Linksys Wireless Router Setup Guide

Pre-Requisites 1. This guide assumes the following: a. That you have a working internet connection b. If you are using DSL you know the username and password for your DSL connection c. You are using a Linksys WRT54G Wireless Router i. This can be used as a guide for other routers, however the screen shots may not be accurate. Router Setup 1. Plug in and connect the power pack to the back of the router. 2. Power cycle your Cable/DSL Modem. 3. Connect the network cable from your Cable/DSL Modem to the internet jack on the back of the linksys router. 4. Connect your laptop to one of the ports on the back of the router. 5. Launch Internet Explorer type http://192.168.1.1/ into the address bar 6. You should see a login screen (shown to the right) 7. Leave the username field blank and type admin in the password field

8. This will log you in to the wireless router and display the setup page seen below.

9. In the setup page change the following options: a. Change the Maximum Number of DHCP Users to 10 b. Change the Time Zone to the correct time zone for your region c. Click Save Settings and on the following page Continue 10. Click on the Wireless Tab and change the following options: a. Change the Wireless Network Name (SSID) to your username-home (For Example: adamon-home or gwang-home) b. Change the Wireless Channel to 2 2.417GHz c. Change the Wireless SSID Broadcast to Disable

d. Click Save Settings and on the following page Continue

11. Click on the wireless security sub-menu and change the following: a. Change the Security Mode to WEP b. Change the WEP Encryption to 128 bits 26 hex digits c. Type factset in the Passphrase box and click Generate i. Your WEP Key will now be displayed in Key 1 d. Click Save Settings and on the following page Continue

12. Click on the Administration Tab and Change the following: a. Change the Router Password, be sure to use something other than youre the password that you use for Windows or Notes. (for example factset) b. Click Save Settings and on the following page Continue

13. DSL Users ONLY: Click on the Setup Tab and Configure the following: a. Under Internet Connection Type Select PPPoE from the drop down list b. Type in your DSL User Name and DSL Password (this is provided by your DSL
Company)

c. Click Save Settings and on the following page Continue

14. The Following information will be needed to configure your computer to connect to your wireless network: SSID, WEP Key, and Router Password (It is suggested that you write these values down)

Windows Setup 1. Click on Start Connect to Show All Connections. 2. Right click on Wireless Network Connection and Select View Available Wireless Network Connections. 3. Click the Advanced Button.

4. Click the Add Button 5. Enter the Following information: a. Network Name (SSID)
(See Router Setup: Section 10a)

b. Un-Check The Key is Provided for me automatically c. The Network Key (See Router Setup: Section 11c) d. Click OK 6. Click OK 7. You should now be connected to your wireless network. You should see a balloon pop-up and confirm that your computer is connected. There may be a delay before this message pops up.

Wireless Router Troubleshooting Guide

1. Before trying anything else a. Unplug the power cables from your Cable/DSL Modem, the router. Also shutdown your laptop (Leave the network cables connected) b. Verify that the ethernet cable Cable/DSL modem is plugged into the internet jack on the back of the Linksys router. c. Plug in the power to your Cable/DSL Modem, Wait 30 Seconds d. Plug in the power to the Linksys Router, Wait 30 Seconds e. Turn on your laptop, if you still have trouble, follow the steps below 2. Verify that you are getting a wireless connection a. Click on Start Control Panel and Open Network Connections b. Right Click on Wireless Network Connection and Select Status i. You should see the status as Connected ii. If not double check your windows wireless settings to make sure they match the settings that were configured on your router. c. Click the Support tab. i. You should see and IP Address that starts with 192.168.1.xxx and the Type is Assigned by DHCP. ii. If you do not Click the Renew Button iii. If that doesnt work try unplugging the router and plugging it back in.

3. Verify that you are getting internet connectivity a. Click on Start Run, Type cmd and Click OK i. Type Ping 192.168.1.1, and press Enter ii. Type Ping www.google.com, and press Enter 1. If you see ping replies to both then you have an internet connection, try loading internet explorer and surfing the web 2. If you can ping the router, but not Google, you may be having a problem with your internet connection. Verify youre getting and internet connection (see below)

4. Verify your router is getting a connection from your internet service provider a. Launch internet explorer type http://192.168.1.1/ into the address bar b. In the login box leave the username field blank and enter the password for your router. This would have been set during router setup above (admin in the password field for routers that have not been configured) c. Click the Status Tab d. You should see an internet connection similar to the one below.

e. If you are getting an IP Address that is 0.0.0.0 then you are having a problems connecting to your internet connection. i. Try unplugging your Cable/DSL modem, waiting for 30seconds and plugging it back in. This should reset the Cable/DSL modem. Once youve plugged the modem back in wait another 30 seconds and click the DHCP Renew button. ii. If you are using DSL connection verify that you are using the correct username and password. 5. If you are having trouble with the router randomly dropping your connection, try upgrading the firmware. Linksys has detailed instructions here: http://www.linksys.com/support/top10faqs/wrt54g/Upgrading%20firmware%20on%20th e%20WRT54G.asp 6. If you continue to have problems please create a ticket into the Incidents Database in notes (http://factnotes2/noc/factsetincidents.nsf) a. Include the following: i. Internet service provider, wireless router type, firmware version, and if the problem occurred with wired, wireless, or both. b. Include screen shots of the following: i. The wireless connection status (Troubleshooting: 2c) ii. Ping results (Troubleshooting: 3a) iii. Router Status Tab (Troubleshooting 4d)