Escolar Documentos
Profissional Documentos
Cultura Documentos
CONTENTS
Section I
1) Executive summary
2) Industry profile
6
7-16
3) 4) 5)
17-26 27 28-43
Section II
Methodology 1) 45-47 48-57
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Section III
1) 2) 3) 4) Result and discussion with graphs and chart 59-69 Findings Recommendation Conclusion 70-71 72 73
Section IV
1) Appendices-Questionnaire
2) Bibliography.
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Section I
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Study on Recruitment & Selection Process Madapur Plantation Ltd Indias coffee growing regions have diverse climatic conditions, which are well suited for cultivation of different varieties of coffee. Some regions with high elevations are ideally suited for growing Arabicas of mild quality while those with warm humid conditions are best suited for Robustas
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Andhra Pradesh and Orissa in the Eastern Ghats of the country. The North Eastern region comprising the Seven Sister states of Assam, Manipur, Meghalaya, Mizoram, Tripura, Nagaland and Arunachal Pradesh. Babasabpatilfreepptmba.com Page 6
The plantations in the south are the cradle of Indian coffee. They include the Bababudangiris in Karnataka, known as the birthplace of coffee in India. The Eastern Ghats and the North Eastern states are newly developed areas of coffee
: : types coffee : : :
Arabica, ha,Robusta
Arabica -
Average Main
production varieties
Arabica
24,000 -
MT,Robusta S.795,
Arabica
Sln.6,
ORGANIC COFFEE:
Organic coffee means a coffee grown under holistic agricultural production management system that includes on farm composting of farm resources, mulching, shade regulation and eco friendly pest and disease control measures. It completely excludes the use of agro chemicals with an aim of preserving the environment and to obtain residue free product. However, in order to provide authenticity to the product as organic, it has to be certified by an accredited certification agency.
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SPECIALTY COFFEE:
Today, consumers around the world demand the best coffee. Planters in producing countries are now developing finer strains of coffee to the custom-requirement of the gourmet coffee drinker. In essence, over the years, coffee is no longer a humble bean of indistinct origin. Coffee today, is better valued as Specialty coffee. "Specialty spelt in the true-blue American manner! Specialty coffee is distinguished by its clear origin, distinction made by careful cultivation practices, careful routine of plucking, special processing and of course, special branding and special handling and appearance thereafter.
Consumers have come to appreciate gourmet coffees in their discerning cups; As a result, specialty coffees fetch better prices, attract premiums and attract custom. These coffees have a personality, aura, craving, and branding of their own. Specialty branding that brings in the bigger bucks for the grower!
The world of coffee drinkers is going the specialty way. It makes sense to grow and sell specialty coffee. Specialty coffees are high quality coffees that differ from normal coffee with relevance to visual quality or cup or both. Specialty Coffees are getting increasingly popular in the world coffee market. Specialty coffees are broadly classified into five categories based on their unique features: 1. Decaffeinated Coffee: Coffees with caffeine removed artificially are known as decaffeinated coffees. There is a prominent segment of consumers preferring decaf coffees owing to health consciousness.
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Study on Recruitment & Selection Process Madapur Plantation Ltd 2. Organic Coffees The coffee grown with out using chemicals and pesticides are in great demand in the developed countries because of increasing awareness on health of consumers and protection of environment. 3. High Grown coffees The coffees grown at higher elevations i.e. 4000 ft and above are known to possess a distinct flavour and acidity in cup due to slower development of beans. The coffees are of high quality with dense beans. 4. Estate Coffee (Single Origin Coffees) Production of good quality coffee by highlighting the special features of the estate can be classified as estate branded coffees. This may be elevation, variety, cultural practices, and special processing techniques. Estate coffees are those that originate on single form with common soils and with the distinct identity in terms of flavour and aroma characteristics. Estate coffees are generally more expensive and actually define the specialty coffee market. 5. Variety Coffee Some of the varieties are known to possess good inherent quality due to the genetic make up of the plant. Fruits from such varieties can be harvested and processed separately to retain the unique quality. Some of the Indian selections like Kents, Agaro, Cioccie, and CxR are unique in their cup quality. Separate processing of these varieties help in processing their intrinsic quality.
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Arabica Robust a 40,600 22,850 16,720 79,720 35,400 95,125 11,230 141,755
Non Traditional Areas Andhra Pradesh 5,500 & Orissa North Eastern 80 Region Sub Total 5,580 Grand (India)
95 50 145
4,800 70 4,870
70 45 115 182,800
306,300 79,500
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Exports of Coffee from India by Countries FY 2008/2009 * (Quantity, Percentage and Unit Value)
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Sl. No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45
Destination ITALY RUSSIAN FEDERATION GERMANY BELGIUM SPAIN UKRAINE FINLAND JORDAN CROATIA SLOVANIA GREECE SWITZERLAND FRANCE MALAYSIA KUWAIT AUSTRALIA PORTUGAL HUNGARY ISRAEL SINGAPORE EGYPT ALGERIA NETHERLANDS U.S.A. LIBYA SAUDI ARABIA UNITED ARAB EMIRATES JAPAN TAIWAN POLAND UNITED KINGDOM LATVIA TURKEY CANADA SYRIA ROMANIA AUSTRIA CHINA,PEOPLES R/O NORWAY TUNISIA VIETNAM SULTANATE OF OMAN INDONESIA
Quantity (In MT) 50802 16123 14649 9673 8556 5445 5292 5187 4819 4715 4614 3813 3784 3730 3536 3140 2898 2774 2745 2566 2566 2448 2106 1948 1913 1738 1716 1679 1361 1336 1285 1241 1206 1158 1150 972 870 821 794 721 628 598 572 548
% to Total 25.85 8.20 7.45 4.92 4.35 2.77 2.69 2.64 2.45 2.40 2.35 1.94 1.93 1.90 1.80 1.60 1.47 1.41 1.40 1.31 1.31 1.25 1.07 0.99 0.97 0.88 0.87 0.85 0.69 0.68 0.65 0.63 0.61 0.59 0.59 0.49 0.44 0.42 0.40 0.37 0.32 0.30 0.29 0.28
Unit Value Rs/Ton 108431 122337 123290 105832 97231 139936 130752 112351 96869 95455 97514 130654 111941 103402 128257 117913 97608 118054 102583 117929 93975 94367 115885 134985 92029 138437 139997 138062 109863 110802 131621 137686 125829 107599 109718 97644 93726 107190 114097 104177 107241 108954 135188 110628
MYANMAR OTHERS
TOTAL
6297
196531
3.20
100.00
138695
114594
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EXECUTIVE SUMMARY
The main purpose of doing the project is to get practical knowledge about the HR practices that are being carried out in the organization. The research title A study on Recruiting and Selection process carried out at Madapur Plantation limited, Coorg helps to understand the recruitment and selection process conducted by them and how to make them more effective. The report deals with how they conduct the recruitment and selection process to source better manpower in their organization The research was carried out as per the marketing research. The well supportive objectives were set for the study. To meet the objectives primary research was undertaken. Appropriate data was collected by survey and interaction with the managers of the organization. The instrument used for primary data collection was questionnaire and interaction. The respondents were the managers who were involved in recruitment and selection process. Each of them was to answer 15 questions. The tables and charts were used to translate responses into meaningful information to get the most out of collected data. Based on those the conclusions have been drawn with supportive data. As per the study most of them used internal and external sources for recruitment and have been included in selection process so as to screen the required candidate with required skills and qualification for these departments.
