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Master client and prospect conversations with thought leadership As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports 3 5 11 14 19 22 26 36
Legend
Deloitte Research
POV
Industry report
Article
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Not only is thought leadership used for developing a proposal, but also when you are delivering a project. And to find theres a new document that is relevant to client that also helps you to develop and create a stronger relationship with client.
Carlos Millan, Partner, Mexico.
As One
As One is a new service offering to help our clients understand whether the conditions are in place in their organizations to successfully execute their strategic goals.
As One
As One Book Summaries: Introduction, Chapters, Conclusion, and Deloitte Case Study
These are PowerPoint documents that summarize the introduction, chapters, conclusion, and Deloitte case study in the As One book. u Read the report Country: Global (GL) Contact: Stephen Langton Marketing contact: Pom Somkabcharti As One Deloitte Research Deloitte Review Human Capital
As One
As One Generic Points of View
Use these POVs with clients as a takeaway for describing the core As One concepts and service offering. u Read the report Country: Australia Contact: Gerhard Vorster Marketing contact: Michael Tarlinton u Read the report Country: Canada Contact: Margot Thom Marketing contact: Roula Michailidis u Read the report Country: Netherlands Contact: Marc Burger Marketing contact: Mireille Spapens u Read the report Country: South Africa Contact: Gert de Beer Marketing contact: Lungile Mahluza u Read the report Country: United Kingdom Contact: Simon Holland Marketing contact: Elissa Coward u Read the report Country: United States Contact: Andy Garber Marketing contact: Suzanne Gylfe As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
As One
As One Inside Post-Merger Integration (PMI) Points of View
Use these POVs with clients as a takeaway for describing the integration of Post-Merger Integration (PMI) and the core As One concepts and service offering. u Read the report Country: Australia Contact: Gerhard Vorster Marketing contact: Michael Tarlinton u Read the report Country: Canada Contact: Margot Thom Marketing contact: Roula Michailidis u Read the report Country: Netherlands Contact: Marc Burger Marketing contact: Mireille Spapens u Read the report Country: South Africa Contact: Gert de Beer Marketing contact: Lungile Mahluza u Read the report Country: United Kingdom Contact: Simon Holland Marketing contact: Elissa Coward u Read the report Country: United States Contact: Andy Garber Marketing contact: Suzanne Gylfe As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
As One
As One Inside Shared Services Points of View
Use these POVs with clients as a takeaway for describing the integration of Shared Services and the core As One concepts and service offering. u Read the report Country: Australia Contact: Gerhard Vorster Marketing contact: Michael Tarlinton u Read the report Country: Canada Contact: Margot Thom Marketing contact: Roula Michailidis u Read the report Country: Netherlands Contact: Marc Burger Marketing contact: Mireille Spapens u Read the report Country: South Africa Contact: Gert de Beer Marketing contact: Lungile Mahluza u Read the report Country: United Kingdom Contact: Simon Holland Marketing contact: Elissa Coward u Read the report Country: United States Contact: Andy Garber Marketing contact: Suzanne Gylfe As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
As One
As One Inside Strategy Points of View
Use these POVs with clients as a takeaway for describing the integration of strategy and the core As One concepts and service offering. u Read the report Country: Australia Contact: Gerhard Vorster Marketing contact: Michael Tarlinton u Read the report Country: Canada Contact: Margot Thom Marketing contact: Roula Michailidis u Read the report Country: Netherlands Contact: Marc Burger Marketing contact: Mireille Spapens u Read the report Country: South Africa Contact: Gert de Beer Marketing contact: Lungile Mahluza u Read the report Country: United Kingdom Contact: Simon Holland Marketing contact: Elissa Coward u Read the report Country: United States Contact: Andy Garber Marketing contact: Suzanne Gylfe As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
Deloitte Research
Deloitte Research
2011 Global Economic Outlook: Q1
As developed economies transition out of the crisis and into sustainable recovery, a bigger and longer-term transition is underway. u Read the report Country: Global (GL) Contact: Ira Kalish Marketing Contact: Shiva Standifur As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
December 2010 The December 2010 edition of the Asia Pacific Economic Outlook gives a near-term outlook for China, Japan, Malaysia, and South Korea. Contact: Ira Kalish Marketing Contact: Rebecca Lam
January 2011 The January 2011 edition of the Asia Pacific Economic Outlook gives a near-term outlook for Australia, China, India, and Japan. Contact: Ira Kalish Marketing Contact: Shiva Standifur
February 2011 The February 2011 edition of the Asia Pacific Economic Outlook gives a near-term outlook for Australia, China, Japan, and Thailand. Contact: Ira Kalish Marketing Contact: David Redhill
Deloitte Research
To friend or not? New insights about social networks in the life sciences industry
Social networks can potentially transform how doctors treat their patients and how patients and consumers manage their conditions. The life sciences industry is sitting on the sidelines waiting for more regulatory guidance. Part of the hesitation may be because the industry thinks of social networks as marketing. In reality, social networks are promising as tools that let the company collect information from, communicate to, and collaborate with people outside company walls. u Read the report Country: United States Contact: Christopher Franck Marketing contact: Shiva Standifur As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
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Deloitte Review
Deloitte Review is a semi-annual magazine showcasing a selection of articles including original research and viewpoints on topics of particular interest to executives and especially to our clients. It is published in the summer and winter. The following pages provide a summary and link to each of the individual articles contained in the latest edition of the Deloitte Review (Issue 8, 2011).
