DSLR Camera Remote

User Manual

Created: Wednesday, May 16, 2012

DSLR Camera Remote

copyright[company].Allrightsreserved. [website_url] The information contained in this document is subject to change without notice. This document contains proprietary information which is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of [company].

Table of Contents
Chapter 1: Welcome
Using this Help System Additional Resources Contacting onOne Software

1 1 2 2 4 4 4 5 5 6 6 6 8 10 12 15 15 16 17 18 19 20 21 22 22 23 24 25 30 32

Chapter 2: Installation
System Requirements Installation Uninstalling License and Registration

Chapter 3: Getting Started

When to use DSLR Camera Remote Quick Start User Interface Supported Cameras Troubleshooting

Chapter 4: Using DSLR Camera Remote

Using the iOS Application Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Using LiveView Video Mode Reviewing Images Using Burst Mode Using the Server Application Networking Help Selecting your WiFi network Creating an Ad-Hoc WiFi Network About Firewalls

Chapter 5: PDF Index

1 . Welcome

DSLR Camera Remote User Guide

Welcome to onOne Software DSLR Camera Remote DSLR Camera Remote is the next-generation cable release for your Canon EOS or Nikon DSLR camera. Just connect your camera to a WiFi enabled computer and you can instantly adjust its settings, fire the shutter, review images, record movies, even get a live viewfinder preview using your Apple iPhone, iPod touch or iPad. DSLR Camera Remote is a must-have for remote shooting applications like high or low angles, self portraits and children. With its advanced timers, it can make animation and HDR shooting a snap too. All you need is your Canon EOS or Nikon DSLR and a WiFi enabled computer to start shooting now. Looking for Information? If you're unable to find what you're looking for in this help system, try these alternative resources, or contact our customer support department.

Most popular pages Welcome Supported Cameras Quick Start System Requirements Additional Resources Using this Help System Using the Intervalometer Using LiveView Installation Using the Server Application

version 1.4.3 120516 dh

Home > Welcome > Using this Help System

Using this Help System

The user guide for DSLR Camera Remote is presented in html and is readable in most web browsers. When you access the user guide from the help menu, it will appear in your default web browser. On the right side, you will see a table of contents that makes it easy to find the section you are looking for. The table of contents are hyperlinks that will take you to the specified section by clicking on them. The main body of the page will show you the content you have requested. Use the scroll-bar at the right to scroll down for additional content. You may see additional hyperlinks in the body text. They will be blue and underlined. Clicking on one of these hyperlinks will

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take you to more relevant information. You use the same forward and back buttons in your browser to navigate this user guide as you would a regular web page. You can even bookmark pages so you can find them quickly in the future. If you don't see what you are looking for in the table of contents, try the search field. You can type in what you are looking for and an index of pages will be created automatically that contain your search term.

Printing the Manual

You can also access a printable version of this manual here. It is in Adobe Acrobat (PDF) format. You will need a copy of the free Adobe Acrobat Reader to view it.

See also
Additional Resources Contacting onOne Software Home > Welcome > Additional Resources

Additional Resources Check the Hot Topics

Check the list of Hot Topics on the onOne website. The covers the most commonly asked questions.

Knowledge Base
Search the Knowledge Base for common bugs, tips & tricks, and compatibility issues with other software.

Video Tutorials
Check the online video tutorials.

Technical Support
Contact technical support by filing out a request form.

Home > Welcome > Contacting onOne Software

Contacting onOne Software

onOne Software, Inc. 15333 SW Sequoia Parkway Suite 150 Portland, OR 97224 Phone Main: 503-968-1468 Fax: 503-968-1469 http://www.onOnesoftware.com For Technical Support please visit: http://www.onOnesoftware.com/support Sales For sales please call 1-888-968-1468

See also
DSLR Camera Remote

3 . Welcome

Using this Help System Additional Resources

20072012onOneSoftware,Inc.Allrightsreserved.onOneSoftwareisaregisteredtrademarkofonOneSoftware,Inc.TheonOneSoftwarelogoare trademarks of onOne Software, Inc. Adobe, Photoshop, Photoshop Elements, Photoshop Lightroom, Flash and Acrobat are trademarks of Adobe Systems, Incorporated. Mac OSX, the Mac logo, Bonjour, iPhone, iPad and iPod touch are trademarks of Apple, Inc., registered in the U.S. and other countries. Microsoft, Windows, Windows XP, Windows Vista, Windows 7 and .NET are registered trademarks of Microsoft Corporation. All other trademarks are the property of their respective owners.

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Home > Installation

Articles in this section

System Requirements

Installation

Uninstalling

License and Registration

Home > Installation > System Requirements

System Requirements
Macintosh

Mac OS X 10.6, 10.7 (current maintenance releases) Intel Core Processor or higher 1GB RAM or higher 140 MB of hard disk space Web browser with internet connection for tutorial movies WiFi networking (802.11 b/g/n) Apple iPhone, iPod touch with firmware 3.1.3 or higher or Apple iPad with firmware 4.2 or higher Supported DSLR Camera with USB connection Apple iTunes for client application installation Windows Windows XP, Vista or Windows 7 (current maintenance releases) Pentium 4 class processor or higher (supports Intel Atom processors) 1GB RAM or higher 140 MB of hard disk space Web browser with internet connection for tutorial movies WiFi networking (802.11 b/g/n) Apple iPhone, iPod touch with firmware 3.1.3 or higher or Apple iPad with firmware 4.2 or higher Supported DSLR Camera with USB connection Camera manufactures drivers installed for the camera Apple iTunes for client application installation Apple Bonjour (installed automatically if missing)

Home > Installation > Installation

Installation
DSLR Camera Remote consists of two components: the iOS client application and a lightweight server application that runs on the computer that the camera is tethered to. In order to use DSLR Camera Remote, both components must be installed and active. Below are instructions for installing both components. iOS Application 1. OpenAppleiTunesonthecomputerthatyousyncyouriOSdeviceto. 2. Navigate to the App Store, search for DSLR Camera Remote, purchase and download the appropriate version. 3. Once the app has downloaded to iTunes, connect your iOS device to the computer and sync it with iTunes to install the app. 4. Once the app is installed you will be able to launch it from the home screen by pressing its icon. Note: you can also purchase and install the application via the App Store browser built into iOS devices. Server Install - Mac OSX

