RESUME

MEERAN MYDEEN. M #42,Thiruveethi amman koil St., Aminjikarai Chennai. MOBILE: +91 999 432 6434. mynavap2783@gmail.com

OBJECTIVE Senior Level Position with Responsibilities in Technical Consultant, to handle customer Requirements and Try do best level in Customer Satisfactions and Customer Relations.

STRENGHTS Local and National Level Customer Service and Support. Software Implementation and Training to Clients. Problem Handling and Trouble Shooting. Database Management for Clients Software. Manage the Client Backups and Restore the Backups. Software Quality Checking and Software Delivery to Clients. Make Database Queries for Trouble Shooting from Database side issue. Latest Dlls, Exes, functions and Queries updations. Trouble Shooting offered online and offline. Have knowledge working with open source Remote Connections.eg.Teamviewer, Show my pc, logmeIn. Visited most Client side overall India. Skilled in Get the solution from internet. Known about the Printer Installation. FTP Site Configuration. Easy to Get From Customer issue and Requirements. Better knowledge in Retail and ERP Software. Maintain better customer relationship.

ACCOMPLISHMENTS End User testing is Regular job to our all kind Retail and ERP Software. Working Data Transfer between Different kind of software ERP and Retail Billing. Implemented Retail Software successfully at AP Group Mumbai outlets All Outlets through online. Implemented Hotel management software and training given to SKYYE bar at UB City Mall. Training Given From Staffs via Remote Connection. Managed the delivery of multiple simultaneous products including the introduction of new technologies. Specialized for Handled Database Related issue at our Software.

EXPERIENCE Pathfinder Software Solutions, Chennai, India Website: www.pftec.com Sr. Technical Associate and Customer Relations, 2010,Dec Present Software End User Testing, Implementations and Trouble shooting. Maintain the Customer Relationship and Customer Databases. Note: Our company dealing with overseas Retail and ERP Software solution for Super Markets,Restaurents,Hotels,Beauty Parlour,Provisional Stores and Account Software for Office Uses. My Role is after completions from Software Testing, We take end user testing with Applications, Implement to Client Places, Training Given to Clients, After Trouble shoot the issue from software and Databases. Then Maintain Customer Relationship Update New Version of our Software. Collect the Requirements from Client side. Inform to Developers and issue the new updates to the clients. We using Sql 2005 and 2008 databases and Microsoft Dot.Net Frame Work. Then Trouble Shooting purpose we using lot of open Source Remote Connections Software like TeamViewer and ShowMyPc and LogMeIn etc...

EDUCATION Jamal Mohamed College, Trichy, Tamilnadu India. Affiliated By Bharathidasan University Trichy. B.A., Economics, 2005-08 Passed with 63.33% of Marks Jamal Mohamed College, Trichy, Tamilnadu India. Affiliated By Bharathidasan University Trichy. M.Sc., Information Technology, 2010 Passed with 70.0 % of Marks

AFFILIATIONS MSSQL Server 2005 and 2008.(Database Basic Knowledge) Create Database, Insertion, Updation, and Deletion. Create Queries for Trouble Shooting. Take Backups, Restore the DBs. Basic HTML and Java Scripts. Core DOT.net and JAVA Concepts.

LANGUAGES KNOWN TAMIL --- Speak, Read and Write. ENGLISH -- Speak, Read and Write. MALAYALAM Speak

PERSONAL INFORMATION Name Fathers Name Date of Birth Religion Permanent Address : : : : : M. Meeran Mydeen M. Mohamed Sahib 03/12/1987 Islam 52/66, Pillaiyar Koil St. Vavanagaram (PO), Shenkottai (TK), Tirunelveli (DT)-Tamilnadu, India. Pin: 627812

Hobbies: Playing Cricket and watching Cricket. Reading news. Chat with Friends on face book.

Strength and Weak: Good team player. I am good Follower of teams Rules and Regulations. Good Thinking and provide Innovative ideas to help Finish the Requirements and projects. Behave with Smile to Team members and Customers. I dont take Rest when finish my work. I have flexible mind and body work with any kind of environment. Eager to get Good Name from others. Whenever searching new technology to help finish requirements. I dont have Smoke and Liquored. I can Face Problems with Peaceful mind at any Critical Environment. Whenever I dont know recover the issue, just know recover methods from higher officials. Dont Waste time with Unwanted Issues.

Weakness Is I have take over responsibilities with given work to me. I dont want lose with friendship to anyone. When I affect for that friendship.

References Mr.Siddiqe Raja , Hr.Executive Pathfinder Software Solutions Pvt., Ltd. Mobile NO: +91 999 444 1354. Mr.Mohideen ,Sr. Tech Consultant Pathfinder software solutions Pvt., Ltd. Mr. Resau Maideen, Sr. Testing Engineer Renault Nissan, ChengalpattU, Chennai.

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M. MEERAN MYDEEN