Deloitte Review
Deloitte Review: Beyond the contract: Driving value from the renegotiation process
The recent economic downturn has underscored the difficulties involved in the area of managing third-party spend, making contract renegotiations even more center stage. That puts the focus on the numbers, which can be relevant. However, it can also be problematic as it can underplay the importance of the renegotiation process as an opportunity to reassess operational efficiencies. Contact: Peter Blatman u Read the report As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
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Deloitte Review
Deloitte Review: Common Good
Lord Green and Deloitte Review European Editor Christopher Gentle discuss key themes taken from Lord Greens recent book Good Value and reflect on the financial crisis and the new forces likely to shape business in the future. Contact: Christopher Gentle u Read the report As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
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Deloitte Review
Deloitte Review: Rank Ignorance
Three years ago, Deloitte Consulting LLP launched The Persistence Project to identify the management practices that contribute most to sustained, superior corporate performance. Preliminary results have been published in the Harvard Business Review and the Annals of Applied Statistics. This article is the third in a series, providing a preview of the projects findings. Contact: Mumtaz Ahmed u Read the report As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Deloitte Review: Red Ink Rising - Navigating the perils of public debt
States, provinces, cities, and nations worldwide now face an existential threat in the form of a massive fiscal imbalance. Currently, federal debt in the United States is north of $13 trillion, or about 95 percent of GDP. State budgets are similarly bleak. How to deal with that crisis will be the most essential and pressing issue facing every one of the 26 new governors taking office in 2011. Contact: Bob Campbell u Read the report Technology Industry-specific reports
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Deloitte Review
Deloitte Review: The Corporate Lattice - A strategic response to the changing world of work
The corporate ladder has been the de facto standard shaping the way companiessometimes consciously and sometimes nothave operated for the past century. But deeply held ladder assumptions are limiting our ability to respond to the changing corporate landscape. Continuing to invest for the future using yesterdays blueprint is futile. Whats needed is a new model for driving agility and high performance in todays world of work. Contact: Cathleen Benko u Read the report As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Deloitte Review: The Great Debate - Inflation, deflation, and the implications for financial management
As the economy bounces between recession and recovery, there would seem to be compelling signals for a forecast in either direction. This keeps economists fully employed, but offers scant comfort to business leaders facing what may be an unprecedented environment. Financial executives have to make a bet. The decision is made all that more difficult because few senior managers have ever had to deal with either high inflation or deflation in their careers. u Read the report Contact: Carl Steidtmann
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Human Capital
Human Capital
The Emperors new clothes: Confronting the illusion of high-performance senior teams
No organization should take the risks associated with a dysfunctional senior management team, regardless of how strong the leader is. There is just too much at stake and too much evidence on the link between performance of the senior management team and organizational performance. What is it about these exceptional senior teams that contribute to higher team and organizational performance? The answer lies in their ability to build and sustain core team competencies. Contact: Heather Stockton u Read the report Marketing contact: Roula Michailidis Country: Canada As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
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Human Capital
The gender dividend: Making the business case for investing in women
What will the next phase of sustainable economic growth look like? Theres growing evidence that leaders around the world in both the public and private sectors should be examining this problem from an unexpected vantage point: gender. Fully integrating women into both the workplace and the marketplace can yield a significant returnwhat can be called the Gender Dividend. u Read the report Country: United States Contact: Sally DAmato Marketing contact: Shelley McNeill As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports
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Integrated assets
While distressed asset transactions can be advantageous for both the acquirer and the target, the role of creditors, bankruptcy courts, and competitive bidders can constrain time and information, leading to less complete financial and operational due diligence. These complications create a unique set of hazards and constraints that differentiates distressed M&A from traditional M&A activities. u Read the report Country: Middle East Contact: Tom Williamson Marketing contact: Rana Salhab Return to the table of contents and legend
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Technology
Technology
Deloitte analytics: Uncommon insights
