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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

OVERVIEW:ICICI Bank is India's second-largest bank with total assets of about Rs.1, 67,659 crore at March 31, 2005 and profit after tax of Rs. 2,005 crore for the year ended March 31, 2005 (Rs. 1,637 crore in fiscal 2004). ICICI Bank has a network of about 560 branches and extension counters and over 1,900 ATMs. ICICI Bank offers a wide range of banking products and financial services to corporate and retail customers through a variety of delivery channels and through its specialized subsidiaries and affiliates in the areas of investment banking, life and nonlife insurance, venture capital and asset management. ICICI Bank set up its international banking group in fiscal 2002 to cater to the cross border needs of clients and leverage on its domestic banking strengths to offer products internationally. ICICI Bank currently has subsidiaries in the United Kingdom, Canada and Russia, branches in Singapore and Bahrain and representative offices in the United States, China, United Arab Emirates, Bangladesh and South Africa. ICICI Bank's equity shares are listed in India on the Stock Exchange, Mumbai and the National Stock Exchange of India Limited and its American Depositary Receipts (ADRs) are listed on the New York Stock Exchange (NYSE). As required by the stock exchanges, ICICI Bank has formulated a Code of Business Conduct and Ethics for its directors and employees. At April 4, 2005, ICICI Bank, with free float market capitalization* of about Rs. 308.00 billion (US$ 7.00 billion) ranked third amongst all the companies listed on the Indian stock exchanges. ICICI Bank was originally promoted in 1994 by ICICI Limited, an Indian financial institution, and was its wholly owned subsidiary. ICICI's shareholding in ICICI Bank was reduced to 46% through a public offering of shares in India in fiscal 1998, an equity offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was formed in 1955 at the initiative of the World Bank, the Government of India and representatives of Indian Babasabpatilfreepptmba.com Page 1

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

industry. The principal objective was to create a development financial institution for providing medium-term and long-term project financing to Indian businesses. In the 1990s, ICICI transformed its business from a development financial institution offering only project finance to a diversified financial services group offering a wide variety of products and services, both directly and through a number of subsidiaries and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the first bank or financial institution from non-Japan Asia to be listed on the NYSE. After consideration of various corporate structuring alternatives in the context of the emerging competitive scenario in the Indian banking industry, and the move towards universal banking, the managements of ICICI and ICICI Bank formed the view that the merger of ICICI with ICICI Bank would be the optimal strategic alternative for both entities, and would create the optimal legal structure for the ICICI group's universal banking strategy. The merger would enhance value for ICICI shareholders through the merged entity's access to low-cost deposits, greater opportunities for earning fee-based income and the ability to participate in the payments system and provide transaction-banking services. The merger would enhance value for ICICI Bank shareholders through a large capital base and scale of operations, seamless access to ICICI's strong corporate relationships built up over five decades, entry into new business segments, higher market share in various business segments, particularly fee-based services, and access to the vast talent pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI and ICICI Bank approved the merger of ICICI and two of its wholly owned retail finance subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services Limited, with ICICI Bank. The merger was approved by shareholders of ICICI and ICICI Bank in January 2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002. Consequent to the merger, the ICICI group's financing and banking operations, both wholesale and retail, have been

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

integrated in a single entity. Free float holding excludes all promoter holdings, strategic investments and cross holdings among public sector entities.

HISTORY OF ICICI BANK

1955 :

HISTORY OF ICICI The Industrial Credit and Investment Corporation of India Limited (ICICI) incorporated at the initiative of the World Bank, the Government of India and representatives of Indian industry, with the objective of creating a development financial institution for providing medium-term and long-term project financing to Indian businesses. Mr.A.Ramaswami Mudaliar elected as the first Chairman of ICICI Limited ICICI emerges as the major source of foreign currency loans to Indian industry. Besides funding from the World Bank and other multi-lateral agencies, ICICI also among the first Indian companies to raise funds from International markets. ICICI declared its first Dividend at 3.5%. Mr.G.L.Mehta was appointed the 2nd Chairman of ICICI Ltd. ICICI building at 163, Back bay Reclamation was inaugurated. The first West German loan of DM 5 million from Kredianstalt was obtained by Page 3

1956 : 1958 : 1960 : 1961 :

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ICICI. 1967 : 1969 : 1972 : 1977 : 1978 : 1979 : 1982 : : 1984 : 1985 : 1986 : : : 1987 : ICICI made its first debenture issue for Rs.6 crore, which was oversubscribed. First two regional offices in Calcutta and Madras were opened. Second entity in India to set-up merchant banking services. : Mr. H. T. Parekh appointed as the third Chairman of ICICI. ICICI sponsors the formation of Housing Development Finance Corporation. Managed its first equity public issue Mr. James Raj appointed as the fourth Chairman of ICICI. Mr.Siddharth Mehta appointed as the fifth Chairman of ICICI. Becomes the first ever Indian borrower to raise European Currency Units. ICICI commences leasing business. Mr. S. Nadkarni appointed as the sixth Chairman of ICICI. Mr.N.Vaghul appointed as the seventh Chairman and Managing Director of ICICI. ICICI first Indian Institution to receive ADB Loans. First public issue by an Indian entity in the Swiss Capital Markets. ICICI along with UTI sets up Credit Rating Information Services of India Limited, (CRISIL) India's first professional credit rating agency. ICICI promotes Shipping Credit and Investment Company of India Limited. (SCICI) ICICI signed a loan agreement for Sterling Pound 10 million with Commonwealth Development Corporation (CDC), the first loan by CDC for 1988 : financing projects in India. ICICI promotes TDICI - India's first venture capital company.

1993 :

ICICI sets-up ICICI Securities and Finance Company Limited in joint venture with J. P. Morgan. ICICI sets up ICICI Asset Management Company. :

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1994 : 1996 : : : 1997 : : : 1998 : : 1999 : : 2000 : : 2001 :

ICICI sets up ICICI Bank. ICICI becomes the first company in the Indian financial sector to raise GDR. ICICI announces merger with SCICI. Mr.K.V.Kamath appointed the Managing Director and CEO of ICICI Ltd ICICI was the first intermediary to move away from single prime rate to threetier prime rates structure and introduced yield-curve based pricing. The name "The Industrial Credit and Investment Corporation of India Limited " was changed to "ICICI Limited". ICICI announces takeover of ITC Classic Finance. Introduced the new logo symbolizing a common corporate identity for the ICICI Group. ICICI announces takeover of Anagram Finance. ICICI launches retail finance - car loans, house loans and loans for consumer durables. ICICI becomes the first Indian Company to list on the NYSE through an issue of American Depositary Shares. ICICI Bank becomes the first commercial bank from India to list its stock on NYSE. ICICI Bank announces merger with Bank of Madura. The Boards of ICICI Ltd and ICICI Bank approved the merger of ICICI with ICICI Bank.

