Enter the dragon -

Shanghai Expo unwrapped

www.liverpoolchamber-magazine.org.uk
INSIDE:
Airport growth continues pages 5 & 29
Liverpool first for wealth management page 6
Networking in prison page 19
THE BUSINESS MAGAZINE FOR LIVERPOOL AND MERSEYSIDE ISSUE 27 SUMMER 2010
3 WHEN SOLD | ISSN: 1757-7705
CHAMBER
To request an application pack please contact
volunteering@caudwellchildren.com or call:
0845 300 1348
You need to be able to travel between 3rd of November and
the 12th of November 2010; meet US entry and CRB
requirements and be able to raise a minimum of 1000
sponsorship.
...by volunteering for a week on
Caudwell Childrens Destination
Dreams Programme to Florida,
taking children with terminal
illnesses and their families on a
holiday of a lifetime.
We are looking for exceptional people
to create lasting memories for 25
families.
Experience the true magic of
changing childrens lives...
www.caudwellchildren.com
www.reallives.sky.com/destination-dreams
SUMMER 2010 3
Enter the dragon -
Shanghai Expo unwrapped
www.liverpoolchamber-magazine.org.uk
INSIDE:
Airport growth continues pages 5 & 29
Liverpool first for wealth management page 6
Networking in prison page 19
THE BUSINESS MAGAZINE FOR LIVERPOOL AND MERSEYSIDE ISSUE 27 SUMMER 2010
3 WHEN SOLD | ISSN: 1757-7705
CHAMBER
Editorial
If you have any news or views
you would like to share with other
Chamber members, contact
Pamela Holstein on 0151 227 1234
or e-mail at editorial@
liverpoolchamber.org.uk
Contact points
Advertising
For details on advertising opportunities
in Liverpool Chamber, contact:
Amanda Sutton on 0113 228 5203 or
e-mail amanda.sutton@excelpublishing.co.uk
Liverpool Chamber is produced on
behalf of the Liverpool Chamber of
Commerce and Industry by Excel
Publishing Co Ltd. It is distributed to
members of the Chamber and other
qualifying businesses free of charge.
DURING the week of negotiations that resulted in the new Tory-Lib Dem coalition, the parties
talked of the national interest, though it seemed their own tribal interests were really front and
centre.
Watching the results unfold, two questions stuck in my mind: What about business? Will the new
coalition be able to recognise and deal with business concerns about prolonged uncertainty?
Markets at home and abroad are sensitive to politics these days and as the Quarterly Economic
Survey has shown, our economic recovery remains fragile. The voters choice of a hung Parliament
will have an impact on the markets and on our companies.
More than ever before, business needs a clear message so that collectively, we can hold Britains
new coalition Government to account for its actions. It is our duty to remind Messrs Cameron and
Clegg that there are two priorities that matter to this countrys economic future: cutting the decit
and creating an environment that lets businesses deliver jobs, prots, and tax revenues.
In many countries with a tradition of coalition government, plans to pare back public spending
are one of the rst victims of an inter-party pact. Given the UKs unprecedented budget decit and
rocketing levels of debt, we in the business world must not allow this to happen. Business must be
clear: there can be no back-room deals to protect large swathes of public spending.
This is no time to shirk from the tough decisions. We need a clear plan for public
spending cuts, an immediate freeze in the public sector wage bill complemented
by targeted cuts across Government. The Coalitions early priorities an
Emergency Budget, with moves toward 6bn in spending cuts in 2010 and
more from 2011 seem to recognise this. Yet business must remain vigilant, to
ensure that serious decit-reduction measures are real rather than just the stuff
of headlines.
Theres another set of tough decisions that need to be taken alongside decit
reduction decisions that result in a better environment for business growth. The
biggest single statement that the Government could make to business early on
is a complete and comprehensive roll-back of the 1pc rise in employers National
Insurance scheduled for next April. The Coalitions promise to implement Tory NI
plans, which include a partial roll-back, are a step forward. But they are not
enough. We need to secure a complete roll-back so that business can create
jobs and re-start the economy.
Theres more the new coalition Government could do to help business.
Speedy announcements to freeze new employment regulation, stabilise
the planning system, and guarantees for future infrastructure projects will
give companies the condence to drive growth and higher productivity.
Its going to be an exciting, if unpredictable, summer. Britain has not
seen a coalition in over sixty years. From my perspective, its the perfect
time for businesses up and down the country to speak with one voice
and set the agenda for the politicians, rather than the other way round.
After the election, making
businesss voice count
THE ULTIMATE BUSINESS NETWORK visit www.liverpoolchamber.org.uk
Contents
News
4-5
Member news
6
Retail
7
Arts and Culture
8-9
Finance
10
World Expo 2010
12-13
Construction
14
Tourism
15
Events
18-19
Skills and
Training
20-24
Partners
25
Legal
26-28
Transport
29
Environment and
Wellbeing
34
New members
35
Front cover image:
Chinese Dragon from the 3D lm
currently being screened at the
Shanghai Expo
supplied by River Media
Membership
For more information about membership
of Liverpool Chamber, visit www.liverpoolchamber.
org.uk or ring Nick Preston on 0151 227 1234.
Although every effort is made to ensure the accuracy of
information contained in Liverpool Chamber, the Chamber
nor its publishers cannot accept any responsibility for any
omissions or inaccuracies it may contain.
Liverpool Chambers chief executive, Jack Stopforth
4 NEWS
Liverpool Highways
Investment
LIVERPOOL City Council is still
investing in roads and highways
with four major schemes currently
on site, all aimed at balancing the
needs of road users motorists,
public transport, cyclists and
pedestrians.
The Highways Project Team are
delivering improvement schemes
in the Baltic Triangle Jamaica
Street; the Commercial District
Dale Street and Old Hall Street;
the Knowledge Quarter Mount
Pleasant corridor; and the Hall
Lane Strategic Gateway.
This means an investment of
around 40 million with work
due to start on Castle Street
and Edge Lane later this year.
All the schemes are progressing
well and aim to boost the
local economy and attract
business, as well as improve
trafc ow and road safety.
Funding for all of the schemes
includes a mixture of contributions
from Liverpool City Council,
Northwest Development Agency,
European Regional Development
Fund, Merseytravel and the Local
Transport Plan.
Councillor Joe Anderson, leader
of Liverpool City Council, said:
We are still investing in our citys
highways and public spaces and
that is great news in this time
of national recession as public
spending is reduced.
Liverpool City Councils
Highways Project Team have
delivered some excellent schemes
which have improved movement
around our city and as ever we can
see the impact that the NWDA
and the ERDF have had through
their nancial contributions. The
NWDA have been crucial to so
many public realm improvements
over the past few years which have
absolutely transformed parts of
Liverpool.
For more information on all
of these works, please visit
www.liverpool.gov.uk/
highwayprojects or call Liverpool
Direct on 0151 233 3001.
LIVERPOOL Innovation Park
(LIP) operator, Space North
West, has appointed Steve
Smith as chairman of its
Advisory Group which meets on
a quarterly basis to advise on
development of the Park and
its role in Liverpools growing
knowledge economy.
Steves experience in
leading Merseysides
vibrant ICT sector, forging
national and international
links for its businesses,
and delivering dynamic
international connection
forums such as Software City,
brings a uniquely effective
approach and considerable
expertise to the group.
In addition to his day job
as ICT Industry Director at
Liverpool Vision, Steve will
chair the Advisory Group
comprising representatives
of LIP tenant businesses,
Liverpools universities, Business
Link NWs innovation team, NHS
innovation specialists TrusTech,
and the Northwest Regional
Development Agency.
LIP Innovation Manager, Mark
Tock said: That LIP Advisory
Groups member organisations
also support complementary
facilities such as MerseyBio
and Liverpool Science Park
demonstrates a joined up
approach to growing Liverpools
Knowledge Economy. Under
Steves chairmanship, we hope
to advance an increasingly
collaborative agenda.
Smith chairs Liverpool Innovation Park Advisory Group
Prominent Merseyside
businessman and chairman of
city law rm Mace & Jones,
Roy Morris has been appointed
by the Queen as the new High
Sheriff of Merseyside.
Mr Morris was appointed to
the role at a special meeting
of the Privy Council. The
appointment marks a career
high point for Liverpool born Mr
Morris who is the former chief
executive of investment rm
Rathbone Brothers.
Mr Morris said he passionately
wanted to champion the very
best of Merseyside to high
prole visitors and use the role
to help the regions charity
sector.
Having lived and worked
on Merseyside all my life, I
feel that this appointment is a
great privilege and a wonderful
honour, he said. I feel a
strong responsibility to help the
community in a meaningful way
through this position. I hope the
knowledge and passion I have
for Merseyside will help me fulll
these aims. I feel in particular
that charities are nding it
harder in the current economic
climate so I intend to help the
sector as much as I can.
Mr Morris said he would be
looking further to use the role
and his contacts to encourage
the private and public sector
to work in partnership to help
Merseyside ght back against
the recession.
Merseyside is the greatest
place to work and live in
the UK, he said. It has the
best work life balance in the
country and the warmest
people, it also has a very
big heart. I will be working
as hard as I can to ensure
Merseyside is seen at its very
best during my year in ofce.
Roy Morris appointed new
High Sheriff for Merseyside
Merseyside is
the greatest place
to worrrkkk aaand live
in theee UKKKK.
NEWS 5
Using a company vehicle?
Then you must comply with current legislation!
Failure to comply could mean unlimited
nes, court appearances...
Use our checklist to see how, when
and what you need to do, to reduce
motoring costs visit
www.sadeltd.co.uk
Good driver training can save
wasted fuel, reduce accidents,
increase resale values, reduce
insurance premiums, and help
employee retention
SADE (Safety And Driver Education) Limited
90 Mariners Wharf, South Ferry, Liverpool L3 4DH
0845 260 8558
members@sadeltd.co.uk
C
h
a
m
b
e
r

