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Networking Introduction Course Overview Networking in OS X Lion Network Preferences Connect to Wired Network Connect to Wi-Fi Network Connecting to Servers Connecting to Printers Sharing Files AirDrop Network Security Symptoms and Fixes Troubleshooting Practice Learning Resources Contact Us Printer Friendly

OS X Lion: Networking
Introduction

This course covers the networking, connections and related features of OS X Lion.

Course Objectives
Explain the different network connection types Demonstrate how to connect to network services, shared computer, servers and printers Implement file sharing and other related services on a Mac (including AirDrop) Configure a Mac to protect against unwanted incoming connections Determine and resolve common network and connectivity issues

Audience

Prerequisites

Time Required

You will need

Technicians who wish to troubleshoot and service Mac computers

OS X Lion: Basics, Startup Process.

60 minutes

OS X Lion (10.7 Mac computer, Pri and Internet conne

Networking in OS X Lion

You can use OS X Lion to connect to the Internet, shared computers and other resources on a network. order to connect to the Internet or to a network, it needs a connection method. Examples include:

1. Connecting from home A high-speed connection at home to your Internet Service Provider (ISP), usually via a broadband ca

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modem or DSL. 2. Connecting around town Use a wireless Internet hotspot (Wi-Fi). 3. Connecting at work Connect to the Internet via your office network.

A high-speed connection at home to your Internet Service Provider (ISP), usually via a broadband ca

4. Connecting via Personal Hotspot or your wireless carrier If none of the above apply, you may be able to use your iPhone, iPad, or a Personal Hotspot.

These connections will typically require include a user name or user account, a password and other sett depending on your ISP or network. If you dont know what settings you need to use, ask your ISP or net administrator.

AirDrop

Another method to share files is AirDrop. This feature in OS X Lion allows you to send files to anyone ar you wirelessly (Wi-Fi network required). 1. Click the AirDrop icon in the Finder sidebar. 2. Your Mac automatically discovers other AirDrop users within about 30 feet of you. 3. To share a file, simply drag it to someones name.

4. Once the other person accepts, the fully encrypted file transfers directly to that persons Download folder. When youre done with AirDrop, close the Finder window you used to transfer files, and your Mac is no visible to others.

Can't find the recipient?

To send a file, the receiving user must have AirDrop turned on (by clicking the AirDrop icon in the Finde sidebar).

AirDrop Demo

Watch the AirDrop Demo video

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Watch the AirDrop Demo video

Network Preferences

Use the Network pane of System Preferences to configure your connection method. Enter the settings g your Internet service provider or network administrator (such as TCP/IP address, account name, and pa

1. Network Service

Group of settings for a specific network port or interface (such as Wi-Fi, Ethernet, FireWire or Bluet Each service can have different locations. (Green) = Active and connected (Yellow) = Active but not connected (Red) = Not configured

2. Network Location

Create, edit and save settings for network services and save them as a location. Each network servi have multiple saved settings. If you often change network settings, switching between locations is and easier than repeatedly modifying individual groups of settings.

For example, you have a portable computer. You might want to make a location for home, where connect to the Internet with a DSL modem, and a location for office, where you connect to your co network and the Internet using Ethernet or AirPort.

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3. Network Settings and Information

Enter information received from your Internet service provider (ISP) or network administrator. Depe on the type of network service youre using, Ethernet, DSL, Cable Modem, Wi-Fi, for example, the information may vary.

Need assistance?
Click the Assist me and select Assistant (for new connections) or Diagnostics (for problems).

Setting Advanced Options

In most cases, the settings that are configured automatically are correct. However some network enviro may require you to set advanced options. Click Advanced, click Hardware, and then choose Manually fro Configure pop-up menu.

More than one service active?

To change which network service (port or interface) is used first when more than one is active or availab click the Actions button and choose Set Service Order. Drag the service you want to try first to the top o list.