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1. First download the server installer from the onOne Software website 2. Once the server downloads, it will appear as a volume on your desktop and will open automatically. 3. Inside the volume is the DSLR Camera Remote Server Installer. Simply double-click on the installer and follow the instructions on screen. 4. When the installation process is complete you can open the server by navigating to the Applications Folder and double-clicking on the DSLR Camera Remote Server. Server Install - Windows 1. Start by downloading the server installer from the onOne Software website 2. Once the server download completes, you can find it in your downloads folder or desktop. 3. Double-click on the DSLR Camera Remote Server Installer to start the installation process. Follow the instructions on screen. 4. When the installation process is complete you can open the server by navigating to the Start Menu and selecting All Applications > onOne Software >DSLR Camera Remote Server

See also
System Requirements Uninstalling License and Registration
Home > Installation > Uninstalling

Uninstalling
To uninstall DSLR Camera Remote follow these instructions: iOS Device 1. From the home screen, click and hold on the DSLR Camera Remote icon until the application icons begin to wiggle 2. Click on the x icon for DSLR Camera Remote to remove it Note: You may also remove the application from inside of iTunes and then syncing your device. Windows Server 1. Quit DSLR Camera Remote if it is open 2. Click on the start menu and select Control Panel 3. Double-click on Add/Remove programs (from Classic View) 4. Select DSLR Camera Remote Server and click remove Note: These instructions are for Windows XP; the steps for Windows Vista are similar. Mac OSX Server 1. Quit DSLR Camera Remote if it is open 2. Navigate to the Applications folder 3. Locate the DSLR Camera Remote Server application and drag it to the trash

See also
System Requirements Installation License and Registration Home > Installation > License and Registration

License and Registration

DSLRCameraRemoteclientislicensedforuseonasinglehandhelddeviceviatheAppleiTunesAppStoreduringthepurchaseprocess.Purchased applications are automatically backed-up via your iTunes account. The DSLR Camera Remote Server may be installed on as many host computers as you need and requires no license number or activation.

See also
System Requirements Installation Uninstalling

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Home > Getting Started

Getting Started
This getting started section will give you the basics of using DSLR Camera Remote. If you have never used DSLR Camera Remote before, this is a good place to start. You might also try watching the getting started video tutorial. For detailed information on steps and controls mentioned in the getting started section, see the "Using DSLR Camera Remote" section instead.

Articles in this section

When to use DSLR Camera Remote Quick Start User Interface Supported Cameras Troubleshooting

Home > Getting Started > When to use DSLR Camera Remote

When to use DSLR Camera Remote

DSLR Camera Remote has a broad range of photographic and video applications that it can help with. Below are just a few examples, and we are sure you will find new and unique ways to use it as well.

Self Portraits
If you have ever experimented with self portraits you know how hard it can be using self-timers and running back and forth to the camera to see if you've got the shot. Now with DSLR Camera Remote Professional Edition, you can see yourself through the viewfinder of the camera, make sure you are positioned correctly, capture the shot, and review it at your own pace rather than racing against the timer.

Free to Move
Stop hiding behind the camera. If you photograph children or pets you know how valuable it can be to keep eye contact with your subject and to be able to interact with them to get the right expression. And being stuck behind the camera isn't always the best position. With DSLR Camera Remote you can move around freely to interact with your subject, hold a reflector, you name it. You can fire the camera easily and even review the shot without having to return to behind the camera.

Event Remote Cameras

Sometimes you just can't be behind the camera. If you've placed a camera in a church balcony or behind a basketball backboard, you need to be able to fire your camera remotely. Today you have to use expensive radio transmitters that only fire the camera. With DSLR Camera Remote, you can fire, control, and review your shots with the iOS device and laptop you already own.

Animation and HDR Bracketing

DSLR Camera Remote's intervalometer makes creating stop motion animation or time-lapse photography easy. If you shoot HDR (High Dynamic Range) images you know that many times the auto bracketing in the camera isn't enough. The new auto bracketing in DSLR Camera Remote gives you the range and options that you need to capture the perfect exposure series.

See also
Quick Start User Interface Supported Cameras Troubleshooting
Home > Getting Started > Quick Start

Quick Start
Connecting the Camera
The first step to getting started is to connect your supported Canon EOS or Nikon DSLR camera to the host computer. The host computer may be a desktop, laptop or netbook computer. The camera may be connected via USB or Firewire depending on what connections are required. If you have a PTP compatible WiFi grip/transmitter for your camera you can replace the USB or Firewire cable with it. Once you have connected the camera to the computer, be sure to turn it on. Why does my camera need to be connected to a computer? Most digital cameras do not have built-in wireless (Wi-Fi) radios soitisnecessarytohavethecameraconnectedtoacomputerinordertocommunicatewithit.Itdoesnthavetobea fancy computer; even a $300 Windows XP netbook with WiFi and USB would be sufficient. These are often less expensive and easier to configure than the camera manufactures' WiFi grips.

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Important Notes: 1. On Windows, make sure the latest drivers are installed for your camera. You can get the most current versions from the manufactures website. 2. On some older Canon cameras you may need to set the communication mode to PC Connection instead of PTP/Print or USB Mass Storage. See the supported cameras page for details.

Starting the Server

The next step is to start the DSLR Camera Remote Server application. Once it is installed, simply double-click on it to start the application. 1. Find the DSLR Camera Remote Server application. 1. If you are on a Mac OSX system, navigate to your Applications folder 2. If you are on a Windows system, go the the Start Menu, then select All Programs > onOne Software >DSLR Camera Remote Server 2. Launch the application. 3. Confirm that your camera is listed. 4. Select the location (folder) that you would like your images to be saved in.

Using the iOS Application

Once you have the DSLR Camera Remote Server running, it's time to connect to it with your iOS device. Follow these instructions:

1. Start by making sure your device is connected to the correct WiFi network. You can set this in the Settings application on your device. If you are unfamiliar with this process, see the connecting to your network section.