m
e
m
b
e
r
s

c
a
n

o
b
t
a
i
n

a

2
0
%

d
i
s
c
o
u
n
t
PASSENGER numbers for
Liverpool John Lennon Airport
(JLA) show that throughput
has continued to grow with a
15% increase for the rst three
months of 2010, compared
to the same period in 2009.
This is the fth consecutive
month that JLA has seen year
on year monthly passenger
growth, with over 140,000
additional passengers choosing
to use the airport this year
making Liverpool one of the
UKs fastest growing airports.
To accommodate the growing
passenger numbers, a 12m
development program is now
well underway, including the
opening of a new passenger
security screening area in June
2010, with additional and latest
generation security equipment.
Expansion of the airports
departure lounge is also taking
place, bringing a number of new
and exciting retail developments
and high street names to the
airport for the rst time.
Neil Pakey, Deputy CEO for
Peel Airports commented,
Liverpool is continuing to buck
the trend and is now one of the
UKs best performing airports
in terms of passenger growth.
More and more passengers
are now ying via the airport
and improved accessibility
from across the region means
that JLA is becoming the
airport of choice for growing
numbers of travelers from right
across the North West.
Plus, a recent survey published
by web based aviation
intelligence specialist anna.
aero (Airline Network News &
Analysis) looking at passenger
throughput across UK airports,
named JLA as one of the top
10 busiest airports in the UK
for the rst time in its history.
The specialist website also
revealed that JLA was only one
of two airports to experience
growth in January 2010.
JLA becomes one of UKs best performing airports
A WEBSITE which allows users to
exchange and recycle unwanted
building supplies has scooped a
Merseyside Innovation Award.
BuilderScrap is a free, not for
prot, service for the construction
industry which allows users
to pass on leftover building
supplies which would have
otherwise been thrown away.
This saves costs, because
materials are given away for free
or at a low price and it benets
the environment because it
reduces the construction waste
sent to landll.
The family company, from
Wirral, is now in the running to
compete for the three shortlisted
places at this years Merseyside
Innovation Awards nal in July.
Rebecca Owens, marketing
manager for BuilderScrap said:
Statistics show that at least
13 million tonnes of the waste
produced in England and Wales
every year is reusable.
The main purpose of
BuilderScrap is to lessen the
impact of the construction
industry on the environment
by providing a system
which encourages the reuse
of surplus material.
Winning the Merseyside
Innovation Awards would allow
us to promote our business
on a larger scale so that we
can educate people in the
industry to work together
to reduce the amount of
unnecessary waste produced.
Launched in October 2008,
BuilderScrap has already
built a successful online
presence and has over 3,500
companies using it.
Sue Roberts, managing director
of Amatica, one of the award
sponsors, said: BuilderScrap
is a worthy monthly winner
as its website is of use to the
local Merseyside community;
businesses, charities and
schools can all benet through
the reduced costs it offers.
Builders website cements its success with innovation award win
6 MEMBER NEWS
BBCS Dragons Den can be a
make or break opportunity for
start-up businesses; however
when Skelmersdale based Germ
Paragon PE LTD were given
the opportunity to appear on
the programme they played
their hand very carefully.
The company produces a unique
a product range called Germ
Warfare; its a variety of non-
hazardous anti bacterial cleaning
products, Paul Ward, Director
described the companys strengths
saying: Unlike disinfectants,
which are more supercial, our
products focus on the spores, the
root element. C-difcile spores are
the hardest of all to kill, but our
formulations are effective with 60
seconds of contact.
Paul set up the company four
years ago, he said: I had a
background in army medicine
then I went to do R & D in the
chemical industry, I developed
Germ Warfare line when I set this
company up four years ago.
He entered the den seeking
100,000 for 5% of the company.
After a gruelling hour and a half
being grilled by the dragons
in front of the camera, he
received an offer of 30% from
James Cann. However, Paul
rejected this offer choosing to
keep control of his company,
wisely understanding that he
had innovative products and
the PR from the programme
would boost the business.
This turned out to be a shrewd
strategy as he explained: After
appearing in Dragons Den weve
grown the business from 0.5
M turnover to 1.5M in just eight
months. After the programme
the sales went through the
roof, we knew we had good
products. The programme
just helped us to get the
message out to our market.
Paul continued: Although
we havent moved into retail
yet, which was the aim of the
Dragons Den appearance.
We are concentrating on
supplying contracts to clients
across Europe, the States and
Malaysia in addition to UK
trials including Arrowe Park
and Alder Hey Hospitals.
FOR Birkenhead-based web
development and software company,
Amatica, 2010 heralds a number of
new projects, including the release
of version 3.5 of its Proximity
content management system. Now
supporting more than a dozen
customer websites and intranets,
this latest release offers even more
functionality.
In terms of client development; MD,
Sue Roberts commented: Weve
completed a pilot kiosk project for
a Belgian utility supplier and the
successful launch of new websites for
Kingcombe Environmental Centre
and National Money Helpline. Were
also continuing the redevelopment
of the websites for wealth managers
Syndicate group.
Germ warfare infiltrates the Dragons Den
MAJOR sponsor of St Helens RLFC (Saints) is
leading healthcare cash plan provider, Medicash.
Liverpool based Medicash signed an exclusive
partnership agreement with the club which sees
the brand emblazoned on the Saints away shirts.
Medicash are working closely with Saints
and the Saints Community Development
Foundation which works directly with
more than 50,000 local young people
delivering programmes around health, sports
coaching, local heritage and education.
Chief executive of Medicash Sue Weir
said: We want our support to make a
real difference to the club, its fans and the
people of St Helens. Saints already does
invaluable work within the community.
Saints chief executive Tony Colquitt said:
Sponsorship is critical to us in terms of funding
and development. Both our organisations have
longstanding charitable and community links so
there is real synergy in the partnership.
Medicash announced
as major sponsor of
St Helens RLFC
LIVERPOOLS Wealth
Management industry is the
strongest outside of London, a
report by a leading independent
industry benchmarking rm has
concluded.
Liverpools status as the leading
wealth management centre
outside the City was conrmed
following nationwide research
undertaken amongst private
banks, private client investment
managers, full service stockbrokers
and execution only stockbrokers.
The ComPeer report produced
for Professional Liverpool
focused on assets managed,
portfolios held and revenue
generated. The North West
was identied as the strongest
region outside of London,
and the report highlighted
Liverpool as the specic driving
force behind this success.
The North West has 24.8bn
worth of assets managed, 145,930
portfolios are managed in the
region, and its wealth managers
generate 249.29m.
The ndings of the report
validate the citys strength in
this sector. Part of the regions
attraction as a destination
for wealth managers are its
competitively priced staff and
premises, and despite turbulent
economic conditions and
corporate changes, many of the
major players have chosen to
operate in the city.
Deutsche Bank established
strong links with the city through
the acquisition by its private wealth
management division of local rm
Tilney Investment Management.
Tom Slocock, UK CEO of
Deutsche Bank Private Wealth
Management, commented: We
have long been aware of the
signicance of Liverpool as a
centre for private wealth having
acquired Tilney Investment
Management in 2006 a
Liverpool based rm with a
strong local heritage. The city
remains a key location in our
network of regional ofces which
serve the signicant wealth
located outside of London and
the South East.
Liverpool first for wealth management
(L-R): Tony Colquitt, Saints chief executive; Saints
scrum half Kyle Eastmond; and Sue Weir, Medicash
chief executive)
RETAIL 7
www.trend-refrigeration.com
Your dependable
Refrigeration Company.
Commercial Refrigeration
and Air Conditioning,
Sales and Service.
Suppliers of Cold Rooms,
Display Cabinets, Ice
Machines, etc. since 1971.
Trend Refrigeration are the
main local agents for TRUE
Commercial Refrigeration
Cabinets. The nest
Refrigeration available and
gives a 3 year parts and labour
warranty with additional
2 years on compressors.
Refrigeration Ltd
Sales Installation Service
T: 0151 487 9278
F: 0151 487 9254
Trend Refrigeration Ltd.
Holt Lane, Liverpool, L27 2YB
LIVERPOOL ONE celebrated
its second anniversary with an
exciting programme of events.
There is a lot to celebrate
from the past 12 months,
with numerous award
wins, including those from
prestigious organisations
BURA and RIBA, along
with impressive sales and
footfall figures, despite a
nationwide recession.
Commented Estate Director,
Chris Bliss: Were happy to
report a strong start to the year
with sales up 37% compared to
the same period in 2009 and
footfall also up by 11% for the
year to date. We expect an
estimated 26.6 million people
will visit by the end of 2010.
However its the impact
Liverpool ONE has had on the
whole of the city that makes Mr
Bliss and the team most proud,
Since opening two years ago,
the city has seen an increase
in footfall of 18%, along with
the news that Liverpool has
been named in the top three
UK city break destinations for
the second successive year by
readers of travel bible, Cond
Nast Traveller Magazine.
At Liverpool ONE
specifically, late night trading
now accounts for 20% of our
overall footfall, a real sign that
the culture of shopping and
leisure in the city is changing.
The restaurants and bars on
the leisure terrace overlooking
Chavasse Park have had a great
12 months, with sales in excess
of 36million. Said Mr Bliss.
Were proud of the fact that
twelve per cent of our retailers
are new to the North West and
of the number of new brands
weve attracted to the city.
Our next big opening will be
Jamies Italian in mid-June.
A plaque in commemoration
of David Lewis, the retail
entrepreneur and founder of
Lewiss Department store has been
unveiled on Ranelagh Street.
It was made all the more
poignant as the famous landmark
store has now closed down.
The event was organised by
Arnold Lewis the Chairman of
the Liverpool Jewish Historical
Society.
Steve Binns MBE - Liverpool
Community Historian and
Mark Brunel- Cohen a lateral
descendant of David Lewis,
formally unveiled the plaque.
A spokesperson for Lewiss said:
Although the dedication of a
plaque has occurred at such a sad
time in the history of the store
we feel it is a tting testament to
him and the generations of staff
who have served the people of
Liverpool for over 154 years. There
is now a lasting testament to
David Lewis and his contribution
to Liverpool.
Liverpool ONE celebrates second anniversary
Poignant event to honour great city benefactor
Fred OBrien Steve Binns MBE Mark Brunel Cohen Arnold Lewis
SEATlNG DESKS BOARDROOM STORAGE
ART REOEPTlONS OONFERENOE RESTARANT

