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John C. Dencker
dencker@uiuc.edu
217-333-2383
Chichun Fang
cfang@uiuc.edu
217-265-0953
We argue that corporate restructuring increased wage inequality in recent decades by eroding
organizational and labor market structures in two key ways: through reductions in force—which
increased the degree to which market forces influenced wages—and through the transformation
of payment systems, practices, and policies—which reduced the degree to which pay depended
on seniority. We assess this claim by analyzing twenty-five years of personnel files from a
Fortune 500 energy sector firm that restructured multiple times in the 1980s and 1990s. Our
findings indicate that much of the increase in wage inequality in the firm traced to a large decline
in starting salaries for hourly employees beginning in the 1980s, coupled with an increase in
wages for managers and professionals. Our results also reveal that wage inequality increased as
a result of a decline in returns to job tenure, particularly in years following the change in the
firm’s performance management system. These findings suggest that employee power over wage
setting systems, practices, and policies plays an important role in wage inequality in recent
decades, as do generational factors. Overall, the findings suggest that a critical mechanism
leading to increased wage inequality in recent decades were the decisions by firms, and how they
responded not only to pressures on wages from the external market, but also on pressures from
shareholders to change the way employees were rewarded. We conclude by discussing the
implications of our findings for research on stratification, labor markets, and organizations.
INTRODUCTION
Scholars have bemoaned the lack of sociological research on the well-known but not fully
understood increase in wage inequality in recent decades (cf. Morris and Western 1999; Myles
2003; Nielsen 2007). Given that firms are the main arena for matching wages to employees (cf.
1
Sørensen 1994), and the importance of firms in influencing stratification (cf. Baron 1984), we
might expect the study of firms to play a prominent role in current sociological research on wage
inequality. Yet, despite studies showing that organizations had a non-trivial influence on wage
inequality in recent decades (Batt 2001; Fernandez 2001), there has been little assessment of the
effects of structure and institutions on wages at the firm level, a somewhat surprising outcome
since organizations were transformed substantially by restructuring initiatives from the early
1980s to the present (cf. Cappelli, Bassi, Katz, Knoke, Osterman and Useem 1997)—at the same
time that wage inequality was increasing. In particular, despite important theoretical and
empirical research on effects of restructuring on wage losses among laid off employees (cf.
Baumol, Blinder and Wolff 2003; Farber 2003; McCall 2004; Sørensen 2000), there is little
research on wage inequality among survivors of restructuring, and few studies that assess the
In this article, we argue that corporate restructuring eroded organizational and labor
market structures protecting employees from layoffs, and develop a framework to specify the
ways in which restructuring lead to increases in wage inequality. In particular, we maintain that
two forms of restructuring had a key influence on temporal patterns in employee earnings:
corporate reductions in force (RIF) that involved layoffs of previously protected groups such as
managers in blue chip companies (Cappelli 1992; 2000); and the reorganization of performance
management systems, practices, and policies, wherein institutional rules governing wage
increases such as seniority-based pay increases were replaced with pay-for-performance systems
(Cappelli et al. 1997). We analyze our claims using data from longitudinal personnel files of
employees in a Fortune 500 manufacturing firm for the period 1969 to 1993.
2
ORGANIZATIONAL DETERMINANTS OF WAGE INEQUALITY
Prior to the onset of corporate restructuring in the early 1980s, careers were influenced strongly
by internal labor markets (ILMs)—sets of rules and processes whereby employment and wage
decisions were made within firms rather than through a reliance on the external market
(Doeringer and Piore, 1971). In ILMs, employees were buffered from market competition with
employment separation decisions the right of the employee rather than a firm (Sørensen and
Kalleberg, 1981). In ILMs, jobs existed independently of the persons that occupied them (White
1970), and were linked hierarchically, with employees typically beginning their careers at entry
level portals, and progressing upwards through promotions over time (cf. Rosenfeld 1992).
upward mobility rates, as well as on salary increases within jobs. In particular, human resource
managers assessed jobs according to their worth and placed jobs of equal value into hierarchical
grade levels, with each level having a salary range attached to it (cf. Gerhart and Rynes 2003).
