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Insight Manager 7 User Guide

May 2003 (Edition 3.2) Part Number 277119-007

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2001, 2003 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation. Intel, Pentium, and Itanium are trademarks or registered trademarks of Intel Corporation in the U.S. and other countries and are used under license. Unix is a registered trademark of The Open Group. Java is a U.S. registered trademark of Sun Microsystems, Inc. UNIX is a registered trademark of The Open Group. Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided as is without warranty of any kind and is subject to change without notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under vendor's standard commercial license.

May 2003 (Edition 3.2) Part Number 277119-007

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Contents
About This Guide.......................................................................................................................................... 5 Symbols in Text ............................................................................................................................................ 5 Getting Help.................................................................................................................................................. 5 HP Technical Support ............................................................................................................................ 5 HP Website............................................................................................................................................. 6 HP Authorized Reseller.......................................................................................................................... 6 Insight Manager 7 Overview ........................................................................................................................ 6 Whats New in Insight Manager 7 Service Pack 2 ....................................................................................... 7 Insight Manager 7 Systems Management Architecture ................................................................................ 8 Insight Manager 7 Management Server ................................................................................................. 8 Management Agents and Management Processors ................................................................................ 9 Web-Browser User Interface.................................................................................................................. 9 System Software Maintenance Architecture .......................................................................................... 9 Insight Manager 7 Features......................................................................................................................... 10 Security Considerations .............................................................................................................................. 13 Getting Started with Security in Insight Manager 7.................................................................................... 14 Secure Sockets Layer (SSL) and Certificates....................................................................................... 14 Login and Accounts.............................................................................................................................. 15 Security Configuration Settings ........................................................................................................... 15 Single Login, Group Configuration, and Software Update .................................................................. 16 System and Pre-installation......................................................................................................................... 16 Installing Insight Manager 7 Service Pack 2 .............................................................................................. 27 How to Browse to Insight Manager 7 ......................................................................................................... 33 Display Requirements .......................................................................................................................... 34 Logging In ............................................................................................................................................ 34 About the Browser Security Alert............................................................................................................... 34 Getting Started ............................................................................................................................................ 35 Start the Wizard.................................................................................................................................... 35 Familiarize Yourself with Insight Manager 7....................................................................................... 35 Do You Need to Know More?.............................................................................................................. 36 Initial Configuration Wizard....................................................................................................................... 36 Insight Manager 7 Home Page.................................................................................................................... 39 Home Page Options.............................................................................................................................. 40 Navigating the Console............................................................................................................................... 42 Ten Steps to Insightful Management .......................................................................................................... 45 Software Update Setup Checklist ............................................................................................................... 49 Install and Configure a Version Control Repository Manager............................................................. 49 Troubleshooting .......................................................................................................................................... 50 Service and Support.............................................................................................................................. 50 Summary ..................................................................................................................................................... 51

Index .................................................................................................................................. 53

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About This Guide


This guide is designed to be used as step-by-step instructions for installation and as a reference for operation, troubleshooting, and future upgrades.

Symbols in Text
These symbols may be found in the text of this guide. They have the following meanings.
This symbol separates the steps in the menu path.

IMPORTANT: Text set off in this manner presents clarifying information or specific instructions. NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of information.

Getting Help
If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

HP Technical Support
You are entitled to free hardware technical telephone support for your product for as long as you own the product. A technical support specialist will help you diagnose the problem or guide you to the next step in the warranty process. In North America, call the Hewlett-Packard Technical Phone Support Center at 1-970-6351000. (For continuous quality improvement, calls may be recorded or monitored.) This service is available 24 hours a day, 7 days a week. Outside North America, call the nearest HP Technical Support Phone Center. Telephone numbers for world wide Technical Support Centers are listed on the HP website. Access the HP website by logging on to the Internet at
www.hp.com/servers/manage

Be sure to have the following information available before you call HP: Technical support registration number (if applicable) Product serial number (s) Product model name(s) and numbers Applicable error messages

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Add-on boards or hardware Third-party hardware or software Operating system type and revision level Detailed, specific questions

HP Website
The HP website has information on this product as well as the latest drivers and Flash ROM images. You can access the HP website by logging on to the Internet at
www.hp.com/servers/manage

HP Authorized Reseller
For the name of your nearest HP Authorized Reseller In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5868. Elsewhere, see the HP website for locations and telephone numbers.

Insight Manager 7 Overview


Insight Manager 7 represents the next generation of HP management technology. It incorporates the strengths of Insight Manager (WIN32) and Insight Manager XE, and delivers new functionality designed not only to help diagnose system fault, performance and configuration management, but to also facilitate system software maintenance throughout the server lifecycle. Insight Manager 7 is easy to set up and use. It may be installed on EVO or Deskpro systems running Microsoft Windows 2000 Professional or Windows XP (with Service Pack 1) or on ProLiant servers running Microsoft Windows NT 4 Server, Windows 2000 Server, Windows 2000 Advanced Server, Windows 2000 Professional, or Windows .NET Server 2003. Insight Manager 7 is accessible through Microsoft Internet Explorer and provides seamless access to the HP Insight Management Agents, the Integrated Lights Out, and Remote Insight Lights Out Edition. With Insight Manager 7, critical management information is available from any location accessible via a LAN, WAN, or secure remote connection, so systems administrators have the information and tools that they need when they need them. Insight Manager 7 is capable of managing a wide variety of systems. It manages HP servers, clusters, desktops, workstations, and portables. It also manages non-HP devices instrumented to the Simple Network Management Protocol (SNMP) or the Distributed Management Interface (DMI). Insight Manager 7 is the perfect management tool for customers with heterogeneous management needs.

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Finally, Insight Manager 7 provides Secure Sockets Layer (SSL) encryption for data privacy, as well as user administration and authentication integrated with local, NT domain, or Windows 2000 Active Directory accounts. It also makes extensive use of RSA Public Key technology to ensure that only authorized users can take advantage of sensitive and potentially data-destructive features. HP wants to ensure that powerful security goes hand in hand with powerful management functionality.

Whats New in Insight Manager 7 Service Pack 2


Insight Manager 7 Service Pack 2 introduces a number of important new capabilities designed to improve usability and to deliver stronger integration with other ProLiant Essentials software. Integration with ProLiant Performance Analyzer (PPA)The ProLiant Performance Analyzer is the centerpiece of the new ProLiant Essentials Performance Management Pack. It helps systems administrators isolate potential and actual performance bottlenecks by analyzing system hardware for suboptimal configurations and by monitoring key performance counters for irregularities. Insight Manager 7 Service Pack 2 will receive performance events from PPA and launch PPA from the performance column of the device list. The ProLiant Performance Analyzer will install by default with Insight Manager 7 Service Pack 2. FavoritesThis feature of Insight Manager 7 allows users to construct nested collections of queries that represent geographical, business, or functional groupings. Favorite groups aggregate the status of all devices within each level of the nested hierarchy allowing systems administrators to quickly isolate problems without sorting through large device lists. The status has two parts-a primary status indicator, and a separate indicator for critical-status devices present. Favorites are represented by My Favorites under DevicesQueries. Netserver Data Collection and Inventory ReportingInsight Manager 7 Service Pack 2 delivers enhanced data collection and inventory reporting for HP Netservers. Now customers will be able to produce inventory reports for the Netservers like they do for their ProLiant servers. Event AssignmentInsight Manager 7 Service Pack 2 allows systems administrators to assign responsibility for events to individuals on their IT staff. The comment area allows IT staffers to input information related to the event resolution for auditing purposes and for future reference. Integrated Database InstallationInsight Manager 7 provides a number of enhancements designed to improve ease of use. The Microsoft Desktop Engine (MSDE 2000) installation is now integrated into the overall Insight Manager 7 installation, simplifying initial setup for users who wish to deploy the application on a desktop or manage a small number of systems. The installation process also makes it easy to connect to a remote or local Microsoft SQL Server database.

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Insight Manager 7 Systems Management Architecture


Insight Manager 7 leverages a distributed architecture that may be broken into three layers: Insight Manager 7 Management Server HP Insight Management Agents Web-browser User Interface

Insight Manager 7 Management Server


The Insight Manager 7 Management Server sits at the center of the systems management architecture. It aggregates fault, asset, performance, and configuration data from all discovered systems attached to the network. It is also responsible for management tasks conducted against groups of servers, such as SNMP status polling, e-mail and paging notification, and system software update. Finally, Insight Manager 7 discovers and provides links to management applications that run at the agent layer (described below.) This enables users to access all management capabilities available to them from a single point of access.

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Management Agents and Management Processors


Management Agents are applications that typically run on each server within the managed environment. Examples of management agents are the HP Insight Management Agents, the Survey Utility, the Version Control Agent, and the Version Control Repository Manager. Agents perform numerous functions including fault and performance management, configuration management, system software version control and update, policy-based fault recovery, and cluster management. A management processor provides hardware-based, remote management and administration capabilities for individual servers. The Remote Insight Lights-Out Edition is an example of a management processor. Through its graphical remote console, users may take full control of servers located in secure data centers or servers located in remote offices with no dedicated IT staff. The Remote Insight Lights-Out Edition also provides the ability to remotely power on and power off servers. For more information about the products listed in this section, visit
www.hp.com/servers/manage

Web-Browser User Interface


The Web-browser serves as the primary user interface for all HP management products. HP has chosen to Web-enable its products in order to offer systems administrators unparalleled flexibility and mobility. Because users are not tied to a specific management console, they are free to manage from any location with a LAN, WAN, or secure remote connection.

System Software Maintenance Architecture


System software maintenance deserves some additional discussion because it includes components that fall outside of the architecture described above. System software maintenance can be divided into three fundamental areas: Active Notification and Acquisition of software updates System Software Version Control System Software Update

Active Notification and Acquisition ActiveUpdate is the key enabler of active notification and acquisition within the system software maintenance architecture. It allows customers to subscribe for system software updates for the ProLiant servers in their environment. After completing the subscription process customers will automatically receive updates without having to browse to the HP website.

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System Software Version Control In July of 2000, HP introduced the concept of software components and ProLiant Support Packs. Software components are self-installing programs that may be distributed to remote systems and installed silently. System BIOS, drivers, and Insight Management Agents are all examples of software components. ProLiant Support Packs are ordered and tested groupings of HP software components. ProLiant Support Packs are distributed on the SmartStart CD and can be downloaded from the HP website. The Version Control Agent and Version Control Repository Manager work together to perform version control and update of HP system software. The Version Control Repository Manager catalogs software downloaded by ActiveUpdate or from the HP website. It also allows users to create custom component groupings referred to as customer-defined Support Packs. The Version Control Agent catalogs all of the software running on a single server and compares it to the contents of the Version Control Repository Manager. If the managed server contains out of date software, the Version Control Agent will indicate that a software update is available (yellow status icon) or recommended (orange status icon.) The Version Control Agent may be configured to reference the entire contents of the Version Control Repository Manager or a single ProLiant Support Pack or customer-defined Support Pack. This allows systems administrators to version manage system software to a baseline of their choice. Insight Manager 7 communicates with the Version Control Agent in the managed environment and reports aggregate software status in the software status column of all devicerelated query results lists. System Software Update Users may update system software by browsing to the Version Control Agent home page. From here they may update individual software components or install the contents of an entire Support Pack. Insight Manager 7 extends software update capabilities by allowing users to update single components or Support Packs across groups of ProLiant servers.

