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Contents

1.0 Introduction

1.1 Who should read this document

1.2 What is in this document

2.0 Feature Overview

2.1 Multi-networking and firewall policy

2.2 System policy

2.3 VPN integration

2.4 Users and authentication

2.5 Cache

2.6 Configuration export and import

3.0 Installation Process

3.1 Installation requirements

3.2 Network requirements

3.3 Installation procedure

3.4 Default settings

3.5 New ways to do familiar tasks

3.6 ISA Server computers with a single network adapter

4.0 Feature Walk-through

4.1 Scenario 1: Export a configuration

4.2 Scenario 2: Access the Internet from the Internal network

4.3 Scenario 3: Create and configure a restricted computer set

4.4 Scenario 4: Create a perimeter network using the Network Template Wizard
4.5 Scenario 5: Publish a Web server on the perimeter network

4.6 Scenario 6: Publish a Web server on the Internal network

4.7 Scenario 7: Configure virtual private networking

4.8 Scenario 8: Modify system policy

4.9 Scenario 9: Import a configuration

1.0 Introduction

Microsoft® Internet Security and Acceleration (ISA) Server 2004 introduces multi-
networking support, easy-to-use and highly integrated virtual private networking
configuration, extended and extensible user and authentication models, and improved
management features, including configuration import and export.

1.1 Who Should Read this Document

Read this document if you:

• Use ISA Server 2000 and want to learn about what is new in ISA Server 2004.
• Use another firewall and are new to ISA Server.
• Need an introduction to ISA Server 2004 features.
• Want to set up ISA Server in a laboratory and use a guided walk-through to learn
how to implement ISA Server in your company. For details, see Feature Walk-
through.

After you read this guide, for more information about ISA Server features and
functionality, see ISA Server Help.

1.2 What's in this document

This document includes an overview of product features introduced in this release of ISA
Server 2004. It also provides installation instructions. Most importantly, this document
includes walk-throughs that you can implement in a laboratory environment to
familiarize yourself with the product features. The best way to understand ISA Server
features is to use them, so we recommend that you set up a laboratory and try the walk-
throughs in this document. For details, see Feature Walk-through.

Much of the information included in this document is also available in online format,
integrated into ISA Server online Help.

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2.0 Feature Overview


The following table lists new and improved ISA Server 2004 features. More detail is
provided in the sections that follow.

Multi-networking
New or
Feature Description
improved
You can configure one or more networks, each with distinct
relationships to other networks. Access policies are defined
relative to the networks, and not necessarily relative to a
Multiple
given Internal network. Whereas in ISA Server 2000, all
New network
traffic was inspected relative to a local address table (LAT)
configuration
that included only address ranges on the Internal network,
ISA Server 2004 extends the firewall and security features
to apply to traffic between any networks.
The new multi-networking features of ISA Server enable
you to protect your network against internal and external
security threats, by limiting communication between clients
Unique per- even within your own organization. Multi-networking
New
network policies functionality supports sophisticated perimeter network (also
known as a DMZ, demilitarized zone, or screened subnet)
scenarios, so that you can configure how clients in different
networks access the perimeter network.
Stateful You can examine data crossing the firewall in the context of
New inspection of all its protocol and the state of the connection, no matter the
traffic source or destination.
You can use ISA Server to define relationships between
networks, depending on the type of access and
communication allowed between the networks. In some
NAT and route cases, you may want more secure, less transparent
New network communication between the networks. For these scenarios,
relationships you can define a network address translation (NAT)
relationship. In other scenarios, you want to simply route
traffic through ISA Server. In these cases, you can define a
route relationship.
ISA Server includes network templates, which correspond to
common network topologies. You can use the network
Network templates to configure the firewall policy for traffic between
New
templates networks. When you apply a network template, ISA Server
creates the necessary set of rules to allow traffic, in
accordance with your specified policy.
Virtual private networking
New or
Feature Description
improved
Improved VPN administration ISA Server includes a highly integrated virtual private
network (VPN) mechanism. You can administer VPN
connections through ISA Server Management as you
would administer physically connected networks and
clients. You have the full functionality of ISA Server
available for VPN connections, including monitoring,
logging, and session management.
VPN clients are configured as a separate network.
Therefore, you can create distinct policies for VPN
Stateful inspection clients. The rule engine discriminately checks requests
New
for VPN from VPN clients, statefully inspecting these requests
and dynamically opening connections, based on the
access policy.
Because of support for industry standard Internet
Interoperability Protocol security (IPSec), ISA Server 2004 can plug into
New with third-party environments with existing VPN infrastructures from
VPN solutions other vendors, including those employing IPSec tunnel
mode configurations for site-to-site connections.
VPN clients can be quarantined by ISA Server in the
Quarantined VPN Clients network, until their
New Quarantine Control
compliance with corporate security requirements is
verified.
Security and firewall
New or
Feature Description
improved
ISA Server 2004 extends ISA Server 2000 functionality, by
allowing you to control access and usage of any protocol,
including IP-level protocols. You can use applications such
Extensive
New as ping and tracert, and create VPN connections using the
protocol support
Point-to-Point Tunneling Protocol (PPTP). In addition,
Internet Protocol security (IPSec) traffic can be enabled
through ISA Server.
Users can be authenticated using built-in Microsoft
Windows® or Remote Authentication Dial-In User Service
(RADIUS) authentication types, or other namespaces. Rules
Improved Authentication can be applied to users or user groups in any namespace.
Third-party vendors can use the software development kit to
extend these built-in authentication types, offering
additional authentication mechanisms.
With ISA Server, you can place servers behind the firewall,
Improved Publishing either on the corporate network or on a perimeter network,
and securely publish their services.
Cache
New or
Feature Description
improved
Improved Cache With the centralized cache rule mechanism of ISA Server, you
rules can configure how objects stored in the cache are retrieved and
served from the cache.
Management
New or
Feature Description
improved
ISA Server includes new management features, making it
easier to secure your networks. New user interface features
Improved Management
include a task pane, a Help tab, an improved getting started
wizard, and a new look for the firewall policy editor.
ISA Server introduces the ability to export and import
configuration information. You can use this feature to save
Export and configuration parameters to an .xml file and then import the
New
import information from the file to another server, enabling simple
replication of firewall configurations for multiple site
deployment.
A single view presents a summarized version of key
New Dashboard monitoring information. If you note a problem, you can open
detailed monitoring views for more information.
The ISA Server log viewer displays the firewall logs in real
time. You can display logs in an online real time mode, or in a
New Log viewer
historic review mode. You can apply filtering on log fields to
identify specific entries.
You can generate recurring or one-time-only reports on Web
Improved Reporting
usage, application usage, network traffic patterns, and security.

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2.1 Multi-networking and firewall policy

Previously, the concept of an Internal network was all computers at your corporation. The
External network was all computers outside your corporation, generally accessible by
means of the Internet. Today's view of the network includes users accessing their
corporate networks using mobile computers, thereby making themselves virtually part of
different networks. Branch offices connect to headquarters, and they want to use
headquarters resources as if they are part of the network. Many corporations make their
servers on the corporate network—and especially their Web servers—publicly available,
but want to do so by separating those servers into a different network. The multi-
networking functionality of ISA Server enables you to secure these more complex
network scenarios. Multi-networking support affects most ISA Server firewall features.

You can use the multi-networking features of ISA Server to protect your network against
internal and external security threats by limiting communication between clients, even
within your own organization. You can define relationships between the various networks
you define in ISA Server, thereby determining how computers on each network
communicate with each other by way of ISA Server. You can also group computers into
ISA Server network objects such as computer sets and address ranges, and configure an
access policy specific to each network object.

In a common publishing scenario, you might want to isolate the published servers on
their own network, such as a perimeter network. The multi-networking functionality of
ISA Server supports such a scenario, so that you can configure how clients on the
corporate network access the perimeter network and how clients on the Internet access
the perimeter network. You can configure the relationships between the various networks,
defining different access policies between each network. Configuring a perimeter
network topology is made easier through network templates and network template
wizards in ISA Server.

The following figure illustrates a multi-networking scenario.

In the figure, the ISA Server computer connects between the Internet (External network),
the corporate network (Internal network), and the perimeter network. Three network
adapters are on the ISA Server computer, each connected to one of the networks. Using
ISA Server, you can configure different access policies between any pair of networks.
You can determine if and how computers on each of the networks communicate with each
other. Each network is isolated from the other, and is only made accessible when you
configure rules to allow communication.