Pay decisions were structured as well, with pay increases dependent on seniority in a job. As a
result, pay rose more rapidly with time in a grade level than performance did (cf. Medoff and
Abraham 1980, 1981), perhaps as a result of disincentives to employees who were passed over
for promotion multiple times (Gibbs 1995). In short, in ILMs, an employee’s wages were a
function not only of his or her ability to move up the organizational job ladder, but also to earn
corporate restructuring process began in the U.S. in the early 1980s, and has continued to the
present. During this period, most firms engaged in some form of organizational change, with
many doing so multiple times (Cascio, Morris, and Young 1997). Corporate restructuring
3
represented a significant change to the nature of ILMs, although many structural features of these
systems remained in large firms following restructuring. In particular, restructuring eroded key
structural features of organizations in two main related ways: through corporate RIF, and through
continued employment a function of market rather than non-market factors (cf. Cappelli, 1992).
Due to RIF, labor market competition was brought to bear on the employment relationship, as
firms had greater flexibility in replacing a manager if they could find a more productive one at a
given wage rate in the external market. By the same token, some surviving employees likely
benefited from the increased incidence of market forces on wages. For instance, employees in
high demand in the external market could command higher wages from their employers. In other
words, the increase in market forces would reduce the effect of job structures on wages, and
increase the influence of individual characteristics and demand for certain types of employees on
wage inequality. Firms transforming their reward and appraisal systems also reduced the degree
of structure inherent in ILMs. In particular, changes to reward systems increased the degree to
which pay depended on short-term performance, thereby making pay much more variable than it
was in ILMs (cf. Cappelli et al., 1997). That is, restructuring firms replaced their previous
reliance on seniority in a firm and/or job in wage increase and promotion decisions with
ways. First, employees whose jobs are less valued on the external market relative to their current
salary should experience a decline in real wage over time, assuming they are not laid off during a
RIF. That is, if similarly productive employees can be found in the external market at a cheaper
4
wage rate, there will be downward pressures brought to bear on wages of these employees.
Second, employees who are in high demand in the external market may find substantial upward
pressures on wages, with this effect magnified by changes in performance evaluation systems, as
firms seek to retain highly demanded and highly productive employees. Third, one might expect
to see a declining effect of starting salary on current salary over time. That is, the staying power
of starting wages on current salary for a given cohort—holding for many years in firms
characterized by ILMs (cf. Baker, Gibbs, and Holmstrom 1994)—likely dissipated as a result of
increasing wage dispersion within cohort groups, as pressures on wages for employees perceived
to be more productive either in the external market and/or within firms experience significant
wage increases, and as the elimination of seniority based wage increases results in a declining
confidential personnel files obtained from a Fortune 500 manufacturing firm for the period 1969-
1993. We also draw on information collected from corporate documents and semi-structured
interviews conducted with several of the firm’s human resource managers at the firm’s main
corporate office. The firm was a large, diversified energy sector firm. Like most other large
firms, its ILM contained a salary grade level (SGL) system that consisted of jobs hierarchically
ranked into grades to which salaries were attached. Non-exempt employees (e.g., secretarial,
support staff) were in SGL 1 to 9. By contrast, exempt employees (e.g., managers and
professionals) were in SGL 7 to 24. The exempt SGL system had common entry ports, with
5
individuals having bachelors’ degrees typically placed into level 7, and individuals with masters’
degrees placed into level 8. In addition, roughly 25 percent of the employees in the firm were
paid on an hourly basis, with roughly one-third of these employees belonging to a union.
Once hired, employees in the SGL system moved from lower to higher graded jobs
through promotions that were based on relative performance, with a move to a job in a higher
SGL representing a promotion, and a move to a job in the same level representing a transfer.
Wages were structured as well, although there was some variation over time in the degree to
which they were recurring. In particular, two years prior to the first RIF, the firm instituted an
incentive pay program that allowed managers to award subordinates with non-recurring bonuses
The personnel files cover a long time period to provide a useful test for assessing how a
large firm rewarded its employees in changing economic contexts. For instance, the records
cover the period of the oil shocks in the early 1970s, high levels of employment growth in the
late 1970s, recession in the early 1980s, and the restructuring period from the mid 1980s onward.