Symptoms and Fixes

Here are common networking problems as reported by users. Follow steps in the order indicated below resolve the issue. Symptom #1: Can't connect to network (via Ethernet cable) Symptom #2: Can't connect to network (via Wi-Fi Connection) Symptom #3: Can't connect to server or shared computer Symptom #4: File sharing doesn't work Symptom #5: Can't locate a specific person in AirDrop Back to top

Symptom #1: Can't connect to network (via Ethernet cable)


Summary User is unable to connect to network via Ethernet cable. Resolution 1. Check the physical cable connections between the Mac and the wall outlet, modem, hub or router. (If applicable, check that the hub, router or modem is powered on) 2. Verify that settings (provided by ISP or network administrator) were entered correctly. 3. Choose Apple menu > System Preferences, and then click Network. 4. Click Assist me.

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4. Click Assist me. 5. Click Assistant. 6. Follow Network Setup Assistant instructions. Back to top

Symptom #2: Can't connect to network (via Wi-Fi Connection)


Summary User is unable to connect to network via Wi-Fi connection. Resolution 1. Check the computer to ensure it is equipped with AirPort. 2. Verify that the user is attempting to connect to the correct Wi-Fi network. If it is a closed network: Go to System Preferences > Network > Choose Other from pop-up menu, network name. 3. Verify that the correct password is being entered. If the user is still unable to connect: 4. Is the computer within acceptable range of the wireless access point (WAP)? Back to top

Symptom #3: Can't connect to server or shared computer


Summary User can't connect to a specific server or shared computer. Resolution 1. Is the server or shared computer on the same network as the user? 2. Is the user entering the correct DNS name or IP address? 3. Can the user access the Internet from their computer? If not: Follow the resolution steps in Symptom #1 or #2. If yes: Contact the server or computer's administrator to verify settings. Back to top

Symptom #4: File sharing doesn't work


Summary User says other parties are unable to view files on his computer. Resolution 1. 2. 3. 4.

Choose Apple menu > System Preferences > Sharing. Verify that the File Sharing service is checked. Verify that the correct folders are being shared in the Shared Folders list. Verify that the user(s) have the correct permission assigned to them (Read Only, Write Only, Read &

Back to top

Symptom #5: Can't locate a specific person in AirDrop


Summary User would like to share a file with a specific person, however the recipient is not found in AirDrop.

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User would like to share a file with a specific person, however the recipient is not found in AirDrop. Resolution

Both the sender and recipient must have AirDrop turned on. This is done by clicking the AirDrop icon in Finder sidebar. Back to top

Connect to Wired Network

If you want to connect your Mac to a network using a cablefor example, if youre connecting to a hom office network, a cable modem, or a digital subscriber line (DSL) modemfollow the steps below to get connected.

Step 1: Gather Information

To set up your network connection, you might need the following information: What is my user or account name and password? Does my Mac receive its IP address manually or automatically? If automatic, is it assigned using DHCP or BootP? If manual, what is the IP address, subnet mask address, and router address? For some networks and ISP: What is the DHCP service name, and what is the DNS name? Your network administrator or Internet service provider (ISP) can give you this information.

Definitions

DHCP and BootP: Both are protocols (rules or languages) that govern how devices on a network commu with each other. Dynamic Host Configuration Protocol (DHCP) and BootP (Bootstrap Protocol) enable a s automatically assign an IP address to a computer.

IP address: Internet Protocol address. Numerical label assigned to each device (e.g., computer, printer) participating in a computer network.

Step 2: Connect your Mac

Depending on the type of equipment you have, connect the other end of the Ethernet cable to your hom office networks Ethernet device (such as a hub or router), or to the cable or DSL modem provided by yo Internet service provider (ISP).

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If the equipment isnt already turned on, start up your computer, and turn on the hub, router, or modem let it start up completely.

Step 3: Configure network


Enter the required information directly into the Network pane of System Preferences :

Can't connect?

1. Double check the physical cable connections between the Mac and the hub, router or modem. 2. Verify that your router is working properly.