Although data analysis is not always considered a strategic priority, failing to derive key business insights from data can result in lost revenue, lost confidence, compliance problems, competitive pressures, customer dissatisfaction, and more. In the face of these challenges, analytics is no longer a luxuryits a necessity. Successful business analytics requires three powerful engines: deep sector knowledge, broad functional capabilities, and a high degree of technical sophistication. Deloitte brings a big-picture approach, combining each of these strengths to provide unmatched services. Contact: Adelaide Israelian u Read the report Marketing contact: Roula Michailidis Country: Canada As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Industry-specific reports
Renew? Restructure? Rebid? How to optimize the value of your outsourcing agreements
Companies of all sizes in virtually every sector rely on outsourcers for the delivery of critical services. Evolving markets and shifting economic conditions can create unanticipated outsourcing risks. Although a suboptimal outsourcing contract could create a significant business challenge, it doesnt have to. The key is to review your contracts on a regular basis with an eye toward mitigating risks and addressing new business realities and requirements. u Read the report Country: Canada
26 Global Consulting Thought Leadership FY11 Q3
Technology
Knowing me, knowing you
Social media, by definition, is media for social interaction. With multiple articles appearing daily representing opposing views on social media, it may get a bit confusing where the truth lies. As always, it is somewhere in the middle. Organizations should have clear guidelines for the use of these media, however, so that a potentially positive tool does not prove to be a poisoned chalice. u Read the report Country: Middle East Contact: Maya Rafii Marketing contact: Rana Salhab As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Tech Trends 2011
Industry-specific reports
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Technology
Seven principles of sustainable analytics
Business intelligence is not enough anymore. Data volumes, global sourcing models, and an ever-changing regulatory environment have rendered traditional business intelligence capabilities inadequate to capture deep insight into business performance. This article discusses seven key principles applied by leading companies to meet the challenge of implementing deep, sustainable analytics and capture more value from their analytics investments. u Read the report Country: United States Contact: Jane Griffin Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Industry-specific reports
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Technology
Tech Trends 2011
Deloittes annual Technology Trends report examines the ever-evolving landscape of technology put to business use. Although it is written from the perspective of the CIO, it will also inform business executives on exciting new possibilities to apply technology to address their most pressing business challenges. This report shares the technology trends we see as relevant for 2011, clustered in two categories: (Re)Emerging Enablers are trends that many technology executives have spent time, thought and resources on in the past. Visualization Almost-Enterprise Applications Cyber Intelligence CIOs as Revolutionaries The End of the Death of ERP Disruptive Deployments present significant new opportunities to improve business processes, rethink operations or even enter into new business models. Real Analytics Social Computing User Engagement Applied Mobility Capability Clouds Woven through many of the trends is the growing convergence of cloud, social and mobile computing, analytics and cyber fundamentally changing how information is accessed and used in business operations and decision-making. The focus is less on the mechanics of technology. The mentality of theres an app for that captures the essence of this change, engaging users wherever and whenever they choose. Return to the table of contents and legend As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Tech Trends 2011
Industry-specific reports
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Technology
Tech Trends 2011
2011 Technology Trends: The natural convergence of business and IT
Deloittes annual Technology Trends report examines the ever-evolving landscape of technology put to business use. Although it is written from the perspective of the CIO, it will also inform business executives on exciting new possibilities to apply technology to address their most pressing business challenges. This report shares the technology trends we see as relevant for 2011, clustered in two categories: (Re)Emerging Enablers and Disruptive Deployments. u Read the report Country: United States Contact: Mark White Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Tech Trends 2011
2011 Tech Trends overview deck: The natural convergence of business and IT
Woven through many of the trends is the growing convergence of cloud, social, and mobile computing, which is fundamentally changing how information is accessed and used in business operations and decision-making. The mentality of theres an app for that captures the essence of this change, engaging users wherever and whenever they choosefocused on purpose and business value, not the underlying mechanics of the technology. u Read the report Country: United States Contact: Mark White Marketing contact: Heidi Boyer
Industry-specific reports
One Page Overview of Tech Trends 2011: The natural convergence of business
Deloittes annual Technology Trends report examines the ever-evolving landscape of technology put to business use. Topics are chosen based on their potential business impact over the next 18 months. Each has demonstrated significant momentum and potential to have an impactand each is important enough to support immediate consideration. Contact: Mark White u Read the report Marketing contact: Heidi Boyer Country: United States