2. Open the DSLR Camera Remote app. You can find this in the home screen by pressing the home button.

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3. Select your server from the list. The name of the server will be the computer (Bonjour) name of the host computer.

4. From the DSLR Camera Remote app you can: Adjust your camera settings by pressing the setting you would like to adjust (Pro or HD Editions). Note: not all settings may be adjustable depending on the mode of the camera. For example, the shutter-speed can not be adjusted if the camera mode is set to Aperture Fire the Priority or Program. camera's shutter by pressing the fire button. View the image you have taken in the preview area.

See also
When to use DSLR Camera Remote User Interface Supported Cameras Troubleshooting
Home > Getting Started > User Interface

User Interface
iPhone and iPod touch

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9 . Getting Started

A - Image Preview/Postview Window: Shows your image after it is photographed or in LiveView shows a video stream from the camera. B - Image Name: Shows the name of the image that is displayed. C - Image Metadata: Shows the shutter-speed and aperture used for the displayed image. D - Camera Mode: Shows the camera mode. E -White Balance: Shows the current white balance setting. F - Exposure Compensation: Shows the current exposure compensation setting. H - Shutter-Speed: Shows the current shutter-speed setting. J - Focus Mode: Displays the current focus mode setting. K - Image Quality: Shows the current image quality settings. L - Fire Button: Press to fire the shutter. M - Aperture: Displays the current aperture setting. N - Sensitivity (ISO): Displays the current camera sensitivity or ISO setting. P - Options Button: Opens the options dialog where you can enable: LiveView Burst Mode Video Mode (purchased via in-app purchase) Intervalometer Auto Bracketing Save to Location R - Shots Remaining: Displays the number of shots remaining. S - Home Button: Press the iOS Device Home button to Quit DSLR Remote and return to the Home screen.

iPad

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Getting Started . 10

A - Image Preview/Postview Window: Shows your image after it is photographed or in LiveView shows a video stream from the camera. B - Image Name: Shows the name of the image that is displayed. When in LiveView or Video Mode it displays the mode information. C - Image Metadata: Shows the shutter-speed and aperture used for the displayed image. Not displayed in Live View or Video Mode. D - Camera Mode: Shows the camera exposure mode. E -White Balance: Shows the current white balance setting. F - Exposure Compensation: Shows the current exposure compensation setting. G - Thumbnail strip. H - Shutter-Speed: Shows the current shutter-speed setting. J - Focus Mode: Displays the current focus mode setting. K - Image Quality: Shows the current image quality settings. L - Fire Button: Press to fire the shutter. In Video Mode it will read start and stop. M - Aperture: Displays the current aperture setting. N - Sensitivity (ISO): Displays the current camera sensitivity or ISO setting. P - LiveView Button: Toggles LiveView mode on or off. Also sets the AF mode for LiveView. Q - Video Mode: Toggles video recording mode on and off. R - Burst Mode: Toggles burst mode on and off. On Nikon cameras it sets the number of shots in a burst. S - Auto Bracketing: Opens the auto bracketing sheet to set bracketing options. T - Intervalometer: Opens the auto bracketing sheet to set bracketing options. U - Save Location: Sets the save location for Canon cameras. V - Thumbnail: Shows or hides the thumbnail strip W - Save Local: Saves the current image as a small JPG to the photos app X - Focus: Activates a focus cycle when in LiveView. Y - Full Screen: Toggles full screen mode. Z - Delete: Deletes the current image. Disk Space (located under image metadata (C) displays varied information. This may include the number of shots available on a memory card, the amount of hard disk space available, the interval between shots and the length of the current recording session.

Tip: This displays the controls in the portrait mode. If you turn the camera landscape the controls disappear and the preview image will be larger. You can move from image to image by swiping your finger in either mode.

See also
When to use DSLR Camera Remote Quick Start Supported Cameras Troubleshooting
Home > Getting Started > Supported Cameras

Supported Cameras
Canon EOS Digital SLR Cameras
DSLR Camera Remote supports the following Canon EOS digital SLR cameras. Please note that the available features vary from camera to camera. These are limitations of the physical hardware or the manufactures SDK. Camera Connection Type LiveView Yes Yes Video Mode Bulb No No Yes Yes Burst Mode No No

EOS Rebel XSi/450D/Kiss X2 USB - Automatic EOS Rebel XS/1000D/Kiss F USB - Automatic

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11 . Getting Started

EOS Rebel T1i/500D/Kiss X3 USB - Automatic EOS Rebel T2i/550D EOS Rebel T3i/600D EOS Rebel T3 EOS 40D EOS 50D EOS 60D EOS 5D Mark II EOS 7D EOS 1D Mark III EOS 1Ds Mark III EOS 1D Mark IV USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - Automatic

Yes with AF Yes Yes with AF Yes Yes with AF Yes Yes with AF Yes Yes No

Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Yes Yes Yes Yes No Yes Yes Yes Yes No No No

Yes with AF No Yes with AF Yes Yes with AF Yes Yes with AF Yes Yes Yes No No

Yes with AF Yes

Canon is no longer supporting many of its older cameras. As of the 1.4.1 release of DSLR Camera Remote the following cameras are not longer supported. However DSLR Camera Remote Server Classic still supports the legacy Canon cameras listed below. It should only be used with the cameras listed below. This version of the server only works in on Mac OSX 10.5, Windows XP, Windows Vista and Windows 7 (32-bit only). You will also need to install the driver for your camera from Canon for the proper operating system. Version 1.4.3 is the last version of DSLR Camera Remote Server Classic and it will not updated or maintained further. DSLR Camera Remote Classic is available by contacting onOne Software Technical Support. Camera Connection Type LiveView No No No Video Mode Bulb No No No No No No No No No No No No No No Burst Mode No No No No No No No

EOS Rebel XTi/400D USB - Automatic EOS 20D EOS 30D EOS 5D EOS 1D Mark II EOS 1D Mark IIn EOS 1Ds Mark II USB - Normal USB - PC/Print

USB - PC Connection No Firewire Firewire Firewire No No No

Nikon Digital SLR Cameras

DSLR Camera Remote also supports the following Nikon DSLR cameras. Please note that the available features vary from camera to camera. These are limitations of the physical hardware or the manufactures SDK.

