AS 4140—1995

Australian Standard
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Metering and utility information

exchange— Glossary of terms
 This Australian Standard was prepared by Committee TE/18, Customer Metering and
Services Interfaces and EL/11, Electricity Metering Equipment. It was approved on
behalf of the Council of Standards Australia on 23 January 1995 and published on
5 May 1995.
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The following interests are represented on Committee TE/18 and EL/11:

Agricultural and Resource Management Council of Australia and New Zealand
Association for Metering and Customer Services
Australian Chamber of Commerce and Industry
Australian Electrical and Electronic Manufacturers Association
Australian Gas Association
Australian Information Industry Association
Electricity Supply Association of Australia
National Standards Commission
Telecom Australia
University of Ballarat

Review of Australian Standards. To keep abreast of progress in industry, Australian Standards are subject
to periodic review and are kept up to date by the issue of amendments or new edit ions as necessary. It is
important therefore that Standards users ensure that they are in possession of the latest editi on, and any
amendments thereto.
Full details of all Australi an Standards and related publi cati ons wil l be found in the Standards Australia
Catalogue of Publi cati ons; this informati on is supplemented each month by the magazine ‘The Australi an
Standard’, which subscribing members receive, and which gives details of new publi cati ons, new edit ions
and amendments, and of withdrawn Standards.
Suggesti ons for improvements to Australian Standards, addressed to the head offi ce of Standards Australi a,
are welcomed. Notif ication of any inaccuracy or ambiguit y found in an Australi an Standard should be made
without delay in order that the matter may be investigated and appropriate action taken.
 AS 4140—1995

Australian Standard
This is a free 10 page sample. Access the full version at http://infostore.saiglobal.com.

Metering and utility information

exchange— Glossary of terms

PUBLISHED BY STANDARDS AUSTRALIA

(STANDARDS ASSOCIATION OF AUSTRALIA)
1 THE CRESCENT, HOMEBUSH, NSW 2140
ISBN 0 7262 9676 7
 AS 4140— 1995 2

PREFACE

This Australian Standard was prepared by the Standards Australia Committees on Customer
Metering and Services Interfaces, and Electricity Metering Equipment to supersede
AS 4140(Int) —1993.
The objective of this Standard is to collate terms used in AS 4141, Customer/utility
information exchange (published in Parts), in AS 1284, Electricity Metering (published in
Parts) and generally in the electricity, gas, and water supply industries.
In the drafting of this edition, reference was made to ongoing work in IEC/TC 13 − WG 14,
Equipment for electrical energy measurement and load control— Data exchange for meter
reading, tariff and load control. That work, when completed, may be included in a future
edition of this Standard.
This edition incorporates editorial improvements and includes additional terms: cumulative
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maximum demand, tariff parameters, sublayer, LLC and MAC sublayers, collapsed
architecture, ripple control. It recognizes that there is as yet no world standard convention for
the unqualified terms import metering and export metering; accordingly it introduces the terms
customer import metering (see 3.2) and customer export metering (see 3.3). A listing of
acronyms and abbreviations is provided.

 Copyri ght STANDARDS AUSTRALIA

Users of Standards are reminded that copyri ght subsists in all Standards Austr alia publi cati ons and soft ware. Except where the
Copyri ght Act allows and except where provided for below no publications or software produced by Standards Austr alia may be
reproduced, stored in a retr ieval system in any form or transmitt ed by any means without prior permission in writ ing from
Standards Australi a. Permission may be condit ional on an appropriate royalty payment. Requests for permission and informati on on
commercial soft ware royalti es should be dir ected to the head off ice of Standards Australi a.
Standards Austr alia wil l permit up to 10 percent of the technical content pages of a Standard to be copied for use exclusively
in-house by purchasers of the Standard wit hout payment of a royalty or advice to Standards Austr alia.
Standards Austr alia wil l also permit the inclusion of it s copyright material in computer software programs for no royalty
payment provided such programs are used exclusively in-house by the creators of the programs.
Care should be taken to ensure that materi al used is from the current edit ion of the Standard and that it is updated whenever the
Standard is amended or revised. The number and date of the Standard should therefore be clearly identif ied.
The use of materi al in print form or in computer software programs to be used commercially, with or without payment, or in
commercial contracts is subject to the payment of a royalty. This policy may be vari ed by Standards Austr alia at any ti me.
 3 AS 4140 — 1995