2002 : :

Moodys' assign higher than sovereign rating to ICICI. Merger of ICICI Limited, ICICI Capital Services Ltd and ICICI Personal Financial Services Limited with ICICI Bank

2004:

ICICI is implementing 5s namely SORTING, SYSTEMATIC, SPIC-N-SPAN, STANDARDIZE, SELF DESCIPLINE for housing keeping

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BOARD MEMBERS
Mr. N. Vaghul, Chairman Mr. Uday M. Chitale Mr. Sridar Iyengar Mr. Lakshmi N. Mittal Mr. Anupam Puri Mr. Vinod Rai Mr. Somesh R. Sathe Mr. M.K. Sharma Mr. P.M. Sinha Babasabpatilfreepptmba.com Page 6

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Prof. Marti G. Subrahmanyam Mr. T.S.Vijayan Mr. V. Prem Watsa Mr. K.V. Kamath, Managing Director & CEO Ms. Lalita D. Gupte, Joint Managing Director Ms. Kalpana Morparia, Deputy Managing Director Ms. Chanda Kochhar, Executive Director Dr. Nachiket Mor, Executive Director

INVESTOR RELATIONS
ICICI Bank disseminates information on its operations and initiatives on a regular basis. The ICICI Bank website serves as a key investor awareness facility, allowing stakeholders to access information on ICICI Bank at their convenience. ICICI Bank's dedicated investor relations personnel play a proactive role in disseminating information to both analysts and investors and respond to specific queries. Please address queries relating to ICICI Bank's operational and financial performance to: Rakesh Jha / Anindya Banerjee ICICI Bank Limited ICICI Bank Towers Bandra Kurla Complex

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Mumbai - 400 051 INDIA

INVESTOR SERVICES
ICICI Infotech provides investor services to ICICI Bank's shareholders and bondholders. For any share-related queries, please call ICICI Infotech at +91-22-5592 8000. For any bondrelated queries, please call ICICI Infotech's 24-hour automated phone log-in at +91-22-2830 7777. If you have any queries about Investor Services please write to us, or contact: Mr. Padmanabhan Iyer International Infotech Park Tower 5, 4th Floor Navi Mumbai 400 705 Maharashtra

SOCIAL INITIATIVES
ICICI Bank's social sector initiatives aim to resolve some of the most fundamental developmental problems facing India today. Our involvement is primarily in terms of noncommercial support to fill knowledge and practice gaps in specific thematic areas Early Child Health, Elementary Education and Micro Financial Services.

Bring together participants in the development process to widen and deepen the discourse informing development practice. Interactive features include discussion boards and facilities to post papers, articles or other resources.

Publish research related to innovations and significant problems within the identified thematic areas.

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Enable online application for funding.

FOCUS AREAS The SIG has three focus areas:


Early Child Health Elementary Education Micro Financial Services

ICICI BANK AND THE SOCIAL SECTOR


The changed economic climate in India, with a growing emphasis on the market, has hastened the need for an informed and participatory socio-economic order. As one of the largest players in the economic landscape of the country, ICICI Bank believes that its involvement in the commercial sector must be backed by a simultaneous commitment in the social sector. This is particularly so if any of the larger goals of economic liberalisation in India, and of its players, is to be brought to fruition. ICICI Bank seeks to perform its role in the social sector through a dedicated not-for-profit group, the Social Initiatives Group (SIG). Babasabpatilfreepptmba.com Page 9

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RISK MANAGEMENT
Risk is an inherent part of ICICI Banks business, and effective Risk Compliance & Audit Group is critical to achieving financial soundness and profitability. ICICI Bank has identified Risk Compliance & Audit Group as one of the core competencies for the next millennium. The Risk Compliance & Audit Group Group (RC & AG) at ICICI Bank benchmarks itself to international best practices so as to optimise capital utilisation and maximise shareholder value. With well defined policies and procedures in place, ICICI Bank identifies, assesses, monitors and manages the principal risks

Credit risk (the possibility of loss due to changes in the quality of counterparties) Market Risk (the possibility of loss due to changes in market prices and rates of securities and their levels of volatility) Operational risk (the potential for loss arising from breakdowns in policies and controls, human error, contracts, systems and facilities)

AWARDS AND RECOGNITION FOR ICICI BANK


ICICI BANK 2005

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" Triple AAA Best Cash Management Country Award in India" by The Asset 2004

"Best Bank in India" by Euromoney "Best High-Yield Borrower in India" by Euromoney "India's Most Customer Friendly Bank" by Outlook Money "Best Bank" by Business India "India Derivative House of the Year" by AsiaRisk "Best Consumer Internet Bank in India" by Global Finance "Best Corporate / Institutional Internet Bank in India" by Global Finance "Most Challenging IT Implementation Award" for the ICICI Bank EAI project by PC Quest "Best Domestic Commercial Bank" in India by Asiamoney "Best Emerging Market Bank in India" by Global Finance "Best Domestic Fx Bank in India" by Asiamoney Poll "Best Bank of the Year in India" by Finance Asia "Best Retail Bank in India" by Asian Banker "Best Foreign Exchange Bank in India" by Global Finance "India's Most Admired Private Sector Bank" by Business Barons

2003

"Best Bank of the Year in India" by Finance Asia

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"The Asian Banker Excellence in Retail Financial Services Program" by The Asian Banker "Best Bank Domestic Commercial Bank in India by Asia money "Best Emerging Market Bank in India" by Global Finance Magazine "Best Multi-Channel Strategy 2003' award by The Banker Magazine, UK. "Bank of the Year in India" by The Banker Grand Prize Winner in Peak Workload, Unix Environments, OLTP in Winter Corp.'s Top Ten Program DM Review Magazine-World Class Solution Award 2003 in the Business Intelligence category for its Tera data enterprise data warehouse solution. "Best Consumer Internet Bank in India" by Global Finance magazine "Best Integrated Consumer Bank Site in the Asia /Pacific Region" by Global Finance "Best Foreign Exchange Bank in India" by Global Finance "Best Trade Finance Bank in India" by Global Finance 2002

Bank of the Year from the Emerging Markets by The Banker Magazine of UK Bank of the Year 2002, in India, by The Banker Magazine of UKBest Managed Bank in Asia, in a Poll by Euromoney India's top 5 most respected companies - Business World magazine Best Bank in India by Global Finance India's Most Admired Bank 2002 in the BB-TN Sofres Mode Poll 'Best Foreign Exchange Bank in India' by Global Finance. 'Excellence in Retail Banking' award by Asian Bankers Journal Best Consumer Internet Bank in India by Global Finance Best Bank in India by Global Finance

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2001

Best Retail Bank in India from the Asian Banker Product Innovation Award for Kid-e-bank account from the Asian Banker. India's top 5 most respected companies, Business World Magazine 2000

Best Bank Award by Global Finance. I-payment was selected as a finalist in the commercial credit product or services category in the Asian Banking Awards Featured amongst the best 15 bank web sites in the world reviewed by Forbes Global.