During the restructuring period, the firm undertook two RIF. The first RIF occurred in the mid
1980s during a time of hostile takeover activity. The firm was not taken over in this period, nor
was there any indication that it was a takeover target, although a number of the firm’s
competitors were, a common pattern in mature industries (Cappelli et al., 1997: 33). The second
RIF occurred in the early 1990s, subsequent to regulatory changes limiting takeovers, but during
a period when institutional investors sought to exert their increasing power by pressuring firms to
In the interim between the two RIF, the firm transformed its performance management
system. It sent senior managers to other firms to study the changes that they made, and hired
6
consultants to help design and implement the new performance management system. The firm
transitioned from a seniority-based system to one in which pay was contingent on a manager’s
performance, a broad action similar to that undertaken by other large firms in the time period. In
doing so, the firm sought to make performance objectives measurable, attainable, and relevant.
As part of the performance management change, performance records were eliminated soon after
pay decisions were made. According to the firm, this decision was enacted in order to minimize
potential bias in future performance rankings, in that prior performance in theory would be less
likely to be taken into account in measuring current performance. For instance, by eliminating
performance records, the firm sought to remove the problems that arise from labeling employees,
which in turn would also ensure that wage increases were ‘re-earned” in each year.
Data Set. The firm provided a 25% random sample of full career records of the firm’s
U.S. employees tracing from 1967.1 For some employees, information on salary was missing in
the earliest years of the sample. Because including these employees in the sample to be analyzed
can lead to a survivorship bias (Petersen, 1995), we follow convention (cf. Petersen and Saporta,
2004) and study wage inequality only for managers whose careers could be traced from their
initial entry in the firm beginning in 1969, resulting in a sample of 20,480 employees.
measured in 2007 constant dollars, with wage records updated each month based on the
inequality, we use several time varying variables. In particular, we examine wages in five
1
The firm also provided a data set containing information for all employees who were in the firm in 1967 or who
entered at some point in time afterwards. However, this data set does not include career information.
7
The 1984-1988 time period contains the first RIF, whereas the 1989-1993 period contains both
the second RIF and the transformation in the firm’s performance management system. We also
provide graphs of real wages for each year from 1969 to 1993.
We assess variation in wages for a number of different independent variables over time.
We assess job type using a categorization of the firm’s SGL system, and with measures for
hourly employees. Due in part to a lack of managers in a number of SGL in a given year, we
grouped SGL that were similar on many dimensions. For exempt employees, we use the
16 (upper middle managers); and levels 17 to 24 (upper level managers). Discussions with
managers and an inspection of the data set helped me to create the salary grade level groupings.
Main results were robust to models that included all salary grade levels. We grouped non-
exempt grade levels as follows: levels 1 to 3 (entry level), levels 4 to 6, and levels 7 to 9.
We also assess wage increasing with increasing time spent in a job level, with this
measure updated monthly. We examine effects of starting salary on current salary with a
measure of the log of real wages at time of hire. Lastly, because rates of departure can have an
influence on wage inequality, we control for employment separation using a dummy measure
capturing whether an employee departed the firm for any reason during a given time frame
variables common in studies of wage inequality in large firms (cf. Petersen and Saporta, 2004):
time spent in a job level, age, education, occupation, tenure in the firm, salary grade level, race,
and sex. Age, and tenure are time varying and updated in each person-period of the sample.
8
equivalency degree, a bachelors’ degree, or a post-graduate degree (e.g., MBA, PhD). Sex
(female) was coded one for female managers and zero for male managers. Race (minority) was
coded one for minority managers, and zero otherwise. We also controlled for union status.
departure. As noted, the firm eliminated all records of these evaluations. We therefore consider
several performance proxies. Following Gibbs (1995), we argue that the lowest performing
manager in a level have the most experience in that level. Since this duration in a grade level
measure does not perfectly reflect performance, we also examine another measure of
performance, namely whether a manager had ever been demoted during his or her career. These
Methods. For each employee in the firm, we generated a monthly event history file (cf.
