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Operations Management
For Competitive Advantage
Chapter 11
Forecasting
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Forecasting
Educated Demand
Guessing Game
Qualitative Simple
Exponential Simple
Linear Regression
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Characteristics of Forecasts
Guessing
at the future
No
perfect forecast
are more accurate in aggregation
Forecasts
Objective
Long-term
forecasts are less accurate than short-term forecasts is only a tool used to set:
Production plan and budgets Work schedules
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forecasts
Generally less than 3 months: could be up to a year Used for purchase planning, work force scheduling and job assignment
Medium-range
forecasts
Varies from 3 months to 3 years Used for sales planning, production planning, budgeting and operating plan analysis
Long-range
forecasts
Varies from 5 years and up Used for new products planning, capital expenditures facility location, research and development
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Types of Demand
Independent
Independent Demand: Finished Goods Dependent Demand: Raw Materials, Component parts, Sub-assemblies, etc.
B(4)
C(2)
D(2)
E(1)
D(3)
F(2)
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Types of Forecasts
Qualitative
(Judgmental)
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Components of Demand
Average Trend Seasonal
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x x x x x
Linear
x x x
Sales
x x x
xx x x xx x x x x x x x xxx x x x x x xxxx
x x x x x x x
x x
Trend
Year
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Qualitative Methods
Executive Judgment
Grass Roots
Historical analogy
Qualitative Methods
Market Research
Delphi Method
Panel Consensus
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Qualitative Methods
Grass
Roots
Builds forecast by adding successively from bottom Those closest to customer knows better
Market
Research
Consensus
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Qualitative Methods
Executive
Judgment
Used for new products introduction Decisions are broader and at a higher level
Historical
Analogy (similarity)
Method
Is a method used to conceal the identity of the person participating in the study.
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Low Sales Technique Manageropinion s Jury of executive opinion Sales force composite Number of Firms
< $100M
High Sales
> $500M
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series forecasting models try to predict the future based on past data. Choosing a forecasting models is based on: 1. Time horizon to forecast 2. Data availability 3. Accuracy required 4. Size of forecasting budget 5. Availability of qualified personnel
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periods tend to be more stable periods tend to be less sensitive large databases
Maintains Equal
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simple moving average model assumes an average is a good estimator of future behavior. The formula for the simple moving average is:
A t-1 + A t-2 + A t-3 +...+A t- n n Ft = Forecast for the coming period N = Number of periods to be averaged A t-1 = Actual occurrence in the past period for up to periods n Ft =
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Ft =
A t-1 + A t-2 + A t-3 +...+A t- n n Question: What are the 3-week and 6-week moving average forecasts for demand? Assume you only have 3 weeks and 6 weeks of actual demand data for the respective forecasts
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Week 1 2 3 4 5 6 7 8 9 10 11 12
Demand 3-Week 6-Week 650 F4=(650+678+720)/3 678 =682.67 720 F7=(650+678+720 785 682.67 +785+859+920)/6 859 727.67 =768.67 920 788.00 850 854.67 768.67 758 876.33 802.00 892 842.67 815.33 920 833.33 844.00 789 856.67 866.50 844 867.00 854.83
The McGraw-Hill Companies, Inc., 2001
Operations Management Plotting the moving averages and comparing them shows how the lines smooth out to reveal the overall upward trend in this example.
1000 900
Demand
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flexible than simple moving average each data differently to vary their
Weights
effect
Sum
of weights=1 if fractions
Otherwise,
w w D /
i t 1 i
Removes
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w
i=1
=1
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Note that the weights place more emphasis on the most recent data, that is time period . t-1
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Week 1 2 3 4
F4 = 0.5(720)+0.3(678)+0.2(650)=693.4
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(assumption): The most recent observations might have the highest predictive value. Therefore, we should give more weight to the more recent time periods when forecasting.
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Exponential Smoothing
This
Relatively Requires
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Given the weekly demand data, what are the exponential smoothing forecasts for periods 2-10 using =0.10 and =0.60? Assume F1=D1
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You can only forecast one time period into the future.
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Week 1 2 3 4 5 6 7 8 9 10
Demand 820 775 680 655 750 802 798 689 775
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0.1 820.00 820.00 815.50 801.95 787.26 783.53 785.38 786.64 776.88 776.69
0.6 820.00 820.00 793.00 725.20 683.08 723.23 770.49 787.00 728.20 756.28
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High Sales
> $500M
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Forecast Errors
Sources
of errors
Projecting past into future Wrong relationships Errors outside of our control
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