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ABOUT COMPANY
Organization Profile
Madapur plantation Ltd Madapur Estate Madapur Post Madapur- North Coorg.
Mission: There mission is to add vitality to customers life with hygiene. To serve the customers with high quality products and fulfill there requirements with most care of satisfing them in most profitable manner Vision: We share the vision and belief that our customers shall be served only by high quality products and to cover more market shares. And to make continual improvements in quality and price to satisfy our customers
Competitors :
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Balaji Estate Murgan Estate Amritha curing works Chamundi curing works and many more.
Customers: The main customers are the coffee companies and the local people. Coffee companies like: ABC Coffee Curners & Exporters ITC Ltd NED Commodities E-Comgil Madhujayanthi Exporters and many more.
Place: It is located in North Coorg ,18kms away madekri,which is also known as Scotland of India.
Technology: Tally
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INDUSTRIAL PROFILE:
Today, consumers around the world demand the best coffee. Planters in producing countries are now developing finer strains of coffee to the custom-requirement of the gourmet coffee drinker. In essence, over the years, coffee is no longer a humble bean of indistinct origin. Coffee today, is better valued as Specialty coffee. "Specialty spelt in the true-blue American manner! Specialty coffee is distinguished by its clear origin, distinction made by careful cultivation practices, careful routine of plucking, special processing and of course, special branding and special handling and appearance thereafter.
Consumers have come to appreciate gourmet coffees in their discerning cups; As a result, specialty coffees fetch better prices, attract premiums and attract custom. These coffees have a personality, aura, craving, and branding of their own. Specialty branding that brings in the bigger bucks for the grower!
The world of coffee drinkers is going the specialty way. It makes sense to grow and sell specialty coffee.
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COMPANY PROFILE:
Brief history of the Organisation: It was started by Mr and Mrs Muniraju in 1958,they started with a small nursery of coffee plants. then after few years of success in nursery there son Mr T M Prasanna helped them in there work. They showed keen interest in growing coffee plants, and by this interest the planned to began there own plantation. The managing Director Mr T M PRASANNA started as an individual planter in 1960 with help of the parents.initially for the first 5years he suffered losses. Then by the end of 1965 due to hard work and commitment the business gradually increased. Then they started to hire few labours to extend there estate ,then by end of 1968 they had more then 50 labours. Gradually with coming years they extended there estate to 50 acres with many labours working in it. They then felt they couldnot run it on there own hance they appointed a manager to halp them in maintaining accounta and other paper works. As years went by they had 100 acres estate,which needed more labours. When labours increased they felt a need for a assistant who looks after the loburs welfare,this is how a single hand fram turned to a big estate. They appointed skilled,semi-skilled and unskilled labours to look after the estate and factory(established 2yrs ago). Estate mainly grows coffee of both varities Arbica and Robusta,some spicies like peper,cardomom,ginger,vanilla, Fruits like orange,banana,avacado, they even grow
timber. In factory curing works and processing of coffee is done. They needed skilled labors as managers to assist there fellow labours in there work. Semi-skilled labours to know the techniques if operating machineries and help there co-workers and fellow
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Study on Recruitment & Selection Process Madapur Plantation Ltd workers. Unskilled labours are mainly the bottom level workers who usually pick the coffee,cleaners etc.
After few years they turned to be a well known coffee planter who supplied quality goods to many companies like ABC Coffee Curners & Exporters,ITC Ltd,NED Commodities,E-Comgil,Madhujayanthi Exporters and many more.
They supplied the coffee through mediaters with 2% commission for them. Mediaters tie up with the company to provide them the best quality coffee. They have many compitetors like Balaji estate,Murgan estate and many more.
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Introduction:
The Estate is engaged in supplying good quality coffee since 1965. It supplies quality coffee to many companies like ABC Coffee Curners & Exporters,ITC Ltd,NED Commodities,E-Comgil,Madhujayanthi Exporters and many more. It is mainly Export Oriented ie.,only 20% of coffee is used for Indian Market,and 80% is exported. Companies place there orders before two months. It is mainly because of Rates,Quality, nad Grades of coffee. They deal with companies through agreements, both domestic and export. Export agreements are mainly through mediators,who are present there during packaging, sealing and shipping the product to there customers. In very short time the Mr T M PRASSANNA have achieved a good name in the market for there quality product.
Robusta Arabica
These are the two varities of species they grow.both the species have different quality and need different maintaince.
