EMOTIONAL INTELLIGENCE AND MANAGEMENT

INTRODUCTION:
Emotional intelligence is the ability to recognize your emotions, understand what they're telling you, and realize how your emotions affect people around you. Emotional intelligence also involves your perception of others. People with high emotional intelligence are usually successful in most things they do.Because they're the ones that others want on their team

CORE ABILITIES OF EI:

Self-Awareness: Ability to recognize your own emotions & how they affect your thoughts and behaviours Self-Management: Ability to control impulsive feelings & behaviours & managing the emotions in healthy way Social-Awareness: Ability to understand the emotions,needs and concerns of other people,feel comfortable socially & recognize the power dynamics in group or organization Relationship Management: Ability to develop relationships,communicate clearly & manage conflict & maintain good

COMPONENETS OF EI: Personal Competence how we manage ourselves?

Self Awareness knowing your strengths and weaknesses Self Regulation - trustworthiness, responsibility, adaptability, Motivation - drive, commitment, initiative, optimism, charisma

Social Competence how we handle relationships?

Empathy - awareness of others feelings and concerns

Social skills - adeptness a inducing desirable responses, such as communication, conflict management, cooperation, and leadership

MEASURING EI:
Intelligence is an ability and is measured by having people answer questions and evaluating the correctness of those answers.Emotional Intelligence can is measured by four methods

SKILLS FOR DEVELOPING EI:

EQ skill 1: The ability to quickly reduce stress.

 EQ skill 2: The ability to recognize and manage your emotions. EQ skill 3: The ability to connect with others using nonverbal communication. EQ skill 4: The ability to use humor and play to deal with challenges. EQ skill 5: The ability to resolve conflicts positively and with confidence

ANALYZING THE EI IN WORKPLACE:

Emotions- Either positive or negative.Differ from person to person based on the gender, racial characteristics Negative Emotions- Distrust the goal of an organization. If not properly dealt in an organization- Causes the loss of self esteem of the employees in an organization. Positive Emotions- Lead to High Morale, Improved Performance and job satisfaction.

EI AND LEADERSHIP:
EI helps to develop leaderships on the following way: Awareness of the emotions of self and also of others Ability to predicts various emotional situations Effective use of identified emotions Management of emotions

EMOTIONAL INTELLIGENCE AND TEAM BUILDING:

EI acts as a binding force which connects the members of a group.The ways to increase the team building Team members should know to each others Negative behavior if occurs, find the reasons for that and make the solution Decision to be known to each and every members in team Goals of the team- fulfill the organizational goal Emotions of team members accepted Problem solving rather than blaming

 Build good relationship

STAGES FOR DEVELOPING EI: Stage-1 Preparation:

a. b. c. d. e. f. g. Evaluate the organizational goal Provide the feedback Provide choices to learners Persuade employees to participate Help employees to link objectives of training with their personal goals Help employees to have positive and realistic expectations about outcome Evaluate the readiness of each employee for training

Stage-2 Training:
Select trainers who can develop positive relationship with the learners Make the programme tailor made to achieve individual goals Make each participant set clear and challenging goals Divide the goals into achievable steps Encourage trainees to participate Provide feedback to the learners Use training more effective experiments

Stage-3 Application:
Set an organizational culture that supports learning Encourage use of learned skills to improve the performance Remove restrictions, if any

Stage-4 Evaluation:
Improvement in performance

IMPORTANCE OF EQ:
EQ is the capacity to create positive outcomes in your relationships with others and with yourself (in work, school, and life).

 EQ has been associated with better results in leadership, sales, academic performance, marriage, friendships, and health.

CONCLUSION:
Emotional Intelligence is a way of recognising, understanding, and choosing how we think, feel, and act. It determines the majority of our daily actions. It shapes leaders interactions with the subordinates and understanding of themselves