Off|oe Spaoe P|ann|ng
Projeot Management
Huge produot ranges
Nat|onw|de De||very & Free lnsta||at|on
Oomprehens|ve sa|es support
Fast traok produots
te| : 0845 313 7456
fax : 0845 313 7459
www.deskoentre.oo.uk
sa|es@deskoentre.oo.uk
-j oj -
8 ARTS AND CULTURE
Chamber
promotes
local art
LIVERPOOL Chamber is
hosting an exhibition of locally
sourced original art work to
celebrate its 160th birthday.
Maresa Molloy, the Chambers
Head of Policy and Information
commented: We aim to
highlight the Chambers
recognition of arts and culture as
a driver of a vibrant economy, to
raise awareness of local artwork
and to provide commercial
opportunities for artists.
The exhibition will be
hosted at the 08 Place,
Liverpools ofcial tourist
information ofce and will
focus on diverse themes of
Liverpool life, curated by Lucy
Byrne of Dot Art.
The private view will be held at
5.30pm on Thursday 15th July.
THE shortlist for the Liverpool
Art Prize 2010 was selected by
a panel of judges from over 90
nominations received from the
public.The exhibition takes place
at the exciting new space for art,
Metal at Edge Hill Station.
The artists will be exhibiting
a selection of previous works
alongside exciting new works
created especially for the
exhibition which runs for ve
weeks. They are working in
diverse practices from new
media to large installations,
drawing and painting.
There will be an award
ceremony on Wednesday 30 June
2010 at METAL with 2000 going
to the overall winner and 1000 to
the artist chosen by gallery visitors
during the exhibition,
At a later date the overall
winner will have the opportunity
to show work in the Walker Art
Gallery.
The Liverpool Art Prize was
founded by artinliverpool.com
during Liverpools Capital of
Culture year.
Arthur Diamond Design
Ltd T/A ADD Signs has
been a main sponsor of the
Liverpool Art Prize since its
inauguration three years ago.
Founder, Ian Jackson said:
The Liverpool Art Prize was
one of the rst major art
events in 2008. The exhibition
and prizes acknowledge the
outstanding achievements of the
artists and their contribution to
contemporary art within Liverpool,
as well as further aeld.
THE organisers of Liverpool
Sound City music festival and
International music conference
have hailed this years festival a
resounding success. The 2010
festival took place in May and was
their most successful to date, with
a round-the-clock programme
of events bursting with local,
national and international music
talent and creativity.
Over 450 artists and bands,
1000 conference delegates and
35,000 revellers descended on
Liverpool to take part in the four
day celebration of music. The
2010 festivals buzz across the
city streets has already been
deemed to echo the celebration
atmosphere and excitement
felt when Liverpool hosted
European Capital of Culture.
Festival Director Dave
Pichilingi said: This year was
our most ambitious yet. We
have big plans for Sound City
to turn it into the South by
South-West of Europe. Liverpool
is an amazing and special city.
It is fantastic to play our part in
helping the world realise that
and make them want to come
here to do business and to have
a great time!
The international music
conference held in Hilton and
Hard Days Night Hotels had
increased attendance gures
with music giant and founder
of Sire Records Seymour Stein
being the highlight. Mr Stein
enjoyed his stay in Liverpool
stating: Liverpool is a music
city. It is what you think of when
you think of the name. So it is
right that Sound City is doing
what it does in such an amazing
way. I have been coming here for
many years but I cannot believe
how it has changed beyond
recognition. It really feels like it is
a city on the up.
Liverpool Sound City festival a resounding success!
Art prize celebrates citys leading artists
ARTS AND CULTURE 9
BLUECOAT DISPLAY CENTRE
Golden Age of Lettering
26 June 7 August 2010
AN exhibition looking at the role of calligraphy
and typography, showing that these are not
just limited to the printed page. Encompassing
ceramics, jewellery, architecture, and design.
Admission Free.
THE LIVERPOOL MAP
THE artists behind an iconic sculpture for Liverpool
have released an impression of what it will look like
when installed in its new home the new Museum of
Liverpool at the Pier Head.
The Liverpool Map, made up of six 2m-tall panels
of fused glass capturing a snapshot of the city
in its birthday year, will stand in front of one of
the 80ft picture windows in the Peoples Gallery.
The map will highlight the citys local, national
and global inuences and is composed of 16
layers of glass, divided into four sections: history,
shifting boundaries, peoples city and culture.
Suite 4102, Charlotte House, Queens Dock Business
Centre, 67-83 Norfolk Street, Liverpool L1 0BG
/i\xxU>\xn{
www.foundationutilities.co.uk
Construction Disciplines
Construction
Management
Highway Construction
and Maintenance
Pedestrianisation
Disabled Access
Heritage Paving,
natural stone paving,
sett paving
Trafc Calming
Drainage systems
Social Housing repairs
Telecommunications
CATV Network Design
Fibre Network Installation
Facilities Installation
Outside Plant Duct
Installation
Project Management
from design to
implementation
Due diligence network
inspection and audit
Cable Television /
Telecommunications
network upgrades
Subscriber Installations
GS ACAD Services
Civil Engineering Construction
Services / Telecommunications
CATV Network Design
We offer different levels of support to meet your needs, from
contractor selection to contract administration, engineering
support in the eld to full service construction management.
9ffbefnXknnn%jkXpYi`[^\%Zf%lb
<dX`cljXknXpe\7c`m\igffc%jkXpYi`[^\%Zf%lb
FiZXcc"++(,(.'*0.''
!Lgkf),-bYj#Z_Xi^\jdXpXggcp]fi]lik_\iYXe[n`[k_%
k_\Y\jkk_`e^XYflk
Y\`e^XnXpfeYlj`e\jj
`jZfd`e^_fd\\m\ipe`^_k
JkXpYi`[^\ Jl`k\j `j X _fk\c f]]\i`e^ XgXikd\ek$jkpc\ XZZfddf[Xk`fe
n`k_Xcck_\j\im`Z\jpfl[\og\Zk]fiYlj`e\jj`eZcl[`e^Zfdgc`d\ekXip
_fk Yi\Xb]Xjk Xe[ N`!% N`k_ (.' cfZXk`fej `eZcl[`e^ C`m\igffc Xe[
E\nZXjkc\#pflZXei\cpfeljkfdXb\pfl]\\cXk_fd\%
TATE HOSTS
MAJOR PICASSO
SHOW
A major exhibition bringing
together over 150 works by
Picasso from across the world is
at Tate Liverpool until 30 August.
Picasso: Peace and Freedom
reveals a fascinating new insight
into the artists life as a tireless
political activist and campaigner
for peace, challenging the
widely-held view of the artist as
creative genius, playboy and
compulsive extrovert.
This is the rst exhibition to
explore the postwar period of
the artists life in depth. It looks
at Picassos work in the Cold
War era, and how the artist
transcended the ideological and
aesthetic oppositions of East
and West.
10 FINANCE
FOR many owner managers
of small and medium sized
businesses, the major part of
their wealth is tied up in their
business. As they approach
retirement, it becomes clear that
achieving a successful sale of the
business, at the best available
price, is a critical element of their
retirement planning.
In the years immediately
before retirement, there are
some key steps which owners
can take, in order to maximise
the value of their business.
These include:
Identifying the most likely
buyer or type of buyer and
undertaking research to
understand what businesses
they are buying and why;
Establish the changes that
should be made to their own
business so that it ts this
prole;
In many cases this will mean
ensuring that the business
is less dependent on the
owners who are leaving and
particularly that somebody
else has the relationships with
key customers;
Maximising margins and
squeezing back on overheads
will help to stretch prots
in the last few years. Given
that buyers generally value
businesses on a multiple of
prots, any improvement in
prots at this stage, can have
a signicant impact on value.
Persuading longstanding
customers to sign-up to
medium or long-term
contracts;
Growing recurring income
streams, such as maintenance
or support income, which
carry a higher value to the
right buyer.
The above are a selection
of value improvement
opportunities which will be
relevant to many businesses.
However, the most important
step is a critical assessment of
the owners business, with its
current and potential values and
then the steps which can be
taken to close the gap.
Brian McCann is Principal of
Vanguard Corporate Finance
which specialises in helping
owner managers to achieve a
successful sale of their business.
THOUSANDS of small and
medium sized businesses are
facing a problem.
They really could use
the nancial expertise of
an experienced qualied
accountant and commercially
minded too, of course but an
additional 50,000 salary is out
of the question.
Admittedly, many directors
think they are better off without
a bean counter spoiling the
party at least that is until the
overdraft gets out of hand, or
the rst major supplier puts them
on stop. Yet the fact is that an
experienced accountant with a
hands on approach can often
contribute signicantly to the
protability of the business.
Many companies assume
that their accountants will
provide whatever high level
nancial input they need. But
their accountants are often
busy enough with the technical
requirements of annual accounts
and tax returns. The difculty
is that these conventional
(compliance) services can be of
little benet to the important
matter of running the business.
So is there a solution to this
predicament?
I believe that there is and
increasing numbers of forward
looking accountancy firms
are waking up to the fact that
they have the answer. Many
are now offering a Financial
Management service.
Typically this involves
a qualified accountant
spending one day a month
at the companies premises.
They should agree at the
outset which areas to focus
on, eg. profitability review,
business planning, monthly
management accounts,
cashflow forecasting. Then
each month they would report
to the directors in concise,
jargon free terms on their
findings. They should then
go on to help the company
implement any improvements.
Using the services of a skilled
and qualified accountant
in this way represents an
affordable alternative to
employing an FD. The right
person can help to bring
about improvements in
profits and efficiency which
far exceed the costs.
The real question is can you
afford to be without this sort
of financial expertise?
Financial expert Peter
Charlery from PDC Online
Accountants offers financial
director services and one
to one, half day and full
day financial and tax advice
sessions for start-ups.
BIRKENHEAD based business accountants
Woods Squared has urged Merseyside
business owners to review their credit control
procedures, amid predictions that more than
26,000 rms will become insolvent during
2010-2011.
The recession is far from over, said Alan
Woods. The blunt truth is that failure to get
a grip of credit control could be massively
damaging to small rms that are performing
well despite the economic climate.
Alan advised business owners to get
tough on late payment.
We advise checking the credit rating on
all new and existing customers to assess their
health and performance. Ask all customers to
pay by standing order or direct debit, rather
than cheque so you have a nailed down
payment date and do not have to waste
valuable time chasing money that should
be spent on the business. If a customer
refuses, make clear what your payment terms
are. Consider suspending work or charging
interest until payment is made.
Have a set procedure for chasing payment
as soon as the invoice has been sent.
Check immediately the customer has
received your invoice and ask when you can
expect payment. This lets them know you
are on the case and are alert to any potential
problems. It is critical that the client is aware
that you are prepared to chase payment
hard; they are more likely to pay your invoice
before those that are not being chased.
It is even worth considering asking for
immediate payment on receipt of invoice.
If you buy goods at a supermarket
you pay for them there and then, not 30
days later. Business owners should not
automatically assume they must offer
payment terms.
Wealth management for owner managers
Brittle economy means tough credit control vital for small firms
So you cant afford a finance director?
by Brian McCann
by Peter
Charlery, FCCA
MBA, PDC Online
Accountants
At RBS we are continually looking for
ways to add value to your business. We
want to ensure that we are offering you
the support you need to maximise your
opportunities in the months and years
ahead. We will work with you to support
your business strategy and plans for the
future. We continue to support UK and
regional clients through our Business
Lending Commitments, our expertise in
Trade Finance and our all round Cash
Management solutions.
Benet from our range of nancial
solutions
Our Corporate team based in Liverpool
has a great deal of experience devising
and delivering cash management and
lending solutions tailored to meet the
specic business needs of a wide
range of organisations. Whether you
are looking to free up working capital
to fund expansion or need to look at
restructuring existing facilities, we have
a range of solutions and expert advice
to meet your requirements.
Asset Finance - Lombard Asset Finance
remains the number one provider of
asset nance in the UK. Lombard
provides solutions from standard vehicle
and plant nance to more sophisticated
capital expenditure needs including IT,
construction, building and commercial
property t-outs.
Invoice Finance turning your invoices
into working capital can help you realise
future plans and maximise your growth
potential. RBS Invoice Finance is the
number one provider of Asset Based
Lending solutions to the SME market
in the UK. These fully exible lending
solutions enable you to borrow against
not only your sales ledger but also against
a combination of other company assets
such as inventory, plant and machinery
and property. This is an expanding area
of nancial solutions in which RBS is a
market leader with a strong reputation
for innovative delivery.
International Trade - RBS offers
international cash management and
tailored trade nance to streamline
international transactions and mitigate
risk in the dynamic international trade
markets. One of the much publicised
paths to recovery this year lies through
the UK expanding our export markets.
So, whether you are seeking new
markets or taking the rst steps in
exploring overseas opportunities, you
can benet from the expertise of our
trade experts.
For more information please contact:-
Matthew Martin
Business Development Director
Merseyside ,Cheshire & North Wales
matthew.martin@rbs.co.uk
0151 242 5491 Mobile:- 07917 158 091
Supporting Business in Merseyside
12 WORLD EXPO 2010
*THIS is what the dragon
symbolises in China, its also what
some companies think they need
to succeed there. With the World
Expo 2010 in Shanghai now
open, theres never been a better
opportunity for companies to
develop links and nd out more
about how they can enter this
potentially lucrative market.
The Shanghai Expo largest
ever held. It is situated near the
Jiangsu and Zheijang provinces,
two of Chinas wealthiest and
most industrious regional
economies. With Liverpool the
only UK city to have its own
pavilion, this six month showcase
is a tremendous marketing
opportunity. It is an ideal platform
for the city in this crucial economy,
boosting prole for tourism and
business opportunities.
It is estimated that participation
in the Expo could be worth up
to 50m to Liverpool in the next
10 years. Expectations are that
ve or six major investments
should emerge as a result of its
presence in this dynamic market.
A leading Chinese investment
agency is already in talks to
help nance the second bridge
across the River Mersey.
More than 8,000 people
visited the city pavilion in the
rst four days of the event. A
survey of the visitors revealed
that 85 per cent previously
had little or no knowledge of
Liverpool and 95 per cent would
recommend it to a friend.
Mike Taylor, director of
investment and enterprise at
Liverpool Vision, said: The
1.1m stand opens with a
video greeting from Sir Paul
McCartney and has strong
maritime and football themes.
Jack Stopfoth, Liverpool
Chambers CEO who returned
from Shanghai recently said:
The scale of the project is
immense; the Expo site is the
size of Liverpool city centre. Its
an incredible spectacle. The
Liverpool Pavilion is one of the
most popular of the city pavillons,
and I think thats because theyve
got the balance just right in terms
of design and content, its good
fun and people are responding
well to this.
Visitors can take part in a
penalty shoot out and the
Chinese students who are working
there work well with the crowd.
People are leaving with a very
positive impression of a dynamic
city with opportunities for both
tourism and business. The
showpiece 3D lm linking to two
cities has been a great hit and is
an imaginative way of presenting
the city to a new audience.
The Chamber, as part of its
sponsorship of the Pavilion, has
business and contact information
on offer and enquiries are already
coming through to the Chamber.
Jack continued; With the
volume of people who are
Power, strength & good luck*
Opportunities at the Shanghai Expo
WORLD EXPO 2010 13
visiting the exhibition there will
be very positive links made that
will grow and develop both
immediately and over the coming
years. Developing links with
this growing economy enables
the city to build on the global
prole as Capital of Culture.
Shanghai is Chinas economic
powerhouse. It is the centre of
nance and trade in mainland
China. Like Liverpool, Shanghai
grew to importance in the 19th
century due to its port location.
Because of growing afuence,
Shanghai offers the largest market
in China with a growing middle-
class interested in luxury goods.
The key to breaking into China
is through Shanghai, which is the
business capital of the country.
As well as developing obvious
trade and commercial links with
the Far East, Expo benets
from the presence of the
University of Liverpools Chinese
campus in the city of Suzhou
to the west of Shanghai.
The UK is now the second top
European destination for Chinese
inward investment with nearly 400
Chinese companies having UK
operations. Ian Crawford, head of
the British Chamber of Commerce
in Shanghai, admits the global
downturn punctured the trend a
little, but he thinks its the perfect
time for UK businesses to reassess
their Chinese ambitions.
All the reasons that were valid
for investing in China a year ago
are still valid, he says. It is a
market of roughly 250 million
people with disposable income
down the east coast.
There are grants available
through Liverpool Chamber
and UKTI for Liverpool
companies to attend the Expo,
for further details contact
the Chambers International
Team on 0151 227 1234.
The UK is now the second top European destination for Chinese inward
investment with nearly 400 Chinese companies having UK operations.
MADE IN LIVERPOOL FOR
THE SHANGHAI EXPO
Creative merchandise producers, Wild Thang are providing retail
merchandise for the World Expo in Shanghai.
The range reects Liverpools colourful and dynamic nature.
Merchandise is being retailed at Liverpools pavilion throughout
the event. All merchandise was designed and some actually
manufactured by Wild Thang at their Liverpool based premises.
Andrew Dwerryhouse, Managing Director commented: Its
always a very proud moment for us when actual products we have
produced are going half way around the world to be used at such a
prestigious event.
14 CONSTRUCTION
MERCHANT Taylors Schools are building
a new 5.5 million sports centre, to be
completed for the new school year starting
September 2011. Ex-England rugby
international World Cup star and Old Boy
of Merchant Taylors, Ben Kay MBE, cut the
rst sod in an ofcial ceremony.
Located at the boys school site
on Liverpool Road, this ambitious
development designed by Buttress Fuller
Alsop Williams Architects, will benet all
pupils from the family of Merchant Taylors
Schools, and will include a dance studio,
tness suite and a large indoor facility
equipped to provide state-of-the-art
facilities for rugby training, football, hockey,
tennis, and badminton.
Bardsley Construction, a 70m turnover