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ROBUSTA PLANT
ARABICA PLANT
The Difference between Arabica and Robusta Coffee Beans While there are several different coffee species, two main species of coffee are cultivated today. Coffea arabica, known as Arabica coffee, accounts for 75-80 percent of the world's production. Coffea canephora, known as Robusta coffee, accounts for about 20 percent and differs from the Arabica coffees in terms of taste. While Robusta coffee beans are more robust than the Arabica plants, but produce an inferior tasting beverage with higher caffeine content. Both the Robusta and Arabica coffee plant can grow to heights of 10 meters if not pruned, but producing countries will maintain the coffee plant at a height reasonable for easy harvesting. Before supplying to the companies the carry out many tests to make sure the quality is maintained. Test like Quality checking is very important before supplying the coffee to the companies. Companies pay them on the quality of the coffee.
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Study on Recruitment & Selection Process Madapur Plantation Ltd In Quality Checking they carry out different types of process like: Moisture checking : In this the moisture content in the coffee bean is checked, Both the varities of coffee bean have different moisture content. Robusta Cherry Parchment Arabica Cherry Parchment Moisture Content Below 13% Below 11.5%
Outturn: After the coffee is being cleaned the amount of cleanliness and the damages are considered in it.
Washing & Pulping: In this method the impurities(leaves,twigs) are seperated from the coffee.the coffee is washed as soon as it is picked. The water with different densities is circulated in a large tank which carries away the impurities.
Payments are done to the them after the quality is being checked by the company. If the quality is good then the full payments according to the agreemants are made ,if not the deductions are made in the payments.
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There are differents Grades in the coffee beans like: AA AAA B BBB C A
According to the shape,size and the content of moisture in the bean the coffee beans are differenciated into different grades as mentioned above.
Mr Prassanna provides many facilities in there estate and factory. They have divided the labour force into different composition i.e, i. Permanent. ii. Temporary. iii. Casual. iv. Trainee. FACILITIES: They maintain attendance records which is taken at 8am every
morning,if the employees are late they have to meet the manager. Entry into premises by certain gates i.e., no workman shall enter
or leave the estate premises except the gate notified for the purpose. Health servies. Telephone service. Water supply. Babasabpatilfreepptmba.com Page 23
Canteen service. Rest room facility. and other Labour welfare facilities.
They maintain different registers for recording the different activities. Muster Roll/Check Roll(Attendance). Every employee has to enter his/her name before entering the permises in the morning 8am. Wages. This register maintains the information about the wages paid to each employee.
Leave with wages. This register maintains the recod of the wages that are given to the employees on leave. They have different leave wages for adult and young employee in there organisation.i.e, Adult is given 1day for every 20days of work and young employee is given 1day for every 15days of work.
Fines. This register shall maintain all the fines that an employee has,may be of damaging any machinery or any tool etc.
Deductions. This register maintain the deductions that are to be deducted from there salary
Advance.
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Study on Recruitment & Selection Process Madapur Plantation Ltd This register maintain the advances given to the employees in prior to there salary. Overtime. This register maintain the extra time worked by the employees than the normal time.it is kept at the work place and maintained up to date, and where no overtime is been worked,in any period nil is entered in the register Inspector visit book. This is very important register, the Inpector who comes for the inspection leaves the comments/complaints/ or any dos and donts.
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ORGANIZATION CHART
Assistant
Accountant
Supervisors
Assistant
Supervisors
Supervisor
Cashier
Assistants
Peons
Assistants
Peons
Assistant
Peons
Peons
Guards
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DEPARTMENT STUDY
They have different departments like, 1) 2) 3) 4) 5) Finance department/Accounts department. Marketing department. Personel department. Production/Processing department. Inventory department .
Each department has different functions, they are dependant on one another.
1.Finance department/Accounts department: The companys main function is maintaining the books of accounts very displinary. They use the double entry system of the book keeping in which all the tranctions of the business are noted with the explanation for all those tranctions. Mr. Nitin
Accountant
Cashier
Assistants
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Functions:
i.
agreement as on the due date. ii. iii. iv. Proper utilization and allocation of funds to the departments. Maintaining an account of salary of all the employees. Preparation of report of all those companies/customers from whom the
amount is due. v. vi. Providing advance to the transporters/employees. Providing traveling expenses to all those staff/ marketing executives.
2. Marketing department:
Mr. Umesh
Assistants
Peons
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The organization/Estate is engaged in supplying good quality coffee since 1965. It supplies quality coffee to many companies like ABC Coffee Curners & Exporters,ITC Ltd,NED Commodities,E-Comgil,Madhujayanthi Exporters and many more. Companies place there orders before two months. It is mainly because of Rates,Quality, nad Grades of coffee. They deal with companies through agreements, both for domestic markets and export markets. Export agreements are mainly through mediators ,who are present there during packaging, sealing and shipping the product to there customers and the mediators take up 2% commision . When the marketing department gets the approval of the Quality assurance department as to the quality of the product then \the vehicle is sent to the loading point. Here the product is loaded under the presence of staff/mediator (export) and it is covered with seal. This is removed by the mediator at the companies place.
Functions i. ii. iii. iv. v. vi. vii. viii. To analyze the demand for the product in the market. To make arrangements for transportation. To maintain good relation with the transporters. To get the orders from the customers/companies. To send the samples of the products to the customers. To enter into periodical agreements with the transporters. To help the accounts department. To help the transporters in getting advance from the accounts Babasabpatilfreepptmba.com Page 29
department.
ix. x.
To attend to the complaints of the customers/companies if any. To Keep an account of specifications of products given by different
parties; and xi. Instructing the Production department to keep the products ready for
dispatching on time. 3. Personnel department: The department which is considered as heart of the organization/Estate is the personnel .This department is headed by Mr. Sandesh.
