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Lean Six Sigma Project Charter Template

Project Name: Dept.: Project Sponsor: Rev No: Deployment Champion: Black/Green Belt: Date:

Business Impact ($ = Business Metric)


Why are you doing this project (What is the pain at the high level) (The primary business reasons)? What happens if you do not do this project? What strategic lever does this project address? (Which Products/Services are being improved?) $__________ of Type 1 (Hard/Direct Dollars) o Assumptions $__________ of Type 2 (Soft/Indirect Dollars) o Assumptions $__________ of Type 3 (All other Benefits) o Assumptions

Opportunity or Problem Statement (Process Metrics)


When: What: Who: Where: Extent: When did this process problem first occur and how far back are you going to collect data? What are the process problem metrics (Quality, Speed, Cost) Choose your Project Y Who is the customer that benefits from this process Where is this process problem occurring (SIPOC) Quantify the extent of each process metric (Quality, Speed, Cost) SIPOC output metric

Goal Statement (Process Metrics)


a. Big Y metric: State the one primary measurable, operationally-based performance gap to be closed by this project (e.g. reduce cycle time from 60 to 10 days). b. Little Y metrics: State the secondary performance goals to be achieved by this project. c. List potential input variables that may influence the Big Y metrics (i.e. Y= f(x))

Project Scope (Horizontal and Vertical Scoping)


a. b. What organizations, locations, outputs, funding sources, etc. are specifically included in this project? What are the start/stop boundaries of the project? What organizations, locations, outputs, funding sources, etc. are specifically excluded from this project? What are the project constraints? DFSS Kaizen

Project Methodology:
DMAIC

Project Planlist planned dates for each DMAIC phase (Kaizen list start and end dates)
Define: ____/____/____ Measure: ____/____/____ Analyze: ____/____/____ Improve: ____/____/____ Control: ____/____/____ Team Selection; Cite names of core team members, including their commands, areas of expertise, and % of weekly contribution expected on this project:
Name: Command: Project Role (Expertise): % Contribution:

Signoff:

____________________ Master Black Belt

_____________________ Project Sponsor

_______________________ Deployment Champion

_____________________ Financial Rep

Business Impact Details Type 1: Describe the chain of causality that shows how you determined the Type 1 savings. (tell the story with causeeffect relationships, on how the proposed change should create the desired financial result (savings) in your project ) Show the financial calculation savings and assumptions used. Assumption #1 (i.e. source of data, clear Operational Definitions?) Assumption #2 (i.e. hourly rate + incremental benefit cost + travel) Type 2: Describe the chain of causality that shows how you determined the Type 2 savings. (tell the story with causeeffect relationships, on how the proposed change should create the desired financial result (savings) in your project ) Show the financial calculation savings and assumptions used. Assumption #1 (i.e. Labor rate used, period of time, etc) Assumption #2 (i.e. contractor hrs or FTE, source of data, etc) Describe the Type 3 Business Impact(s) areas and how these were measured Assumption #1 (i.e. project is driven by the Business strategy?) Assumption #2 (i.e. Customer service rating, employee moral, etc) Other Questions Stakeholders agree on the projects impact and how it will be measured in financial terms? What steps were taken to ensure the integrity & accuracy of the data? Has the project tracking worksheet been updated?

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