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Technology
Tech Trends 2011
Tech Trends 2011 Chapter 1: Visualization
Business users have normally complained about their lack of visibility to their data, as well as the limited options for manipulating and exploring the information affecting their business. Organizations are achieving new and sometimes surprising insights through innovative new ways for user interaction, such as multi-touch interfaces, mobile device views, and social network communities. This is driving more personalized connections between stakeholders and the underlying information. u Read the report Country: United States Contact: David Steier Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Industry-specific reports
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Technology
Tech Trends 2011
Tech Trends 2011 Chapter 4: CIOs as Revolutionaries
CIOs should be more than strategists; they must also be catalysts for revolution. Consumers and employees today expect new ways to interact with business. Meeting those expectations requires advances in mobile and social channels, with services enabled by cloud computing. The CIO is the executive uniquely positioned to understand these trends and put them to work for the businesstaking a leadership position in the front lines of business innovation and performance. u Read the report Country: United States Contact: Matthew Law Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Industry-specific reports
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Technology
Tech Trends 2011
Tech Trends 2011 Chapter 7: Social Computing
Not long ago, when a business leader was networking, it wasnt within the realm of data processingit was personal. IT tried to provide support; many were useful, but around the edges and focused on repositories. The real and unmet need was to connect people to people and to dynamic structured and unstructured information flowstools and platforms designed to shrink the world and connect the (people) networks, independent of time and place. u Read the report Country: United States Contact: Douglas Palmer Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Industry-specific reports
Technology
Tech Trends 2011 Chapter 10: Capability Clouds
The first generation of capacity cloud services has been built around standard system layers. The new generation of capability cloud services adds new business process functions to produce an integrated business capability: instead of storage-as-a-service, the analytics cloud; instead of email-as-a-service, the collaboration cloud; instead of identity-management-as-a-service, the security cloud. Further value can result from blending people, process, and technology elementsdelivering affordable or experienced resources for a wide range of business tasks. u Read the report Country: United States Contact: Chris Weitz Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Tech Trends 2011
Industry-specific reports
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Industry-specific reports
Industry-specific reports
Consumer Business & Transportation
Consumer 2020: Reading the signs
This study draws together insights into economic and demographic trends, considerations of finite resources, and the dramatic impact of technology on our daily lives, in order to make predictions about how our attitudes and patterns of consumption will change over the next decade. u Read the report Country: Global (GL) Contact: Alison Paul Marketing contact: Kathryn Cordes As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care
A walk down the grocery aisle: Executive survey results exploring private label and national brands
To compete in a world of private label goods, developing clearly differentiated national brands, creating unique products, and renouncing reckless promotions are table stakes. As American consumers continue to add private label products to their shopping carts, consumer product and retail executives agree that as far as trends go, this one is here to stay. u Read the report Country: United States Contact: Patrick Conroy Marketing contact: Kaite Armour
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Industry-specific reports
Consumer Business & Transportation
Why Wi-Fi? In-store engagement with the constantly connected consumer
Wi-Fi in particular enhances the consumers ability to stay connected anytime and anywhere. With Wi-Fi, the second a shopper walks into the store, the point of sale expands from the register to the customers mobile device. Yet many retailers today are still missing out on this opportunity to increase customer engagement and conversion, and thus sales, because they have yet to install or enhance Wi-Fi in their stores. u Read the report Country: United States Contact: Kasey Lobaugh Marketing contact: Bill Michalisin As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Energy & Resources
Oil and Gas reality check 2011: A look at 10 of the top issues facing the oil sector
This is the second year Deloittes Global Energy & Resources group has published its oil and gas trends and issues analysis for the year ahead. The methodology for developing this report included in-depth interviews with clients, energy industry analysts, and the most senior energy practitioners from Deloitte member firms around the world. u Read the report Country: United States Contact: Dick Cooper Marketing contact: Natalie Dickter As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Financial Services
Global risk management survey: Seventh edition
