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Submitted to
Prof. Mahesh Narayan, IIMK
Prepared by:
Alok Sinha (Roll No :ePGP-03-095) Parag Vaishnava (Roll No :eMEP-10-052) Nitin Jaiswal (Roll No: ePGP-03-139) Sajan Liyon (Roll No :ePGP-03-156) Sajesh Jyothiprakash (Roll No :ePGP-03-157) Sharon Selvaraj (Roll No: ePGP-03-167)
Questions Asked
Who is causing the causing the quality problem, is the person in charge of delivery? Who says quality is a poor? Who are impacted by poor quality of software? What will happen if quality is not improved? What are the symptoms? What are the impacts? Where does this problem occur? Where does this quality have an impact? When did this problem first start occurring? Why is the quality poor? How should the software work? Who are people currently handling the deliverable? What is the impact of the stated problem? Why should the client care? So what? How does this affect the clients business? What will result if this problem continues?
What was the scope of the software delivery? Is the software delivered on time? Are there bugs in the system? Has the system been tested enough? Who are the developers? Is the infrastructure good enough? Is software development methodology robust enough? Who was monitoring/managing the show?
MECE
After dividing the problem into sub-components we arrived at MECE-
Which when translated in text is as belowPoor Quality of Software Why is quality poor? Is management responsible? Bureaucratic Organization No tech manager No ownership Poor communication Not trained in technology? What methodology used? Lack of phase gates? Prod env. different?
Developers Skills?
Methodology faulty? Code review/Unit test not done? Machine config. Diff?