3. If your Mac is issued an IP address of 169.254.xxx.xxx, contact your ISP or administrator of the DH server. Request a proper IP address to access the Internet.

Connect to Wi-Fi Network

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If you want to connect your Mac to a network using a wireless connection, follow the steps below to get connected.

Connecting to a Wi-Fi Network


1. Choose Apple menu > System Preferences, and then click Network.

2. Click Wi-Fi in the network connection services list.

Note: If Wi-Fi isnt in the list of network services, click Add (+) at the bottom of the list, choose Wifrom the Interface pop-up menu, give the service a name, and then click Create.

3. Choose a wireless network from the Network Name pop-up menu. Enter the password for the netw necessary.

Note: If the network you expected is not listed, verify that the AirPort base station or wireless route configured correctly. Next, find out if you are trying to connect to a closed network (a network wh name is hidden). Try clicking Join Other Network, and then enter the network name and password i necessary. Tip: Show Wi-Fi status in menu bar to display the Wi-Fi status icon:

You can use the Wi-Fi icon in the menu bar to choose your network from the list and connect to it.

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Default Wi-Fi Connection

By default, your Wi-Fi connection attempts to join the wireless network your computer was most recent connected to.

Mac OS X keeps track of the wireless networks your computer has connected to. The list can be found i Network preferences.

Learning Activity

When you're not at home, work or nearby a Wi-Fi hotspot, consider using a Personal Hotspot device or cellular phone. A Personal Hotspot lets you connect your computers and devices to the Internet using a Cellular Data connection. How do you connect your Mac to a Personal Hotspot? Hint: Start with Knowledge Base article HT2497 Click here to view answer

Connecting to Servers

You can use your Mac to connect to file servers, as well as other Mac and Windows computers (that hav sharing enabled) on your network. In addition, you can connect to file servers that use these protocols: AFP (Apple File Protocol) Example address: afp://ComputerName.CompanyName.com SMB/CIF (Server Message Block and Common Internet File System) Example address: smb://DNSname/sharename or smb://IPaddress/sharename NFS (Network File System) Example address: nfs://DNSname/pathname FTP (File Transfer Protocol) Example address: ftp://DNSname

DNS Name or IP Address?


You can enter the Internet Protocol (IP) address for the computer or server rather than its DNS (Domain System) name. Example: 92.123.149.15 = apple.com.

Because domain names are alphabetic, they're easy to remember. However, the Internet is really based numerical IP addresses. Every time a domain name is used, a domain name system translates the name corresponding IP address.

Connecting to Server or Shared Computer


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1. In the Finder, choose Go > Connect to Server.

2. Click Browse.

Note: If you are connecting to a server/computer outside of your network (or if you know its DNS n IP address), enter it into the Server Address field. Continue onto Step 5. 3. Search for the server/computer.

4. When your computer connects to a remote computer in the Network browser, OS X Lion automatica connects your Mac as a guest user, if possible. It will display any publicly available folders (volumes that server/computer.

5. To log in to the shared computer as a registered user, click Connect As, and enter your user name password:

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Tip: To make it easier to connect to the computer in the future, select Remember this password in keychain to add your user name and password for the computer to your keychain. 6. Once connected, the available volumes on the server change to reflect your new level of access.

Can't find a server or shared computer

If you cant locate a shared computer or server or connect to it, it may not be available or you may not h permission to connect to it. Contact the person who owns the computer or the network administrator fo

Connecting to Printers

You can connect to printers on your local network that use Bonjour, IP, and Open Directory.

Definitions

Bonjour: Also known as zero-configuration networking. Enables automatic discovery of computers, dev and services on IP networks using industry standard IP protocols.

Open Directory: A directory service is that stores and organizes information about a computer network users and network resources.

Connecting to a Network Printer


1. Open a document to print, and then choose File > Print.

2. Open the Printer pop-up menu and choose your printer. It may be in the Nearby Printers submenu.

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3. If you dont see your printer, choose Add Printer from the Printer pop-up menu. A dialog appears l any Bonjour, IP, shared, and Open Directory printers on your local network. It may take a minute or for your printer to appear.

