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2 - English
Getting Started
Installing Your Phone
Charge the Battery
1. Unpack all handsets, battery packs, and battery
covers. If you need to remove a cover, press in on
the notch and slide the cover down and off.
2. Line up the battery connector with the jack inside
the handset; the connector only fits one way.
3. Push the connector in until it clicks into place; tug gently on the wires to
make sure the battery is securely connected.
4. Replace the battery cover and slide it into place.
5. Use an AC adapter to connect the power jack on the base to a regular
indoor (120V AC) power outlet. Connect any chargers the same way.
6. Place a handset in the base with the display facing forward. If the display
doesn’t light up, reseat the handset or connect the base to a different outlet.
For 2 or more handsets, place each handset in a charger.
## Charge the handset completely (about 15 hours) before using.
Connect the Telephone Cord
1. Use the telephone cord to connect the TEL LINE jack on the base to a
standard telephone wall jack.
## If the display says Check Tel Line, check the connection between the
base and the phone jack.
2. If you are mounting the phone on the wall, place the mounting slots (on
the rear of the base) over the pins on the wall plate; slide the base down to
lock it into place.
Test the Connection
Make a quick test call. Pick up the handset and press Talk/flash. (Press End
to hang up.)
xx If there’s a lot of noise, check for interference (see p. 14).
xx If you keep hearing a dial tone, change to pulse dialing (see below).
Changing from Tone to Pulse Dialing
Your phone uses tone dialing by default. If your phone company uses pulse
dialing, you need to change your phone’s dial mode.
1. Press Menu/select and select Global Setup.
2. Select Dial Mode then Pulse. You’ll hear a confirmation tone.
To send DTMF tones during a call (e.g., for an automated response system),
*
press to temporarily switch to tone dialing. When you hang up, the phone
automatically returns to pulse dialing.
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Getting to Know Your Phone
Handset
CALLER ID/ 12-key
RIGHT END dialpad
Earpiece MENU/
SELECT
MESSAGE/
MUTE
INTERCOM/
CLEAR
REDIAL/
PAUSE
Find
Delete
Handset
Play/Stop
LCD Display
Charging
contacts FWD
Volume
Up/Down
REV
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Menu Option What it does
Key Touch
Have the keypad sound a tone when you press a key.
Tone
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You can adjust the ringer volume when the phone is in standby; to turn off the
ringer, turn the ringer volume all the way down.
Finding the Handset
With the phone in standby, press Find on the base. All handsets beep for 1
minute. To cancel, press Find again or press any handset key.
Using the Phonebook, Caller ID, and Redial Lists
xx The phone can store up to 70 entries in its phonebook.
xx If you subscribe to Caller ID (CID) service, the phone stores the information
for the last 30 received calls to the CID list. Contact your telephone provider
for more information.
xx Each handset remembers the last 5 numbers you dialed on it.
xx Only one handset can access one of the lists at a time.
To... Press...
Phonebook/left, Caller ID/right, or
open the list
Redial/pause.
scroll through the list Up or Down.
dial the current entry Talk/flash or Speaker.
add 1 at the front of CID number
* before dialing for a toll call.
store the current CID or redial Menu/SELECT, then select Store Into Pb.
entry to the phonebook Edit the name and number as needed.
edit the current phonebook entry Menu/select, then select Edit.
Menu/select, then select Delete (or
delete the current entry
Delete Entry). To confirm, select Yes.
close the list Phonebook/left.
## When it’s in standby, the handset shows how many calls came in
since the last time you checked the CID list.
Adding Phonebook Entries
With the phone in standby, open the phonebook. Press Menu/select and then
select Create New. Proceed to enter a name and number.
xx Enter the phone number (up to 20 digits) exactly as you would dial it.
xx If you need to enter a pause between the numbers, press Redial/pause; you’ll
see a P in the display. (The dialing will pause for about 2 seconds per a digit.)
xx To edit the number, press Intercom/clear to back up the cursor and delete
numbers. Re-enter the correct numbers.
Deleting All the Entries
With the phone in standby, open the list (phonebook, CID, or redial). Press Menu/
select and then select Delete All. To confirm, select Yes.
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Chain Dialing
If you often have to enter a series of digits or a code number during a call,
you can save that code number as a regular phonebook entry and use the
phonebook to send the code number.
Make a call normally. When you hear the prompt that asks you to enter your
number, open the phonebook and find the entry. Press Menu/select to send
the code. If you change your mind, just close the phonebook.
