Business Analyst Roles Consultative mind set/ analytical thinking Entrepreneurial spirit Good communication Team Management skills

skills Working knowledge of Excel & PowerPoint (Mandatory) Experience working on any business intelligence tools (preferable)

The Senior Business Analyst is the overall relationship owner for all senior business partner relationships. Under the Senior Business Analysts direction, the Business Analysis team will work closely with Business Partners and Business Subject Matter Experts in the definition, testing, training, implementation, and support of functional requirements.

- This role will ensure that team members are eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis in the most efficient means possible.

- The Senior Business Analyst will serves as liaison with peers in business, technology, and support teams.

- This role will be responsible for managing 5-10 direct reports, with a department size of up to 100.

- The Senior Business Analyst sets the strategic direction for the team and ensures adequate solutions are utilized by effectively managing competing and shifting priorities.

- The Senior Business Analyst will proactively seek out and recommend ways to improve processes and business initiatives that improve efficiencies, customer care and expense control.

The Senior Business Analyst will be responsible for budget planning, resource forecasting, and ensuring hiring plans remain in alignment with demand.

- Solution Strategy:

- Requirements Analysis

- Implementation Support:

The jobholder will be required to manage large scale, high level, and complex efforts. These would generally be of a value between USD 10m and involve multiple business areas.

Qualifications

- Undergraduate or postgraduate degree in Science, Business Administration or a related field. MBA preferred.

Leadership capabilities

- Navigating understanding and translating Change Delivery strategy into own team and aligning directions accordingly

- Spiring being ambitious about providing the highest standards of delivery and embedding them in the team

- Driving setting stretching goals for self and team and delivering them with courage and tenacity

- Mobilising authentically engaging with team, colleagues and business partners to deliver at pace

- Sustaining- making considered decisions that protect and enhance the bank's values, reputation and business

Relevant Professional Qualification (e.g. CIMA / ACCA / MBA) Strong track record of delivering solutions within large projects,a international bank Working knowledge & application of LEAN & Six Sigma principles Experience of working within Perfornance Management teams

The successful candidate will require a balance of strong technical knowledge with excellent people and organisational influencing skills Delivery of high quality work, in a limited amount of time Excellent MS Powerpoint, Word and Excel skills High levels of drive and self-motivation

Track record of working in a very organized way, multi-tasking, prioritising, managing data, and setting and achieving deadlines (both short and long term) Strong analytical and problem solving skills

Capacity to think creatively and laterally; excellent reasoning skills and the ability to make sound judgments Pragmatic approach to achieving the objectives set, able to flex an approach as needed

Strong team player A willingness to work with ambiguity within a fluid business environment

Strong knowledge of Finance & Performance Management processes and accounting related principles

To analyze business needs for efficient and cost-effective solutions and/or business processes and to facilitate the design, testing and implementation of systems, controls and processes in accordance with PMO discipline methodology. Gather and analyze information on existing business processes in order to make recommendations that seek to improve business processes and reporting.

Analyze and document user requirements for enhancements to business processes and reporting. May involve investigation of third party vendors, procedures or systems.

Produce clear and unambiguous documentation to detailed proposed solutions/recommendations.

Lead reviews of requirements and designs with relevant stakeholders to obtain agreement and sign off of proposals.

Participate in creating estimates of cost and effort along with implementation plans to enable timely implementation of process or report enhancements.

Work as part of a project team, reporting progress and escalating issues to management as appropriate.

Escalate issues in a timely manner as appropriate to ensure successful completion of process and report enhancements.

Take ownership and responsibility for appropriately sized process improvements and assignments.

Adhere to standards set by the PMO standard policies, procedures and practices.

Give technical direction and support to other IT Governance support staff.(as assignment requires)

Serve as a subject matter expert on the IT Governance process and both IT/ PMO metrics processes and reporting (as assignment requires).

