BIRD 2010 Cloud Computing: Telecom Italia View on IT/NW Convergence

Cloud Computing: Telecom Italia View on IT/NW Convergence

June 2010
Telecom Italia Models & Global Architectures Massimo Giuseppe Albani

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Outline

Cloud Computing: Telecom Italia perspective Businesses advantage from Cloud Computing Major challenges Conclusions

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

You cannot read it, if you do not know the basics

BM EA 567

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

You cannot read it, if you do not know the basis

rnpt-sp 13 r m n nsw-bty nbw-k3w-r d n dt r n

Year of reign 13, under the person of the King of Upper and Lower Egypt Nubkaura (Amenemhet II), given life forever, for the eternity

Massimo Giuseppe Albani, Telecom Italia

Cloud Computing Framework can you read it?

Cloud Service Catalog

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Design

Configuration Management Group Data Configuration Service Management Consumer

Process Activation (Provisioning) SUPER Users Payment Development Environment Analisys And Reporting ---------------Billing/Accounting Invoice/Payment Trouble Ticket Phisycal Resource Monitor./Account. Consumer S.R. Order Mngt Confirmation Functional Parameter

Supervisor Service Monitor Policy Manager

Service Environment

Cloud Portal

Runtime

Access & Profiling

Admin users Profiling User profile

Cloud Service
Config. Users

Consumer

Users Defined

Iaas Access PaaS SaaS

Management Flow

TTM Management Billing Monit. & Conf. Tools CRM

Accountin g Payment

System Accountability APP..n Identity & Access Management

Application Interface

Configur. & Activation

Plattform Manager

Environment .. n
A A A A

System interfaces Operations

Self Service System Security Environment & Applications

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

The same: no Cloud Computing without NGDC

AS-IS FY 2008 SCENARIO

Examples

CRM
Applicativo

Web portals
Applicativo

DWH
Applicativo

Data Center Management

Application Architecture Execution Architecture

Siebel Siebel
Esecutivo

BroadVision BroadVision
Esecutivo

Data Stage Data Stage

Esecutivo

Oracle Oracle HP-Ux / Solaris HP-Ux / Solaris Windows Windows

BEA WLS BEA WLS Oracle Oracle Solaris / Windows Solaris / Windows

Oracle Oracle HP-Ux / AIX HP-Ux / AIX

Infrastructures 9 Data Center 30K+ m2 12K+ Server 8+ PB Storage Applications 500+ systems Application Components & HW configurations tightly coupled Static Systems Sizing Processes Static physical & logical resource management

Server

Server

Server

Wintel Wintel HP HP SUN SUN

Wintel Wintel SUN SUN

Storage

IBM IBM HP HP
Storage

Physical Architecture

Storage

EMC EMC HDS HDS

Load balancer Pool

EMC EMC HDS HDS

Load balancer Pool

EMC EMC HDS HDS

Load balancer Pool

Ethernet Network Ethernet Network

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

NGDC
TO-BE from FY 2009
Application Components Adaptability & Application Components Adaptability & Processes Interoperability Processes Interoperability Evolution of the Application Architecture for Evolution of the Application Architecture for native adaptability over execution native adaptability over execution components. Biz service process components. Biz service process management and infrastructure service management and infrastructure service management integration, in order to provide management integration, in order to provide automatic provisioning. automatic provisioning.

Data Center Management

CRM

Portali WEB

DWH

Applications AS J2EE AS.NET GRID Oracle 10g

Capacity Mgmt

Reference Execution Platforms Orchestration / Automatic Configuration Workload

Workload Mgmt

Automatic Provisioning & Workload Tools

Network Virtualization

Dynamic Operating Platform Dynamic Operating Platform Introduction of architectural solutions enabling Introduction of architectural solutions enabling the setup of dynamic infrastructure, based on the setup of aadynamic infrastructure, based on operating virtual platforms. Dynamic resource operating virtual platforms. Dynamic resource provisioning, thanks to components capable to provisioning, thanks to components capable to enable workload management, automatic enable workload management, automatic provisioning and resources accountability. provisioning and resources accountability.