The financial services industry is emerging from an extraordinarily unsettled period, marked by volatility, a lack of liquidity in many financial markets, and heightened systemic risks. Against this backdrop, Deloitte conducted its seventh biennial survey of risk management practices across the industry. The survey found that retail and commercial banks, insurance companies, asset managers, and other financial institutions continue to have significant opportunities to strengthen their risk management processes and tools. u Read the report Country: Global (GL) Contact: Jack Ribeiro Marketing contact: David Merrill As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Getting back to growth: How the latest technologies can help drive growth in Canadas financial services industry
The global economy is bouncing back and financial services businesses in Canada are renewing their focus on growth. One way to do that is by exploring technologies such as social media, mobile devices, business analytics, and cloud computing. These technologies, which are rapidly gaining momentum in the marketplace, have the potential to drive both short-term revenue growth and a sustainable competitive advantage. However, financial services firms must be careful to avoid the mistake of pursuing technology for its own sake. u Read the report Country: Canada Contact: Victor Bocking Marketing contact: Roula Michailidis
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Financial Services
Forward Focus (Winter 2011): Solvency II from a U.S. perspective
Pressure mounts to adopt global standards as cross-border transactions have increasingly become the standard for doing business. Even insurers who do all of their business in the U.S. are not immune as calls arise for modernization and harmonization of insurance regulations and standards across borders. For the insurance industry, nowhere is this phenomenon more apparent than in the area of solvency modernization. u Read the report Country: United States Contact: Howard Mill Marketing contact: David Merrill As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Financial Services
Mobile banking: A catalyst for improving bank performance
As banks develop their strategies for giving customers access to their accounts through mobile devices, they should also regard this emerging platform as a potential catalyst for generating operational efficiencies and as a vehicle for new revenue sources. At the same time, banks must prepare to defend against threats from other financial institutions, and other nonbank competitors, that want to help consumers conduct financial transactions. u Read the report Country: United States Contact: Brian Johnston Marketing contact: Heidi Boyer As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Life Sciences & Health Care
R&D value measurement: Is R&D earning its investment?
Pharmaceutical innovation is facing a fundamental productivity challenge. The growth in investment in R&D has outpaced sales growth, but this has not increased the output of new medicines. CFOs joining the industry from other sectors are pursuing a different and more probing line of questioning. All in all, the historical input-led approach to investmentwhereby R&D can lay claim to 15% to 20% of sales revenueis clearly no long fit for purpose. u Read the report Country: EMEA Contact: Julian Remnant As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
Industry-specific reports
Life Sciences & Health Care
Choices and capabilities for health plans: Are you ready for reform?
The world of health care was complex enough when everyone understood the rules. Now the old rules are gone and the new ones are still a work in progress. In the wake of health reform, smart organizations are questioning their basic assumptions about their value propositions, then adapting, working to turn the tables to their advantage. That starts with identifying the choices they have to makeand taking inventory of the capabilities theyll need to tackle the challenges ahead. u Read the report Country: United States Contact: Paul Keckley Marketing contact: Dawn Mueller As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
IT Self-Help
Some of the most pressing issues for health plan CIOs are internally focused. Additionally, significant marketplace activities driven by state and national legislation and regulations are impacting how health plans should operate and deliver services in the coming years. To navigate these converging challenges, the health plan CIO needs an organization that can respond to changes in business requirements. This paper describes a holistic approach for developing an IT strategy. u Read the report Country: United States
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Industry-specific reports
Life Sciences & Health Care
Privacy and security in health care: A fresh look
Privacy and security is a significant challenge for every health care organization, and a concern for every U.S. citizen. This issue brief, written by the Deloitte Center for Health Solutions, provides a primer on risks associated with privacy and security in health care, and guidance about industry preparedness. u Read the report Country: United States Contact: Paul Keckley Marketing contact: Dawn Mueller As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
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Industry-specific reports
Public Sector
Reduce risk and improve budget cycle efficiencies
This case study from the regional municipality of York in the greater Toronto area describes their journey toward information effectiveness, what steps they took, how they got there, and what they learned. Discover how to improve data visibility, streamline manual processes, and make information available to all users in real time with a cost-effective solution that can be implemented in as little as eight weeks. u Read the report Country: Canada Contact: Nat DErcole Marketing contact: Roula Michailidis As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
