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1 of 12
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Title
Distribution Location Human Resources Section, SLC (Master Copy) Administration Section, Banban Camp. Maintenance Section, Banban Camp Human Resources Department, SBG (PBAD)
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BANBAN CAMP Title Ref # SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
2 of 12
1.
PURPOSE
1.1. The purpose of this Standard Operating Procedure (SOP) is to describe the system to be employed as control measure for cleanliness & hygiene of Banban Camp, which needs to be implemented in order to ensure high standards of cleanliness.
2.
SCOPE
2.1. All employees involved in cleaning operations of Banban Camp must follow this SOP i.e. sweepers, cleaning boys / kitchen boys, assistant maintenance supervisors, maintenance supervisor and chief maintenance supervisors will execute the SOP. Manager Banban Camp and Assistant Manager HR will ensure the implementation of this SOP.
3.
4.
CHANGE OF HISTORY
4.1. This is the first issue of this SOP.
5.
INSTRUCTIONS
5.1. The cleanliness and hygiene of the Camp has a direct impact on occupants short and long term health and safety, physiological wellbeing and work performance.
5.2.
CONTROL MEASURE
5.2.1. From minor to major all cleaning activities will be monitored, documented and rated on daily bases. The cleaning staff is detailed under one Assistant Supervisor / Supervisor who is required to ensure the implementation of this SOP and document
BANBAN CAMP Title Ref # SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
3 of 12
all daily cleaning activities to report to the Chief Maintenance Supervisor. Whereas Chief Maintenance Supervisor in coordinate with Documents Controller will ensure timely preparation of daily / weekly / monthly reports to be presented to Camp Manager and onwards submission to GM & SBG designated authorities. Further details are provided in serial 6.3.
5.3.
GARBAGE DISPOSAL
5.3.1. Supervisor has to detail three cleaning boys for garbage disposal at 6 O Clock in the morning. 5.3.2. Details of tasks to be carried out in garbage disposal process by three cleaning boys is described from serial 5.3.3 to 5.3.5. 5.3.3. Steps to be carried out by cleaning boy # 1 in service area are as following:1. 2. 3. Take garbage bags out of garbage containers. Tie a knot to the garbage bags. Place the garbage bags adjacent to the exterior wall outside main entrance of the building properly in a row. 4. Repeat step 1 to 3 in ground floor and first floor of all designated buildings.
5.3.4. Steps to be carried out by cleaning boy # 2 in service area are as following:1. Wash the garbage container If garbage container is dirty due to a leaked garbage bag. 2. 3. Place new garbage bags in garbage containers. Repeat step 1 and 2 in ground floor and first floor of all designated buildings.
5.3.5. Steps to be carried out by cleaning boy # 3 are as following:1. 2. Cleaning boy # 3 requires a dust pan for his activity. Take garbage bag & dust pan; make a round on all four sides of designated building to collect empty bottles, cans, wrappings, plastic bags, food remains, pickets, empty cigarette packs, butts and any other kind of garbage etc. 3. Tie a knot to stuffed garbage bag and place it adjacent to the exterior wall outside main entrance of the building, properly in a row with other garbage bags. 4. Repeat step2 & 3 for all designated buildings.
BANBAN CAMP Title Ref # SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
4 of 12
5.4.
SWEEPING IN BUILDINGS
5.4.1. Supervisor has to divide his designated buildings amongst cleaning boys of his team for sweeping purpose. 5.4.2. Tools required to perform sweeping are as following:1. 2. 3. 4. 5. Long Sweeping Brush. Short Sweeping Brush. Dust pan. Dust protective face mask. Cap.
5.4.3. To perform sweeping in building following tasks are required to be performed by cleaning boys:1. Enter the corridor and empty shoe rack and clean it with short sweeping brush in sitting position. 2. 3. Place shoes back into the shoe rack properly in a row. Hang garments of the occupants on coat hooks fixed above the shoe rack:3.1. 4. Repeat step 1 to 3 for all shoe racks and coat hooks on the floor.
Drop all garbage e.g. empty bottles, cans, wrappings, plastic bags, food remains, pickets, empty cigarette packs, etc. from shoe racks and tables on to the floor.
5.
Open the emergency exit door and sweep the external steps with long brush, in standing position.
6.
Sweep the floor with long brush starting from emergency exit door and moving inside corridor towards service area.
7. 8. 9. 10.
Sweep all garbage as well from corridor into the service area in step 6. Sweep all garbage into the service area from laundry and wash room. Sweep service area from one entrance towards the other entrance. Pick a garbage container from service area and fill in all the garbage and dust collected using dust pan.
Issue Date
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5 of 12
Use short sweeping brush and dust pan to sweep the remaining dust in to the garbage container.
12.
Repeat step 1 to 11 in ground floor and first floor of all designated buildings.
5.5.
5.5.2. Activities of hose boy and cleaning boy are to be performed simultaneously as a team. 5.5.3. Hose Boy require following items to complete the washing process:1. 2. 3. 4. 5. Water hose Pair of Gloves Pair of Long rubber shoes. Mask Cap
5.5.4. Cleaning Boy require following items/materials to complete the washing process:1. 2. 3. 4. 5. 6. 7. 8. Long brush (water resistant) x 2 Buckets x 2 Detergent Box x 2 Bleach/Antiseptic Bottle x 1 Pair of Plastic Gloves Pair of Rubber long Shoes Mask Cap
BANBAN CAMP Title Ref # SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
6 of 12
5.5.5. Cleaning boy is required to mix the cleaning material as following:1. 2. 3. 4. Fill two bucket to half level with water. Add one detergent packet in each bucket. Add half bottle of Bleach/ Antiseptic in each bucket. Mix the solution with Sweeping Brush, for at least 1 minute.