Allison 1982). These records were updated for each career change. For instance, if an employee
was promoted, we updated his or her salary grade level change, as well as the associated wage
change. As noted, nominal wages were updated to real wages in each month based on the CPI
deflator. We use OLS regression to measure effects of our independent and control variables on
RESULTS
Table 1 provides descriptive statistics for employees at initial hire, and highlights a number of
trends in entry-level wages. For non-exempt employees, real wages were generally stagnant or
declining over time. For hourly employees, there was a sharp decline in starting wages
beginning in the early 1980s, with both union and non-union entrants experiencing sharp
reductions in wages throughout the 1980s and 1990s. In particular, real wages for unionized new
9
hires declined by more than $12,000 from 1984-1988 relative to the previous 5 year time frame,
whereas real wages for non-union new hires declined by more than $16,000 in this period.
For exempt entry level employees, starting real wages were roughly constant over time.
However, for the few employees hired into middle management positions, real wages tended to
increase over time. These patterns are shown graphically in Figure 1, which provides the mean
starting salary (in 2007 US$) for hourly, exempt (SGL 7-24), and non-exempt (SGL 1-9) in each
year from 1969 to 1993. In particular, Figure 1 shows that hourly employees starting real
salaries increased slightly from 1969 to 1980, after which time it declined steadily for most of
the 1980s. Non-exempt employees by contrast, experienced a slight increase in starting real
wages over time, whereas exempt employees experienced a slight decrease in starting real wages
Figure 2 provides information on average real wages for employees in different job
groups over time (for new entrants to the firm from 1969 to 1993). Similar to the patterns in
Figure 1, it shows that hourly employees experienced a decline in real wages, with the largest
decrease coming from the early to mid 1980s to 1990. In addition, non-exempt employees
experienced a slight constant increase in real wages over time. By contrast, exempt employees
experienced a large steady increase in real wages from the late 1960s to the mid 1980s, with the
biggest increase occurring following the recession of the early 1980s. In addition, Figure 3
shows that there were substantial differences in real wages of union and non-union hourly
employees from the early 1980s onward, with both experiencing substantial declines, but with
10
Table 2 provides results for regressions predicting the log of real wages for all new
entrants to the firm from 1969-1993. Column 1 includes the controls measures, and shows that,
as expected, wages are generally an increasing function of grade level, albeit with hourly
employees paid at a much higher rate than entry level non-exempt SGL employees. Column 2
adds effects of entry year dummy measures, and shows that real wages upon entry are declining
over time. Unreported supplemental analyses reveal that much of this pattern traces to the
Column 3 of Table 2 adds the year dummy measures. It shows that real wages declined
in increasing year, although, like the effect for entry year, much of the decline stemmed from the
experience of hourly employees. Column 4 of Table 2 adds the measure for starting real wage.
It shows that much of the effect of entry year on current wage was a function of the wage at hire,
a pattern holding both for analyses of hourly and exempt/non-exempt sub-samples (results not
reported). Nevertheless, the decline in real wages over time held even with the control for
Column 5 of Table 2 adds the interaction between the departure measure and the year
dummies to the variables in Column 4. Results reveal that the negative effect of departure on the
log of real wages was strongest from the mid 1980s to 1993, during the period of restructuring.