Insight Manager 7 Features


Insight Manager 7 comes equipped with the following capabilities. Users may choose to use some or all of these capabilities depending on the size of their network, the make-up of devices under management, and the geographical distribution of managed devices. Auto Discovery and IdentificationUsers may configure Insight Manager 7 to automatically discover and identify HP servers, desktops, workstations, and portables as well as other HTTP, SNMP and DMI instrumented devices attached to the network. Users desiring greater control over the set of discovered devices may use the manual discovery features of Insight Manager 7.

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Discovery FiltersDiscovery filters allow users to exercise control over the type of devices added to the Insight Manager 7 database. By enabling discovery filters and selecting which devices should be discovered (servers, clients, management processors, etc.), users are able to prevent Insight Manager 7 from discovering devices that are either unmanageable or that fall outside of the systems administrators responsibility. SecurityInsight Manager 7 provides secure access to management information. Browsing is accomplished using Secure Sockets Layer (SSL) to encrypt all communications between Microsoft Internet Explorer and the management server. Insight Manager 7 also leverages local, NT domain, and Windows 2000 Active Directory accounts for user administration and authentication. Users log in to Insight Manager 7 using their existing Windows user name and password. Single LoginInsight Manager 7 will automatically authenticate users to HP management applications running on managed devices. This eliminates the need to re-authenticate to the HP Insight Management Agents and other management applications to perform tasks that require administrator level privileges. Insight Manager 7 Home PageThe Insight Manager 7 home page provides links to the most frequently used features within Insight Manager 7 along with contextual explanations of those features. It allows users to select a set of devices or events that they would like to view when first browsing into Insight Manager 7. This device or event query is customizable on a per-user basis. It also allows users to perform a device search in order to locate a particular device without searching through lengthy device lists. Multiple System Version Control and System Software UpdateInsight Manager 7 in conjunction with the Version Control Agent and Version Control Repository Manager introduces a new architecture for version managing and updating HP system software. The software maintenance architecture allows customers to version manage HP system software based on internally established baselines. It also allows customer to distribute BIOS, driver, and management application updates to multiple servers through a single software update task. Remote Insight IntegrationInsight Manager 7 discovers all Remote Insight Lights-Out Edition (RILOE) boards, Remote Insight Light-Out Edition II (RILOE II) boards, and Integrated Lights-Out (iLO) management processors running in the managed environment. Users may access RILOE, RILOE-II or iLO from the Insight Manager 7 home page by clicking on the status icon in the management processor column. RILOE provides industryleading functionality such as graphical remote console, Virtual Power, and Virtual Floppy Drive. To learn more about the Remote Insight Lights-Out Edition, visit the HP Management website at
www.hp.com/servers/manage

Blade Server Visual LocatorInsight Manager 7 provides blade server visualization that pinpoints the exact position of blade severs within their enclosure and rack. It also correlates alerts generated by shared infrastructure elements, and associates the Remote Insight Integrated Lights-Out and Integrated Administration management processors with the servers that they manage. Queries and TasksInsight Manager 7 queries and tasks enable group management of HP servers and other devices connected to the network.
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Queries are device or event groups based on user-defined criteria (for example, all servers, all important events, all servers running Windows 2000, etc.) Insight Manager 7 automatically updates all queries as new devices are added to the managed network and as new events are saved in the database. Tasks are operations, such as Software Update or SNMP Status Polling, performed against groups of managed devices. All tasks are based on queries and therefore selfupdating. When a new device is added to the managed network it will automatically be added to the appropriate set of tasks. All tasks, including Group Configuration and System Software Update, may be scheduled to happen immediately, periodically, or at some specified time in the future.

Group ConfigurationThis feature enables administrators to change important configuration settings on groups of ProLiant servers. For example, users may use Group Configuration to change SNMP Settings, Insight Management Agent passwords and security settings, and Version Control Agent settings across multiple devices. E-Mail and Paging NotificationInsight Manager 7 provides the ability to send both e-mail and paging notifications based on the receipt of a specified event or a change in device status. This gives system administrators unrestricted mobility and removes the need for constant monitoring of a management console. Cluster MonitorThe Cluster Monitor provides enhanced monitoring capabilities for Microsoft Cluster Server (MSCS), Tru64 UNIX, OpenVMS, and SCO UnixWare 7 NonStop clustered servers running on ProLiant and AlphaServer systems. The Cluster Monitor navigation pane displays all discovered clusters. The Cluster Monitor data pane displays detailed information regarding CPU and disk utilization as well as environmental status on individual cluster nodes. Cluster Monitor will discover and link to the Intelligent Cluster Administrator to allow systems administrators to manage cluster policies, to take cluster resources on and off line, and to replicate cluster settings across multiple MSCS clusters. ReportingInsight Manager 7 provides inventory-reporting capabilities. Through a simple report creation wizard, you are able to display asset information across groups of servers. Asset information includes CPU, disk, memory, system, option boards, system software information, and operating system data. In addition to generating default reports, you can create customer-defined report configurations, edit report configurations, and delete report configurations. Insight Manager 7 allows exporting of inventory reports in CSV format for easy importing into most well known reporting tools. You also have the option to save the source of reports and import the resulting text file into tools such as Microsoft Excel. All users with login access to Insight Manager 7 will have the ability to generate reports. Language SupportInsight Manager 7 may be installed on English, French, German, Spanish, and Japanese versions of Microsoft Windows 2000 Professional, Windows XP Professional, Microsoft Windows NT Server version 4, Windows .NET Server 2003 Standard and Enterprise Edition, Microsoft Windows 2000 Server and Microsoft Windows 2000 Advanced Server. Database support also extends to English, French, German, Spanish, and Japanese. Service IntegrationInsight Manager 7 integration with Intelligent Service Link and ProLiant Remote Services (PRS) software provides automatic, secure reporting of service events for systems under service contracts directly to HP Customer Support Centers or qualified service providers.
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Security Considerations
Insight Manager 7 implements strict security for two important reasons: Insight Manager 7 has the potential to perform operations that are sensitive and destructive to managed devices. The application has browser accessibility which supports management from anywhere on the network.

To better ensure the security of Insight Manager 7 and the devices it manages, the following topics should be considered in accordance with your organizations security policies and the environment in which Insight Manager 7 will operate. For more information, refer to the Understanding Insight Manager 7 Security (5981-4757ENA1) white paper on the Management CD. Access to Insight Manager 7 requires an account in Insight Manager 7. Logging in requires the use of a username and password, which should be sufficiently formatted for strength and kept properly secured. Each account in Insight Manager 7 can be given different access levels, providing different capabilities. Ensure that the appropriate access level is granted to users of Insight Manager 7. Insight Manager 7 also provides the capability to restrict from which IP addresses each user can log in. Additional restrictions can be provided by the corresponding Operating System account, such as account lock out after invalid login attempts. Refer to Configuring User Accounts in Chapter 10 of the Insight Manager 7 Technical Reference Guide and your Windows Operating System documentation for more information. Managed devices also require a username and password for access. Older versions of managed device agents, those that do not support Secure Sockets Layer (SSL), come preconfigured with a default password, which should be changed as soon as possible. Browsing to Insight Manager 7 is done using SSL, which encrypts the data between the browser and management server. The levels of encryption supported by Insight Manager 7 are 56 bits (low) or 128 bits (high) and are configurable in Insight Manager 7. SSL also provides authentication of the management server by means of its digital certificate. Securely importing this certificate into your browser will identify the management server. Refer to Security Settings in Chapter 11 of the Insight Manager 7 Technical Reference Guide, for more information. Insight Manager 7 communicates with devices using a variety of protocols, including SNMP. SNMP secures requests for data by means of a community string. The community string is configurable at the managed device and within Insight Manager 7 since both parties must know the community string in order to exchange data. Some managed devices may even provide additional restrictions for SNMP requests, such as source IP address. Default community strings such as public are easily guessed and should be avoided. Refer to The Discovery Process in Chapter 4 of the Insight Manager 7 Technical Reference Guide, Configuring Automatic Discovery in Chapter 10 of the Insight Manager 7 Technical Reference Guide, and the device operating system documentation for related information.

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For issuing configuration-changing commands to devices (for example, Group Configuration and Software Update), Insight Manager 7 uses Secure Task Execution to ensure the command is not modified, to authenticate the identity of the Insight Manager 7 server, and to provide the access level of the user making the request. The user access level is configured in Insight Manager 7 using the Automatic Device Authentication setting. The managed device controls from which Insight Manager 7 servers it will accept commands. Selecting Trust By Certificate on the managed device causes the device to verify the digital signature of the Secure Task Execution request. Other trust modes do not verify the digital signature. Refer to Configuring User Accounts in Chapter 10 of the Insight Manager 7 Technical Reference Guide, and Setting Up Trust Relationships in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Additionally, if these configuration-changing commands include sensitive data, Insight Manager 7 can be configured to authenticate the device to which it is sending the command. Selecting Require Trusted Certificates and importing certificates representing the intended devices into the Trusted Certificate List will help ensure only the intended device receives the sensitive information. This option should be configured with care, as it may cause undesired complexity. Refer to Setting Up Trust Relationships, Security Settings, and Certificate Lists in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Insight Manager 7 uses a database as its primary storage facility. Access to the database is controlled using either Windows authentication or SQL authentication and supplying a username and password (and a domain, if using Windows authentication), which should be configured and kept secure. Refer to SQL Server documentation for more information. Insight Manager 7 also uses the local file system for storage of certain configuration settings and parameters, including the keystore used to hold the SSL private key and passwords used to access the keystore and the database. Windows NT and Windows 2000 provide advanced file system restrictions to help protect these and other sensitive files on the file system. Windows NT using NTFS (NT File System) can provide much more security than the older FAT file system. Windows 2000 also provides encryption capabilities for the file system. Refer to documentation on the operating system for more information on file system security.