business that specialises in such partnering
contracts with the public sector, has been
contracted to construct the sports centre.
Wayne Bardsley, the chairman of Bardsley
Construction, said: Were delighted to
be working with such a blue chip client as
Merchant Taylors Schools on this excellent
project that will help to enhance our
reputation and presence on Merseyside and
indeed throughout the wider North West.
New sports hall is under starters orders
WITH new inspection
rights now in
force, fears over
Revenue demands
to look at PAYE and
subcontractor records
without prior warning
are growing. While
the Government
continues to struggle
with the denition of what an employee
actually is, the tax status of subcontractors
working through limited companies often
remains uncertain.
Over the years, various changes have been
made to the Construction Industry Scheme
to counter the belief that tax avoidance
or evasion is rife within the construction
industry. However, one fundamental issue
that has not gone away is the identication
of subcontractors who, due to their working
arrangements, are considered employees for
tax purposes. Since this is now the centre of
even more Revenue activity, those working
in the construction industry must ensure that
all contractual and working arrangements
truly reect the tax status of their workers.
The root of the problem is the absence of
a denition of what an employee actually
is. The closest thing is a remark by Lord
Denning, that: an employee is like an
elephant, difcult to describe but you know
one when you see one.
So while lawyers, accountants, and HMRC
continue debating elephants, contractors
on the ground are getting it wrong. Often
this is due to a worker genuinely taken on
as a subcontractor initially, but falling into
the category of being an employee over
the course of time. This is particularly the
case where a subcontractor is approached
to carry out work on a specic project
but is then hired to undertake other tasks
and ends up working exclusively for one
contractor under their terms and conditions.
HMRC is currently considering ways
of dening an employee and the result
is expected shortly. It is likely that, if
implemented, this will result in a large
proportion of current subcontractors being
re-categorised as employees. Whilst some
certainty will be welcomed, any mass
change from self-employment to PAYE
will do little to improve conditions for an
industry that is already under enormous
nancial pressure.
Compliance ofcers are taking an
increasingly aggressive line when reviewing
subcontractor payments. Even where a
worker has held the usual CIS6 and CIS5
cards in the past and/or is now registered
for gross payments, that does not mean
he or she is not an employee. If adequate
steps have not been taken to ensure that
the original arrangement is truly a self-
employed one and remains as such, then
the contractor or employer will be faced
with a bill including interest and penalties.
Tax status for subcontractors the elephant in the room
by John Hill,
BTG Tax
An employee is like
an elephant, difcult to
describe but you know
one when you see one
LIVERPOOL Chambers Construction and Development
Lunch has changed and now as an additional seminar
programme to provide additional timely and specic
information to these quarterly, sector specic networking
events. Recent topics included the plans for the new
Everyman Theatre and redevelopment of Liverpool Royal
Hospital.
John Sutcliffe, MD of Sutcliffe Projects and Chair of the
Chambers Construction and Development Committee
explained: We represent the views of Chamber
members in the construction, property and professional
sectors, by identifying and promoting members issues,
and give the construction sector a voice on planning and
construction issues.
The next construction lunch is on the 8th September,
book online at www.liverpoolchamber.org.uk Member fee
is 30 and non-member fee is 40.
New format for construction sector lunch
TOURISM 15
LIVERPOOLS rst
commercial enclosed wet
dock is now open as the citys
latest historic attraction. Free
ticketed tours for schools and
members of the public start
from Merseyside Maritime
Museum.
The internationally-important
Old Dock has been carefully
preserved under the new
Liverpool ONE. For the rst
time in centuries the bed of
the Pool the creek that gave
Liverpool its name can be
seen.
The Old Dock was
discovered during excavations
in 2001 after being buried
since 1826. Developers
Grosvenor preserved the dock
and have made it publicly
accessible.
When built, the Old Dock
was a huge risk but it paid
off handsomely, paving the
way to many decades of dock
expansion on both sides of the
river. It was one of Liverpools
greatest contributions to
progress in world trade and
commerce.
The Old Dock was
constructed in 1715 at the
mouth of the Pool which
had been at the heart of the
towns successes. The impact
of this radical structure was
immense and London, Bristol
and Chester lost signicant
amounts of trade throughout
the 18th century as a result.
Chris Bliss, Liverpool
ONEs estate director, says:
Working with Oxford
Archaeology North who
undertook the initial
excavations in 2001,
Grosvenor has incorporated
the Old Dock into the design
of Liverpool ONE and has
developed a visitor facility
which will be run by National
Museums Liverpool.
THE National Museum in
Prague, in collaboration
with Liverpools Beatles
Story, is hosting a special
Beatles Exhibition entitled
BEATLEMANIA. The venue will
continue its major campaign
to establish Liverpool as a UK
tourism hotspot.
The Beatles Story is working
with VisitBritain to encourage
more tourists from the Czech
Republic to visit Liverpool.
In 2008 over 430,000 Czechs
visited the UK, spending in
excess of 120million Euros.
Jerry Goldman, managing
director, said: This is an
ideal opportunity for us
to promote Liverpool to a
nation of Beatles fans. We
are determined that foreign
visitors are aware of what the
city of Liverpool has to offer
and how accessible we are.
The Beatles Story is currently
undertaking a significant
tourism drive in the affluent
USA and Australian markets as
well as in India. Almost 400,000
Indians, 900,000 Australians
and over 3.5 million Americans
visit the UK each year,
Liverpool welcomes less than
two per cent of these visitors;
a statistic Jerry is planning to
change.
He claims: Liverpool has its
own airport and vibrant culture,
we just need to tell people
about it and ensure that tour
operators and travel agents
include Liverpool as part of
their UK offering.
LIVERPOOL welcomed its rst Pageant of
Power in May. The event celebrated Liverpool
Ones second anniversary while promoting the
Cholmondeley Pageant of Power in Cheshire.
It attracted 20,000 petrol heads who
enjoyed the roar of engines and the
smell of burning rubber as a parade of
supercars both old and new, motorbikes
and army hardware tore up The Strand.
The event also saw formula two powerboats
racing around Salthouse Dock and jet skis
performing tricks in the Canning Dock.
Overhead two bi-planes performed skydives
while the Breitling wing walkers put on a
breathtaking show.
Cars that appeared before the excited crowd
were supercars from Le Mans Bentleys to
classic Ferraris, aero-engined re spitters
and rally cars. The event was brought together
by Grosvenors Guy Butler and James Hall of
Cholmondeley Pageant of Power.
James, comments: The support we have
received has passed our expectations
and created a real buzz of excitement around
the city.
Guy Butler, project director at Grosvenor and
developer of Liverpool ONE was instrumental in
bringing a team of backers together. He adds;
This type of activity is a symbol of everything
that is great about Liverpool.
LIVERPOOLS iconic UNESCO
World Heritage Waterfront and
major cultural events programme
is the focus of The Mersey
Partnerships latest national
advertising campaign.
The six-week
campaign was seen
online for the rst time
on Friday, 21st May and
featured in Saturdays
Independent magazine
and Seven magazine
in the following days
Sunday Telegraph.
Further appearances will
follow in a range of broadsheet
newspapers and travel
magazines.
The campaign also featured on
a number of poster sites at key
London Underground stations.
LIVERPOOL ONES
UNDERGROUND
ATTRACTION
Power display draws the crowds
The Beatles promote the city in Prague
NEW NATIONAL ADVERTISING CAMPAIGN TO PROMOTE LIVERPOOL
16 CORPORATE TRAVEL
A SURVEY carried out earlier
this year by the Chartered
Institute of Personnel and
Development (CIPD) and KPMG
showed that business travel
in all sectors had reduced. It
said three-quarters of private
sector employees (74 per cent)
had cut their travel expenses,
compared with 50 per cent in
both the public and voluntary
sectors. Two-thirds in the
private sector said they had cut
international travel specically.
And, unsurprisingly, the
numbers of private businesses
booking into rst class for work
trips have dwindled further.
According to the KPMG survey,
nearly 70 per cent in the private
sector said they have used rst
class travel less. Given that many
airlines have scrapped their rst
class cabins altogether in favour
of extending and refurbishing
their business class cabins, it
seems rst class is a dying breed.
But is it a tragic loss to the
business world?
A glass of bubbly and some
in-ight pyjamas are all very nice
but, for as much as eleven times
the cost of an economy seat,
did ying rst-class ever make
business sense?
If Im paying, absolutely
not, says David Howland, a
self-employed IT management
consultant who spends half of his
week working away from home.
And the same goes for business
class, according to Howland.
Even with an average of 15
inches more in legroom and a
half-decent menu instead of
steerage slop, for up to four
times as much as the economy
equivalent, Howland says, There
is no business case for ying
business class on your own
businesss money.
The majority of Howlands
business travel is within the UK
but, he says, as more businesses
outsource their IT to cut costs, his
trips to India have increased.
I would never expect to travel
rst class because its grossly
expensive. And I am perfectly
capable of going economy if I am
paying, he continues.
I do a lot of work with
companies looking at how
I can save them money so
it would be hypocritical if I
insisted on them paying over
the odds for my travel.
Knutsford entrepreneur David
Thompson runs DG Thompson
International, which exports top-
end food, alcohol and duty-free
goods to Indo-China and the
United Arab Emirates. He takes,
on average, four trips to Asia and
six or seven short-haul European
ights each year.
For most of his 30 years in
business hes used a business
travel agent for its simplicity.
We send them the itinerary by
email and they come back to us,
usually within 24 hours, with the
availability and the cost.
Howland agrees that it makes
sense for an agent to do the
legwork for the convenience but
also for their local capabilities.
They can get into hotels that
you cant get into from the UK,
Howland says.
We were struggling to nd a
hotel in India for less than 250
a night yet, when you speak to
the potential suppliers, all of
a sudden accommodation is
available at 100 in the hotel that
you want to stay in. The rates
vary depending on who you
know, especially in India.
And his economising has
paid off closer to home. Since
last September hes stayed in
Liverpools Crowne Plaza hotel
for up to three nights a week
and through the hotels loyalty
card system has earned enough
points to pay for a family holiday
to Dubai.
The added luxuries of extra
luggage weight allowance,
priority boarding, private
passenger lounges with local
newspapers and wi computer
points and added leg room mean
Thompson travels in business
class the majority of the time.
The times have passed
when you could arrive, go to
the hotel, have a relaxing night
and go to work at midday the
next day. Now, you get off
the plane, have a shower and
go straight into the meeting
two hours after you arrive.
I also think your choice of
ight and hotel gives off an
impression, especially when you
are overseas and talking quite
substantial business or high
quality goods.
But Thompson says travelling in
the right cabin can be a business-
generating activity. I was out in
Asia two weeks ago when I met
a guy who I hadnt seen for ve
years in the hotel lounge. Hes
now the general manager of a
tobacco company. I wouldnt
have seen him if I hadnt been
in whats considered a good
business hotel.
The KPMG survey also revealed
that 62 per cent of its 892
respondents have increased their
use of tele/video conferencing.
Thompson says, We do have
conference calls and we do use
Skype but its not a substitute for
trips, its just a useful addition.
I think customers expect to
see you. They know things are
more difcult at the moment,
so maybe if you were visiting
a market three or four times a
year previously, two or three
visits might be enough now. But
to drop out and not visit at all
is considered by the customers
to be a pretty bad sign.
For Thompson, travel and
marketing go hand in hand and
in a difcult climate, he says, its
still important to go and kick the
tyres in person.
It is very important for you
to be there, he says. How
you get there is not that
important but there really is
no substitute for being there
and seeing that customer.
PUBLIC SERVICE
ATTITUDE PROBLEM
BAR ROOM BRAWL
AandR@l-1-rope-walk-recordings.co.uk
R
E
G
I
S
T
E
R
N
O
W
Coming soon
TwoHead Throw me a line
coming soon on itunes
Contact Nigel Harrison
07982 529 168
Email: AandR@l-1-rope-walk-recordings.co.uk
publicservice2008@yahoo.com
Mile high club ...class?
Business trips have been hit hard by the recession, but is there still an argument
for entrepreneurs to travel in style?
Awarded Two AA Rosettes Ior 2010
Sous 0hef Tom Lee - Young Norlhern 0hef of lhe Yeor 2O1O
`Best value in the city Ior meetings and events, the views are Iabulous`
Jonel Pickovonce 0hief Fxeculive Brobners 0hoffe Slreel LLP
`The new extension is brilliant! Truly spectacular penthouses and Iunction rooms, very well done`. Lord Birl
We hove creoled lwo new evenl spoces, bolh wilh specloculor views ocross lhe cily, from lhe Welsh mounloins lo lhe rish Seo.
`The Residenls` Lounge` voled besl bor in 2OO8 ond 2OO is now ovoiloble lo book for exclusive use ony doy of lhe week.
The coolesl privole porly ploce in lhe cily.
Meet, dine, party and get married with us.
Doy delegole roles of L/5 per person including room hire, lunch, coffee ond leo breoks, slolionery ond offce focililies.
2/ hour delegole roles ore L2OO per person including o King Slondord Room, breokfosl ond o lhree course evening meol
in The London 0orrioge Works.
New monlhly prix fxe ond Sundoy lunch menus - L15 for lwo courses ond L2O for lhree.
lvoiloble seven doys o week lexcluding Fridoy ond Solurdoy evening ofler .3OpmI
0ur o lo corle menu is ovoiloble oll doy, everydoy.
0oll reservolions lo book o loble on O151 7O5 2222.
For your evenl emoil louroOhopeslreelholel.co.uk or coll O151 7O 3OOO
To fnd oul our news visil www.lhelondoncorriogeworks.co.uk
Locol produce Seosonol menus Fresh ingredienls The perfecl morlini Possionole suppliers
2010 winner oI Best Hotel in North oI England at the Northern Hospitality Awards
`sambard Kingdom Brunel meets 0arrie Bradshaw`. 10/10 The Sundoy Times
`.the hope street hotel, a boutique hotel, a symbol oI Liverpool`s renewed prosperity as potent as the new
arena down by the old docks`. 0ullure 0ompony
We hove lheolre ond concerl pockoges ond lhree course Dinner, Bed ond Breokfosl pockoges from L15
0r come for o lLozyI Sundoy for |usl L12O for lwo including o lwo course lunch or dinner.
Look oul for lhe relurn of our incredibly successful `0iddy Summer` pockoge so successful losl yeor we hove lo do il ogoin!
For o closer look visil www.hopeslreelholel.co.uk or coll us on O151 7O 3OOO
RFN loilelries Free WiFi Fgyplion collon 0omplimenlory Son Pelligrino 0lossic flm librory Flol screen T\
Roindonce showers 2/ hour room service Breokfosl by The London 0orrioge Works
18 EVENTS
THINGS were hotting up at the May
Platform Lunch in Sapporo Teppanyaki.
After some table speed networking,
guests enjoyed a lunch of spring
rolls then salmon cooked Teppanyaki
style in front of them with added fun
and ames from the host chefs.
The speakers got underway with
Rachael Halliday from Hugh Baird
College talking about their successful
apprenticeship schemes, followed
by Suzanne Courtney of TNT Post
explaining their different mailing
services. The final speaker was Dermot
Browne of Dermot Browne Design
who showcased his design work.
PAN-ASIAN restaurant, Host
gave Chamber members
and their guests a superb,
varied banquet that earned
its own round of applause
from the diners.
Following the lunch, Lisa
Bradshaw and Sally Lupton
from Liverpool Biennal
described the theme of this
years event. Geniene Reese
from Novotel described the
superbly appointed meeting
rooms and facilities at the newly
opened four star premises.
Henry Powell-Jones from
Distressed Assets described
how to invest in the property
market using several case
studies of sales and rentals.
Host proves to be
the perfect host
L-R Hazel Lui, Sapporo Teppanyaki, Suzanne Courtney, TNT Post, Costas Constantinous, Sapporo
Teppanyaki, Rachael Halliday, Hugh Baird College, Nick Preston, Liverpool Chamber of Commerce,
Dermot Browne, Dermot Browne Design, Rachael Heller, Hugh Baird College, Liam Rothwell, TNT Post.
Turning Japanese at the Chamber Lunch
If its April, it must be Aintree! Every year the Chambers glamorous
race day is the hot ticket and this year, tickets sold out faster than
ever! Guests enjoyed the very best in hospitality while experiencing
all the excitement of this famous race meeting.
Book early for next year.
NETWALK LIVERPOOL
WATERFRONT
FOR the Year of Health and Wellbeing,
Liverpool Chamber has launched a range of
healthy-themed events, including a series of
lunchtime walks through the city centre. The
walks are designed to provide a networking
opportunity while discovering more about our
unique city.
Guide, Tony Vaughan of Sight See Liverpool
was born and bred on Merseyside. He is a
guide on the City Explorer open top bus and
provides guided tours around the city and
throughout the North West.
Aprils Netwalk told the story of the
growth of Liverpool from a shing
village through Second City of Empire,
WW2, its resurrection as Capital of
Culture and third most visited city in the
UK. Followed by lunch at Rathbones
in the Port of Liverpool Building.
L R Lisa Bradshaw and Sally Lupton, Liverpool Biennal, Jenny Stewart, Liverpool
Chamber, Henry Powell-Jones, Distressed Assets, Geniene Reese from Novotel
EVENTS 19
Easy networking at Hard Days Night
THERE was a denite buzz in the air as people
arrived in Haris Bar for Aprils Platform Lunch
in Hard Days Night Hotel. Guests enjoyed
chicken with rosti and seasonal vegetables
followed by a delicious summer fruits syllabub.
The speakers got underway with John Holmes
from Core Business Solutions showcasing their
marketing and communications services.
John was followed by Jenny Esau of Credit
Management Group UK discussing their new online
Credit Managers Toolkit which can be accessed via
the chamber website.
The nal speakers were Mike Tarry and Julie
Holmes from Remploy who presented about the
vital work they do providing employment services
for those with disabilities.
L R Mike Tarry, Remploy, John Holmes, Core Business Solutions, Jenny Esau, Credit Management Group UK, Julie
Holmes, Remploy, Julie Anders, Core Business Solutions, Nick Preston, Liverpool Chamber of Commerce.
FORTHCOMING
EVENTS
Tuesday 22 June
Cereal Networking
Come along for breakfast
networking with the theme
on Health & Wellbeing.
This month we look at the
workplace wellbeing charter
and how it can help businesses
have a more productive and
protable workforce. Costa
Coffee, Tithebarn Street,
MEMBER FEE: 10
NON-MEMBER FEE: 15.
Thursday 24 June
Business After Hours @
Staybridge Suites
Help Staybridge Suites
celebrate their 2nd birthday.
Come dressed for summer and
enjoy fruit punch on arrival,
a BBQ on the terrace, wine,
beer and soft drinks with live
music in the lounge.
17.30 - 19.30pm.
MEMBER FEE: 10
NON-MEMBER FEE: 15

