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Operations Management

Operations Management
For Competitive Advantage
Chapter 11

Forecasting
Iba Almajzoub www.almajzoub.net

Operations Management

Forecasting
Educated Demand

Guessing Game

Management Forecasting Methods

Qualitative Simple

& Weighted Moving Average Forecasts Smoothing

Exponential Simple

Linear Regression
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Operations Management

Characteristics of Forecasts
Guessing

at the future

No

perfect forecast
are more accurate in aggregation

Forecasts

Objective
Long-term

is to minimize forecast error

forecasts are less accurate than short-term forecasts is only a tool used to set:
Production plan and budgets Work schedules
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It

Operations Management

Forecasting Time Horizons


Short-range

forecasts

Generally less than 3 months: could be up to a year Used for purchase planning, work force scheduling and job assignment
Medium-range

forecasts

Varies from 3 months to 3 years Used for sales planning, production planning, budgeting and operating plan analysis
Long-range

forecasts

Varies from 5 years and up Used for new products planning, capital expenditures facility location, research and development
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Operations Management

Types of Demand
Independent

Demand Dependent Demand


A

Independent Demand: Finished Goods Dependent Demand: Raw Materials, Component parts, Sub-assemblies, etc.

B(4)

C(2)

D(2)

E(1)

D(3)

F(2)

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Operations Management

Types of Forecasts
Qualitative

(Judgmental)

- Forecasts based on subjective estimates and opinions


Quantitative

- Forecasts based on historical data


Time

Series Analysis Fundamental Relationships Simulation


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Operations Management

Components of Demand
Average Trend Seasonal

demand for a period of time

element Cyclical elements Random variation Autocorrelation

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Operations Management

Finding Components of Demand


Seasonal variation

x x x x x

Linear
x x x

Sales

x x x

xx x x xx x x x x x x x xxx x x x x x xxxx

x x x x x x x

x x

Trend

Year
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Operations Management

Qualitative Methods
Executive Judgment

Grass Roots

Historical analogy

Qualitative Methods

Market Research

Delphi Method

Panel Consensus

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10

Qualitative Methods
Grass

Roots

Builds forecast by adding successively from bottom Those closest to customer knows better
Market

Research

Consumer surveys and interviews Used to improve existing products


Panel

Consensus

Open meetings with free exchange of ideas Power play possibilities


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Operations Management

11

Qualitative Methods
Executive

Judgment

Used for new products introduction Decisions are broader and at a higher level
Historical

Analogy (similarity)

Existing product used as a model for another


Delphi

Method

Is a method used to conceal the identity of the person participating in the study.
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Operations Management

12

Judgmental Forecasting Applications


Small and Large Firms

Low Sales Technique Manageropinion s Jury of executive opinion Sales force composite Number of Firms
< $100M

High Sales
> $500M

40.7% 40.7% 29.6% 27

39.6% 41.6% 35.4% 48

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13

Time Series Analysis


Time

series forecasting models try to predict the future based on past data. Choosing a forecasting models is based on: 1. Time horizon to forecast 2. Data availability 3. Accuracy required 4. Size of forecasting budget 5. Availability of qualified personnel
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14

Simple Moving Average


Assumes Average Longer Longer

steady market demand

of known demand series, n

periods tend to be more stable periods tend to be less sensitive large databases

Maintains Equal

weights given to all data

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Operations Management

15

Simple Moving Average Formula


The

simple moving average model assumes an average is a good estimator of future behavior. The formula for the simple moving average is:

A t-1 + A t-2 + A t-3 +...+A t- n n Ft = Forecast for the coming period N = Number of periods to be averaged A t-1 = Actual occurrence in the past period for up to periods n Ft =
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Operations Management

16

Simple Moving Average Problem


Week 1 2 3 4 5 6 7 8 9 10 11 12 Demand 650 678 720 785 859 920 850 758 892 920 789 844

Ft =

A t-1 + A t-2 + A t-3 +...+A t- n n Question: What are the 3-week and 6-week moving average forecasts for demand? Assume you only have 3 weeks and 6 weeks of actual demand data for the respective forecasts
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Calculating the moving averages gives us:

