KANCHAN KUMAR MALLICK

Curriculum Vitae
________________________________________________________________________________________ __ OBJECTIVE: To seek a challenging and dynamic assignment in an organization that offers learning opportunities and professional growth while being resourceful in achieving a steady career.

SUMMARY OF SKILLS & CORE COMPETENCY: Comprehensive problem solving abilities, efficient, hard working and energetic, adaptive and compatible, excellent verbal and written communication skills, ability to deal people diplomatically, and willingness to learn. (Sales & Presales Experience for last 10 years)

PROFILE IN SHORT:

Competent IT professional with excellent technical & Sales credentials as Software,

Hardware & Security offering qualitative experience in Management, Executive & Administration role.

Currently serving Symantec India as a Territory Manager with accountability of

handling customers, understanding their IT Infrastructure and future expansion plan, and based on the current challenges and customers requirements prescribing the suitable solution with proof of concepts and deployments. In-depth technical knowledge of Windows NT 4.0, Windows 2000 (Server & Professional), Windows 2003 Server, Windows XP. Proficient in hardware/software troubleshooting & diagnosis. A systematic, organized, hardworking and dedicated team player with an analytical bent of mind, determined to be a part of a growth-oriented organization. With a positive attitude, able to handle assignments under high pressure and consistently meet deadlines. Possess excellent team participation, communication and customer interaction skills. Goal-oriented, multi-tasking professional with wide range of skill sets as well as strengths in technology, critical thinking, troubleshooting, problem analysis and resolution. Work well under pressure and consistently meet or exceed expectations.

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

EMPLOYMENT CHRONOLOGY Symantec Pvt. Ltd (Kolkata) Cyberoam India (Kolkata) (Elite core Technologies Ltd) Software Solutions Since Oct 17 2011 till date Territory Manager East, North East, Nepal, Bangladesh Aug 18 09 to 17th oct 2011 May 5th 2008 to 18th Aug 2009 Ltd Dec 13th 2004 to 4th May 2008 Feb 10th 2004 to 12th Dec 2004 Oct 06th 2003 to 09th Feb 2004 Bhutan &

Presales Manager East, North East, Nepal, Bhutan & Bangladesh Presales Consultant East, North East, Nepal, Bhutan & Bangladesh Software Executive

AVOCENT India (Kolkata)

Globsyn (Kolkata)

Technologies

IIHT (Kolkata) Infouniv (Kolkata)

Senior Networking Instructor Technical Executive

My Responsibilities in IIHT:

Delivering lectures on Hardware and Networking. Class scheduling Arrangement of labs Course designing and study material preparation Campaigning & Counseling Training the Trainers. Worked as a technical coordinator.

My Responsibilities in Globsyn:

Imparting training to major clients like IBM, WIPRO, KPIT-CUMINS, VCUSTOMERS etc. Customer interaction via telephone-mails and video conferencing. Implementation of new projects in the field of training and support.

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

Designing new courses Study material orientation. Technical Coordination within the team Worked as a System Engineer under System Engineering Group (SEG) as a Technical support engineer.

My Responsibilities in Avocent:-

As a Sales & Pre Sales manager performing visit to Partner and End customer
place, conducting the Interview session, understanding the Network and Security Infrastructure and client requirement to design the right security solution. Preparing the engineers / SE for conducting the POC/demo (Proof of Concept) checklist and address to customer. Conducting the presentation to verify that customers desired goal is achieved. Perform the GAP Analysis to identify the exact requirement. Prepare the BOM (Bill of Materials) and providing End to End solution. Prepare for Project Plan and giving the right solution with proper Scope of work and solution documents (both technical & Commercial) Close interaction with the customer during the installation stage, update the customer on daily basis, and provide the day-to-day report, send the budgetary proposal directly or through the SI / partner / distributor. Prepare the Project Report and deliver the End User training after successful implementation. Provide superior customer service, managing and addressing customer queries effectively maintaining the SLA. Making the customer understand the escalation matrix. Account Mapping in a customer environment directly or through SI approach. Raise the RMA ticket for customer for faulty unit/ helping in logistics. Co-ordination with respective BDM and Top management / reporting managers to achieve the Goal for Company in smooth and effective manner. Giving the product pricing to the partners and negotiating on the same with the customer after successful POC. Discussing proper roadmap with the customer & partner.