Using Call Waiting
xx Call Waiting, a service available from your telephone provider, lets you
receive calls while you are on another call. Caller ID on Call Waiting
(CIDCW) service displays Caller ID information for a waiting call.
xx If you get a Call Waiting call, the phone sounds a tone. Press Talk/flash to
switch between the current call and the waiting call; each time you switch,
there is a short pause before you’re connected to the other caller.
Multi-Handset Features
## To use the features in this section, you need at least 2 handsets.
Handset to Handset Intercom
xx You can make an intercom call from any handset, but only two handsets
can be in an intercom call at any time.
xx If an outside call comes in during an intercom page, the phone cancels the
page so you can answer the incoming call.
xx If an outside call comes in during an intercom call, press Talk/flash to hang
up the intercom call and answer the outside call.
To page another handset To answer the page
1. With the phone in standby, press Intercom/clear.
Press Talk/flash or
2. Select the handset you want to page, or select All. Intercom/clear.
(To cancel, press End.)
To end an intercom call, press End. Both handsets return to standby.
Call Transfer
To page another handset To answer the page
1. During a call, press Intercom/clear. The phone 1. Press Intercom/
puts the call on hold. clear . Speak to
2. Select the handset you want to page, or select All. the other handset.
(To cancel and return to the call, press Talk/flash.) 2. Press Talk/flash
3. When the other handset accepts the call, you’ll be to speak to the
disconnected (press Talk/flash to rejoin the call). caller.
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Conference Calling
xx When an outside call comes in, two handsets can join in a conference call
with the outside caller.
xx To join a call that’s already in progress, just press Talk/flash or Speaker.
xx To leave the conference call, hang up normally; the other handset remains
connected to the call.
Privacy Mode
To activate privacy mode on a call in progress, press Menu/select twice. As
long as privacy mode is on, you’ll see a in the display, and no other handsets
can join your call. Privacy mode turns off automatically when you hang up;
you can also turn it off by pressing Menu/select twice.
Using a Voice Mail Service
xx If you subscribe to a voice mail service, your phone can notify you when
you have a new message waiting. This feature supports Frequency-Shift
Keying (FSK) message notification. Contact your voice mail provider for
more information.
xx When you have new messages, the Status LED on the handset blinks, and
the display shows a message icon.
xx After you listen to your messages, the voice message icon turns off. If it
doesn’t, you can reset it. With the phone in standby, open the menu and
select Global Setup; select VMWI Reset, then select Yes.
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-- You can press the number key shown next to each command instead of
scrolling through the screens.
-- If you do nothing for 30 seconds, the phone returns to standby.
Getting Your Message
When you have new messages (that you have not listened to yet), only the
new messages will be played. To play old messages, completely play all new
messages first, and then start message playback again.
To... From the base From a handset
play new messages Press Play/stop. Press Message/mute.
Wait at least 5 seconds after starting this message,
restart this message
press REV. select 1:Repeat.
replay an earlier Within 2 seconds after starting a message,
message press REV. select 1:Repeat.
skip a message Press FWD. Select 3:Skip.
delete this message Press Delete. Select 4:Delete.
After the system plays all new messages,
play old messages
press Play/stop again. select 2:Play.
stop playback Press Play/stop. Select 5:Stop.
Deleting All Messages
With the phone in standby, press Delete; press Delete again to confirm.
Screening Your Calls
While the system takes a message, you can listen on the base speaker (if you
turn on Call Screen) or from a handset. Only one handset can screen calls at a
time. If another handset tries to screen calls, it beeps and returns to standby.
To... From the base From a handset
hear the caller leaving a Listen to the caller
Press Message/mute.
message over the speaker.
answer the call NA Press Talk/flash.
mute the call screen Press End or return the
Press Play/stop.
without answering* handset to the cradle.
* If you mute the call screen, the system continues taking the message: it just stops
playing through the speaker.
Using the System While You’re Away from Home
You can dial in to your answering system from any touch-tone phone. Before
you can use this feature, you must program a security code.
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Programming a Security Code
With the phone in standby, open the menu; select Answering Setup, then select
Security Code. Use the number keypad to enter a two-digit security code (01 to
99). Press Menu/select when you’re finished.
## Remember to make a note of your new security code!
Dialing In to Your System
1. Call your phone number from any touch-tone phone, and wait until the
system answers.
xx If you have the Ring Time set to Toll Saver, the system answers after 2
rings if you have new messages and 4 rings if you don’t. You can hang
up during the third ring.
xx If the system is turned off, it answers after 10 rings and beeps sound.
2. During the greeting or beeps, press 0 and 01 Repeat message
immediately enter your security code. If you
enter it incorrectly 3 times, the system hangs 02 Play message
up and returns to standby. 03 Skip message
3. The system announces the time, the number 04 Delete message
of messages in memory, and a help prompt.
