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INDEX

1. Introduction 2. Objectives 3. Hypothesis 4. Company Profile 5. Research Methodology 6. Data Analysis and Interpretation 7. Verification 8. Conclusion 9. Suggestion 10. Limitations 11. Bibliography 12. Appendix

INTRODUCTION :
A Trade Union is an organization of workers who have banded together to achieve common goals in key areas, such as working conditions. The trade union, through its leadership, bargains with the employer on behalf of union members & negotiates with employees (collective bargaining). This may include the negotiation of wages, work rules, complaint procedures, rules governing hiring, firing & promotion of workers, benefits, workplace safety & policies. The agreements negotiated by union leaders on the employer & in some cases on other non-member workers. Trade union organization may be comprised of individual workers, professionals, past workers or the unemployed. The most common but by no means only, purpose of organization is maintaining or improving the conditions of their employment.

TRADE UNIONS

An organization of workers working for the benefits of its member.

Most trade unions are independent of any employer. However, trade unions try to develop close working relationship with employers. This can sometimes take the forms of a partnership agreement between the employer & the trade which identifies their common interest & objective.

TRADE UNIONS :
1) Negotiate agreement with employers on pay conditions. 2) Discuss major changes to the workplace such large scale redundancy. 3) Discuss their member concern with employers. 4) Accompany their member in disciplinary & grievance meeting. 5) Provide their member with legal & financial meeting. 6) Provide education facilities & certain consumer benefits such as discounted insurance. Trade union organization may be comprised of individual worker, professional, past worker, or the unemployed. The most common, but by no means only, purpose of these organizational is maintaining or improving the condition of their employment. Over the last three hundred years, many trade unions have developed into a number of forms, influenced by differing political & economic regimes. The immediate objective & activities of trade union vary but may include. Provision of benefit to member : Early trade union like friendly societies often provided a range of benefits to insure members against unemployment, ill health, old age & funeral expenses. In many developed countries, these functions have been assumed by the state. However the provision of professional training, legal advice & representation for members is still an important benefit of trade union membership.

Collective Bargaining :
Where trade unions are able to operate openly & are recognized by employers, they may negotiate with employers over wages & working conditions.

Industrial Action : Trade unions may enforce strikes or lockouts in furtherance of particular goals. Political Activity : Trade unions may legislation favorable to the interests of their members or workers as a whole. To his end they may pursue campaigns, undertake lobbying or financially support individual candidates or parties for public office.

Some of the other activities of trade union :

Voting in ballots on industrial action

Attending the annual confrence

ACTIVITIES OF TRADE UNION

Voting in union elections

Meeting to discuss urgent matters

Meaning :
A trade union means an association of workers to particular craft or industry. To a strictly legal since, is means an association formed primary for the purpose of regulating the relationship between workmen & employers or between workmen & workmen or between employers & employers.

Definition :
According to Flippo : A labor union or trade union is an organization of workers formed to promotes, project & improve through collective action the social economics & political interest of a member. Force an analysis of the above definition, the following feature of trade union emerges. a) It is an organization farmed by employers of workers. b) It include federating trade union also c) It achieves its objective through collective action & group efforts.

WHY DO WORKERS JOIN TRADE UNION


Workers join trade union because they are constrained by circumstances to do so & because they want. 1. To get economic security that is they want steady employment with an adequate income. 2. To restrain the management from taking any action this is irrational, illogical, discriminatory or prejudicial to the interest of labor. 3. To communicate their view, aims, ideas, feeling & frustrations to the management that is they want to have an effective voice in discussion which affect their welfare. 4. To secure protection from economic hazards beyond their control for example illness, accident, death, disability, unemployment & old age. 5. To get along with their fellow-workers in a better way & to gain respect in the eyes of their peers. 6. To get a job through the good office of a trade union.