My Responsibilities in Cyberoam: As a Sales & Pre Sales manager performing visit to Partner place, conducting the Interview session, understanding Security Infrastructure and client requirement to design solution. Preparing the engineers / SE for conducting the POC/demo checklist and address to customer. and End customer the Network and the right security (Proof of Concept)

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

Conducting the presentation to verify that customers desired goal is achieved. Perform the GAP Analysis to identify the exact requirement. Prepare the BOM (Bill of Materials) and providing End to End solution. Prepare for Project Plan and giving the right solution with proper Scope of work and solution documents (both technical & Commercial) Close interaction with the customer during the installation stage, update the customer on daily basis, and provide the day-to-day report, send the budgetary proposal directly or through the SI / partner / distributor. Prepare the Project Report and deliver the End User training after successful implementation. Provide superior customer service, managing and addressing customer queries effectively maintaining the SLA. Making the customer understand the escalation matrix. Account Mapping in a customer environment directly or through SI approach. Raise the RMA ticket for customer for faulty unit/ helping in logistics. Co-ordination with respective BDM and Top management / reporting managers to achieve the Goal for Company in smooth and effective manner. Giving the product pricing to the partners and negotiating on the same with the customer after successful POC. Discussing proper roadmap with the customer & partner. Participating in Tenders & RFPs and creating winning strategy from the OEM and the SI perspective.

My Responsibilities in Symantec Software Solutions Pvt. Ltd: Managing the partners and channel in business transactions Customer visits and solutioning Handling SMB and Enterprise Market Participating in Govt tenders, RFPs and providing proper spec Managing OEM relationships Managing T1 & T2 partners in and across EAST, NE, Nepal, Bhutan and Bangladesh Handling PSU project Account mapping in a large customer environment Finding a top down approach during long term project win strategy Handling around 15 managed and 25 unmanaged partners Engagements with the distributors and helping them to get more transactions and business Engaging in Customer support and co-ordination during escalation Co-ordination with respective BDM and Top management / reporting managers to achieve the Goal for Company in smooth and effective manner. Discussing proper roadmap with the customer & partner. Participating in Tenders & RFPs and creating winning strategy from the OEM and the SI perspective Perform the GAP Analysis to identify the exact requirement. Prepare the BOM (Bill of Materials) and providing End to End solution. Prepare for Project Plan and giving the right solution with proper Scope of work and solution documents (both technical & Commercial) Engaging with consultants like E&Y, PWC & Delloitte since the time of any project initiation

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

PROJECTS Handled & Major Wins: 1. Successfully lead the project Green Data Center for the client named EMC (Bangalore) and Lexmark (Kolkata) where Avocent solution is implemented to manage heterogeneous Units in a data center and analyze the power consumption by these units using centralized (DSView3) software. (SI approach) 2. Successfully lead the project of Remote data Center Management (power management and infrastructure management) using Avocent products for Lexmark, India. (Direct handling) 3. Successfully led the project at CTS, Kolkata for Remote Power Management Solution and its implementation in L1 data center for power cabling and power socket designing. 4. Successfully led the project of Configuring two way gateway level securities for NEHU (North East Hill University) campus. 5. Successfully led the project of implementing Spam filtering and Antivirus solution to VECC Kolkata. (SI CCPL) 6. Successfully implemented and the project of Antispam filter in Beltron, Patna. (SI TCS) for 5000 users.

GLOBAL TECHNICAL CERTIFICATIONS: MCP CCNA CEH AVOCENT CERTIFIED TEHCNICAL CONSULTANT CISSP (Boot-Camp Certified) Cyberoam Certified Network and Security Consultant (CCNSP) Cyberoam Certified Network and Security Expert (CCNSE) Symantec certified sales expert

ACADEMIC QUALIFICATION: Name of the Year examination Matriculation 1995 Higher Secondary 1997 B.sc 2000 M.sc 2002

Name of the Board/University C.B.S.E C.B.S.E Calcutta University Calcutta University

Percentage Marks (%) 64% 68% 65% 63%

of

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

PERSONAL PROFILE: Name: Kanchan Kumar Mallick. Date of Birth: 02/07/79 Fathers name: Arun Kanti Mallick. Marital Status: Married Languages known: Bengali, Hindi, and English. Mailing Address: 1,chalk Lane, Mayfair Eastend,Flat No. 403,Uttarpara,Hooghly 712258,West Bengal, India E-mail Address:kanchanmallick@gmail.com Passport No.: G0503867

REFERENCES:1). Mr.Rajib Das 176, Block-A, Bangur Avenue 3rd Floor, Flat D2, Kolkata 55 Tel: - 91-033-25741599 Mob: - 09830116068 Email:- drajeeb@gmail.com 2). Supratim Kar Globsyn Technologies Ltd. XI-11 & 12, Block-EP,Sector-V SaltLake Electronics complex Kolkata-700091 Mobile: 9830881093 Email: supratim@globsyn.co.in
Personal Assessment

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294

I consider myself to be well mannered, very mobile and responsive. I always try to learn new things around me and I believe I am a quick learner. I am very much concerned and critic about the evils and problems that predominate the society and humankind. I am ever and always responsive to these problems with all my impetus and concerns. I declare that above furnished information by me is true to the best of my knowledge.

SIGNATURE:Kanchan Mallick

Kanchan Kumar Mallick

kanchanmallick@gmail.com

Mobile: 9903003294