Coyne Chemical Industrial Portal/Website

User Groups and Basic Site Content/Functionality

User Groups: Unregisted User, Current Coyne Customers, Current Coyne Suppliers

Connect with Coyne

The Contact page has become just another commodity for most corporate websites. Not at Coyne. Sharing your business, goals, and challenges, is the single most important thing to us. So we put it first. Connect with Coyne. Well be quick to reply.

Existing Customer Supplier Connect Here! Connect Here!

Not a Customer yet? Dont worry, you can still connect here!

Not sure where to start? Explore our many products and solutions. Product Squares thing below Solutions below Note: For Connect with Coyne Feedback thing, anyway we can tie in a timer to the request. For example A registered user submits a request there is a timer that is started and comes across on the email request. A response is needed by 5/9/2012 4:05pm which is 36 hours from submittal. At the top, if they log in, there can be a link that says pending requests - They can click there and see how long until the deadline? - They can also add more information if they want? - Why? Because maybe when they start the request they dont want to share all the information, but as time goes on, maybe they feel more comfortable giving information - I would also like to keep track (but not show publicly) average response time. Any ideas how we can do that?

Unregistered Users View Products (Partial) Category Filters: Industry, Chemical Type, Manufacturer Details: Product Name, Chemical Formula, Alternate Names, Product Image, Molecular Image, Available Packaging, Available Grades, Use-Cases by Industry, End-Product Pictures View Customer Solutions (Partial) a) Training b) CHOICES c) Market Development d) Transloading & Rail Cars e) Sample Program f) Exporting g) Resusable Containers h) Lab Services Video / Information on benefits of registering as website user Become Current Coyne Customer Form Connect with Coyne, how can we help you? (open field) Describe why you would like to become a Coyne Customer or follow one of our categories below if you prefer 1) Emergency: I have an emergency, and need product as soon as possible Company & Your contact information: Which product do you need? How many lbs do you need?

When do you need it by? Which manufacturer (if required)? When did you last purchase this product? Who did you last purchase from? How much did they charge you? Preferred method of contact

2) Recommendation: I have been recommended by another Coyne customer Company & Your contact information: Company that recommended you? Representative from that company that recommended you? Product(s) you would like to buy from Coyne / Annual Volume (lbs) / Order Frequency Preferred method of contact 3) Im New: I am in a new role and need assistance sourcing products from a trusted source Company & Your contact information: I am in charge of purchasing the following products: (or not sure) I would like to learn more about the following products: Preferred method of contact 4) Opportunity: I have a new product or opportunity which I would prefer Coyne to provide Company & Your contact information: Product(s) you would like to buy from Coyne / Annual Volume (lbs) / Order Frequency Target date of purchase? Last purchase price: Preferred method of contact 5) Unhappy: I am unhappy with my current chemical provider Company & Your contact information: How did your previous provider disappoint you? Product(s) you would like to buy from Coyne / Annual Volume (lbs) / Order Frequency / last purchase price When do you need it by? Preferred method of contact

6) Second Source: I need a second source provider Company & Your contact information: Product(s) you would like to buy from Coyne / Annual Volume (lbs) / Order Frequency / last purchase price / Current Manufacturer When do you need it by? Preferred method of contact 7) Made In the USA: I want to purchase products made in the USA Company & Your contact information: Product(s) you would like to buy from Coyne / Annual Volume (lbs) / Order Frequency / last purchase price / Country of Origin When do you need it by? Preferred method of contact 8) Save $$$: I have a company initiative to reduce costs Company & Your contact information: Product(s) you are trying to reduce costs / Annual Volume (lbs) / Order Frequency / current Manufacturer / Current distributor or broker / last purchase price / Country of Origin When do you need it by? Preferred method of contact 9) New idea: I am interested in a topic or product I have read about on your website Company & Your contact information: Describe your interest/idea: Preferred method of contact 10) Other: Current Coyne Customers (logins will be distributed to all current customers): View All Products Category Filters: Industry, Chemical Type, Manufacturer Details: Product Name, Chemical Formula, Alternate Names, Product Image, Molecular Image, Available Packaging, Available Grades, Use-Cases by Industry, End-Product Pictures View All Customer Solutions