To implement the multi-networking scenarios, ISA Server introduces the following


concepts:

• Networks. From an ISA Server perspective, a network is a rule element that can
contain one or more ranges of IP addresses and domains. Networks include one or
more computers, always corresponding to a specific network adapter on the ISA
Server computer. You can apply rules to one or more networks.
• Network objects. After you create networks, you can group them into sets of
network objects (subnets, address ranges, computer sets, URL sets, or domain
name sets). Rules can be applied to networks or to network objects.
• Network rules. You can configure network rules to define and describe a network
topology. Network rules determine if there is connectivity between two networks,
and what type of connectivity will be allowed. Networks can be connected in one
of the following ways: network address translation (NAT) or route.

2.1.1 Networks and network objects

Networks include one or more computers, typically corresponding to a physical network,


defined by ranges of IP addresses. Network objects are any group of computers that you
define, for example, single networks, network sets of two or more networks, or
computers sets for which you want to create distinct access rules. You can apply rules to
one or more networks or network objects, or to all addresses except those in the specified
network or network object. Each network adapter on the computer can be mapped to a
single network. You can establish the types of ISA Server clients that are supported on a
particular network: Firewall, Web Proxy, or both.

ISA Server comes preconfigured with the following networks:

• External. This network includes all computers (IP addresses) that are not
associated with any other Internal network. The default External network cannot
be deleted.
• Internal. Upon installation, this network includes all computers (IP addresses)
associated with the internal network address card on the ISA Server computer.
• Local Host. This network represents the ISA Server computer. The Local Host
network cannot be modified or deleted.
• Quarantined VPN Clients. This network contains addresses of VPN clients that
have not yet been approved to access the corporate network. Typically, computers
in this network are allowed limited access to the corporate network.
• VPN Clients. This network contains addresses of VPN clients that are currently
connected. It is dynamically updated as VPN clients connect or disconnect from
the ISA Server computer. The VPN Clients network cannot be deleted.

The Local Host, VPN Clients, and External networks are built-in networks, which cannot
be deleted or created by the user. The Internal network is a predefined network, which is
created upon installation, and it can be modified or deleted.

Network sets can be configured to include specific networks. Alternatively, network sets
can be defined to not include (that is, exclude) specific networks.

These rules can be applied to networks, network sets, or network objects:

• Network rules
• Access rules
• Publishing rules
For access rules, you specify a destination network and a source network to which the
rule is to be applied. The source network indicates which networks are allowed or denied
access to the specified destination networks. For server publishing rules, you specify a
source network, which is allowed access to a specific computer.

2.1.2 Network rules

Network rules define and describe a network topology. Network rules determine if there
is connectivity between two networks, and what type of connectivity is defined.
Networks can be connected in one of the following ways:

• Network address translation (NAT). When you specify this type of connection,
ISA Server replaces the IP address of the client on the source network with its
own IP address. NAT network rules might be used when defining a relationship
between your Internal network and the External network.
• Route. When you specify this type of connection, client requests from the source
network are directly relayed to the destination network. The source client address
is included in the request. A route network rule might be used when you publish a
server located on the perimeter network.

Route network relationships are bidirectional. If a route relationship is defined from


network A to network B, a route relationship also exists from network B to network A.
Conversely, NAT relationships are unique and unidirectional. If a NAT relationship is
defined from network A to network B, no network relationship can be defined from B to
A. You can create a network rule defining both relationships, but the second network rule
in the ordered list of rules will be ignored by ISA Server.

Upon installation, the following default rules are created:

• Local Host Access. This rule defines a route relationship between the Local Host
network and all other networks.
• VPN Clients to Internal Network. This rule defines a route relationship between
the two VPN client networks (VPN Clients and Quarantined VPN Clients) and the
Internal network.
• Internet Access. This rule defines a NAT relationship between the Internal
network and the External network.

Network rules are processed in order, for each network.

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2.2 System policy

When you install ISA Server, a default system policy is created. The system policy
defines access rules between the ISA Server computer and the networks connected to it,
for specific resource access.
Note: All of the system policy categories are enabled by default when you install ISA
Server, with the policy applied specifically to the Internal network. You can modify the
settings of the system policy. We recommend that you disable the categories of the
system policy that you do not require in your configuration of ISA Server.

The system policy contains the following categories:

• Network Services
• Authentication Services
• Remote Management
• Firewall Client
• Diagnostic Services
• Logging
• Remote Monitoring
• Various

When you enable or disable a system policy configuration group or an item under a
configuration group, ISA Server enables or disables the related system policy access
rules.

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2.3 VPN integration

ISA Server helps you set up and secure a virtual private network (VPN). A VPN is a
collection of computers that are connected to the corporate network securely from remote
locations on the Internet. With a VPN, you can send data between two computers across a
shared or public network in a manner that emulates a point-to-point private link.

VPN connections allow users who work at home or other remote sites to obtain a remote
access connection to an organization server, using the infrastructure provided by a public
internetwork, such as the Internet. From the user's perspective, the VPN is a point-to-
point connection between the computer (the VPN client) and an organization server (the
ISA Server computer). The exact infrastructure of the shared or public network is
irrelevant, because it appears as if the data is sent over a dedicated private link.

VPN connections also allow organizations to have routed connections with other
organizations over a public internetwork, such as the Internet, while maintaining secure
communications (for example, between offices that are geographically separate). A routed
VPN connection across the Internet logically operates as a dedicated wide area network
(WAN) link.

There are two types of VPN connections:


• Remote access VPN connection. A client makes a remote access VPN
connection that connects to a private network. ISA Server provides access to the
entire network to which the VPN server is attached.
• Site-to-site VPN connection. A VPN server makes a site-to-site VPN connection
that connects two portions of a private network securely. ISA Server provides a
connection to the network to which the ISA Server computer is attached.

By using the ISA Server computer as the VPN server, you benefit by protecting your
corporate network from malicious VPN connections. Because the VPN server is
integrated into the firewall functionality, VPN users are subject to the ISA Server access
policy defined for the preconfigured VPN Clients network. All VPN clients belong to the
VPN Clients network, and they are allowed access to resources on the Internal network in
accordance with a predefined policy.

Although the VPN users are virtually part of the Internal network address range, they are
not necessarily subject to the Internal network's access policy, as you configured it for
ISA Server. Special rules can be configured to allow users access to network resources.

Because an access policy can be configured for the VPN Clients network, VPN clients
are subject to the same stateful inspection mechanisms as any client communicating
between networks through ISA Server.

All VPN connections to the ISA Server computer are logged to the Firewall log. This
enables you to audit VPN connections.

When you configure the VPN, you can set aside a pool of static IP addresses for the VPN
users' computers. When a VPN client connects to the local network, it is assigned an IP
address from this address pool. Alternatively, you can choose to have IP addresses
assigned to VPN clients dynamically, by a Dynamic Host Configuration
Protocol (DHCP) server. The IP address is added to the VPN Clients network.

Additionally, you can enable quarantine mode for VPN. By enabling quarantine mode,
you ensure that a client is checked for compliance with corporate software policy before
it is allowed to join the VPN Clients network, typically with unlimited access to the
Internal network. Quarantine Control provides phased network access for remote (VPN)
clients by restricting them to a quarantine mode before actually allowing them access to
the network. After the client computer configuration is either brought into or determined
to be in compliance with your organization's specific quarantine restrictions, standard
VPN policy is applied to the connection in accordance with the type of quarantine you
specify. Quarantine restrictions might specify, for example, that specific antivirus
software is installed and enabled while connected to your network. Although Quarantine
Control does not protect against attackers, computer configurations for authorized users
can be verified and, if necessary, corrected before they can access the network. A timer
setting is also available, which you can use to specify an interval at which the connection
is dropped if the client fails to meet configuration requirements. For more information,
see the document VPN Roaming Clients in ISA Server 2004.
You can create two different policies for each of the VPN client networks:

• Quarantined VPN Clients network. You restrict access to the servers from
which the client can download necessary updates to achieve compliance with your
software policy.
• VPN Clients network. You can allow access to all corporate (Internal network)
resources, or restrict access as appropriate. The VPN Clients network will have a
NAT relationship with the External network. A network rule defining a NAT
relationship between the VPN network and the External network will be
configured.

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2.4 Users and authentication

With the new ISA Server functionality, you can apply access policy to Windows users or
to users authenticated by different authentication mechanisms (namespaces), such as
Remote Authentication Dial-In User Service (RADIUS). ISA Server supports the
following authentication mechanisms:

• Web Proxy clients. Basic authentication (using Active Directory® directory


service or RADIUS), Digest authentication, Integrated Windows authentication,
or certificates.
• VPN clients. Challenge Handshake Authentication Protocol (CHAP), Microsoft
Challenge Handshake Authentication Protocol (MS-CHAP), MS-CHAP version 2,
Extensible Authentication Protocol (EAP), and RADIUS.
• Firewall clients. Kerberos or NTLM.