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ERSTWHILE ICICI LTD


2002

Ranked Third 'Best Employer' in a Campus track study amongst the students of the best business school in India conducted by ORG-MARG. 2001

Mr.K.V.Kamath, MD and CEO won the Asian Business leader Award organized by CNBC Asia Pacific and TNT. Indian Express Marketing Excellence Award for "Most recalled advertisement on television". 20th Century Achievement Award for distinguished service to the cause of Development Financing and promoting national economic development by ADFIAP ( Association of Development Financial Institutions of Asia Pacific)

'Best Presented Accounts' by the Institute of Chartered Accountants of India for the third year running. Ranked fifth in the survey of India's Most Respected Companies, conducted by Business World and IMRB. 2000

'Best CEO' for innovative HR practices to Mr. Kamath by World HRD Congress. National HRD Network Award 2000 for innovative HR practices. 'Rio Tinto Award for Long-term Commitment' by 'Worldaware' an UK -based charity organization, for companies showing strong commitment to development.

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Fourth leading Company of India - Far Eastern Economic Review Fourth best company to work for in India - in the Hewitt Associates and Business Today survey.

PRESS KITS
ICICI Securities and Finance Company Limited - leading Investment bank of India. ICICI Venture Funds Management Company Limited - India's largest venture capital company. ICICI Prudential Life Insurance Company Limited - leading private life insurance company of India.

ICICI Lombard General Insurance Company Limited - private general insurance provider. ICICI Home Finance Company Limited a customer friendly housing finance company.

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SAVINGS ACCOUNTS
FEATURES

The ICICI Bank Ncash debit card is a debit-cum-ATM card providing you with the convenience of acceptance at merchant establishments and cash withdrawals at ATMs. Auto Invest Account Internet Banking is offered free of cost. Anywhere Banking - This facility entitles the account holder to withdraw or deposit cash upto a limit of Rs.50,000 across all ICICI Bank branches. You can give us various types of standing instructions like transferring to fixed deposit accounts at regular intervals. An average quarterly balance of Rs 5,000 only. Nomination facility is available. Interest is payable half-yearly. Minimum Balance Type of Account Savings Account Balance Rs 5,000

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Non-maintenance of the minimum average quarterly balance attracts a fee of Rs 750 per quarter.

SPECIAL SAVINGS ACCOUNT


FEATURES

Operating account with free multi city Cheque book facility. A saving account which offers facility to sweep balances above Rs.25,000 in multiples of Rs.5,000 to a fixed deposit for 1 year. We trust totally your commitment to the account and the relationship and do not prescribe any minimum balance requirement. In other words, there is no penalty for nonmaintenance of minimum balances in the accounts.

Internet Banking Free Anywhere banking Free collection of outstation cheques Free monthly account statements Payroll processing for employees of the organization through ICICI Bank Salary Accounts Inward remittance through Money2India for FCRA approved trusts

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SENIOR CITIZEN SERVICES


FEATURES

Higher Interest Rates. Demand Loan / overdraft against deposits will be upto 90% of the deposit. The upcountry cheque collection facility for locations with ICICI Bank presence free of charge to the Senior Citizen customers. The ICICI Bank Ncash debit card is a debit-cum-ATM card providing you with the convenience of acceptance at merchant establishments and cash withdrawals at ATMs. Auto Invest Account Internet Banking is offered free of cost. Anywhere Banking - This facility entitles the account holder to withdraw or deposit cash upto a limit of Rs.50,000 across all ICICI Bank branches. You can give us various types of standing instructions like transferring to fixed deposit accounts at regular intervals. An average quarterly balance of Rs 5,000 only. Page 18

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Nomination facility is available. Interest is payable half-yearly.

GENERAL BANKING
Every business requires efficient banking facilities to support its business activities. ICICI Bank offers premium quality service, unfolding a wide array of class products. With our technology leadership and service we are able to meet some of the most challenging financial needs of clients. Some of our General Banking products like Current Account, Roaming Current Account, Made2Order current account, Escrow Account Service, Fixed Deposits, Real Time Gross Settlement (RTGS) system, Cheque Referral Process and Salary Account have a host features to suit the needs of different client segments. What is Current account?

A running account supporting unlimited withdrawals and deposits Page 19

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A current account is meant for convenience and not to save money

Who needs a Current Account?

Businessman, Joint stock companies, Institutions, Public authorities, public corporations etc. Any business that has numerous banking tranactions need a current account

Benefits of current account


Unlimited Withdrawal and Deposit Unlimited Cheque book Demand Drafts and Payorders Funds Transfer ( Local or Anywhere) Collection of Cheques/ Drafts Statements,Advices, Daily statement by e-mail

Cash withdrawal and Deposits Call center Internet Banking

Added features of Current Account


Multicity Cheque payment facility at over 155 centers Anywhere Banking facility Doorstep Banking - Pick up and delivery of Currency / Cheque Mobile Banking

What is Made 2 Order current account? Made2order current account, unlike the normal current account which is Babasabpatilfreepptmba.com Page 20

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based on the quarterly balance, allows the customer to have customized current account based on the business requirement. The made2order current account is totally flexible and can be adapted to changing business requirement, without having the requirement to Current Accounts have specific requirement of Quarterly Average Balance (QAB) maintenance and in turn offer various facilities free of cost to the customer based on the QAB. A personalized schedule of charges is derived for each customer based on:

Service Required QAB as agreed to be maintained in the account Float expected in the account

The m2o customers based on the services required maintain the required QAB or pay scaleable volume driven fees for the services utilized

Some of the other facilities offered under made2order current account are as mentioned below