It beeps to let you know it’s waiting for a 05 Stop playback
command; enter a 2-digit command from the 06 Turn the system on
chart. 09 Turn the system off
## If you don’t press any keys for 15 seconds,
the system hangs up and return to standby. 10 Hear help prompts
Important Information
Troubleshooting
General problems Possible solutions
xxCheck the telephone cord connection.
I can’t make or receive xxDisconnect the base AC adapter. Wait a few
calls. minutes, then reconnect it.
xxMake sure the base is plugged in.
The handset won’t ring. xxMake sure the ringer is turned on.
The handset is not xxCharge the battery for 15-20 hours.
working. xxCheck the battery connection.
The handset won’t xxLet calls ring twice before answering.
display CID information. xxMake sure your CID service is active.
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Audio issues Possible solutions
xxThe battery is getting low. Check the handset for a low
I hear a beeping
battery alert. Finish your conversation and return the
during a call.
handset to the cradle as soon as possible.
xxCheck for interference from appliances (microwave
ovens, TVs, etc.) or wireless devices (baby monitors, WiFi
There’s a lot of equipment, etc.). Move the handset or base away from the
noise or static interference source.
on the line
xxMove the handset closer to the base.
xxIf you use a telecoil hearing aid, turn the T-coil on (see p. 6).
Multi-handset problems Possible solutions
xxYou may have to reset the handset.
I can’t transfer calls.
Contact Customer Service for instructions.
Two handsets can’t talk to a caller. xxSee if any handset is in Privacy Mode.
xxMove the handset closer to the base.
A handset says Unavailable.
xxSee if any handset is in Privacy Mode.
Answering system problems Possible solutions
The answering system does not xxMake sure the answering system is on.
work. xxMake sure the base is plugged in.
The system won't record xxSee if Record Time is set to Announce Only.
messages. xxDelete messages (memory may be full).
A handset can't access the xxSee if another handset is using the system.
answering system. xxMake sure the phone is in standby.
xxMake sure call screening is turned on.
I can’t hear the base speaker.
xxChange the base speaker volume.
xxIncrease the Record Time.
Messages are incomplete.
xxDelete messages (memory may be full).
The system keeps recording xxYou may have to change the line mode.
when I answer on an extension. Contact Customer Service for instructions.
Installing a Line Filter or DSL Filter
xx A telephone line filter or DSL filter prevents services that use the phone line
from causing interference on your phone. To get a line filter, contact your
service provider or look in an electronics store.
xx Plug the filter into the telephone wall jack and plug the base into the filter.
Make a test call to make sure the noise is gone.
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Liquid Damage
CAUTION: If the base is covered in liquid, disconnect the adapter and
phone cord from the wall before touching it.
If the liquid is only on the exterior housing of the base or handset, wipe it off
and use as normal. If you can hear liquid inside the housing:
1. Remove all compartment covers, and disconnect all cables and cords.
2. If liquid is leaking from any vent or hole, turn the phone so that vent faces
down. If not, place the largest vent face down.
3. Let dry for at least 3 days. Check for liquid inside the phone before
replacing compartment covers and reconnecting cords.
Adapter and Battery Information Rechargeable Battery Warning
xx This equipment contains a rechargeable
AC adapter Base Charger Nickel-Metal-Hydride (Ni-MH) battery.
Part number PS-0035 PS-0035 xx Nickel is a chemical known to the state of
Input voltage 120V AC, 60 Hz California to cause cancer.
xx Do not short-circuit the battery.
Output 8V AC @ 8V AC @ xx The batteries in this equipment may
voltage 300mA 300mA explode if disposed of in a fire.
xx Do not charge the batteries in any charger
Battery pack (with normal use) other than the one specified in the owner’s
Part number BT-1021 manual. Using another charger may
damage the battery or cause it to explode.
Capacity 300mAh, 2.4V DC xx As part of our commitment to protecting
Talk time about 7 hours our environment and
conserving natural
Standby time about 6 days resources, Uniden
Battery life about 1 year voluntarily participates in
an RBRC® industry
xx Use only the supplied AC adapters. program to collect and
xx Use the proper adapter for the base recycle used Ni-MH
and any chargers. batteries within the
United States. Please call
xx Do not place the unit in direct 1-800-8-BATTERY for information on
sunlight or subject it to high Ni-MH battery recycling in your area.
temperatures. (RBRC® is a registered trademark of the
xx Replace the battery when the talk Rechargeable Battery Recycling
or standby time becomes noticeably Corporation.)
reduced. For replacements, call the Rechargeable batteries must be recycled
Parts Department (see the front or disposed of properly.
cover). Warning! The cords on this product and/
xx When the battery gets low, the or accessories contain lead, a chemical
known to the state of California to cause
handset beeps or shows a low birth defects or other reproductive
battery alert; put the handset in the harm. Wash hands after handling.
cradle for recharging.