Getting Started with Security in Insight Manager 7


Secure Sockets Layer (SSL) and Certificates
SSL is used between the browser and Insight Manager 7 to ensure data integrity and privacy. An integral part of SSL is a certificate, which is a public document used to identify the Insight Manager 7 server. When Insight Manager 7 is installed, it creates a self-signed certificate. Your browser may initially display a security alert when you browse to Insight Manager 7, describing the certificate as untrusted. This occurs because the certificate is selfsigned (signed by the Insight Manager 7 server) and the signer is not in the browsers list of Certification Authorities. By securely importing the Insight Manager 7 Server Certificate into the browser, the browser can authenticate the Insight Manager 7 server to which you are browsing. Refer to the topic Importing Server Certificate in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information about importing certificates into your browser.

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Insight Manager 7 also supports the ability to use a certificate from a third-party Certificate Authority (CA) or your own internal CA or (Public Key Infrastructure) PKI. In this case, you can import the CA certificate into your browser. Refer to Importing Server Certificate in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

Login and Accounts


A username, domain name, and password are required before accessing any feature of Insight Manager 7. Insight Manager 7 uses existing Windows accounts, and authenticates the credentials against the Windows domain. An administrative account is set up during installation of Insight Manager 7 by specifying a Windows domain account. After logging in with this account, you should create additional accounts for other users. Each account can be set up with different access levels: administrator, operator, and user. You can also restrict the IP addresses each account can log in from. Refer to Configuring User Accounts in Chapter 11 of the Insight Manager 7 Technical Reference Guide for more information. Audit settings can also be configured to log a notice for different types of login and logout events. Refer to Security Audit Settings in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

Security Configuration Settings


There are several security-related configurable options to consider. To configure these settings, you must log in to Insight Manager 7 as an administrator. Select Settings, then Security to expand the list of configurable options. Security Settings allow you to configure 2 settings: SSL Encryption Configuration configures the encryption strength and controls whether browsers connect only using 128-bit SSL, or can connect at 56-bit or 128bit. 128-bit SSL is much more secure than 56-bit SSL, but may require an upgrade to some versions of browsers. Refer to the topic Settings for Security in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Require Trusted Certificates specifies whether SSL connections made by the Insight Manager 7 server to managed devices, used for Single Login, Group Configuration and Software Update Tasks, require those devices SSL certificates to be imported into Insight Manager 7. This is facilitated by an internal PKI, but can be used without one. Refer to Importing Trusted Certificates into the Insight Manager 7 Trusted Certificates List in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Audit Settings specifies when Insight Manager 7 generates security notices for login and logout events. Refer to Security Audit Settings in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

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Device Links specifies how Insight Manager 7 creates links to other devices, either by using the devices names or IP addresses. Links that match device names in their SSL certificates prevent the browser from displaying security alerts for mismatched site names. Refer to Device Link Configuration in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Application Launch specifies the access required for executing Application Launch Tasks. These tasks launch applications directly on the Insight Manager 7 server, in the same operating context as the Insight Manager 7 Service, and require extra control. Refer to Application Launch Access in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

Single Login, Group Configuration, and Software Update


To take advantage of Single Login or to execute Group Configuration or Software Update Tasks against managed devices, you must set up a trust relationship between Insight Manager 7 and the desired managed devices. A trust relationship allows the managed device to specify which Insight Manager 7 servers can issue commands to the device. Without an established trust relationship, these commands will fail. Setting up a trust relationship at the managed device involves browsing to the device, setting the trust mode, and adding Insight Manager 7 to the Trusted Management Servers List. At the Insight Manager 7 server, you must also specify users access level on managed devices, and have executed a Device Identification Task. If you have enabled the Require Trusted Certificates option in Security Settings, you must also import trusted managed devices certificates into Insight Manager 7. Refer to Setting up Trust Relationshipts and Importing Trusted Certificates into the Insight Manager 7 Trusted Certificates List in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information.

System and Pre-installation


Server Requirements Insight Manager 7, Service Pack 2 requires the hardware and software for the server as shown in Table 1.

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Table 1: Management Server Hardware and Software Requirements


Management Hardware and Software Hardware Minimum Requirements ProLiant server, Deskpro Desktops or Professional Workstations, Compaq EVO Desktops or Workstations Netserver models LX Pro, LC3, LC4 and Vectra XA6/200 Management Servers require 400 MHz Pentium Processor II or faster System Memory NOTE: For normal installations, 512 MB RAM or more is recommended. 192 MB of RAM with Microsoft SQL Server or MDSE on same server 256 MB of RAM with Version Control Repository Manager installed on same server with Microsoft SQL Server or MSDE 100 MB on the Microsoft Windows system drive 110 MB for Insight Manager 7 software 300 MB for the database server drive and database log 6 MB for Version Control Repository Manager 25 MB for ProLiant Performance Analyzer (PPA)
continued

Disk Space

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Table 1: Management Server Hardware and Software Requirements continued


Management Hardware and Software Management Server Operating System Minimum Requirements Microsoft Windows NT Server 4.0 Retail with Service Pack 6a or later Microsoft Windows NT Server 4.0 Enterprise with Service Pack 6a or later Microsoft Windows NT Server 4.0 International with Service Pack 6a or later Microsoft Windows XP with Service Pack 1 or later Microsoft Windows 2000 Server with Service Pack 2 or later Microsoft Windows 2000 Advanced Server with Service Pack 2 or later Microsoft Windows 2000 Professional with Service Pack 2 or later Microsoft Windows 2000 International English, French, German, Spanish, and Japanese with latest Microsoft Service Pack applied Windows .NET Server 2003, Standard Edition Windows .NET Server 2003, Enterprise Edition TCP/IP installed SNMP services installed and active Microsoft Internet Explorer 5.5 with Service Pack 2 or later Microsoft Internet Explorer 6.0 or later
continued

Server Software

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Table 1: Management Server Hardware and Software Requirements continued


Management Hardware and Software Database Software for Server Minimum Requirements Microsoft SQL 7.0 MSDE, with Service Pack 4 or later (local upgrades only) Microsoft SQL Server 7.0 Standard, with Service Pack 4 or later Microsoft SQL Server 7.0 Enterprise, with Service Pack 4 or later Microsoft SQL 2000 Personal, with Service Pack 1 or later (local only) Microsoft SQL 2000 Standard, with Service Pack 1 or later Microsoft SQL 2000 Enterprise, with Service Pack 1 or later Microsoft SQL 2000/MSDE, with Service Pack 1 or later (local only)

NOTE: All database software for servers are requirements for local and remote unless otherwise noted. NOTE: To be sure you have the correct version of Microsoft Internet Explorer, open the browser and click Help from the menu bar. Select About Internet Explorer and an information box is displayed. This box lists the version you are currently running. You must have V5.50.4522.1800 or later. NOTE: Microsoft Internet Explorer 5.5 or Microsoft Internet Explorer 6.0 is only required if you want to browse locally on the server. NOTE: MSDE 2000 can be found on the Management CD and can be automatically installed for you if you do not already have a database available and running. You must have a database engine installed in order for the Insight Manager 7 installation to continue. NOTE: If you install SNMP services after installing a Microsoft Windows Operating System Service Pack, reinstall the service pack. IMPORTANT: The Insight Manager 7 server and the database server must be in the same time zone. In addition, you should employ best practices to ensure time synchronization among the set of management server and browser machines.

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Client Requirements
Table 2: Client Requirements
Software Web Browser Browser/OS Choices System Memory Monitor Resolution Microsoft Internet Explorer 5.5 with Service Pack 2 or later Microsoft Internet Explorer 6.0 or later 128 MB of RAM for Windows 98 192 MB RAM for Windows 2000 192 MB RAM for Windows NT 4.0

Minimum supported resolution of 1024 X 768, 256 colors (must maximize browser window for optimal display) Microsoft NT 4.0 Workstation, with Service Pack 6a Microsoft NT 4.0 Server, with Service Pack 6a Microsoft NT 4.0 Enterprise, with Service Pack 6a Microsoft Windows 2000 Server, with Service Pack 2 or later Microsoft Windows 2000 Advanced Server, with Service Pack 2 or later Microsoft Windows 2000 Professional, with Service Pack 2 or later Microsoft Windows 98 Second Edition Microsoft Millennium Edition Microsoft Windows XP Professional Solaris

Operating System

NOTE: To be sure that you have the correct version of Microsoft Internet Explorer, open the browser and click Help from the menu bar. Select About Internet Explorer, an information box is displayed that lists the version you are running. You must have V5.50.4522.1800 or later. NOTE: A Java Plug-in installation will occur immediately upon browsing to Insight Manager 7 for the first time. The version installed will be JRE 1.3.1_02 and this is the only version that Insight Manager 7 will run properly on. If this does not happen, refer to the Installation Problems section in Troubleshooting in Chapter 15 of the Insight Manager 7 Technical Reference Guide. NOTE: When the Java Plug-in installs, a dialog box may display asking you if you want to trust Sun Microsystems as the vendor. In the event you receive this dialog box, click Yes. As the installation completes, it may ask you if you want to reboot your system Now or Later. Click Later and then click Finish.

Install the latest Microsoft JVM to allow drilling down to view agents on Microsoft Windows Millennium, Microsoft Windows NT or Microsoft Windows 2000 systems.

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CAUTION: The Java Plug-In may improperly manage color palettes when your system is configured to display only 256 colors. In order to prevent this increase your monitor resolution to display more than 256 colors when browsing into Insight Manager 7. IMPORTANT: You must have the following browser security options enabled for Insight Manager 7 to work properly: Run ActiveX controls and plug-ins Script ActiveX controls marked safe for scripting Allow cookies, both stored and per-session Active scripting

HP Insight Management Agents Requirements for HP Intel-based Servers and Clients Insight Manager 7 supports the following HP Insight Management Agents for Windows for Servers. Server Management Agents version 4.23b or higher running on ProLiant and ProSignia servers with: Microsoft Windows 2000 Server, Advanced Server, and the Microsoft Small Business Server 2000 Microsoft Windows NT Server 4.0 with Service Pack 5 or later, Microsoft BackOffice Small Business Server Novell NetWare 4, IntraNetWare 4.x, IntraNetWare for Small Business Novell NetWare 5.x, Novell NetWare Small Business Suite SCO OpenServer 5.0x SCO UnixWare 7 Red Hat Linux 7.0, Red Hat Linux 7.1 SuSE Linux 7.0, SuSE Linux 7.2 Server Management Agents 4.23b or higher for Cluster Monitoring for ProLiant clusters

NOTE: Insight Manager 7 can still manage legacy Operating Systems, such as Netware 3.12 utilizing older management agents. Refer to the Management Agent documentation for more information at www.hp.com/servers/manage on supported operating systems for the agents.

