Uninstall Flash Player | Windows

http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html These instructions are for Windows (including Flash Player prerelease version 10.3). If you use a Mac, see Uninstall Flash Player | Mac.

Flash Player information

If Flash Player is installed on your computer, the following box displays the version of Flash Player and your operating system. If Flash Player is not installed, an error message appears.

Issue
Flash Player installation was not successful.

Solution
1. 2. 3. 4. Download the uninstaller for Flash Player. Exit all browsers and other programs that use Flash Run the uninstaller. Verify that uninstallation is complete.

1. Download the uninstaller for Flash Player

The Flash Player uninstaller executes on both 64-bit and 32-bit version of the Windows operating systems.

uninstaller (671 KB)

Save the file in a location where you can find it easily after you restart your computer. For example, save it on your Windows desktop. Note: To uninstall Flash Player beta, use the corresponding Flash Player beta uninstaller available in Adobe Labs.

2. Exit all browsers and other programs that use Flash

The uninstaller does not work if any programs that use Flash are running on your computer.

Look at the taskbar. If the taskbar contains program icons for a browser or for a game that uses Flash, right-click each icon and choose Close. This example shows a browser in the taskbar:

Look at the icons in the system tray for programs that run in the background. Examples include AOL Instant Messenger, Yahoo! Messenger, and games that use Flash (any file with a name that ends in .swf). If you see such an icon, right-click the icon and click Exit, as shown in this example:

3. Run the uninstaller

1. Double-click the icon of the uninstaller that downloaded to your computer. 2. Follow the prompts. If you see the message "Do you want to allow the following program to make changes to this computer?," click Yes. 3. Delete Flash Player files and folders. 1. Click Start > Run. 2. Copy and paste the following and click OK. C:\Windows\system32\Macromed\Flash

3. Delete all the files in this folder. 4. Follow step 1 to step 3 for the following: C:\Windows\SysWOW64\Macromed\Flash %appdata%\Adobe\Flash Player %appdata%\Macromedia\Flash Player

4. Verify that uninstallation is complete

1. Restart your computer. 2. Open your browser and check the status of Flash Player.

See Also

Installation problems | Flash Player | Windows Installation issues when switching between release and debugger versions during development and testing

Keywords: uninstaller; testing; plug-in; plugin; Flash Player; detection; tn_14157 FOR ARCHIVED VERSION OF FLASH PLAYER [STANDALONE] http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html