Nama pelajaran

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Lecture nama???

Name:Nurul Farhanim Binti Abdul Raof Tamimi Matrix no.:10120044 I/c no:920203-10-5470 Group:DPSM 2

1. What are the 5 methods used in need assessement and what are the advantages and disadvantages of each method?Apakah kelima-lima kaedah yang digunakan untuk penilaian keperluan dan apakah kebaikan dan keburukan tiap-tiap kaedah tersebut?

disadvantages Need skilled observer Employees behavior may be effected by being observed Questionnaires Requires time Possible low return rates,inappropriate responses Lacks detail Only provide information directly related to question asked. Inteview Good at uncovering Time consuming details of training need Difficult to analyze Good at uncovering Needs skilled interview causes and solution of Can be threatening to problems SMEs An explore unanticipated Difficult to schedule issues that come up SMEs only provide Questions can be information they think modified you want to hear Focus group Useful with complex or Time consuming to controversial issues that organize one be person may be Group member provide unable or unwilling to information they think explore you want to hear Questions can be Status or position modified to explore differences may limits unanticipated issues participation Documentation(Technical Manual Good source of You may not be able to and Records) information on procedure understand technical language Objective Material may be Good source of task obsolete information 2. List down all the reasons for evaluating training and what are the issues that arise?senaraikan kesemua sebab kenapa perlu penilaian latihan dan apakah isu yang timbul? Reasons for Evaluating Training to identify the programs strengths and weaknesses,including wheather the the program is meeting the learning objectives,the quality of the learning environment, and if transfer of training back to the job is occurring. To assess wheather the various features of the traininh context and content contribute to learning

Technique Observation

advantages Generates data relevant to work environment Minimizes interruption of work Inexpensive Can collect data from a large number of person Data easily summarized

and the transfer of learning back to the job. To identify which trainees benefited most of least from the program and why. To gather information,such an trainees testimonials,to use for marketing training programs. To determine financial benefits and costs of the program. To compare the costs and benefits of various training program in order to choose the most effective programs.

i. ii. iii. iv. v. vi. vii. viii. ix. x.

Issues in Evaluting Training Confidentiality Costs Lack of expertise Lack of top management support Time constraints Biasness/discrimination/perception/stereotyping Use of deception Pressure to produce positive results Trainers influence The use of information

3. What are the factor limiting the use of e-learning?Apakah faktor-faktor yang menghadkan epembelajaran. o o o o o o Factors limiting the use of E-learning Cost Lack of motivation among employees to learn online Lack of management buy-in Lack of employee internet access Lack of proof concerning return on investment Lack of quality content

4. What is transfer of training and list down the data obstacle to transfer of training?Apakah pemindahan latihan dan senaraikan halangan-halangan kepada pemindahan latihan? Transfer of training is: The application of the knowledge and skills acquired in a training programmed on the job and the maintenance of acquired knowledge and skills over time Two conditions of transfer and training:i. Generalization-the use or application of learned material on the job ii. Maintenance-the use or application of learned material on the job over a period of time

Obstacle to Transfer of Training Immediate manager does not support the training The culture in the work group does not support training No opportunity exists to use the skills No time is provided to use the skills Skills could not be applied to the job The systems and process did not support the skills The resources are not available to use the skills Skills no longer apply because of changed job responsibilities Skills are not appropriate in our work unit Did not see a need to apply what was learned Old habits could not be changed Reward system dont support new skills

5. Explain the factors that need to be considered when choosing a training method?Huraikan faktorfaktor yang perlu diambil kira apabila memilih kaedah latihan?

a. Training programs objectives Effectiveness of a training methods depends on its achievement of training objectives,e.g. if the objective is to improve interpersonal skills,then more active approaches such as videotyping,role playing or behavior modeling would be better chosen than the lecture or computer-based training methods. b. cost and resource availability a training method might be extremely effective but it might be too close to develop and implement trainers must consider the cost incurred and resourses available

c. on-the-job application wheather or not trainees will be expected to apply what they learn in training on the job

d. trainer skill and preference a trainer might be more skilled at using some methods than others a trainer might have a personal preference for using some methods

e. trainee characteristics training methods have differential effects on trainees as a result of difference in aptitudes aptitude-treatment interaction occurs when a training methods is more effective for sometraineer than others

State 5 training methods for each:Nyatakan 5 kaedah latihan untuk tiap-tiap satu: on-the-job(semasa kerja) off-the-job(selepas kerja)

On-the-job o job instruction training o perfomance aids o job rotation o apperenticeship programs o coaching o mentoring

Off-the-job o lecture o discussion o audio-visual o case study o case incidents o behavioral modeling o role plays o games o simulations o action training