Manager
Assistant Manager
Supervisor
Peons
Function: 1. 2. 3. Office services, maintaining personnel records of the employees. Salary and benefit administration. Training of new employees. Babasabpatilfreepptmba.com Page 30
4. 5.
Handling of personnel problems and grievances. Administration of Disciplinary action against misconduct and
absenteeism. 6. report. 7. 8. 9. 10. Supervising of security arrangements. Arrangement of contract laborers. Administration of welfare activities. Distribution of stationary materials to all the departments whenever Maintaining statutory records & registers, preparing monthly attendance
necessary. 11. 12. Administration of recruitment. Improving employee morale & inter personnel relation.
Welfare Facilities: i. Family pension schemes: They provide the employees with the family pension schemes facilities. The employees PF is-12%, it is again divided as, Estate PF-3.6% ad Family PF as 8.33%. ii. Bonus: The employees who work for not less than 30 working days in the year are eligible for bonus. Bonus in different department is computed differently and
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Study on Recruitment & Selection Process Madapur Plantation Ltd is paid to the employees.10% of the total wages is the Bonus. Bonus is paid for 11months and one month is given for leave.
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iii.
Overtime wages: If an employee works more then the normal time, i.e., if he/she works for
more than 9hours in any day and in estate if he/she works more then 48hours in any week is entitled to extra wage. It is one and a half times of the normal rate of wage. iv. Medical facilities: Maternity Benefit: 6weeks leave is provided to the
They provide all the employees with different medical facilities like, women with wages, maternity benefits are provided for miscarriage, in case of family planning. Free transportation will be provided. Variable Dearness Allowances (VDA) is provided, i.e.,
the interim Advance (I.A) of Rs 4 per day is given. It is given to compensate the raising expenses. Basic wage + VDA + I.A= Total wage. Life Assurance Benefit: After attaining age of 25yrs the members of the family pension fund if dies during the period of reckonable service a lump sum of Rs1000 as Life Assurance benefit shall be payable to his family v. vi. vii. Housing facilities are provided. Retirement Benefit is provided. Health care facilities are provided.
4. Production/Processing Department: As the name suggest this department is entrusted with the work of production of coffee, i.e, collecting the fresh cherries, processing it and getting the different grades of coffee bean. After they are processed the quality is checked and is packed in to different packages as per the customers requirements. Babasabpatilfreepptmba.com Page 33
Mr. Kungirama
Supervisors
Assistants
Peons Objectives: i) To maintain high discipline. ii) To produce/process the products as per the orders and requirement of the various customers. iii) To maintain Quality products.
5. Stores Department: Stock of coffee is maintained differently for Parchment, Cheeries, and Gilan (fallen coffee seeds) in the stores which should be dry place so as to prevent any kind of damages. The coffees are packed in water proof gunny bags which are then sent for different processes like washing, processing it. Stocks are cleared as per the customers requirements. If there is stock that is not cleared and if the coffee rates are lower then the estimated then the owner intimates the bank, Bank seals the stock and provides 70% fund to them. Once the rates hike the stocks are sold and the fund is recovered.
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Study on Recruitment & Selection Process Madapur Plantation Ltd After the production is completed the coffee is packed in water proof bags so as to avoid damage and stored in the stores until they get dispatched to the customers.
Mr. Corien
Supervisors
Assistants
Peons
Guards
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Fresh cherries
Dry processing
Dried
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Dry processing:
This is usually done after a non selective harvest. The drupes arrive in various stages of maturity and dampness and the producer should clean and separate them in relation to the rate of ripeness: unfortunately these two steps are rarely respected and the product loses in quality. Important factors for quality are: Gathering the ripe cherries Drying on the clean patio
Time for drying: Depends on the climate conditions; an average indication could be 15-20days. The shape of the fruits tends to be ellipsoidal when the loss of water is greatest. The quality of the product is strongly influenced by the environmental variables of the area of production, in particular during the period of harvesting, and by the care taken during the period of harvest and processing to avoid the unwanted fermentation. STEPS after the harvest: 1. Winnowing 2. Sieving 3. Floatation 4. Drying
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This serves to eliminate impurities like leaves, twigs and earth with help of a jet of air. The most traditional method is to collect the cherries in a round sieve. With an expert movement the cherries are thrown up: the leaves and twigs are caught on the upper part of the sieve and removed by hand while the earth and the grit pass through the holes in the sieve. Today due to bulk quantity fans are used, which sucks all the lighter impurities. Some machines combine the activity of the fan with a vibrating sieve. 2. STRIANING:
The heavy impurities are separated from the cherries using vibrating nets with a mesh that is bigger or smaller than the coffee beans. 3. FLOATATION:
It consists in the immersion of the cherries in the water and it is used to separate the grit and the cherries with the different water content and hence with a different density. In this way the following can be separated: Ripe/unripe cherries =65% relative humidity(sinkers) Partially dry cherries = 25-30% relative humidity(floaters) Heavier parts (grit & cherries with a higher humidity) are separated from
the lighter parts (partially dry cherries) according to the different way they float in the water. There are different systems for separation by Floatation: Tank of Static water. Tanks with a Siphon. Water channels with an Intercepting Siphon. Washing-Separating Machines. Babasabpatilfreepptmba.com Page 38
Study on Recruitment & Selection Process Madapur Plantation Ltd The method used in the organization is Tanks with Siphon, i.e, the tanks are filled with flowing water; the heavier parts are gathered by the siphon (tank) while the lighter parts, together with the remaining leaves and twigs are carried away by means of a lock. The heavier part deposited at the bottom is taken out manually.
Wet processing:
The wet processing is a modernized way of processing coffee, with refinement of machines and the development of technology aimed at saving water, new types of machines for removing the mucilage and the coffee. Wet processing produces prime quality coffee. Wet processing provides a quicker stabilization of the amino acids than dry processing. Steps after harvesting: 1. 2. 3. 4. 5. 6. 7. 8. 9. Winnowing/Washing. Sieving. Floatation. Separation of unripe cherries. Pulping. Removal of mucilage. Washing. Soaking. Drying.