Multi City Cheque Facility Anywhere Banking Facility Upcountry Cheque Collection Pay Orders and Demand Drafts Corporate Care Service Doorstep Banking Facility Internet Banking Facility Debit/ ATM Card Mobile Banking More Useful Facilities

ROAMING CURRENT ACCOUNT


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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

Only Roaming Current Account from ICICI Bank travels the distance with your business. With advanced technological features such as MCC and LCC, your banking needs are well taken care of. You can access your accounts at over 500-networked branches across the country. So while you take care of your business, let ICICI Banks Roaming Current Account simplify banking for you. PRODUCT FEATURES:

Choose your account Multi City Cheque Facility Anywhere Banking acility Upcountry Cheque Collection Pay Orders and Demand Drafts Phone Banking Facility* Doorstep Banking Facility Internet Banking Facility Debit/ ATM Card

Mobile Banking More Useful Facilities

CHEQUE REFERRAL PROCESS ICICI Bank offers a cheque referral process, for cheques issued by the corporate customers, which could not be cleared as they are technically deficient. The cheque referral process would enable customers to authorise clearing of cheques after being duly authenticated by the Bank. The referral process would cover only the following six technical reasons: Babasabpatilfreepptmba.com Page 22

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Title of account required: Refers to the company stamp that must accompany the signature of a director/ authorized signatory Drawer's signature incomplete/ differs/ required Alteration in date/ figures/ words requires drawer's full signature Post-dated Out of date Amounts in words and figures differ

The technical reasons beyond the six reasons specified above would be rejected by the Bank A customer can register for technical cheque referrals by submitting the application form for Phone Banking with Cheque Referrals. The process flow for referring and approving such cheques would be as follows:

ICICI Bank would send an SMS/email alert to the customers registered for Phone Banking with Cheque Referrals. The authorised user/s of the corporate calls the Bank and after authentication based on TPIN and CRN, gives confirmation for approving the cheque.

Based on the decision given by the client, ICICI Bank would take appropriate action.

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FIXED DEPOSIT
Wouldn't you like a Fixed Deposit that allows you to deposit your money for just as long as you wish? Our Fixed Deposit allows you just that - deposits can be opened for periods ranging from 15 days to 10 years OTHER FEATURES INCLUDE: Choice of two investment plans: TRADITIONAL

Interest payable monthly, quarterly or half-yearly as per your convenience Maturity period ranges from 15 days to 10 years.

REINVESTMENT

Interest is compounded quarterly and reinvested with principal amount Maturity period ranges from 6 months to 10 years

MINIMUM BALANCE You can avail of ICICI Bank Fixed Deposits for a minimum deposit of Rs 10,000 and thereafter in multiples of just Rs 1,000.

EASY FIXED DEPOSIT


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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

FEATURES Easy Fixed Deposit is an ICICI Bank fixed deposit scheme having benefits of Debit -cum- ATM card (''the Card'') The depositors shall be provided with a Debit Card for transacting in fixed deposit. Transactions which are allowed are

Part withdrawal of fixed deposit Full withdrawal of fixed deposit Generation of mini statement

The Card will be issued in the name of primary depositor. No separate card will be issued to joint applicant/s Easy Fixed Deposit has two options namely Easy Withdrawal Easy Loan

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RECURRING DEPOSITES:
ICICI Bank's Recurring Deposits are the ideal way to invest small amounts of money every month and end up with a large saving on maturity. FEATURES

Encourages savings without stress on your finances. High rates of interest (identical to the fixed deposit rates). Non-applicability of Tax Deduction at Source (TDS).

MINIMUM BALANCE The minimum balance of deposit is Rs. 500 per month and thereafter, in multiples of Rs. 100. PERIOD OF DEPOSIT The minimum period is 6 months, and thereafter in multiples of 3 months.

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YOUNG STAR ACCOUNT:


FEATURES Young Stars is a banking service for children, aged 1day -18 years, brought to you by ICICI Bank to help the parents meet the present and future aspirations that they hold for their child. It offers various savings and investment options to the parent along with teaching the child to manage his/her personal finance in a more responsible and independent manner. To make the experience a pleasure we offer: Option of a Savings Bank account, Fixed Deposit account or Recurring Deposit account. Minimum balance at Rs. 500/- per quarter for Savings Bank. A special Recurring Deposit account with additional features as below: The parent would put forward the desired amount to be earned at the end of the tenure Based on the prevailing rate of interest, the bank staff would then back calculate the installments to be deposited now till maturity. FREE PERSONALIZED CHEQUEBOOK Free Domestic Debit Card* for the child above the age of 10 years with features as below: Daily withdrawals limits of Rs. 1,000/ Daily spend limits of Rs. 1,000/Babasabpatilfreepptmba.com Page 27

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Special privileges across select alliance partners outlets Facility to invest in GOI Relief Bonds and Mutual Funds, as GOI Relief Bonds have been discontinued.

EASY FIXED DEPOSIT


FEATURES Easy Fixed Deposit is an ICICI Bank fixed deposit scheme having benefits of Debit -cumATM card (''the Card'') The depositors shall be provided with a Debit Card for transacting in fixed deposit. Transactions which are allowed are

Part withdrawal of fixed deposit Full withdrawal of fixed deposit Generation of mini statement

The Card will be issued in the name of primary depositor. No separate card will be issued to joint applicant/s Easy Fixed Deposit has two options namely Easy Withdrawal Easy Loan A customer has to opt for one of these at the time of opening the account

Tenure of deposits varies between 1 year and 10 years Page 28

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All deposits under this Deposit Scheme will be cumulative (reinvestment) in nature Minimum deposit amount under the Deposit Scheme is Rs.20,000 and additionally deposits can be made in multiples of Rs.5,000 Nomination details are as in the case of normal Fixed Deposits

EASY WITHDRAWAL

Under this option fixed deposit shall be linked to the debit card directly The debit card can be used to withdraw money from the ATM, by breaking the FD, as and when required or depositor can use the debit card to shop. If the deposits are prematurely withdrawn, the interest rate for the period for which deposit was with the ICICI Bank prevailing on date of deposit made, shall be payable

EASY LOAN

The depositors shall be provided with an overdraft facility against the Easy FD and can draw up to 75% of the Easy FD value The interest rate on the overdraft will be 2% higher than the rate on the FD The depositor shall be required to execute all loan facility documentation as specified by ICICI Bank for these purposes Chequebook will also be issued to deposit holder

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BANK @CAMPUS
BENEFITS Technology-enabled service, through automated channels, without physical branch access. BENEFITS TO THE STUDENT

Free Internet Banking Free Phone Banking (in select cities*) ICICI Bank N cash Debit Card Other Benefits

BENEFITS TO THE PARENT

You can transfer funds from your ICICI Bank account to your child's account free of charge, so that his / her college fees, tuition, living expenses etc. are taken care of.