Camera D40 D40x D60 D80 D90 D5000 D5100 D7000 D200 D300 D300s D700 D800 D3 D3x D3S D4

Connection Type USB - PTP USB - PTP USB - Automatic USB - PTP USB - Automatic USB - Automatic USB - Automatic USB - Automatic USB - PTP USB - MTP/PTP USB - Automatic USB - Automatic USB - Automatic USB - MTP/PTP USB - MTP/PTP USB - Automatic USB - Automatic

LiveView No No No No Yes with AF Yes with AF Yes with AF Yes with AF No Yes with AF Yes with AF Yes with AF Yes with AF Yes with AF Yes with AF Yes with AF Yes with AF

Video Mode No No No No No No Yes Yes No No No No Yes No No No Yes

Bulb No No No No No No No No No No No No No No No No No

Burst Mode Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

Note: Nikon cameras do not support Bulb shooting via DSLR Camera Remote. Bulb images must be triggered via the camera.

Tip: Burst mode on Nikon cameras shoot a series of images quickly. You set the number of images, up to the buffer size of the camera.

See also

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Getting Started . 12

When to use DSLR Camera Remote Quick Start User Interface Troubleshooting
Home > Getting Started > Troubleshooting

Troubleshooting
We work really hard to make DSLR Camera Remote as easy to install and use as possible. However we are gluing several technologies (computer, camera, wifi, iOS device) together and occasionally you may run into a snag. This troubleshooting list covers the majority of problems that you may run into. For the latest troubleshooting information on the onOne Software website click here.

Select the problem that you are experiencing and the page will automatically scroll to the proper steps to troubleshoot it. The DSLR Camera Remote Server won't start, crashes or gives an error message The DSLR Camera Remote Server doesn't show my camera connected When I start DSLR Camera Remote on my iOS device it doesn't show my Server My iOS device lists my camera server but I can not connect to it On my iOS device I don't see any camera controls On my iOS device I get an unsupported camera error On my iOS device I can't access certain controls or functions I can't get the camera to focus or it focuses in the wrong spot Problem:TheDSLRCameraRemoteServerwontstartorgivesanerrormessage. 1. Make sure you have the current version of DSLR Camera Remote Server installed. 2. Windowsusers,tryreinstallingBonjourfromAppleswebsite.DSLRCameraRemoteServerwilltrytoinstallthisautomaticallyifitismissingbutifit thinks its installed but it is broken or corrupt it will not try to reinstall it. 3. Try reinstalling the DSLR Camera Remote Server. On Windows, be sure to un-install it first. Make sure you have administrative privileges on the computer. For Windows Vista or Windows 7 you may want to turn off User Access Controls during installation. 4. Turn off your firewall or add an application exception for DSLR Camera Remote. See the About Firewalls page for details. 5. On a Mac, if you receive a -5000 error, or folder creation or writing errors try selecting a different folder for shooting or repairing your disk permissions. To repair your disk permissions use the Disk Utility application located in /Applications/Utilities. 6. Restart your computer. Problem:TheDSLRCameraRemoteServerdoesntshowmycameraconnected. 1. First make sure your camera is a supported model, is turned on and attached to the computer with the proper USB or Firewire cable. Also check the battery in the camera, a low battery can cause problems even though the camera can turn on and function. 2. Windows users may need to have the current drivers for their camera installed. Check the manufactures website for the most up to date driver software. Note: If you are using a Windows 64-bit operating system, some older cameras do not have drivers available. DSLR Camera Remote will not work in these cases. 3. Make sure your camera's firmware is up to date. Check the manufactures website for the most up-to-date firmware. 4. Checkthecamerascommunicationmodeissetcorrectly.Youcanadjustthisinthecamerasmenus.Thisissetcorrectlybydefaultonnewercameras. However for some older cameras such as the Canon 5D, you will need to adjust it. See the supported model list for communication setting details. 5. If you have an older Canon EOS camera you may need to use DSLR Camera Remote Server Classic instead. Check the supported model list for details. 6. Make sure no other software is accessing the camera. Turn off EOS Utility, Camera Control, ViewNX, iPhoto, Lightroom or any other tethered shooting or downloading software. 7. The sequence of starting things up can be important. Try restarting your computer, turning on the camera, then connecting the USB cable, then start the DSLR Camera Remote Server software. 8. If you are using a wireless transmitters instead of a cable make sure you have the most up to date software and firmware installed. Also make sure you are using PTP as the communication protocol and that the transmitter is paired with your computer before starting the DSLR Camera Remote Server. 9. Please note that if your cameras memory card has many pictures on it, it may take up to a minute to appear under Mac OSX while the operating system is scanning the camera. For the best results start with the DSLR Camera Remote Server application closed. Then connect and turn on your camera. Wait for the red or green memory card access light to stop flickering, then start the DSLR Camera Remote Server application. Problem:WhenIstartDSLRCameraRemoteonmyiOSDeviceitdoesntseemyServer. 1. Make sure your iOS device and host computer are on the same network (access-point). You set this in the settings menu under WiFi on you iOS device. If you are having difficulty connecting to your access point or it appears you are connected but communication is not occurring try the "Forget this Network" button and then re-select your access point and re-enter a password if needed. Sometimes the 3G cellular network doesn't kick over to Wi-fi properly for a while. Try turning your device to airplane mode and then turning the Wi-fi option back on. 2. Turn off your firewall or add an application exception for DSLR Camera Remote. 3. Make sure you have a good signal strength on your Wifi network. If you are a long distance from your access-point it may lose connection. 4. If you are working with an ad-hoc wireless connection it may take a minute or so before your server will appear in the server list, so please be patient. Creating an an ad-hoc wireless network on Windows can be inconsistent and frustrating. Use the test method listed below to ensure that you have a correct network connection before launching DSLR Camera Remote on the iOS device.

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5. You can test your connection using a web browser on your computer and iOS device. Open the log window from the server dialog. At the top of the log it will display a Connection Test URL. To test the local connection, type this url into a web browser on your computer. If you get a response stating that the server is running your local (loop-back) connection to the server is good. Then from your iOS device type this url into Safari. If you get a response stating that that the server is running your network connection is correct. If you do not, you have a network issue such as those mentioned above.

