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Message - The message is the symbols

and signs which are actually


transmitted. All messages are carried by
a channel (such as face-to-face, over the
phone, email, etc).

Receiver - The receiver is the listener.


The receiver must decode the symbols
and signs of the message sent through
the channel. Decoding involves working
through one's own perceptual filters to
arrive at thoughts which approximate
the sender's original intent.

Feedback - Feedback is the signs the


receivers projects while the sender is
sending a message. Feedback allows the
sender to know how his or her message
is being received.

Sender - The sender is the speaker. A sender starts with Environment - Environment is the
an impulse he or she wishes to express and then must physical, social and emotional context the communication
encode that idea into symbols (words) and signs (facial takes place in. Environments can place expectation and
expressions, tone of voice, etc). contraints on communication.

.1 Berlo’s S-M-C-R, 1960 we all have (psycho-linguistically) in translating


.a Background our own thoughts into words or other symbols
and in deciphering the words or symbols of
.i Ehninger, Gronbeck and Monroe: “The others into terms we ourselves can understand.
simplest and most influential message-
centered model of our time came from .c Weaknesses:
David Berlo (Simplified from David K. .i Tends to stress the manipulation of the message
Berlo, The Process of Communication —the encoding and decoding processes
(New York: Holt, Rinehart, and .ii it implies that human communication is like
Winston, 1960)):” machine communication, like signal-sending in
.ii Essentially an adaptation of the telephone, television, computer, and radar
Shannon-Weaver model. systems.
.b Significant after World War II because: .iii It even seems to stress that most problems in
.i The idea of “source” was flexible human communication can be solved by
enough to include oral, written, technical accuracy-by choosing the “right”
electronic, or any other kind of symbols, preventing interference, and sending
“symbolic” generator-of-messages. efficient messages.
.ii “Message” was made the central .iv But even with the “right” symbols, people
element, stressing the transmission of misunderstand each other. “Problems in
ideas. “meaning” or “meaningfulness” often aren’t a
matter of comprehension, but of reaction, of
.iii The model recognized that receivers
agreement, of shared concepts, beliefs, attitudes,
were important to communication, for
values. To put the com- back into
they were the targets.
communication, we need a meaning-centered
.iv The notions of “encoding” and theory of communication.”
“decoding” emphasized the problems
.2 Aristotle’s model of proof. Kinnevay also sees a model of communication in
Aristotle’s description of proof:
.a Logos, inheres in the content or the message itself
.b Pathos, inheres in the audience
.c Ethos, inheres in the speaker

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