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If you have an ICICI Bank Credit Card, you can give your son / daughter a supplementary card and even specify a pre-determined spending limit. FREE INTERNET BANKING

Enquire about balance Download detailed statement of accounts View details of all accounts maintained with ICICI Bank Transfer funds between your account and any other ICICI Bank account Pay your utility bills-mobile, electricity and telephone bills Request a Cheque book and demand drafts Request to stop payment of Cheque Report your lost Debit cards Open Fixed and Recurring deposits online

Access information on personal finance, computing & the Internet, e-commerce, lifestyle etc.

INVEST IN MUTUAL FUNDS FREE PHONE BANKING


Enquire about balance Request a tele-draft Obtain mini-statements Request a cheque book Request to stop payment of cheque Intimate lost Debit card

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Transfer funds between ICICI Bank accounts

WOMANS ACCOUNT:
FEATURES The features of the account have been specially designed keeping in mind a woman's financial requirements. These include A) Recurring Deposits B) Financial planning of children C) Family Shield Insurance

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

In addition to these, all features of the existing bank account are available with this account as well such as

Free international debit card Internet Banking Phone Banking ATM's

INVESTMENTS: At ICICI Bank, we care about all your needs. Along with Deposit products and Loan offerings, ICICI Bank assists you to manage your finances by providing various investment options ranging from ICICI Bank Tax Saving Bonds to Equity Investments through Initial Public Offers and Investment in Pure Gold. ICICI Bank facilitates following investment products:

ICICI Bank Tax Saving Bonds Page 33

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

Government of India Bonds Investment in Mutual Funds Initial Public Offers by Corporates Investment in "Pure Gold" You can invest in above products through any of our branches. For select products ICICI

Bank also provides the ease of investing through electronic channels like ATMs and Internet (ICICIdirect.com)

OBJECTIVES OF THE STUDY

Comparative study of Salary Accounts of various banks. The advantages of Salary Accounts to the Corporates. Babasabpatilfreepptmba.com Page 34

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

The study is done to know the features of Salary Accounts offered by different banks. The advantages of Salary Accounts provided by each banks to Employees and Employers. Top reasons to outsource salary disbursement and payroll processing.

The additional features provided by Salary Accounts to the customers.

The eligibility criteria to have a Salary Account for the corporates.

SALARY ACCOUNT
What's so special about ICICI Bank Salary Account? ICICI Bank Salary Account is a benefit-rich payroll account for Employers and Employees. Babasabpatilfreepptmba.com Page 35

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

With ICICI Bank Salary Accounts the employees will enjoy the convenience of: Free Internet Banking. Free 24 hour Phone Banking, Having the largest network of ATMs at their command, ICICI Bank Salary Accounts benefits you in more than one ways: Employees receive instant credit of salaries. Saves remittance costs. Reduces your paperwork More convenient than ECS. Besides all of the above, employees will automatically become ICICI Bank account holders with special benefits and privileges of 8-8 banking, Investment advisory and much more... ICICI Bank also has a special offering: Defense Banking Services designed exclusively for the armed forces.

ADVANTAGE FOR EMPLOYERS

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Successful business owners knows that, it is better to be an expert on the product or service they are selling and let someone else be the expert on other tasks. One such 'other task' is the payroll and salary disbursement. Outsourcing the administrative task of payroll, is one way where one can invest more time into own business and waste less time worrying about keeping up with the ever changing and complex rules and regulations governing payroll. TOP REASONS TO OUTSOURCE SALARY DISBURSEMENT AND PAYROLL PROCESSING Salary upload through a single Cheque: You need to give a consolidated Cheque of the total salary amount to ICICI Bank and a breakup of the disbursements to the employees in soft and hard copy format. Multi-location Salary disbursal possible within ICICI Bank network: With the wide reach of ICICI Bank, salaries of all the employees located Pan India can be uploaded from a single point upload. TAXES: Market research shows that one out of every three employers has been charged for a taxrelated payroll error. This equates to billions of rupees in penalties. A payroll service provider keeps you out of such statistics.

AFFORDABILITY: Babasabpatilfreepptmba.com Page 37

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

For the employers time is money and their time is worthwhile. Consider how much time they spend managing payroll. This equates to time taken away from revenue-producing activities. At the very least, consider the cost of computer equipment and software as well as the extensive training that is needed to run payroll internally. Outsourcing with the right payroll service provider will save the time as well as money. PROFITABILITY: Outsourcing of payroll gives the employers the freedom to get back to their business. TIME: The employers have better things to do with their time than calculating payroll. Getting salary cheques out on time is not only expected, but also a positive reflection on their company. ACCURACY: Even with the simplest of payrolls, it's easy to make mistakes. Without current and ongoing training in payroll compliance, the company could face stiff penalties and unhappy employees to boot. PRIVACY: It can be embarrassing and detrimental to morale if the wrong eyes fall on the salary cheques. Confidentiality is much easier to maintain when payroll is outsourced, particularly when the employees use direct credit.

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

MIS: Payroll companies offer a wide array of standard reports that are informative and easy to read. Keep the records neat and concise with these invaluable reports. FLEXIBILITY: As the business changes, so do the payroll needs. Don't get bogged down with the nuts and bolts of personnel changes. Leave the details to an expert while you focus on your business. PROFESSIONALISM: What better way to show the employees that their company is professional and secure? Outsourcing the payroll coupled with all benefits of ICICI Bank savings accounts will enhance your successful image and will make the employees happy. After all a happy employee is a productive employee.

ADVANTAGE EMPLOYEES The employees automatically become ICICI Bank Salary Account holders with special benefits and privileges and receive instant salary credit. The benefits include International debit card, Corporate Card with Individual Liability (CCIL), Access to Phone Banking Internet Banking, Demat accounts, And a host of other services to complement their savings account.