EVOLUTION OF TRADE UNION


The origins of unions existence can be traced from 18 century, where the rapid expansion of industrial society drew women, children, rural workers & immigrants to the work force in large number & in new roles. This pool of unskilled & semi-skilled labor spontaneously organized in fits & starts throughout its beginning & would later be endorsed by the Catholic Church towards the end of the 19th Century. Pope Leo XIII in his Magna Carat. Return novarum spoke against the atrocities workers faced & demanded that workers should be granted certain rights & safety regulations. The next established union which made an impact on the trade movement was the Grand National consolidated Trade Union. This union was found in 1834 as the 1837 Andrew Jackson though the bank of the United States hurt ordinary citizens. By exercising too much control over credit & economic opportunity & he succeeded in shutting it down. But the state banks. Reckless credit policies led to massive speculation in Western lands. National labor union where farming however they were different than ones in the past such as due national trade union the new national labor union consisted of member in the same occupation.

NOW EVOLUTION OF TRADE UNION IN INDIA


Trade union is a direct product of industrialization & a very recent development. In India, the foundation of modern industry was lid between 1850 & 1870; Prior do that trade was confined to individual arid families like craftsmen & artisans. They had expertise & specialized skills which was inherited by their individual identities & had to join factories to earn their live hood & compete with mass production. There was a psychological dislocation as they were losing their identities.

INDIAN TRADE UNION MOVEMENT CAN BE DIVIDED INTO THREE PHASES : The First Phase :
Falls between 1850 & 1900 during which the inception of trade unions took place. During this period of the growth of Indian capitalist enterprises the working & living conditions of the labor were poor & their working hours were long. Capitalists were only interested in their productivity & profitability. In addition to long working hour their wages were low & general economic condition were poor in industrial. In order to regulate the working hours & other service condition of the Indian textile labors the Indian Act was enacted in 1881. As a result employment of child labor was prohibited Mr. N. M. Lokhande organized people like Riekshawalas etc. prepares a study report on their working conditions & submitted it to the factors labor commission. The Indian factory Act of 1881 was amended in 1891 due to his efforts. Guided by philanthropists & social workers like Mr. Lokhande the growth of trade union movement was slow in this phase.

The Second Phase :


The second of the Indian trade union movement fall between 1990 & 1947. This fails was characterized by the development of organized trade union & political movement of the working of the working class. It also witnessed it emergence of militant trade unionism. The word war (19141918) & the Russian revelation of 1917 gave a new turn to the unions. In 1918, B. P. Wadia organized trade union movement with textile mills in Madras. He served strike notice to than & workers appealed to Madras High court because under Common Law, strike is a breach of low. In 1919, the Mahatma Gandhi suggested to let individual struggle be a mass movement. In 1920, the first national trade union organization (The All Indian Trade Union Congress (AITUC) was established.

The Third Phase :


The third phase began with the emergence of independent India (in 1947) & the government sought the cooperation of the unions for planned economic development. The working class movement was also publicized along the lines of political parties. For instance Indian National Trade Union Congress (INTUC) is the trade union arm of the congress party. The AITUC is the trade union arm of the communist party of India. Besides workers while-collar employees, supervisors & manager are also organized by the trade union, as for example in the banking, insurance & petroleum industries.

EVOLUTION OF TRADE UNION IN INDIA


FIRST PHASE (1850 to 1900) SECOND PHASE (1900 to 1947) THIRD PHASE (after 1947 to after independent)

OBJECTIVES OF TRADE UNION:


Trade unions are formed to protect & promote the interest of their members. Their primary function is to interest of workers against discrimination & unfair labor practices. Trade unions are formed to achieve the following objectives.

1. Representation :
Trade unions represent individual workers when they have problems at work, if an employee feels he is unfairly treated, he can ask the union representative to help sort out the difficulty with the manger or employer. Unions also after their members legal representation.

2. Negotiation :
Negotiation is where union representatives, discuss with management the issue which affect people working in an organization. There may be a difference of opinion between management & union member. Trade unions negotiate with the employers to find out a solution to this difference. Pay working hours. Holidays & changes to working practices re the sort of issue that are negotiated.