Column 6 of Table 2 adds the interaction between the tenure in job measure and the year
dummies to the variables in Column 4. Findings indicate that there was a strong negative effect
of time in a job on wages from the early 1980s to 1993, with the effect growing more negative
over time. In other words, returns to seniority were declining substantially over time, with the
11
Finally, (unreported) exploratory analyses of measures of wage inequality such as the
variance in log wages (cf. Mouw and Kalleberg 2007), and quantile regression (cf. Morris,
Bernhardt, and Handcock 1994) suggest that restructuring increased within-cohort inequality,
due not only to the reduction in starting salaries for hourly employees, but also to the decline in
effects of seniority in a job on wage growth along with increasing returns for employees who are
DISCUSSION
wage inequality. Our findings indicate that corporate restructuring reduced effects of labor
market structures on wages, such as those related to starting wages of hourly employees. These
patterns help to explain why wage inequality began to increase in the early 1980s. In particular,
our findings show a considerable decline in starting wages of hourly employees throughout the
1980s, a general increase in starting salaries for exempt employees for part of this time frame—
organizations, and labor markets. For instance, they reveal that a non-trivial percentage of the
increase in wage inequality from the 1980s onward was due to the elimination of labor market
structures and institutions, especially those related to the barriers between employees and the
external labor market—that is, an ILM—and transformations in rules governing wage setting. In
other words, absent the erosion of these structures, wage inequality arguably would have been
lower, as might be expected in firms in countries that preserved institutional features of labor
12
Our findings also shed light on debates about efficiency wages and inter-industry wage
differentials (cf. Krueger and Summers 1988). That is, the firm we studied reduced starting
wages for hourly employees, while maintaining or increasing starting salaries for SGL
employees. Moreover, results also suggest that the firm did not limit wage inequality within
cohort and employee groups as in the past. Both of these outcomes are consistent with findings
that industries previously characterized by high wages for all employee groups, as was the case
in the industry of the firm we studied, experienced a decline in real wages. Thus, our findings
suggest that notions of equity within organizations have disappeared in recent decades, and raise
Our results are consistent with economic accounts such as the recent study by Lemieux,
MacLeod, and Parent (2007) who find that pay-for-performance systems account for roughly
one-fourth of the growth in variance in male wages from the late 1970s to the early 1990s.
However, they counter recent claims of labor economists that cohort effects (i.e., the staying
power of starting salary on current salary over periods of time) trace to task-specific human
capital (Gibbons and Waldman 2006), rather than to institutional effects such as seniority based
payment practices.
Limitations and Directions for Future Research. The findings reported in this article
stem from one large firm, raising questions regarding potential generalizability. Several factors
reduce these concerns. First, results are largely similar to findings from other large firms in the
1970s (cf. Lazear 1992; Petersen and Saporta 2004). Second, like most large firms, the firm we
studied restructured multiple times (cf. Cascio, Young, and Morris 1997), and relied on external
advice from consultants on the design and implementation of restructuring initiatives, as well as
from senior managers sent to other firms to examine best practices for restructuring.
13
Unfortunately, as noted, we do not have records of employee performance, which would
provide additional insight into the determinants of wage inequality within firms over time. Thus,
for instance, we can not say for certain that effects of performance on earnings would vary across
racial and ethnic groups, as recent research suggests (Castilla, forthcoming), or of whether firms
employing forced performance curves create a disjoint between wages and productivity. In
addition, the lack of performance records somewhat preclude our ability to assess claims that
unobserved ability is a key driver of wage inequality as economic accounts indicate (Juhn,
Murphy and Pierce 1993), although they do lend support to the notion that sociologists must take
such possibilities into account in their explanations for inequality (Nielsen 2007).
DISCUSSION
In this article we responded to calls for a sociological approach to explain the well-known but
little understood increase in wage inequality from the 1980s to present. Our firm-level
market structures and institutions on wages, which in turn leads to increased inequality among
employees in restructuring firms. Our findings suggest that the firm we studied increasingly
relied on market forces to govern employment outcomes, albeit with substantially different
effects for different employee groups. Thus, although job and wage structures continue to play a
key role in employee earnings in contemporary firms (cf. Goldthorpe 2000)—as suggested by
differences in wages for union and non-union hourly employees—their ability to limit wage
inequality has been substantially reduced, as perhaps suggested by the experience of firms in
14
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16
FIGURE 1
80000
Mean Starting Wage by Year in 2007 Dollars
60000
Real Income
40000
20000
Hourly Non-Exempt
Exempt
FIGURE 2
Real Wage
60000
40000
20000
Hourly Non-Exempt
Exempt
17
FIGURE 3
55000
Mean Real Wage for Union and Non Union Members
50000
Real Wage
45000
40000
35000
18
TABLE 1.