HP Toptools Management Agents version 5.5 running on HP Netservers with: Microsoft Windows NT 4.0 Microsoft Windows 2000

Client Management Agents running on Evo, Portables, and Professional Workstations: Microsoft Windows 98, Microsoft Windows NT Workstation 4.0, Microsoft Windows 2000 Professional

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Professional Workstations only support Client Agents for Microsoft Windows NT TCP/IP required to remotely manage clients

NOTE: To download the latest client or server agents, visit the Systems Management Web page at www.hp.com/servers/manage for the server agents or www.hp.com/support for the client agents.

Server Management Agents for Alpha-based Servers HP provides management agents for the following Alpha-based operating systems: OpenVMS Tru64, refer Table 3

The System Requirements for Alpha Management Agents for OpenVMS can be reached directly from the URL
www.openvms.compaq.com/openvms/products/mgmt_agents/require.html

The overall home page for the Alpha Management Agents for OpenVMS provides kit information, documentation, announcements, etc. The page can be viewed at
www.openvms.compaq.com/openvms/products/mgmt_agents/index.html

Alpha Management Agents for Tru64 UNIX


Table 3: Management Agents for Tru64 Unix
Hardware and Software Hardware System Memory Server Operating System Minimum Requirements AlphaServer 96 MB of RAM Tru64 UNIX version 4.0F, 5.0

For browser requirements and configuration information for Tru64 UNIX, please refer to the Insight Manager (5) reference page. For V4.0F, please refer to the release notes. These documents are available from the Tru64 UNIX publications home page:
www.tru64unix.compaq.com/docs

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Pre-installation Requirements Protocols Before installing Insight Manager 7 Service Pack 2: Install TCP/IP support under Microsoft Windows NT 4.0, Microsoft Windows 2000, or Windows .NET Server. TCP/IP support is included in the base product. To install the TCP/IP protocol on Windows NT, select Protocols then select Add from the Network in the Microsoft Windows NT Control Panel. Select TCP/IP. Refer to the Microsoft Windows NT documentation for further instructions. Refer to Microsoft Windows 2000 or Windows .Net Server 2003 documentation for instructions on installing on these operating systems. Install SNMP support under Microsoft Windows NT, Microsoft Windows 2000, or Windows .NET Server. SNMP support is included in the base product. To install the SNMP service on Windows NT, select Service then select Add from the Network in the Microsoft Windows NT Control Panel. Select SNMP. Refer to the Microsoft Windows NT documentation for details. Refer to the Microsoft Windows NT documentation for further instructions. Refer to the Microsoft Windows 2000 documentation for instructions installing on Microsoft Windows 2000 and to Windows .NET Server documentation for instructions installing on Windows .NET Server. To manage Novell NetWare servers prior to 5.0, install the IPX protocol on the management server. Install Internet Explorer version 5.5, with Service Pack 2 or later, for customization of Insight Manager 7 and local browsing.

Microsoft Desktop Engine (MSDE) You must have a database engine installed before installing Insight Manager 7 Service Pack 2. MSDE is based on SQL Server technology and is a fully SQL Servercompatible database engine. MSDE is also fully compliant with ANSI SQL and Transact SQL guidelines. MSDE is distributed free of charge with Insight Manager 7.
NOTE: You can only install MSDE with a new installation of Insight Manager 7. If you have a previous version of Insight Manager 7 installed, you must continue to use your existing database.

Table 4 compares how the two data engines handle enterprise requirements to assist you in determining which data engine to use.
Table 4: Enterprise Requirements for Data Engines
Enterprise Requirements Concurrent Users Microsoft SQL Server Virtually unlimited number of concurrent users Microsoft Data Engine Five concurrent users or fewer recommended

continued

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Table 4: Enterprise Requirements for Data Engines continued


Enterprise Requirements Data Microsoft SQL Server Terabyte levels of data Microsoft Data Engine 2 GB of data*

*There is a hard 2 GB limit on data in an MSDE database, however, multiple MSDE databases (each with a 2 GB limit) can be supported by a single MSDE server.

If your database is currently larger than 2 GB or has the potential to grow beyond this limit in the near future, SQL Server is a better choice for your organization. Microsoft strongly suggests that the number of concurrent users be five or fewer in order to enjoy the performance level available with MSDE. If an application requires more than five concurrent users, SQL Server is your best option. SQL Server is capable of supporting hundreds or thousands of concurrent users at the highest levels of enterprise-class performance. Backing Up an MSDE Database With MSDE, you can back up both data files and transaction logs. In the event of a failure, the most recent database backup is restored. Then, by applying the changes contained in all of the subsequent transaction log files, the database is brought back to the state in which it existed when the last nightly transaction log was backed up. If you have Access 2000, you can use the BACKUP command in the Database Utilities menu of an Access project to back up an MSDE database. If SQL Client Tools are installed, you can use SQL Enterprise Manager to back up an MSDE database. The SQL Client Tools and Access 2000 are not part of the Microsoft Data Engine (MSDE) install. Therefore, if you only have MSDE installed, you do not have the above options. In order to back up an MSDE database, you can use the TSQL BACKUP DATABASE command and execute with Osql.exe (command line Query tool) as demonstrated below. This procedure applies to Microsoft Data Engine (MSDE) version 1.0. For information on all of the stored procedures used below, please refer to SQL Books Online.
NOTE: The code below is an example of how to use the various stored procedures with MSDE to perform a backup. This code does not back up your mission critical database "as is" and might require some modification to run in your environment, such as changing your database name, server name, and so forth.

Paste the following TSQL script in Notepad and save it to a file called myBackup.sql:
--This TSQL script creates a backup job and calls sp_start_job to run the job. -- Create job. -- You may specify an e-mail address, commented below, and/or pager, etc. -- For more details on this option or others, reference SQL Books Online. USE msdb

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EXEC sp_add_job @job_name = 'myTestBackupJob', @enabled = 1, @description = 'myTestBackupJob', @owner_login_name = 'sa', @notify_level_eventlog = 2, @notify_level_email = 2, @notify_level_netsend = 2, @notify_level_page = 2 -- @notify_email_operator_name = 'email name' go -- Add job step (backup data.) USE msdb EXEC sp_add_jobstep @job_name = 'myTestBackupJob', @step_name = 'Backup msdb Data', @subsystem = 'TSQL', @command = 'BACKUP DATABASE msdb TO DISK = ''c:\msdb.dat_bak''', @on_success_action = 3, @retry_attempts = 5, @retry_interval = 5 go -- Add job step (backup log.) USE msdb EXEC sp_add_jobstep @job_name = 'myTestBackupJob', @step_name = 'Backup msdb Log', @subsystem = 'TSQL', @command = 'BACKUP LOG msdb TO DISK = ''c:\msdb.log_bak''', @on_success_action = 1, @retry_attempts = 5, @retry_interval = 5 go -- Add the target servers. USE msdb EXEC sp_add_jobserver @job_name = 'myTestBackupJob', @server_name = N'(local)' -- Run job. Starts the job immediately. USE msdb Use msdb EXEC sp_start_job @job_name=mydbBackupJob

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--The file has to be copied under /mssql7/binn folder -- The command to execute it is OSQL -S mysqlserver -U sa -P <password if any> -i mybackup.sql -n

Requirements for a Proper MSDE Installation MSDE requires the following to operate with Insight Manager 7 Service Pack 2: 44 MB of local hard drive space (not including the database) 64 MB of system memory (or more, depending on the operating system) Any operating system defined in System and Pre-installation for Insight Manager 7 Service Pack 2 Microsoft SQL 2000/MSDE with Service Pack 1 or later

NOTE: Microsoft Service Packs can be obtained from: www.microsoft.com/downloads

Changing the MSDE Password 1. Log in to Insight Manager 7 with administrator rights. 2. Click Settings Server Database. 3. Change the sa password for the database to IM7.
NOTE: You can choose the sa password for the database, however IM7 is used as a placeholder for a password.

4. Stop the Insight Manager 7 service. 5. Open a command window and navigate to the MSSQL7 directory (or Program Files\Microsoft SQL Server\ for MSDE2000.) 6. Enter the following:
osql -Usa -P (this logs you on with the blank password for the sa account) sp_password @old= , @new=IM7, @loginame = sa (use the same password that

you used in step 3)


go

7. A message is displayed indicating the password is changed. 8. Enter the following:


exit

9. Restart the Insight Manager 7 service. Insight Manager 7 will connect to the MSDE database with the new password.
NOTE: If the password was not changed successfully, the Insight Manager 7 service will stop.

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Migrating from MSDE to Microsoft SQL Server MSDE data engines are fully compatible with SQL Server; therefore, tables, stored procedures, triggers, and any other database objects created in MSDE will operate without modification in a SQL Server database. It is possible to upgrade the MSDE database to a SQL Server database without changing a single line of code. An existing MSDE solution can be upgraded to any edition of SQL Server. The SQL Server installation program recognizes an MSDE installation and its accompanying data files and transaction logs. This allows MSDE to be upgraded directly to any edition of SQL Server by installing SQL Server.
NOTE: You must apply SQL Server 7.0/MSDE SP3 or later to your SQL 7.0/ MSDE before you upgrade to SQL Server. For details, refer to the Microsoft Knowledge Base article #Q234915 at http://www.search.support.microsoft.com/.

It is also possible to upgrade an MSDE solution by using SQL Server Enterprise Manager from a SQL Server machine to connect to MSDE. Once connected, data can be transferred from the MSDE installation to SQL Server. This method is very effective when upgrading to SQL Server using a different machine. Microsoft SQL Server If you are using Microsoft SQL Server, work with your SQL administrator to make sure you have the valid administrative user name and password for your SQL server. You are prompted for this information during the Insight Manager 7 installation. To see a listing of the versions of Microsoft SQL Server that Insight Manager 7 Service Pack 2 will operate on refer to Table 1.
IMPORTANT: For SQL Server 2000, authentication can be set to mixed mode (SQL Server and Microsoft Windows) or to Windows only authentication; the default is Windows only. The default for SQL 7.0 is mixed mode. To find this setting, select Tools SQL Server Configuration Properties Security. If Windows authentication is used, the Insight Manager 7 database connection must be installed using the same Windows account as SQL Server. IMPORTANT: Insight Manager 7 requires SQL Server to be configured for case insensitive, Dictionary Sort Order.

Installing Insight Manager 7 Service Pack 2


During installation, Insight Manager 7 Service Pack 2 performs the following functions: Verifies the Paradox driver, the SQL driver, and offers to launch Microsoft Data Access Components (MDAC) 2.1 installation if it is required. Please refer to Microsoft's website for more information on MDAC releases.
NOTE: When Insight Manager 7 installer is run on a machine on which SQL or MSDE was never installed and which does not have the latest MDAC, if you try to use a remote named instance database, installer wont be able to connect to the database. To resolve this issue, you should upgrade to the latest MDAC (2.7).