Study on Recruitment & Selection Process Madapur Plantation Ltd Winnowing is often substituted by washing the coffee as soon as it is picked. The separation of the impurities (leaves, twigs, mud etc) is carried out in the prewashing sieve placed in the front of the machine, and the separation of the loam and stones and the coffee in two portions is carried out in water according to difference in density. Sometimes we add fan before washing to remove lighter impurities. In this coffee is passed in the tank in which the heavy fruits (ripe and unripe) sink along with the other heavier impurities. A jet of water is passed through the tank which washes out the impurities and the dry coffee is collected in the duct that it passes through without getting sinked. The other impurities are deposited at the bottom that are periodically cleaned away.5-10lts of water are used for every litre of washed coffee. Mechanical type: This has a separating duct above a metal tank and another duct in the front for separating the larger sized impurities, a system for making the water circulate and a mechanical device for carrying away the heavy impurities like loam and stones from the bottom of the tank. 1ltr of water is washed for every 7-10ltrs of washed coffee. Pulping: It is important that the cherries to be pulped should be clean because the presence of extraneous material can be very harmful for the pulpers. Pulpers are the machines made up of discs and plates and the coffee is rotated in it. The pulp is removed when the fruits are squashed between the plate and the rotating disc. There are different Pulpers used for pulping: Pulpers with discs Pulpers with a horizontal drum Pulpers with vertical drum Pulpers with sifters
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Materials and machines necessary for pulping: 1 treadle pump with flexible entry tube(max 5m) 1small water tank(50 liters) A connecting tube between the pump and the water tank; 1mini pulper 2small tanks, each 110 cm wide, 110 cm long and 50 cm high.
Mucilage Removal The object of this is to eliminate the residual part of the mesocarp, called mucilage which remains attached to the endocarp after pulping. Mucilage can be eliminated with fermentation followed by washing or strong friction in special machines for the removal of mucilage. Fermentation can be natural or accelerated by chemical products or enzymes. Mucilage is a layer of pectin and soluble sugars. During fermentation coffee enzymes and microbes breakdown the pectin, changing its structure from hydro gel (a non-disruptive phase) to hydrosol (a dispersive phase) At the end of fermentation the mucilage is still organized in cells with intact cellular walls containing polysaccharides and pectin, but physically separated from a parchment. Natural Fermentation: Natural fermentation: This is the result of chemical reactions of hydrolysis on the mucilage that sticks to the parchment. The reaction is caused by enzymes (pectinase and pectase) which are present naturally in coffee cherries. It is brought in tanks that are filled with water. Natural fermentation can be aerobic (i.e. without water) in this case the tank must be covered to protect the rain and the parchment has to be mixed regularly, or anaerobic (under water) in which case the tank is not covered. The fermentation lasts between 6 and 72 hours according to the temperature (18-24 hours PROCAFE), the amount of mucilage reduce the time for clearance. Rapid Fermentation: Babasabpatilfreepptmba.com Page 41
Study on Recruitment & Selection Process Madapur Plantation Ltd The time required for natural fermentation can be shortened by adding certain yeasts (Saccharomyces) or hot water or by covering the tank with a black plastic sheet in order to raise the temperature. These methods were developed before efficient de-mucilage machines became commercialized. The fact that fermentation causes only the separation of mucilage from the parchment and not the breaking down of the polysaccharides and pectin content, in practical terms this means that it would be better to use good bacterial cultures for fermentation rather than pectinolitic micro-organisms. Mucilage Removers (De-Mucilagers): These are machines that remove mucilage with low water consumption. The machines produce friction among the drupes against the jacket of duct into which they are introduced by a jet of water under pressure. Washing: Washing is done in large tank where the cherries are collected both ripe and unripe. The tank contains channels and ducts that carry the mucilage and the cherries settles down. Washing can be done manually or mechanically. Soaking: The washed coffee is soaked in water for a night, because it improves the taste of the coffee. Drying: This is very important and delicate operation in the processing of coffee and, if not carried out properly, it can ruin the quality of the coffee. This is done to bring the moisture content of the parchment or the cherry to around 12%. With sun drying the beans are warmed directly by the sun and by the radiation coming from the warm surface, it is mainly done during summer season. Attention must be paid to temperature during drying if not the beans can be harmed. Temperatures used is 40oC for 1-2 days, 50oC for a few hours and if 60oC for less than an hour, any damage done depends on the moisture content of the beans. Natural drying is done in patios (flat surface) the coffee must be brought for drying the day it is picked. Patios are generally made of cement or bricks with minimum slope for drainage of water. Coffees must be turned often (about every half an hour) following the sun rays.
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Packing:
The bag is water proof so as to avoid any damages during storage and is packed according to the orders of the customers.
drying.
After the processing of coffee the peels of coffee is remained they are
called as, The Husk are sold to tobacco industry , they are used for tobacco
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SECTION II
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METHODOLOGY
Introduction:
The present study aims at assessing the process of recruitment and selection procedure followed by the Madapur Plantation Ltd. Statement of the Problem: This particular topic is selected because Recruitment and Selection is very process that is carried out by the organization. Survey on the organization members provided the base for understanding the process they adopted to recruite and select the employees for there organization. They help management to function smoothly by recruiting right people for the right job at right place and at the right time which increases the productivity and effectiveness of the organization. This study helps to shed light on the methods they adapt and to highlight the problems they face while doing so. Management Problem: Management wants to know whether they have adopted the proper methods of recruitment and selection process, and to know the area of improvement.
Research Problem: To study the recruitment and selection process methods carried out by the organization.
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This aims in studying the recruitment and selection procedure that is being adopted at Madapur Plantation Ltd. It has been conducted for gaining practical knowledge about HR practices.
Scope of Study:
The scope of the project is to study The Recruitment & Selection Process carried out by the M.P Ltd. It was conducted at Madapur Plantation Ltd. Sample was drawn from the members who were directly or indirectly involved in the process of the recruitment and selection.