CONTENTS
Page

SECTION 1 GENERAL
1.1 Customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.2 Customer service management system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Service provider . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.4 Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.5 Customer/utility information exchange (CUIE) . . . . . . . . . . . . . . . . . . . . . . . . 9
1.6 Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.7 Metering and control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.8 Customer premises equipment (CPE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.9 Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
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1.10 Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.11 Remote . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.12 Real time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.13 Real-time system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.14 Wheeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.15 On-selling (reselling) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

SECTION 2 UTILITY SYSTEMS/SERVICES

2.1 Account (bill) adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.2 Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.3 Billing queries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.4 Billing date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.5 Billing period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.6 Billing registers reset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.7 Receipting (cash collection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.8 Credit control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.9 Credit/debit management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.10 Disconnection/reconnection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
2.11 Loss-of-supply monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.12 Quality-of-service monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.13 Demand side management (DSM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.14 Computerized operations management (COM) . . . . . . . . . . . . . . . . . . . . . . . . 14
2.15 Distributed facilities management (DFM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.16 Real-time investigations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.17 Meter equipment management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.18 Service order management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2.19 Communications network management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

SECTION 3 METERING/METER READING

3.1 Metering parameters . . . . . . . . . . . . . . . . . . .. . . .. .. . . .. . . . .. . . .. ... 16
3.2 Customer import metering . . . . . . . . . . . . . . ... . .. .. . . .. . . . .. . . .. ... 16
3.3 Customer export metering . . . . . . . . . . . . . . ... . .. .. . . .. . . . .. . . .. ... 16
3.4 Routine meter reading . . . . . . . . . . . . . . . . . . .. . .. .. . . .. . . . .. . . .. ... 17
3.5 Ad hoc meter reading . . . . . . . . . . . . . . . . . . .. . .. .. . . .. . . . .. . . .. ... 17
3.6 Remote meter reading . . . . . . . . . . . . . . . . . . .. . .. .. . . .. . . . .. . . .. ... 17
3.7 Time-of-use (TOU) metering . . . . . . . . . . . . ... . .. .. . . .. . . . .. . . .. .. . 17
3.8 Seasonality . . . . . . . . . . . . . . . . . . . . . . . . . ... . .. .. . . .. . . . .. . . .. . .. 17
 AS 4140— 1995 4

Page

3.9 Billing date . . . . . . . . . . . ...... . .. .. .. . .... .. ... . ........ .... . 17

3.10 Reading date . . . . . . . . . . . ...... ........ .... .. . .. . ...... .. .... . 17
3.11 Register . . . . . . . . . . . . . . .. .. .. ........ .... .. . .. . ........ . ... . 18
3.12 Block multiplier . . . . . . . . ...... .. .. .. .. .... .. ... . ... ..... .... . 18
3.13 Correction factor . . . . . . . . .. .. .. ........ .. .. .. ... . ........ .. .. . 18
3.14 Conversion factor . . . . . . . ...... . .. .. .. . .... .. ... . .... .... .... . 18
3.15 Remote programming . . . . ...... ........ .. .. .. ... . ....... . .... . 18
3.16 Tamper monitoring . . . . . . ...... . . .. .. .. .... .. ... . ..... ... .... . 18
3.17 Theft detection . . . . . . . . . ...... . .. .. .. . .... .. ... . .. ...... .... . 18
3.18 Transducer . . . . . . . . . . . . ...... .. .. .. . . .... .. ... . ........ ... . . 18
3.19 Clock/calendar . . . . . . . . . ...... . .. .. .. . .... .. ... . .. ...... .... . 18
3.20 Timer . . . . . . . . . . . . . . . . ...... ........ .. .. .. ... . .... .... .... . 18
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3.21 Hand-held unit (HHU ) . . . . ...... ........ .. .. .. ... . ....... . .... . 18