a) Training b) CHOICES c) Market Development d) Transloading & Rail Cars e) Sample Program f) Exporting g) Resusable Containers h) Lab Services Formulate New Ideas Info and Form What is the purpose of your project? What is your budget? How do you expect from Coyne? Are there regulatory issues you need to address? Feedback Form Type of feedback: Product-Specific or General If Product-Specific: What order quantity / container type / frequency of delivery / annual quantity are you receiving What can we do to help? Share Your Market Data Help make Coyne an even better solutions provider! Info and Form (bolded should be entry fields) How we use your information: We network our customers and suppliers to find new opportunities and strengthen our businesses, and improve your bottom line We look for opportunities to reduce your costs or environmental impact Your information can help us negotiate better solutions on your behalf by aggregating purchases and providing competitive situations from multiple smaller sources Markets and opportunities are constantly changing, providing your information allows us to react faster and provide solutions that may arise for only a short period Opportunity: We have a new project or requirement I would like to discuss with Coyne Recommendation: I know a company who should work with Coyne Excess: I have 123456789 lbs of excess XYZ product through a bi-product stream in my process or excess inventory. Purchase: I buy 123456789 lbs of XYZ Product from XYZ manufacturer at $1234.56 /lb every 123 weeks. Import: I import the following products.

 Made in the USA: I am looking to buy the following products from domestic manufacturers Single Sourced: I am single sourced on the following products: Off-Spec: I am interested in off-spec material if it is available for the following products: Meeting: I would like to schedule a meeting in the next 123 weeks Unhappy: I am unhappy with my other vendors because: Specials & Discounts Listings

Current Coyne Suppliers (logins will be distributed to all current suppliers): View All Products Category Filters: Industry, Chemical Type, Manufacturer Details: Product Name, Chemical Formula, Alternate Names, Product Image, Molecular Image, Available Packaging, Available Grades, Use-Cases by Industry, End-Product Pictures View All Supplier Solutions a) Training b) CHOICES c) Market Development d) Transloading & Rail Cars e) Sample Program f) Exporting g) Resusable Containers h) Lab Services Promote Your Product Info and Form Examples of Promotional Outlets / Examples and Testimonials from Successful Promotions Form Which Product are you looking to promote? What are your goals? Lbs, new markets, or research & feedback What Promotional Outlets are you interested in? Online, customer appreciate events, sampling program, marketing development, or trial program Share Your Market Data Help make Coyne an even better solutions provider! Info and Form (bolded should be entry fields) How we use your information:

Coyne is a financially conservative family owned company and has been strategically growing across North America. We are looking for partners and opportunities to continue to advance our growth. We network our customers and suppliers to find new opportunities and strengthen our businesses We look for opportunities to reduce your environmental impact and improve profitability Your information can help us negotiate better pricing on your behalf by providing value through addressing the needs of our customers with the solutions all of our suppliers make available Markets and opportunities are constantly changing, providing your information allows us to react faster and provide solutions that may arise for only a short period Recommendation: I have a customer who should work with Coyne Opportunity: We have a new product or solution I would like to discuss with Coyne Market Share: I would like to gain share in the following market: Marketing: I have marketing funds I would like to use through Coyne Expansion: I would like to establish a stronger presence in the following states: Excess: I have 123456789 lbs of excess XYZ product through a bi-product stream in my process or excess inventory. Off-Spec: I have 123456789 lbs of off-spec XYZ product I can provide to Coyne Customers for free or a reduced cost of: Purchase: I buy 123456789 lbs of XYZ Product from XYZ manufacturer at $1234.56 /lb every 123 weeks Meeting: I would like to schedule a meeting in the next 123 weeks Unhappy: I am unhappy with my other distributors because: