RESUME Name Total Experience Current position E-mail ID Contact No. Qualification Prasanna G.M.

5+ Years Business Analyst gmsp1983@gmail.com +91 9894789772 B.E.,(Electronics and Communication) M.B.A.,( Finance & Marketing) Private&corporate Banking (core Banking,Cash Management Services,Commercial Lending,Wealth Management-Dialogue Awards Operating Systems System &Tools Others Project Clients reporting and Domestic Money Market System),Channel Management Reward & Recognition for proficiently handling Cash Management and Marginal Lending operations Windows Web-Finacle, SPSS ,SQL, Aprisma Logic, CADM Customer On-boarding System Documentum United Services Automobile Association(USAA),SA, Texas, USA August 2012 Till Date Commerce International Merchant Bank Berhad (CIMB),Malaysia July 2011 July 2012 Commonwealth Bank of Australia(CBA),Australia Jan 2010 June 2011 Presently working as Business Analyst with HCL Technologies in Chennai, India EDUCATION MBA (Finance and Marketing) from Jansons School of business, Coimbatore, Tamilnadu in 2007. B.E. (Electronics and Communication) from Crescent Engineering College, Chennai, Tamilnadu in 2004.

Business Areas

SKILLS SUMMARY

Business Analysis: Identifying business needs and determining solutions to business problems. Solutions often include a systems development component, but may also consist of process improvement or organizational change or strategic planning and policy development. Focusing on identifying the changes to an organization that are required for it to achieve strategic goals. These changes include changes to strategies, structures, policies, processes, and information systems

Cash Management: To provide effective cash management services through Cash concentration, Domestic and In-house Transfer, Cheque writing, Door step Banking, Notional Cash Pooling, Zero balance accounting and Sweeping facilities etc. These techniques would provide cash savings, accuracy and effective cash management to the customer. Marginal Lending: To Carryout and coordinate the enhancements related to Marginal lending application called EMPIRE. Handled Enhancements that upgrade the functionality of the EMPIRE System and make it more reliable and user friendly for the Customer. Specialized in Handling Data Fixes and providing a permanent solution to the fixes related to Marginal Lending especially Structured Products. Domestic Money market System: Handling issues and fixing them as per customer priority that rise out of Domestic Money market application (Universe basic technology).

EMPLOYMENT DETAILS

HCL Technologies Ltd.

Domain Area Areas covered Client Onsite/ Off-shore

Aug 2012 to Present date (Business Analyst) Channel Management MSR Portal, CCD, Mobility, dot com USAA Offshore Chennai

Description:
Channels Management: USAA offers a lot services to its members through various channels. These channels include MSR Portal (Member service Representative), Contact Center development (CCD), Mobile Applications (Mobility) and Member portal (Mobility).

Responsibilities and Achievements

Providing new Solutions and value adds by performing complete study about the various channel applications. To Perform Requirement gathering and Base lining through discussions and conducting Workshops and finally draft a Business Requirement Document (BRD) about the same To analyze the requirements and provide functional inputs to the team. To Perform System and Integration testing and Prepare test cases on the same with various scenarios To validate all functional documents and also the test results related to the requirement To conduct meetings with the client regularly in case of clarifications/status.

HCL Technologies Ltd.

Domain Area Application details Client Onsite/ Off-shore

July 2011 to July 2012 (Functional Lead) Cash Management services Biz Channel- Prime Cash CIMB Onsite Malaysia

Description:
Biz Channel Prime cash: Biz Channel is a Regional Transaction Banking application (RTB) which caters to the Corporate Customers online services. Biz Channel provides online internet banking services from time to time which may be accessed by the Authorized Users and any other electronic means approved by the Bank The applications core services are Cash Management and Payment Management services along with other facilities like Enquiries, Bill Payments, and other generic online services.

Responsibilities and Achievements