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Uniden works to reduce lead content in advised of your right to file a complaint
PVC coated cords in our products and with the FCC if you believe it is necessary.
accessories. The telephone company may make changes
in its facilities, equipment, operations or
Compliance Information procedures that could affect the operation
of the equipment. If this happens the
FCC Part 68 Information telephone company will provide advance
This equipment complies with Part 68 of notice in order for you to make necessary
the FCC rules and the requirements adopted modifications to maintain uninterrupted
by the ACTA. On the bottom of this service.
equipment is a label that contains, among Please follow instructions for repairing,
other information, a product identifier in if any (e.g. battery replacement section);
the format US: AAAEQ##TXXXX. If otherwise do not substitute or repair any
requested, this number must be provided to parts of the device except as specified in this
the phone company. manual. Connection to party line service
An applicable Universal Service Order is subject to state tariffs. Contact the state
Codes (USOC) certification for the jacks public utility commission, public service
used in this equipment is provided (i.e., commission or corporation commission for
RJ11C) in the packaging with each piece information. This equipment is hearing aid
of approved terminal equipment. A plug compatible.
and jack used to connect this equipment to If you experience trouble with this
the premises wiring and telephone network equipment, contact the manufacturer or
must comply with the applicable FCC an authorized agent. If the equipment is
Part 68 rules and requirements adopted by causing harm to the telephone network, the
the ACTA. A compliant telephone cord telephone company may request that you
and modular plug is provided with this disconnect the equipment until the problem
product. It is designed to be connected is resolved.
to a compatible modular jack that is also If your home has wired alarm equipment
compliant. See installation instructions for connected to a phone line, be sure that
details. installing the system does not disable your
The REN is used to determine the number alarm equipment. If you have questions
of devices that may be connected to a phone about what will disable alarm equipment,
line. Excessive RENs on a phone line may contact your telephone company or a
result in devices not ringing in response qualified installer.
to an incoming call. In most but not all Any changes or modifications to this
areas, the sum of RENs should not exceed product not expressly approved by the
five (5.0). To be certain of the number of manufacturer or other party responsible for
devices that may be connected to a line, compliance could void your authority to
as determined by the total RENs, contact operate this product.
the telephone provider. The REN for this NOTICE: According to telephone company
product is part of the product identifier that reports, AC electrical surges, typically
has the format US:AAAEQ##TXXXX. resulting from lightning strikes, are very
The digits represented by ## are the REN destructive to telephone equipment
without a decimal point (e.g., 03 is a REN connected to AC power sources. To
of 0.3). minimize damage from these types of
If this equipment causes harm to the surges, a surge arrestor is recommended.
telephone network, the telephone company
will notify you in advance that temporary FCC Part 15 Information
discontinuance of service may be required. This device complies with part 15 of the
But if advance notice isn't practical, the FCC rules. Operation is subject to the
telephone company will notify the customer following two conditions: (1) This device
as soon as possible. Also, you will be
16 - English
may not cause harmful interference, and (2) are included in the package; any additional
This device must accept any interference or optional accessories are not required
received, including interference that may for compliance with the guidelines.) Third
cause undesired operation. Privacy of party accessories (unless approved by the
communications may not be ensured when manufacturer) should be avoided as these
using this phone. might not comply with FCC RF exposure
FCC PART 15.105(b): Note: This guidelines.
equipment has been tested and found to Industry Canada (I.C.) Notice
comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Terminal equipment
Rules. These limits are designed to provide NOTICE: This equipment meets the
reasonable protection against harmful applicable Industry Canada Terminal
interference in a residential installation. Equipment Technical Specifications. This
This equipment generates, uses and can is confirmed by the registration number.
radiate radio frequency energy and, if not The abbreviation IC before the registration
installed and used in accordance with the number signifies that registration was
instructions, may cause harmful interference performed based on a Declaration of
to radio communications. However, there Conformity indicating that Industry Canada
is no guarantee that interference will not technical specifications were met. It does
occur in a particular installation. If this not imply that Industry Canada approved
equipment does cause harmful interference the equipment.
to radio or television reception, which can NOTICE: The Ringer Equivalence Number
be determined by turning the equipment (REN) for this terminal equipment is
off and on, the user is encouraged to try to marked on the equipment itself. The REN
correct the interference by one or more of assigned to each terminal equipment
the following measures: provides an indication of the maximum
xx Reorient or relocate the receiving antenna. number of terminals allowed to be
xx Increase the separation between the connected to a telephone interface. The
equipment and receiver. termination on an interface may consist of
xx Connect the equipment into an outlet on any combination of devices subject only to
a circuit different from that to which the the requirement that the sum of the Ringer
receiver is connected. Equivalence Numbers of all the devices
xx Consult the dealer or an experienced radio/ does not exceed 5.