ISA Server features an authentication extensibility mechanism that allows third-party


vendors to implement additional authentication schemes.

You can use ISA Server to apply access policy or publishing policy to specific users or IP
addresses. Users can be grouped into user sets, and rules can be applied to user sets.
When you create a user set, you can add Windows, RADIUS, and SecurID users to the
set. You can then apply access rules to that set.

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2.5 Cache

With cache rules, you can specify the types of content stored in the cache, and how
objects are served from the cache. Depending on your organization's needs, cache rules
can be applied to content from all sites or to specified sites, and to all content or limited
to specified content types. In addition, you can limit the amount of time that objects are
considered valid, and the way cache rules handle expired objects.
By default, an object is stored in the cache only if its source and request headers indicate
to do so. However, you can specify which objects are stored based on the following
options:

• Never, no content will ever be cached. This option disables caching for this rule.
• If source and request headers indicate to cache. An object is stored in cache if
indicated by the headers.

If you select the second option, you can also choose to cache the following:

• Dynamic content. If content is dynamic, objects will be cached, regardless of the


response headers.
• Content for offline browsing. This includes 302 and 307 responses.
• Content requiring user authentication for retrieval. Authentication from the
user is required.

With cache rules configuration, you can define whether caching will be enabled for
Hypertext Transfer Protocol (HTTP), File Transfer Protocol (FTP), and Secure Sockets
Layer (SSL) responses. In addition, you can configure the cache rule to limit cached
content according to file size.

Cached HTTP and FTP objects expire according to Time to Live (TTL) settings. For
HTTP objects, expiration is configured based on TTL, defined in the response header,
and the TTL boundaries defined in the cache rule. TTL boundaries are calculated as a
percentage of content age, which is the amount of time since an object was created or
modified. FTP objects expire according to the TTL defined for FTP objects in the cache
rule.

As part of the cache rules configuration, you can define how objects stored in the cache
are retrieved and served from the cache. Before ISA Server determines how the request
will be routed, as defined in the network routing rules, ISA Server checks whether a valid
copy of the object exists in the cache. An object is considered valid if its TTL period did
not expire, as specified in the HTTP caching properties or on the object itself. Depending
on how you configure the routing rule's cache properties, ISA Server will retrieve the
object from the cache. You can configure ISA Server to do one of the following:

• Retrieve an object from the cache, only if the object is still valid. If an object is
not valid, the request is routed to the server and retrieved.
• Retrieve an object from the cache, regardless of whether the object is still valid or
not. If there is no version of the object in the cache, the request is routed to the
server.
• Never route the request. If no version of the object is found in the cache, an error
page is returned.

Cache rules are ordered, with the default cache rule processed last. For each new
connection, the ISA Server computer processes the cache rules in order (that is, the first
rule is processed first). If the request matches the conditions specified by the rule, the
request is routed, redirected, and cached accordingly. Otherwise, the next rule is
processed. This continues until the last, default rule is processed, and applied to the
request.

When you install ISA Server, it configures a default cache rule. The default rule is
initially configured so that only valid, requested objects will be retrieved from the ISA
Server cache. If the object in the cache is not valid, it will be retrieved directly from the
Internet. You cannot modify how the default cache rule retrieves objects.

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2.6 Configuration export and import

ISA Server includes an export and import feature that you can use to save the server
configuration parameters to an .xml file, and then import the information from the file to
another server. You can save your configuration to any directory and file name for which
you have write permissions.

When a configuration is exported, all general configuration information is exported by


default. This includes access policy rules, publishing rules, rule elements, alert
configuration, cache configuration, and ISA Server properties. Some server specific
configuration information can be exported, if you select to do so. In addition, you can
select to export user permission settings and confidential information, such as user
passwords. Confidential information included in the exported file is encrypted. When
importing the file, a password is required to open and decrypt this information. This
password is set during the export process.

When you export a specific object, the following is exported:

• The specified object, including all property values.


• All descendant objects that are contained within the hierarchy, starting at the
specified object.

For example, if you export an access rule, the network objects and user sets used in the
creation of that rule are also exported, and will be imported when you later import the
rule.

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3.0 Installation Process

Before installing this software, refer to the release notes provided with the CD.

Before you install ISA Server, you must set up the hardware and configure the software
of the computer that will run ISA Server.
3.1 Installation requirements

To use ISA Server, you need:

• A personal computer with a 550 megahertz (MHz) or higher Pentium II-


compatible CPU.
• Microsoft Windows Server™ 2003 or Windows® 2000 Server operating system.

Note: If you install ISA Server on a computer running Windows 2000 Server,
note the following additional requirements: Windows 2000 Service Pack 4 or later
must be installed. Internet Explorer 6 or later must be installed. If you are using
the Windows 2000 SP4 slipstream, you must also install the hotfix specified in
article 821887, "Events for Authorization Roles Are Not Logged in the Security
Log When You Configure Auditing for Windows 2000 Authorization Manager
Runtime," in the Microsoft Knowledge Base. For more up-to-date information
about setup and system requirements for ISA Server 2004, see ISA Server Setup
and System Requirements.

• 256 megabytes (MB) of memory.


• 150 MB of available hard disk space. This is exclusive of hard disk space you
want to use for caching.
• One network adapter that is compatible with the computer's operating system, for
communication with the Internal network.
• An additional network adapter for each network connected to the ISA Server
computer.
• One local hard disk partition that is formatted with the NTFS file system.

Note You can use ISA Server on a computer that has only one network adapter.
Typically, you will do so when another firewall is located on the edge of the
network, connecting your corporate resources to the Internet. In this single
adapter scenario, ISA Server typically functions to provide an additional layer of
application filtering protection to published servers, or to cache content from the
Internet. For more information, see ISA Server computers with a single network
adapter.

Warning: Do not install ISA Server on a multi-processor computer with more


than four processors.

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3.2 Network requirements

ISA Server requires both a Domain Name System (DNS) server and Dynamic Host
Configuration Protocol (DHCP) server. We recommend that you have both a DHCP and
DNS server installed on a computer running Windows Server 2003 or Windows 2000
Server in your Internal network. If necessary, you can host the DNS and DHCP servers
on the ISA Server computer.

3.2.1 DNS server

DNS is the name resolution protocol for TCP/IP networks, such as the Internet. A DNS
server hosts the information that enables client computers to resolve memorable,
alphanumeric DNS names to the IP addresses that computers use to communicate with
each other.

3.2.2 DHCP server

DHCP servers centrally manage IP addresses and related information and provide it to
clients automatically. This allows you to configure client network settings at a server,
instead of configuring them on each client computer.

3.2.3 Configuring the DNS and DHCP servers

To open the Configure Your Server Wizard, click Start, point to All Programs, point to
Administrative Tools, and then click Configure Your Server Wizard. You will have to
run the wizard twice: once to configure the DNS server, and once to configure the DHCP
server.

When you configure your server to include a DNS server, when the Configure Your
Server Wizard completes, the Configure a DNS Server Wizard appears. Review the DNS
checklists by clicking DNS Checklists, and then follow the wizard instructions to
configure the DNS server.

When you configure your server to include a DHCP server, the Configure Your Server
Wizard launches the New Scope Wizard. Follow the instructions of the New Scope
Wizard to define the scope for the DHCP server.

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3.3 Installation procedure

To install ISA Server software, follow these steps:

1. Insert the ISA Server CD into the CD drive, or run ISAautorun.exe from the
shared network drive.
2. In Microsoft ISA Server Setup, click Install ISA Server.
3. After the setup program prompts that it has completed determining the system
configuration, on the Welcome page, click Next.
4. If you accept the terms and conditions stated in the user license agreement, click I
accept the terms in the license agreement, and then click Next.
5. Type your customer details, and then click Next.
6. Click Typical Installation, Full Installation, or Custom Installation.

There are four components that can be installed:

o ISA Server Services. The services that comprise ISA Server.


o ISA Server Management. The ISA Server Management user interface.
o Firewall Client Installation Share. A location from which client
computers can install the Firewall Client software. This is typically
installed on a computer other than the ISA Server computer, so it is not
part of the Typical Installation option. The Firewall Client Share can be
installed on computers running Windows Server 2003, Windows 2000
Server, or Windows XP.
o Message Screener. A component that you configure to screen e-mail
messages for keywords and attachments. This component must be
installed on a Simple Mail Transfer Protocol (SMTP) server, which is
typically not your ISA Server computer.

