Whats New in Google Apps

August 2011

Agenda

Google Apps Control Panel Enhancements Google Apps Mail Enhancements Collaboration Enhancements Google-Wide Design Update Tools: Google Apps Directory Sync Google Apps Migration for Lotus Notes

Google Apps Control Panel Enhancements

Create Groups in Primary and Secondary Domains

Administrators can create groups with address in secondary domain
Groups can be created with email address in primary and secondary domains You can also add users in any of your domains to any group Groups Getting Started Guide

Sales

Sales

Sales team in Europe

Read Receipts
Administrators can enable sending of read receipts for the domain
Default behavior: Do not allow email read receipts to be sent Configure if read receipt is automatic or if recipient is prompted to confirm Help Center article

Policy applies to requesting and confirming of read receipts

Note:

Using Read Receipts: User Experience - Sender

User can request read receipts (return receipt) when sending mail
Sender can request return receipt Sender receives read confirmation

Requests return receipt

Receives confirmation

Using Read Receipts: User Experience - Recipient

Depending on how Email read receipt is set up by administrator
Recipient may be prompted to verify receipt Must press Send receipts button for sender to receive verification Help Center article

Note:

Deployment Resource Center - Special Topics

Networking Best Practices document at Deployment Resource Center
Learn how to optimize your large-scale network configuration Many other special topic documents
http://deployment.googleapps.com/Home/resources-deployment-planning/special-topics

Email Security Settings for Google Apps

Email Security for Google Apps

Configure email security policies in the Google Apps Control Panel Objectionable Content (= subset of Content Compliance) Content Compliance
http://googleappsupdates.blogspot.com/2011/07/email-security-for-google-apps.html

Who Gets Email Security for Google Apps?

New settings included in the following editions: Google Apps for Business Google Apps for Government Google Apps for Education New settings included in the following languages: All language supported in Control Panel Next generation and Current version

What Happens to the Postini Services?

What happens to the Postini service integrated with Google Apps?
Right now, nothing really changes. Postini integrated with Google Apps is still included with Google Apps for Business and Government Postini standalone services remain intact We will no longer provide Postini free of charge to new Google Apps for Education (K-12) customers Long term plan: Build more Postini features natively in Google Apps

References for your questions:

FAQ document Blog (first step) posting Comparison of Postini integrated vs standalone - Article

What Do The New Settings Do?

What do the email security settings do?
Settings allow you to create policies to filter messages based on word lists or predefined sets of words, phrases, text patterns, or numerical patterns. You choose whether these messages are rejected or delivered. You also have the option to notify others when filters are triggered. Policies are configured for an organization. All the users in that organization are subject to the policies of that organization.
Setting
Objectionable Content Article Content Compliance Article

Description
Email policy or filter based on word lists that you create in the Google Apps control panel. You choose whether messages containing certain words (obscenities, for example) are rejected or delivered. You have the option to notify others when the filter is triggered. Email policy or filter based upon predefined sets of words, phrases, text patterns, or numerical patterns. Content Compliance filters scan messages for content that matches one or more of the rules that you set within the policy. You can choose whether these messages are rejected or delivered. You have the option to notify others when the filter is triggered. Restrict who your users can exchange mail with. You list the domains that your users are allowed to exchange email with. They can send mail to or receive mail from only email addresses at the listed domains. For example, a school might want to allow its students to exchange mail with the faculty and other students, but not with people outside of the school. Also known as the "Walled Garden" affect and configured as an Advanced tools setting.