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

FEATURES OF ICICI BANK SALARY ACCOUNT: WELCOME-KIT No more waiting for weeks to get the Chequebook and debit cards. ICICI Bank Salary Account customers will have the facility of filling up a form and getting their chequebooks and debit cards immediately. VALUE ADDED SAVINGS: This a unique facility that gives the employees liquidity of a Savings Bank Account coupled with the high earnings of Fixed Deposits. DEBITCARD ICICI Bank offer an International Debit card to the Salary Account customers to provide them access to our extensive ATM network. The card also allows them to shop at over 11,000merchantestablishments. Interested employees can also apply for our International Debit Card 'N-Cash'. N-Cash is a Visa electron card, which gives the cardholder access to more than a million merchant establishments and Visa ATMs all over the world. The card comes with a unique points system through which the cardholder earns points every time a merchandise transaction is made. These points can be exchanged for cash later. FREE INTERNET BANKING

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

ICICI Bank Internet Banking, ICICI Bank's Internet Banking facility gives the employees the freedom to operate their account from the convenience of their home, office or from anywhere in the world.

ONLINE FUNDS TRANSFER No need for cash withdrawals and cheque deposits. The bank gives the employees the facility to transfer funds online from any part of the world. MOBILE BANKING The employees can receive alerts on their mobile handsets providing them information about their ICICI Bank Accounts and ICICI Credit Cards Account. Now customers can also know the balance and other details of their accounts by requisitioning for it through SMS. PHONE BANKING The employees can use the phone banking facility to do banking transactions through customer care centers. FREE UTILITY BILL PAYMENTS No queues. No wasted minutes. Now the employees can pay utility bills like electricity, phone bills etc. using ICICI Bank Internet Banking. REIMBURSEMENT ACCOUNT If employees opt to disburse/reimburse the travel, food etc. expenses via reimbursement accounts, a reimbursement account can be opened simultaneously along with the Salary Account savings bank account, which would be linked together with the debit card already held by the employee. Babasabpatilfreepptmba.com Page 41

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

FREE REMITTANCE FACILITIES Salary Account customers can avail of free remittance (demand drafts, cheques, pay orders) up to Rs.25, 000 on ICICI Bank network.

OVERDRAFT FACILITY Employees get an emergency overdraft facility on request, based on their take-home salary. This would be adjusted in their following salary credit (available subject to employees satisfying the eligibility criteria). CASH DELIVERY AND CHEQUE PICK-UP FACILITY If the office is located far away from the branch or ATM, the bank can, on request deliver cash to employees or pick up the cheques to be deposited. Bureau de change The employees can meet all their foreign currency needs, buy internationally valid travelers cheques issued by Thomas Cook, American Express, VISA and avail of a host of other travel related services. CARDS & LOANS CCIL - SILVER CARD Salary Account holders have the privilege of receiving the ICICI Bank Silver credit card (Corporate Card with Independent Liability), free for the first year (available subject to employees satisfying the eligibility criteria).

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

PERSONAL LOANS As a special offering, the Salary Account customers would be extended personal loans.

HOME LOANS Home Loans from ICICI Bank comes to the employees with attractive interest rates and personalized service in the comfort of your home.

CAR LOANS Car Loans from ICICI Bank come to the employees with instant approval, hassle-free documentation and competitive interest rates. TWO WHEELER LOANS Two-Wheeler loans from ICICI Bank come to employees at attractive interest rates coupled with a flexible financing option. LOANS AGAINST SECURITIES ICICI Bank will advance loans to Salary Account holders against securities and mutual funds owned by them. INVESTMENT SERVICES DEMAT SERVICES A Demat Account will let the employees transact in shares instantaneously in a safe and secure manner. Babasabpatilfreepptmba.com Page 43

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

RELIEF BONDS/ MUTUAL FUNDS/ INSURANCE Salary Account customers can now invest in Government of India relief and savings bonds, a basket of mutual funds, foreign exchange facilities and Insurance products through ICICI Bank. GOLD COIN Employees can buy 24 karats Pure Gold, which ICICI Bank brings to employees each coin comes to the employees straight from Switzerland. Refined to 99.99% fine gold and sealed with a unique Certificate of Authencity- guaranteeing its purity.

ELIGIBILITY The organization needs to have a minimum of 25 employees and a payout of Rs 36.0 lacs per annum and average salary per account of Rs. 12,000 per month. Subscription to Bank Account Statements by E-Mail Monthly account statements by Email: The employees will receive the account statement in the first week of every month. Monthly email statements are absolutely free of cost. Monthly account statements in the Physical form: ICICI Bank will be providing the employees with account statements in the physical form on a quarterly basis. This will be provided free of cost. The employees may also subscribe to monthly account statements in the physical form. Please note that a fee of Rs. 200/- p.a. will be applicable for this service. The fee cycle will be from April to March every year. For the requests coming in the middle of the financial year the charges will be levied on prorata basis for the concerned financial year. Babasabpatilfreepptmba.com Page 44

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

Sr. No. 1 2 3

Frequency of Account Statement Monthly Monthly Quarterly

Mode of receipt E-mail Physical Physical

Amount Free Rs.200* Free

This does not apply to Private Banking customers, Current Account holders and Senior citizens. They will continue to get monthly statements as before, free of cost.

ICICI BANK SALARY FORMAT FOR CORPORATE SALARY UPLOADS


S NO NAME 12 DIGIT A/C NO INR C AMOUNT NARRATION OF AMOUNT

EXAMPLE S NO NAME12 DIGIT A/C NO INR C AMOUNT NARRATION OF AMOUNT 1 XYZ 000201012345 INR C 9876:00 Salary for Jan 03 2 ABCD 000201054321 INR C 10256:00 Salary for Jan 03 DETAILS TO BE SENT TO ICICI BANK FOR UPLOADS 1 Consolidated Cheque bearing the total amount duly signed by the authorised signatory Letter on the Company's letter head addressed to the Branch manager , mentioning the 2 Cheque details and with the Clause. The letter needs to be signed by their authorised signatory 3 Floppy bearing the Soft copy of excel or Note pad 4 Hard copy of the matter that is in the soft copy Declaration clause on the letter head : We Certify that the beneficiares mentioned in the floppy and hard copy are one and the same and any discrepancy reg this.. The bank is not responsible. 12 DIGIT A/C NO S NO NAME INR C AMOUNT NARRATION OF AMOUNT 1 XYZ 000201012345 INR C 9876:00 Salary for Jan 03 2 ABCD 000201054321 INR C 10256:00 Salary for Jan 03 3 NAME 000201096297 INR C 9876:01 Salary for Jan 03 4 NAME 000201138273 INR C 10256:01 Salary for Jan 03 Babasabpatilfreepptmba.com Page 45

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

5 6 7 8 9 10 11 12 13

NAME NAME NAME NAME NAME NAME NAME NAME NAME

000201180249 000201222225 000201264201 000201306177 000201348153 000201390129 000201432105 000201474081 000201516057