Typical Installation installs ISA Server Services and ISA Server Management.
Full Installation installs all four components. Custom Installation enables you
to select which components you will install.

7. Click Next.
8. Configure the Internal network. Follow these steps:

a.Click Add.
b.Click Select Network Adapter.
c.Select Add address ranges based on the Windows Routing Table.
d.Select one or more of the adapters that are connected to the Internal
network. These addresses will be included in the Internal network that is
defined by default for ISA Server.
e.Clear the selection of Add the following private IP ranges, unless you
want to add those ranges to your Internal network.
f.Click OK. Read the Setup Message, click OK, click OK again to finish the
Internal network configuration, and then click Next.
2. On the Firewall Client Connection Settings page, select whether you want to
allow nonencrypted connections between Firewall clients and the ISA Server
computer. The ISA Server 2004 Firewall Client software uses encryption, but
older versions do not. Also, some versions of Windows do not support encryption.
You can select the following:

o Allow non-encrypted Firewall client connections. To allow Firewall


clients running on versions of Windows that do not support encryption to
connect to the ISA Server computer.
o Allow Firewall clients running earlier versions of the Firewall client
software to connect to ISA Server. This option is available only if the
first option is selected.
9. On the Services page, review the list of services that will be stopped or
disabled during installation of ISA Server. To continue the installation,
click Next.
10. Click Install.
11. After the installation is complete, if you want to invoke ISA Server
Management immediately, select the Invoke ISA Management check
box, and then click Finish.

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3.4 Default settings

After installation, ISA Server uses the default settings that are listed in the following
table.

Feature Default setting


User Members of the Administrators group on the local computer can configure
permissions firewall policy.
The following network rules are created:

• Local Host Access. Defines a routed network relationship between


the Local Host network and All Networks. This defines a network
relationship to other networks, needed by services running on the
ISA Server computer.
• Internet Access. Defines a NAT network relationship from the
Network
Internal network, the Quarantined VPN Clients network, and the
settings
VPN Clients network, to the External network. Access will be
allowed only if you configure the appropriate access policy.

• VPN Clients to Internal Network. Defines a routed network


relationship between the VPN Clients network and the Internal
network. Access will be allowed only if you enable VPN client
access.
The following default rules are created:

• Default rule. This rule denies all traffic between all networks.
Access rules
• System policy rules. A series of rules that allow the ISA Server
computer to interact with other network resources.
Publishing No internal servers are accessible to external clients.
Web Default Rule. This rule specifies that all Web Proxy client requests are
chaining retrieved directly from the Internet.
Caching The cache size is set to 0. All caching is therefore disabled.

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3.5 New ways to do familiar tasks

The following table lists common tasks you can perform using ISA Server 2004 and
compares these tasks to how they were performed using ISA Server 2000.

If you want to In ISA Server 2000 In ISA Server 2004


Create a static packet
filter allowing access to
Publish co-located
the specific server Create a server publishing rule.
servers.
located on the ISA
Server computer.
Verify that the default network rule, which
Enable an
Create a static packet is created upon installation, accurately
application on the
filter allowing access to defines a relationship between the Local
ISA Server
the specific port on the Host network and the External network.
computer to access
ISA Server computer. Then, create an access rule that allows
the Internet.
access to the specific protocol.
The Internal network replaces the local
Click Local Address
Configure the local address table, and is configured as part of
Table on any service's
address table (LAT). the setup process. You can subsequently
properties.
reconfigure the Internal network.
Create a protocol definition, specifying any
IP-based protocols were
Configure IP-based of the following protocols: TCP, UDP,
supported in a limited
protocol support. ICMP, or IP-level. If you select IP-level,
fashion.
you can specify any low-level protocol.
Use the VPN wizards to
Configure virtual configure client-to- Configure and enable VPN properties and
private networking. router or router-to-router monitor VPN connections.
VPN.
On the array properties,
Each network has its own listener, the
Configure outgoing click the Outgoing Web
network adapter that is responsible for
Web request requests tab and
listening for requests bound for that
properties. configure listener
network.
properties.
On the array properties,
Web listeners are used as part of each Web
Configure incoming click the Incoming Web
publishing rule. When you configure a Web
Web request requests tab and
publishing rule, you specify which Web
properties. configure listener
listener to use for that rule.
properties.

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3.6 ISA Server computers with a single network adapter


You can install ISA Server on computers with a single network adapter. Typically, you
will do so when another firewall is located on the edge of the network, connecting your
corporate resources to the Internet. In this single adapter scenario, ISA Server is typically
used to cache content from the Internet for use by clients on the corporate network.

3.6.1 Internal network

One of the fundamental features of ISA Server is its ability to connect multiple networks.
When ISA Server is installed on a single adapter computer, however, it recognizes only
one network-the Internal network. The Internal network comprises all IP addresses, with
the following exceptions: 0.0.0.0, 255.255.255.255, and the address range 127.0.0.0-
127.255.255.255.

3.6.2 Installing ISA Server on a single adapter computer

As part of the setup process, you specify the addresses in the Internal network. When you
install ISA Server on a computer with one network adapter, be sure to include all
addresses except 0.0.0.0, 255.255.255.255, and the address range 127.0.0.0-
127.255.255.255.

You can use the Single Network Adapter network template to configure your single
adapter ISA Server computer. To use the template, in ISA Server Management, expand
the Configuration node, and select Networks. In the task pane, on the Templates tab,
select Single Network Adapter to start the Network Template Wizard. Follow the wizard
steps to complete the configuration. We recommend that you use the default settings
provided by the Network Template Wizard.

3.6.3 Caching

You can deploy ISA Server on a single adapter computer as a forward proxy and caching
server, which provides clients with optimized access to the Internet. In this scenario, you
can configure ISA Server to maintain a centralized cache of frequently requested Internet
objects that can be accessed by any Web browser client, and use cache rules to manage
the cache. In this scenario, you will modify the default firewall policy to allow internal
clients access to the Internet. Although all IP addresses are considered to be on the same
Internal network, ISA server will deny Web traffic due to the default Deny All rule. You
therefore need to create a rule that allows Web traffic to pass between the networks. To
enable this caching scenario, you must create an access rule that allows all clients to use
HTTP (and HTTPS and FTP, as appropriate). Because the Internal network is uniquely
defined to include all addresses, the source and destination networks for this rule should
be internal.

3.6.4 Single adapter mode functionality

When you install ISA Server on a computer with a single adapter, the following ISA
Server features cannot be used:
• Firewall clients
• Virtual private networking
• IP packet filtering
• Multi-network firewall policy
• Server publishing
• Application level filtering

This results in a limited security role for ISA Server in your network.

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4.0 Feature Walk-through

ISA Server supports a highly flexible, multi-networking environment, enabling you to


securely connect numerous networks with varying access permissions. Some sample
scenarios illustrating the multi-networking environment and functionality are described in
the following sections. Note that the scenarios do not illustrate the complete scope of new
features included in this release. Rather, they demonstrate some of the more common
firewall scenarios that you can deploy using ISA Server. By performing the walk-through
steps in a simple laboratory environment, you can become familiar and comfortable with
some of the ISA Server 2004 features and with the user interface.

We recommend that you always create your ISA Server configuration in a laboratory
environment before you try it in production.

The scenarios assume a lab configuration connecting an Internal network to the Internet.
Various servers are published on a perimeter network (also known as a DMZ,
demilitarized zone, or screened subnet). Virtual private network (VPN) clients can access
resources on the Internal network. We recommend that you set up three isolated networks
in a laboratory environment before deploying a solution in a production environment. The
laboratory used in this feature walk-through consists of:

• A network simulating your corporate network, called CorpNet. In the walk-


through, CorpNet spans this address range: 10.0.0.0 through 10.255.255.255.
• A network simulating the Internet, called MockInternet. In the walk-through,
MockInternet spans this address range: 192.168.0.0 through 192.168.255.255.
• A perimeter network, called PerimeterNet. In the walk-through, PerimeterNet
spans this address range: 172.16.0.0 through 172.31.255.255.

The following figure illustrates the scenario environment.