5.5.6. Steps required for washing of laundry room by hose boy are as following:1. 2. 3. Connect hose with laundry valve. Do not lift the trap grating filters from main hole at any time. Wash each corner of laundry, the entire mud/small particles are to be collected and put in garbage container. 5.5.7. Steps required for wiping of laundry room by cleaning boy:1. Wipe the floor to drain out all water through main hole after hose boy washes laundry, starting from each corner towards center of the laundry room. 2. In the sweeping process never remove trap grating filter.
5.5.8. Steps required for washing of bathrooms, toilets and washrooms of service area by hose boy in coordination with cleaning boy are as following:1. Drag the water hose to the toilets, while it is connected with valve in the laundry. 2. 3. Wash all toilet seats with water. Move to the wash basins and wash solution applied by cleaning boy in 5.5.9. (1) with water. 4. 5. 6. 7. 8. Enter the last bathroom in the row. Wash all four corners & trap grating filter. Float out all mud/hairs etc. out of the bathroom. Repeat step 5 & 6 in all bathrooms of service area. Float drain all mud/ hairs /particles etc gathered in wash basin area, into any toilet seat and flush it. 9. Wash solution from toilet seats (applied by cleaning boy in 5.5.9. (4) with water one by one in all toilets.
Issue Date
Total Pages
7 of 12
Close the laundry valve to stop flow of water. Roll the water hose properly. Repeat serial 5.5.6 & 5.5.8 in service areas of all designated buildings.
5.5.9. Steps required for cleaning of bathrooms, toilets and washrooms of service area by cleaning boy in coordination with hose boy are as following:1. 2. Apply the solution on wash basin and valve mixer. Thoroughly, scrub valve mixer, wash basin and main valves behind wash basin with brush by paying special attention on mineral stains. 3. 4. Apply step 2 on all valve mixtures, wash basins and main valves. Apply the solution on all toilet seats with brush after step 5.5.8. (2) is completed by hose boy. 5. Scrub the toilet seat with brush, pay special attention to mineral stains they may accumulate along the water level. 6. 7. 8. Hang the shower pipe on fixed hooks. Use wiper to drain water into manholes on wash room floor. Repeat serial 5.5.7 & 5.5.9 in service areas of all designated buildings.
5.6.
KITCHEN
5.6.1. Kitchen boy is required to obtain the following materials from storage compartment:1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Tool Bucket x 1 Sweeping Brush x 1 Detergent Box x 1 Metal Scrub x 1 Scraper x 1 Plastic Gloves Viper Water hose Mask Pair of Rubber long shoes Anti-Bacterial Ball Flat Screw Driver Rubber Pipe Cutter
Issue Date
Total Pages
8 of 12
Issue Date
Total Pages
9 of 12
Bring a garbage container form service area front and place it in kitchen. Collect all food remains scraped from wall, store and kitchen counter and drop them in the garbage container.
4.
Lift the trap filters from all sinks and empty them in to the garbage container and place them back in sinks.
5. 6. 7.
Sweep the kitchen floor with long sweeping brush. Put garbage inside garbage container with dust pan. Place garbage container outside kitchen door, adjacent to the wall.
6.
RESPONSIBILITIES
6.1. The supervisor is in charge of cleaning and maintenance team, therefore both cleaning and maintenance staff can coordinate with each other through their supervisors. The supervisor is directly reporting to chief maintenance supervisor in relation to cleanliness related activities along with other responsibilities.
BANBAN CAMP Title Ref # 6.2. SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
10 of 12
Maintenance Team i. ii. iii. iv. v. Electrician x 1 Plumber x 1 Carpenter x 1 Mason x 1 Labour General Duty x 2
6.2.2. The supervisor must have a clip board and ball point to write and fill out proforma in relation to cleaning and maintenance activities. 6.2.3. A cleaning activity proforma form no. HR 103 attached at the end of this SOP as Annex A is to be filled out by the supervisor. 6.2.4. The form HR 103 is a complete list of all the items on which cleaning activity has to be conducted. Supervisor must physically visit and inspect each and every item in the cleaning activity proforma and check mark those item which have gone under cleaning. Leave those items which have not been cleaned. 6.2.5. Ask the responsible cleaning staff to clean the items which have not been cleaned. 6.2.6. Submit the proforma to the chief maintenance supervisor in complaint and maintenance office before 1100 AM every day.
6.3.
BANBAN CAMP Title Ref # SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 Issue Date
Total Pages
11 of 12
Assistant Manager Human Resource; sample report is attached at the end of this SOP as Annex B. 6.3.4. The management team will take corrective action based on the weekly cleanliness activity report for improvement of the cleanliness and Hygiene standards if necessary.
BANBAN CAMP Title Ref # 7. SOP on Cleanliness and Hygiene. SOP/MAI/-/CLE/001/01 ANNEXURE
7.1. ANNEXURE A Cleaning Activity Proforma 7.2. ANNEXURE B Weekly Cleanliness Activity Report
Issue Date
Total Pages
12 of 12