatrequirea password,whichincreasessecurity. Ifthisposthelpstoresolveyourissue,pleaseclickthe"MarkasAnswer"Ifyou findithelpful,Markitashelpfulbyclickingon"Helpful"buttonatthetopofthis message.BymarkingapostasAnswered,orHelpfulyouhelpothersfindthe answerfaster.
Reply Replywithquote Reportabuse

RichardG.HarperrepliedonJune30,2010

Wasthishelpful?
Yes

Oneproblemisthatanysuccessspawnsimitators.Perhapsthefolkswhodid thisinFebruaryhaveeitherbeenputoutofbusinessorhavegoneoutof business,butbecauseoftheirsuccesssomeoneelsehasimitatedtheir operationandisdoingsomethingsimilar.TheLogMeInserviceisalegitimate serviceandisusedbymanybusinessesforremotesupport,trainingand presentations,andsoon;soit'snotsurprisingthatitstillexiststoday. "BarrieJWhite"wroteinmessagenews:***Emailaddressisremovedfor privacy***... IhavejustreadthepreviouscommentsaboutLogmein123andhavehada similarexperience.ThecontactwasaMarkBrowneandtheirtelephone numberwas02080999162.Iapparentlyhaveproblemswithmycomputer andIwasreferredto"EVENTVWR"toseetheredandyellowentrieswhich provethatIhaveproblems.IhadexplainedthatIdidnotnoticeanyofthe problemsdescribed,butonwewentatbreakneckspeedloggingontoaweb siteandalmostdownloadingsomesoftware.Fortunatelitdidnotworkandat lastIhadtimetosayNO! Soifitisascamwhyisitstillhappeneing?ItisendofJunenowandthe previousentrieswereFebruary!

Reply

Replywithquote

Reportabuse

CJC11repliedonSeptember28,2010

IjustgotasimilarphonecallfromSeanBradfordat3057020520andthisisthe Wasthishelpful? endofSeptember.Theyjustkeeptrying. Yes

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 5 of 7

Reply Replywithquote Reportabuse

Votes Wasthishelpful?
Yes

RichardG.HarperrepliedonSeptember28,2010
InreplytoCJC11postonSeptember28,2010

That'showtheyoperate.Severalmilliontries,aconversionrateof0.01%= severalhundredsuckersthatwilllettheminvadetheircomputersandpaythem money.Thehighertheconversionratethemoremoneymade. "CJC11"wroteinmessagenews:***Emailaddressisremovedforprivacy***... IjustgotasimilarphonecallfromSeanBradfordat3057020520andthisis theendofSeptember.Theyjustkeeptrying.

2
Votes

Reply

Replywithquote

Reportabuse

GGMOMbearrepliedonMay14,2011

Wasthishelpful?
Yes

InreplytoRichardG.HarperpostonSeptember28,2010

IjustreceivedacallfromthisguyhespellshisnameShaunandsamephone number
Reply Replywithquote Reportabuse

MattHodgsonrepliedonMay20,2011

Wasthishelpful?
Yes

InreplytoGGMOMbearpostonMay14,2011

Ihavejustreceivedacallfrom"Mark"onanunavailablenumberrequestingme tologintowww.logmein123.comsitingseveralerrorsandcriticalissueswithmy homePC

Reply Replywithquote Reportabuse

1
Vote

matildamaearepliedonJune18,2011

Wasthishelpful?
Yes

ihavejusthadthesameexperience,butbeforewegottothelogmein123.comi wentontogoogleandsawthisreportandsoendedupgivingtheguy,withthe heavyindian/philpinoaccentapieceofmymindbeforehanginguponhim!Iso hopeihaventdoneanydamagetomycomputer!! Anditsstillhappening......itsjune2011!

Reply Replywithquote Reportabuse

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 6 of 7

Kamy_90repliedonJuly21,2011

Wasthishelpful?
Yes

Iwascalledby'MicrosoftTechnicalAssistance'thismorning.Theysimilarlytried the'EVENTVWR','INF'and'PREFTECH'commands.Aftershowingmethe errormessages,harmfulprogramsandtellingmethat'Avast'antiviruswasnot goodenough,theytriedtogetmetogototheirwebsite-www.support.me.They trytogetyoutotypeinthelast6digitsofyourWindowsID.Fortunately,Iended thecallatthispoint.Thenumbertheyrangonwas035361748210.Ifitwasn't forthisthread,Iwouldn'thaveknown. IthenrangtheREALWindowstechnicalsupport,andtheywereveryhelpful.As longasnobankdetailshavebeengivenandnosoftwarehasbeendownloaded, thereisnodangertoyourcomputeroryourpersonalinformation.However,itis importanttoremainvigilant-i.e.ifthereareanyexcessivepopupsor redirectionsfromwhenyougoontonormalwebsitessuchasFacebookor Google. Ihopethisstopssomeonefromgettingscammed,or,atleaststayingonthe phonewiththem.
Reply Replywithquote Reportabuse

1
Vote

<<Previous

Page 1

of3

Next>>

RelatedThreads
LogMein123Scam WindowsSupportScam-I wascalledbysomeone whosaidtheywere... Scamphonecallclaiming tobefromWindows support Exploit****Scam- C:\ProgramFiles(x86) \MSN\MSNCoire Files\MSN.exe... Windowskeyblocked

MoreMicrosoft Resources
WindowsVistaHelp& How-to

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012

Log Me In 123 Scam - Microsoft Answers

Page 7 of 7

WindowsVistaSolution Center GetHelpNowFor WindowsVista CanmyPCrunWindows 7? MicrosoftStore

http://answers.microsoft.com/en-us/windows/forum/windows_vista-security... 7/16/2012