Objectives:
To understand the recruitment & selection
To know the sources for recruitment adopted by the Madapur Plantation Ltd. To find the areas that can be improved. To
required manpower.
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Research Design: Sample size: Sample unit: 7 members Members who are involved in recruitment and selection process in the company. Primary Data: Secondary data: Research instrument: through questionnaire. through internet, books, journals, registers, reports. Structured Questionnaire.
PROJECT SCHEDULE:First week Second week : Study about the company : Study about the company & collecting the primary and secondary data. Third- Fourth week Fifth week Sixth week Seventh week Eighth week : Study Recruitment & Selection Process : Designing the questionnaire. : Conducting the survey. : Analysis of Data Collection. : Final Report preparation and presentation.
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Topic Information
The art of choosing men is not nearly as difficult as the art of enabling those one has chosen to attain their full worth. Recruitment is the process by which organizations locate and attract individuals to fill job vacancies. Most organizations have a continuing need to recruit new employees to replace those who leave or are promoted in order to acquire new skills and promote organizational growth. Recruitment follows HR planning and goes hand in hand with selection process by which organizations evaluate the suitability of candidates. With successful recruiting to create a sizeable pool of the candidates, even the most accurate selection system is of little use. Recruiting begins when a vacancy occurs and the recruiter receives authorization to fill it. The next step is careful examination of the job and enumeration of skills, abilities and experience needed to perform the job successfully. Other steps follow: Creating an applicant pool using internal or external methods Evaluate candidates via selection Convince the candidate Finally make an offer
Scope: To define the process and flow of activities while recruiting selecting candidates of an organization.
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Study on Recruitment & Selection Process Madapur Plantation Ltd The HR department would set the recruitment norms for the organization. However, the responsibility of effective implementation and compliance with the process rests with the heads of the respective functions and departments who are involved in the recruitment and selection process. The process is aimed at defining the series of activities that needs to be performed by different persons involved in the process of recruitment, the checks and control measures to be adopted and information that has to be captured. Recruitment and Selection is conducted by: HR Manager Other department manager (as requirement).
RECRUITMENT PLANNING Recruitment planning on the basis of budget A) The manpower planning process for the year would commence with the companys budgeting activity. The manpower requirements are identified and the requirements are submitted to the head of the organization. The budget of the process is estimated and submitted to the head of the organization. Then the head of Human Resource makes assumptions regarding the direct and indirect salary costs for each position.
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Study on Recruitment & Selection Process Madapur Plantation Ltd B) A copy of the duly approved manpower plan would be forwarded by the HR department for their further actions during the course of the year. The annual budget would specify the manpower requirement of the entire organization, at different levels, in various functions/departments, and the timing of the individual requirements. C) The HR would undertake the planning activity and necessary preparations in advance of the anticipated requirements.
A) Review of manpower budgets shall take place on a quarterly basis. In the event of any new position or any deviations to the original plans, details of the positions maybe forwarded to the HR-Manager along with the adequate supporting information. The recommendations would normally require a formal approval of the Managing Director. Alternately, HR-Manager would take actions on MDs approval on the recommendations, to signify the final decision taken regarding the recommendations. The recruitment process is carried out when there are vacancies, if there retirement of an old employee or unavailability of recruited employee due to unavoidable reasons like death etc in the organization. They first check the vacancies in the organization. Then they prepare the list and forward it to HR manager.
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Study on Recruitment & Selection Process Madapur Plantation Ltd The HR manager then goes for both internal and external sources for recruitment. In internal source he goes for Reference, Existing candidates, Promotions. In external source he forwards the requirement for the particular post and gives the advertisements in the newspapers occasionally. Agencies are being provided with the complete information about the posts like Manager posts for stores department Qualification Degree B.com Experience 0-1yr Marketing Manager Qualification P.G, Marketing Experience 1-3yrs Finance Manager Qualification Degree or P.G Finance with strong financial background Experience 1-3yrs Production Manager Qualification Degree or P.G Experience 1-2yrs in processing unit Manager HR Qualification P.G HR Experience 0-2yrs Assistant in HR Qualification Degree Experience 0
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Assistant in Marketing Qualification Degree With strong communication skills Experience 0 Accountant/cashier Qualification Degree B.com With strong accounts/financial background Experience 0 Supervisors Qualification 10+2 Experience 0
HR Manager would tap various sources/channels for getting the right candidate. Depending on the nature of the position, volumes of recruitment and any other relevant factors, the HR would use any one multiple sources such as: Employee referral as per any company scheme that may be approved
from time to time; Advertisement newspapers or any other media occasionally; Through word of mouth
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Advertisements
All recruitment advertisements would not be released by any department without the approval of the HR Manager. Depending on the specifics of each position for which recruitment advertisements are to be released, HR may obtain assistance from the companys marketing department and/or any external advertising agencies for the preparation of the contents.
The media for releasing advertisement would depend on the level of the position being considered and the urgency of the requirements. The advertisement mode that could be broadly specified as newspapers, pamphlets etc.
Employee Referrals: The recruitments are done with present or senior employee. The present or the senior employees are asked to given referrals for the required posts. They are asked to provide the referrals of the candidates who are capable of handling the particular work. The employee referrals are taken to be the best source of recruitment because they feel that one who knows what is experienced can find the right candidates who can follow there footsteps and work for them and follow them. Babasabpatilfreepptmba.com Page 53
The internal sources like productivity of an employee, his/her working pattern, hard work, commitment are the reasons which we consider for the internal sourcing.
There is a lot of need for unskilled labors who work sincerely for the organization. They are appointed on daily bases with daily wage. There are permanent employees who work for the organization.
Different procedure of selection is carried out for different levels of employees like for skilled, semi-skilled, unskilled labors. The company recruits the employees on different types like full time employment; season based which is highly necessary during the coffee season and many more.