Restrict Email Delivery Article (previously released)

Configuring Email Security Settings

To configure your email security settings or policies:
1. Select Settings > Email 2. Select Org Settings 3. Select the organization you wish to add settings 4. Select Add Setting 5. Configure the details for the policy

2 5 3 1

Configuring An Objectionable Content Filter

To configure an Objectionable content filter:
Select Objectionable content Add description Edit the following sections:
1. Messages to affect 2. Conditions 3. Consequences

enter description

Select Add Setting

Configuring An Content Compliance Filter

To configure an Content compliance filter:
Select Content compliance Add description Edit the following sections:
1. Messages to affect 2. Conditions 3. Consequences

enter description

Select Add Setting

Messages to Affect
Messages to affect allows you to set the policy specifically for:
Inbound: Messages received by your users from senders outside the domain Outbound: Messages sent by your users to recipients outside the domain Internal -sending: Messages sent by your users to recipients within the domain Internal -receiving: Messages received by your users from senders within the domain Default: All are selected

Conditions
Conditions determine what content is filtered in the message:
Objectionable content - list of objectionable words Compliance content - an expression or set of expressions

Conditions continued
Compliance content expressions can be simple and advanced:
Simple - plain text Advanced - more complex content policy
Location: what part of the message to locate content Match type: what type of match Content to look for or regular expression

Location

Match type

Conditions continued
Compliance content expressions can match regex:
A regular expression is a pattern of text to match Powerful string-matching tool Guidelines for Using Regular Expressions Websites: www.regular-expressions.info and www.regexlib.com

Consequences
Consequences specify the action to take when a filter is triggered:
Modify message as well as notify others Reject message

Policies Inherited to Sub-Organizations

Email security settings are inherited to sub-organizations:
Policies apply to all users in an organization Child organizations inherit the settings you create for the parent organization

Restricting Email Delivery

To restrict email delivery for an organization:
Specify domains that users are allowed to exchange mail with Users can send mail to or receive mail from only email addresses at the listed domains. Note: To allow mail between users within the organization, you must include your domain(s) in the list of permitted domains. Default: No restrictions

Gmail - New Features

Protect Yourself from Email Scams Two security enhancements to protect you from phishing attempts:
http://gmailblog.blogspot.com/2011/06/protect-yourself-from-scams-by-knowing.html

Sender's email address is visible next to display name for senders who are not in your Contact's list Gmail alerts you if it suspects that sender may have spoofed a Gmail address

Sender is more visible

HTML Signatures Supported in Email Settings API

HTML Signatures are supported in Email Settings API:
http://googleappsupdates.blogspot.com/2011/07/html-signatures-support-in-email.html

In addition to setting default signature for a user with plain text You can set HTML signature using Email Settings API For more information:
http://code.google.com/googleapps/domain/email_settings/developers_guide_protocol.html#GA_email_signature_main

Pick Your Favorite Inbox Style

Rolling out several new styles for you to manage your inbox
http://googleappsupdates.blogspot.com/2011/07/more-options-for-your-inbox.html Style
Classic Priority Inbox Important First

Description
This is the default inbox style most people are used to. In the Classic inbox, messages are ordered chronologically, with your most recent email at the top. Important and unread messages appear at the top of your inbox, then starred messages, then everything else. Each section can be customized further, so you can create your own inbox style. This style puts important mail at the top of the page (both read and unread messages). Everything else is in its own section at the bottom of your inbox. You may have noticed that we turned on importance arrows for everyone a few weeks ago; this inbox style separates messages with these arrows from those without. Simple: unread mail at the top; everything else at the bottom. Starred messages at the top; everything else at the bottom.

Unread First Starred First

Multiple Calls in Gmail

Users can make multiple calls from Gmail
http://googleappsupdates.blogspot.com/2011/07/make-multiple-calls-in-gmail.html

Must have "Call Phone" functionality in Gmail Make multiple outgoing calls Receive multiple incoming calls Switch between calls using Resume button Available for now in the US only

Read Receipts: User Experience - Sender

User can request read receipts (return receipt) when sending mail
Sender can request return receipt Sender receives read confirmation

Requests return receipt

Receives confirmation

Read Receipts: User Experience - Recipient

Depending on how Email read receipt is set up by administrator:
Recipient may be prompted to verify receipt Must press Send receipts button for sender to receive verification Help Center article

Note:

Collaboration Enhancements

Docs: Improved Sharing and More with Mobile

Improved look of Google Docs for mobile browser and added ability to:
http://googleappsupdates.blogspot.com/2011/07/improved-sharing-and-more-with-google.html