The figure illustrates the following computers:

• Two client computers, referred to as InternalClient1 and InternalClient2, with


Windows® XP installed. These computers are on the CorpNet domain.
• A server, referred to as InternalWebServer, with Windows Server 2003 and
Internet Information Services (IIS) installed. This computer is on the CorpNet
domain.
• A domain controller is assumed to be located on the CorpNet. The domain
controller is used for client authentication.
• A computer, referred to as Perimeter_IIS, with Windows Server 2003 installed.
IIS is also installed on this computer. The computer is on the PerimeterNet
domain.
• A computer, referred to as External1, with Windows Server 2003 and IIS
installed. This computer is on MockInternet.
• A Web server, referred to as ExternalWebServer. This computer is on
MockInternet.
• A computer, referred to as ISA_1, with Windows Server 2003 and ISA
Server 2004 installed. It has three network adapters installed:
o The IP address of the adapter connected to CorpNet is 10.0.0.1.
o The IP address of the adapter connected to PerimeterNet is 172.16.0.1.
o The IP address of the adapter connected to MockInternet is 192.168.0.1.

Note: There are no DNS servers described in the configuration. The scenario assumes
that a DNS server is installed on the domain controller on CorpNet. The scenario also
assumes that there is name resolution within each network, but not between the networks.

The configuration would be similar in a production environment. The differences would


be in the use of the default ISA Server defined External network (representing the
Internet) rather than MockInternet, and the use of your real IP address ranges for your
internal and perimeter networks.
Different computers are required to test the various scenarios. The following table lists
which computers are required for each scenario.

Scenario Computers required


4.1 Export a configuration ISA_1
ISA_1, InternalClient1,
4.2 Access the Internet from the Internal network
ExternalWebServer
4.3 Create and configure a restricted computer set ISA_1, InternalClient2, External1
4.4 Create a perimeter network using the Network
ISA_1
Template Wizard
4.5 Publish a Web server on the perimeter network ISA_1, External1, Perimeter_IIS
ISA_1, InternalWebServer,
4.6 Publish a Web server on the Internal network
External1
4.7 Configure virtual private networking ISA_1, External1, InternalClient1
4.8 Modify system policy ISA_1
4.9 Import a configuration ISA_1

Before you begin configuring the following scenarios, verify that the routing tables on the
computers are properly configured. On each network, the default gateway must be set to
the IP address of the ISA Server computer's adapter for that network. For example, to set
the default gateway for Perimeter_IIS, type the following at a command prompt on the
Perimeter_IIS computer:

route add 0.0.0.0 MASK 0.0.0.0 172.16.0.1

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4.1 Scenario 1: Export a configuration

This scenario illustrates the export feature of ISA Server. You can save all or parts of an
ISA Server computer's configuration to an .xml file. This enables you to duplicate all or
part of a configuration from one ISA Server computer to another, or to preserve a
configuration before you make substantial changes, so that you can revert to an earlier
configuration.

In this scenario, you will export the configuration of the ISA Server computer to an .xml
file before you make any of the changes associated with the scenarios that follow. To
export the configuration, perform the following steps:

1. Open Microsoft ISA Server Management and click ISA_1.


2. In the task pane, on the Tasks tab, click Export ISA Server Configuration to a
File. This will export the configuration of ISA_1, exactly as it is at the time of
export.
3. In Export Configuration, in Save in, select the location where you want to save
the export file. In File name, type the file name of the .xml file to which you want
to export the configuration, such as MyDefaultConfig.xml, and click Export.

Notes You can choose to export user permission settings, by selecting Export
user permission settings. User permission settings contain the security roles of
ISA Server users, for example, indicating who has administrative rights.

If you want to export confidential information, select Export confidential


information. If you do, confidential information will be encrypted during export.
If you export confidential information, you will be prompted to provide a
password during the export process. You will need this password when you import
the firewall policy configuration.

4. When the export operation has completed, click OK to close the status dialog
box.

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4.2 Scenario 2: Access the Internet from the Internal


network

In this scenario, internal clients require secured connectivity to the Internet. The
following computers are required:

• ISA_1, with at least two network adapters


• InternalClient1, on CorpNet, to test the scenario
• ExternalWebServer, on MockInternet, to test the scenario

The goal is to access ExternalWebServer from InternalClient1 through ISA_1.

The routing table on InternalClient1 routes all requests for external addresses to the
internal IP address of the ISA Server computer (the IP address of the network adapter
card that is connected to the Internal network). The ISA Server computer is serving as the
default gateway for all Internal network requests for external IP addresses.

The following sections describe how to configure the solution:

• 4.2.1 Configure the Internal network


• 4.2.2 Create network rules
• 4.2.3 Create policy rules
• 4.2.4 Test the scenario

4.2.1 Configure the Internal network


As part of the setup process, you specified the address range in your Internal network,
thereby configuring the Internal network. Verify that the configuration is valid, and that
the Internal network contains only addresses on Corpnet. On ISA_1, perform the
following steps:

1. Open Microsoft ISA Server Management, expand ISA_1, expand the


Configuration node, and click Networks.
2. In the details pane, on the Networks tab, the address ranges included in each
network are shown.
3. Verify that only IP addresses of computers on your corporate network are
included in the Internal network.

Note: If necessary, you can reconfigure the Internal network by double-clicking


Internal on the Networks tab to open the Internal Properties dialog box. Select
the Addresses tab, and use the Add and Remove buttons to add or remove
address ranges from the network. You can also use the Add Adapter button to
add all of the IP ranges associated with a particular network adapter, or the Add
Private button to add private address ranges.

4. Double-click Internal in the Networks tab to open the Internal Properties


dialog box. On the Web Proxy tab, verify that Enable Web Proxy clients is
selected, that Enable HTTP is selected, and that in HTTP Port, 8080 is
specified, and then click OK.

4.2.2 Create network rules

As part of the installation process, a default Internet Access network rule was created.
This rule defines a relationship between the Internal network and the External network.
To verify the rule configuration, perform the following steps:

1. Expand the Configuration node, and click Networks.


2. On the Network Rules tab, double-click the Internet Access rule to display the
Internet Access Properties dialog box.
3. On the Source Networks tab, verify that Internal is listed. If it is not, do the
following:
a. Click Add.
b. In Add Network Entities, click Networks, click Internal, click Add, and
then click Close.
4. On the Destination Networks tab, verify that External is listed. If it is not, do the
following:
a. Click Add.
b. In Add Network Entities, click Networks, click External, click Add,
and then click Close.
5. On the Network Relationship tab, select Network Address Translation (NAT).
6. Click OK.
7. In the details pane, click Apply to apply changes, if you made any.
4.2.3 Create policy rules

To allow the internal client access to the Internet, you must create an access rule allowing
the internal clients to use HTTP and HTTPS protocols. Perform the following steps:

1. Click Firewall Policy. On the task pane, select the Tasks tab, and click Create
New Access Rule to start the New Access Rule Wizard.
2. On the Welcome page, type the name of the rule. For example, type Allow
Internal clients HTTP and HTTPS access to the Internet. Then, click Next.
3. On the Rule Action page, select Allow, and then click Next.
4. On the Protocols page, in This rule applies to, select Selected protocols, and
then click Add.
5. In the Add Protocols dialog box, expand Common Protocols. Click HTTP,
click Add, click HTTPS, click Add, and then click Close. Then, click Next.
6. On the Access Rule Sources page, click Add.
7. In the Add Network Entities dialog box, click Networks, and then select
Internal. Click Add, and then click Close. Then, click Next.
8. On the Access Rule Destinations page, click Add.
9. In the Add Network Entities dialog box, click Networks, and then select
External. Click Add, and then click Close. Then, click Next.
10. On the User Sets page, verify that All Users is specified. Then, click Next.
11. Review the summary page, and then click Finish.
12. In the details pane, click Apply to apply the changes you made. Note that it may
be a few moments before the changes are applied.

4.2.4 Test the scenario

To verify that the scenario works, InternalClient1 will access ExternalWebServer on the
External network (MockInternet).

On InternalClient1, perform the following steps:

1. On InternalClient1, open Internet Explorer 6.0.


2. In Internet Explorer, click the Tools menu, and then click Internet Options.
3. On the Connections tab, click LAN Settings.
4. In Proxy server, select the Use a proxy server for your LAN check box.
5. In Address, type the computer name of ISA_1 and in Port, type 8080. If there is
no DNS server in your lab configuration, use the IP address of ISA_1 rather than
its name.
6. Verify that Automatically detect settings is not selected.
7. Close Internet Explorer. Then, reopen Internet Explorer.
8. In Internet Explorer, in Address, type the IP address of ExternalWebServer.
Note that if a DNS server is available for name resolution on MockInternet, you
can type the fully qualified domain name (FQDN) of ExternalWebServer.
If your browser displays the Web page published on ExternalWebServer, InternalClient1
accessed ExternalWebServer, and you have successfully configured this scenario.