May oversee work and coaching of less senior PMO staff members, but will not have a formal staff management role Work Experience / Knowledge: Minimum of 3 years proven experience developing the skills required for the business analyst role This will include carrying out business process reviews and/ or production of business requirements Experience creating detailed cost / benefit analysis Able to demonstrate knowledge and use of structured business analysis techniques Experience analyzing business or technical problems and proposing and implementing solutions IT literate with good knowledge of the Microsoft suite of products, including Project and Office Knowledge of process documentation and testing tools Broad knowledge of systems and business processes in use for the relevant business areas

Skills / Other Personal Attributes Required: Excellent verbal and written skills (to include process flowcharting and formal business solutions documents) Able to work in a global, multicultural environment Able to influence and build relationships at all levels of staff Must demonstrate a strong customer focused attitude and understand the fundamentals of customer service Excellent analytical and problem solving skills Ability to manage conflict well Structured, disciplined approach to work, with attention to detail Good inter-personal skills combined with willingness to listen Ability to analyze requirements and problems and to propose innovative but workable solutions Disciplined time management skills Ability to multi-task and work on more than one initiative at a time Flexible able to meet changing requirements and priorities Self motivated. Capable of working with little or no supervision Ability to react positively under pressure to meet tight deadlines Able to work independently or as a team player Maintenance of up-to-date knowledge in the appropriate technology areas Enjoy challenging and thought provoking work and have a strong desire to learn and progress ITIL process knowledge preferred but not required

In-depth knowledge of SDLC, CASE tools and project management methodologies for enterprise software applications. Knowledge of various effort estimation techniques. Experience with Process Maps, UML, RUP / MSF and exposure to Project Management

Gather and document business requirements in Business Requirements Document (BRD) with business partners Assist with translation of business requirements into IT design specifications Creates current state (as is) process models with business partners Creates future state (to be) process models with business partners Establish roadmap for achieving future state with business and IT partners Present and review business analysis and reengineering results of tasks to mid-level IT and business partner management Develop cost/business value projections Collaborate with internal specialists to research business and technology trends appropriate to business and IT solution definition Participate in the planning, creation, and execution of business partner testing and acceptance Define application training strategy and plan Balance differing needs and expectations of customers, users and stakeholders through all project phases Facilitate completion of Application Control Review (ACR) with business customer Primarily involvement during early SDM phases including ID and Assess, Analysis, and Design Work with the Customer in defining project scope, business requirements, business value/metrics, and supporting translation of those requirements into design specifications Interface primarily with first and middle level management business partners and various IT functions Interact with external business consultants and IT vendors

Good understanding of customer's needs so that they can be transformed into application and operational requirements.

 Acting as an interface between Client team, technology teams and support teams

Making sure that the solution recommended is commercial yet competitive. Responsibilities - System administrator and application configuration for Salesforce.com, ModelN, DRM/ILOG. - Works with Business application support team to design and implement for upcoming changes and enhancing existing functionality. - Manages data loads and data quality - Creates reports and dashboards Maintains user roles, security profiles, workflow rules, and other system configuration options. - Documents processes and creates documents to communicate processes - Maintains high levels of data integrity and manages flow of data and processes within Salesforce.com and integrated applications - Experience on other tools and technology like oracle, DRM, ILOG will be plus - Applies and acquires business and product knowledge in the performance of assigned projects and other tasks as designated by the Business application support Manager - Ready to learn new tools and technology to provide better support to the business.

1.Should have 2 years of Experience in IT industry preferably in Web Applications development companies or Custom Software development companies. 2.Educational Qualification: BE/BTech/MCA. MBA Preferable (Marketing / Systems / Operation). If not an MBA minimum of 4 years as a BusinessAnalyst is mandatory. Else must raise the bar as a professional BA. 3.Excellent Articulation skills and elicitation to achieve goals. 4.Able to handle multiple assignments simultaneously working on time bound deliveries. 5.Drafting business requirement specification

6.Translating business requirement document to software requirement specifications 7. Interacting with the technical team to ensure that the requirements are clear. 8. Act as a liaison between business units, technology teams and support teams. 9. Mandatory expertise to deliver artifacts like: Requirement Capturing, Usecases, Application & Interface Wireframes, Flow diagrams, Activity diagrams and Cross Functional business flow diagrams. 10.Knowledge of software applications and architectures, SDLC, Project Lifecycle and Fundamentals of Web Servers and Application Development. 11.Should have strong documentation skills and must be proficient with MS Word, MS Excel and MS PPT. 12. Should have hands on experience in MS Visio or familiar with any other tools like Mock Flow, Cacoo, Balsamiq. 13.Should have worked on implementation projects as a BA on few of the following: Web Portal developments, e-Commerce, ERP, BusinessIntelligence Solutions or CRM. 14..Exposure to Open Source applications is welcome but not mandatory. 15.Other allied skills of a BA including Analytical skills, Logical thinking, Decision making, Information Technology skills, Familiarity with Software Development Life Cycle are considered inherent.