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Verifies that Microsoft Windows NT Service Pack 6a or higher is installed on an NT 4.0 server, that Microsoft Windows 2000 Service Pack 2 or higher is installed on a Microsoft Windows 2000 server, or that Microsoft Windows XP with Service Pack 1 is installed. Verifies that TCP/IP and SNMP are installed Optionally installs MSDE Stops the agent services Verifies that there is enough disk space to install the Insight Manager 7 application and database Installs Insight Manager 7 Service Pack 2 Creates the database Configures the Web-Management Software, if required Optionally installs Version Control Repository Manager Installs the HP Insight Management Agents for Microsoft Windows Installs DMI Web Agents Installs the DMI Service Layer Installs the ProLiant Performance Analyzer
CAUTION: Do not specify a directory for the database that is within the Insight Manager 7 directory structure.

Installation Procedures
IMPORTANT: Before you begin, make sure you have all System and Pre-installation requirements fulfilled. In addition, the MSSQL Server service should be running. NOTE: The directory for the Version Control Repository Manager must be manually created for installation of the Version Control Repository Manager to succeed. The directory can be set up on the local area network or on the system where Insight Manager 7 is installed. See Minimum Requirements and Installation of the Version Control Repository Manager in Chapter 10 of the Insight Manager 7 Technical Reference Guide. The Version Control Repository Manager stores ProLiant Support Packs.

If the required MDAC files are not installed, the Insight Manager 7 Service Pack 2 installation will install them.
NOTE: If you are installing Insight Manager 7 Service Pack 2 on an alternate language operating system and MDAC 2.1 is not installed, you will be prompted to install the foreign language MDAC 2.1. The Insight Manager 7 Service Pack 2 install will exit at this time. Once MDAC 2.1 or later is installed in the current language, you will need to restart the Insight Manager 7 Service Pack 2 installation process.

Installation Types Insight Manager 7 Service Pack 2 can be installed on a system with or without a previous version of the product installed as shown in Table 5.

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Table 5: Installation Types


Current Version None Insight Manager XE 2.x Course of Action Install Insight Manager 7 Service Pack 2, and reboot The Insight Manager 7 Service Pack 2 installation does not support a direct upgrade from Insight Manager XE. You must first upgrade to Insight Manager 7 or Insight Manager 7 Service Pack 1.x Upgrade to Insight Manager 7 Service Pack 2, by starting the Insight Manager 7 Service Pack 2 installation, and reboot Result Fresh installation of Insight Manager 7 Service Pack 2 N/A

Insight Manager 7 or Insight Manager 7 Service Pack 1.x

Insight Manager 7 or Insight Manager 7 1.x is upgraded to Insight Manager 7 Service Pack 2

NOTE: At a minimum, you must have the first release of Insight Manager 7 (version 3.0) installed in order to upgrade to Insight Manager 7, Service Pack 2.

Initial Installation Installing Insight Manager 7 Service Pack 2: 1. Read the user guide to make sure you have the right pre-requisites for installation. 2. Read the release notes. 3. Login to Microsoft Windows as a user with administrator rights. 4. Insert the Management CD into the CD-ROM drive. The CD has an autorun feature that displays the Insight Management Suite dialog box.
NOTE: If this is your first time installing this version of the Management CD, you will first have to accept the License Agreement for the Management CD.

5. On the left frame of the browser screen, click Install Software. The Software On This CD window is displayed. 6. Click Install Insight Manager 7 SP2. The Welcome dialog box is displayed. 7. Read the Welcome message. The message reminds you to shut down all open applications. 8. Click Next. The Database Program Options dialog box is displayed. 9. The Database Program Options dialog box briefly describes the differences between SQL and MSDE. Perform one of the following options: Click Cancel to abort the install. Click Back to return to the Welcome window.

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If you do not already have a database installed and available, either locally or remotely, click Install MSDE. MSDE 2000 will be installed locally with Windows authentication, using your currently logged in account as the database administrator. These settings will take affect after you reboot your server at which point the Insight Manager 7 installation will restart. You may cancel the install to change your MSDE credentials should you desire. If you have a database installed and available, click Next to continue. 10. A series of splash screens display indicating services are being stopped. The following is a listing of typical services and HP agents that may or may not be running on your server: SNMP DMI Insight Web Management Agent DMI Indications Foundation Agents Version Control Repository Manager Survey Utility Availability Agents Version Control Agent
NOTE: You may need to stop other agents installed on your system that are not distributed on the Management CD. NOTE: If the install is aborted at any time after services are stopped, all services that were stopped will remain stopped. A reboot of your system will restart all the necessary services if you do not want to restart all of the services manually.

11. When the services are stopped the Version Control Repository Manager dialog box may display. The Version Control Repository Manager dialog box is displayed with the option to install this software on this system. The Insight Manager 7 software can monitor software versions on managed systems and notify you when software is out of date. This requires a software repository to be installed on a managed system. If you would like this system to be a software repository, select Install Version Control Repository Manager. Click Next. The Insight Manager 7 Administrator Account dialog box is displayed.
NOTE: If the Version Control Repository Manager is already installed on your system, this dialog box will not be displayed.

12. The Insight Manager 7 Administrator Account dialog box allows you to enter a Windows Domain account or a Local System account that will be used for administering Insight Manager 7. a. In the Domain or system name field, enter a Windows domain or the local system name that will be used for administering Insight Manager 7. The default for this field is taken from the user that is currently logged in.

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b. In the User name field, enter an account that is valid for the domain or system listed in the above step that will be used to administer Insight Manager 7. The user will not be able to access Insight Manager 7 as an administrator unless they login using this account. If the account chosen for administering Insight Manager 7 cannot be validated, a message is displayed stating such. You will not be able to continue with the installation until the account information is validated.
IMPORTANT: You will not be able to initially access Insight Manager 7 unless you first log in using the specified account.

c. Click Next. The Application Launch Permissions dialog box is displayed. 13. This Application Launch Permissions dialog box allows you to select the application launch permissions. Select the appropriate application launch permissions for your environment, and click Next. The Choose Destination Location dialog box is displayed. For more information on overall security features, refer to the Understanding Insight Manager 7 Security white paper (5981-4757ENA1) on the Management CD. To learn more about Application Launch, refer to Chapter 10 of this guide. 14. The Choose Destination Location dialog box displays the location where Insight Manager 7 Service Pack 2 will be installed. You have the option to change this location. To change the path, select Browse from the Destination Folder section. Navigate to the directory where you want to install Insight Manager 7 Service Pack 2, and click OK to return to the Choose Destination Location dialog box. Click Next. The Select Program Folder dialog box is displayed. 15. The Select Program Folder dialog box allows you to specify your Programs folder for Insight Manager 7. You can select either the default, an existing folder, or enter your own folder name. Click Next. The Insight Manager 7 Database Connection dialog box is displayed 16. The Insight Manager 7 Database Connection dialog box allows you to choose which database authentication connection you need to use. You can select Windows Authentication or SQL Server Authentication. You must use the same authentication that your database is set up to use. If you select SQL Server Authentication: a. The SQL ODBC Datasource, the Database name, and the Domain fields are grayed out indicating that you may not modify them. b. Enter the appropriate information for SQL Server name, the User name and the Password, and click Next. The Insight Manager 7 Database Configuration dialog box is displayed after validating the database connection. If you select Windows Authentication: a. The SQL ODBC Datasource and the Database name fields are grayed out indicating that you may not modify them. b. Enter the appropriate information for SQL Server name, the User name and Password, and the Domain and click Next. The Insight Manager 7 Database Configuration dialog box is displayed after validating the database connection.

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17. The Insight Manager 7 Database Configuration dialog box allows you to configure your database file and log. Default values are already entered for the name of the SQL database file, the SQL database size, the SQL log file, and the SQL log size and typically do not need to be modified. To change these entries, enter the new information. However, do not specify a directory that is within the Insight Manager 7 directory structure. Click Next to continue. 18. If you selected SQL Server Authentication at the Insight Manager 7 Database Connection dialog box, the Insight Manager 7 Service Configuration dialog box is displayed. This dialog box allows you to configure the type of account under which the Insight Manager 7 Service itself will run. If you select the default, which is the Local System account, you do not need to enter any information. Click Next. The Installation Selections dialog box is displayed. If you select Domain Account, you will need to enter valid information for the Windows Domain, User name, and Password fields. Click Next. The Installation Selections dialog box is displayed.
IMPORTANT: If you selected Windows Authentication for your database connection, the Insight Manager 7 service will automatically be set to use the same account that you specified on the Insight Manager 7 Database Connection screen. IMPORTANT: If not already set up to do so, the account used for the Insight Manager 7 service will be set up with Windows advanced user rights to Log on as a service. This account must be included in the local systems Administrators users group, or the service will not run.

19. The Installation Selections dialog box is displayed indicating the current settings. If you do not want to use these settings, click Back to make your new selections. To continue with the installation, click Next. 20. The installation program copies all required files, tables, and database schema. A status bar is displayed showing the copy progress of the Insight Manager 7 Service Pack 2 files. Once the copy process is complete, if your system doesnt have Web-based agents installed, the Web-based Management dialog box is displayed. You must enter a nonblank password and a confirmation password. This password becomes the administrator account password for all Web-based agents installed on your system. Click Next. 21. A splash screen is displayed indicating the MIBs are being updated. When the update is complete, if you chose to install the Version Control Repository Manager software, the Compaq Setup dialog box is displayed with the option to install the Version Control Repository Manager. To install the Version Control Repository Manager, click Install and follow the instructions shown. If you do not want to install the Version Control Repository Manager, click Close. 22. A splash screen is displayed indicating the DMI Insight Web Management Agent is being installed. Once the DMI Insight Web Management Agent is installed, a splash screen is displayed indicating the Insight Management Agents are being installed. Once the Insight Management Agents are installed, a splash screen is displayed indicating the DMI Indications are being installed. Once the DMI Indications are installed, a splash screen is displayed indicating the Proliant Performance Analyzer is being installed. Finally, the Web Agents and the Insight Manager 7 certificates are synchronized and the Insight Manager 7 service is installed.

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23. When the installation is complete, the Restarting Windows dialog box is displayed. Select Yes, I want to restart my computer now, and click Finish. The system is rebooted. 24. After rebooting, login to Microsoft Windows as a user with administrator rights. A DOS window is displayed indicating a check for the Insight Manager 7 service. Once the Insight Manager 7 service starts up, the Initial Configuration Wizard is displayed in a browser window.

How to Browse to Insight Manager 7


You can browse to Insight Manager 7 by: Opening it remotely from a browser Opening it locally from the desktop Start menu

Browsing to the Insight Manager 7 Server In the Address field of the browser, enter the device URL with the port 280. For example:
http://devicename:280 or http://deviceipaddress:280 NOTE: If you are using a proxy server, you may need to add the server hosting Insight Manager 7 to the No Proxy list of servers in the Internet Settings for your browser. Refer to the Internet Explorer Help for more information about changing your configuration.