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Industry-specific reports
Public Sector
Letting Go of the Status Quo A Playbook for Transforming State Government
The new legislative season will be marked by the entrance of the largest freshman class of governors since 1936. These newcomers, regardless of party, campaigned to reduce costs, create jobs, and make government more efficient and effective. To help these state government leaders execute bold reforms, Deloitte has produced a playbook that outlines how they can implement change, achieve their campaign goals, and position their states to thrive in the years ahead. u Read the report Country: United States Contacts: Bill Eggers, Bob Campbell Marketing contact: Greg Fleischmann As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
Security along the border: The insider threat building a secure workforce
Changes in the way government agencies conduct their operations today increases the vulnerability to insider exploitation. The shift to a virtual and globally connected workforce results in new threats that must be proactively managed. The purpose of this paper is to define the risks associated with asset loss and an approach to mitigate an insider threat through the development and management of a secure workforce. u Read the report Country: United States Contact: Michael G. Gelles Marketing contact: Heidi Boyer
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Industry-specific reports
Technology, Media & Telecommunications
TMT Predictions 2011
Covers major trends over the next 12 to18 months that are likely to have significant medium-to long-term impacts for companies in TMT and other industries. The goal of TMT Predictions is to catalyze discussions around important topics that may require companies or governments to respond. This 10th annual edition includes 18 predictions, seven that are most closely associated with Technology sector, seven from Media, and the remaining four from Telecommunications sector. u Read the report Country: Global (GL) Contact: Paul Lee Marketing contact: Amanda Goldstein As One Deloitte Research Deloitte Review Human Capital Strategy & Operations
Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
Lead. Innovate. Excel. Deloitte Technology Fast 500 Asia Pacific 2010 Ranking and CEO Survey
This is the DTTL TMT groups annual Technology Fast 500 Asia Pacific CEO survey, in which Deloitte probed deeply into the impact of the worlds economic recession on Asia Pacific companies. Read what 245 CEOs have to say about shifts in their business. Clearly, economic pressures are taking a toll, but they affirm the tradition of adaptability and flexibility seen in previous years. u Read the report Country: Global (GL)
47 Global Consulting Thought Leadership FY11 Q3
Industry-specific reports
Technology, Media & Telecommunications
Reading the payments radar: Strategies for a dynamic payments market
Deloitte is already witnessing issuers, acquirers, and networks positioning alternate payments instruments and planning new global expansion. Many of the leading payments companies have launched new products, formed strategic partnerships, and announced plans to boost hiring across targeted distribution channels and key segments and anticipate this will continue. There are clearly opportunities in the shadow of the massive changes the payments industry has just experienced. u Read the report Country: Global (GL) Contact: Ramnik Bajaj Marketing contact: Amanda Goldstein As One Deloitte Research Deloitte Review Human Capital Strategy & Operations Technology Industry-specific reports Consumer Business and Transportation Energy & Resources Financial Services Life Sciences & Health Care Public Sector Technology, Media & Telecommunications
Cell me the money: Unlocking the value in the mobile payment ecosystem
Mobile payments are rife with the potential to offer convenience to consumers, new growth avenues to mobile carriers, differentiation to financial institutions, and loyal customers to merchants. Developing a vibrant mobile payments ecosystem that brings together mobile carriers, financial institutions, merchants, and a host of others to let consumers use their mobile devices to pay for goods and services is no easy task. Industry players are optimistic, but the challenges are daunting. Contact: Brian Shniderman u Read the report Marketing contact: Christine Brodeur Country: United States
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As used in this communication, Deloitte means Deloitte Touche Tohmatsu Limited and its member firms. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee, and its network of member firms, each of which is a legally separate and independent entity. Please see www.deloitte.com/about for a detailed description of the legal structure of Deloitte Touche Tohmatsu Limited and its member firms. Deloitte provides audit, tax, consulting, and financial advisory services to public and private clients spanning multiple industries. With a globally connected network of member firms in more than 150 countries, Deloitte brings world-class capabilities and deep local expertise to help clients succeed wherever they operate. Deloittes approximately 170,000 professionals are committed to becoming the standard of excellence. This publication is for internal distribution and use only among personnel of Deloitte Touche Tohmatsu Limited, its member firms, and their related entities (collectively, the Deloitte Network). None of the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on this publication. 2011 Deloitte Global Services Limited