CHANGE & KNOWLEDGE MANAGEMENT Sub Code: 10MBA41 No. of Lecture Hours / Week: 04 Total no.

of Lecture Hrs: 56 IA Marks: 50 Exam Hours: 3 Hours Exam Marks: 100

MANAGING CHANGE MODULE 1 (8 Hours) Change: Introduction, meaning, need, implications. Personal Change: Meaning, understanding personal change, and personal change process, components of personal change: Self awareness, self analysis, self efficacy, self esteem, organizational roles - making organizational roles effective and role efficacy, Importance. MODULE 2 (10 Hours) Organizational Change: Definition, nature, types, forces, models of organizational change Force Field, Kurt Lewis, Systems, 7 Stage and Contemporary Activities Research, Managerial approaches for implementing change, perspectives on change, understanding the change process, Change management: leading the change process, facilitating change, dealing with individual and group resistances, intervention strategies, develop learning Organization. MODULE 3 (6 Hours) Organizational Culture & Change: Corporate Culture, types of culture, importance, nature, formal & informal components of organizational culture, functions, creating & sustaining culture, designing strategy for cultural change transglobal & cross cultural contents, researches on cultural differences in Organizations, Organizational Culture & leadership, emerging trends in Organizational culture. MODULE 4 (4 Hours) Creativity & Innovation: meaning, need, components of creativity & innovation, Organizational Constraints, Organizational environment for Creativity & Innovation, RECOMMENDED BOOKS: 1. Change & Knowledge Management-R.L. Nandeshwar, Bala Krishna Jayasimha, Excel Books, 1st Ed. 2. Management of Organizational Change K Harigopal Response Books, 2001 REFERENCE BOOKS: 1. Change Management, concepts and applications, Radha R. Sharma, TMH 2. Managing Organizational Change - V Nilkant, S Ramnarayan Response Books 2004. 3. Managing organizational change, Palmer, Dunford, Akin, Tata Mc-Graw Hill edition 4. Organization Change and Development, Kavith Singh, Excel Books KNOWLEDGE MANAGEMENT MODULE 5 (06 Hours) Introduction: Definition, evolution, need, drivers, scope, approaches in Organizations, strategies in organizations, components and functions, understanding knowledge; Learning organization: five components of learning organization, knowledge sources, and documentation. MODULE 6 (10 Hours) Essentials Of Knowledge Management, knowledge creation process, knowledge management techniques, Knowledge creation process, systems and tools, organizational knowledge management architecture and implementation strategies, building the knowledge corporation and implementing knowledge management in organization. MODULE 7 (8 Hours) Knowledge management system life cycle, managing knowledge workers, knowledge audit, and knowledge management practices in organizations, few case studies MODULE 8 (4 Hours) Futuristic KM: Knowledge Engineering, Theory of Computation, Data Structure. RECOMMENDED BOOKS: 1. Knowledge Management a resource book A Thohothathri Raman, Excel, 2004. 2. Knowledge Management- Elias M. Awad Hasan M. Ghazri, Pearson Education REFERENCE BOOKS: 1. The KM Toolkit Orchestrating IT, Strategy & Knowledge Platforms, Amrit Tiwana, Pearson, PHI, 2nd Edition. 2. The Fifth Discipline Field Book Strategies & Tools For Building A learning Organization Peter Senge Et Al. Nicholas Brealey 1994 3. Knowledge Management Sudhir Warier, Vikas publications 4. Leading with Knowledge, Madanmohan Rao, Tata Mc-Graw Hill.