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4.3 Scenario 3: Create and configure a restricted computer


set

In this scenario you will create a computer set within the Internal network, and deny it
access to the Internet. The following computers are required:

• ISA_1 with at least two network adapters.


• InternalClient2, on CorpNet.
• ExternalWebServer, on MockInternet, to test the scenario.

The following sections describe how to configure the solution:

• 4.3.1 Configure the restricted computer set


• 4.3.2 Restrict access to the Internet
• 4.3.3 Test the scenario

4.3.1 Configure the restricted computer set

The following example uses the IP addresses associated with the lab deployment Internal
network: 10.0.0.0 through 10.255.255.255. In the example, you will create a computer set
containing the IP addresses 10.54.0.0–10.55.255.255, which includes InternalClient2.
Perform the following steps:

1. Open Microsoft ISA Server Management, expand ISA_1, and click Firewall
Policy.
2. On the task pane, select the Toolbox tab, select Network Objects, click New, and
then select Computer Set.
3. In Name, type a name for the new computer set, such as Restricted Computer
Set.
4. Click Add and select Address Range.
5. In the New Address Range Rule Element dialog box, provide a name for the
address range, such as Range for Restricted Computer Set. Provide an IP
address range that includes the address of InternalClient2, such as 10.54.0.0–
10.55.255.255, and then click OK.
6. Click OK to close the New Computer Set Rule Element dialog box.
7. In the details pane, click Apply to apply the changes you made.
8. Save the network configuration to an .xml file, so that if you make a make a
configuration change that changes or destroys this network object, you can
recover its configuration. On the task pane, in the Toolbox tab, select Network
Objects, expand Computer Sets, right-click the newly defined computer set, and
select Export Selected. Choose a location in which to save the file containing the
configuration information, and a name that describes its contents, such as
Restricted computer set export file. Click Export to export the configuration.
9. When the export operation is complete, click OK to close the status dialog box.

4.3.2 Restrict access to the Internet

You can now create an access rule denying Internet access to the computer set. Note that
the order of the access rules will affect whether the computer set will be able to access the
Internet. ISA Server reads access rules in order, and will allow access if it reads the
Internal network allow rule before it reads the Restricted Computer Set deny rule.

To create an access rule that denies access from the Restricted Computer Set to the
External network, perform the following steps:

1. Click Firewall Policy. In the task pane, select the Tasks tab, and click Create
New Access Rule to start the New Access Rule Wizard.
2. On the Welcome page, type the name of the rule. For example, type Deny
Restricted Computer Set HTTP and HTTPS access to the Internet. Then,
click Next.
3. On the Rule Action page, select Deny, and then click Next.
4. On the Protocols page, in This rule applies to, select Selected protocols, and
then click Add.
5. In the Add Protocols dialog box, click Common Protocols. Click HTTP, click
Add, click HTTPS, click Add, and then click Close. Then, click Next.
6. On the Access Rule Sources page, click Add.
7. In the Add Network Entities dialog box, click Computer Sets, and then select
Restricted Computer Set. Click Add, and then click Close. Then, click Next.
8. On the Access Rule Destinations page, click Add.
9. In the Add Network Entities dialog box, click Networks, and then select
External. Click Add, and then click Close. Then, click Next.
10. On the User Sets page, verify that All Users is specified. Then, click Next.
11. Review the summary page, and then click Finish.
12. In the details pane, click Apply to apply the changes you made.
13. Save the rule to an .xml file so that if you make a basic change, such as running a
Network Template Wizard, you can import the rule. In the details pane, right-click
the newly defined rule, and select Export Selected. Choose a location in which to
save the file containing the rule information, and a name that describes its
contents, such as Restricted Computer Set Internet Deny Rule.xml. Click
Export to export the rule.
14. When the export operation is complete, click OK to close the status dialog box.

4.3.3 Test the scenario

To verify that the scenario works, InternalClient2 in the Restricted Computer Set will try
to access ExternalWebServer on the External network (MockInternet).
On InternalClient2, perform the following steps:

1. On InternalClient2, open Internet Explorer 6.0.


2. In Internet Explorer, click the Tools menu, and then click Internet Options.
3. On the Connections tab, click LAN Settings.
4. In Proxy server, select the Use a proxy server for your LAN check box.
5. In Address, type the computer name (or IP address, if you do not have a DNS
server configured) of ISA_1 and in Port, type 8080.
6. Verify that Automatically detect settings is not selected.
7. Close Internet Explorer. Then, reopen Internet Explorer.
8. In Internet Explorer, in Address, type the IP address of ExternalWebServer.
Note If a DNS server is available for name resolution on MockInternet, you can
type the FQDN of ExternalWebServer.

If your browser displays an access denied page, you configured the computer set and
deny rule successfully.

The deny access rule you created appears first in the list of access rules in the Firewall
Policy details pane. If you move it down in order below the Allow Internal clients
HTTP and HTTPS access to the Internet allow rule (created in the previous scenario),
ISA Server will evaluate the allow rule first, and computers in the Restricted Computer
Set will have access to the Internet. To change the order of the deny rule, right-click the
rule and select Move Down. After you move the deny rule below the allow rule and
apply changes by clicking the Apply button in the details pane, test the Internet access
again. InternalClient2 should now have Internet access.

If your browser now displays the Web page published on ExternalWebServer,


InternalClient2 accessed ExternalWebServer, and you have successfully configured this
scenario.

Back to Contents

4.4 Scenario 4: Create a perimeter network using the Network


Template Wizard

In this scenario, you will use the Network Template Wizard to create a perimeter
network.

To configure this scenario, you will perform the following steps:

• 4.4.1 Create a perimeter network


• 4.4.2 Restore restricted computer set access rule

4.4.1 Create a perimeter network


You will use the Network Template Wizard to create the perimeter network, and to
establish Internet access from the Internal network to the Internet.

To create a perimeter network, perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, click Configuration, and


then click Networks.
2. In the task pane, on the Templates tab, select 3-Leg Perimeter. This starts the
Network Template Wizard.
3. On the Welcome page, click Next.
4. On the Export the ISA Server Configuration page, click Export if you want to
preserve your current configuration. With this step, you can revert to your current
configuration by importing it from the saved file. If you click Export, provide a
location and a descriptive file name such as Configuration prior to configuring
3-leg Perimeter, and click Export.
5. On the Export the ISA Server Configuration page, click Next.
6. On the Internal Network IP Addresses page, use the Add and Remove buttons
to ensure that only the IP addresses of the Internal network are shown. This would
include the IP address of InternalClient1 and the IP address of the network adapter
card on ISA_1 that connects to the Internal network. Click Next.
7. On the Perimeter Network IP Addresses page, use the Add and Remove buttons
to ensure that only the IP addresses of the perimeter network are shown. This
would include the IP address of Perimeter_IIS, and the IP address of the network
adapter card on ISA_1 that connects to the perimeter network. Click Next.
8. On the Select a Firewall Policy page, select Allow limited Web access to create
an access rule allowing access from the Internal network to the External network
(upon completion of the wizard), and then click Next.
9. On the summary page, review the network configuration, and then click Finish.
10. In the details pane, click Apply to apply the changes you made using the wizard.

Note: The Network Template Wizard creates two network rules: one that creates
a route relationship between the perimeter network and the External network (the
Perimeter Access rule), and one that creates a NAT relationship between the
Internal network and the perimeter network (the Perimeter Configuration rule).
Verify that the rules were created by selecting the Network Rules tab in the
Networks details pane.

A route relationship is bidirectional. Routing is from source to destination and


destination to source. A NAT relationship is unidirectional. Routing is from source
to destination.

4.4.2 Restore restricted computer set access rule

When you ran the Network Template Wizard and applied changes, you removed the
restricted computer set and the access rule denying the restricted computer set access to
the Internet. You could create these again, or you can import them from the .xml files you
saved when you created the restricted computer set and its access rule.

To import the configuration, perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, right-click Firewall


Policy, and select Import.
2. Provide the location and file name for the exported access rule, such as
Restricted Computer Set Internet Deny Rule.xml created in Scenario 3, and
click Import. When the import is complete, click OK.
3. In the details pane, click Apply to apply the changes you made.

Note When you import an access rule, you also import the rule elements that it
refers to, so there is no need to import the computer set separately. You can import
rule elements separately by right-clicking the type of rule element in the task
pane, on the Toolbox tab, and selecting Import All.

