Microsoft Windows 7 Ultimate Edition (Build 7600) Gigabyte Technology Co., Ltd. G31M-ES2L iTunes 10.7.0.21 QuickTime 7.7.

2 FairPlay 2.2.19 Apple Application Support 2.2.2 iPod Updater Library 10.0d2 CD Driver 2.2.3.0 CD Driver DLL 2.1.3.1 Apple Mobile Device 6.0.0.59 Apple Mobile Device Driver 1.62.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.6.502 Gracenote MusicID 1.9.6.115 Gracenote Submit 1.9.6.143 Gracenote DSP 1.9.6.45 iTunes Serial Number 0012A98C0875F9D0 Current user is not an administrator. The current local date and time is 2012-10-13 09:04:43. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is not supported. Core Media is not supported. (16005) Video Display Information Intel Corporation, Intel(R) G33/G31 Express Chipset Family (Microsoft Corporation - WDDM 1.0) **** External Plug-ins Information **** No external plug-ins installed. Genius ID: f8699124d8f15006c23c613554ed3cee **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {30F71A39-5B1F-4458-A9EC-D93415AC16D0} Description: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20) IP Address: 192.168.1.3 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.1.1 DHCP Enabled: Yes DHCP Server: 192.168.1.1 Lease Obtained: Sat Oct 13 07:33:19 2012 Lease Expires: DNS Servers: Sun Oct 14 07:33:19 2012 192.168.1.1 LAN Connection

Active Connection: Connected: Yes Online: Yes Using Modem: No Using LAN: Yes Using Proxy: No Firewall Information Windows Firewall is off.

Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was unsuccessful. The network connection timed out. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2012-10-13 08:56:17. **** CD/DVD Drive Tests **** No drivers in LowerFilters. UpperFilters: GEARAspiWDM (2.2.3.0), I: TSSTcorp CD/DVDW TS-H552B, Rev TS04 Drive is empty.

**** Device Connectivity Tests **** iPodService 10.7.0.21 is currently running. iTunesHelper 10.7.0.21 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Intel(R) Intel(R) Intel(R) Intel(R) Intel(R) 82801G 82801G 82801G 82801G 82801G (ICH7 (ICH7 (ICH7 (ICH7 (ICH7 Family) Family) Family) Family) Family) USB Universal Host Controller - 27C8. Device is working properly. USB Universal Host Controller - 27C9. Device is working properly. USB Universal Host Controller - 27CA. Device is working properly. USB Universal Host Controller - 27CB. Device is working properly. USB2 Enhanced Host Controller - 27CC. Device is working properly.

No FireWire (IEEE 1394) Host Controller found. Connected Device Information: iPhone, iPhone running firmware version 3.1.3 Serial Number: 7T741K6DWH8 **** Device Sync Tests **** Sync tests completed successfully.