4. If you dont see your printer in the list, do one of the following: IP Printer: Click IP in the toolbar and enter the printers IP address (a number that looks like

192.168.20.11) or DNS name (for example, printer.example.com). Note: Printers that support the In Printing Protocol (IPP), Line Printer Daemon (LPD), and HP Jetdirect (Socket) can be added in this ma SMB/CIFS Printer: 1. Select the printer from the browser. If prompted, enter the user name and password for the printer.

2. Choose the item appropriate for your printer from the Print Using pop-up menu. Be sure to choose the correct printer model for the printer youre using. For more information,

the documentation that came with the printer. If you have an HP PCL-compatible printer thats listed, choose the printer model that most closely matches your printer.

3. Click Add.

If the software for your printer cant be found

If the software for a printer isnt on your Mac computer, it can usually be downloaded from Apple when

needed. If the software cant be found, you may need to download it directly from the manufacturer, or using generic printer software.

Sharing Files

You can set up your computer to share files and folders with other users on your network. You can shar

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entire computer with everyone, or allow specific users access only to certain folders.

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entire computer with everyone, or allow specific users access only to certain folders.

Share more than just files

Activating additional options in the Sharing Preference pane can also allow a Mac to function as a file, p scanner, remote optical drive, web or VNC (screen sharing) server. Your Mac can also share its Internet connection with other Macs using FireWire, Bluetooth, Ethernet or Wi-Fi.

How to Activate File Sharing


1. Choose Apple menu > System Preferences > Sharing. 2. Select File Sharing and click the checkbox if it isnt checked.

Any user with an account on your computer (in the Users & Groups pane of System Preferences) can access your computer by connecting to it over the network. A user with an administrator account c access your entire computer.

File Sharing Protocol


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To change the protocol used for sharing files, click Options, and select AFP or SMB.

Note: If Windows users connect to your computer to share files, make sure SMB is selected, select the O

checkbox next to the name of each Windows user that will share your computer, and enter the passwor that user.

Sharing Specific Folders


1. Click Add (+) at the bottom of the Shared Folders list. 2. Locate the folder, select it, and click Add.

Public Folders
By default, the Public folder of each user with an account on your computer is shared. To keep a folder being shared, select it in the Shared Folders list and click Delete (-).

Specific User Access


To give only specific users access to a folder: 1. Select the folder in the Shared Folders list. 2. Click Add (+) at the bottom of the Users list.

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3. Select a category of user, and then select the user and click Select.

To select a user from the accounts youve set up in Users & Groups preferences, select Users & G To select a user from users on your network, select Network Users. To select a user in your personal address book, select Address Book. To create a new account that will only be used for sharing, click New Person, enter a name and password, and click Create Account. 4. Select the user in the Users list, and then click the triangles next to the user name and choose the access the user should have to the selected folder: No Access: The user cant see or copy files from the folder. Read & Write: The user can see and copy files to and from the folder. Read Only: The user can view the contents of the folder but cant copy files to it. Write Only (Drop Box): The user can copy files to the folder but cant view its contents.

Network Security

OS X includes a personal firewall that can be used to block unwanted incoming connections to your com A firewall protects the services on your computer from other computers on networks or the Internet. Services that were turned on in Sharing preferences already appear in the list. To prevent incoming connections from one of these services, you must turn off the service in Sharing preferences.

Turn On Firewall Protection


1. Choose Apple menu > System Preferences, click Security & Privacy. 2. Click Firewall. 3. Click the lock icon to unlock it, and then type an administrator name and password.

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3. Click the lock icon to unlock it, and then type an administrator name and password.

4. Click Start to turn on Firewall.

Advanced Features

Click Advanced to allow only specified or essential applications and services to connect; or to allow only specific software to receive incoming connections.

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