Friday 16 July
Chambers 160th Birthday
Celebration
Share a long summer night of
opulence and glamour in one
of the citys hidden gems, the
Isla Gladstone Conservatory
in Stanley Park, Liverpool
Chamber of Commerce
is celebrating our 160th
anniversary in style, were
putting on a tasty barbeque,
a charity auction and superb
entertainment, in one of the
citys most stunning locations.
MEMBER FEE: 65.00
NON-MEMBER FEE: 75.00
Tuesday 20 July
Platform Lunch @ Resturant
Bar & Grill
Meet people who want to
know about your business,
table networking and three
presentations from members
at this top city centre
restaurant.
MEMBER FEE: 25.00
NON-MEMBER FEE: 30.00

Book online for all events at
liverpoolchamber.org.uk
As part of the Year of Health and Welleing, mental health
charity, Calm held a business after hours event at hip city centre
bar in Parr Street Street studios. As well as hearing about the
vital work of the charity, targetting depression in young men,
guests networked while enjoying refreshments in this converted
recording studio, that has seen some of the greats of the music
industry.
WHY go to a prison?
When we announced details
of our May breakfast event, this
reaction was commonplace, one
of surprise, shock and genuine
curiosity.
Head of Client Services, Jenny
Steward explained:HMP Altcourse
in Fazakerley provided the venue
for the most unique networking
event weve ever had and with
more than fty delegates present,
it clearly garnered the interest of
members, providing them with
the opportunity to witness rst-
hand the tremendous work being
undertaken behind bars to engage
and rehabilitate offenders.
HMP Altcourse was the rst
designed, constructed, managed
and nanced private prison in the
UK and receives adult male and
young offenders from Merseyside,
Cheshire and North Wales with
over 1200 inmates currently on site.
Over a hearty breakfast,
delegates learnt about the fantastic
education and employment
opportunities provided to inmates
that allow them to contribute to
the prisons society. Inmates have
the chance to gain experience
in textiles, welding, train track
maintenance, automotive repair
and carpentry. Having the
opportunity to speak directly to
prisoners gave a fresh insight
into life behind bars and how the
use of enterprise and business
skills have been used to help
them improve their lives, their
environment and their future
prospects outside the prison walls.
A walking tour of the facility
demonstrated the existence of a
close-knit community and a healthy
amount of respect between guards
and prisoners that challenged
many of the preconceptions of the
prison that people may have had.
Feedback to the event has been
overwhelmingly positive and the
opportunities for businesses to
engage in activities at Altcourse
are plentiful. Contact John Arnold,
Head of Enterprise and Training
0151 522 2119 and nd out how
you could benet from the skills
and abilities of this very unique
workforce.
Locked-in networking in Area 51
20 SKILLS AND TRAINING
ADVERTISING FEATURE
THE Health and Safety (First-Aid)
Regulations 1981 require you to
provide adequate and appropriate
rst-aid equipment, facilities and
people so that employees can be
given immediate help if they are
injured or taken ill at work. What
is adequate and appropriate will
depend on the circumstances in
your workplace.
St John Ambulance, the nations
leading rst aid and health and
safety organisation, has found
many employers are inadvertently
breaking health and safety laws by
not training the required number
of staff in rst aid. A recent survey
carried out by St John Ambulance
discovered 79% of businesses
experienced periods of time where
no trained rst aiders were present
in the workplace leaving staff at
risk if a workplace accident were
to occur.
First aid can be the difference
between a life saved and a life
lost. Its vital people have rst aid
skills in the workplace at all times.
said Stephanie Littler from St John
Ambulance In the case of cardiac
arrest, if someone is not there to
start CPR before an ambulance
arrives, the chances of survival are
very slim.
She continues: A company
without a recognised trained
rst aider puts the wellbeing of
staff at risk as there is always a
possibility of accidents or sudden
illness in a workplace, whatever
an organisations size. Inadequate
cover will mean an employer is in
breach of their legal obligations.
Our research suggests that the
Health and Safety Executives
(HSEs) new guidance, introduced
in October last year, has yet to be
fully embraced. Businesses with
inadequate rst aid cover in place
may also be invalidating their
workplace insurance policies.
To protect your organisation,
St John Ambulance is advising
North West businesses to
use a HSE-approved training
provider for their rst aid and
health and safety training. Visit
www.sja.org.uk/comply for free
advice on health and safety
issues or call 0844 770 4800.
The importance of first aid training in the workplace
For thirty years LArche has offered care and support to vulnerable adults in Liverpool.
However, to quote Bob Dylan, the times they are a changing. Liverpool City Council is in the
process of introducing a more person centered funding model, which means that the day
centre run by LArche Liverpool will no longer be guaranteed grant funding. This has given
us the opportunity to embark on a new and exciting project called THE ARK@LARCHE !
The Ark@ LArche is a social enterprise that
aims to provide employment,training and
volunteering opportunities for people with
learning difficulties.
The company aims to directly employ people
with learning disabilities and aims to equip
others with skills and experience to enable
them to move into employment elsewhere.
The Ark@ LArche produces greeting cards, including corporate Christmas cards, candles
and weaving products. Future plans include a handyman service and the development of a
community caf and linked horticultural project.
In each of these projects people with learning difficulties will either be directly employed,
volunteering to gain experience of work or receiving training to enhance their employment
prospects. People with learning difficulties need opportunities to develop their skills and
confidence before moving on to other employment. It is our aim that everyone involved will
have ownership of the social enterprise and be included in the decision making process.
Come and see what we are doing and be part of this exciting new venture!
Contact: Andrew Lawler The Ark @Larche, Lockerby Road, Liverpool L7 0HG
T: 0151 261 0422 E: theark@larche.org.uk W: www.larcheliverpool.org
Want to become more successful?
Get it today!
Highly acclaimed, award winning trainer and coach, Alan McCarthy, Managing Director of
The Resource Development Centre is holding training in:
PrcscnIaIIon 1cchnIqucs - Gain the condence you need, punish anxiety, get results today!
NcgoIIaIIon SkI||s - Hone your techniques, increase your revenue, get that contract!
LcadcrshIp - Learn to manage change, motivate and inspire your team!
A|an has workcd g|oba||y In ChIna, USA and Furopc wIIh mu|IInaIIona| organIsaIIons such as
SIcmcns, 0rac|c, Fu|IIsuI, A||Iancc H LcIccsIcr and B1.
For a shorI IImc on|y Ihcsc 2 courscs wI|| bc runnIng on:
Wcdncsday 21sI !u|y PrcscnIaIIon 1cchnIqucs I125 pcr dc|cgaIc (Max 1uJ
1hursday 22nd !u|y NcgoIIaIIon SkI||s I125 pcr dc|cgaIc (Max 1uJ
FrIday 22rd !u|y LcadcrshIp I125 pcr dc|cgaIc (Max 1uJ
Book bcIorc 2uIh !unc and rcccIvc IhIs amazIng prIcc! Usua||y I25u pcr dc|cgaIc!
Hurry on|y |ImIIcd p|accs! Lunch Inc|udcd, Frcc ParkIng!
Ca|| 100AY on u151 2u1 824u.
Courscs wI|| bc hc|d aI Ihc prcsIIgIous InspIrc acadcmy, unII 15 connccI busIncss vI||agc,
0crby Rd, LIvcrpoo| L5 0PR.
SKILLS AND TRAINING 21
No one should die because they needed
first aid and didnt get it.
With St John Ambulance training
you can be the difference between
life and death.
To book a course, call 0844 770 4800
or email northwest-region@sja.org.uk
(quoting May.ins)
R
e
g
i
s
t
e
r
e
d

c
h
a
r
i
t
y

n
o
.

1
0
7
7
2
6
5
/
1
Here at Liverpool YMCA we know that life can
be a difcult journey. We are here to help you to
overcome the difculties that you face and assist
you in building the skills that will enable you to
achieve and maintain a tenancy of your own.
We offer programmes that can be enjoyable and
exciting as well as practical and educational. By
utilising this support you can uncover skills you
never knew you had and achieve independence,
you can full your potential in a safe and supportive
environment. We can help you to make your journey
a positive, meaningful and successful experience.
Liverpool YMCA have been working with local people
for 150 years and we believe that to grow people
need to be nourished in Mind, Body and Spirit as
represented by the equal sides of the Red Triangle.
The YMCA can also help you to access the support
you need from other agencies, colleges, training
programmes and voluntary services.
If you require any further information regarding
application please contact a member of the support
team on: 0151 600 3530 or visit our website at
Build condence
Learn new skills
Overseas projects
Time to re-evaluate
Supporting the people ...serving the people of Liverpool
www.liverpoolymca.org.uk
22 SKILLS AND TRAINING
ADVERTISING FEATURE
NEUROSUPPORT is a registered charity
providing information, advice and support
to people diagnosed with neurological
conditions including stroke, epilepsy, brain
tumours, Parkinsons, Alzheimers, motor
neurone diseases, brain or spinal injury; in
fact any condition that affects the brain or
nervous system.
Our experienced staff can offer support
to employers and their staff, to help them
understand and manage the possible
effects that diagnosis of a neurological
condition can have on an individual, the
workforce and the business itself. Our aim
is to work with all concerned to ensure that
everyone is supported to effectively carry
out their duties.
Everybody knows somebody, either directly
or indirectly, who has been affected by one
of these conditions, they are more common
than you would think. Ignoring the situation
is bad for the individual and is bad for
business. Under the Disability Discrimination
Act employers have to make reasonable
adjustments to support disabled employees,
which does not always involve a cost, but
unless you understand the nature of the
difculty it is hard to be reasonable. We can
identify what adjustments are required and
how to implement them.
As a business there are many ways that you
can benet from working with our charity;
You or your employee may want to talk to
us and get information and support for an
issue in the workplace.
You may be able to offer work placement to
people trying to get back to work following
diagnosis of a neurological condition. You
would receive support from our staff if you
chose to do this.
You might like to offer sponsorship
to an event or training course run by
neurosupport.
You might like to become a friend of
Neurosupport. A small donation of 25
per year will keep you informed about our
work and give you the opportunity to get
involved as much or as little as you like.
You could hire our accessible meeting/
conference rooms in the city centre. The
income from this enables us to continue
to provide a free service to people with
neurological conditions and their families.
To nd out more about our services contact
us on 0151 298 2999
info@neurosupport.org.uk
www.neurosupport.org.uk
Neurosupport, Norton Street
Liverpool L3 8LR
Doctor is awarded 500,000 in disability
discrimination case after employer refused to
make reasonable adjustments Source: BMJ Case Reports, 28th April 2010
Do not let your business fall into the same trap. Let us
help YOU to support YOUR employees.
RECENT years have seen successful
executives increasingly realise that the
best succession planning in business is a
combination of external recruitment and
growth of internal talent. In these times
of economic downturn, making the most
of what you have got is common sense.
Ultimately, responsibility for an
individuals career rests with that
individual; whether you or one of
your people. However, organisations
usually offer some form of advice and
support through appropriate coaching;
whether via an internal coach (often the
manager) who is part of and therefore
knows the company or a fresh-pair-of-
eyes external coach who may have a
broader view.
While youre pondering what you
need to do with your own career or
how you can ensure coaching for your
people to manage theirs heres a
fun exercise to help you assess your
career from a different perspective. All
you need is a pen, paper and a little
imagination.
STAGE ONE
Imagine that you are starring in a
movie about your career so far and
ask yourself the following questions:
What is the title?
What music is playing as the
opening credits roll?
Who are the main characters?
(Other than you, of course.)
Which actor or actress plays you?
(They dont have to look like you.)
Who designed the costumes? (What
about the sets?)
What are the basic elements of
the plot? (Write down your job
How to make your movie
and manage your career
Are you pondering what to do with your own career? Here is a fun
exercise to help you assess it from a different perspective pective
Continued on page 24 >
SKILLS AND TRAINING 23
N
e
w
C
A
M
a
n
d
D
ig
it
a
l
M
a
r
k
e
t
in
g
c
o
u
r
s
e
s
Personal interviews
making sure you are on the right level course
Craduate Foundation
helping you brush up on your marketing theory and
skip a level
Never Ieel alone
online tutorials enabling you to discuss topics and ask
questions
Always Ieel supported
an online Distance Learning 5upport team ready to
take your calls
Cet proper guidance
personal tutors to support you when you do an
assignment
Check you are on the right track
a homework marketing team waiting to mark your
answers to exam questions
5uperb tuition
Irom real marketing practitioners with current
experience, consultants, academics and examiners
Unrivalled support
IacetoIace tutoring, webinars, online and phone
support
Total hexibility
studying with us how and when you want
start anytime, anywhere
Exam revision
mock exams and proper exam revision
Exceptional results
CxIord College oI Marketing receive some oI the best
CIM results
All CIM qualihcations
New courses CAM Diploma in Marketing
Communications, Diploma in Digital Marketing and
Diploma in Managing Digital Media
Venues in CxIord, 5heIheld, Liverpool, Peading,
Brighton, London, Catwick, Milton Keynes, Birmingham,
Croydon, High Wycombe,Uxbridge and on line
A Direct 5tudy Centre Ior the CIM
What do you get Irom us?
The latest EIearning technology Irom Blackboard
webinars, course notes, text book reIerences, web site reIerences, examples and analysis
oI exam questions, selI progress tests, PowerPoint slides and podcasts to act as aide memoirs
to each section and video provided by CxIord Learning Lab
TeI: 01B65 515255
Email: |aneyoxIordcollegeoImarketing.ac.uk
www.oxIordcollegeoImarketing.ac.uk
PfliDXib\k`e^KiX`e`e^GXike\i
Distance Learnin. Part Time Evenin and BIended
Learnin !ntensive Weekends with a Difference
O
P
E
N