Problem: I can see a camera server on my iOS device but can't connect to it. 1. This generally means the host computer's firewall or the firewall in your router or access point is preventing incoming communication to DSLR Camera Remote Server. You can test your connection using a web browser on your computer and iOS device. Open the log window from the server dialog. At the top of the log it will display a Connection Test URL. To test the local connection, type this url into a web browser on your computer. If you get a response stating that the server is running your local (loop-back) connection to the server is good. Then from your iOS device type this url into Safari. If you get a response stating that that the server is running your network connection is correct. If you do not, you have a network issue such as those mentioned above.

2. Turn off your firewall or add an application exception for DSLR Camera Remote. See the About Firewalls page for details. 3. Make sure you have a good signal strength on your Wifi network. If you are a long distance from your access-point it may lose connection. Problem: When I user DSLR Camera Remote on my iOS device I can connect to the server but I see no controls or images or I get an "unsupported camera" error. 1. Thismeansthehostcomputerhaslostconnectionwiththecamera.Thiscanhappenifthecamerahasgonetosleeporisbusy.Tryturningthe camera off and back on or un-plugging and re-plugging the cable. 2. Check the communication mode on the camera. See the supported camera list for the proper setting. 3. Make sure your camera is supported. 4. If you have an older Canon EOS camera you may need to use DSLR Camera Remote Server Classic instead. Check the supported model list for details. Problem:IcantaccesscertaincontrolsonthecamerafrommyiOSdevice 1. Some settings such as camera mode (Manual, Aperture Priority, etc.) and focus mode (manual, single shot, continuous, etc.) have to be adjusted on the camera body itself. These appear below the other controls and are not buttons. 2. In some camera modes, some controls will be disabled. For example if you are working in Program the shutter speed and aperture controls will be visible to show the current settings but will be disabled (not adjustable). 3. If you have the Free version of DSLR Camera Remote you can only fire the camera and review images. Please Upgrade to the Professional Edition for more control. 4. IfyoudontseetheLiveViewoption,yourcameradoesntsupportitoritisnotenabledviayourcameramenusorcustomfunctions.Checkthe supported camera list for details. 5. If you can't fire the shutter in bulb mode, your camera may not support computer remote control of this function. Check the supported camera list for details. All Nikon cameras DO NOT support bulb firing. 6. If you don't see the control "LCD screen" at all you have enabled BigView mode or you are holding the camera in landscape orientation. Try turning the camera vertical and/or making an upward swiping motion to reveal the "LCD screen." 7. To use Video Mode on the iOS Device version you need to purchase access to video mode via an in-app purchase. Problem:Icantgetthecameratofocusoritisfocusinginthewrongspot. 1. WhenshootingwithoutLiveViewenabled,thecamerawillautofocusbeforetakingapictureifthecameraissettoAF.Ifthecameracantfocusyouwill get an error message on the iOS device. If this happens you can try setting a different AF point on the camera or turn the camera to MF and pre-focus on your subject. Note: On some Canon cameras you can set a custom function that removes AF from the shutter release button and assigns it to another button. This option will prevent auto focus function with DSLR Camera Remote. Temporarily turn this option off. 2. If you are using LiveView, you need to tap the preview window to cause the camera to auto focus. It will use whichever LiveView focus mode you have selected in the LiveView preferences. This auto focus cycle may take several seconds depending on the camera model and AF mode selection. Using manual focus with LiveView is the most reliable method. Tip: On some cameras you may need to enable AF for LiveView via a custom function or setting. You may also select the AF mode in a custom function as well. Check you camera manual for details.

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See also
When to use DSLR Camera Remote Quick Start User Interface Supported Cameras

DSLR Camera Remote

15 . Using DSLR Camera Remote

Home > Using DSLR Camera Remote

Articles in this section

Using the iOS Application

Using the Server Application

Networking Help

See also
Welcome Installation Getting Started
Home > Using DSLR Camera Remote > Using the iOS Application

Using the iOS Application

The iOS app is the heart of DSLR Camera Remote. This is where you control the camera. The DSLR Camera Remote client app comes in three versions: Free, Professional and HD. Below are the differences between them. Feature Connect to host computer Fire camera See post-view image Battery status Images remaining Zoom-in on post-view image LiveView Adjust shutter speed Adjust aperture Adjust exposure compensation Adjust ISO Adjust white-balance Quality setting Interval shooting (self timer, intervalometer) Auto Exposure Bracketing Burst Mode Thumbnail Strip Video Mode Save local copy Yes Yes Free Pro Ed Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes HD (iPad only) Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes

To Open the iOS application see the Getting Started Section. When you launch the app you will see a list of available servers. Click on the server you would like to use. If you don't see your server listed check these items: Make sure the DSLR Camera Remote Server application is running. Make sure the camera is connected and powered on. Make sure the host computer and iOS device are on the same network. Check the troubleshooting section for more.

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See also
Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Using LiveView Video Mode Reviewing Images Using Burst Mode

Home > Using DSLR Camera Remote > Using the iOS Application > Adjusting Camera Settings

Adjusting Camera Settings

When you launch DSLR Camera Remote on your iOS Device and connect to a server, it will automatically detect the camera type and configure the options available. From the iOS Device you can adjust the most commonly used camera settings. Below are the details on how to do so.

Remember the ability to adjust most camera settings requires the Professional or HD Edition of the DSLR Camera Remote app for your iOS Device. The Free version only allows you to fire your camera.

To adjust a setting, simply click on it its read-out in the lower half of the app screen. For example to adjust the aperture follow these steps. 1. Click on the aperture button

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2. A list of available aperture settings will appear. The list only shows the options available for your camera and lens. 3. Click on the setting you would like to use. 4. The new setting will appear in the aperture button.

