1.

Low CSSR Voice (1) Background info: RRC Establishment- RRC setup procedure, is the process that establishes the L3 connectionbetween UE and RNC that is used for signalling traffic only.- After RNC receives the RRC CONNECTION REQUEST, processes itand allocates relevant resources on L1, L2 and L3 of the air interface forthis signalling connection.- The RNC notifies the UE for the prepared configuration with the RRCCONNECTION SETUP message.- The UE reports its capabilities to the RNC with the RRC CONNECTIONSETUP COMPLETE. RAB Establishment- RAB setup procedure is the process that establishes thehigherlayer connection between UE and CN that is used totransfer the user data only (not signalling).- When the RNC receives the RAB ASSIGNMENT REQUESTallocates the necessary resources for the requested service,after successful call admission. Resources include Codes,CE, Power, Iub bandwidth.- Then the RB is setup which is the UTRAN part of the RAB.- Upon successful completion of the RB setup, the RNCresponds to the CN with the RAB ASSIGNMET RESPONDmessage.

10 Nokia Siemens Networks Presentation / Author / DateFor internal use 1. Low CSSR Voice (2) - RNC level formula: CS AMR Call Setup Success Rate (RNC)=(([VS.RRC.SuccConnEstab.OrgConv]+[VS.RRC.SuccConnEstab.TrmConv]+[VS.RRC.Su ccConnEstab.Emg])/([VS.RRC.AttConnEstab.OrgConv]+[VS.RRC.AttConnEstab.TrmConv]+[VS.R RC.AttConnEstab.Emg]))*([VS.RAB.SucEstCSConv0.32.RNC]/[VS.RAB.AttEstCSConv0.3 2.RNC])*{100} - Cell level formula: CS AMR Call Setup Success Rate (Cell)=(([RRC.SuccConnEstab.OgConvCall]+[RRC.SuccConnEstab.TmConvCall]+[RR C.SuccConnEstab.EmgCall])/([RRC.AttConnEstab.OrgConvCall]+[RRC.AttConnEstab.TmConv Call]+[RRC.AttConnEstab.EmgCall]))*([VS.RAB.SuccEstab.AMR]/[VS.RAB.AttEstab.AMR])*{ 100} Analysis process: 1.Check which part of the CSSR KPI causes the low value: RRC setup, RAB setup or both. The 2 distinctparts RRC Setup Success Rate and RAB Setup Success Rate that are composing the CSSR can be usedfor this purpose.2.To check the above, check the corresponding KPIs for RRC Setup Success Rate and AMR RAB SetupSuccess Rate.3.Check the alarms for the serving NodeB and neighbouring sites in order to identify any hardware faults.4.In case that RRC Setup is causing the low value, identify the root cause of high RRC Setup failures byfollowing counters: Transmission problem: following counters indicate transmission issue on Iub interface; check relativealarms to identify faults on the transmission path or the transmission boards of RNC/NodeB.-VS.RRC.Rej.RL.Fail: RRC establishment failures due to RL setup failure.-VS.RRC.Rej.TNL.Fail: RRC establishment failures due to TNL (Transport Network Layer) setup failure.

11 Nokia Siemens Networks Presentation / Author / DateFor internal use 1. Low CSSR Voice (3) Radio resource congestion: following counters indicate lack of radio resources or Iub bandwidth. Check theAdmission Control thresholds. Take appropriate measures to relieve congestion, e.g. activate LDR (LoadReshuffling), OLC (Overload Control) algorithms, and to increase capacity. Refer to Huawei 3G CapacityOptimisation document in IMS [1] for more details on how to battle congestion and improve capacity.VS.RRC.Rej.Power.Cong: RRC establishment failures due to power load congestionVS.RRC.Rej.UL.CE.Cong: RRC establishment failures due to UL CE congestionVS.RRC.Rej.DL.CE.Cong: RRC establishment failures due to DL CE congestionVS.RRC.Rej.Code.Cong: RRC establishment failures due to code congestionVS.RRC.Rej.ULIUBBandCong: RRC establishment failures due to UL Iub bandwidth congestion-VS.RRC.Rej.DLIUBBandCong: RRC establishment failures due to DL Iub

bandwidth congestion-VS.RRC.Rej.Other.Cong: RRC establishment failures due to other congestion except from the previous 6reasons RF problem: following counter indicate failure due to RF issue. Check coverage in the failure points. Checkif most failures occur in cell border (most probably they are). Check FACH power. Check DL interference inthe cell: is there a pilot pollution issue? Check UL interference in the cell.-RRC.FailConnEstab.NoReply: RRC establishment failures due to no reply from the UE during the RRCsetup flow.5.In case that AMR RAB Setup is causing the low value, identify the root cause of high RAB Setup failuresby following counters: Transmission problem: following counter indicate transmission issue on Iu-CS interface; check relativealarms.-VS.RAB.FailEstabCS.TNL: CS RAB establishment failures due to TNL problem. [1] https://sharenetims.inside.nokiasiemensnetworks.com/Overview/D420188465