3. Voice in decision of worker :


The economic security of employees is determinate not only by the level of wages & duration of their employment but also by the management personal policies which includes selection of employees for layoffs, retrenchment, promotion & transfer. These policies directly affect workers. The evaluation criteria for such decision may not be fair.

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4. Member services :
During the last few years, trade unions have increased the range of services they offer their member. These included.
i. Educational & Training :

Most unions run trading coerces for their members on employment rights, health & safety & other issues. Some unions also help member who have left school with little education by offering coerces on basics skills & course leading to professional qualifications.
ii. Legal assistance :

As well as offering legal advised on employment issues some unions give help with person matters like housing will & debt.
iii. Financial discount :

People can get discount on mortgages insurance & loan from unions.

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FUNCTION OF TRADE UNION


Trade union performs a number of functions in order to achieve the objective. This function can be broadly classified into Two categories:
A. Militant Function B. Fraternal Function

Militant Function : One set of activities performed by trade unions leads to the betterment of the position of their member in relation to their employment. The aim of such activities is to ensure adequate wages, secure better condition of work & employment, get better treatment from employers, etc. when the unions fail to accomplish these aims by the method of collective bargaining & negotiations, they adopt an approach & put up a fight with the management in the form of go-slow tactics, strike, boycott, hero, etc. hence these function of the trade unions are known as militant or fighting function. Thus the militant function of trade unions can be summed up as : To achieve higher wages & better working condition. To raise the status of workers as a part of industry. To project labor against victimization & injustices. Fraternal Function : Another set of activities performed by trade unions aims at rendering help to its member in times of need & improving their effective. Trade unions try to faster a spirit of cooperation & promote friendly industrial relationship & diffuse education & culture among their member. They take up welfare measure for improving the morale of workers & generate self confident among them. They also arrange for legal assistance to its members, if necessary. Beside, these they undertaken many welfare measure for their members, e.g. school for the recreational of children, library, reading-room, in-door & out-door games & other recreational facilities. To take up welfare measures for improving the morale of workers. To generate self confidence among workers. To encourage sincerity & discipline among workers
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IMPORTANCE OF TRADE UNIONS


The existence of a strong & recognized trade union is a pre-requisite to industrial peace. Decisions taken through the process of collective bargaining & negotiating between employer & union are more influence. Trade unions play an important role & are helpful in effective communication between the workers & the management. They provided the advice & support to endure that the differences of opinion do not turn into major conflicts. The central function of a trade union is to represent people t work. But they also have wider role in protecting their interests. They also play an important educational role, organizing courses for their members on a wide range of matters. Seeking a healthy & safe working environment is also prominent feature of union activity.

Trade unions help in accelerated pace of economic development in many ways as follows : By helping in the recrui9tment & selection of workers. By inculcating discipline among the workforce. By enabling settlement of industrial disputes in a rational manner. By helping social adjustments.

Trade unions are a part of society & such have to take into consideration the national integration as well. Some important social responsibilities of trade unions include : Promoting & maintaining national integration by reducing the number of industrial disputes. Incorporating a sense of corporate social responsibility in workers. Achieving industrial peace.

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FEDERATIONS OF TRADE UNIONS


1) 2) 3) 4) 5) All-India Bank Employees Association. National Federation Of Indian Railways Men. All-India Post & Dock Workers Federation. National Federation Of Post & Telegraph Workers. Indian Federation Of Working Journalist. The fragmentation of the central trade union organizations t the organization level has led to the division of the movement at lower level & added to the proliferation of unions t different levels. The dominating feature of the trade unions scene in India today is the inner & intra-unions rivalries which can be ascribed to various factors like multiplicity, outside leadership, absence of statutory bargaining agent & so on. Trade union multiplicity has created insurmountable barriers in the way of bearish & collective bargaining. It is a major cause of weakening the trade union movement in India.