This process works the same for all other user adjustable settings on the camera. Some settings are not adjustable depending on the camera mode, or are not adjustable any time. Refer to the chart below to identify which settings are adjustable. Manual Shutter-Speed Aperture ISO Exposure Compensation Camera Mode Focus Mode White Balance Quality Recording Location X X X X X X X X X X X X X X X X X X X X X X X X X X X X X Aperture Priority (Av) Shutter Priority (Tv) X Program Bulb Scene Modes or Green

See also
Using the Intervalometer Using Auto Bracketing Using LiveView Video Mode Reviewing Images Using Burst Mode
Home > Using DSLR Camera Remote > Using the iOS Application > Using the Intervalometer

Using the Intervalometer

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The intervalometer is an advanced timer that you can use as a self timer or as an interval timer. It is useful for self-portraits as well as time-lapse and stop-motion animation photography. To access the intervalometer, press the options button or the intervalometer button.

Once the Intervalometer options appear, there are three controls to set: The Interval Time: this can range from 1 second to 24 hours. This is the time between shots. Number of Images: this is used to set the number of images you would like to take. Wait for first shot: when this option is enabled, the camera will wait the time interval before taking the first image. This is useful for a self timer. When it is disabled the camera will fire the first shot of the series as soon as the done button is pressed. Once you have the Intervalometer options set, press the Done button to start the sequence. The shots remaining will change to a timer, displaying the length of time until the next image will be taken.

If you make a mistake or would like to cancel the Intervalometer, press the fire button again.

Tip: You can use the Intervalometer as a self-timer. Just set the interval time to the delay that you would like. Then set the number of images to one and make sure the "Wait for first shot" option is enabled.

Note: When using the intervalometer it is a good idea to set the focus mode to manual and pre-focus to reduce the chance of focus errors. Its also a good idea to use a manual focus and whitebalance to avoid changes from shot to shot.

See also
Adjusting Camera Settings Using Auto Bracketing Using LiveView Video Mode Reviewing Images Using Burst Mode

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Home > Using DSLR Camera Remote > Using the iOS Application > Using Auto Bracketing

Using Auto Bracketing

The auto bracketing dialog allows users to create a series of different exposures of the same image. This range of images can capture the full range from light to dark, greater than what the camera can capture in a single image. Then using Photoshop or other software you can create an HDR (high dynamic range) image that contains all the brightness levels across the entire range of exposures. To use the auto bracketing feature follow these steps. 1. Click on the options button and select Auto Bracketing Note: Auto Bracketing requires that the camera be in Manual exposure mode. Be sure to set your base exposure setting before opening the Auto Bracketing dialog.

2. When the Auto Bracketing dialog appears you will need to set the following options Range: This is the total range, in f-stops, of the bracket. This can be from +/-1 stop to +/-5 stops. This equals an f-stop range of 3 to 11 stops total. Increment: This is the increment between shots. You can select either 1 stop or 1/3 stop (1/2 stop on some cameras). Number of Shots: This displays the total number of shots in the bracket. Keep in mind that large brackets can take up to several minutes to complete so your subject must not be moving or have significant changes in lighting. Locked Variable: This option allows you to lock a photographic control from being varied during the bracket. In most cases bracketing only requires adjusting on variable, however on large brackets the camera may need to adjust two. The lock variable option allows you to select which variable you would like to keep constant. The default is ISO. Delay: The Delay options sets a time delay between shots. Normally this is set to zero to take the images as quickly as possible. If you are using strobes however, you will need to set the delay to allow the strobes to recycle before the next image is taken. Tip: Selecting which variable to lock depends on your subject. If you are photographing a subject with the lens not focused to infinity (not a landscape) you may want to lock the aperture to maintain consistent depth of field on all images. If you are are photographing a moving subject (like a waterfall) you may want to lock the shutter-speed to keep consistent motion in all frames.

3. When all of the controls are set, press the Done button to activate the Auto Bracketing sequence. While the sequence is underway, the controls for the camera will be locked. When the sequence is complete, the camera will return to the original exposure settings.

See also
Adjusting Camera Settings Using the Intervalometer Using LiveView Video Mode Reviewing Images Using Burst Mode
Home > Using DSLR Camera Remote > Using the iOS Application > Using LiveView

Using LiveView

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Certain newer cameras support LiveView, or a video stream preview of what the camera sees through the lens. This is similar to the live preview you see on the back of compact cameras or the camera on the iPhone. You see if your camera supports LiveView here. To turn LiveView on, press the options button and then select Live Preview. You will see a live video stream from the camera. You can adjust all the camera settings and fire the shutter as usual. To focus the lens, simply tap the preview image anywhere to initiate an auto focus cycle. If you are using the HD Edition you can also press the Auto Focus button in the control strip at the bottom of the window. DSLR Camera Remote will use whatever focus mode you have selected in the Live Preview options. For Canon EOS DSLRs this can be Quick Mode, Live Mode, or Live Face Mode. It is set in the Live View options menu or custom functions. For Nikon DSLR's this can be Normal Area, Wide Area or Face Priority. Or for some cameras it may be handheld or tripod. It is set in the custom settings menus.

Note: Depending on the speed of the host computer, the speed of your network, and distance from the wireless access point, the live view may be delayed for a fraction of a second. If you are photographing a subject in motion you should fire the shutter before the peak action in order to capture it. When using a WFT wireless transmitter, LiveView preview can be very slow. You can turn off LiveView by following the same steps used to start it.

See also
Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Video Mode Reviewing Images Using Burst Mode
Home > Using DSLR Camera Remote > Using the iOS Application > Video Mode

Video Mode
Select newer cameras allow the recording of video as well as still images. Some of these cameras support remote control of this function. With DSLR Camera Remote you can start, monitor and stop video recording. Video mode is enabled and behaves similar to LiveView. Below is a list of what you can and can't control from the iOS device in regards to video recording. Before or After Recording During Recording See a LiveView through the camera lens Yes Adjust camera settings like exposure Auto focus Playback recorded videos Adjust video recording properties Yes Yes No No Yes No No No No

Video Download
You have the option to download videos to the server computer. This facilities viewing on the server computer, deleting and instant back-up. This function is enabled by default. When enabled, after a video is recorded it will be downloaded automatically to the server. This can take several minutes and locks the camera function until the download is complete. You will see a generic movie icon on your device when the download is complete. If you prefer to work faster and will download your videos manually later you can turn this off by checking the Don't Download Movies option in the server dialog. Note: On most cameras (except the Canon 5D MKII, Canon 1D MKIV Nikon D5100 and Nikon D7000) you must place the camera in video mode on the camera itself. You can then start, monitor and stop video recording from the iOS device.