The recruitment and the selection process take place when there is market demand, when there is huge turnover, more productivity during seasons. Usually the employment is less during rainy season due to heavy rain fall and risk factors.
Sometimes due to season we face difficulties to find the labors for work, there is even shortage of skilled labors, they need to be trained and prepared in prior. Through word of mouth: Word of mouth is the easy and simple method to spread the information. As it is small place with less population most of the time the information spreads very rapidly about it. people pass the information about the vacancies to the known people and this way it propagates.
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Selection Process: Once the potential applicants are identified, the next step is to evaluate their qualification, qualities, experiences, capabilities etc & make the selection. It is the process of offering jobs to the desired applicants.
Selection means choosing a few from those who apply, It is picking up of applicants or candidates with requisite qualifications and qualities to fill jobs in the organization. Selections for different levels are different: The organization follows different section steps for different levels of the labors depending on the situation and the job posts. Skilled labors: Application forms Interview Referral checks (if any) Employment. Semi-skilled labors: interview Referral checks Employment. Unskilled labors: referral checks Direct employment. Babasabpatilfreepptmba.com Page 55
Skilled labors are sometimes sent by the consultancy who are screed first with preliminary interview, they are asked to submit there application forms then they are for the second time interviewed with structured interviewing methods by the managers and the referral checks are made if there are any and when selected they are placed to the appropriate posts.
This assessment will be with respect to: a. b. c. d. The general profile of the candidate Personality fit of the candidate into the profile Motives of the person to join the company and whether focus is in the Basic skill level on our set of requirements, say numerically ability
Semi-skilled labors are interviewed by unstructured as well as structured questionnaires depending on the situations and the referrals are checked if any and then are selected. Unskilled labors are directly recruited with or without referrals of the existing and senior employees.
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Section III
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Data analysis
1.
Statistics Involvement in Recruitment process N Valid 7 Missing 0
Involvement in Recruitment process Frequency 4 3 7 Percent 57.1 42.9 100.0 Valid Percent 57.1 42.9 100.0 Cumulative Percent 57.1 100.0
Valid
yes no Total
No
Yes
Analysis: From the above graph we know that out of all the respondents, only 57% are involved in the recruiting process in the organization, and the rest 43% respondents are not directly involved Interpretation: It can be interpreted that maximum respondents i.e., 57% respondents are involved in the recruitment process and the rest 43% are not directly involved 2, Babasabpatilfreepptmba.com Page 58
Sources that are adopted for recruitment Frequency 2 1 4 7 Percent 28.6 14.3 57.1 100.0 Valid Percent 28.6 14.3 57.1 100.0 Cumulative Percent 28.6 42.9 100.0
Valid
Internal
Both
External
Analysis: From the above graph the sources of recruitment adopted are 29% of internal sources, 14% external sources and 57% both the external and internal sources are adopted. Interpretation: It can be interpreted that the maximum respondents i.e., 57% said that they adopted both the sources of recruitment i.e., internal and external sources and 14% said that they use only external source.
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n
Involvement in selection process Frequency 3 4 7 Percent 42.9 57.1 100.0 Valid Percent 42.9 57.1 100.0 Cumulative Percent 42.9 100.0
Valid
No Yes
Total
No
Yes
Analysis: From the above graph we know that out of all the respondents, only 57% are involved in the selection process in the organization, and the rest 43% respondents are not directly involved
Interpretation: It can be interpreted that maximum respondents i.e., 57% respondents are involved in the selection process and the rest 43% are not directly involved
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Clearly stated recruitment and selection policy Frequency 3 4 7 Percent 42.9 57.1 100.0 Valid Percent 42.9 57.1 100.0 Cumulative Percent 42.9 100.0
Valid
No
To some extent
Analysis: From the above graph we come to know that maximum of respondents i.e, 57% said that they dont have clearly stated recruitment and selection policy while the rest 43% respondents did not respond. Interpretation: It can be interpreted that maximum respondents i.e., 57% said the organization does not have clearly stated policy for best outcome of recruitment and selection process, and 43% did not respond . Babasabpatilfreepptmba.com Page 61
Internal sources like transfers and promotions Frequency 2 5 7 Percent 28.6 71.4 100.0 Valid Percent 28.6 71.4 100.0 Cumulative Percent 28.6 100.0
Valid
Yes No Total
Yes
No
Analysis: From the graph we come to know that 29% of respondents carry out the promotions while the rest 71% said that they do not carry out the promotions. Interpretation: It can be interpreted that maximum respondents i.e., 71% do not carry out the internal promotion process and 29% said that they carry out it.
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8.
Factors
average necessary
not necessary
0 0 0
Analysis: From the graph we come to know all the respondents i.e.,100% have said that skilled labors are very necessary,20% semi skilled and 20% unskilled labors are average necessary. the respondants said that 30% of skilled labors are averagly necessary ,both semiskilled and unskilled labours are 20% averagly necessary. Interpretation: It can be interpreted that skilled labours 100% are very necessary and nobody said labors are not necessary.
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Nature of employment in company Frequency Valid daily basis, season based, fulltime season based emp, full time,daily,others full time emp no Total 1 3 1 2 7 Percent 14.3 42.9 14.3 28.6 100.0 Valid Percent 14.3 42.9 14.3 28.6 100.0 Cumulative Percent 14.3 57.1 71.4 100.0
no
28.6%
Analysis: From the survey we come to know that the type of employment the company provides is on daily basis, season based, full time employment and the overtime labors is about 43% and full time employment and daily basis season basis employment is about 14% and 29% did not respond said only full time. Interpretation: It can be interpreted that maximum respondents said that they need 43% daily basis, season based, full time employment and the overtime labors and 14% said they need full time and daily basis and season based employment
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No
28.6%
Analysis: By the survey we come to know that 43% of members said all the factors influence the new recruitment and selection process, 29% of them did not responded and 14% said productivity,performance,turnover,lobour,availability work method, quality. Interpretation: It can be interpreted that 43% said that all the factors effect the new recruitment and selection process while 14% said that market, labor turnover, performance and quality factors effect. Babasabpatilfreepptmba.com Page 65
Study on Recruitment & Selection Process Madapur Plantation Ltd 11. Best sources used for recruitment
Ratings source personnel reference Existing emp reference consultancy walk in news paper ads Best 20% 30% 20% 20% 20% avg 20% 10% 20% 20% 20% worst 0 0 0 0 0
Analysis: From the above graph we can see that 30% of respondents think existing employee is best and personal reference is average, and others think its average, and some think walk-ins are referred as average. Some think consultancy is best. Interpretation: It can be interpreted that 30% have said that existing employee reference is best source while rest 20% said other sources and the other 20% did not respond.