Browsing to Insight Manager 7 Locally 1. From your desktop, click Start. 2. From the menu, select ProgramsInsight Manager 7 SP2Insight Manager 7. Insight Manager 7 launches the browser pointing to http://localhost:280 where localhost is the device name.
TO KNOW MORE: For information on browser requirements refer to Browser Requirements in Chapter 2 of the Insight Manager 7 Technical Reference Guide. NOTE: For security reasons do not use the Favorites (bookmark) feature of your browser to mark a sublevel URL that is part of Insight Manager 7. In addition, linking to a subsection of Insight Manager 7 without going to the main URL could result in unexpected page layout. NOTE: When browsing to Insight Manager 7 for the first time, the Java Plug-In JRE 1.3.1_02 is automatically installed on your browsing system. This version is the only version of the Java Plug-In that Insight Manager 7 will run on. if this does not happen, refer to the Installation Problems section in Troubleshooting in Chapter 15 of the Insight Manager 7 Technical Reference Guide.

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Display Requirements
Configure your system for a display resolution of at least 1024768 with 256 colors or recommended True Color (16 bit.) Lower resolutions can cause an unreadable display. Refer to Browser Requirements in Chapter 2 of the Insight Manager 7 Technical Reference Guide for more information.

Logging In
After you connect to Insight Manager 7, you are prompted to log in. Enter a valid user name, password and domain, if necessary, to access the system. When opening Insight Manager 7 for the first time, you must log in using the user name and password from the Windows account used during installation. Afterward, you may use any Windows account added to Insight Manager 7. Once you are logged in, you remain logged in. If you visit other sites, you are automatically logged out after a short interval (2 minutes) for security reasons, and need to log in again when you return to Insight Manager 7.

About the Browser Security Alert


Browsing to Insight Manager 7 requires the use of Secure Sockets Layer (SSL.) An integral part of SSL is a security certificate, which identifies the Insight Manager 7 server. Navigating to SSL-enabled Web-based management agents also makes use of a security certificate. If your browser displays a Security Alert when browsing to Insight Manager 7 or an SSLenabled Web-based management agent, it can be for one of several reasons. The certificate is untrusted, meaning, it was signed by a certifying authority that is unknown to your browser. By default, Insight Manager 7 creates a self-signed certificate, which will cause this alert if you have not imported the Insight Manager 7 certificate into your browser. You can choose to cancel or accept the certificate.
CAUTION: Choosing to accept or import the certificate should only be done after ensuring the validity of the certificate and the identity of the server. To securely obtain the certificate, browse locally from the device and export the certificate to a file using the browser.

The certificate has expired or is not yet valid. This may occur if you issue your own certificate and it has expired. The default self-signed certificate that Insight Manager 7 creates does not expire for 10 years.

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The name on the certificate does not match the name of the site in the browsers address field. If you are browsing locally from the Insight Manager 7 server and used http://localhost:280, or if you used the devices IP address when the certificate has the devices name, this will cause the Security Alert. Also, if you navigated to any of the HP Insight Management Agents on a managed device within Insight Manager 7, and the link to the device uses a name that differs from what is in the devices SSL certificate, you may receive a Security Alert. You can configure the format of the device link to use either the Device Name or the device IP Address on the Device Link Configuration page. For more information, refer to Device Link Configuration in Chapter 12 of the Insight Manager 7 Technical Reference Guide.

In any of these cases, help is available. The intermediate page displayed by Insight Manager 7 has information on the Security Alert and how to proceed. Move the Security Alert dialog box so that you can view the information. If you close the Security Alert dialog box, simply refresh the browser window to reconnect to Insight Manager 7. Information is also available in Getting Started with Security in Insight Manager 7 and also in Security Settings in Chapter 12 of the Insight Manager 7 Technical Reference Guide.

Getting Started
The best way to start using Insight Manager 7 is to use the Initial Configuration Wizard if you did not run it immediately after installation on the management server.

Start the Wizard


From your Insight Manager 7 desktop, click StartProgramsInsight Manager 7Initial Configuration Wizard. The wizard explains how to run the first discovery and identification. After you run the initial discovery, the Devices page displays the list of discovered devices on your local network.

Familiarize Yourself with Insight Manager 7


First refer to the topic Insight Manager 7 Home Page for a brief description of the icons, symbols, and menus. Some of Insight Manager 7 most used features are: monitoring devices and events, setting up queries and tasks, and a link to the Management Resource Center. Second, refer to the topic Navigating the Console for a brief description of the Overview page, symbols, and menus. Next, refer to the topic Ten Steps to Insightful Management for a guide to Web-based management.

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Do You Need to Know More?


TO KNOW MORE: Remember to click the Help icon when you have a question. Help offers contextsensitive topics on the current page and opens the viewer for further browsing of the contents or for using the full-text search.

Initial Configuration Wizard

The Initial Configuration Wizard provides you with step-by-step, online guidance for performing the initial configuration of Insight Manager 7. The wizard will show you how to: Browse to Insight Manager 7 Add new user accounts Configure Discovery by defining the IP addresses that Discovery uses to detect devices Optimize Discovery's performance on your server Configure Insight Manager 7 email settings

The Initial Configuration Wizard starts automatically after Insight Manager 7 installation on the management server. An icon is provided under the Start menu so that you can view the Initial Configuration Wizard again at a later date. The wizard contains links to its previous and next pages for easy navigation through the wizard. Stepping through the Initial Configuration Wizard: 1. The Initial Configuration Wizard launches the Web-browser and displays the Welcome to the Insight Manager 7 Initial Configuration Wizard page. Click Next. 2. The Browsing to Insight Manager 7 page is displayed, explaining the two ways to browse to Insight Manager 7: From the machine where Insight Manager 7 is installed, click StartProgramsInsight Manager 7 SP2Insight Manager 7. From any computer that has access to the one on which Insight Manager 7 is installed, enter the URL: http://devicename:280 where devicename is the name of the server on which Insight Manager 7 is installed. 3. You will need to log in using the user name and password information of the Windows account you specified during installation before you can continue. After you enter a valid user name and password, Insight Manager 7 displays its home page. Arrange both browser pages so you can easily access them. Click Next in the Initial Configuration Wizard browser window.

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NOTE: A Java Plug-In installation will occur immediately upon browsing to Insight Manager 7 for the first time. The version installed will be JRE 1.3.1_02 and this is the only version that Insight Manager 7 will run properly on. If this does not happen, refer to the Installation Problems section in Troubleshooting in Chapter 15 of this guide.

4. The Adding New Users page provides information on how to add new users to Insight Manager 7: a. If the Accounts page is not already displayed, select the Settings tab, then select the Accounts menu item. b. On the Accounts page, click New. c. The Computer or Domain Name field needs the name of the computer or domain that hosts the account that will be used to log in to Insight Manager 7. There are two ways to enter this: Click Browse to select a domain. Enter the name directly, if it is known.
NOTE: The maximum length of computer or domain name is 63 characters and cannot contain any of the following characters: ;:<>*+=\|?,

d. The User Name field needs the name of the Windows account that will be used to log in. There are two ways to enter the user name: Click Browse to select from a list of users. Enter the name directly if it is known or if the account does not exist yet.
NOTE: User names can contain up to 20 uppercase or lowercase characters except for the following: "/\[]:;|=,+*?<> A user name cannot consist solely of periods (.) or spaces. NOTE: Notice that you are not prompted for a password since you are providing a Windows account to be used for authentication. The password is set and changed through Windows user management. NOTE: If you click Browse, a user name list is displayed for you to make your selection. You can now sort this selection in ascending order. The sorting order is a, A, b, B, c, C and so on.

e. Set the Insight Manager 7 Access level granted to this user. If the user is assigned as Paging Recipient Only, that user will not be able to log in to Insight Manager 7. f. Set the Device Access level. g. In the Automatic Device Authentication field, select the level of access this user should be given to all devices that trust this installation of Insight Manager 7. If you select None, Single Login is disabled and this user cannot run Control Tasks. Notice that Paging Recipients Only is disabled.

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h. Set the Paging Information (Optional) information for this user if needed, which includes: phone number, PIN number, message length, baud rate, and data format. i. Select the Login IP Address Ranges group (Optional) to define the devices where the user can log on to Insight Manager 7. The user can only log on from devices listed in the IP Address Ranges group (Optional), Inclusion Ranges. The user will not be able to log on from devices listed in the Exclusion Ranges list. If both the Inclusion Ranges and the Exclusion Ranges are left blank or an asterisk (*) is entered in the Inclusion Ranges list, then the account can log on to Insight Manager 7 from any device. Click Add to save your changes. Insight Manager 7 responds by returning you to the Accounts page. The new user will now be listed on the page. Click Next on the Wizard screen.

j.

k. Click Cancel to discard changes and return to the Account Configuration screen. l. 5. The Configuring Discovery page explains how to configure Discovery. Insight Manager 7 automatically detects the IP address of the machine on which it is installed and sets the default IP address range of other machines it will manage based upon the initial IP address setting. You can configure Insight Manager 7 to manage other machines as follows: a. Select the Settings tab. Insight Manager 7 responds by displaying the Automatic Discovery page. Note the default IP address range selected by Insight Manager 7. b. Add the IP address ranges for other machines that you want Insight Manager 7 to manage. c. Click Apply Changes to save your changes. d. Be sure the Discovery Filters setting includes the type of devices to discover. e. Click Execute Discovery Now to have Insight Manager 7 automatically discover all machines within the defined IP ranges. 6. On the Configuring Discovery page of the Wizard you have the option of taking a detour to learn more about optimizing Insight Manager 7 performance or going to the next page, which describes how to configure Insight Manager 7 for Email Notification. If you choose the detour, the wizard will provide you with information on ways that you can optimize the performance of Insight Manager 7: Modify Discovery inclusion/exclusion ranges. Set Discovery Filters to manage only those device types that you want to manage. Disable support for unused protocols. Change protocol timeouts and retries. Change the global SNMP timeouts and retries. Delete default tasks you do not want. Create specific queries. Modify default tasks. Decrease the frequency for polling tasks.

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NOTE: For more information, refer to the section Optimizing Network Resources in Chapter 10 of the Insight Manager 7 Technical Reference Guide.

7. To display the Configuring For Email Notification page in the Wizard, click Next from the Configuring Automatic Discovery page or click Next from the Optimizing Insight Manager 7 Performance page. To configure Insight Manager 7 to send you email, when certain events occur, complete the following: a. Select the Settings tab. b. Select the Server menu item to expand it. c. Select the Email menu item. d. Fill out the requested data. e. Click Apply to save your changes. f. Click Next on the Wizard screen. 8. The Insight Manager 7 is Now Ready to Use page indicates that the navigation process is complete, and Insight Manager 7 is now ready to be used. Click Close the Initial Configuration Wizard to close the Initial Configuration Wizard and use Insight Manager 7.