E
V
E
N
I
N
G

6
.
3
0
p
m
o
n
1
4
t
h
J
u
l
y
2
0
1
0

L
i
v
e
r
p
o
o
l
H
o
p
e
U
n
i
v
e
r
s
i
t
y
ADVERTISING FEATURE
AS we move out of the recession,
companies and individuals are looking at
training opportunities that will give them a
competitive edge in the global market place.
Oxford College of Marketing, specialists
in marketing education, offer professional
courses that deliver against these
demanding requirements. They are UKs
largest and most successful provider of
Chartered Institute of Marketing (CIM)
qualications offering courses at all four
levels from Introductory Certicate to the
Chartered Postgraduate Diploma.
This leading status has been achieved
by the excellent quality of service, rst
rate tuition from leading marketers and
a support team who are always there to
guide you.
The exible studying options include
intensive weekends, revision days and
distance learning supported by the very
latest on-line technology. Oxford College
of Marketing have also just launched CAM
Diploma in Marketing Communications,
Diploma in Digital Marketing and Diploma in
Managing Digital Media.
Courses in the North West are delivered
at Liverpool Hope University but as Oxford
College of Marketing has 11 other centres
throughout the UK, students are able to
attend any centre from Liverpool to Brighton!
Funding is available from a variety of
sources for employers within the Merseyside
area, with many securing up to 60% towards
the cost of the courses.
Come and join the Launch Evening at
Liverpool Hope University on 14th July 2010
to meet tutors, representatives of the CIM
and CAM, as well as current students who
are the best ambassadors for studying with
Oxford College of Marketing.
If you would like to nd out more about
this exciting event please contact diane@
oxfordcollegeofmarketing.ac.uk.
Oxford College of Marketing providing
professional courses relevant to todays needs
24 SKILLS AND TRAINING
moves, important decisions
you have taken, your
learning along the way, any
changes in attitude, etc.)
STAGE TWO
Take a step back and reect
on your answers; try to look at
them objectively. What do they
tell you? Were you the director
of your movie or was someone
else telling you what to do? Are
any patterns emerging? Is there
anything that you wish had been
different? Ideally you would do this
stage with someone who coach
you through these (and other)
questions. If not, then try to talk it
through it with someone you trust.
STAGE THREE
Now to imagine the sequel. In
other words, the movie of your
career from now on. For this, you
are denitely the director and the
only rule is that it must have a
happy ending. (Remember to think
positive!)
What is the title?
Who are the main characters?
Which actor or actress plays you?
(It doesnt have to be the same.)
Who designed the visuals?
What are the basic elements of
the plot? (Job moves, decisions,
learning and development you
will need, etc.)
What music is playing as the
end credits roll?
STAGE FOUR
Now, having created a picture of
your future career, bring it back to
the real world and set some clear
objectives to help you achieve the
goals in your sequel. Again, having
a coach or someone who can take
on that role would be helpful. In
fact, to build on the metaphor of
seeing your career as a movie, you
could see the coach as your agent;
except that they wont take 20 per
cent of everything you earn!
So, are you ready for your close-
up? Is your movie a Hollywood
blockbuster, a European art-
house lm or an amateur clip on
YouTube? Perhaps its Prt--
Porter, The Devil Wears Prada or
Coco Before Chanel. Whichever it
is, hopefully this exercise has got
you thinking (positively, of course!)
about where you career will take
you next.
T|e ,est||oos Executive Master in Business Adninistration
(o||-t|e aoo ,at-t|e) |s oes|oeo to eoab|e aoaes to a'e a
state|c coot|bot|oo to t|e| oao|sat|oo acoss a aoe o bos|oess
ooct|oos |o a ast ov|o eov|ooeot. T|e ,oae a|s to
oeve|o, |o ,at|c|,aots aoa|t|ca| ab|||t|es as .e|| as esseot|a| aoae|a|
s'|||s, soc| as tea .o'|o, |eaoes||, aoo eect|ve cooo|cat|oos.
/o ab|||t to |ote,et oata |s a|so oeve|o,eo t|oo| soc| ooo|es as
t|e aoaeeot o |a'et|o, |eo,|e, C,eat|oos aoo |ooat|oo.
T|e |ecot|ve |3/ |s ecoo|seo b t|e C|ateeo |aoaeeot
|ost|tote aoo soccesso| co,|et|oo .||| coot|bote to C|ateeo
|aoae Statos. \e a|so oe a |3/ |o |a|t|e |ote,|se.
|3S a|so oes a .|oe aoe o ,oess|ooa| aoo ,ostaooate ,at
t|e ,oaes |o.
/ccooot|o aoo ||oaoc|a| |aoaeeot
oao |esooce |aoaeeot
|ooat|oo aoo ||ba |aoaeeot
|a'et|o
january and 5eptenber intake.
|ve oo career
a boost |o 20+0
|o ot|e oeta||s ,|ease cootact t|e 3|\ /o|ss|oos Tea oo
te|. 0151 231 3999 o ea||. bIwadnissions@Ijnu.ac.uk ooot|o eeeoce LXM57.
/|teoat|ve|, oo cao v|s|t t|e .ebs|te at www.Ijnu.ac.uk/Ibs
LiverpooI Business 5chooI (LB5) has an estabIished reputation
for providing high caIibre Managenent progrannes.
> Continued from page 22
We provide the following courses from our purpose
built modern training centre at City Point, Great
Homer Street, Liverpool:
First Aid At Work Emergency First Aid
AED Training Medical Gasses Training
Physical Intervention Training (for care
and security staff, also lone workers)
All Security Industry Authority courses
(Close Protection, Door Supervision,
Security Ofcer, Vehicle Immobilisation)
We run regular courses from our centre or can run
in house courses for your staff at times that suit you,
including evenings and weekends.
We also offer instructor development partnerships
for those looking to deliver training and substantial
discounts to organisations who work in partnership
with us to train their staff over a longer periods.
Detailed course information can be viewed at
www.nstc.org.uk
Whatever your training requirements, please contact
us for a no obligation discussion and free training
needs analysis on 0845 4746782 or sales@nstc.org.uk
NSTC is Liverpools leading provider of
work based safety and security training
PARTNERS 25
EMPLOYEES who are off sick
for longer than seven days now
receive fit notes instead of
sick notes from their GPs.
It is a major change thought
likely to revolutionise the
culture of workplace absence.
From April 6th this year, GPs
were given more flexibility in
the way they can deal with
patients asking if they are fit
to work. This could benefit all
employers, including members
of Liverpool Chamber of
Commerce.
In the past, with the old sick
note, doctors had to decide
whether or not a person was
too sick to work. With the fit
note, doctors can now advise
patients if they are not fit for
work or if they may be fit for
work taking account of the
following advice.
A GP can suggest ways of
helping an employee to get
back to work and this might
mean discussing different
options including a phased
return to work, flexible
working, changed duties or
adaptations at work.
Keeping people in work
can help their physical and
mental wellbeing. Studies
show that work is good for
health and prolonged sickness
absence can produce spiralling
problems such as isolation, loss
of confidence, mental health
issues, de-skilling and social
exclusion.
For the employer, sickness
absence can cause problems
within a company, such as
loss of productivity, continuity
and, in the worst cases, loss of
business or the ability to meet
deadlines.
While the move from sick
notes to fit notes clearly
represents a big change for
employers and employees
alike, the long-term benefits
can only be realised if the new
policy is part of a fundamental
shift in workplace culture.
Employers are now
being asked to take more
responsibility for the health and
wellbeing of their staff, and
providing healthcare benefits
for employees could help them
to achieve this.
To help employers maintain
a health workforce Westfield
Healths Chamber Primary
Health Plan is available to
all members of Liverpool
Chamber. It provides money
back towards the cost of
dental treatment, eye care,
physiotherapy, acupuncture,
chiropractic treatment and
diagnostic consultations.
The Chamber Plan provides
fast access to MRI, CT and
PET scans, which can detect
conditions early at a potentially
treatable stage, including
serious illnesses such as heart
disease, brain disorders and
cancer.
Employees can also access a
24-hour freephone counselling
and advice line and up to
six face-to-face counselling
sessions.
In addition, a GP telephone
consultation benefit enables
employees to speak to a fully
qualified UK GP at a time
convenient to them.
For more information about
the Chamber Primary Health
Plan, please visit www.
westfieldhealth.com/chamber
or call on 0845 602 1629,
available 8am to 6pm, Monday
to Friday.
Fit notes aim to keep people in work
CASE STUDY: MANDO GROUP
WEB consultancy company
Mando Group introduced
Westfield Healths Chamber
Primary Health Plan, more
than three years ago, as a
way to attract and retain staff.
The company, which
has its head office in
Liverpool as well as offices
in Manchester and London,
currently employs 49
people and is seeing the
benefits of investing in
the health of its staff.
Mando Groups Commercial
Manager, Andrew Wishart,
explained: Mando
introduced the Westfield
Chamber Plan in September
2006. We were looking for an
employee benefit that would
help to attract and retain
staff, which at the same time
would give the company a
boost.
The main benefit of the
plan for our employees,
judging by feedback, has
proven to be the financial
help towards dental and
optical care. This has led to
an increase in the number of
employees seeking regular
dental and optical check-ups,
which is great.
The plan eases the
financial burden of any
subsequent treatment,
making employees more
likely to seek help. This has
long-term benefits for the
employee and the company
in reducing sickness levels
and absenteeism.
LOCAL athlete and Olympic
swimmer, Steve Parry will
be firing the starting pistol
for the Liverpool Chamber
5k Team Challenge on
September 12th.
Steve, who competed in
both Greece and Sydney,
winning Britains first
Olympic swimming medal
in eight years at Athens
Olympics in 200-metres
butterfly, said: I want to run
the race as well as start it!
Last year over 1000
runners took part in this
fun race along Liverpools
iconic waterfront. This year
enquiries have already
starting to come in from as
far away as the Republic
of Ireland, where several
keen teams of runners are
gearing up to run the event.
To participate, businesses
must enter teams of four with
at least one female member.
Organiser, Alan Rothwell
commented: Come down
to Liverpools impressive
waterfront and run 5K with
your work colleagues. You can
compete against other teams
within your organisation or
perhaps raise a team to beat
your industry rivals!
You can raise money for
charity, either Sunflowers
nominated as this years
charity or you might have a
favourite company charity that
you would like to support.
Enter your team online at
www.runliverpool.org.uk
Olympian to start 5K
26 LEGAL
ADVERTISING FEATURE
WHEN we embark on Marriage we do it with
good heart and in good faith, and assume we
will be together with our partners for the rest
of our lives. The reality is rather different and
sadly Divorce has become more and more
common, causing major problems for those in
business for themselves.
The three main Scenarios are as follows:
1. Husband and Wife work together.
2. One spouse works in the Business,
the other stays at home.
3. One spouse owns a Business
prior to Marriage.
For points 1 and 2, it is important to
understand that any nancial settlement will
include a valuation of the Business (as this is
deemed one of the assets of the marriage),
this will be determined by a number of things,
including current market conditions, the
accounts of the Business and various other
factors,
For point 3, this is where a prenuptial
agreement will play its part, and is especially
important if a Business has been a family
business of one of the parties for a period of
time. Although Pre-nups are not considered
legally binding, the courts are certainly
attaching more weight to them when it comes
to complex nancial issues. At the time of
writing this article, the legal community
are awaiting a landmark decision on a case
(Radmacher v Granatino) which could give
real direction to the courts on how to treat a
prenuptial agreement.
We at Tracey Miller Family Law specialise
in Divorce & Judicial Separation, Financial
Settlements, Civil Partnerships and Prenuptial
Agreements.
The difference between TMFL and other
solicitors is that we are the Only Mobile Family
Law Firm in The North West , which means We
Come To You Wherever and Whenever 7 DAYS
A WEEK. The big advantage for Business
People is that we can arrange to meet you at
your Business Premises or at a place which
is convenient to you, thereby reducing the
disruption to your working day. We also Offer
an ENTIRELY FREE OF CHARGE, NO TIME
LIMIT, INITIAL CONSULTATION.
For further information visit our website on
www.traceymillerfamilylaw.com
Contact us on Tel No: 0151 515 3036
Mob 1: 07780 617217
Mob 2: 07917 055 229
The nightmare scenario Divorce v Business
AN Employment Appeals
Tribunal (EAT) ruling will provide
some comfort to companies that
decide to switch longstanding
providers of professional
services, where that provider has
employed staff solely to work on
the clients account.
Ward Hadaway Solicitors had
acted for the Nursing Midwifery
Council (NMC) for a number
of years and built up a team
specically to service the work
it received from the NMC.
Then the NMC decided, going
forward, to use another rm,
Capsticks.
According to John Hassells,
employment partner at KBL
Solicitors, Ward Hadaway
argued its team of employees
[should be] transferred to
Capsticks under the Transfer
of Undertakings (Protection
of Employment) Regulations
2006 (TUPE). If this argument
was successful it would mean
Capsticks inherited the relevant
employees and associated
employment liabilities.
Under the TUPE, Hassells
explained, where there is
transfer of activities from one
contractor to another and
there is also an organised
grouping of employees
working on those activities
before the transfer, their
employment will transfer to the
new contractor with protection
under TUPE. Thankfully the
EAT upheld an earlier tribunal
ruling that Ward Hadaways
employees did not transfer to
Capsticks because the NMC
had allowed Ward Hadaway
to nish the work and les
it had been given. In other
words it had run off that work.
As Ward Hadaway nished
off the work it had and it was
not transferred to Capsticks
solicitors, the tribunal
determined there was not
transfer of employees. Even if
this was not the case, the EAT
said there still would not have
been a transfer because the
activities Capsticks performed
were not fundamentally the
same as those performed by
Ward Hadaway.
The result is a good one
for most companies that
employ lawyers, accountants,
PR agencies etc and the
providers to which they decide
to transfer their contracts. It
is not, however, clear-cut and
the judgment leaves enough
questions unanswered for other
rms to try their hand after
losing contracts.
Could we yet see a case in
which a new professional service
provider is nonsensically forced
to take on the team employed
by the previous incumbent? This
ruling makes it less likely but not
impossible.
A step in the right direction
Tribunal makes the right decision but doesnt provide certainty
LEGAL 27
ONE of the regions leading
law firms Kirwans has unveiled
a new Managing Partner and a
new look.
Simon Gibson, 32, becomes
one of the youngest managing
partners in the country, having
previously been the youngest
partner of a law firm in the UK
when he was just 25.
Kirwans founder, David
Kirwan, remains as Senior
Partner, and will work closely
with Gibson, who will have day
to day responsibility for the
management of the firm.
Fee income at the firm grew
by 10 per cent last year and is
forecast to grow by more than
30 per cent during the current
financial year.
Kirwans, which has ofces in
Liverpool and Wirral, has nine
partners and more than 80 staff.
The announcement of
Gibsons elevation to
Managing Partner coincides
with the launch of a new brand
for the firm. This is being
rolled out in a new website,
advertising campaign and a
number of other marketing
initiatives.
Gibson, who is based at the
firms Liverpool office on Water
Street, said: Kirwans is one of
the most established firms in
the region with clients locally
and nationally.
My job is to ensure that
Kirwans is seen as a genuine
national provider of legal
services.
We believe in innovation,
cutting edge technology and
harnessing and developing
the talents of our people. The
rewards available to the best
people compare favourably
with the regions biggest firms.
We provide the complete
range of legal services to
businesses and individuals at
competitive prices.
David Kirwan said: Simon
Gibson has played a hugely
important role in the growth
and success of Kirwans during
the past seven years and
his promotion to Managing
Partner is fitting reward.
We believe we are well
placed to compete locally
and nationally in an ever more
challenging legal marketplace.
We have just enjoyed our
best ever year and are currently
recruiting a number of terrific
new lawyers who will help us to
achieve the ambitious targets
we have set ourselves for the
coming years.
Simon Gibson named managing partner
at Kirwans after best ever year
ADVERTISING FEATURE
Whether its in your business or private life you
just never know what card life will deal you
next. Thats when its good to know you have
all the knowledge and support of one of the
regions most established law firms to call on.
Our dedicated teams offer the complete business
and personal law service covering everything
from commercial, housing and employment law
to moving house, divorce and wills and estates.
Life is already complicated so next time you need
a law firm call Kirwans - were designed for life.
Freephone: 0800 525035 www.kirwanssolicitors.co.uk
10%Discount
*
ON ALL LEGAL SERVICES
FOR CHAMBER MEMBERS
*offer valid until 1st September 2010
To take advantage of this great offer simply
email: info@kirwanssolicitors.co.uk and quote
the code COM and claim your discount.
Life may not be simple
but choosing the right
law firm is.
We believe we
are well placed to
compete locally
and nationally
in an ever more
challenging legal
marketplace.
28 LEGAL
ONE of Liverpools well-
known solicitors has been
appointed chairman of the
lawyers section of the National
Association of Specialist Dental
Accountants (NASDA).
Ray Goodman, senior partner
at Goodman Legal on Rodney
Street, will head up the group
of specialist dental lawyers,
which was formed to work
alongside NASDA to make it
easier for dentists to select
and appoint complementary
specialist advisors.
Mr Goodman, who has more
than 25 years experience in
acting for dentists in practice
acquisition and disposal,
described NASDAs membership
as a badge of excellence. He
added that two of the groups
main priorities were to develop
standard contracts for the
buying and selling of dental
practices to help to promote
speedy and robust sales and
also to develop the members
expertise in this specialist eld
of legal work.
He said: The important
part of the lawyers group of
NASDA is that it is the only
UK forum where specialist
dental lawyers get to exchange
information and experience.
The fact it is part of NASDA
gives it additional benet to the
accountants and the lawyers
involved because there is a
huge amount of cross over with
the work that they both do.
NICHE family law practice,
Heaney Watson has announced
its acquisition of the family
department of Adams Taylor
Solicitors in Manchester.
The acquisition sees the rm
build on its strong base of three
ofces in Liverpool and one
in the Spinningelds area of
Manchester.
The acquisition will mean
that the rm will now base its
Manchester operation at St John
Chambers, St John St.
Liza Watson, Managing Director
of Heaney Watson, commented:
We are delighted to welcome
Adam Taylors Solicitors to Heaney
Watson and to have a greater
presence in Manchester. Sue
Taylor has a committed team of
family lawyers and the expansion
marks a very exciting time for the
Heaney Watson team.
LEADING Merseyside law rm
Morecrofts has appointed three
new Solicitor Associates.
Gaynor Lanceley, Helen Dring
and Mark Fergusson will now
join three other associates
at the well-established rm,
which provides a wide range
of services in areas such as
commercial company law,
property, insolvency, dispute
resolution, probate and all
aspects of family law including
resolving disputes by mediation
and collaborative law.
Morecrofts managing partner
Helen Broughton said: We aim
to bring a fresh and dynamic
approach to Liverpool and
also the North Wests legal
services and these three people,
with their backgrounds and
knowledge, are very welcome
additions to our team.
THE holiday season
is upon us and local
solicitors are already
seeing an increase
in enquiries from
disappointed holiday
makers. In the wake
of the volcano ash
disruption and incidents such as
the recent bout of illness on the
Boudicca cruise ship, Liverpool
law rm Brabners Chaffe Street
is reporting an unusually high
number of enquiries concerning
ruined holiday plans.
Paul Lunt, litigation partner
at Brabners Chaffe Street, says:
Holidays are extremely important
to most people who often spend
all year planning for their break.
Understandably, they feel very
strongly when things go wrong
through no fault of their own.
A common problem in advising
disappointed holiday makers is
that they often feel the amount
of compensation provided for
is inadequate or that it doesnt
properly reect the level of upset
and distress caused
to them. In some
circumstances, there
are regulations that will
cover direct costs such
as accommodation
costs for those that are
stranded but the actual
compensation for a ruined holiday
can be fairly meagre.
Only weeks ago, the Court of
Appeal reviewed the level of
compensation to be awarded
in ruined holiday claims. It
acknowledged the rather low
awards given by the courts but
did little to change the position.
One of the highest awards
for the distress of a ruined
honeymoon was only 4,406.
Run of the mill ruined holidays
have typically attracted between
80 and 1800 says Lunt.
Holiday makers are advised to
look very carefully at the level of
cover on their travel insurance
to make sure that they will
be adequately compensated
should anything go wrong.
Morecrofts Solicitors appoint
three new associates
Ray Goodman becomes chairman of the lawyers section of NASDA
Brabners Chaffe Street reports
increase in holiday claims activity
Heaney Watson
celebrates acquisition
The Heaney Watson team (from left to right) Directors Tracey Winstanley
and Simon Heaney with Managing Director Liza Watson and new Director
Ruth Kearns.
(L-R) Gaynor Lanceley, Mark Fergusson and Helen Dring
TRANSPORT 29
THE opening of a new MtoGo retail outlet
and ticket unit at Hooton station heralds an
investment of almost half a million pounds in
three Wirral stations.
Improvements at Hooton also include a fully
accessible toilet, along with a new waiting shelter
on the Liverpool bound platform.
Rock Ferry and Meols stations are also to
benet from the improvement scheme which
has been jointly funded by Merseytravel
and the National Stations Improvement
Programme (NSIP). In all, seven stations on
the Merseyrail Network have received funding
through the NSIP.
Hooton and Rock Ferry stations will also benet
from the provision of secure cycle parking later
this year, funded from a successful 1 million joint
bid by Merseytravel and Merseyrail to become a
National Cycling Demonstration Train Operator.
Earlier this year, Ormskirk station was the
rst station in the country to benet from an
investment of 500,000, plus 200,000 from
Merseytravel, as part of an overall 1.6m
refurbishment programme.
KLMS popular city hopper
service is now running four ights
a day from Liverpool JLA.
The increased frequency brings
extra capacity to the route and
creates a schedule that will
increase long haul connectivity
via KLMs award winning hub,
Amsterdam Airport Schiphol.
These improvements come just
over a year after the inaugural
route launch and are testament
to KLMs commitment to the
Liverpool region.
Commenting on the new
ights, Boet Kreiken, KLM City
Hoppers managing director
says: The new and improved
schedule is great news for
Liverpool. This additional ight
is a testament to the strength of
our service from Merseyside and
our improved schedule allows
faster connectivity.
Neil Pakey (pictured inset),
Peel Airports group deputy CEO
adds: Over the past year KLM
has given the
regions business
community the
opportunity
to start long
haul journeys
to hundreds
of worldwide destinations from
the convenience of their local
airport. This additional service
will give travellers even greater
exibility and choice of long haul
destinations, as well as helping
to improve the standing of the
Liverpool city region on the world
stage which is great timing
knowing that the team are out
promoting just that over at the
Shanghai World Expo right now.
RYANAIR are now running a
new route from Liverpool John
Lennon Airport (JLA) to Szczecin
in North East Poland bringing the
number of destinations in Poland
served by Ryanair from Liverpool
to seven.
JLA is now on level terms with
London Stansted as the top UK
airport for choice of destinations
to Poland.
Robin Tudor, Head of PR for the
Peel Airports Group commented,
Liverpool is now by far the market
leader when it comes to services
to Poland outside of London, with
more departures, more capacity
and more destinations.
Stations benefit from cash boost
Pictured at Hooton Station are (left to right)
Peter Morton and Councillor Mark Dowd
KLMs Fab Four daily flights from JLA get underway
JLA becomes top UK airport
for Polish destinations
Buon Giorno to Ryanairs
newest Italian flight
(L to R): Boet Kreiken, Neil Pakey and Anko van der Werff celebrate ahead of
the KLMs newest departure from JLA.
LJLA celebrated Italian style with
passengers departing on Ryanairs
latest new route, to Trapani on
the Italian island of Sicily, with
top Italian restaurant Il Forno
kindly laying on typical Sicilian
cuisine for the 150 passengers.
Liverpool now serves
seven Italian destinations.
Katie Smorthit, JLAs Head of
Marketing commented, With
a large number of Sicilians
travelling on this ight this route
looks like it will be popular
not only with the regions
holidaymakers, but also Italians
living here in the North West or
visiting this region too.
Il Forno Head Waiter Luigi Buonincontro, JLAs Katie Smorthit, Ryanairs Maria
Macken and Il Forno Restaurant Manager Piero Palermo all on hand ready to
serve passengers jetting off to Sicily.
30 EDUCATION
We ensure the best preparation for the next step
in your childs education and are committed
to meeting the needs of every child to ensure
happiness, condence and success.
Small class sizes
Outstanding pastoral care
Extended day
Exciting diverse extra curricular activities
Feeder school for local independents
Crested status for Dyslexia
For further details
Tel: 01695 573254
or visit
www.mountcarmelschool.co.uk
1 Aughton Park Drive
Aughton Park
Ormskirk
L39 5BU
MOUNT CARMEL SCHOOL
..making a difference
Runnymede St Edwards School
A Catholic, Co-educational, nursery, pre-prep. and prep. school with a tradition of
academic and musical excellence, sporting achievement and outstanding pastoral
care for children aged 3 - 11 years
For a prospectus or personal tour please contact the Admissions Ofcer at
North Drive, Sandeld Park, Liverpool L12 1LE
Tel: 0151 281 2300 www. runnymede-school.org.uk
e.mail contact@runnymede-school.org.uk
Runnymede St Edwards School is a leading Catholic
Co-educational Independent Day School.
Here at Runnymede, we aim to develop the whole
child, laying the foundations for well-balanced,
condent individuals who are healthy in mind,
body and spirit. Our professional staff plan for
childrens progress and learning in accordance
with national guidelines. We are a school with a
proven track record of academic excellence, a
fantastic range of extra-curricular activities and an
atmosphere of openness and understanding where
your child can ourish.
Runnymede is also Choir School to the Metropolitan
Cathedral of Christ the King, Liverpool.
C
h
a
l
l
e
n
g
e