Resource Mgmt
Server Pool

Load balancer Pool

Storage Virtualization

Firewall Pool

Accountability
Data Tiering Storage Pool NAS Pool

Infrastructure Virtualization Infrastructure Virtualization Abstracting layer for overcoming legacy Abstracting layer for overcoming legacy technical architectures design, based on technical architectures design, based on dedicated and static infrastructural dedicated and static infrastructural components, evolving towards aa layer of evolving towards layer of components, technical architectures based on aa pool of architectures based on pool of technical sharedresources. resources. shared
7

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Cloud Computing essential characteristics

Service Models
Public Cloud Private Cloud -----------------------Hybrid Cloud

Main Characteristics
On-demand self-service Resource pooling Agility Measured SLA Broad network access Self provisioning

Cloud Services

Service types Payment method

Pay per Use

IaaS PaaS SaaS -------------NaaS

Massimo Giuseppe Albani, Telecom Italia

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Six Areas of Intervention

F) Security Environment - Access & Data Basic - Advanced B) Pricing Model C) Self Service Access e Mngmt.
Pay per Use Full Self Service & Mngmt

Self Service + Attended Mgmt Flat Self Service

A) Service type
Manual Semiautomated Automated IaaS PaaS SaaS NaaS

D) Delivery on Demand

E) Monitoring & Service Mgmt Basic Active - Proactive

Massimo Giuseppe Albani, Telecom Italia 9

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Developing Cloud Computing in Telecom Italia

C) Check offering convergency
Define CC Architecture and related functionalities Develop action plan and define indicators coherently to the six Areas of Intervention Check offering convergency towards Areas and Levels of Intervention + CC Framework

D) Develop components

Impact analysis of NGDC Functional Roadmap to (A) + (B)

Areas of Intervention + FW Components correlation matrix

NGDC Functional Roadmap

E) Evolution Plan

B) CC Evolution

A) Framework

Massimo Giuseppe Albani, Telecom Italia

10

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Framework macro areas

Cloud Service Catalog

Design

Catalog & Images/Models

Configuration Mgmt Group Data Configuration
Service Mgmt Consumer
Proc Activation (Provisioning) SUPER Users Payment Monitor /Consumer Account

Supervisor Service Monitor

Policy Mgr

Order Mgmt Analisys Reporting Billing Accounting Invoice Payment TT

Functional Parameter

Srv Environm.

Monitoring, Supervisor & Security

Plattform Mgr

Development Environment

Physical Resource

Consumer

Users Config

Users Defined

Access

Iaas PaaS SaaS

Mgmt Flow TTM Sys Acc.bility Id & Access Monitoring, Mgmt Supervisor & Environment n Application n A A A

Mgmt

Monitoring, Supervisor & Security

Monit. & Conf.

Accounti ng CRM Paymen System Interface & Self Service t Billing

Application Interface

Admin users

Consumer Interfaces Access & Profiling Profiling Cloud Portal

Cloud Portal

Runtime

Cloud Service

Config & Activation

Catalog & Images/Models

Catalog & Images/Models

Security
System interfaces Self Service System
Security Environment & Applications

Operations Massimo Giuseppe Albani, Telecom Italia

11

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Framework macro areas

Consumer Interfaces Cloud Portal

Cloud Portal: customer oriented interfaces and tools in order to enable utilization of CC services + self management of the whole process (from provisioning to payment) Monitoring: resources, procedures and tools needed for centralized management of the whole platform Supervisor: automatic components to overview service provisioning, coherently to defined SLA Security: methods and guidelines for access control and preventive anti-intrusion System interface: functional integration components to link the platform to Company IT Operational Mgmt Systems (es. CRM, Web Portals, Billing, etc.) Self Service: customer oriented system to support specific selfmanagement processes (i.e. accounting, service payment, etc.) Catalog: service exposition, to sell services following a unique and standard method Image/Models: images and pre-built templates for rapid deployment of services infrastructural components

Monitoring, Supervisor & Security

System Interface & Self Service

Catalog & Images/Models

Massimo Giuseppe Albani, Telecom Italia

12

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

What really matters with Cloud Computing

Massimo Giuseppe Albani, Telecom Italia

13

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Outline

Cloud Computing: Telecom Italia perspective Businesses advantage from Cloud Computing Major challenges Conclusions

Massimo Giuseppe Albani, Telecom Italia

14

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Where is the honey?