TV technician for help. Radio equipment
RF Exposure Information The term IC before the radio certification
This product complies with FCC radiation number only signifies that Industry Canada
exposure limits under the following technical specifications were met. Operation
conditions: is subject to the following two conditions:
(1) this device may not cause interference,
xx The base must be placed to allow a and (2) this device must accept any
minimum of 20 cm (8 inches) between the interference, including interference that may
antenna and all persons during normal cause undesired operation of the device.
operation. "Privacy of communications may not be
xx The base must not be collocated or operated ensured when using this telephone."
in conjunction with any other antenna or
transmitter. Warranty (1 Year, Limited)
xx The handset is designed for body-worn Evidence of original purchase is required
operation and meets FCC RF exposure for warranty service.
guidelines when used with any belt clip,
carrying case, or other accessory supplied WARRANTOR: UNIDEN AMERICA
with this product. (All necessary accessories CORPORATION ("Uniden")
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ELEMENTS OF WARRANTY: Uniden REIMBURSEMENT OR PAYMENT OF
warrants, for one year, to the original retail INCIDENTAL OR CONSEQUENTIAL
owner, this Uniden Product to be free from DAMAGES. Some states do not allow
defects in materials and craftsmanship with this exclusion or limitation of incidental
only the limitations or exclusions set out or consequential damages so the above
below. limitation or exclusion may not apply to
WARRANTY DURATION: This warranty you.
to the original user shall terminate and LEGAL REMEDIES: This warranty gives
be of no further effect 12 months after the you specific legal rights, and you may also
date of original retail sale. The warranty have other rights which vary from state
is invalid if the Product is (A) damaged or to state. This warranty is void outside the
not maintained as reasonable or necessary, United States of America and Canada.
(B) modified, altered, or used as part of PROCEDURE FOR OBTAINING
any conversion kits, subassemblies, or PERFORMANCE OF WARRANTY:
any configurations not sold by Uniden, If, after following the instructions in the
(C) improperly installed, (D) serviced owner's manual you are certain that the
or repaired by someone other than an Product is defective, pack the Product
authorized Uniden service center for a carefully (preferably in its original
defect or malfunction covered by this packaging). Disconnect the battery from the
warranty, (E) used in any conjunction Product and separately secure the battery
with equipment or parts or as part of any in its own separate packaging within the
system not manufactured by Uniden, or (F) shipping carton. The Product should include
installed or programmed by anyone other all parts and accessories originally packaged
than as detailed by the owner's manual for with the Product. Include evidence of
this product. original purchase and a note describing the
STATEMENT OF REMEDY: In the event defect that has caused you to return it. The
that the product does not conform to this Product should be shipped freight prepaid,
warranty at any time while this warranty is by traceable means, to warrantor at:
in effect, warrantor will either, at its option, Uniden America Service
repair or replace the defective unit and 4700 Amon Carter Blvd.
return it to you without charge for parts, Fort Worth, TX 76155
service, or any other cost (except shipping
and handling) incurred by warrantor or As an Energy Star®
its representatives in connection with the Partner, Uniden has
performance of this warranty. Warrantor, determined that this
at its option, may replace the unit with a product meets the
new or refurbished unit. THE LIMITED Energy Star® guidelines
WARRANTY SET FORTH ABOVE IS for energy efficiency.
THE SOLE AND ENTIRE WARRANTY Energy Star® is a U.S.
PERTAINING TO THE PRODUCT registered mark.
AND IS IN LIEU OF AND EXCLUDES xx Uniden® is a registered trademark of Uniden
ALL OTHER WARRANTIES OF America Corporation.
ANY NATURE WHATSOEVER, xx The pictures in this manual are for example
WHETHER EXPRESS, IMPLIED OR only. Your phone may not look exactly like
ARISING BY OPERATION OF LAW, the pictures.
INCLUDING, BUT NOT LIMITED
TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE.
THIS WARRANTY DOES NOT
COVER OR PROVIDE FOR THE
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