Insight Manager 7 Home Page


The Insight Manager 7 home page is designed to provide information management and key functionality at a glance. The following figure shows the first page that you will refer to after logging in to Insight Manager 7.

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Device Search The Device Search feature allows you to quickly retrieve details about a device using its name. The search field only allows the following characters to be entered: letters, numbers, tilde, dash, period, underscore, apostrophe, and space. Click Search, to search for the indicated device. If an exact match is found, the Device page is displayed for that device. If an exact match is not found, the Device page displays a list of devices in the database whose names closely resemble the target name. This list of device names will be a hyperlink; clicking a name in the list brings up the Device page for that device. If no devices in the database resemble the target device, the Device page will indicate the device was not found.
NOTE: When the home page loads, the cursor is positioned in the Device Search field. Enter the name of the device that you would like to be found.

Home Page Options


On the home page, select Show this page when Insight Manager 7 Starts to refer to the home page each time that Insight Manager 7 is browsed to. Click Hide Link Sections to hide the boxes across the bottom of the home page and make additional room for the query results display. Click Hide Did You Know? section to hide that section of the home page. This will remain in affect every time you browse in to Insight Manager 7 until you deselect the checkbox.

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If the box is deselected, the Did You Know? section of the home page will be displayed for a short time and then is replaced with the Resource Center box.
NOTE: If Show this page when Insight Manager 7 Starts is deselected, the Insight Manager 7 Overview page is displayed. If you would like to manage based on hierarchical views, it is recommended you not check this box.

Click Apply to save home page options. Options are saved as unique settings for each user of Insight Manager 7. Results from Query The first time that you log in to Insight Manager 7, the Results From Query section displays the All Server query results. However, you may customize this section by clicking the Configure Me! link, which is located on the Results from Query bar. The Configure Me! link allows you to view only the devices or events in which you are interested. The query results will include the presence of the Actions menu allowing you to create new queries and tasks, print the query results list, delete devices or events, create reports, ping devices, assign user to events, add comments to an event, or clear events. The query results window also includes: a View menu that allows you to choose between a Details view and an Icon view; the ability to sort the query results by column; and the ability to choose what columns you would like to view in the query results table. For more information refer to Creating and Editing Device and Event Queries, Creating and Editing Cluster Monitor Queries in Chapter 5, and Reporting in Chapter 6 of the Insight Manager 7 Technical Reference Guide.
NOTE: All columns can be dragged and dropped to any location in the Results from Query section.

Devices and Events The Device and Events box explains the difference between devices and events. This box contains a hyperlink to the Overview page, which displays Device Status and Uncleared Event Status. You can also reach the Overview page by clicking on the Devices tab from the toolbar. Click the Reports hyperlink and the Reports page is displayed. From here you can Create/Run New Report or use an existing report. You may also reach the Reports page by selecting the Devices tab and then clicking Reports. Queries The Queries box provides an explanation of queries and provides separate links for devices, events, clusters and favorite queries. By clicking devices, events or clusters, the Queries page will be displayed for whichever link that you choose. You will be able to view your own personal queries along with the other queries that you have access to. By clicking favorite queries, the Configure Favorites page is displayed listing your folders. Tasks The Tasks box provides a link to the Tasks page by clicking the Task link. It also provides links to example tasks. By clicking an example task, the Create/Edit Task page is displayed for the chosen task.

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NOTE: The Tasks box is displayed only if you have operator or administrator rights.

Resource Center The Management Resource Center box offers links to management-related websites at
www.hp.com

Administration The Administration box allows you to fine-tune Insight Manager 7 for your environment. The links provided here are to the Automatic Discovery page, the Discovery Filter Configuration page, the Accounts page, and the Protocols page. You may also reach these pages by selecting the Settings tab.. Additional messages may display in this section if you have not initiated Discovery. To initiate Discovery refer to The Discovery Process in Chapter 4, and Configuring Automatic Discovery in Chapter 11 of the Insight Manager 7 Technical Reference Guide.
NOTE: The Administration box is displayed only if you have administrator rights.

Navigating the Console


The Overview page displays the current Device Status and Uncleared Event Status. Click any number link to view the details of the status. The link executes a query that displays the results of the query.

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As you navigate through the console you will be using some of the most widely used features of Insight Manager 7. It provides access to a list of devices defined by a pre-defined or a custom query, and allows users the ability to search for devices. See Table 6 below for more details.

Table 6: Navigating the Console


Tabs Click the Home, Devices, Tools, or Settings tabs to display the menus for the associated functions. The menus appear in the left menu frame. Some expand to reveal submenus. Click an underlined number link to view the devices with that status. The red, orange, and yellow color-coded status indicates the general health of your network. Click an underlined number link to view uncleared events with Major, Minor, or Critical status. The red, orange, and yellow color-coded status indicates the general health of your network. Click the logo to open the site www.hp.com. Click the text HP Support to open a page of links to various HP Support and information sites. Click the icon or the link to exit.

Device Status

Uncleared Events

HP Logo HP Support

Logout Icon

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Using the Plus/Minus Buttons The use of plus/minus buttons allows the menu topics to expand and collapse with a click of a mouse. To use the plus/minus buttons, select a topic from the menu list to expand and show submenus. Plus button indicates there is a submenu. Minus button indicates a fully expanded list.

The Automatic Discovery page is displayed by selecting the Settings tab. The following page displays the following: Expanded and collapsed lists in the menu frame Larger edit fields for functions, such as IP Address Range Help icon Edit fields for entering settings, such as Retries and Timeout Buttons that initiate an action, such as Execute Discovery Now Submenusindicated by a plus/minus button next to the menu

The Tasks page follows. Note that there are plus buttons next to the task names. The button expands to show the task details.

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Ten Steps to Insightful Management


Insight Manager 7 is a comprehensive management tool. Read through the following steps as a guide to its management capabilities. Then use each function to the extent that you need for your management requirements. If you have already used the Wizard, proceed to step 2. 1. Use the Initial Configuration Wizard if you have not done so. To start the Wizard, click StartProgramsInsight Manager 7Initial Configuration Wizard. The Wizard runs on the device where you installed Insight Manager 7 and: Explains how to run the first discovery and identification Explains how to add additional users Guides you to run Discovery

2. Review security features and practices. Insight Manager 7 provides many security features, which, if improperly configured, can either provide unauthorized users access to your management information, or make operation of Insight Manager 7 difficult. These features and your security practices should be reviewed in accordance with your own security policies. Refer to Security Considerations in Chapter 1, and Getting Started with Security in Insight Manager 7 in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. 3. Browse to your discovered devices.

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If you have followed the Discovery procedure in the Wizard, you have the results of a first Discovery to examine. Double-click your browser shortcut and enter the device name and port in the Address field. For example: http://devicename:280 This address directs you to a Secure Sockets Layer (SSL) enabled port. All browser communications with Insight Manager 7 flow through an encrypted channel to protect the integrity of your data on the wire. The Insight Manager 7 home page is designed to get you up and running as fast as possible. As you view the page, notice the initial query that is pre-populated with the All Servers query. This query may be customized on a per user basis to display the most important devices on your network. You can create a query based on your most important devices under Devices or Events. Once you have a query defined, you click the Configure Me! link to change the associated query of your home page. If your device or event status bar shows a number other than zero, click the number link to view a list of the affected devices. These are the results of a query.
NOTE: If you do not see devices in the All Servers query results, discovery has not been run. Go to the Discovery page by clicking on the Discovery link in the administration section of the home page or on the Settings tab.

The Device page is the source of the most detailed information about the discovered devices. You can drill down, link by link, from the home page, to the Insight Manager 7 Device page, to the various device agents. On the Device page, click the Device links to learn details returned by a specific agent. For example, if you are viewing a cluster node, you can learn more about the cluster and its members by clicking Intelligent Cluster Administrator device link. If you have drilled down, and are ready to move on to other features, return to the Device page and select appropriate links. Select the Device tab and select Overview to refer to a summary of the current device status and device events. 4. Set up your next Discovery. Click SettingsDiscoveryAutomatic Discovery.
IMPORTANT: Before this Automatic Discovery, its a good time to be sure that a Software Repository trusts Insight Manager 7 (if the user has installed Version Control Repository Manager and configured a software repository, and wants to use it). The same goes for systems on which group configurable agents are installed. See Setting up Trust Relationships in Chapter 12 of the Insight Manager 7 Technical Reference Guide for more information. Also, refer to Chapter 10 of the Insight Manager 7 Technical Reference Guide for information on the Version Control Repository Manager.

By default, Insight Manager 7 runs the next Discovery at specified Discovery Schedule. You can change the scheduling to a more convenient time, add or subtract subnets, set device types that will be discovered, and choose the ways devices are discovered. If your network bandwidth is at a premium, you can optimize the SNMP and PING settings to conserve resources. This is also a good time to add new users as administrators, operators, and users.

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Click SettingsAccounts to add new users. Insight Manager 7 leverages Operating System (OS) level user accounts. For an account to be added to Insight Manager 7, you must first create a user on the local Management Server, or create a user account in a domain accessible by the Management Server. 5. Set up and customize polling tasks. Click DevicesTasksPolling Tasks Insight Manager 7 polls continually by launching a group of default scheduled tasks. You can create polling tasks that monitor a specific group of devices on their own schedule. For example, you might keep historical data on a certain type of device for later analysis and forecasting purposes. By default, no recurring Data Collection (Historical or Single Instance) is configured. You must create a task that is appropriate for your network. Data Collection can create continuous traffic on your network. Design your tasks so that the devices you are most interested in are polled more frequently, and other devices are polled less often. 6. Receive notification of a problem. Click DevicesTasksNotification Tasks The monitor bar continually refreshes to inform you of the latest critical, major, or minor events. But if you are away from your console, you can set up email or paging notification or set up your own notification method with an application launch task. The application can be as simple as sounding an audible alert on management consoles or as sophisticated as launching an application that communicates directly to a device, for example restarting a service on a device. If you are setting up paging notification, be sure to install your modem and specify the modem settings first under the Settings tab in Insight Manager 7. 7. Manage numerous devices. Click DevicesQueriesAll QueriesDeviceAll If you are managing several subnets, you might have hundreds of devices to interrogate. To manage them, you need to organize them into logical groups. Insight Manager 7 begins the sorting for you with the device queries it provides. However, you can modify the queries, delete those you do not use, and most importantly, create new queries and query categories that complement your network management needs. To avoid having certain device types discovered at all, use Discovery Filters to set the device types that will be discovered. Refer to Configuring Discovery Filters in Chapter 7 of the Insight Manager 7 Technical Reference Guide. You can specify which devices to interrogate and when to interrogate them. For example, you can create a query to interrogate an organizational group of devices, which might include servers, desktops, and printers. Or you can interrogate a logical group of devices, such as all the printers in the purchasing group.

