Internet Booking Engine

The Planitas IBE

Information Sheet

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

Internet Booking Engine (IBE)

The Planitas IBE is extremely fast, robust and scalable and enables efficient online booking of an airlines inventory and can be integrated with any host system such as SABRE or GABRIEL. The airline uses a simple Graphical User Interface (GUI) to maintain the fares it chooses to sell on the internet and these fares can be made available to the market in a very short time. The airline can choose to offer any flights with its own IATA designator provided that it holds inventory in the host. It has a unique look to book ratio of 0:1. The Planitas IBE only interfaces with the host to create a booking which further reduces host High Speed Message costs. The system currently interfaces with both BIBIT and Realex credit card processing centres but other providers can be supported. Ticketing options include e-ticketing, ticket-on-departure or the Planitas super e-ticket solution.

Maximise return on investment

Planitas uses a relational database which contains the airlines schedule, inventory and fares data and this both minimises communications with the reservation host system and dramatically increases the speed of the IBE and significantly reduces costs.

Flexible and intuitive

The Planitas IBE follows the four-page booking sequence used by the majority of online air travel booking sites. The IBE provides an intuitive interface for the customer, making the booking process simple and very quick. Intelligent drop down menus and inter-locked calendars ensure that the customer can only select valid input parameters (e.g. routes) and dates. The customer profile functions also ensure that repeat customers do not have to re-enter their personal details. Additionally, client-side error handling allows any mistakes to be handled immediately without frustrating delays as is the case with traditional IBEs which interface with the Host System.

KEY BENEFITS
Increased online sales Reduced distribution costs bookings are direct to host so no GDS fees Unlike traditional IBEs, where lookers may cost the airline, there are no costs associated with lookers on the Planitas IBE. Ability to provide the airline with its own internet based fares and to apply discounts and/or varied fare conditions The use of Numeric AVS means that only those flights that are actually available will be presented to the customer Scalable and extensible architecture Use of leading edge technology, including Java and RDMS, provides more options for customisation. Planitas can adapt the IBE to your existing business identity and it can be delivered within a very short time frame

KEY FEATURES
0:1 LooK To BooK RATIo

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

The Host systems is only contacted when the customer submits their booking request, having selected itinerary, entered personal and payment details

FLExIBLE AND INTUITIVE

Intelligent drop down menus - calendar, routings, adult/child/infant combinations, credit card types, titles eliminates invalid selections which annoy customers Ability to review itinerary before confirmation of booking

LAST SEAT AVAILABILITY

The customer is presented with what is actually available

FoRwARD + BAcKwARD DATE SEARcH

The customer can look at alternative flight-dates (client-side i.e. without returning to the IBE server or Host)

FLExIBLE FARE SELEcTIoN

All available flights returned and all available fares presented Supports each-way pricing

cUSToMER REGISTRATIoN AND PRoFILE

The customer is only required to enter personal details once. The customer can change their profile online. The IBE provides a basic cRM database.

MANAGE BooKINGS:
Ability for passenger to display all recent bookings (made within last year). Ability for passenger to change itinerary on active bookings.

REAL-TIME cREDIT cARD VERIFIcATIoN AND cHARGE

Achieved either via the Host or rd party systems (e.g. Realex or BIBIT) No manual intervention required Inventory is only sold if payment authorisation occurs

coNFIRMATIoN oF RESERVATIoN
confirmation Page last step in booking process e-Mail optional SMS text message

INTERNAL FARES DATABASE

Facilitates web-only/net fares Facilitates discounts on fares. option to identify Service charge; Fuel Surcharge; Taxes, etc

TIcKETING
conventional ToD- Ticket on Departure IATA format e-Ticketing Planitas proprietary Super-e-Ticket

LocALISATIoN
Multi-lingual - supports multiple languages Mini-MIS allows users to track bookings made via the IBE Travel Agent and corporate versions of the IBE

HoSTS SYSTEMS
The Planitas IBE operates with any legacy Host System such as, Sabre, SITA Gabriel, corda, Mercator or Astral.

ToTAL SoLUTIoN
Planitas provides a proven ASP hosting service from state-of-the-art data centres.

IBE Input and Response Screens

HoME PAGE oVERVIEw

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

coRPoRATE SITE

LINK To PARTNERS

PRoMoTIoNAL oFFERS/NEwS

STEP oNE - INPUT ScREEN

1. SELEcT BoARD PoINT . SELEcT DESTINATIoN . SELEcT TRAVEL DATES . ENTER NUMBER & STATUS oF PAx

5. SELEcT FARE cATEGoRY

IBE Input and Response Screens

STEP Two - RESPoNSE ScREEN

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

SELEcTED DATES ARE SHADED ScHEDULE IN LocAL DATABASE No HoST coNTAcT AVAILABILITY UPDATED BY AVS To VIRTUAL PRINTER No MESSAGE coSTS FARE DETAILS DISPLAY

FARE TYPE

coNDITIoNS FoR FARE SELEcTED FARES & coNDITIoNS HELD IN LocAL DATABASE No HoST coNTAcT

STEP Two - RESPoNSE ScREEN > cHANGE FARE TYPE

cHooSE SEMI FLExIBLE FARE NEw FARE TYPE DISPLAYED

NEw FARE coNDITIoNS DISPLAY

IBE Input and Response Screens

STEP Two - RESPoNSE ScREEN > SELEcT DIFFERENT DATES

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

DISPLAY EARLIER oR LATER DATE

INDIcATES No THURSDAY oPERATIoN

No Low FARE AVAILABILITY

SEMI-FLExIBLE IS LowEST FARE FoR NEw DATES

STEP THREE - ITINERARY coNFIRMATIoN > coNTINUE AS GUEST

cHoSEN ITINERARY IS DISPLAYED DEFAULT To GUEST FoR FIRST TIME USERS

ToTAL PRIcE IS DISPLAYED

PERSoNAL PRoFILE & PIN EMAILED AUToMATIcALLY AFTER coMPLETIoN

IBE Input and Response Screens

STEP THREE - ITINERARY coNFIRMATIoN > coNTINUE wITH PERSoNAL PRoFILE

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

SIGN IN

ENTER PERSoNAL PRoFILE No. & PIN

STEP FoUR - PASSENGER DETAILS INPUT ScREEN

PASSENGER DETAILS PRE-PoPULATED

oPTIoNAL FFP ENTRY

START AGAIN

coNTINUE To PAYMENT

IBE Input and Response Screens

STEP FIVE - PAYMENT INPUT ScREEN

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

cARDHoLDER INFo PRE-PoPULATE oPTIoN cREDIT cARD MENU ITINERARY DETAILS

ToTAL cHARGE

coNDITIoNS AGREED cLIcK SENDS cREDIT cARD DATA FoR AUTHoRISATIoN AND cREATES PNR IN HoST THIS IS THE oNLY INTERFAcE wITH HoST

coNFIRMATIoN ScREEN

PASSENGER DETAILS ITINERARY PAYMENT DETAILS

cUSToMER SERVIcE INFoRMATIoN

HoST PNR

SUMMARY oF FARE coNDITIoNS

ScRoLL DowN FoR oPTIoN To PRINT

IBE Input and Response Screens

PASSENGER ITINERARY & REcEIPT E-MAIL

Internet Booking Engine (IBE) All info Planitas Systems Ltd. 2006

HoST PNR

cUSToMER SERVIcE INFoRMATIoN

SUMMARY oF FARE coNDITIoNS

ScRoLL DowN FoR RESERVATIoN DETAILS AND