Back to Contents

4.5 Scenario 5: Publish a Web server on the perimeter


network

In this scenario, a Web server located on the perimeter network will be made available to
users on the Internet.

You use Web publishing rules to publish Web servers. Web publishing rules require Web
listeners, which listen for Web requests.

The following computers are required:

• ISA_1, with at least three network adapters.


• Perimeter_IIS, on PerimeterNet, to test the scenario.
• External1, on MockInternet, to test the scenario.

To configure this scenario, you will perform the following steps:

• 4.5.1 Create a Web publishing rule


• 4.5.2 Test the scenario

4.5.1 Create a Web publishing rule

To create a Web publishing rule allowing a client computer on the Internet (External1)
access to a Web server on the perimeter network (Perimeter_IIS), perform the following
steps:

1. In Microsoft ISA Server Management, expand ISA_1, and click Firewall Policy.
2. In the task pane, on the Tasks tab, click Publish a Web server to start the New
Web Publishing Rule Wizard.
3. On the Welcome page, in Web publishing rule name, type the rule name: Allow
External to Perimeter_IIS. Click Next.
4. On the Select Rule Action page, select Allow, and then click Next.
5. On the Define Website to Publish page, in Computer name or IP address, type
the IP address or computer name of the Web server to publish, and then click
Next.

Note: On the Define Website to Publish page, in Folder, you can specify a
specific folder to publish.

6. On the Public Name Details page, verify that This domain name is selected. In
the text box under This domain name, type the public domain name or IP address
of the published website. This is what the user will type in the address field of the
browser to access your website. In a laboratory setting where there is no
resolvable name, use the IP address of the ISA Server computer's external network
adapter. You can specify a folder, which will be appended to the name and is then
displayed in Site. Click Next.
7. On the Select Web Listener page, click New to start the New Web Listener
Wizard.
8. On the Welcome page of the New Web Listener Wizard, in Web listener name,
type the name of the Web listener: Listen on Port 80 of External Network.
Then, click Next.
9. On the IP Addresses page, select External, and then click Next. This listener will
then listen for requests from the External network.
10. On the Port Specification page, in HTTP port, type 80. Optionally, you can
select Enable SSL and an SSL port if you want to publish on HTTPS. This would
require you to select a certificate on this page, using the Select button. Click
Next.
11. Review the summary page, and then click Finish to close the New Web Listener
Wizard.
12. On the Select Web Listener page, click Next.
13. On the User Sets page, verify that All Users is listed in This rule applies to
requests from the following user sets. Click Next.
14. Review the summary page, and then click Finish.
15. In the details pane, click Apply to apply the changes you made.

Note: You can create and modify Web listeners independently of Web publishing
rules. Access to existing Web listeners is through the Web Listeners folder on the
Toolbox tab in the Firewall Policy task pane. To create a new Web listener, in the
Firewall Policy task pane, on the Toolbox tab, click New, and then select Web
Listener.

4.5.2 Test the scenario


To verify that the scenario works, the external client, External1, will access
Perimeter_IIS, the HTTP server located on the perimeter network (PerimeterNet). On
External1, perform the following steps:

1. Open Internet Explorer.


2. Verify that no proxy client is configured. To do this, on the Tools menu, select
Internet Options. On the Connections tab, click LAN Settings. Verify that none
of the following check boxes are selected: Automatically detect settings, Use
automatic configuration script, and Use a proxy server for your LAN. Click
OK to close Internet Options.
3. In Address, type the IP address of the ISA Server computer's external network
adapter.

If the client accessed the default website on Perimeter_IIS, you successfully configured
this scenario.

Back to Contents

4.6 Scenario 6: Publish a Web server on the Internal


network

In this scenario, a Web server located on the Internal network will be made available to
users on the Internet. The following computers are required:

• ISA_1, with at least two network adapters available.


• InternalWebServer as the Web server, to test the scenario.
• External1 on MockInternet as the external client, to test the scenario.

To configure this scenario, you will perform the following steps:

• 4.6.1 Create network rules


• 4.6.2 Publish the Web server
• 4.6.3 Test the scenario

4.6.1 Create network rules

Before you verify the network rule defining the network relationship between Internal
and External networks, see section 4.2.1 for instructions on validating the configuration
of the Internal network.

Upon installation, a default network rule, defining a NAT relationship from the Internal
network to the External network, was created. On ISA_1, to verify that the rule is
properly configured, perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, expand the


Configuration node, and then click Networks to view the Networks details pane.
2. In the details pane, click the Network Rules tab. You can verify the rule in the
details pane, or open the rule properties as described in the following steps.
3. Double-click the Internet Access rule to open Internet Access Properties.
4. On the General tab, ensure that the rule is enabled.
5. On the Source Networks tab, ensure that the Internal network is listed.
6. On the Destination Networks tab, ensure that the External network is listed.
7. On the Network Relationship tab, ensure that Network Address Translation is
selected.

4.6.2 Publish the Web server

Use Web publishing rules to allow external clients to access the Web server located on the
Internal network.

Publishing the Web server requires that you create a Web publishing rule. In the process
of creating the rule, you will also create a Web listener that specifies on which IP
addresses ISA Server will listen for requests for the internal website. If you still have the
listener that you created for the perimeter Web publishing scenario, you should use it in
this scenario, rather than create a new listener.

Note: You can create and modify Web listeners independently of Web publishing rules.
Access to existing Web listeners is through the Web Listeners folder on the Toolbox tab
in the Firewall Policy task pane. To create a new Web listener, in the Firewall Policy task
pane, on the Toolbox tab, click New, and then select Web Listener.

To create a Web publishing rule allowing a client computer on the Internet (External1)
access to a Web server on the Internal network (InternalWebServer), perform the
following steps:

1. In Microsoft ISA Server Management, expand ISA_1, and click Firewall Policy.
2. In the task pane, on the Tasks tab, click Publish a Web server to start the New
Web Publishing Rule Wizard.
3. On the Welcome page, in Web publishing rule name, type the rule name: Allow
External to InternalWebServer. Click Next.
4. On the Select Rule Action page, select Allow, and then click Next.
5. On the Define Website to Publish page, in Computer name or IP address, type
the IP address or computer name of the Web server to publish. In a laboratory
setting where there is no resolvable name, use the IP address of the ISA Server
computer's external network adapter. Click Next.

Note: On the Define Website to Publish page, in Folder, you can specify a
specific folder to publish. In a laboratory setting where there is no DNS server,
you would use the same IP address to identify both the perimeter and internal Web
servers, so only one will be available at a time, based on which rule appears first
in the rule order. In a production deployment, or in a laboratory deployment with
a DNS server, the use of names that are resolved by a DNS server would
eliminate this issue.

6. On the Public Name Details page, verify that This domain name is selected. In
the text box under This domain name, type the public domain name or IP address
of the published website. This is what the user types in the address field of the
browser to access your website. You can specify a folder, which will be appended
to the name and is then displayed in Site. Click Next.
7. On the Select Web Listener page, click New to start the New Web Listener
Wizard.
8. On the Welcome page of the New Web Listener Wizard, in Web listener name,
type the name of the Web listener: Listen on Port 80 of External Network.
Then, click Next.
9. On the IP Addresses page, select External, and then click Next. This listener will
then listen for requests from the External network.
10. On the Port Specification page, in HTTP port, type 80. Optionally, you can
select Enable SSL and an SSL port if you want to publish on HTTPS. This would
require you to select a certificate on this page, using the Select button. Click
Next.
11. Review the summary page, and then click Finish.
12. On the Select Web Listener page, click Next.
13. On the User Sets page, verify that All Users is listed in This rule applies to
requests from the following user sets. Click Next.
14. Review the summary page, and then click Finish.
15. In the details pane, click Apply to apply the changes you made.

4.6.3 Test the scenario

To verify that the scenario works, the external client, External1, will access
InternalWebServer, the HTTP server located on the Internal network (CorpNet). ISA_1
will listen for the requests on behalf of InternalWebServer, and forward them in
accordance with the Web publishing rule to InternalWebServer.

On External1, perform the following steps:

1. Open Internet Explorer.


2. In Address, type the IP address of the external adapter on ISA_1.

If the client accessed the default website on InternalWebServer, you successfully


configured this scenario.

Back to Contents

4.7 Scenario 7: Configure virtual private networking


In this scenario, ISA Server serves as the VPN server for remote clients connecting to the
corporate (Internal) network. The following computers are required:

• ISA_1, with at least two network adapters available.


• External1 on MockInternet, the VPN client, to test the scenario.
• InternalClient1 on Corpnet, to test the scenario.