The INTUC :
This labor organization has 3,135 affiliated trade union with a total membership of more than 30,70,795 workers. It has strong roots in west Bengal, Assam, Gujarat, and Bihar & Maharashtra. The largest number of its member are drawn from the textile industry in Bombay & Ahmadabad from the hosiery industry, the tea plantations in Assam & west Bengal the jute industry. The INTUC was labor wing of the congress party.

The AITUC :
Was the second largest federation of trade unions, which are more than 2,879 in number, claiming memberships of more than 26,41,301 workers. It is very strong in west Bengal, Tamil Nadu, Kerala, Andhra Pradesh, and Punjab & Delhi. Its members are drawn mostly from the engineering petroleum & building construction industries. The AITUC if affiliated to the communist party of India.
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The HMS :
Wad the third largest federation with 635 trade unions & a membership of 11,44,164 workers. Its members are mostly drawn from the railways, cotton textiles, and coal mining & engineering industries & from among those who are employed in the posts & telegraph department of the government. The HMSs political inspiration is drawn from the Praia socialist party.

The Center Of India Trade Union (CITU) :


Were formed CPM workers in 1970, while the national council of central trade unions was established in 1962 with the active co-operation of Christian trade unions & the political support of the then swatantra party. The CITU has 2,231 affiliated unions with 11,12,328 members.

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OBJECTIVES

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OBJECTIVES OF THE STUDY


1) To know the working of the trade union in C.J. TOBACCO LTD. Gondia. 2) To study of welfare activities provide by the made union to the employees. 3) To know the awareness among the employees about the trade union. 4) To secure social welfare of the employees. 5) To secure org. stability, growth, leadership. 6) To protest the larger interest of society by adding in the improvement of trade & industry. 7) To know the important of trade union C.J. TOBACCO LTD.

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HYPOTHESIS OF THE STUDY


H-0 = Whether the employees are satisfied with the trade union. H-1 = The trade union protect the interest of the individual employees. H-2 = The trade union provided fair treatment with the supervision. H-3 = The trade union stops in arising strikes & lock-out. H-4 = Trade union helps promoting the problems of the workers to the top Management,

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SCOPE OF THE STUDY


The scope of the study is limited to Gondia city.

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COMPANY PROFILE
ABOUT COMPANY
C. J. tobacco established in the year 1919 in pal chowk region of gondia district which is declared as backward area by central government. Industrial was established by late shri. Manohar Bhai Patel the industry is engaged in manufacturing beedi. Now the Tobacco limited is managed by Mr. Praful Patel.

MANAGEMENT:
The company is soundly managed by its management team. Mr. Praful Patel Proprietor of the campany is himself is a business magnet & contribute to the development of the unit.

CONSTITUTION :
C. J. Tobacco Limited is a propriety firm & was registed in District Industries Center in 1919, located at 22/9 pal chowk Gondia. The proprietor of the unit is Mr. Praful Patel.

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RESEARCH METHODOLOGY
Research may be defined as a scientific and a systematic search for information on a specific topic. Research is an art of scientific investigation. Search of information may be known as DATA. Research in common parlance refers to research for knowledge. For some people, research means a careful investigation or inquiry specially through search for new facts in any branch of knowledge. While some people consider research as movement, a movement from known to unknown. More specific definition of research is it is a systematized effort of gain new knowledge. Research is an academic activity and such terms should be used in a technical sense. According to Clifford, research comprises defining and redefining problems, formulating hypothesis or suggested solution, collecting, organizing and evaluating data, making deduction and reaching conclusion and last carefully testing the conclusion to determine whether they are fit the formulating hypothesis. Research is thus an original contribution to the existing stock of knowledge making for its advancement. Data can be collected from many different sources PRIMARY DATA SECONDARY DATA The data collected directly from the targeted audience for the very first time is known as PRIMARY DATA. Sources of PRIMARY DATA: Observation method Questionnaire. The data collected from the modes where the data is already available is known as SECONDARY DATA. Sources of SECONDARY DATA: Books Websites Company Magazines and Journals
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DATA ANALYSIS AND INTERPRETATION

