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Conclusion The research being empirical does show that the DMP performances are highly appreciated by its

users. This cardinally informs that the users of the police value them differently than others. Simultaneously, this report is informing about the existence of a degree of dissatisfaction and malpractices still persist in the operating stratums of the DMP, also there is no ready-made antidote to improve the situation. The findings also suggest, should the negative impositions on the police is recognized, it in no way denounces the fact that a significant change in the DMP has already been made and working. Simply, the trend and trail of the change of overwhelmingly is positive.

However, what makes the research worthwhile from academic perspective is perhaps the discovery of an implied paradox in the contemporary police discourse, that is the general (non-users) assumptions versus respondents (users) assumption. In simple words, the common citizenry, as many imagine, generally hold negative image of the police, while the research findings strongly suggests that the direct users are overwhelmingly positive. It is notable that from academic point of view, statements of the non-users (i.e. who are the majority of the people in Dhaka) are unsustainable and indefensible for intellectual research. As aforementioned, users (who are insignificant in number vis--vis the non users) hold a valid ground to have their statements for empirical research.

But, it must not be ignored that social legitimacy of a particular institution, in a democracy, is never constituted by a relative minority. In other words, general assumptions create, stimulate and manipulate social legitimacy of a particular institution more strongly than practical users, as the former being the majority. The majoritys opinion, it can be said, is frequently influenced by media impositions, hearsay and over/underestimation of facts and information. Comprehensively, this puts the police discourse in somewhat a tricky situation, where satisfaction of a smaller group (i.e. the users) is more likely to be trumped out by the negative impressions hold by the majority (non-users). This as a consequence is likely to create, spread and survive the negative image even if factuality tells otherwise. This, it may be submitted, is causing persistence of the crisis of image of the police. It, henceforth is suggestive that, the DMP may consider projects designed to reach the majority and change their police image.

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