Change is inevitable in the Australian public sector

Change Management for the Public Sector

Staying motivated, in control and positive to meet the challenges of the future
One day connected forum - 30 January 2013 - Melbourne

Learn from case studies, insights and candid viewpoints on: w Adapting to a change in government w Managing a major IT system change w Planning a major organisational restructure w Managing the impact of a change in government and policy

VicRoads: Adapting to a change in government and leadership NSW Trade & Investment: Rolling out a major IT change across your organisation The City of Newcastle Council: Managing the change of a major service delivery model University of Sydney: Developing organisational maturity and change readiness Comsuper: Getting it right from the start: developing a change strategy from a project perspective LACCAL Consulting: Evaluating and measuring the success of your change management program Australian Public Service Commission : Chair

$795 plus gst

One day connected forum Wednesday, 30 January 2013

Change is inevitable in the Australian public sector. Public sector organisations face departmental restructures and mergers, change of government and leadership, implementation of new policy, rollout of new technology, and ever changing organisational functions and business goals. All of these potential challenges must be managed effectively to ensure continued service delivery. To successfully manage change, your organisation needs a flexible and adaptive culture, a clear change and communication strategy, strong leadership, and real engagement with staff. This one-day forum brings together real-world case studies from the Australian public sector. You will hear from experienced change professionals about: t t t
8:30 9:00

Developing a change strategy from the ground up Ensuring your organisational culture is flexible and change-ready Managing the impact of a change in government and policy Rolling out a new IT system and service delivery model
1:45 Rolling out a major IT change across your organisation Preparing your organisation for a major IT system change Communicating the change as a business transforms Building business readiness and acceptance of the new system

Registration and refreshments Chairpersons opening remarks and discussion This session will include an introduction from the chairperson, and then delegates will have the opportunity to share their challenges in change management, and what they hope to get out of the day.

Amanda Martin, Director, Australian Public Service Commission

9:15 Getting it right from the start: developing a change strategy from a project perspective Getting the process right from the start review, buy in and rollout The project management framework for the life of the project The four phases of the change management strategy Change management exceptions Did we get it right? Benefits realisation 2:30

Vera Fiala, Director Corporate Strategy & Communications, NSW Trade & Investment
A City of Newcastle Council case study: Managing the change of a major service delivery Emerging trends in the delivery of Library Services and their impact on the traditional library delivery model Identifying the challenges of gaining staff engagement in the change process Tools and techniques to manage change in an entrenched culture Building trust, engagement and resilience to adapt to future change opportunities

John Molloy, Executive Manager Projects, Comsuper

10:00 Developing organisational maturity and change readiness Building a flexible, change ready organisational culture Promoting the benefits and value of change across your organisation Garnering support and senior management buy-in on change initiatives Getting people emotionally invested into the company during times of change 3:15 3:45

Helen Buscombe, Change Manager, The City of Newcastle Council Afternoon refreshments and networking

Extended session: Interactive group planning

Evaluating and measuring the success of your change management program Practical methods and tools to track progress and get feedback Using feedback to improve your next change initiative Measuring the effectiveness of the project

Anat Hassner, Change Management Lecturer, University of Sydney

10:45 11:15 Morning refreshments and networking Preparation and planning key when changing organisational architecture How to approach a major organisational architecture change effectively Blending and redefining organisational responsibilities Maintaining employee morale whilst managing the change

Interactive discussion: what makes a change program successful and taking them back to your organisation Discuss what youve learned over the day; new thoughts and how it can be implemented in your own organisation. Take aways: what have you learned today? What lessons can you take back? When and how to measure change programs success What are the opportunities for improvement in your organisation?

Carla Boynton, Employee Engagement and Change Management Leader

12:00 Adapting to a change in government and leadership Understanding and mapping the impact of a change in government Communicating the impact of government change across your organisation Realigning organisational processes to new goals and policy 4.45

Facilitated by: Karen Walker, Change Management Consultant, LACCAL Consulting Closing remarks and end of forum

Dionne Lew, Director, Corporate Communications, VicRoads

12:45 Networking lunch

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Change Management for the Public Sector

30 January 2013, Melbourne
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