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8. Handle numerous events. Insight Manager 7 provides generic event querying. You can modify these queries for your network environment, or you can create new queries for specific devices and events. For example, eliminate informational events or create an event query that checks the status of events on any servers that you do not want degrading, such as email servers. Click SettingsServerEvent Filtering or Event Forwarding A network of hundreds of devices can potentially generate thousands of events. Some of these are merely informational. You can eliminate the excessive events and make sure the important events are received by using Event Filtering. Event Filtering sorts through the messages to choose the more important ones. You can use Event Forwarding to specify console destinations where you know they will be acknowledged. 9. Identify more devices and enhance the information about them. Click ToolsDevice Type Mgr. Create your own identification rules. For example, you could create a rule to identify unknown devices, like printers. Most printers have Web-based configuration software. Insight Manager 7 discovers the Web-based software and adds links on the Device Summary page. From there, you can drill down on the Web software to manage your printer. Queries in Insight Manager 7 that are based on the type printer allow the devices to be accessed more easily. Click ToolsSNMP Extensions Register MIBs from other companies so you can discover, identify, and receive SNMP traps from those devices. For example, you can register MIBs to provide information about routers. You can also modify the SNMP trap messages to be more meaningful. 10. Add devices at your convenience. Click SettingsDiscoveryManual Discovery You can add one or more devices without executing Automatic Discovery. For example, if a new group is joining your management environment, add the group simultaneously using an IP address range, adding one device at a time, or by importing a Hosts file. Using manual discovery conserves network resources. For example, you can export an Insight Manager Windows console.dat file of device names and IP addresses and import it into Insight Manager 7. On the next discovery, Insight Manager 7 collects additional identification information to add to the database, but the process of discovering and identifying has been automated for you.

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Software Update Setup Checklist


The following checklist will lead you through the steps to install and configure the components necessary to do your first software update from Insight Manager 7.

Install and Configure a Version Control Repository Manager


NOTE: Installation can be as part of the Insight Manager 7 installation or stand-alone.

Reference 1 (set up as part of Insight Manager 7 install): Insight Manager 7 Technical Reference Guide Chapter 3: Preparing to Use Insight Manager 7 Reference 2 (stand-alone setup): Insight Manager 7 Technical Reference Guide Chapter 2: General Requirements and Installation

Next, the repository folder should be populated with ProLiant Support Packs and Components. Reference: Web-Based Software Maintenance User Guide Navigating in the Version Control Repository Manager Agent

Run Discovery From Insight Manager 7 This is necessary in order to find the server systems to install the Version Control Agent to. If Discovery has already been run once from Insight Manager 7, then you may proceed to the next step. Reference: Insight Manager 7 Technical Reference Guide Chapter 4: Discovery, Identification and Status

Configure and Install the Version Control Agent on All Servers Reference: Insight Manager 7 Technical Reference Guide Chapter 10 : Scenario 1: Installing the Version Control Agent by Means of the ProLiant Remote Deployment Utility

Create an Insight Manager 7 User with Device Access As with establishing a trust relationship, it is necessary to have an Insight Manager 7 user account with Administrator or Operator privileges to devices. Reference 1: Insight Manager 7 Technical Reference Guide Chapter 10: Configuring User Accounts Reference 2: Management CD: Understanding Insight Manager 7 Security Reference 3: Insight Manager 7 Technical Reference Guide Chapter 12: Settings for Security

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Run the Software Version Status Polling Task (Optional) While this step is not required, it can be run in order to get the most up-to-date software status from the Version Control Agent on each server. Reference: Insight Manager 7 Technical Reference Guide Chapter 9: Software Version Status Polling Task

Set up a Query for the Software Update Task To determine a set of devices on which to run a software update task, create a query using the Software/Firmware criteria. Reference: Insight Manager 7 Technical Reference Guide Chapter 10: Creating a Query to Define a Group of Servers to be Targeted

Troubleshooting
Service and Support
Support for Insight Manager 7 is provided as an adjunct to support of the underlying hardware. The purpose of the HP Support page is to provide you with a variety of product, service, and support related resources. In particular, you can use this page to: Access www.hp.com/servers/manage. This website is devoted to Systems Management Products. You will find a wealth of product and service related information on this portal. Access links to HPs support home page and World-Wide-Website locator for phone numbers, online tools, and information. Contact the HP Support Forum to get answers to your questions about HP products. The HP Support Forum can be found at
http://forum.compaq.com/

Keeping good records of your configuration can significantly speed up the troubleshooting process. Consult the following list when you obtain assistance from your HP service provider: Management PC make, model, and serial number information Operating system information, including version number, a list of all service packs that have been applied, the Compaq SSD version, and Insight Agents names and versions that have been applied Hardware configuration information: Survey Utility output or Inspect printout System Configuration Utility printout Description of any non-HP or non-Compaq equipment that is not shown on the Inspect or System Configuration printout.

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For the latest information on this and other HP products, refer to the HP website at
www.hp.com/

Summary
HP delivers centralized Web-based management with Insight Manager 7 to a broad base of HP, Compaq, and third-party devices including Intel and Alpha servers, clusters, desktops, workstations, portables, storage, and networking products. Insight Manager 7 supports heterogeneous operating environments: Microsoft Windows 2000 Server, Advanced Server, and the Microsoft Small Business Server 2000 Microsoft Windows NT Server 4.0 with Service Pack 5 or later, Microsoft BackOffice Small Business Server Novell NetWare 4, IntraNetWare 4.x, IntraNetWare for Small Business Novell NetWare 5.x, Novell NetWare Small Business Suite SCO OpenServer 5.0x SCO UnixWare 7 OS/2 Red Hat Linux 7.0, Red Hat Linux 7.1 SuSE Linux 7.0, SuSE Linux 7.2 Server Management Agents 4.23b or higher for Cluster Monitoring for ProLiant clusters OpenVMS True64 UNIX

Insight Manager 7 automatically discovers SNMP and DMI instrumentation and third-party HTTP Web-servers running on managed devices. Insight Manager 7 has improved the query feature by enabling the creation of hierarchical views of device status Additionally, Insight Manager 7 provides comprehensive fault/performance management and robust system software version control and distribution. Plus Insight Manager 7 provides an effective means of configuring system parameters on a large number of systems.

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Index
multiple 47 security features 13 status pages 43 digital signatures 14 Discovery configuring 38 management practices 46

A
account levels 13 active notification and acquisition 9 Adding New Users page 37 Administration section 42 Alpha-based servers, requirements 22 Application Launch option security 16 Audit Settings option 15 authentication See security Automatic Device Authentication 14

E
email notification overview 12 setting up 39 encryption 13 events management practices 48

B
backup of MSDE 24 Browser Security Alert 34 browsers accessing Insight Manager 7 33 functions 9 security 13

F
features 6, 10

G
Group Configuration overview 12 security 16

C
certificates browser security alert 34 functions 13, 14 clients browser requirements 20 Management Agent requirements 21 Compaq authorized reseller 6 Compaq website 6 configuration Discovery 38 Initial Configuration Wizard 35, 36 security settings 15 console, Insight Manager 7, navigating 42

H
help resources 5, 36 Home Page overview 11 specific guidelines 39 HP Insight Management Agents overview 9 requirements 21

I
icons 43 identifying devices management tips 48 security features 13 Initial Configuration Wizard 35, 36, 45 Insight Manager 7 browsing with 33 features 51 installation 16 overview 6 security 14 Insight Manager 7 hardware requirements 17
53

D
database engines See Microsoft Data Engine (MSDE) deployment of software, security 16 Device and Events feature 41 Device Links in security 16 Device Search 40 Device Type Manager 48 devices management practices 46 management tips 48

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Intel-based servers, requirements 21 Internet Explorer See browsers IPX protocol preinstallation 23

P
paging notification overview 12 password requirements 13 polling tasks management practices 47 preinstallation requirements 23 ProLiant Support Packs overview 10 protocols features 13 TCP/IP 18

J
Java Plug-ins 20, 37

L
language support 12 login procedures browser 34 security 15

Q
queries overview 11, 41 results logs 41

M
maintenance architecture, system software 9 Management Agents overview 9 requirements 21 management processor overview 9 Management Resource Center 42 management server disk space requirements 17 system memory requirements 17 MDAC requirements 18 Microsoft Data Engine (MSDE) preinstallation 23 requirements 18 Microsoft Internet Explorer See browsers Microsoft SQL Server See SQL Server Microsoft Windows 2000 requirements 18 security features 14 Microsoft Windows NT requirements 18 security features 14 monitor resolution requirements 20 MSCS (Microsoft Cluster Server/Service) Cluster Monitor 12 multiple devices, management practices 47 multiple system version control 11

R
Remote Insight Lights-Out Edition (RILOE) features 9, 11 Require Trust Certificates 14, 15 requirements See also system memory requirements domain and user name 13 Management Agents 21 passwords 13 preinstallation 23 video display 34 Resource Center 42 Results from Query 41

S
SCO UnixWare requirements 12 Secure Sockets Layer (SSL) encryption levels 13 overview 14 SSL Encryption Configuration option 15 Secure Task Execution 14 security browsers 34 configuration of settings 15 features 7, 11, 13 login procedures 15 management practices 45 overview 14 Single Login capability overview 11, 16 SNMP (Simple Network Management Protocol) functions 13 preinstallation 23 requirements 18 software capabilities for updating 10, 11 software maintenance architecture 9 SQL Server migrating from MSDE 27 preinstallation 27 SSL (Secure Sockets Layer)

N
notification tasks active notification and acquisition 9 management practices 47 Novell NetWare and the IPX protocol 23

O
OpenVMS 12, 22 operating systems Insight Manager 7 18 supported 6
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encryption levels 13 overview 14 SSL Encryption Configuration option 15 symbols in text 5 system software maintenance architecture 9 updating 11

overview 13

V
version control software capabilities 10 updating software 11 Version Control Agent functions 10 Version Control Repository Manager functions 10 video displays requirements 34

T
tasks overview 11, 41 Tasks page 44 TCP/IP protocol requirements 18, 23 technical support 5, 43, 50 telephone numbers 5 text symbols 5 troubleshooting 50 Tru64 Unix 12 Trust By Certificate 14 trust relationships See security trust relationships overview 16

W
Web browsers accessing Insight Manager 7 33 functions 9 security 13 websites Compaq 6, 9 Resource Center 42 technical support 50 Windows 2000 requirements 18 security features 14 Windows NT requirements 18 security features 14

U
Uncleared Events 43 user name changing in SQL database 14 requirements 13 users Adding New User page 37

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