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____ research emphasizes style; whereas research on ____ focuses on tactics for gaining compliance.
Power; persuasion Communication; politics Leadership; power Politics; leadership
A has ____ power over B if A can dismiss, suspend, or demote B, assuming that B values his or her job.
Referent Reward Legitimate Coercive
Avoidance of ______ is why most organizations develop multiple suppliers rather than give their business to only one.
knowledge dependency power independence
_____ is the only power tactic that is effective across organizational levels.
Most studies confirm that the concept of _____ is central to understanding sexual harassment.
Power Sex Politics Locus of control
______ occurs when people within organizations use whatever influence they can to taint the facts to support their goals and interests.
Politicking Forming coalitions Playing hardball Facilitating teamwork
_____ is the process by which individuals attempt to control the impressions others form of them.
Impression management Misdirection Defense behavior Perception management
_____ are more likely to engage in impression management, molding their image to fit the situation.
Individuals with an external locus of control High self-monitors Senior level managers Employees with high power distance
Each of the following is a question your text suggests to analyze ethical questions except:
Is the action consistent with the organization's goal? Is the action legal? Does the action violate rights of other parties? Does the action conform to standards of equity and justice?
True False
True False
To create dependency, the thing you control must be perceived as being important.
True False
True False
True False
When employee's in organizations convert their power into action, we describe them as being engaged in politics.
True False
Politicking by top management, in a sense, gives permission to those lower in the organization to play politics by implying that such behavior is acceptable.
True False
True False
Applicants using ingratiation during interviews were offered more positions than those using self-promotion.
True False
Ethical decisions may include concern about the privacy rights of others.
True False
21.
dfgdf Formal bases of power include coercive, reward, and legitimate power. Coercive power is dependent upon fear and rests on the application of sanctions, such as a threat to dismiss, suspend, or demote. Another formal base of power, reward power, is derived from the ability to distribute or withhold rewards, such as pay rates, raises, promotions, work shifts, or sales territories. Finally, legitimate power stems from one's position within the organization.
22.
Your Answer: dgdfdf Power tactics are strategies that people may use to influence their bosses, coworkers, and employees. Research has identified nine distinct influence tactics: legitimacy, rational persuasion, inspirational appeals, consultation, exchange, personal appeals, ingratiation, pressure, and coalitions. Evidence indicates that rational persuasion, inspirational appeals, and consultation tend to be the most effective, while pressure tends to be the least effective of the nine. Situational and cultural factors also affect the effectiveness of power tactics.