The following sections describe how to configure the scenario:

• 4.7.1 Enable VPN client access


• 4.7.2 Create access rules
• 4.7.3 Create a Windows user with dial-up permissions
• 4.7.4 Create a network dial-up connection
• 4.7.5 Test the scenario

4.7.1 Enable VPN client access

In this step, you will enable VPN client access. To allow VPN connections, you must
enable virtual private networking. All other VPN client properties will assume the default
settings. This includes the default settings for the pool of IP addresses dynamically
assigned from the Internal network, which will be available for clients connecting to ISA
Server. This solution also assumes a dynamically assigned name resolution server that
VPN clients can use to resolve names on the Internal network.

To configure the VPN properties, perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, and click Virtual Private
Networks (VPN).
2. In the task pane, on the Tasks tab, click Enable VPN Client Access.
3. In the details pane, click Apply to apply the changes you made.

Note: During installation, ISA Server creates a network rule establishing a route
relationship between the VPN clients and the Internal network. If you want certain
VPN clients to be able to access other networks, you must create an additional
network rule. The relationship between the VPN client and the Internal network is
a route relationship, because the goal is for the VPN client to transparently
become part of the Internal network, and be able to see the computers on the
Internal network.

If your laboratory configuration does not include a DHCP server that assigns IP addresses
to VPN clients, to create a static address pool from which the addresses will be assigned,
perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, and click Virtual Private
Networks (VPN).
2. In the task pane, on the Tasks tab, under the heading General VPN
Configuration, click Define Address Assignments. This opens the Virtual
Private Networks (VPN) Properties page Address Assignment tab.
3. Select Static address pool.
4. Click Add. In the IP Address Range Properties dialog box, provide a range of IP
addresses that will be assigned to VPN clients. Note that these addresses cannot
be from the range of addressees included in the Internal network.
5. Click OK.
6. In the details pane, click Apply to apply the changes you made.

4.7.2 Create access rules

To allow the VPN clients access to resources on the Internal network, you must create an
access rule. Perform the following steps:

1. In Microsoft ISA Server Management, expand ISA_1, and click Firewall Policy.
2. In the task pane, on the Tasks tab, click Create New Access Rule to start the New
Access Rule Wizard.
3. On the Welcome page, type the name of the rule. For example, type Allow VPN
clients access to Internal. Then, click Next.
4. On the Rule Action page, select Allow, and then click Next.
5. On the Protocols page, in This rule applies to, select All outbound protocols, to
allow VPN clients to access the Internal network on any protocol. Click Next.
6. On the Access Rule Sources page, click Add.
7. In Add Network Entities, click Networks, and then select VPN Clients. Click
Add, and then click Close. Then, on the Access Rule Sources page, click Next.
8. On the Access Rule Destinations page, click Add.
9. In Add Network Entities, click Networks, and then select Internal. Click Add,
and then click Close. Then, on the Access Rule Destinations page, click Next.
10. On the User Sets page, verify that All Users is specified. Click Next.
11. Review the summary page, and then click Finish.
12. In the details pane, click Apply to apply the changes you made.

Note: You can restrict which protocols the VPN clients can use when
communicating with the Internal network by selecting Selected protocols in step
5. In this case, be sure to include the DNS Query protocol, so that VPN clients
can resolve the names of computers on the Internal network.

You could also create a rule allowing only certain users access to specific
computers, or to parts of your corporate network that you have defined separately
from the Internal network.

4.7.3 Create a Windows user with dial-up permissions


For a VPN client to dial in to the network, you must create a user with dial-in permissions
on CorpNet. The user can be a domain user or a local user on the ISA Server computer.
The VPN client will authenticate as this user. Perform the following steps:

1. On ISA_1, open Computer Management by right-clicking My Computer on the


desktop and selecting Manage.
2. In Computer Management, click Computer Management (Local), expand
System Tools, and click Local Users and Groups.
3. In the details pane, right-click Users, and then click New User.
4. Type the user details, and then click Create.
5. In the details pane, double-click Users to display the list of users, right-click the
new user, and then click Properties.
6. On the Dial-in tab, select Allow access, and then, click OK.

4.7.4 Create a network dial-up connection

The VPN client creates a new connection that can be used to dial in to the CorpNet. On
External1, perform the following steps:

1. Click Start, select Control Panel, and then double-click Network Connections.
2. On the File menu, select New Connection to open the New Connection Wizard.
3. On the Welcome screen, click Next.
4. On the Network Connection Type page, select Connect to the network at my
workplace, and then click Next.
5. On the Network Connection page, select Virtual Private Network connection,
and then click Next.
6. On the Connection Name page, in Company Name, type Connect to ISA_1,
and then click Next.
7. On the Public Network page, select whether you want Windows to automatically
dial the initial connection to the network, and which connection to dial, and then
click Next.
8. On the VPN Server Selection page, in Host name or IP address, provide the IP
address of the external network adapter card of ISA_1, and then click Next.
9. On the Connection Availability page, select My use only to ensure that the VPN
connection will only be used when you are logged on to the client computer, and
then click Next.
10. Review the summary page, and then click Finish.

4.7.5 Test the scenario

To verify that the scenario works, the VPN client, External1, will access a computer on
the Internal network. On External1, perform the following steps:

1. Click Start, click Connect To, and then click Connect to ISA_1.
2. In ISA_1\User name, type the name of the user you created in Section 4.7.4.
Then, click Connect.
If the connection is created, you successfully configured this scenario.

Back to Contents

4.8 Scenario 8: Modify System Policy

We recommend that you disable elements of the system policy that you are not going to
use. This scenario demonstrates how to disable Terminal Server remote management of
ISA Server.

To disable Terminal Server remote management of ISA Server, perform the following
steps:

1. In Microsoft ISA Server Management, expand the ISA Server computer node, and
click Firewall Policy.
2. In the task pane, on the Tasks tab, click Edit System Policy to open the System
Policy Editor.
3. Under Configuration Groups, locate Remote Management and select Terminal
Server.
4. On the General Tab, clear the Enable check box, and then click OK.
5. In the details pane, click Apply to apply the changes.

Back to Contents

4.9 Scenario 9: Import a configuration

This scenario illustrates the export and import feature of ISA Server. This scenario relates
to Scenario 1, Export a configuration.

In this scenario, you will perform the following procedures:

1. 4.9.1 Export current configuration


2. 4.9.2 Import old and new configurations

4.9.1 Export current configuration

To export the current configuration to an .xml file, perform the following steps:

1. Open Microsoft ISA Server Management and click ISA_1.


2. In the task pane, on the Tasks tab, click Export ISA Server Configuration to a
File. This will export the configuration of ISA_1, exactly as it is at the time of
export.
3. In Export Configuration, in Save in, select the location where you want to save
the export file. In File name, type the file name of the .xml file to which you want
to export the configuration, such as MyNewConfig.xml, and click Export.
Notes: You can choose to export user permission settings, by selecting Export
user permission settings. User permission settings contain the security roles of
ISA Server users, for example, indicating who has administrative rights.

If you want to export confidential information, select Export confidential


information. If you do, confidential information will be encrypted during export.
If you export confidential information, you will be prompted to provide a
password during the export process. You will need this password when you import
the firewall policy configuration.

4. When the export operation is complete, click OK to close the status dialog box.

4.9.2 Import old and new configurations

To import configurations, perform the following steps:

1. Open Microsoft ISA Server Management and click ISA_1.


2. In the task pane, on the Tasks tab, click Import from an Exported ISA Server
Configuration File.
3. In Import Configuration, in File name, type or browse to the file name of the
.xml file you created in Scenario 1 (MyDefaultConfig.xml), and then click
Import. If you are importing confidential information, you will be prompted to
provide a password in the Type Password to Open File dialog box.

Note: You can choose to import user permission settings, by selecting Import
user permission settings. You can also choose to import cache drive settings and
SSL certificate usage configuration by selecting Import cache drive settings and
SSL certificates. This may be inappropriate when copying a policy to another
server, because these selections tend to be specific to a particular server.

4. Check the details pane of the Firewall Policy and Networks nodes, and verify that
the perimeter network and the rules you created in scenarios 2 through 7 are no
longer present. If so, the import succeeded, and the ISA Server computer is now
configured as it was before you completed scenarios 2 through 7.
5. Repeat the procedure, this time importing the configuration you saved to
MyNewConfig.xml. The perimeter network and the rules you created in
scenarios 2 through 7 should now be in place.
6. In the details pane, click Apply to apply changes, if you want the changes made
by the restore operation to be applied.

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