INR INR INR INR INR INR INR INR INR

C C C C C C C C C

9876:02 10256:02 9876:03 10256:03 9876:04 10256:04 9876:05 10256:05 9876:06

Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03 Salary for Jan 03

INITIAL APPROVAL FORMAT-SALARY ACCOUNTS


Name of the Company Address : :

Telephone & Fax Type of industry Name of the Contact Person Designation Email id of the contact person Net Salary No. of employees Rs 0-10000 Rs10000-20000 Rs20000 and above Total No of Employees Quarterly Average Balance Nodal Branch Locations where Salary account facility extended Value of salary Disbursement per month

: : : : :

: : : :

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SPECIMEN SIGNATURE CARD OF SAG: RELATIONSHIPS


Name
(Company / Firm / Proprietorship)

SAG Code Sr.No of Card

Address

Tel No Fax No Email Id


Name of Authorized Signatory Designation:

Nodal Branch Region /

Date From To

Bank Official Sign

Specimen Signature ________________________ of : ________

Name of Authorized Signatory Designation:

Date From To

Bank Official Sign

Specimen Signature of:

_________________________ ________

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

Name of Authorized Signatory Designation:

Date From To

Bank Official Sign

Specimen Signature of:

_________________________ ______

SALARY ACCOUNT
Growing sales, scale of operations of the company, controlling costs, managing employee turnover are some of the issues that are seized with everyday for every company. So, IDBI comes up with one answer to streamline your requirements on salary disbursement. BENEFITS TO EMPLOYERS IDBI banks Corporate Salary account provides so many facilities, so that there is no need of worry to the employers about cash disbursement / account reconciliation and the employees will enjoy world-class benefits and privileges. BENEFITS TO EMPLOYEES The salary will be credited to the employees account electronically anywhere in India, saving him the trouble of waiting for a cheque / draft to be cleared. FREE SERVICES: Demand Drafts / Pay Orders

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

Employees can issue free Demand Drafts and pay orders on any of the IDBI bank locations throughout India, without any limit on number or amount of transactions. ATM Access IDBI Bank has over 260 ATMs spread across every corner of the country and this number just keeps on increasing everyday to let the employees access their account anytime, anywhere.

INVESTMENT ADVISORY SERVICES IIDBI Banks special advisory team will assist the employees with their investment decisions on Mutual funds, Insurance and Bonds. They also do portfolio management to maximize returns on the employees investments. ANYWHERE BANKING The Bank believes in being available to the employees whenever they want. To that end, the employees can access their account through our vast ATM network, Phone banking, Mobile phone banking and Internet banking. STATEMENT OF ACCOUNT A quarterly statement of account will be sent to the employees and The Bank will also send them a monthly statement of account to their chosen e-mail id. PERSONALIZED CHEQUE BOOK The Bank will provide free chequebook with the employees name to operate their account throughout the year. Babasabpatilfreepptmba.com Page 49

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

ELECTRONIC FUND TRANSFER Online connectivity of all IDBI bank branches ensures easy transfer of funds from one account to another, free of charge without any limit on amount or number of transactions.

SPECIAL BENEFITS FOR EMPLOYEES


ACCOUNT OPENING FORMALITIES The Bank's representative will visit the office to complete all the formalities (including taking photographs) for opening the employees account. The employees can relax and let us do the paperwork. REIMBURSEMENT ACCOUNT The employees can have separate reimbursement accounts to credit regular reimbursements like LTA, conveyance expenses etc. This would help the employees to manage cash reimbursement separately for tax purposes. ZERO BALANCE SAVING ACCOUNT The employees don't need to lock a minimum balance in their savings account anywhere (which is otherwise Rs. 5,000). The Payroll Account is a Zero Balance Savings Account.

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

WELCOME KIT IDBI bank is the first bank to introduce the welcome kit concept. Powered by welcome kit, the employees can start operating their account the same day they fill up an account opening form.

INTERNATIONAL DEBIT CUM ATM CARD The IDBI bank International Debit cum ATM card allows the employees to purchase goods at merchant establishments and also give them the freedom to withdraw cash from ATMs in India and abroad. The International Debit cum ATM card is fully loaded and offers: Fabulous discounts at over 600 establishments Loyalty points with great rewards Enhanced access to over 6.7 lakh ATMs and 10 million establishments worldwide Promotional programs with exciting prices DEMAT ACCOUNT As a special offer, Demat Account opening charges will be waived and no account maintenance charges will be applicable for the first year. That aside, the bank provide the employees' statement of holding by e-mail with the exact value of the holdings indicated in it. Babasabpatilfreepptmba.com Page 51

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

HOME / PERSONAL LOANS As a special offer, even the employees can avail offers that best suit their requirements. Now employees can own that dream house or go for that holiday which they promised themselves. TEMPORARY OVERDRAFT FACILITY An overdraft facility to the tune of 50% of employees monthly net salary. This makes him covered for those unplanned needs and ensures that none of the cheques issued by him will ever bounce back.

CHEQUE DROP BOX CLEARANCE ONCE A DAY (IF REQUIRED) The Cheque Drop Box would be installed at the company premises, where company employees can deposit their cheques. These cheques would be cleared on a daily basis. TAX FILING At the end of financial year the employees file their income tax returns. What's more, the bank will also help the employees to get their refunds in a quick time. This service would be available for a nominal charge.

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SALARY ACCOUNT
When an employee opens a HDFC Bank Corporate Salary Account he gets more than just an account. He gets a host of e-Age Banking facilities such as Free Net Banking, Phone Banking, Mobile Banking, International Debit Card (valid in 140 countries) Babasabpatilfreepptmba.com Page 53

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

And Bill Pay. All that plus free Demand Drafts and preferential interest rates on Personal Loans.

THE ADVANTAGES
ZERO BALANCE ACCOUNT The employee does not have to maintain any minimum balance in the account. FREE DEBIT CARD The employees do not have to pay the annual fee for their Debit Cards. Additionally, the first year annual fee is also waived for one additional account holder, as in the case of a savings account holder. This plus all the other Debit Card benefits are available to the employees.