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Q.1) AGE OF THE EMPLOYEES:

Age Group

18-25

26-33 50

34-40 15

41 & Above 10

No. of Employees 25

AGE OF THE EMPLOYEES


10 25 15 18-25 26-33 34-40 41 & above

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Analysis: We can analysis that out 210 workers working in the organization 50 employees lies under age group of 18-25, 100 employees lies under the age group of 26-33, 40 employees lies under age group of 34-40 & 20 employees lies under age group of 41 & above. Interpretation: Therefore, we can say that most number of employees is of the age between 26 to 33.

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Q.2) MARITAL STATUS OF EMPLOYEES: MARITAL No. of Employees (in %) MARRIED 80% UNMARRIED 20%

MARITAL STATUS OF EMPLOYEES

20%

Married Unmarried

80%

Analysis: We can analysis that 80% of the total employees are married & 20% employees are unmarried. Interpretation: Therefore, most of the employees of the organization are Married.

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Q.3) QUALIFICATION OF EMPLOYEES: QUALIFICATION SSC HSC 10% NONE 60%

No. of employees (in %) 30%

QUALIFICATION OF EMPLOYEES:

30% Ssc Hsc 60% 10% None

Analysis: We can analysis that 60% of employees out of 100% are not educated, 30% of employees have studied up to SSC & 10% of employees have studied up to HSC. Interpretation: Therefore, we can say that numbers of employees working in the organization are Uneducated.

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Q.4) DISTRIBUTION OF SALARY ACCORDING TO THE WORK EXPERIENCE: Work Experience Salary (Rs.) No. of Employees 1-3 years 1,000 15 3-5 years 2,000 40 5-7 years 3,000 30 7-10 years 5,000 15

DISTRIBUTION OF SALARY ACCORDING TO THE WORK EXPERIENCE


1000

2000 5000

1-3 years 3-5 years 5-7 years 7-10 years

3000

Analysis: We analysis that most 15 employees have salary Rs. 1000 & 1-3 years experience, 40 employees have Rs. 2000 salary & 3-5 years experience, 30 employees have Rs. 3000 salary 5-7- years experience & 15 employees have salary Rs. 5000 & 7-10 years experience. Interpretation: Therefore, the organizations have most numbers of employees with work experience of 3-5 years.

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Q.5) GENDER OF EMPLOYEES: OPTION No. of Employees (in %) Male 60% Female 40%

GENDER OF EMPLOYEES

40% Male Female 60%

Analysis: We can say that 60% of the total employees are Male & 40% employees are Female. Interpretation:

Therefore, most of the employees of the organization are Male.

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Q.6) IS THE TRADE UNION SATSFYING YOUR WANTS & NEEDS? OPTION No. of employees (In %) Satisfied Semi Satisfied 25% 20% Fully Satisfied Unsatisfied 50% 5%

IS THE TRADE UNION SATSFYING YOUR WANTS & NEEDS?


5% 25% Satisfied Semi Satisfied Fully Satisfied 50% 20% Unsatisfied

Analysis: We can analysis that 50% of employees out of 100% are saying that the trade union is fully satisfying their wants & need & 25% are satisfying, 20% are semisatisfied & 5% are unsatisfied of their wants & need. Interpretation: Therefore, we can say that the trade union is well aware of the union wants & needs of the members of union.

