RESEARCH METHODOLOGY Aim of the research: The assigned task was to conduct a survey for a well reputed company.

Research is concerned with the systematic and objective collection, analysis and evaluation of information about specific aspects in order to help management make effective decisions. Once the aspect is identified and defined it is the responsibility of the researcher to chalk out a comprehensive plan explaining each step required to conduct the research in a successful manner. Objective: The first step in research is setting the objectives for which their study is to be undertaken. It is essential that objectives are set before hand. The objectives must be hierarchical, quantifiable, realistic and verifiable. The main objective of this study is to study how the employees value for rewards and recognition (non-monetary rewards) in Tata Consultancy Services Ltd. Period of study: The time period was three months for the study, starting from January to March _ _ _ _. Data Used: The type of data collected comprises of Primary data and Secondary data. Primary data is the first hand data collected from the employees. It was collected through questionnaire. Secondary data for the study has been compiled from the reports and official publication of the organization, which have been helped in getting an insight of the present scenario existing in the operation of the company. Research Instrument: The method used for data collection was questionnaire method. The questionnaire is a structured one. It was a mixture of open ended, close ended and multiple choice. The words used were simple and helps in avoiding confusion and misunderstanding among the respondents. Research Design: The Research design is purely and simply the framework of plan for a study that guides the collection and analysis of data. Descriptive Research design was used for this research. Research Approach: Questionnaire survey method was adopted for completing the data collection in this research. Sample Design: In designing the sample the researcher must specify three things. 1) Sampling Unit 2) Sample Size 3) Sampling Technique

Sampling Unit: The unit comprises of all employees cadre from Level 1 to 5. Sample Size: The size of the sample is 100. Sampling Technique: The technique adopted here is the probability sampling, simple random sampling was adopted. The Statistical tools applied 1. Percentage 2. Chi-Square Test Percentage: The earliest method used in analysis is percentage methods. No. of respondents for each response Percentage = ------------------------------------------------------ * 100 Total Number of respondents Chi-Square Test ( X2 ) : The X2 test is one of the simplest and most widely used non-parametric test in statistical work. The formula used to find out the X2 value is 2 X2 = ------------------E Where O stands for Observed Frequency. E Stands for expected frequency In general the expected frequency for any cell can be calculated from the following equation. RTXCT E= -----------------------N Where RT = the row total for the row containing the cell CT = the column total for the column containing the cell N = the total number of observation Degree of Freedom (d.f) = (r-1) (c-1) Where R = number of rows C = number of columns Charts: Charts are the graphical representation of data. It is mainly to give a clear picture of the collected data. Charts helps to communicate the data easily to the viewer without comsuming much time. It is done with more care and well planned before representing the data in a pictorial form.

Report Presentation: Analysis and evaluation of data transform the raw data collected during the field survey into management information. This has communicated in an attractive and effective information. Report is planned and also relevant to the information needed. It is clearly represented, effectively illustrated with tables, diagrams etc. Printing and binding is done with special care. Regards Arul....

RESEARCH METHODOLOGY

INTRODUCTION:

The purpose of research methodology is to describe the research procedure. This includes the overall research design, the sampling procedure, the data collection method, and the analysis procedure.

Research in common parlance refers to a search for knowledge. Once can also define research as a scientific and systematic search for pertinent information on a specific topic.

MEANING:

It is a careful investigation or inquiry specifically through search for new facts in any branch of knowledge.

DEFINITION:

According to REDMAN and MORAY Research is a systematized effort to gain new knowledge.

SOURCES OF DATA:

PRIMARY DATA:

It is a data collected for fresh for the first time collect from the employer and employees.

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SECONDARY DATA:

It is obtained from annual reports, various books and websites. Thus it is a second hand data. It includes those data, which are collected for some earlier research with and are applicable in the researcher has presently undertaken.

RESEARCH DESIGN:

The formidable problem that follows the task of defining the research problem is the preparation of the design of the research project, popularly known as research design

The Research design is purely and simply the framework of plan for a study that guides the collection and analysis of data. Descriptive Research design was used for this research.

DEFINITION OF RESEARCH DESIGN:

According to klip linger Research design is the place, structure and strategy the place is an outline of the research scheme on which the researcher is to work .

DESCRIPTIVE RESEARCH:

Descriptive research includes surveys and fact- finding enquires of different kinds. The major purpose of descriptive research is description of the state affairs, as it exists at present. The main characteristic of this method is that the researcher has no control over the variables.

Descriptive research studies are well structured. It tends to be signed and its approach changed every now and then. It is therefore necessary that the research give sufficient thoughts to framing research questions and deciding the types of data to be collected of the producers to be used for their purpose. 13 RESEARCH INSTRUMENT:

QUESTIONNAIRE: The method used for data collection was questionnaire method. The questionnaire is a structured one. It was a mixture of open ended, close ended and multiple choice. The words used were simple and helps in avoiding confusion and misunderstanding among the respondents.

QUESTIONNAIRE DEVELOPMENT:

The study relies to a great extent on primary data and some extent to secondary data. In order to gather primary data from viewers and non disguised questionnaire was designed. Keeping in view, the objectives of the study, the questionnaire consists of the following types.

Dichotomous: here the questions are asked have only two alternatives from which the respondents were free to choose one.

Ranking: here the questions will have a ranking scale, which the respondents are free to rank them accordingly to their preference.

Open ended: here the respondents are given full freedom to answer anything.

SAMPLING UNIT: The sample unit was the middle level employer and employees in NOVATEUR ELETRICAL & DIGITAL SYSTEM PVT.LTD.

SAMPLE SIZE:

The sample size is 150, both employers and employees in NOVATEUR ELETRICAL & DIGITAL SYSTEM PVT.LTD.

14 SAMPLING PROCEDURE: The sample was selected from population by convenience sampling method.

STATISTICAL ANALYSIS The information gathered is analyzed by using the following appropriate tools.

PERCENTAGE METHOD: Percentage refers to the special kind of ratio that is used in making comparison between two or more series of data. Percentage is used to describe relationship.

Percentage of respondents =no of respondents *100/total no of respondents

CHI SQUARE TEST:

Since, the value of x^2 increases, the difference between observed and expected frequency increases. The following formula can be used to calculate the value of chi- square:

X^2 = (O-E) ^2/ E

Where,

O refers to the observed frequencies.

E refers to the expected frequencies.

The objective of chi-square test is to determine comparison of expected frequency (E) with observed frequency (O) to determine where the difference between the two is greater than which might occur by chance.

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