17

Week 1 2 3 4 5 6 7 8 9 10 11 12

Demand 3-Week 6-Week 650 F4=(650+678+720)/3 678 =682.67 720 F7=(650+678+720 785 682.67 +785+859+920)/6 859 727.67 =768.67 920 788.00 850 854.67 768.67 758 876.33 802.00 892 842.67 815.33 920 833.33 844.00 789 856.67 866.50 844 867.00 854.83
The McGraw-Hill Companies, Inc., 2001

Operations Management Plotting the moving averages and comparing them shows how the lines smooth out to reveal the overall upward trend in this example.
1000 900
Demand

18

800 700 600 500 1 2 3 4 5 6 7 8 9 10 11 12 Week

Demand 3-Week 6-Week

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Operations Management

19

Weighted Moving Average


More

flexible than simple moving average each data differently to vary their

Weights

effect
Sum

of weights=1 if fractions

Otherwise,

weights can be real number. If so divide by sum of weights


- Ft =

w w D /
i t 1 i

Removes

masking effect of moving average


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Operations Management

20

Weighted Moving Average Formula


While the moving average formula implies an equal weight being placed on each value that is being averaged, the weighted moving average permits an unequal weighting on prior time periods. The formula for the moving average is:
Ft = w 1 A t-1 + w 2 A t- 2 + w 3 A t -3 + ...+ w n A t - n
wt = weight given to time period t occurrence. (Weights must add to one.)

w
i=1

=1
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21

Weighted Moving Average Problem Data


Question: Given the weekly demand and weights, what is the forecast for the 4th period or Week 4?
Week 1 2 3 4 Demand 650 678 720

Weights: t-1 .5 t-2 .3 t-3 .2

Note that the weights place more emphasis on the most recent data, that is time period . t-1
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Operations Management

22

Weighted Moving Average Problem (1) Solution

Week 1 2 3 4

Demand Forecast 650 678 720 693.4

F4 = 0.5(720)+0.3(678)+0.2(650)=693.4
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Operations Management

23

Exponential Smoothing Model

Ft = Ft-1 + t-1 - Ft-1) (A = smoothing constant


Premise

(assumption): The most recent observations might have the highest predictive value. Therefore, we should give more weight to the more recent time periods when forecasting.
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Operations Management

24

Exponential Smoothing
This

is a form of moving average easy to use minimal amount of data storage

Relatively Requires

Most recent forecast Most recent demand A smoothing constant


Most They

widely used forecasting method are relatively accurate


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Operations Management

25

Exponential Smoothing Problem Data


Week 1 2 3 4 5 6 7 8 9 10 Demand 820 775 680 655 750 802 798 689 775
Question:

Given the weekly demand data, what are the exponential smoothing forecasts for periods 2-10 using =0.10 and =0.60? Assume F1=D1

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Operations Management
You can only forecast one time period into the future.

26

Week 1 2 3 4 5 6 7 8 9 10

Demand 820 775 680 655 750 802 798 689 775
Iba Almajzoub

0.1 820.00 820.00 815.50 801.95 787.26 783.53 785.38 786.64 776.88 776.69

0.6 820.00 820.00 793.00 725.20 683.08 723.23 770.49 787.00 728.20 756.28
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Exponential Smoothing Problem (1) Plotting


Note how that the smaller alpha the smoother the line in this example.
900
Demand

800 700 600 500 1 2 3 4 5 6 7 8 9 10 Week

Demand 0.1 0.6

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Operations Management

28

Quantitative Forecasting Applications


Small and Large Firms
Low Sales Technique Moving average Straight line projection Naive Exponential smoothing Regression Simulation Classical decomposition Box-Jenkins Number of Firms
< $100M

High Sales
> $500M

29.6% 14.8% 18.5% 14.8% 22.2% 3.7% 3.7% 3.7% 27

29.2% 14.6% 14.6% 20.8% 27.1% 10.4% 8.3% 6.3% 48

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Operations Management

29

Forecast Errors
Sources

of errors

Projecting past into future Wrong relationships Errors outside of our control

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