SECTION 4 DEMAND
4.1 Demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... ... . 19
4.2 Average demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......... 19
4.3 Maximum demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......... 19
4.4 Cumulative maximum demand . . . . . . . . . . . . . . . . . . . . . . . . . . ......... 19
4.5 Block interval demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......... 19
4.6 Rising demand . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ......... 19
4.7 Sliding-window (rolling-interval) demand . . . . . . . . . . . . . . . . . . .. .. .. . . . 19
4.8 Demand integration period . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...... ... 19

SECTION 5 TARIFFS
5.1 Tariff . . . . . . . . . . . . . . . . . . . . . .. .. .. .............. .......... .. 20
5.2 Tariff parameters . . . . . . . . . . . . . ...... .......... .... ..... ..... .. 20
5.3 Tariff rate . . . . . . . . . . . . . . . . . . ...... . .. . .. .. .. .. . . ...... .... .. 20
5.4 Block tariff . . . . . . . . . . . . . . . . . ...... .. .. . .. .. .. .. . ....... ... .. 20
5.5 Commercial tariff . . . . . . . . . . . . ...... .. .. .. . . .. .. . . ... ....... .. 20
5.6 Demand tariff . . . . . . . . . . . . . . . . .. .. . .............. .......... .. 20
5.7 Domestic tariff . . . . . . . . . . . . . . .. .. .. .............. . ......... .. 20
5.8 Farm tariff . . . . . . . . . . . . . . . . . . .. .. . ............ .. .......... .. 21
5.9 Flat-rate tariff . . . . . . . . . . . . . . . ...... . . .. .. . .. .. .. . . . .. .. ... . .. 21
5.10 Heating tariff . . . . . . . . . . . . . . . . .. .. . .............. .......... .. 21
5.11 Industrial tariff . . . . . . . . . . . . . . .. .. .. .............. . ......... .. 21
5.12 Lighting tariff . . . . . . . . . . . . . . . . .. .. . . .. .. .. .. . . .. . . . .. . .. .. . .. 21
5.13 Restricted-hours tariff . . . . . . . . . ...... . .. .. .. .. . . .. . ...... .... .. 21
5.14 Night tariff . . . . . . . . . . . . . . . . . ...... .............. .......... .. 21
5.15 Peak-load tariff . . . . . . . . . . . . . . ...... . . . .. .. . .. .. .. .......... .. 21
5.16 Off-peak tariff . . . . . . . . . . . . . . .. .. .. .............. . ......... .. 21
5.17 Shoulder tariff . . . . . . . . . . . . . . .. .. .. .............. . ......... .. 21
5.18 Irrigation tariff . . . . . . . . . . . . . . .. .. .. .............. . ......... .. 21
5.19 Seasonal tariff . . . . . . . . . . . . . . . ...... .. .. .. . . .. .. . . ...... .... .. 21
5.20 Solitary tariff . . . . . . . . . . . . . . . . .. .. . .............. .......... .. 22
5.21 General purpose tariff . . . . . . . . . ...... . .. .. .. .. . . .. . ...... .... .. 22
5.22 Time-of-use (TOU) tariff . . . . . . . ...... . .. .. .. .. .. . . . ........ .. .. 22
5.23 Time-of-use (TOU) demand tariff . ...... . .. .. . . .. .. .. . .......... .. 22
5.24 Interruptible tariff . . . . . . . . . . . . ...... .. .. .. . . .. .. . . ... ....... .. 22
 5 AS 4140 — 1995