FREE INTER-CITY/BRANCH BANKING There is no cap on the transaction size for inter-branch/city transactions for the employees. The fees associated are also waived. They can perform the following transactions: Cash withdrawal: Customer presence required. Cash deposit: Customer presence required DD/MC issuance: Customer presence required Cheque deposit: Customer presence not required Any other written instructions: Customer presence not required Babasabpatilfreepptmba.com Page 54

COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

This facility is not extended to premature withdrawal of Fixed Deposits FREE DEMAND DRAFTS The employees can avail of free Demand Drafts up to Rs 25,000 issued at any of the HDFC Bank branch locations. This offer can be availed of through Phone Banking or Net Banking or at the branch. The amount of the Demand Draft will be debited to the salary account. Please note: DDs drawn on correspondent bank will attract full charges CASH DELIVERY HDFC Bank that is easily accessible from your office, they will deliver cash against cheques from the employees once a week subject to a maximum of twice a week. Maximum amount of withdrawal per employee is Rs 10,000, minimum Rs 1,000/-. This service is currently available in Mumbai, Delhi, Chennai, Hyderabad, Bangalore, Pune and Ahmedabad.

CHEQUE PICK UP Employer and employees can avail of this facility if company has an average net take home salary of at least Rs 15,000 and minimum of 200 employees. This facility will be offered daily. A drop box will be installed at the company premises and the cheques will be picked up at the designated time. This service is currently available in Mumbai, Delhi, Chennai, Hyderabad, Bangalore, Pune and Ahmedabad

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COMPARATIVE STUDY OF SALARY ACCOUNTS OF VARIOUS BANKS AT ICICI BANK

OVERDRAFT FACILITY Employees with a salary account are eligible for this facility: Employees with a "Net Monthly Take Home Salary" of a minimum of Rs.10,000 can avail a clean overdraft facility on the savings account @ 18%. Please note: The employee has to sign an indemnity bond and give a copy of the latest salary slip. DISCOUNTS ON LOANS Employees can avail of the benefits of preferential pricing on asset products, namely Loans against Securities, Car Loans and Personal Loans. All loans at discretion of the bank.

WHO IS ELIGIBLE Corporate Salary Accounts programme is targeted at salaried employees. This programme offers a host of world class banking products & services to the salaried employee. IT'S FREE

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Zero balance savings account Free Debit Card Free Inter-city/branch banking Free cash delivery /cheque pick up in the top 7 cities Free cheque pick up in 7 cities Temporary overdraft facility @ 18% p.a. (+interest tax if Free Demand Drafts up to Rs 25,000 at HDFC Bank Discount on loan products offered by the bank Personalized Cheque Book Free Net Banking Free Mobile Banking Free Phone Banking Free Bill Pay applicable)

branch locations

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SALARY ACCOUNT

UTI Bank knows the important of employee satisfaction for an organization to grow to its full potential. In keeping with this, their endeavor is to provide a complete solution, that makes the employees happy and therefore more productive, hence they offer the Salary Power scheme. UTI Bank's Salary Power comes with a host of facilities that gives the employees the complete gamut of banking services (including overdrafts, loans and zero-balance requirements) on a preferential basis. Not only is it a convenient way for the employer to manage salaries (across various centers, through the centralized database), the employee also benefits from a range of value added benefits. Making it the perfect incentive for the employees. SPECIAL SALARY POWER SCHEME 1 Balance Requirement 2 3 4 Anywhere Banking Cheque books International Debit cum ATM Card No minimum balance Available across the country Multi-city At Par Cheque Book -Personal Accident Insurance cover of upto Rs. 2 lacs per cardholder - Cash withdrawal of upto Rs. 25,000/- daily - Purchase protection & Zero Card Liability - Accepted in India at over 10,000 ATMs and 80,000 merchant establishments, also at 8,40,000 ATMs and 13 million merchant establishments worldwide -Free on a quarterly basis -Free monthly statements on e-mail Available Available subject to terms and conditions Available as iConnect with enhanced features like free bill payments (e.g. electricity bills) and electronic payment of premiums (LIC - Insurance Premium) at select centers. Online Page 58

5 6 7 8

Computerized Statements Joint Account Facility Flexi (2-in-1) Encash Deposits* Internet Banking

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shopping and E-Broking 9 Telebanking Free (available for 24 hours at select centers) Available Upto 50% of net salary at Personal Loan rates* Free Demand Drafts drawn on UTI Bank Branches -Free collection, only out-of-pocket expenses to be recovered. -Instant credit of up to Rs. 15,000/- on normal charges Available 10 Mobile Banking 11 Overdraft Facility 12 Demand Drafts 13 Outstation Cheques 14 Demat Account

15 Loan against Demat shares Available at competitive commercial rates 16 Financial Advisory Services Free with daily electronic updates 17 Power Loans* -Power Homes - Housing Loans - Personal Power - Personal Loans - Study Power - Educational Loans - Power Drive - Vehicle Loans - Power 24: Facility of ATM cum Debit Cards on overdraft accounts Reduced balance criteria for availing Priority Banking that entitles you to exclusive banking and lifestyle privileges

18 Priority Banking

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COMPARATIVE STUDY AND FINDINGS

According to my study, I have come to know that, ICICI Bank has more than 1900 ATMS across the country where IDBI, HDFC and UTI banks has lesser ATMs Multicity Cheque Book facility is given by ICICI Bank and UTI Bank only, as compared to other Banks. ICICI Bank provides the Auto Invest plan through which customers gets the benefit of FD Rate of Interest for their salary accounts (savings) as compared to other Banks. Through ICICI Bank customers can purchase the 24 Karat pure gold and each coin comes directly from Switzerland Refine to 99.99% fine gold and sealed with a unique certificate authenticity guaranteeing its purity. ICICI Bank provides 12 hr Banking services from 8 am to 8 pm (Monday to Saturday) Welcome Kit facility is given by ICICI Bank and IDBI Bank only. ICICI Bank has its special offering i.e. Defense Banking service Visa exclusively for Armed forces. Through this service defense people operate their account through out INDIA.

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The similar facilities given by all the banks to its salary accounts holders are, Zero balance savings account Free Debit Card Free Inter-city/branch banking Free cash delivery /Cheque pick up in the top 7 cities Free Cheque pick up in 7 cities (Only in Metros) Discount on loan products offered by the bank Personalized Cheque Book Free Net Banking Free Mobile Banking Free Phone Banking Free Bill Pay (In Metros)

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RECOMMENDATIONS
Have simple documentation for opening the Salary Accounts and adopt faster processes. Update the concerned authorized signatory lists. Give an extension accidental policy period for the salaried employees. Try to retain the customers by providing them better services. ICICI Bank should make some arrangements so that small problems can be solved locally i.e. Presently small request from the customer side has to be sent to Regional Office to make small changes and it takes lot of time.

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