It will be like working with a always-on network: with CC an alternative path will always be available Existing infrastructures are viable to be interconnected into the cloud network Resource sharing will limit setup and management cost for service provisioning through the network Enables provisioning of vertical services on top of voice Cloud services currently available in Telecom Italia: Infrastructure Services (CPU, Storage, etc.) Backup Virtual WorkPlace
Massimo Giuseppe Albani, Telecom Italia 15

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Cloud Storage
Cliente
Client SW Cloud Storage Services

Benefits for users:

Service n Service 3 Service 2 Service 1

Internet
Dati Cliente

Customers will only have to pay real costs Services in the Cloud provided on Pay-per-Use basis Growing number of services with anywhere, seamless access Creation of cooperative environments where owned data can be accessed and shared from everywhere

Portale

API

Service Catalogue

IT as Utility
API Cloud

Cloud Storage Services

Creazione del Servizio

Storage Mngt SW Data Av. & Security Client Data

Service Provisioning Infrastruttura

Storage

Metering e Monitoring

Virtualization Layer
Cooling Power Space Cable

SF Unix

SF x86

Storage

Network

Massimo Giuseppe Albani, Telecom Italia

16

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Backup
Portale NGDC Modulo ISA
Con Backup Activation

DC1
Server Farm (SF) Console di Gestione SF X 86 Backup Software SF Unix
HP SUN IBM

DC2

Benefits for Network providers:

Improved resource allocation Resource saving enabled by virtualisation Lower investments (decreased number of devices) Self-Managed Backup services

Opportunity to offer a large number of device types and service characteristics atLAN di backup prices different
Connettivita FC

Appliance

Deduplica.

Appliance

Data Storage

Backup Storage

Tape Library

Backup Storage

Source

Target

Long Retention

Target

Massimo Giuseppe Albani, Telecom Italia

17

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Virtual WorkPlace
Benefits for users:
S.O. Guest NetPC (MS) Linux VWP

No need to buy and support application software Reduced costs to support the end devices (diminished need for SW, licenses, etc.) Seamless access to owned data and apps, anywhere, from any viable device

Network

PC Application (Linux)

Microsoft VWP

management is not in charge to the end user as usual, but shifts to the Apps provider
PC
(Mac)

Ambiente SW Virtualizzaz. (VMWare-RHEV-Citrix)

PC-PAD Smartphone Evoluti

Infrastruttura fisica (HW x386-PowerPC)

Client VWP Plug in + browser

SW da installare sul PC locale per consentire lutilizzo del VWP VWP utilizzabile direttamente da browser

Massimo Giuseppe Albani, Telecom Italia

18

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Outline

Cloud Computing: Telecom Italia perspective Businesses advantage from Cloud Computing Major challenges Conclusions

Massimo Giuseppe Albani, Telecom Italia

19

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Challenges

Consistency: data must be the same anytime. Loosing them is not an option Availability also on long-term basis. What happen to the data in case the provider will close? How can customers be sure that their data will remain available after an event of this kind? Performance: one of the biggest benefits of storing data in the cloud is that there are no worries about backing them up anymore. The dark side: the risk that the Internet connection or the webapp's servers fail Could sensitive data breaches happen, when data are processed outside a private cloud? Data location: when public cloud networks are used, we do not known where data are hosted. This can generate regulation problems, as privacy requirements can be locally different Missed standards for interfaces and security will limit the possibility to swap cloud providers.

Massimo Giuseppe Albani, Telecom Italia

20

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Outline

Cloud Computing: Telecom Italia perspective Businesses advantage from Cloud Computing Major challenges Conclusions

Massimo Giuseppe Albani, Telecom Italia

21

BIRD 2010 Cloud Computing: an Telecom Italia View on IT/NW Convergence

Dum Romae consulitur, Saguntum expugnatur

(Tito Livio, Storie, XXI, 7)

Massimo Giuseppe Albani, Telecom Italia

22