Page

5.25 Spot pricing . . . . . . . . . . . . . . . . .. .. .... .... .. .... . .... . ....... . 22

5.26 Time/rate matrix . . . . . . . . . . . . . .. .. . .. . .... .. .... . ... . . ........ 23
5.27 Price/rate matrix . . . . . . . . . . . . . .. .. . .. . .... .. .... . ... . . ........ 23
5.28 Service standing charge . . . . . . . . .. .. .... .. .. .. .... . .... . ... ..... 23
5.29 Rebate . . . . . . . . . . . . . . . . . . . . .. .. .... .... .. . ... . .... . ... ... .. 23
5.30 Maximum hourly quantity (MHQ) . .. .. .... .... .. .... . .... . .. .. .. .. 23
5.31 Maximum daily quantity (MDQ) . . .. .. ... . .... .. .... . .... . ........ 23

SECTION 6 LOAD MANAGE MENT/CONTROL

6.1 Load management by customer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.2 Load management by utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.3 Load control by utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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6.4 Emergency load-shedding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

6.5 Load balancing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.6 Load profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.7 Appliance control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.8 Appliance consumption survey . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.9 System control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
6.10 Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

SECTION 7 DISTRIBUTION SYSTEM AUTOMATION (DSA)

7.1 Supervisory control and data acquisition (SCADA) . . . . . . . . . . . . . . . . . . . . . 25
7.2 Distribution system automation (DSA ) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7.3 Distribution switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7.4 Load transfer switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7.5 Air-break switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
7.6 Recloser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.7 Sectionalizer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.8 Circuit breaker . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.9 Regulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.10 District regulator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.11 Overpressure protection device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.12 Valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.13 Solenoid valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.14 Slam-shut valve . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.15 Ring-main unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
7.16 Fault indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SECTION 8 OPEN SYSTEMS INTERCONNE CTION

8.1 Open Systems Interconnection (OSI ) . . . . . . . . . . .. . . .. .. .. .. .. . . .. .. . 28
8.2 Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ............ ......... 28
8.3 Physical layer (OSI layer 1) . . . . . . . . . . . . . . . . .. .. .. .. . . .. .. . . ... .. 28
8.4 Data link layer (OSI layer 2) . . . . . . . . . . . . . . . . .. .. .. .. . . .. .. . . ... . 28
8.5 Sublayer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..... ............ ... . 28
8.6 Logical link control (LLC) sublayer . . . . . . . . . . .. . . .. .. .. .. .. . . .. .. . 28
8.7 Medium access control (MAC) sublayer . . . . . . . . .. .. . . .. .. .. .. .. . . .. 30
8.8 Network layer (OSI layer 3) . . . . . . . . . . . . . . . . ................ ..... 30
8.9 Transport layer (OSI layer 4) . . . . . . . . . . . . . . . . .. .. .. .. . . .. .. . . ... . 30
8.10 Session layer (OSI layer 5) . . . . . . . . . . . . . . . . .. .. .. .. . . .. .. . . ... .. 30
 AS 4140— 1995 6

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8.11 Presentation layer (OSI layer 6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

8.12 Application layer (OSI layer 7) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
8.13 Collapsed architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

SECTION 9 CONCEPTUAL ENTITIES

9.1 Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.2 Control and metering (C&M) unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.3 Control unit (CU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.4 Customer automation unit (CAU) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.5 Customer communications gateway (CCG) . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.6 Simple measuring transducer (SMT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.7 Simple control transducer (SCT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
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9.8 Complex measuring transducer (CMT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

9.9 Complex control transducer (CCT) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.10 Value added services (VAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.11 Concentrator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
9.12 Utility bus (UBus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
9.13 Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

