GYAN Session for IE41 (SCM / Operations)

Tools and Techniques used in SCM / Operations

07.07.2011 The following are the list of tools and techniques used by an Engineer to solve the business problems related to SCM and Operations. 1. Work system design 1.1. Operations process chart 1.2. Flow process chart 1.3. Man machine chart 1.4. Travel chart 1.5. Swim lane flowchart (functional) 1.6. Time study 1.6.1. Stop watch time study 1.6.2. MTM 1.6.3. MOST 1.7. Value Engineering FAST diagram 2. Operations research 2.1. Linear programming models 2.2. Transportation models 2.3. Assignment models 3. Project Management 3.1. Critical path method (CPM) 3.2. Program Evaluation Review Technique (PERT) 3.3. Gantt chart (Plan Vs Actual) 4. Statistical Quality Control (SQC) 4.1. 7 Quality control tools 4.1.1. Check sheet 4.1.2. Flowchart 4.1.3. Histogram 4.1.4. Pareto diagram 4.1.5. Cause and Effect diagram 4.1.6. Control charts 4.1.7. Scatter plots 4.2. 7 New Quality tools 4.2.1. Affinity diagram Page 1 of 4

GYAN Session for IE41

4.2.2. Tree diagram 4.2.3. Matrix diagram 4.2.4. Matrix prioritization 4.2.5. Interrelationship diagraph 4.2.6. Process Decision program chart 4.2.7. Arrow diagram 4.3. Process capability 4.4. Process capability index 4.5. Box and stem plot 4.6. Six sigma 4.6.1. DMAIC 4.6.2. DMADV 4.7. PDCA 4.8. Quality Function Deployment 4.9. ISO (QMS & EMS) 4.10. 4.11. Zero defects Design of Experiments

4.11.1. Classical DOE 4.11.2. Taguchis techniques 4.11.3. Shainins techniques 5. Lean manufacturing 5.1. Value stream mapping 5.2. Kaizen 5.3. Single piece flow 5.4. Cellular manufacturing 5.5. Poka yoke (mistake proofing) 5.6. 5S 5.7. Kanban 5.8. SMED (Single Minute Exchange of Dies) 5.9. Andon boards 5.10. Kaikaku

6. Drum Buffer Rope Theory of constraints 7. Toyota production system 7.1. JIT 7.2. Jidoka 7.3. Takt time Page 2 of 4

GYAN Session for IE41

7.4. Heijunka 7.5. Standardized work 8. Total Productive Maintenance 8.1. 8 Pillars of TPM 8.1.1. 5S 8.1.2. Autonomous maintenance 8.1.3. Kobetsu Kaizen 8.1.4. Planned maintenance 8.1.5. Quality maintenance 8.1.6. Safety Health and Environment 8.1.7. Education and Training 8.1.8. Office TPM 8.2. Overall Equipment Effectiveness (OEE) 8.3. MTBF 8.4. MTTR 9. ABC analysis 10. SWOT Analysis 11. Failure Modes and Effect Analysis (FMEA) 12. Statistics for Managers 12.1. Descriptive statistics

12.1.1. Mean 12.1.2. Median 12.1.3. Mode 12.1.4. SD 12.1.5. Kurtosis 12.1.6. Skewness 12.2. Inferential statistics

12.2.1. Hypothesis testing 12.2.1.1. 12.2.1.2. 12.2.1.3. 12.3. 12.4. 12.5. ANOVA Correlation and Regression Multi vari analysis T tests Z tests Chi square testing

13. Inventory Management 13.1. EOQ Page 3 of 4

GYAN Session for IE41

13.2. 13.3. 13.4. 13.5. Safety stock Reorder level Lot sizing Line balancing

14. Business Process Reengineering 14.1. 14.2. 14.3. IDEF 1 and 2 7 Value stream mapping tools Critical success factors (Effectiveness)

15. Analytical Hierarchy Process 16. MRP I & II 17. ERP 18. MPS 19. Scheduling techniques 20. Decision tree 21. Cross docking 22. Milk run 23. Push/Pull 24. PQCDSM Productivity Quality Cost Delivery Safety Morale 25. Hub and spoke model 26. 8 Wastes 26.1. 26.2. 26.3. 26.4. 26.5. 26.6. 26.7. 26.8. Defects Over production Transportation Waiting Inventory Motion Over processing Under utilized people

27. Break even analysis 28. Postponement 29. Vendor managed inventory 30. Bull whip effect 31. Collaborative Planning Forecasting Replenishment

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