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Q.7) ARE YOU SATISFIED WITH THE BEHAVIOUR OF YOUR TRADE UNION LEADER? OPTION No. of employees (In %) Fully Satisfied Satisfied Semi-Satisfied Unsatisfied 55% 30% 15% 5%

ARE YOU SATISFIED WITH THE BEHAVIOUR OF YOUR TRADE UNION LEADER
5% 15% Fully Satisfied Satisfied 55% 30% Semi-Satisfied Unsatisfied

Analysis: We analysis that 55% of employees are fully satisfied with the behavior of their leader & 30% are satisfied, 15% semi-satisfied & 5% are unsatisfied out of 100%. Interpretation: Therefore, most number of employees is Fully Satisfied with the behavior of their leader.

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Q.8) ARE YOU SATISFIED WITH THE PROCEDURES USED FOR RESOLUTION OF GRIEVANCES? OPTION No. of employees (In %) Fully Satisfied Satisfied Semi-Satisfied Unsatisfied 60% 25% 10% 5%

ARE YOU SATISFIED WITH THE PROCEDURES USED FOR RESOLUTION OF GRIEVANCES
5% 10% Fully Satisfied Satisfied 25% 60% Semi-Satisfied UnSatisfied

Analysis: From the diagram we can analysis that 60% of employees are fully satisfied with the procedures adopted for resolving grievances & 25% are satisfied, 10% are semi-satisfied & 5% are not satisfied employees. Interpretation: Therefore, we can say that the procedure of solving grievances of the employees by the trade union is well managed.

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Q.9) ARE YOU SATISFIED WITH THE TRDE UNION POLICY OF YOUR COMPANY? OPTION No. of employees (In %) Fully Satisfied Satisfied Semi-Satisfied Unsatisfied 70% 15% 10% 5%

ARE YOU SATISFIED WITH THE TRDE UNION POLICY OF YOUR COMPANY
5% 10% Fully Satisfied 15% Satisfied Semi-Satisfied UnSatisfied 70%

Analysis: We analysis that 70% of the employees are fully satisfied by the trade union policy adopted by the company, 15% are satisfied, 10% are semi-satisfied & finally 5% are unsatisfied. Interpretation: The trade union policy adopted by the company fulfills the satisfaction level of the employees.

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Q.10) WHEATHER THE TRADE UNION INFORMS WOKERS VIEW, AIMS IDEAS & DISATISFACTION TO THE MANAGEMENT? OPTION No. of employees (In %) YES 80% NO 20%

WHEATHER THE TRADE UNION INFORMS WOKERS VIEW, AIMS IDEAS & DISATISFACTION TO THE MANAGEMENT

20%

Yes 80% No

Analysis: We analysis that 80% of employees say that the trade union inform the management about the aims, ideas, views dissatisfaction of the employees & 20% are not. Interpretation: The trade union is well aware of its duties thus informs the management about the aims Dissatisfaction of the employees.

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Q.11) ARE YOU SATISFIED WITH WEFARE ACTIVITIES PROVIDE BY THE TRADE UNION? OPTION No. of employees (In %) Fully Satisfied Satisfied Semi-Satisfied Unsatisfied 55% 20% 15% 10%

ARE YOU SATISFIED WITH WEFARE ACTIVITIES PROVIDE BY THE TRADE UNION
10%

15%

Fully Satisfied Satisfied 55% Semi-Satisfied UnSatisfied

20%

Analysis: We can analysis that 55% of employees are fully satisfied with the welfare activities provided by the trade union & 20% are satisfied, 15% are semi-satisfied & finally 10% are not satisfied. Interpretation: The trade union of the company is providing a Satisfactory level of welfare activities to the employees.

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Q.12) ARE YOU SATISFIED WITH THE EDUCATION FACILITIES PROVIDE BY THE TRADE UNION FOR THE MEMBERS & THEIR FAMILY? OPTION No. of employees (In %) Fully Satisfied Satisfied Semi-Satisfied Unsatisfied 65% 20% 15% 5%

ARE YOU SATISFIED WITH THE EDUCATION FACILITIES PROVIDE BY THE TRADE UNION FOR THE MEMBERS & THEIR FAMILY

5% 15% Fully Satisfied Satisfied 20% 65% Semi-Satisfied UnSatisfied

Analysis: 65% of employees are fully satisfied with the education facilities provide by the trade union & rest 20% is satisfied, 15% are semi-satisfied & 5% are unsatisfied. Interpretation: We can say that the members of the trade union are Satisfied with the education facilities provide by the trade union.

