Susan Reid

building technologist 1900 Tranquille Road - Apt. 12Kamloops, B.C., Canada V2B 7V1 website: pnbprojects.net email: pnb12@shaw.ca Phone: 250-320-2693fax: 250-376-8995

Objective Key Skills

To obtain a position in Building Services technology and management. Building Services and Construction -design & drawings for electrical and lighting, plumbing and HVAC, residential and commercial architectural -construction materials and applications experience -construction estimating experience Technical Communication -experienced with verbally conveying technical information to non-technical users -have produced technical reports and manuals for varying purposes and recipients -maintained accurate records for data, trending, troubleshooting purposes Computer Literacy -experienced with Revit, AutoCAD, AutoCAD Architectural, Civil 3D -Microsoft Word/Office Suite 2010 and previous, Sketchup -Windows, Mac, Linux(Ubuntu) and proprietary software, internet applications Customer Service -problem solving skills providing resolution to customer issues within established frameworks -professional judgement to balance customer needs with client requirements -interpersonal communication experience facilitating compromise and problem resolution Project Management -currently managing research project in materials testing for building construction -familiar with documentation relating to construction management -developed and implemented inventory/planning systems, increasing sales & profit -coordinated project teams for several building technology assignments Building Code and Quality Assurance -in-depth study of the BC Building Code 2006, esp. parts 9,3,4,7 -experience with preparing code reviews for varying clients -commitment to diligence, accuracy, and practical interpretation of code intent

Member of - Applied Science Technologists and Technicians of BC Association - Architectural Institute of British Columbia - Illuminating Engineering Society -Building Code Officials of British Columbia Design and Community Projects -City of Hope, BC, Chamber of Commerce CNR heritage site redevelopment presentation -Detroit: By Design (urban development symposium) presentation entrant shown at Detroit, MI library -Tesseract Competitions: Let it Snow design contest entrant/portable winter shelter for Scotland homeless -Pulse Innovative Design design contest entrant: furniture design

2011-2012 2011-2012 2011-2012 2012-2013 2012 2011 2011 2010

Education

Thompson Rivers University Architectural and Engineering Technology Thompson Rivers University HVAC and Electrical Design Kwantlen Polytechnic University Architectural Design and Drafting Workplace Hazardous Materials Information System(WHMIS) Lock Out/Tag Out (LOTO) Underground mine orientation and safety Dan Condon, MAIBC (Architect) Kim Balas, supervisor at Convergys Canada Ltd Bruce Unwin, supervisor, Newgold/New Afton site mine Walter Prescott, A.Sc.T. Dipl.Bldg. Tech. (BCIT)-technical design

2010-2013 1995 1993-1994 2011 2011 2011 250-314-7100 778-471-2718 250-377-2813 250-371-5749

Other Training References

Professional Construction Materials Research May - Sep 2012 Experience Contact Person: Research supervisor Mindy Marshall 250-371-5934 Position: Principal researcher and project manager Responsibilities -research on wood-based wall assemblies and resistance to mould-growth in high humidity -coordinated design and construction of experimental building at TRU for testing -organized material donations from construction industry and coordinated volunteer efforts -maintaining data reports for research, and progress reports to sponsors and advisers Accomplishments -project has merited considerable support from the Canadian Wood Council, FPInnovations, and several BC and Alberta construction product companies _______________________________________________________________________ New Gold, New Afton mine May - Sep 2011 Contact Person: Bruce Unwin, supervisor, Newgold/New Afton site mine 250-377-2813 Position: Summer Student- Dispatch Responsibilities -provided support to the Mine Operations team at New Afton by radio dispatch to meet ventilation requirements -maintained emissions records Accomplishments -completed industrial hazards and mine safety training __________________________________________________________________ Convergys Canada Ltd 2004 - 2010 Contact Person: centre is closed Position: Technical Support Agent Responsibilities -assisted non-technical customers with troubleshooting computer, related hardware issues -maintained accurate records and supported client goals Accomplishments -achieved Power of One Champion each year and top level of customer service awards ________________________________________________________________ Bailey's Neighbourhood Pub 2000 - 2004 Contact Person: new ownership, kitchen closed Position: Kitchen Manager Responsibilities -responsible for all aspects of kitchen management Accomplishments -improved cost/profit ratio annually -implemented new inventory system leading to improved cost control