Playback of video files is not supported in DSLR Camera Remote. Video files are noted by a generic movie camera when flipping through images.

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See also
Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Using LiveView Reviewing Images Using Burst Mode
Home > Using DSLR Camera Remote > Using the iOS Application > Reviewing Images

Reviewing Images
With DSLR Camera Remote you can review the images you have photographed during the current shooting session. DSLR Camera Remote will automatically display the last image you have photographed. It will also display its filename as well as the shutter-speed and aperture used. You can browse through images by swiping your finger to the left to view the previous image. You can move to the next image by swiping to the right. You can minimize the LCD Panel controls by swiping down. You can reveal the LCD Panel controls by swiping up. With the HD version you can also change images using the thumbnail strip.

You can also rotate the device to see a larger view of the image and hide the camera controls. You can use the swipe motion to change images as well.

You can zoom-in to view on a portion of an image to check your focus or other details. Due to the large size of the images taken by most digital cameras and the limitations of WiFi, the maximum zoom is approximately 50% of the actual image. To zoom-in double-tap on the area you would like to magnify or use an spreading twofinger gesture To zoom-out, double-tap again or use a pinching two-fingered gesture You can pan the image by dragging with your finger.

You can save a low resolution jpg version of an image to your iOS device (camera roll) by using the Save Local button on the HD Edition or by clicking and holding on an image in the Pro Edition. You can then email, edit or share the image just like any other image on your iOS device.

Tip: If you want to delete an image, just click on it and a sheet with a delete option will appear. This will remove the image from both the hand-held device and the computer. You can also click on the delete button on the HD Edition.

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Tip: When shooting Raw+JPG you will see only image appear on the device for both images. Not that the display name will look like this: Remote_001.CR2+JPG or Remote_001.NEF+JPG signifying you are shooting Raw+Jpg. If you choose to delete the image, the server will delete both the Raw and the Jpg image together.

See also
Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Using LiveView Video Mode Using Burst Mode Home > Using DSLR Camera Remote > Using the iOS Application > Using Burst Mode

Using Burst Mode

Burst mode enables DSLR Camera Remote to fire a rapid sequence of images. This is useful for action subjects such as sports. To use burst mode follow these instructions. 1. Click on the Options button, then select Burst Mode

Note: If you don't see burst mode, your camera probably doesn't support it. Check the supported camera list for details.

2. For Canon EOS cameras, press and hold the fire button. The camera will take images rapidly as long as you hold down the fire button. When the buffer on the camera fills up, it will continue to fire but at a slower rate. This behaves identically to using the fire button on the camera itself. DSLR Camera Remote will automatically put the cameras drive mode into continuous shooting. 2. For Nikon cameras, Burst mode works slightly different. When you select Burst Mode you will be presented with a dialog asking you to select the number of shots per burst that you would like. This can be up to the buffer size of your camera. Then each time you press the Fire button the camera take a burst of images. 3. When you are done using burst mode and wish to return to normal shooting, press the options button again and select Stop Burst Mode.

See also
Adjusting Camera Settings Using the Intervalometer Using Auto Bracketing Using LiveView Video Mode Reviewing Images

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Home > Using DSLR Camera Remote > Using the Server Application

Using the Server Application

DSLR Camera Remote Server is a lightweight application that runs on the host computer. The host is the computer that you have your camera tethered to. The Server has two jobs: the first is to control the communications between the camera and the iOS Device. The second is to select the download folder and to download the images and videos from the camera. DSLR Camera Remote will always download each photograph you take to the host computer. The Server application must be running whenever you want to use the iOS Device application to control your camera. See the Getting Started section for launching the Server application. The DSLR Camera Remote Server application window has several controls or displays: The first is the connected camera. This will display which camera is connected to the computer. Only one camera may be connected to the host computer at a time. If you see no camera listed, check the connection and make sure the camera is powered on. If you still see no camera connected, you may need to update or install the drivers for the camera (Windows only). Check the troubleshooting page for more information. The second control is the download location. You can select your download folder by pressing the "Choose..." button. The last used folder will be remembered by default. Under the Choose... button is a reveal button, which will open the shooting folder for you. The third option is called Create Copy for Lightroom Auto Import. When enabled the server will create a subfolder called Lightroom inside of the destination folder. If you are using Lightrooms Auto Import feature to monitor your shoot you will need to select this folder in the Auto Import Set-up dialog. Note: Using Lightroom's Auto Import on the main destination folder will move the images as they are shot, preventing you from reviewing or zooming in on the images via the iOS device. Set Lightroom to auto import from the Lightroom sub-folder inside the shooting folder instead. There is also a button labeled Show Log Window which will display the server log. If you are having trouble with the server you can copy and paste the contents of the log into a message to the onOne Support team. Finally there is a Don't Download Movies option. When off, movies will be downloaded to the server automatically after they are saved to the camera. This can take several minutes depending on the size of the movie. If speed is important, enable this option and download your movies manually later. At the bottom of the sever dialog are the Help and Troubleshoot buttons. The help button opens the user guide where you can learn more about the specific set-up and functions of DSLR Camera Remote. The troubleshoot button opens a special troubleshooting section of the user guide that covers the most common problems and solutions. This is the first place to look if you are having troubles.

See also
Using the iOS Application Networking Help Home > Using DSLR Camera Remote > Networking Help

Networking Help
To use DSLR Camera Remote, your iOS Device must be on the same network as your host computer running DSLR Camera Remote Server. The iOS Device needs to communicate with the server host computer over WiFi (802.11b/g). This can be accomplished using a standard infrastructure style network or an AdHoc or device to device network. Below are examples of both options. Infrastructure: If you are working in your studio, this is the likely setting for you. Infrastructure networks have a WiFi access point or router that governs communication between multiple devices on your network.

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Ad-Hoc: Also known as a device to device network. Ad-Hoc connections do not use an access point or router and instead, the host computer talks directly to the iOS device. This is network type used in on-location environments. To learn how to configure an Ad-Hoc network, visit the Creating an Ad-Hoc WiFi network page.