I
n
s
p
i
r
e



S
u
p
p
o
r
t
FOR over a hundred years
students have been sitting down
in January and June to take the
13+ Common Entrance exam
to gain entrance to their chosen
senior school at 13.
Nowadays while most students
move to their secondary schools at
11 many of the old boys schools
have maintained a strong emphasis
on a 13+ intake. Around 80% of
pupils in independent prep schools
take the Common Entrance exam
set by the Independent Schools
Examinations Board on behalf of
the sector.
Before taking the exams pupils
and parents are asked to pick their
rst and second choice senior
school. The completed exam
scripts are sent to the rst choice
schools to be marked. This school
has absolute discretion as to
whether or not a pass is achieved
and a place is secured. If a place is
not offered the exam papers can
then be passed onto the second
choice school. The pass mark varies
from school to school and can
differ from 50% to 60%. It is always
a good idea to enquire with the
school directly.
Searching for Independent
schools that match your criteria has
never been easier thanks to the
Independent Schools Council (ISC)
with our personalised advanced
school search. This online school
search allows you to use more
specic criteria in your search for
a school. You will nd the search
particularly useful if you have more
specic criteria including: school
location; gender; day/boarding;
subject and sports offered by the
school; Examinations (including
in Scottish schools); Religious
afliation; and School fee assistance.
If you have any queries relating
to the Personalised Advanced
School Search or Common
Entrance then do not hesitate to
contact the ISCias (Independent
Schools Council information &
advice service) team directly on
0845 SCHOOLS (7246657) or
information@isc.co.uk.
Common entrance: a gateway
to independent education
LIVERPOOL BUSINESS FAIR 2010 31
HUNDREDS of businesses from
across the region ocked to
Liverpool Town Hall for the ninth
annual City of Liverpool Business
Fair on Tuesday 23rd March.
As well as attending the Business
to Business exhibition, visitors were
able to benet from free Marketing
Clinics delivered by the Chartered
Institute of Marketing and Speed
Networking Sessions as well as the
opportunity to Ask the Experts on
topics including Sales & Improving
Sales Performance, HR / Health &
Safety Law, Finance / Tax Issues
and Driving More Trafc to your
Website.
The exhibition itself featured 80
companies from a broad Business
Spectrum with everything from
High Street Banks and Government
bodies to emergency locksmiths
and cab companies represented.
The huge range of support
services available to businesses was
also highlighted, with more than
10 of the exhibiting companies
providing free or subsidised
information and support on major
issues such as Manufacturing,
Employment, Emergency Planning
and Environmental Efciency.
Kathy Haines of Event
Organisers Liverpool BA said
Were really pleased that this
years event was the biggest ever
with 80 companies exhibiting and
over 700 business visitors attending
on the day. We always have a wide
variety of different business sizes
and types participating at the event
but feel this years exhibition was
the most diverse we have had in
terms of the numbers of companies
exhibiting and the range of sectors
represented.
At a time when the economy
has been on everyones mind its
really good to see so many local
businesses getting out there and
being proactive in raising their
prole, making new contacts and
generating sales.
Hopefully we can build on this
and make next years event - which
will be the tenth City of Liverpool
Business Fair - even bigger!
A programme of Informative
Seminars & Workshops (Sponsored
by National Apprenticeship Service
and their local partners Riverside
LEC and Dingle Opportunities)
also ran throughout the day
with Seminars including How
Apprentices can make your
business more effective, productive
and competitive, Pricing to
Maximise Sales and Prots and
How an SME can win a Public
Sector tender in 45 minutes.
And for those who needed
a bit of light relief after all that
serious business, there was the
opportunity to have a free head
and back massage from Cloudnine
Bodyworks and browse the original
art and board games displayed by
local Artists and Game Inventors,
Adrenaline Brush.
For more information visit
www.businessfairsuk.com
or call 0151 709 8932.
Liverpool Business Fair 2010
W
orld
closs
g
r
a
p
b
i
c
s
on
your
doorslep
Tel. O151 7O8 8OO - Fmoil. info_c3imoging.co.uk
ouldoor l prinl l grophics l services l reloil l hordwore l exhibilions
ga,||:
|aa:.a'|:a,
www.c3imaging.ccm
11O-11/ Duke Sl, Liverpool, L1 5l0
If your teams feeling blue, can your
business be in the pink?
Call our free adviceline for information on a wide range of issues, such as
reducing absenteeism, improving staff health, morale and productivity
and help your business look forward to a healthier future.
Call us on 0800 0 77 88 44
and take the rst step to a healthier business
www.health4work.nhs.uk
32 ENERGY AND THE ENVIRONMENT
Knowsley Environmental Services Limited
Ofce 4. Barclay Business Park, Wareing Road, Aintree
Industrial Estate, Merseyside. L9 7AU
Telephone: 0151 5210692 Fax Number: 0151 524 2580
Email: paulmuldoon@btconnect.com
Web Site: www.knowsleyenv.co.uk
The Control Of Legionnaires Disease:
ARE YOU UP TO DATE?
SecialisIs ln waIer hygiene VanagemenI kegimes Io VeeI
All h.S.L A.C.0.P. L8 kequiremenIs
Legionella ConIrol 6 waIer hygiene kisk AssessmenI Programs
Cold waIer SIorage Iank kelacemenI works Io wkAS
kequiremenIs
SecialisIs CoaIing 6 8uIyl Lining Iank keIurbishmenI works.
AnIiscalding VanagemenI 6 lnsIallaIion Io N.h.S. Care
SIandards kegulaIion 008 I.V.V. Scheme 3.
Ihermal lnsulaIion 6 8uilding Services
waIer kegulaIion 8ack Sihonage Comliance.
For Further Assistance Ring
Paul Muldoon On 07789 557 995
ACCA (the Association of Chartered
Certied Accountants) says that it
is not just large businesses who can
be sustainable and responsible.
According to the Carbon Trust,
in the UK, Small and Medium
Sized Enterprises (SMEs) generate
a quarter of carbon dioxide
emissions a year. So they have
a part to play in sustainable
development (SD) and Corporate
and Social Responsibility (CSR).
ACCA offers a series of various
activities SMEs can incorporate
into everyday business processes
to ensure that sustainability is
integrated into all levels of the
organisation. These can include:
Implementing energy efciency
measures
Reducing paper use
Employee satisfaction
Education of employees on
sustainability issues.
In its recent policy document
called Going Concern? ACCA
says that SMEs account for the
majority of economic activity. For
example, in the EU, there are
approximately 23 million SMEs,
constituting 99% of all enterprises.
The sector generates two-thirds
of all private-sector jobs, some 75
million and more than half (52%) of
private-sector turnover is generated
by SMEs.
From its Going Concern?
report ACCA makes a number of
recommendations, such as:
*Governments should review
the incentives provided by SME
corporate taxation systems to
increase the propensity of the
SME sector to invest in cleaner
technology
*SMEs should become more
proactive in the unfolding CSR
debate and increase their prole
and contribution within the growing
number of initiatives, guidelines and
standards being developed
*Governments should produce
guidance to help SMEs measure
their key environmental and social
impacts
*Global Reporting Initiative (GRI)
should develop a more accessible
version of its current sustainability
reporting guidelines for smaller
organisations.
SMEs can be sustainable
BUSINESS CRIME 33

