if

pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = N tried new driver = N try device solo. re-installing driver with single device attached pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = N tried new driver = Y USB hardware failure pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = Y All USB 2.0 = N some peripherals require USb 2.0 or 3.0 for speed, higher power pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = Y All USB 2.0 = Y USb port loose = N cable swapped, port = N swaped cable, swap USB port pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = Y All USB 2.0 = Y USb port loose = N cable swapped, port = Y

then if

then if

then if

then if

then peripheral device problem, hardware or peripheral software, try reinstal l, reboot if pointer problem = N keyboard problem = N hub, dock station, replicator = N device manager OK = Y All USB 2.0 = Y USb port loose = Y use other port, use USB hub or PC card, resolder pointer problem = N keyboard problem = N hub, dock station, replicator = Y connect direct to laptop USB

then if

then

if

pointer problem = N keyboard problem = Y total failure = N dead or trick key = N key fell off = N hot, fails after time = N

then software settings issue. see hardware profil for setting special key fun ctions, repeat rate, defaults for lock keys if pointer problem = N keyboard problem = Y total failure = N dead or trick key = N key fell off = N hot, fails after time = Y overheating chart....... pointer problem = N keyboard problem = Y total failure = N dead or trick key = N key fell off = Y repairable, save clip if possible pointer problem = N keyboard problem = Y total failure = N dead or trick key = Y remove key, check for blockage pointer problem = N keyboard problem = Y total failure = Y remove keyboard, check robbon connector. try USB or external PS/2 pointer problem = Y button working = Y bad touchpad control = Y software settings of practice pointer problem = Y button working = Y bad touchpad control = N dead touchpad = Y check enabled in OS, replace or use USB pointer pointer problem = Y button working = Y bad touchpad control = N dead touchpad = N PS/2 mouse = Y check legacy port enabled, clean or replace mouse

then if

then if

then if

then if

then if

then if

then

if

pointer problem = Y button working = Y bad touchpad control = N dead touchpad = N PS/2 mouse = N IBM pointer or trackball, check internal connection, replace or bypass pointer problem = Y button working = N check function assignments, hardware

then if then