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HYPOTHESIS TESTING

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HYPOTHESIS TESTING

The hypothesis first is satisfied that trade union is really one of the important

organizations for the welfare of the workers. There are proper unity between employees & their management. Management provided all facilities for trade unions. A trade union helps in promoting the problems of workers to the top

management. The character of trade union has been consistency changing. To secure protection from interpreter economic needs like illness accident,

injury, etc.

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CONCLUTION
Trade unions play on important role in any organization it helps in managing the welfare activities of the employees with the help of trade union the management or the employees are in link with each other. It helps in promoting the aims, ideas, needs & dissatisfaction of the employees to the top management without the trade union the management would never be able to commercial with the employees & would directly affect the group of the organization. While the support of the trade union are able to get fair wages, good working condition, avoid gatevaness, participation in the decision making process. It helps in promoting the satisfied with the education facility provided by the trade union for their member & family. It helps in maintaining & managing with the trade union policy of in this company.

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SUGGESTIONS
Trade union should try to improve through following suggestions : Should promote international trade union unity among the trade unions of public & allied employees. Should support the struggle for the improvement of the social, economic professional situation of public employment & for the fulfillment of their demands. Should defend the democratic & trade union right & liberates of public employees & to workers for their extension. Should activate the workers common struggle against the penetration & application of new terminologies. Should strengthen the role & the importance of the trade union in every social order to safeguard their duties to fully participate negotiations & to develop their work at all levels.

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LIMITATIONS

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LIMITATIONS
By helping is the recruitment & selection of workers. By inculcating discipline among the welfare. By enabling settlement of industrical disputes in a rational manner. By helping social adjustment. Promoting & maintaining national integration by reducing the no. of

industrical disputes.

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BIBLIOGRAPHY

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BIBLIOGRAPHY

1) Books & References : I. Human Resource Management II. Human Resource Management

Author
Subba rao S. Chand

2) Journals & Periodicals :


I. II. Business world Times of India

3) Website : I. www.hrm.com II. www.google.com III. www.wikipedia.com IV. www.tradeunion.com

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APPENDIX

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APPENDIX
QUESTIONNAIRE
NAME: _______________________________________________ AGE: ____________________ CONTACT NO. : _________________________ OCCUPATION: _____________________________

1) Age of the employees? o 18-25 o 34-40 o 26-33 o 41-above

2) Marital status of employees? o Married o Unmarried

3) Qualification of employees? o None o SSC o HSC

4) Distribution of salary according to the work experience? o 1-3 years o 3-5 years o 5-7 years o 7-16 years

5) Gender of employees? o Male o Female

6) Is the trade union satisfied your wants & needs? o Fully Satisfied o Semi Satisfied o Satisfied o Unsatisfied

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7) Are you satisfied with the behavior of your trade union leader? o Fully Satisfied o Semi Satisfied o Satisfied o Unsatisfied

8) Are you satisfied with the procedure used for resolution of grievances? o Fully Satisfied o Semi Satisfied o Satisfied o Unsatisfied

9) Are you satisfied with the trade union policy of your company? o Fully Satisfied o Semi Satisfied 10) o Satisfied o Unsatisfied

Whether the trade union informs workers view, aims, ideas &

dissatisfaction to the management? o Yes 11) union? o Fully Satisfied o Semi Satisfied 12) o Satisfied o Unsatisfied o No

Are you satisfied with the welfare activities provided by the trade

Are you satisfied with the education facilities provided by the trade

union for the members & their family? o Fully Satisfied o Semi Satisfied o Satisfied o Unsatisfied

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