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Valid
No
28.6%
Not always
14.3%
Analysis: From the above graph we come to know that 57% of the respondents said that they get the required applications to some extent during recruitment process, 29% respondents did not respond, while other 14% said they will not always get the expected applications. Interpretation: It can be interpreted that maximum respondents i.e., 57% said that they will get applicants to some extent and 14% said they will not get as much as they expect.
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Frequency Valid local language,qualification,req uired skill qualification, team work,leadreship,requird skills,local lang no Total 3
Percent 42.9
2 2 7
71.4 100.0
Analysis: From the above graph we come to know that maximum respondants i.e., 42% have said that selection is on the bases of local languale, qualifaicatio,required skills, while other 29% said that qualification,team work,leadership qualities,local language in essential and rest 29% did not respond. Interpretation: It can be interpreted that maximum respondents i.e., 42% said that they use the criteria like local language known, required skills and qualification, where as rest 29% said team work ,leadership qualities are the criteria along with qualification, skills.
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Findings:
57% are involved in the recruiting process in the organization, and the rest 43% respondents are not directly involved
The sources of recruitment adopted by the organization is both the external and internal sources i.e., 57% and the minimum preference is given to the external sources i.e.,14%
The maximum respondents involved in the selection process is 57% and the rest 43% respondents are not directly involved in the selection process.
57% said that they dont have clearly stated recruitment and selection policy while the rest 43% respondents did not respond.
It is found that only 29% of respondents carry out the internal promotions while the rest 71% do not carry out the internal promotions.
100% have said that skilled labors are very necessary,20% semi skilled and 20% unskilled labors are average necessary. the respondants said that 30% of skilled labors are averagly necessary ,both semiskilled and unskilled labours are 20% averagly necessary.
The type of employment that the company provides is of daily basis, season based, full time employment and the overtime labors is about 43% and full time employment and daily basis season basis employment is about 14%.
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Through the survey we come to know that all the factors influence the new recruitment and selection process is about 43% and only 14% said productivity, performance, turnover, labor, availability work method, quality.
By the survey and personal interaction we come to that 30% of respondents think existing employee is best and personal reference is average, and others 20% think its average, and 20% walk-ins are referred as average
57% of respondents said that they get applicants to some extent and 14% said they will not always get the expected applicants.
42% have said that selection is on the bases of local language, qualifaication,required skills, while other 29% said that qualification,team work,leadership qualities,local language.
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Suggestions
productivity and sincerity towards the work so as to increase the employees confidence and importance of there existence.
get the expected manpower. They may increase the advertisements and walk-ins so as to get more skilled labors for high posts.
They can increase the manpower by providing the proper facilities like
housing loan facilities to the skilled labors if they are outsiders until they get settled.
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Conclusion
Madapur Plantation Ltd is a well now coffee estate and curing works. It was a great experience in doing project in this company on the topic of Recruitment and Selection Process carried out by them, the sources used for the recruitment and selection process and how they carry out the selection process, what are the criterias that effects there recruitment and selection process and the types of labors they take. As per the study they do not carry out the internal sources like transfers and promotion and use the different sources so as to increase the applicants. Recruitment and Selection process is very important and very initial step towards building a proper organization it is very important to maintain the proper and clearly stated Recruitment and Selection process to achieve the organization goals.
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Section IV
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Questionnaires:
Dear Sir/madam,
Yes
No
2. What are the sources of recruitment you have adopted? Internal External Both Please specify:
_____________________________________________________________________________ ____________________________________________________________.
Yes
No
(if No Quit)
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Yes
No
To some extent.
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Study on Recruitment & Selection Process Madapur Plantation Ltd 6. Do you carry out any internal recruitment sources like Transfer & promotion?
Yes
No
(if No Go to Q.No 7)
7. Give your opinion for consideration of internal source, if any available for Promotion _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ ____________________. 8. Rate the required type of HR in your organization
Ratings Type of HR required Skilled labors Semi skilled labors Unskilled labors Very Necessary Average necessary Not Necessary
9. What type of Nature of Employment, Company provides usually? Part time employment Contractual employment Babasabpatilfreepptmba.com Page 76
Study on Recruitment & Selection Process Madapur Plantation Ltd Daily Basis employment Fulltime employment season based employment If other specify___________________.
10. Which are the factors that influence to go for new recruitment and selection? Market Turnover Skill (New talents)
Quality
Productivity
Performance
Technology
Work methods
Availability
Labor turnover
11. Rate the sources you used for recruitment, according to you which is the best sources Ratings Sources Personal reference Existing emp.ref Consultancy Walk-in Newspaper ads Best Average Worst
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12. Do you get expected applications when you carry out recruitment process?
Never
Not always
Neutral
To some Extent
Always
13. What is selection process followed in this organization? With respect to different levels of labors? _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _________________________.
14. Among the following which all the criteria you consider for selecting suitable candidate for your organization. Reservation criteria Team work Local - language Leadership Qualification Required Skill
Specify if other_____________________________________________________________.
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15. Do you find any problem while sourcing the required Manpower? Yes Please specify the problems you faced: _______________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _____________________________________________________________________________ _________ No
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BIBLOGRAPPHY
2. MARKETING RESEARCH -
PARASURAMAN
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