Characteristics of Employees at Initial Hire in a Large U.S. Manufacturing Firm
19
TABLE 2
OLS Models Predicting Log Real Wages for New Entrants in a Large US Manufacturing Firm, 1969-1993
Variable Model 1 Model 2 Model 3 Model 4 Model 5 Model 6
SGL 1-3 Non-Exempt -.33*** (.00) -.34*** (.00) -.34*** (.00) -.15*** (.00) -.15*** (.00) -.14*** (.00)
SGL 4-6 Non-Exempt -.09*** (.00) -.09*** (.00) -.09*** (.00) -.02*** (.00) -.02*** (.00) -.02*** (.00)
SGL 7-9 Non-Exempt .16*** (.00) .17*** (.00) .17*** (.00) .10*** (.00) .10*** (.00) .10*** (.00)
SGL 7-9 Exempt .34*** (.00) .34*** (.00) .34*** (.00) .19*** (.00) .19*** (.00) .19*** (.00)
SGL 10-12 Exempt .63*** (.00) .63*** (.00) .63*** (.00) .35*** (.00) .35*** (.00) .35*** (.00)
SGL 13-16 Exempt .94*** (.00) .94*** (.00) .94*** (.00) .53*** (.00) .53*** (.00) .54*** (.00)
SGL 17-24 Exempt 1.35*** (.00) 1.36*** (.00) 1.37*** (.00) .79*** (.00) .79*** (.00) .79*** (.00)
Departure -.28*** (.00) -.24*** (.00) -.24*** (.00) -.14*** (.00) -.04*** (.00) -.13*** (.00)
Job Tenure in Months*12 .005*** (.00) .005*** (.00) .005*** (.00) -.014*** (.00) -.014*** (.00) .008*** (.00)
Log Starting Wage .61*** (.00) .62*** (.00) .61*** (.00)
Entry Year 1974-1978 -.004*** (.00) .03*** (.00) .02*** (.00) .02*** (.00) .03*** (.00)
Entry Year 1979-1983 -.046*** (.00) .02*** (.00) .03*** (.00) .03*** (.00) .03*** (.00)
Entry Year 1984-1988 -.135*** (.00) -.04*** (.00) .01*** (.00) .01*** (.00) .00† (.00)
Entry Year 1989-1993 -.175*** (.00) -.05*** (.00) .01*** (.00) .01*** (.00) -.01*** (.00)
Year 1974-1978 -.01*** (.00) .00 (.00) .00 (.00) -.01*** (.00)
Year 1979-1983 -.07*** (.00) -.05*** (.00) -.05*** (.00) -.03*** (.00)
Year 1984-1988 -.09*** (.00) -.06*** (.00) -.06*** (.00) -.03*** (.00)
Year 1989-1993 -.13*** (.00) -.10*** (.00) -.10*** (.00) -.06*** (.00)
Year 1974-1978*Depart -.06*** (.00)
Year 1979-1983*Depart -.07*** (.00)
Year 1984-1988*Depart -.15*** (.00)
Year 1989-1993*Depart -.14*** (.00)
Year 1974-1978*Tenure -.003*** (.00)
Year 1979-1983*Tenure -.019*** (.00)
Year 1984-1988*Tenure -.021*** (.00)
Year 1989-1993*Tenure -.025*** (.00)
Constant 10.48*** (.00) 10.49*** (.00) 10.47*** (.00) 4.06*** (.00) 4.06*** (.00) 4.06*** (.00)
Df 27 31 35 36 40 40
Adj R-squared .78 .79 .79 .90 .90 .90
Note: Hourly employees are the omitted job-type reference group. Controls for age, seniority in firm, education, promotion, demotion, gender, ethnicity,
division, and union status included in all models (results not reported). Sample size in all models is 20,480 employees (1,197,360 employee months). Robust
(Huber/White) standard errors in parentheses. †p<.10; *p<.05; **p<.01; ***p<.001 (two-tailed tests).
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