SECTION 10 DATA COMMUNICATIONS

10.1 Distribution line carrier (DLC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.2 Power line carrier (PLC) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.3 Ripple control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.4 Mains signalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.5 Full-duplex transmission (traffic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.6 Half-duplex transmission (traffic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.7 Radio-frequency (RF) communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.8 Infrared (IR) communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.9 Twisted pair . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.10 Fibre optics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.11 Optical port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
10.12 Telecontrol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.13 Point-to-point configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.14 Topology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.15 Bus (topology) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.16 Star (topology) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.17 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.18 Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.19 Octet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.20 Packet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.21 Polling system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
10.22 Local area network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.23 Wide area network (WAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.24 Communications network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.25 Node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.26 Smart node . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.27 Local data exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.28 Information capacity (in a communications system) . . . . . . . . . . . . . . . . . . . . 38
10.29 Avalanche protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
 7 AS 4140 — 1995

Page

10.30 Overall response time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

10.31 Overall transfer time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
10.32 Information transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.33 Data transfer rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.34 Information transfer efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.35 Success rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.36 Overall information transmission efficiency . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.37 Group alarm . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.38 Group command . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.39 Broadcast communications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.40 Data security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
10.41 Data integrity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
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10.42 Data encryption . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

10.43 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.44 PSTN (Public switched telephone network) . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.45 ISDN (Integrated services digital network) . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.46 Header . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.47 Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.48 Multiplexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.49 PTT (Public telephone and telegraph) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
10.50 ITU-T (International Telecommunication Union-Telecommunications) . . . . . . . 40
10.51 Transparent . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

SECTION 11 HOME AUTOMATION

11.1 Home network . . . . . . . . . . . . . . . . . . . . .... ........... ....... .... 41
11.2 Home control system . . . . . . . . . . . . . . . . .... ......... ......... .... 41
11.3 Home electronic system (HES) . . . . . . . . . .... . .. .. .. .. .. . . .. .. . .... 41
11.4 Home automation system (HAS ) . . . . . . . . .... .. .. . .. .. . . .. .. . .. .... 41
11.5 Consumer electronics bus (CEBus) . . . . . . .... .. . . .. .. .. .. .. . . .. .... 42
11.6 Common application language (CAL) . . . . .... .. .. . . .. .. .. .. .. . . .... 42

FIGURES
1 Interfaces between customers and utilities . . ..... .... ...... .. .... . ... 11
2 Metering of energy flows . . . . . . . . . . . . . ..... .. .. ...... .. .... . ... 16
3 Normal and collapsed architecture . . . . . . ..... .... . .. .. . .. .... . ... 28
4 Collapsed architecture . . . . . . . . . . . . . . . . .. .. .... ...... .. ... . . ... 29
5 Interfaces at customer premises . . . . . . . . ..... .... . .. .. . .. .... . ... 32
6A Network detail (physical arrangement) . . . ..... .... ...... .. .... . ... 34
6B Network detail (logical hierarchy) . . . . . . . ..... .... .. .. .. .. .... . ... 35

ACRONYMS AND ABBREVIATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Originated as AS 4140(I nt) — 1993.

Revised and designated AS 4140— 1995.
 AS 4140— 1995 8

STANDARDS AUSTRALIA

Australian Standard
Metering and utility information exchange—
Glossary of terms

S E C T I O N 1 G EN E R AL

No. Term Definition

1.1 Customer The purchaser/user of a product or service supplied by a service

provider or utility.
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1.2 Customer service The corporate facility that comprises all services to customers,
management e.g.
system
(a) Attention to complaints relating to loss or partial loss of
supply, appliances (e.g. hot water service, heaters), or
quality of supply.

(b) Attention to queries.

(c) Provision of special meter readings or disconnection or

reconnection of supply.

(d) Preparation of initial and final accounts.

This computer system is normally used by customer service staff

who have direct contact with the public, and is configured for the
modification of data and the entry of any relationships between
various data elements, e.g.

(i) Applications for supply.

(ii) Automatic phone transfers for domestic customers.

(iii) Registered customers.

(iv) Premises.

(v) Registered guarantors.

(vi) Guarantee agreements.

(vii) Requests for services.

Data may be accessed by identifiers such as customer name,

guarantor name, account number, guarantee number or meter
number.

COPYRIGHT
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AS 4140-1995, Metering and utility information

exchange - Glossary of terms
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