See also
Using the iOS Application Using the Server Application
Home > Using DSLR Camera Remote > Networking Help > Selecting your WiFi network

Selecting your WiFi network

For DSLR Camera Remote to function, your host computer and iOS Device need to be on the same network. To configure your iOS Device to your wireless network follow these instructions.

From the home screen, click on Settings. You can always get to the home screen by pressing the home button.

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Next, make sure you have WiFi enabled. If not turn it on and browse for available networks.

Then select the network (access point) you would like to use. You may need to enter a password to connect to it.

See also
Creating an Ad-Hoc WiFi Network About Firewalls Home > Using DSLR Camera Remote > Networking Help > Creating an Ad-Hoc WiFi Network

Creating an Ad-Hoc WiFi Network

If you are working on location you may wish to create your own Ad-Hoc, or device to device network. This will allow you to connect your iOS Device to your host computer like a laptop or netbook without the need for a wireless access point or router. Below are instructions on how to enable an Ad-Hoc network on your computer.

Note: While this information is provide for general guidance it is recommended that you contact your computer vendor or IT support staff for exact settings to create an Ad-Hoc network. onOne Software technical support can not provide networking advice, training or configurations.

Mac OSX 10.5 or 10.6

Creating an Ad-Hoc network on your Airport enabled Mac OSX machine is quite simple. Just follow these steps.

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First, click on the Airport icon in the Tool Bar. If you don't see the Airport icon, open System Preferences and select Network. From here you can enable the Airport Toolbar item.

From the pop-up, make sure that Airport is turned on, then select "Create Network...".

In the "Create a Computer-to-Computer network" dialog, give your network a name. Then check the "Require Password" checkbox and assign a password. Be sure to remember your password.

Now, from your iOS Device select the new Ad-Hoc network you have created.

Windows XP (Service Pack 2 or higher)

Here are the steps to create an Ad-Hoc network on Windows XP. These instructions assume you use Windows to manage your wireless connections. If you use

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a third-party wireless manager see their documentation on how to create an Ad-Hoc network.

Creating wireless ad-hoc networks on Windows can be frustrating and inconsistent. Our best recommendation is patience and restarting your computer if the connection does not appear to function.

Start by clicking on the wireless network icon in your tray at the bottom right of your window. From the pop-up, select "View Available Wireless Networks".

Then select the "Change advanced settings" option under "Related Tasks".

When the "Wireless Network Connection Properties" dialog appears, click on the "Wireless Networks" tab at the top. Then click on the "Advanced" button.

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Make sure that the "Networks to access" option is either the first option, "Any available network", or the third option, "Computer-to-computer (ad-hoc) networks only". You should also disable the "Automatically connect to non-preferred networks" checkbox.

Now, back on the Wireless Networks tab, click on the "Add" button. Give your network a name. Then set the Data encryption to WEP and assign it a password. Be sure to remember the password. You may need to turn off "The key is provided for me automatically" checkbox. It's always recommended to use the WEP data encryption as it tends to make the AdHoc network more reliable.

Finally, from your iOS Device select the name of the new Ad-Hoc network from the Wi-Fi settings in the Settings dialog.

Windows Vista and Windows 7

Here are the steps to create an Ad-Hoc network on Windows Vista. These instructions assume you use Windows to manage your wireless connections. If you use a third-party wireless manager, see their documentation on how to create an Ad-Hoc network.

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Start by clicking on the wireless network icon in your tray at the bottom right of your window. From the pop-up select "Connect to a Network". Then select "Set up a connection or network" from the tasks listed at the bottom.

From the "Choose a connection option" dialog, select "Set up a wireless adhoc network".

In the "Set up a wireless ad-hoc network" dialog: Give your network a name. Then set the data encryption to WEP or WPA-2 Personal and assign it a password. Be sure to remember the password.

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Finally, from your iOS Device, select the name of the new Ad-Hoc network from the Wi-Fi settings in the Settings dialog.

See also
Selecting your WiFi network About Firewalls
Home > Using DSLR Camera Remote > Networking Help > About Firewalls

About Firewalls
Firewalls are software or hardware that governs communication on a network. They are designed to prevent malicious activity. However an over-active firewall can prevent communication between the DSLR Camera Remote Server, the WiFi access point and the iOS Device. In most cases firewalls will detect this activity and allow it. In some cases it may block it. Below are instructions on how to create an exception or turn off your firewall to allow DSLR Camera Remote to work properly.

Note: While this information is provide for general guidance it is recommended that you contact your computer vendor or IT support staff for exact settings when adjusting your firewall or security settings. onOne Software technical support can not provide specific support for networking issues.

Mac OS X 10.6 Users: If you are using system Mac OSX 10.6 you can keep the Firewall on but you may need to add the DSLR Camera Remote in the list of applications that will be allowed. Using the default security settings for Mac OSX 10.5 or 10.6 this should be handled automatically. 1. Go to System Preferences. 2. Select Security 3. Select Firewall 4. Use "Set access for specific services and applications" 5. Click on the "+" button and navigate to your Applications folder and then select the DSLR Camera Remote Application. Once added to this list you will be able to use the DSLR Camera Remote with your Firewall enabled. Windows Vista and Windows 7 Users: You must make sure your Firewall is set to allow Exceptions. When Exceptions are disabled this will prevent the DSLR Camera Remote Server and Client from connecting with each other. To make sure you have Exceptions turned on under Vista follow these steps: 1. Go to the Start menu 2. Select Control Panel 3. Select Windows Firewall 4. Click on the Change Settings link. 5. You will then see the dialog that has the option "Block all incoming connections" and make sure that is unchecked. Windows XP Users: You must make sure your Firewall is set to allow Exceptions. When Exceptions are disabled this will prevent the DSLR Camera Remote Server and Client from connecting with each other. To make sure you have Exceptions turned on under XP follow these steps: 1. Go to the Start menu 2. Select Control Panel 3. Select Windows Firewall

DSLR Camera Remote

4. The screen that comes up will have the option "Don't allow exceptions". Make sure this check box is unchecked.

See also
Selecting your WiFi network Creating an Ad-Hoc WiFi Network

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