Sort Narrow Share multiple docs

Docs: ZIP and RAR Support in Google Docs Viewer

Now you can view ZIP and RAR files from your browser:
http://googledocs.blogspot.com/2011/07/zip-and-rar-support-now-available-in.html

Preview ZIP and RAR archives without downloading them Eliminates unnecessary clutter when downloading files you want to preview Browse through files contained in archive Also works with Google Docs for mobile List of supported file types:
https://docs.google.com/support/bin/answer.py?answer=1189935

Docs: Import and Convert PPTX Files to Presentations

Import and convert PPTX files to Google presentations:
http://googleappsupdates.blogspot.com/2011/07/improvements-to-google-spreadsheets.html

Supported converted file types: ppt, pps, pptx Complete list of supported files types for all Docs: https://docs.google.com/support/bin/answer.py?answer=186466

Docs: Keyboard Shortcuts Menu in Spreadsheets

It's now easier to find keyboard shortcuts in spreadsheets:
http://googleappsupdates.blogspot.com/2011/07/improvements-to-google-spreadsheets.html

Keyboard shortcuts menu Complete list of keyboard shortcuts:

https://docs.google.com/support/bin/answer.py?answer=181110&hl=en&zx=g34nohr1pc3u

Google-Wide Design Update

Evolving Google Design and Experience You may notice things look different across Google products:
http://googleblog.blogspot.com/2011/06/evolving-google-design-and-experience.html

Changes founded on three key design principles:

Focus: Get what you want Elasticity: Consistent visual experience across devices Effortlessness: Simple and clean, yet powerful

New Look for Apps: Latest Updates Stay informed with the latest updates to the new look:
http://whatsnew.googleapps.com/new-look

Right now: Gmail and Calendar

Frequently asked questions

Preview of Gmail's New Look Preview of Gmail's new look:

http://gmailblog.blogspot.com/2011/06/preview-of-gmails-new-look.html

Try it out using two new Gmail themes: Preview Preview (dense) Note: You can switch themes at any time

Preview of Calendar's New Look Preview of Calendar's new look:

http://www.google.com/support/calendar/bin/answer.py?answer=1351806

Switch between new and classic looks: Try the new look Use the classic look

Tools Migration and Connectors

Google Apps Directory Sync Version 2.1.1

Google Apps Directory Sync Version 2.1.1

Version 2.1.1 provides some performance enhancements:
http://googleappsupdates.blogspot.com/2011/07/google-apps-directory-sync-update.html

Download Site: http://www.google.com/support/a/bin/answer.py?answer=106368

Google Apps Directory Sync Google Apps Directory Sync is a one-way sync:
1. Queries your LDAP server 2. Queries your Google Apps account 3. Compares the two lists and generates list of changes 4. Updates Google Apps to match your LDAP settings
LDAP

Querie s Response s Update s

SS L

Directory Sync

Querie s Response s
Port: 389

Customer Email Accounts

Firewal l

Simplifies user administration and maintenance

Updated Administration Guide

Updated Google Apps Directory Sync Administration Guide:
http://www.google.com/support/enterprise/static/gapps/docs/admin/en/gads/admin

Improved configuration examples Extended information on deployment

planning

Google Apps Migration for Lotus Notes Release 3.1.2

Google Apps Migration for Lotus Notes Release 3.1.2

Updated Version of Google Apps Migration for Lotus Notes:
http://googleappsupdates.blogspot.com/2011/07/new-version-of-google-apps-migration.html

Improved calendar coexistence Ability to override out of office agent checks Download Site: http://www.google.com/support/a/bin/answer.py?hl=en&answer=154630

Stay Informed

Release Calendar - What's New in Google Apps

http://whatsnew.googleapps.com/

Subscribe to Google Apps Updates

http://googleappsupdates.blogspot.com/

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http://www.google.com/support/a/bin/answer.py?hl=en&answer=177060/

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Thank You