Here to protect your business from
any unexpected losses
Fully qualied and licensed to SIA approval
uniformed guards
Tailored service to suit your needs
24 hour / Part time / Peak & off Peak Cover
24 hour support
Static and Mobile Guards
Key-holding & Alarm Response
ATR Security Services Ltd.
has the exibility to give you cover
when you need it and will help you
work within your budget. We can
offer your business long or short
term cover to suit your requirements.
ATR Security Services Ltd is
dedicated to quality and service.
For further information
please call 0151 222 3992
or email
info@atrss.org.uk
ATR Security Services Ltd. A
THE National Security Inspectorate
(NSI) is leading a drive to further
raise security guarding standards
with the launch of the Contract
Quality Marque (CQM) scheme
The scheme is designed
to show that individual
contracts for security guarding
have achieved a higher
standard than those currently
recognised in the industry.
The scheme criteria incorporates
and builds on those already
required for achieving ISO 9001
and the relevant British Standards,
with the prerequisite that the
company is a Security Industry
Authority Approved Contractor.
Supported by the British
Security Industry Association,
Skills for Security and other key
industry representatives, it is
designed to demonstrate to
customers that the security ofcers
contracted to them receive the
benets of improved terms and
conditions, including training and
development opportunities.
The CQM can also provide a
benchmark for tender documents
and provides assurance that
contracts are being set to the
highest standards available.
The CQM is a unique scheme
that has been developed to
show customers that specic
security guarding contracts
have achieved a higher
standard than those currently
recognised in the industry.
The scheme is open to any
security guarding company that
can meet the CQM criteria and
is not restricted to NSI approved
companies. It is awarded for
individual customer contracts
with the agreement of both
the customer and the security
guarding company.
After the initial assessment
of the contract by NSI, annual
inspections will be conducted
to ensure both the security
company and the contract
conditions continue to meet
the scheme criteria. In addition,
unannounced visits will provide
reassurance that security ofcers
are competent and doing what
they are contracted to deliver.
Safe and sound
ITS ofcial! Runcorn-based, and Liverpool
Chamber members, Select Security are
in a class apart. In a recent audit for their
Security Industry Authority Approved
Contractor Status, the company scored
so highly they are now in the top two
per cent of the best performing security
companies in the UK.
Business development manager Dave Potts
commented: It was an amazing score but
we havent let it go to our heads. We are not
complacent, we work on the principle that
we have to prove our quality to our clients
every hour of every day. We are aware that
any security company is only as good as its
frontline staff. We have invested considerable
resources in making sure that our clients
needs and expectations are met in full.
Acknowledged as one of the fastest
growing independent security companies
in the north of England, Select Security
has bucked the downward trend in the
economy with a succession of prestigious
contract wins. In the last 12 months they
have won contracts with Liverpool John
Lennon Airport, TNT Liverpool, Halton
Borough Council, Cheshire West and
Chester Council, St Helens Primary Care
Trust, Bruntwood Estates and The National
Trust. Last month they won a major
contract with Groundwork Cheshire.
Dave explains: It has been an amazing
period of growth and we believe our success
is having a combination of value, quality
and response, and always striving to go the
extra mile. We look to form long lasting
partnerships with our clients and we really do
believe that their business is our business.
Select employ over 300 staff and have a
range of services such as manned guarding,
mobile patrols, alarm response and key
holding. In 2009 Select became the rst
security company in the north of England to
achieve the British Standard 8406 in Crowd
Control and Event Stewarding.
An important factor in their success
has been a heavy investment in cutting
edge technology. Dave explains: We
use real time monitoring on all our sites
which means that we are able to track live
our patrols and attendance and we can
instantly pass this data onto our clients.
A consequence of Selects success has
been a proliferation of their signs around
Merseyside, Cheshire and Manchester.
Says Dave: One of our clients rang me
to say that his daughter and her friends
play a game of count the Select signs
on their way to school. It made me laugh
out loud. I told him we werent quite yet
Eddie Stobart but were getting there!
Dave can be contacted
on 01928 599928
or 07968 604978.
www.selectsecurity.info
34 ENVIRONMENT AND WELLBEING
LIVERPOOL Chamber held a
launch event at the Hope Street
Hotel to welcome its newest
and greenest member, Natural
Folk Limited.
Natural Folk is a British
company of Indian origin who
are opening a distribution and
warehousing centre here in
Liverpool. The company designs
and manufactures eco-conscious
bags and accessories for
promotions and fashion.
Their products are made with
processed jute and cotton. The
company specialises in custom
made and specially printed
promotional bags.
Natural Folk produced and
logoed the People, Planet,
Prot gift bags that were given
away at the Chambers green
themed annual dinner.
Maresa Molloy, head of policy
& information commented:
We are delighted to welcome
Natural Folk Limited to
Liverpool and into the Chamber.
The bags that they produced
for us were a great talking point
at our Annual Dinner and Im
condent that Manjir will be
able to successfully grow her UK
and European business from her
Liverpool base.
Manjir Chatterjee, managing
director said: We were looking
for a UK base to operate
our whole European market,
Liverpool was the obvious choice
because of its central location
within the UK and its direct
transport links to Europe and
beyond.
Wealthy landowners make millions in the wind rush,
screamed the headline in the Sunday Times recently.
The good news is you dont need to be a millionaire
or own a county to benet nancially from an
investment in clean, green wind energy. What many
people dont realise is just what a resource we have in
this country. The UK has 40 per cent of Europes wind,
and the Northwest of England and North Wales are
particularly blessed.
Between the monolithic wind turbines that
cause so much controversy, and the windmills
ill-advised people stick to their homes sits a range
of industrial scale turbines capable of generating
triple digit returns.
On the 1st April the government introduced
feed in tariffs (FITs). These subsidise people
that generate their own renewable energy at
their homes or businesses. For wind turbines up
to 15kw in rating you will earn 26.7p per kilowatt
hour (kwh) of electricity you generate. What is
more this income is index linked, tax free, and
guaranteed for 20 years.
Feed in tariffs are equally suitable for businesses
and commercial sites. Local company, Eco
Environments is working on a commercial project
to install six 15kw turbines for a client in the
northwest. Our customer sees the benet of
generating their own energy on site, and at the
same time showing their commitment to doing
their bit for the environment, says David Hunt,
Director but whilst doing so they are likely to see
their investment paid back in under ve years.
Natural Folk choose Liverpool
A healthy approach
Health and
wellbeing (or
how to live longer)
WHAT is health
and what is
wellbeing, and
which would you
prefer? According
to Chambers,
health is a state
of physical, mental and social
well-being accompanied by
freedom from illness or pain
whilst wellbeing is the state of
being healthy and contented.
The terms seem
interchangeable, and you could
be forgiven if you thought that
health is preferable, but are we
prepared to accept wellbeing
and still be unwell? For many,
that is reality. Many people have
long term ill health, whether
physical, mental or both despite
the best treatment that money
can buy. A choice between
wellbeing and health may exist
for some, but are we ready to
accept this?
The questions above are very
relevant to the current economic
difculties, where the state-
provided options for health and
care are under severe pressure.
What exactly does wellbeing
offer us? Is this simply coming
to terms with chronic illness?
Wellbeing could be seen as
a way to delay and prevent ill
health, but also perhaps a way
of living a contented life despite
health difculties. It is perhaps
about bringing the arts into the
science of health care.
The new economics foundation
think-and do tank have
produced a simple guide in their
5 ways to wellbeing, supported
during the Liverpool 2010 Year
of Health and Wellbeing, where
Mersey Care NHS Trust is one
of many partners. This guidance
sets out the areas of change that
we can make as individuals or
a society to improve wellbeing.
The ve ways are connect, be
active, take notice, keep learning
and give. How do we start?
Well, in the Year of Health and
Wellbeing, opportunities abound.
www.2010healthandwellbeing.org.uk
WHILE vending machines may not
be the rst thought when it comes
to healthy eating, local company,
Mersey Vend has successfully
broken the mould, discovering a
new way to promote healthy eating
and grow their business at the
same time.
For the past few years, the
Liverpool company have been
pioneering fresh fruit vending
machines. Sales Manager,
Des Flanagan explained: We
have worked with both central
government and the local PCT
promoting healthy eating for a
childhood obesity project. The
service was established ve years
ago and has been rolled out to 32
schools throughout Merseyside
and is now being rolled out to
Manchester.
We have formed links with the
JD Fruits to ensure that the freshest
fruit reaches the citys schools and
since the service has been on
offer, over a million pieces of fruit
have been consumed by Liverpool
school children. Schools who have
adopted the pioneering service get
commission back on the sales of
fruit from the vending machines.
Des was recently invited by
the Welsh Assembly to make a
presentation to them about the
unique service and following on
from this is expanding his service
into North Wales.
The fresh fruit vending service
is also available to commercial
premises and the fresh fruit
vending machines are in Liverpool
Womens hospital and the Walton
Neurological Centre, Liverpool
University faculty of law and a chain
of leisure centres.
YOU DONT NEED TO OWN A COUNTY TO MAKE
A GREAT INVESTMENT IN WIND ENERGY
NEW MEMBERS 35
New members to Liverpool Chamber March and April 2010
4D Products Ltd
7B Harlech Road, Blundellsands,
Liverpool, Merseyside L23 6XA
T: 0151 324 0038
Mr Iain McCall
A K9 Support Services UK Ltd
Suite 3, 4th Floor, City Point,
Great Homer Street, Liverpool,
Merseyside L5 3LD
T: 0845 643 6393
Mr Robert Taylor
A National Security Training
Centre (NSTC Ltd)
Suite 3 City Point, Great Homer
Street, Liverpool, Merseyside L5
3LD
T: 0845 474 6782
Mr Robert Taylor
Aprils Boutique
46 Renshaw Street, Liverpool,
Merseyside L1 4EF
T: 0151 709 4300
Brokerage Solutions Ltd
9-15 Grundy Street, Liverpool,
Merseyside L5 9SG
T: 0151 207 2082
Mr Dan Willoughby
Callprint Limited
19 Clarence Street, Liverpool,
Merseyside L3 5TN
T: 0151 709 3253
Ms Karen Lea
Caroline Oates Ltd
16-18 Newington Street,
Liverpool, Merseyside L1 4ED
T: 07787 186 838
Ms Caroline Oates
Clas Ohlson
Unit 8, Clayton Square Shopping
Centre, Liverpool, Merseyside
L1 1QR
T: 07732 206 377
Coast
7 Peters Arcade, Liverpool,
Merseyside L1 3DE
T: 0151 709 6794
Data Performance
Consultancy Ltd.
Unit 4E Newton Court, Wavertree
Technology Park, Liverpool,
Merseyside L13 1EJ
T: 0151 230 0349
Mr Brian Bishop
Hamilton Charles
Suite B West Barn, Rouge Farm,
Normans Lane, Higher Whitley,
Warrington, Cheshire WA4 4PY
T: 01925 732 868
Mr Andrew Budden
Hi Life Diners Club Ltd
Unit 3, Whitehills Drive, Whitehills
Business Park, Blackpool,
Lancashire FY4 5LW
T: 01253 608910
Ms Lisa Lund
i3 Group
18 The Parks, Newton-le-Willows,
Merseyside WA12 0JQ
T: 01942 868 640
Ms Sylvia Davies
John Turner & Sons Ltd
4th Floor, 1 Dale Street,
Liverpool, Merseyside L2 2ET
T: 0151 237 2830
Lancashire Embroidery
Lees Road, Knowsley Industrial
Park, Kirkby, Liverpool,
Merseyside L33 7SA
T: 0151 546 5161
Ms Sue Norris
Madame Foners
84 Bold Street, Liverpool,
Merseyside L1 4HR
T: 0151 709 4757
McGrath Associates Ltd
Station House, 30 Station Road,
Maghull, Liverpool, Merseyside
L31 1DB
T: 0151 520 3333
Mr John McGrath
Megacentre
241 Vauxhall Road, Liverpool,
Merseyside L5 8TY
T: 0151 207 0033
Mr Phillip Clayton
Melia Recruitment
8b Hurricane Court, Estuary
Business Park, Speke, Liverpool,
Merseyside L24 8RL
T: 0151 236 7112
Ms Laura Melia
Merseyside Tuesday
and Thursday Clubs
c/o Cheyne Gardens, Liverpool,
Merseyside L19 3PH
T: 0151 427 2709
Mr Bob Davies
Mothercare
Unit 5612 & 13 Clayton Square,
Liverpool, Merseyside L1 1QR
T: 0151 703 2260
Mr Colin Fletcher
9 Harrier Drive, Liverpool,
Merseyside L26 7WQ
T: 0151 488 0625
Mr Colin Fletcher
NCI Training
59 Mosspits Lane, Wavertree,
Liverpool, Merseyside L15 6XE
T: 0151 280 8540
Mr Darrell Young
New Horizons Global Limited
Penrhyn Road, Knowsley
Business Park South, Liverpool,
Merseyside L34 9HY
T: 0151 632 8100
Mr Duncan Grosvenor
Paparatzzi
4 Bold Street, Liverpool,
Merseyside L1 4DS
T: no phone!
Paul OHare Ltd
350 St Marys Road, Grassendale,
Liverpool, Merseyside L19 0NQ
T: 0151 427 7000
Mr Paul OHare
Red Balloon Learner
Centre Merseyside
16 Oakfield, Anfield, Liverpool,
Merseyside L4 2QH
T: 0151 263 8866
Ms Tracy Doran
Riverford Home Delivery
54 Bexton Road, Knutsford,
Cheshire WA16 0DS
T: 01565 640813
Mr Alan McInnes
Securitas Security Services Ltd
Unit 2 Redhall Court, Paragon
Business Village, Wakefield,
West Yorkshire WF1 2UF
T: 01924 382 800
Mr Darren Read
Signature Cafe Liverpool Ltd
Rapid Building, Williamson
Square, Liverpool, Merseyside
L1 1EA
T: 0151 703 0248
Mr Harry Foster
The Isla Gladstone
Conservatory
Stanley Park, Anfield Road,
Liverpool, Merseyside L4 0DT
T: 0151 263 0363
Ms Mandy Seddon
The Restaurant Bar & Grill
Halifax House, Brunswick Street,
Liverpool, Merseyside L2 0UU
T: 0151 236 6703
Mr Patrick Hall
The Restaurant Bar & Grill
Halifax House, Brunswick Street,
Liverpool, Merseyside L2 0UU
T: 0151 236 6703
Mr Andrew Wigger
TKTK Limited
125 Liverpool Road, Southport,
Merseyside PR8 4NT
T: 07771 771 217
Mr Tim Kirk
TLP
11 Pinewood Close, Formby,
Merseyside L37 2HX
T: 0800 292 2450
Mr Tom Phillips
Waterfront Magazines Limited
4 Stable Court, Water Lane,
Tarbock Green, Merseyside L35
1RD
T: 0151 487 6900
Mr Phil Harris
Westshield Limited
Waldron House, Drury Lane,
Chadderton, Oldham, Lancashire
OL9 8EU
T: 0161 682 6222
Xicon Ltd
Bank House, 1 Bank Street, ,
Warrington, Cheshire WA1 2AP
T: 01925 240342
Mr Simon Heyes
Offer to members:
25% discount off all
equipment booked with
this advert before 15th
March 2011.
With a focus on quality, Stagetex
provides a cost effective AV
equipment hire service including
PA systems, staging, projectors,
plasma screens, lighting and laptop
hire. Individual items or a complete
production solution available.
Contact:
Web: www.stagetex.co.uk
Email: liverpool@stagetex.co.uk
Telephone: 0845 388 1581
Exclusive Member to Member offers: save s
with these specially-discounted offers
INTEGR8ED SOLUTIONS is
dedicated to providing reliable, high
quality management and support
of technology infrastructures
consisting of servers, workstations,
networks, telephones and mobiles.
Our mission is to exceed
expectations with every customer.
Offer to members:
No cost Health check
available
Whats included? The ICT Health
check is an assessment of how
your ICT is helping you achieve
your organisations goals or
perhaps, getting in the way! The
ICT Health check includes:
8A visit from our expert staff to
discuss your organisations work
and to see how ICT can help.
8An audit of your current
computer network, ICT support
and staff ICT knowledge.
8A concise report containing;
short, medium and longer term
recommendations.
8A meeting to go through the
report and sign off the project..
Contact: John Crump
0845 055 0086 sales@i8sl.co.uk